1104 jobs found

Devonshire Hayes are seeking a motivated and enthusiastic Junior IT Support Analyst to join our customers growing IT team based in Bromley. This is an excellent opportunity for an individual looking to develop their career in IT support, gaining hands on experience across a broad range of technologies while providing first class technical assistance to end users. Working onsite five days per week, you will support users with day to day IT issues, assist with hardware and software deployments, and help maintain a reliable and secure IT environment. Key Responsibilities Provide 1st Line IT support to users across the business. Diagnose and resolve issues relating to Windows operating systems and Microsoft applications. Install, configure and maintain desktop and laptop hardware. Deploy and support software applications and updates. Set up and configure new user accounts, devices and peripherals. Troubleshoot hardware, software and network-related issues. Log, prioritise and manage support tickets through to resolution. Assist with IT asset management and inventory control. Support onboarding and offboarding processes for employees. Escalate complex technical issues to senior IT staff where appropriate. Maintain accurate documentation of systems, procedures and support activities. Skills & Experience Basic knowledge of Microsoft Windows 10/11 environments. Understanding of PC hardware, software installation and troubleshooting. Familiarity with Microsoft 365 applications. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks. A genuine passion for technology and developing an IT career. Desirable Previous experience in an IT support, helpdesk or technical support role. Knowledge of Active Directory and user account administration. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with ticketing systems. Relevant IT qualifications or certifications (CompTIA A+, Microsoft Fundamentals, etc.)

Application Development & Support Manager Location: 4 days onsite 1 day remote in London We are working with a leading financial services organisation seeking an experienced Application Development & Support Manager to oversee the delivery, support, and continuous improvement of critical business applications, including core banking platforms. This role combines hands-on technical oversight with leadership responsibility, ensuring high availability, performance, and strategic development across application services. You will play a key role in managing both change delivery and BAU support, while driving operational excellence and team performance. Key Responsibilities: Provide oversight of core banking systems, including environment management, patching, and end-of-day processing Lead and develop a team of application developers and support analysts Manage application support, resolving incidents with a focus on root cause analysis Oversee delivery of projects and enhancements from design through to BAU transition Ensure performance optimisation, system monitoring, and platform stability Collaborate with infrastructure teams on platform performance, backup, and recovery Drive best practices across development, testing, and deployment Ensure compliance with security, audit, and regulatory standards Act as the key liaison between technical teams, business stakeholders, and third-party vendors Manage budgets and resource planning for application support and enhancements Key Skills & Experience: Strong experience managing application support and development teams Proven background supporting core banking platforms (ideally Finastra Equation) Experience with IBM Power Systems, LPARs, and backup/recovery (BRMS) Solid understanding of ITIL-based support environments and SLAs Experience delivering change, projects, and BAU enhancements Strong stakeholder management and communication skills Knowledge of application security, compliance, and audit requirements Ability to manage vendor relationships and third-party support Application Development & Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

IT Service Desk Team Leader An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function. This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door . Key Responsibilities Lead and develop a team of ~10-15 Service Desk Analysts in a 24×7 environment Oversee day-to-day Service Desk operations (incidents & service requests) Ensure delivery against SLAs, KPIs, and customer satisfaction targets Act as escalation point for major incidents and operational issues Manage rota planning to maintain continuous support coverage Drive improvements such as first-time fix and shift-left initiatives Monitor and improve key metrics (SLA, FTF, ASA, CSAT) Maintain high standards in ticket quality, documentation, and knowledge management Collaborate with wider IT teams (2nd line, technical operations, service management) Support major incident processes and service improvement initiatives Promote ITIL best practice (Incident, Problem, Change, Request) Experience Required Proven experience in a Service Desk Team Leader/Supervisor/Senior Analysts Strong experience managing or mentoring Service Desk teams Track record delivering against key Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (eg ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with strong awareness of business impact Confident leader able to motivate and develop teams Calm and decisive under pressure, especially during major incidents Strong communication skills across technical and non-technical audiences Collaborative, proactive, and solution-oriented approach Focus on continuous improvement and service excellence High attention to detail and accountability for outcomes Resilient and adaptable in fast-paced, always-on environments

