At Liverpool Experience Campus, we create unforgettable experiences, and we re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus home to the M&S Bank Arena, Exhibition Centre and Convention Centre welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Apr 22, 2026
Full time
At Liverpool Experience Campus, we create unforgettable experiences, and we re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus home to the M&S Bank Arena, Exhibition Centre and Convention Centre welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: Managing the group-wide security function, ensuring a safe and welcoming experience across all venues. Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles. Planning for and overseeing security delivery for events of varying scale from international delegations and televised events to large-scale exhibitions, concerts, and national conferences. Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations. Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness. Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms). Driving continuous improvement through innovation, customer service focus, and strong leadership. About You We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: A strong background in managing venue or event security operations ideally across both day-to-day and major event contexts. Experience of building and managing strong external relationships with key stakeholders across the region and the industry. Strong people management skills with the ability to motivate teams and maintain exacting standards. Proven contract management experience, including performance monitoring and compliance. A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges. In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Safety Manager Location: Cardiff Position: Full time, Permanent Salary: Up to £50,000 Join a business that s growing, investing, and ready for a standout safety leader. As we head into the new year, our client continues to expand its operations and invest heavily in innovation, people, and safety. It s an exciting time to join, and the ideal moment for a safety professional who wants to shape standards, culture, and long-term strategy. Our client is a growing, family-owned environmental and construction business based in South Wales. They deliver fully integrated services across demolition, remediation, construction, and resource management, with sustainability at the heart of everything they do. If you re considering your next move before or after Christmas, this is an opportunity to secure a role where you can make a real impact from day one. Responsibilities of Safety Manager: Ensure compliance with Health & Safety legislation and company policies Carry out and review risk assessments Investigate accidents, near misses and unsafe conditions Develop and maintain safe systems of work and procedures Deliver inductions, training and toolbox talks Conduct regular safety inspections and audits Monitor safety performance and produce reports Support emergency planning and readiness Review contractor safety documentation and oversee safe working practices Promote and maintain a positive safety culture The ideal candidate Will have proven experience in a similar role within manufacturing, civil engineering or construction Will have a NEBOSH, IOSH or equivalent qualification Have a strong understanding of risk assessment and legislative compliance Be a confident communicator with a proactive, hands-on approach Someone who engages, influences and inspires others to work safely Next Steps If you re excited by this opportunity and can demonstrate the skills and passion we're looking for, click Apply to upload your CV. Prefer to have a confidential chat first? Contact Holly Williams on (phone number removed). Start the new year the right way!
Apr 22, 2026
Full time
Safety Manager Location: Cardiff Position: Full time, Permanent Salary: Up to £50,000 Join a business that s growing, investing, and ready for a standout safety leader. As we head into the new year, our client continues to expand its operations and invest heavily in innovation, people, and safety. It s an exciting time to join, and the ideal moment for a safety professional who wants to shape standards, culture, and long-term strategy. Our client is a growing, family-owned environmental and construction business based in South Wales. They deliver fully integrated services across demolition, remediation, construction, and resource management, with sustainability at the heart of everything they do. If you re considering your next move before or after Christmas, this is an opportunity to secure a role where you can make a real impact from day one. Responsibilities of Safety Manager: Ensure compliance with Health & Safety legislation and company policies Carry out and review risk assessments Investigate accidents, near misses and unsafe conditions Develop and maintain safe systems of work and procedures Deliver inductions, training and toolbox talks Conduct regular safety inspections and audits Monitor safety performance and produce reports Support emergency planning and readiness Review contractor safety documentation and oversee safe working practices Promote and maintain a positive safety culture The ideal candidate Will have proven experience in a similar role within manufacturing, civil engineering or construction Will have a NEBOSH, IOSH or equivalent qualification Have a strong understanding of risk assessment and legislative compliance Be a confident communicator with a proactive, hands-on approach Someone who engages, influences and inspires others to work safely Next Steps If you re excited by this opportunity and can demonstrate the skills and passion we're looking for, click Apply to upload your CV. Prefer to have a confidential chat first? Contact Holly Williams on (phone number removed). Start the new year the right way!