Senior Go Developer - Fintech Excellent opportunity opens for an experienced Developer strong on Golang with experience in AWS and Kubernetes to join a highly regarded Financial Services entity's London office. You will act as the team lead and play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm. If you are passionate about working in a dynamic, fast-paced environment and are eager to apply your technical expertise to the financial services industry, this is the role for you. Key Responsibilities: Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services , including trading platforms, investment systems, and risk management tools. Build and deploy cloud-based solutions using Amazon Web Services (AWS), including services such as EC2, S3, RDS, DynamoDB, and Lambda to create scalable, reliable, and secure infrastructure. Implement and manage containerized applications using Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment. Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security. Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs. Optimize the performance of Back End services, ensuring low-latency responses and high availability, critical for financial services. Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems. Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system's performance and scalability. Stay updated with new tools, technologies, and industry trends in cloud computing, containerization, and financial systems to continuously improve development practices and outcomes. Ideal Skills: Proven experience (2+ years) in GoLang Back End development, with a strong focus on performance optimization and building scalable systems for high-volume, high-frequency financial applications. Strong experience working with Amazon Web Services (AWS), including EC2, S3, RDS, DynamoDB, Lambda, and other cloud-native technologies. Strong knowledge of containerization (Docker) and continuous integration/deployment (CI/CD) practices. Experience with database systems (relational and NoSQL) and working with financial data. Familiarity with DevOps practices and tools to streamline the development life cycle, such as infrastructure-as-code (eg, Terraform or CloudFormation). Ability to troubleshoot and resolve issues in production environments, ensuring uptime and performance in high-pressure, mission-critical scenarios. Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders in a fast-paced financial environment. Experience with serverless computing (AWS Lambda, etc.) to create efficient and scalable solutions. Familiarity with event-driven architectures or message queues (eg, Kafka, RabbitMQ) for Real Time data processing. Experience with automated testing frameworks and continuous delivery tools like Jenkins, GitLab CI, or CircleCI. Understanding of performance monitoring and observability tools such as CloudWatch, Prometheus, or Datadog. Interested? Please Apply! Golang Go AWS Kubernetes Terraform Bank Banking Finance Financial Services Crypto Blockchain Web3 Trading Exchange Digital Assets Hybrid Flexible Developer Software Engineer Backend Developer Golang Engineer Kafka Apache Kafka RabbitMQ AWS Lambda Cloud Platform

Apex Applications Support Analyst APEX banking support 12 months Location: London Moorgate tube (Hybrid Working) Day Rate: Competitive You will act as a trusted partner for traders and Front Office staff, combining your technical prowess with strong interpersonal skills to provide hands-on functional support and safe enhancement delivery for Repo and Securities Borrowing & Lending (SBL) products. If you are passionate about continuous improvement and want to own your career within an inclusive culture that puts people first, we want to hear from you. Your Key Responsibilities: Front Office Support: Provide comprehensive L1, L2, and L3 functional and technical support for the Apex Securities Finance platform, responding promptly to trader queries to guarantee optimal performance. Business Analysis & Project Delivery: Analyse complex requirements from the Front Office, produce detailed functional specifications, and design practical solutions for BAU initiatives and small-to-medium projects. Stakeholder Bridge: Represent the BAU support function during project delivery meetings, bridging the gap between technology teams, global support networks, and business stakeholders. Testing & Release Management: Perform rigorous functional testing of deliverables, validate and approve test results prior to deployment, and ensure live code releases introduce zero risk to the production environment. System Maintenance & Documentation: Support ongoing system maintenance to align with technological and regulatory advancements, while meticulously documenting solutions to share best practices globally. Your Key Skills & Requirements: Apex & Fixed Income Expertise: Extensive hands-on experience supporting Apex Securities Finance applications and Fixed Income trading desks within an investment banking context. Product Knowledge: In-depth understanding of Repo and Securities Borrowing & Lending (SBL) products, including end-to-end trade life cycles, booking, pricing, and settlements. Front Office Application Support: A proven track record of delivering rapid L1/L2 application support directly within a fast-paced Front Office environment. Technical & Analytical Skills: Strong analytical problem-solving abilities coupled with working familiarity with Linux environments (performance monitoring and routine maintenance). Desirables: Familiarity with FIX protocol/messaging, experience with Apex Loanet Interface (ALI) or Apex Toolkit APIs, and C++ development or debugging experience. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Apex Support Analyst, Business Analyst, Fixed Income Support, Securities Finance BA, Front Office Application Support, Repo Analyst, SBL Support, Linux, FIX Protocol, Loanet, FIS Trading Manager, SunGard Apex, Apex Martini Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

Job title: Information Security & Cyber Security Analyst Client: Banking Salary: £65,000-£80,000 + Bonus Location: London/Hybrid Skills: Information Security, Cyber Security, SIEM, EDR, Wireshark, Incident Response, Vulnerability Management The role: My client are seeking a knowledgeable Information & Cyber Security Analyst to join their team. This role is focused on the business side of Security, and is absolutely key in assuring that information is protected and secured at all times. The position is broadly split into a few core areas: Incident Response Vulnerability Management SIEM Security Monitoring You will advise on Security best practices, and act as SME when assisting other teams. The ideal candidate will have: Incident Response experience Security Monitoring experience Vulnerability Management experience Knowledge and understanding of technical Security tools: SIEM, EDR, DLP, Wireshark, Burp Suite etc. Understanding of threat modelling advantageous Investigation experience into Information and Cyber security incidents Broad technical understanding - Windows, Linux, Networks, VMware etc. Appreciation of GCIA, GCIH, GCFA etc. an advantageous Knowledge of tech such as Defender, Sentinel, KQL etc. This is an excellent opportunity to work in a large, enterprise level environment, where there is plenty of scope for growth. Please apply ASAP for more information.

Job Title: IT Service Management Analyst Location: Hybrid - Leeds Salary: Up to £45,000 + comprehensive benefits package Why Apply? Within a business showing continuous growth, you'll play a key role in strengthening established IT service delivery services across a complex enterprise environment. It'll offer the opportunity to lead on Change Management & Major Incident Management, while also supporting governance, compliance, and continuous improvement. You'll be working to recognised frameworks such as ITIL, ISO20000, and ISO27001. It suits an IT service management professional who thrives in high-impact situations and values structure, quality, and measurable outcomes. IT Service Management Analyst Responsibilities Manage the Major Incident process, ensuring rapid resolution, clear communication, and stakeholder confidence. Oversee Change Management activities, coordinating CAB processes and reducing operational risk. Lead Problem Management initiatives, including root cause analysis and preventative actions. Support Service Transition for new and changed services, ensuring operational readiness and compliance. Monitor, measure, and report on service performance against SLAs. Produce monthly service reports and lead regular service review meetings. Support Business Continuity and Disaster Recovery planning, including 6-monthly or annual BCP and DR testing and summary reporting. Design and implement lean ITSM processes aligned to ISO20000 and ISO27001 standards. Identify and document opportunities for continuous service improvement. IT Service Management Analyst Requirements Strong working knowledge of ITIL best practices and IT service governance. Experience of a Service Management platform eg Jira Proven experience managing Major Incidents, including high-pressure "war room" scenarios. Experience chairing CAB meetings or leading Change Management processes. Strong analytical and problem-solving skills with experience in root cause analysis. Ability to communicate effectively with technical teams and senior business stakeholders. Experience producing service reports using tools such as Jira, Power BI, or advanced Excel. ITIL Foundation certification Desirable ISO20000 and/or ISO27001 certifications desirable. Practical understanding of ISO20000 and ISO27001 standards. What's in it for me? Permanent IT service management role with long-term stability Hybrid working model Professional development and certification support Exposure to enterprise-level ITSM, compliance, and governance Collaborative, process-driven environment focused on quality and improvement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Finance Analyst - FP&A, Global Reporting & Finance SystemsDrive Finance Transformation Through Data, Digital Tools and AI We are looking for a proactive and digitally minded Finance Analyst to join our Global FP&A and Finance Systems team. This is an exciting opportunity for an ambitious finance professional who enjoys combining