BIM Manager/Senior Digital Engineer Specialist Contractor (Cut & Carve / Structural Alterations) If you enjoy untangling complex builds and using BIM to make the impossible feel buildable, this one s worth a look. A leading specialist contractor delivering high-risk structural alterations and cut & carve projects across Central London is looking for a BIM Manager to take full ownership of digital delivery on some seriously challenging schemes. This isn t a box-ticking role. It s hands-on, fast-paced, and central to how projects are planned, de-risked, and delivered in live, constrained environments. What you ll be up to Preconstruction You ll get involved early Interrogate designs at tender stage to spot risks, gaps, and opportunities others might miss Map out construction sequencing, temporary works, logistics, and phasing in tight city-centre sites Produce clear 3D/4D simulations that actually win work Work closely with planners and engineers to make sure what s modelled can genuinely be built Support commercial teams with model-based take-offs when needed Project delivery Once live, you re in the driving seat Own the BIM Execution Plan and keep it aligned with demanding programmes Lead coordination across disciplines, with a sharp focus on structural interfaces and temporary works Run clash detection with buildability and sequencing front of mind Work directly with subcontractors and designers to keep models aligned Oversee models covering demolition, retention, and new-build elements Provide site teams with practical, usable outputs not just pretty models Manage the CDE and keep information flowing cleanly Oversee laser scanning and as-built modelling to capture complex existing conditions Leadership & strategy Champion BIM as a genuine risk-reduction tool - not just a process Push innovation around sequencing, temporary works, and integration with existing structures Mentor junior team members and build capability across the business Work with senior leadership to keep raising the bar on digital delivery What they re looking for Proven experience as a Digital Engineer/BIM Manager or Senior BIM Coordinator within a contractor environment (consultancy OK too) Some experience in cut & carve, structural alterations, refurb, or demolition-heavy projects would be a plus Understanding of sequencing, temporary works, and tight urban sites Confident with Revit, Navisworks, and 4D tools like Synchro Experience delivering high-quality 3D/4D simulations that support real construction decisions Comfortable working across teams and influencing site-led outcomes Practical mindset - someone who turns digital into something buildable Why this role? Work on some of the most complex structural projects in Central London Join a contractor where BIM actually drives decisions on site High autonomy and real influence over how projects are delivered Rapidly progress your career once you're settled and influencing A chance to shape how digital is used on some of the toughest builds in the city
Apr 22, 2026
Full time
BIM Manager/Senior Digital Engineer Specialist Contractor (Cut & Carve / Structural Alterations) If you enjoy untangling complex builds and using BIM to make the impossible feel buildable, this one s worth a look. A leading specialist contractor delivering high-risk structural alterations and cut & carve projects across Central London is looking for a BIM Manager to take full ownership of digital delivery on some seriously challenging schemes. This isn t a box-ticking role. It s hands-on, fast-paced, and central to how projects are planned, de-risked, and delivered in live, constrained environments. What you ll be up to Preconstruction You ll get involved early Interrogate designs at tender stage to spot risks, gaps, and opportunities others might miss Map out construction sequencing, temporary works, logistics, and phasing in tight city-centre sites Produce clear 3D/4D simulations that actually win work Work closely with planners and engineers to make sure what s modelled can genuinely be built Support commercial teams with model-based take-offs when needed Project delivery Once live, you re in the driving seat Own the BIM Execution Plan and keep it aligned with demanding programmes Lead coordination across disciplines, with a sharp focus on structural interfaces and temporary works Run clash detection with buildability and sequencing front of mind Work directly with subcontractors and designers to keep models aligned Oversee models covering demolition, retention, and new-build elements Provide site teams with practical, usable outputs not just pretty models Manage the CDE and keep information flowing cleanly Oversee laser scanning and as-built modelling to capture complex existing conditions Leadership & strategy Champion BIM as a genuine risk-reduction tool - not just a process Push innovation around sequencing, temporary works, and integration with existing structures Mentor junior team members and build capability across the business Work with senior leadership to keep raising the bar on digital delivery What they re looking for Proven experience as a Digital Engineer/BIM Manager or Senior BIM Coordinator within a contractor environment (consultancy OK too) Some experience in cut & carve, structural alterations, refurb, or demolition-heavy projects would be a plus Understanding of sequencing, temporary works, and tight urban sites Confident with Revit, Navisworks, and 4D tools like Synchro Experience delivering high-quality 3D/4D simulations that support real construction decisions Comfortable working across teams and influencing site-led outcomes Practical mindset - someone who turns digital into something buildable Why this role? Work on some of the most complex structural projects in Central London Join a contractor where BIM actually drives decisions on site High autonomy and real influence over how projects are delivered Rapidly progress your career once you're settled and influencing A chance to shape how digital is used on some of the toughest builds in the city
Location: Field-Based (with expectation to be in Head Office Nr Chester at least once per week) Reports to: Head of Talent & Development About the Role We are looking for a forward-thinking, people-focused Learning & Development Manager to act as the strategic number two to the Head of Talent & Development. This is a chance to lead a modern, creative, high-impact L&D function, shaping innovative learning experiences that build capability across the business. You will design bold, scalable development solutions, lead a curious and ambitious L&D team, and help embed a culture of continuous learning, high performance, and growth. This is a hands-on strategic role where you ll translate business challenges into practical, measurable learning outcomes. Please note this role has substantial UK travel required Key Responsibilities Consult with stakeholders to identify capability gaps and design targeted, high-impact interventions. Maintain a visible presence across the business to assess learning impact and drive continuous improvement. Oversee the design and delivery of blended learning programmes, ensuring innovation and quality. Continuously refine induction and onboarding experiences to keep them engaging and effective. Lead bespoke development for regional, departmental, and national programmes supporting succession planning and talent growth. Collaborate with the Digital Learning Design Manager to develop modern digital learning solutions aligned to business goals. Partner with HR and business leaders to build leadership capability and strengthen the internal talent pipeline. Drive the apprenticeship strategy, ensuring high-quality delivery and compliance. Ensure accurate management information to track learning progress, outcomes, and ROI. Lead, coach, and inspire the L&D team to adopt innovative, future-focused ways of working. Skills & Experience Proven ability to influence and build credibility at all levels. Natural coach with high emotional intelligence. Curious, innovative, and confident challenging the status quo. Strong planning, organisation, and project management skills. Ability to focus on priorities, work at pace, and learn quickly from challenges. Experience leading and engaging high-performing teams. Hands-on, creative, and strategic approach to L&D. Leadership Approach Approachable, proactive, and resourceful Fair, consistent, and supportive Collaborative, enthusiastic, and inspirational Action-oriented, accountable, and challenging when needed Considerate, trustworthy, and focused on business and people Why This Role? You ll play a central role in shaping how the business develops its people. You will drive capability, culture, performance, and potential at scale while leading an innovative and ambitious team. Benefits & Perks Pension scheme with employer contributions Flexible working and hybrid opportunities Employee recognition and reward schemes Staff discounts and wellbeing initiatives Long service awards and celebratory events New Ventures Recruitment are an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 22, 2026
Full time
Location: Field-Based (with expectation to be in Head Office Nr Chester at least once per week) Reports to: Head of Talent & Development About the Role We are looking for a forward-thinking, people-focused Learning & Development Manager to act as the strategic number two to the Head of Talent & Development. This is a chance to lead a modern, creative, high-impact L&D function, shaping innovative learning experiences that build capability across the business. You will design bold, scalable development solutions, lead a curious and ambitious L&D team, and help embed a culture of continuous learning, high performance, and growth. This is a hands-on strategic role where you ll translate business challenges into practical, measurable learning outcomes. Please note this role has substantial UK travel required Key Responsibilities Consult with stakeholders to identify capability gaps and design targeted, high-impact interventions. Maintain a visible presence across the business to assess learning impact and drive continuous improvement. Oversee the design and delivery of blended learning programmes, ensuring innovation and quality. Continuously refine induction and onboarding experiences to keep them engaging and effective. Lead bespoke development for regional, departmental, and national programmes supporting succession planning and talent growth. Collaborate with the Digital Learning Design Manager to develop modern digital learning solutions aligned to business goals. Partner with HR and business leaders to build leadership capability and strengthen the internal talent pipeline. Drive the apprenticeship strategy, ensuring high-quality delivery and compliance. Ensure accurate management information to track learning progress, outcomes, and ROI. Lead, coach, and inspire the L&D team to adopt innovative, future-focused ways of working. Skills & Experience Proven ability to influence and build credibility at all levels. Natural coach with high emotional intelligence. Curious, innovative, and confident challenging the status quo. Strong planning, organisation, and project management skills. Ability to focus on priorities, work at pace, and learn quickly from challenges. Experience leading and engaging high-performing teams. Hands-on, creative, and strategic approach to L&D. Leadership Approach Approachable, proactive, and resourceful Fair, consistent, and supportive Collaborative, enthusiastic, and inspirational Action-oriented, accountable, and challenging when needed Considerate, trustworthy, and