financial analysis, business partnering, systems expertise and emerging technologies to improve reporting, drive efficiency and deliver greater business insight. As Finance Analyst, you will play a key role in the delivery of global reporting processes, capital expenditure governance and finance systems support. You will work across international teams to provide high-quality financial reporting, support our IBM Planning Analytics (TM1) environment and champion the use of digital tools and AI-enabled solutions to streamline processes and enhance decision-making. This role is ideal for someone who enjoys challenging the status quo, identifying opportunities for automation and using technology to improve the way finance operates. Own the administration and continuous improvement of the Capital Approval System (CAS). Manage the consolidation and delivery of global capital expenditure reporting across month-end, budget, forecast and long-range planning cycles. Develop and maintain governance frameworks, toolkits and guidance materials to support regional finance teams. Partner with stakeholders across the business to ensure efficient project approval processes and high-quality financial reporting. Deliver insightful analysis on capital projects, fixed assets and depreciation for senior leadership teams. Identify and implement opportunities to automate reporting, improve workflows and leverage AI-driven solutions to enhance insight and efficiency. Support Global FP&A Reporting Prepare and support the delivery of key management reporting, budgeting, forecasting and strategic planning processes. Analyse actual and forecast performance, helping to generate meaningful business insights and recommendations. Review submissions from regional teams to ensure accuracy, consistency and data integrity. Develop reporting packs, presentations and analysis for senior finance leadership. Support the evolution of reporting tools, templates and datasets to improve efficiency and user experience. Drive adoption of global finance tools by creating training materials and supporting users across international teams. Champion the use of digital technologies, automation and AI to improve reporting quality and reduce manual effort. Finance Systems & TM1 Support Support the ongoing maintenance and enhancement of IBM Planning Analytics (TM1). Manage TM1 security controls and user access processes. Provide first-line support to the global finance community, resolving system queries and delivering user training. Assist with finance systems projects, upgrades and continuous improvement initiatives. Collaborate with the Global Finance Systems team to identify opportunities to optimise reporting processes through technology, automation and AI-enabled capabilities. Essential Skills & Experience Experience within Financial Planning & Analysis, Management Accounting or Financial Reporting. Strong analytical skills with the ability to interpret complex financial data and communicate key insights. Advanced Excel and strong data manipulation skills. Experience working with financial reporting systems and planning tools. Excellent stakeholder management and communication skills. Ability to manage multiple priorities and deliver high-quality outputs to tight deadlines. Continuous improvement mindset with a passion for improving processes and ways of working. Desirable Experience with IBM Planning Analytics (TM1). Experience supporting global or multi-regional reporting processes. Knowledge of capital expenditure reporting and fixed asset governance. Experience with reporting automation, data visualisation tools or business intelligence platforms. Practical experience using AI tools, automation technologies or digital solutions within a finance environment. This role offers the opportunity to be at the forefront of finance transformation within a global organisation. You'll work closely with senior finance leaders, gain exposure to international operations and play a key role in shaping how finance leverages technology, automation and AI to deliver greater value to the business. We're looking for someone who is curious, innovative and excited by the possibilities that digital finance presents. If you're passionate about using data, systems and AI to create smarter ways of working, we'd love to hear from you. Salary: £35000 - £52000