focused on business and people Why This Role? You ll play a central role in shaping how the business develops its people. You will drive capability, culture, performance, and potential at scale while leading an innovative and ambitious team. Benefits & Perks Pension scheme with employer contributions Flexible working and hybrid opportunities Employee recognition and reward schemes Staff discounts and wellbeing initiatives Long service awards and celebratory events New Ventures Recruitment are an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Job Title: Senior Finance Transformation Manager - SC Location: Green Park, Reading (3 days/week on site) Contract Duration : 24 Months Daily Rate: £77.20/hr (Umbrella - Maximum) IR35 Status : Inside IR35 Security Clearance: SC (Must be eligible) Qualified accountant - recognised qualification or equivalent experience PMO skills/Experience Proactive, a self-starter who can use initiative to get assigned tasks completed. Essential: Active SC Clearance or eligible/willing to be put through SC. SC would need to be in place prior to starting. Co-ordinating across finance function and working with cross functions to deliver change, ie IT Experience of driving system enabled business improvement related to finance 5-10 years' experience (Proven individual) Qualified accountant - recognised qualification or equivalent experience PMO skills/Experience Proactive, a self-starter who can use initiative to get assigned tasks completed. Has worked on a programme/programmes Desirable: Experience of ERP implementation, SAP, Oracle, etc Key Accountabilities: Manage and deliver all financial activities as assigned to time, cost and quality. Develop and deliver functional strategy and drive delivery of objectives. Line managing and task managing as appropriate in accordance with company policies, processes and guidelines. Provide guidance to and drive performance of team. Ensure a rigorous internal finance control and governance framework is in place and is complied with for relevant functional activities. Drive and enable identification and implementation of process improvement activities and other innovation activities. Supporting and/or developing CFO policy and procedures as required. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Leadership accountabilities - Mid Level leader level. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Manage provision of financial information on a timely basis. Ensure analysis and interpretation of financial information is provided by team as required. Establishing, monitoring and reporting of compliance with financial processes. Ensuring integrity of financial information provided by team. Develop and maintain effective senior stakeholder relationships. Training and development of Finance Manager and Finance Analysts. Coordination and planning of team deliverables. Leading by example to create a high performing team. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
Apr 22, 2026
Contractor
Job Title: Senior Finance Transformation Manager - SC Location: Green Park, Reading (3 days/week on site) Contract Duration : 24 Months Daily Rate: £77.20/hr (Umbrella - Maximum) IR35 Status : Inside IR35 Security Clearance: SC (Must be eligible) Qualified accountant - recognised qualification or equivalent experience PMO skills/Experience Proactive, a self-starter who can use initiative to get assigned tasks completed. Essential: Active SC Clearance or eligible/willing to be put through SC. SC would need to be in place prior to starting. Co-ordinating across finance function and working with cross functions to deliver change, ie IT Experience of driving system enabled business improvement related to finance 5-10 years' experience (Proven individual) Qualified accountant - recognised qualification or equivalent experience PMO skills/Experience Proactive, a self-starter who can use initiative to get assigned tasks completed. Has worked on a programme/programmes Desirable: Experience of ERP implementation, SAP, Oracle, etc Key Accountabilities: Manage and deliver all financial activities as assigned to time, cost and quality. Develop and deliver functional strategy and drive delivery of objectives. Line managing and task managing as appropriate in accordance with company policies, processes and guidelines. Provide guidance to and drive performance of team. Ensure a rigorous internal finance control and governance framework is in place and is complied with for relevant functional activities. Drive and enable identification and implementation of process improvement activities and other innovation activities. Supporting and/or developing CFO policy and procedures as required. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Leadership accountabilities - Mid Level leader level. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Manage provision of financial information on a timely basis. Ensure analysis and interpretation of financial information is provided by team as required. Establishing, monitoring and reporting of compliance with financial processes. Ensuring integrity of financial information provided by team. Develop and maintain effective senior stakeholder relationships. Training and development of Finance Manager and Finance Analysts. Coordination and planning of team deliverables. Leading by example to create a high performing team. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