Sales Analyst - German speaking C1/C2 level - London based - hybrid - up to £50,000 + bonus Sales Analyst - German speaking C1/C2 level - London based - hybrid - up to £50,000 + bonus Our client, a global leading asset manager, is looking to recruit a Sales Analyst for their German speaking regions, including, Germany, Austria and Switzerland. The successful candidate will work closely with the German sales team, providing analytical, operational, and sales-support functions. You will speak excellent business level German (C1/C2) and fluent English. Some core responsibilities: Sales & Client Support - supporting the German sales team with day to day client servicing, including responding to enquiries and coordinating follow-ups. Preparing client materials, such as product updates, performance summaries, market commentary. Assisting in maintaining optimised client communication aligned with the necessary regulations and internal standards Joining senior members of the Sales teams to meetings, events, and roadshows where appropriate. Data, Reporting & Analysis includes supporting sales planning and execution through preparation of reports, dashboards, and pipeline analysis. Working closely with internal data and intelligence teams to improve the efficiency and quality of sales reporting. Collect, analyse, and interpret market and product data using internal systems and external data providers. Assist with competitor analysis and market monitoring across the German-speaking regions. Criteria for the role: Bachelor's degree required, preferably in finance, economics, business, or a numerate discipline. Native or fluent German and fluent English, with strong written and verbal communication skills is essential. The ideal candidate will have experience within, - - ETF/ETP industry - Asset management - Market making - Investment banking Strong analytical skills with high attention to detail and accuracy. Proficiency in Microsoft Excel and Office tools Ability to work collaboratively in a team-oriented, international environment. Proactive, curious, and motivated to learn within a fast-paced sales environment. This is an excellent role for an early careers professional with near native German looking to work within a fast paced financial services company in the heart of Soho, London. Initially, candidates will be expected to be in the office 3-4 days per week and this could change to 2-3 days depending on the business needs. For more information and a full job spec, please send your CV to the link provided via LinkedIN. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our clients requirements.

Applications Support Analyst x2 - Business Systems - Health Care - Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Applications Support Analyst x2 - Business Systems for a core programme to modernise their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking organisation that rewards achievers Shortlisting today Immediate starter Salary: £28k-30k + Excellent Benefits Location: Essex - Hybrid

Are you passionate about building customer journeys that drive measurable business growth? Our client, a global fintech business is seeking a Performance Marketing Specialist to join a high-performing growth marketing team responsible for driving customer engagement, retention, and revenue across key European markets. This is a 12 month contract (with potential for extension) working on a hybrid basis (or remote basis if further afield) owning end-to-end lifecycle programs, shaping customer experiences at scale, and influencing the future of rewards, loyalty, and growth initiatives within a globally recognised fintech business. What You'll Be Doing Develop evergreen always on CRM campaigns that drive business outcomes Manage audience segmentation and targeting to optimize campaign performance Collaborate with leadership, finance, and analytics teams to align strategies and reporting Oversee the delivery of seamless end to end experiences across channels (app, email, web, onsite) Embed relevant content across customer lifecycle stages to address key needs Driving growth in EU markets across the full lifecycle (Performance Marketing function) Build out e2e journeys that encompass comprehension, triggers, incentives, referrals Exposure to next best action roadmap and execution/optimization Build out more programs that enhance the Rewards/Loyalty program About you: CRM/ Performance Marketing Experience on Owned & Operated channels (Paid media would be highly desirable) Analytical with comfort producing analytics Experience using Adobe for customer journeys and Looker via Google Test & Learn Mindset You will have strong Fin Tech experience Experience with business reporting would be highly desirable Experience with setting up experiments (test/ control), ideal but not essential Why This Opportunity? You will be part of a fantastic high performing team, owning growth initiatives across multiple European markets. You will build sophisticated lifecycle journeys that directly impact customer growth and retention and you will get to collaborate with talented marketers, product teams, analysts, and business leaders If you're passionate about growth, customer lifecycle strategy, experimentation, and using data to create exceptional customer experiences, we'd love to hear from you.

Commercial Finance Analyst Hybrid High-Growth Global Technology Business A fantastic opportunity has arisen for a highly analytical and commercially minded individual to join a fast-growing, private equity-backed global technology business operating within the IoT and connectivity space. This is a high-impact role offering genuine career progression, exposure to senior leadership and the chance to play a key part in commercial decision-making across complex international deals and strategic customer opportunities. The business is looking for someone ambitious, driven and commercially aware who enjoys working with data, influencing decisions and partnering closely with sales and commercial teams. This role would suit someone from a Commercial Finance, FP&A, Pricing, Bid Support or Financial Analysis background or potentially someone who trained within finance/accounting and has since moved into a more commercial role. The Role Working closely with the Commercial Director, you will operate as a key commercial finance partner to the wider business, supporting pricing, profitability, deal analysis and strategic decision-making. This is a varied and fast-paced role where you will be heavily involved in: Commercial deal modelling Pricing and profitability analysis Bid support and "price to win" strategies P&L and margin analysis Commercial risk assessment Supplier pricing and contract evaluation Cash flow and rollout analysis Supporting commercial governance and decision-making You will work with large and complex datasets, maintain financial models and provide valuable commercial insight that directly impacts business performance. Key Responsibilities Support the Commercial Director with strategic commercial analysis Build, maintain and improve complex Excel-based deal models Analyse profitability, margins and commercial performance across customer accounts Support bid teams with pricing and financial modelling Evaluate contractual obligations and incorporate them into commercial models Assist with supplier pricing reviews and commercial negotiations Conduct credit analysis and support risk mitigation activity Maintain and update customer and supplier rate cards Create PowerPoint presentations and commercial reports for senior stakeholders Work closely with Sales, FP&A and Operations teams globally Support pre- and post-sales commercial analysis Help standardise commercial processes, reporting and financial tools What We're Looking For Advanced Excel skills are essential Strong analytical and commercial mindset Experience working with financial models, pricing or profitability analysis Comfortable handling large and complex datasets Strong communication and stakeholder management skills Excellent PowerPoint and presentation capability Ability to influence and support commercial decision-making Highly organised with strong attention to detail Comfortable working in a fast-paced, evolving environment Experience within commercial finance, FP&A, pricing, bids, sales finance or revenue analysis would be highly beneficial. Why Apply? Excellent career development opportunities Exposure to senior commercial leadership Fast-growing international business environment Broad, commercially focused role with real influence Opportunity to develop both finance and commercial expertise High visibility role with strong progression potential If you are looking for a commercially focused finance role where you can genuinely add value and accelerate your career, we would love to hear from you.

Finance Analyst (salary competitive / dependant on experience) Permanent (Droitwich / Hybrid) The Company FMCG Role summary The role is for a Finance Analyst Key Skills Prepare and distribute daily, weekly, and monthly finance reports that support accurate performance tracking and commercial decision-making. Ensure reporting is delivered accurately and on time to meet business and month-end deadlines. Support the preparation and maintenance of customer price files in collaboration with the wider Commercial Finance team. Provide month-end support across Commercial Finance, ensuring rebates are accurately allocated in SAP by customer and product. Work with the FP&A team to ensure all relevant postings are completed accurately and customer performance is fully reflected in financial results. Support the tender and costing process through the preparation of tender profit and loss analysis. Act as an SAP super user for the Commercial Finance team, providing guidance, training, and day-to-day support; contribute to SAP development activity, ensuring Commercial Finance reporting is maintained and enhanced with the appropriate level of detail and functionality. Identify opportunities to improve reporting efficiency, data quality, and commercial insight. Personal Profile Degree in a relevant subject Ideally SAP experience Experience working in a FMCG environment Strong problem-solving, logical and numeric skills Good Excel and analytical skills Excellent relationship building and communication skills Comfortable working in a fast-paced environment Comfortable working with large amounts of data and learning multiple systems. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.

Project Manager Business Change 37 Hours per week £46,142 to £49,282 pa pro rata for hours worked Fixed Term Contract 12 months Stevenage / Hybrid About the Role Our Business Change & Digital team is expanding, and we re looking for passionate and curious people with experience in project management and a desire to support and inspire others. As a Business Change Project Manager, you ll play a pivotal role in helping the council deliver excellent customer experiences across all channels and modernise the way we work. You ll lead customer-centred change projects that improve digital services, enable staff to be more productive, reduce costs, and make better use of technology. What you ll be doing • Managing delivery of business change projects creating clear deliverable plans, managing staff resources and engagement with Sponsors. • Contributing to discovery work and business case development to build the case for change and ensure delivery of value for customers and the council • Working collaboratively across multiple teams and with partners to turn user and business needs into clear deliverables • Navigating risks, managing budgets, and keeping projects on track to achieve outcomes • Measuring the impact of change to ensure benefits are realised and improvements are sustained What we re looking for • Experience of delivering projects using Waterfall and/or Agile methods • Strong interpersonal skills and the confidence to work effectively with a wide range of stakeholders • Ideally, experience working in council or public sector multi-disciplinary organisations (however not essential) • An innovative, self-motivated, open-minded and flexible approach • A genuine enthusiasm for making services and local government better Why join us? You ll be part of a supportive in-house delivery team, working alongside project and programme managers, business analysts and digital developers. Most importantly, you ll have the opportunity to deliver meaningful change that improves services for customers, supports colleagues, and has a real impact across the council. This is a hybrid role with a minimum of 2 days per week in the office in Stevenage. In addition, you will need to be flexible and adapt your working location to meet the needs, culture and ways of working of the teams you support. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 28 June 2026 Interviews will be held weeks commencing: 13 and 20 July 2026

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Process Analyst Location: Durrington (with travel to Falmer) Contract: Permanent, Full Time (37 hours) Hybrid: Minimum 2 days onsite Mid Level Salary: £37,100 - 45,300 Senior Level Salary: To be discussed at screening stage Role Overview We're growing our Process & Intelligent Automation team and are looking for Process Analysts across mid to senior level. In this role, you'll lead and support the discovery, analysis, and optimisation of end-to-end business processes across Southern Water. You'll work closely with stakeholders, operational teams, and the Automation Centre of Excellence to identify improvement opportunities, standardise processes, and enable automation and digital solutions. As you grow in the role, you'll take on more ownership of complex initiatives helping to shape best practice, influence stakeholders, and support the development of process excellence across the organisation. Essential Skills & Experience Experience in process analysis, business analysis, or continuous improvement Strong experience in process mapping and optimisation using BPMN 2.0 Ability to support or lead process discovery, workshops, and stakeholder engagement Strong analytical skills, with the ability to identify inefficiencies, risks, and improvement opportunities Experience interpreting process data, KPIs, and operational performance Ability to produce clear, structured documentation (process maps, SOPs, artefacts) Awareness of automation and digitisation opportunities within processes Experience with process mapping tools (ARIS) Desirable Skills & Experience Lean Six Sigma (Yellow / Green / Black Belt) BCS or IIBA Business Analysis qualifications Experience coaching or supporting junior analysts Exposure to automation tools (Power Automate, RPA, Alteryx) Understanding of regulated environments and compliance requirements Interest in process optimisation, digital transformation, and automation Interview Process There are 4 positions available so we will be hosting an assessment day for this role on the 23rd of July. Progression opportunities Southern Water offers career progression, training, and development opportunities. About Southern Water Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

A fast-growing intelligence business helping some of the world's biggest organisations navigate complex energy and commodity markets. They're looking for bright, commercially minded graduates to join a team that sits somewhere between journalism, research and market analysis. It's an opportunity to learn from industry experts, develop a deep understanding of global energy markets and build a career in a sector that sits at the centre of economics, politics and sustainability. The role You'll research and analyse developments across global commodity and energy markets, turning complex information into clear, engaging insight for clients. The role offers exposure to a range of markets including oil, carbon, biofuels and emerging energy sectors. You'll learn how global events influence supply, demand and pricing while developing strong analytical, writing and commercial skills. This is an ideal opportunity for someone who enjoys understanding how the world works, loves writing and wants to build expertise in a specialist industry. What you're good at Strong academic record Excellent written communication skills Analytical and numerate mindset Curious about global affairs, economics or energy markets Comfortable interpreting data and drawing conclusions Keen to learn and develop specialist expertise Proactive and self-motivated Bonus points for Economics, Geography, Energy, Politics, International Relations or similar degree Experience writing for a student publication or blog Interest in commodities, trading or financial marketsAdditional language skills