BMC Recruitment Group is currently recruiting for a Technical Manager - Civil Engineer (Roads & Infrastructure) to join my client, a leading multidisciplinary engineering consultancy based in Edinburgh.About the Role- Competitive salary aligned to experience and location- Bonus schemes including loyalty bonus and qualifications award- Permanent position with full-time working hours- Comprehensive benefits package including contributory pension, personal health care plan, and life insurance- 33 days annual leave (inclusive of Public Holidays) with annual leave purchase and buy-back scheme- Interest-free travel loan- Career and professional development opportunities on high-profile projectsDuties/Responsibilities- Lead, coordinate, and review civil engineering design outputs, ensuring accuracy and compliance with industry standards- Oversee feasibility studies, technical assessments, and engineering analyses for infrastructure and development projects- Provide guidance across civil engineering disciplines, including highways, drainage, earthworks, and structural interfaces- Ensure designs meet regulatory requirements and align with my client's quality standards- Manage technical inputs from internal teams and work closely with project managers for efficient resource allocation and timely delivery- Conduct technical audits, risk reviews, and design checks to drive best practices in engineering processes- Mentor and develop engineering staff, fostering a collaborative and innovative working environment- Serve as the technical point of contact for clients, contractors, and regulatory bodies, supporting bid writing and business development initiativesAbout You- Degree in Civil Engineering (MEng/BEng or equivalent)- Chartered status (CEng, MICE or equivalent) preferred- Significant experience in civil engineering with design responsibility- Proven track record in delivering multidisciplinary infrastructure or development projects- Excellent communication, presentation, and organisational skills- Strong knowledge of UK design standards and regulatory frameworks- Exceptional leadership and stakeholder management skills- Experience in managing contract budgets and financial reporting- Full clean driving licenseTo apply for the position of Technical Manager - Civil Engineer (Roads & Infrastructure) at my client, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join a team where your expertise will drive innovation and excellence in engineering.
Apr 22, 2026
Full time
BMC Recruitment Group is currently recruiting for a Technical Manager - Civil Engineer (Roads & Infrastructure) to join my client, a leading multidisciplinary engineering consultancy based in Edinburgh.About the Role- Competitive salary aligned to experience and location- Bonus schemes including loyalty bonus and qualifications award- Permanent position with full-time working hours- Comprehensive benefits package including contributory pension, personal health care plan, and life insurance- 33 days annual leave (inclusive of Public Holidays) with annual leave purchase and buy-back scheme- Interest-free travel loan- Career and professional development opportunities on high-profile projectsDuties/Responsibilities- Lead, coordinate, and review civil engineering design outputs, ensuring accuracy and compliance with industry standards- Oversee feasibility studies, technical assessments, and engineering analyses for infrastructure and development projects- Provide guidance across civil engineering disciplines, including highways, drainage, earthworks, and structural interfaces- Ensure designs meet regulatory requirements and align with my client's quality standards- Manage technical inputs from internal teams and work closely with project managers for efficient resource allocation and timely delivery- Conduct technical audits, risk reviews, and design checks to drive best practices in engineering processes- Mentor and develop engineering staff, fostering a collaborative and innovative working environment- Serve as the technical point of contact for clients, contractors, and regulatory bodies, supporting bid writing and business development initiativesAbout You- Degree in Civil Engineering (MEng/BEng or equivalent)- Chartered status (CEng, MICE or equivalent) preferred- Significant experience in civil engineering with design responsibility- Proven track record in delivering multidisciplinary infrastructure or development projects- Excellent communication, presentation, and organisational skills- Strong knowledge of UK design standards and regulatory frameworks- Exceptional leadership and stakeholder management skills- Experience in managing contract budgets and financial reporting- Full clean driving licenseTo apply for the position of Technical Manager - Civil Engineer (Roads & Infrastructure) at my client, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join a team where your expertise will drive innovation and excellence in engineering.
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
Apr 22, 2026
Contractor
This role has a starting salary of 47,142 per annum, based on a 36 hour working week . This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region . Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs). Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement. This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work. Work Context Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area. The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops. Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices. As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes. Key Outputs Carry out research and create insight for the TAS team to use when working with the SME manufacturing community Support development of the delivery pipeline to meet all KPIs Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process Support the processing of all grant applications Support all members of the Made Smarter team to achieve KPIs Support stakeholder engagement activities as required Provide timely and accurate reporting Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Strong interest in digital technologies, manufacturing, innovation, or business improvement Good research and analytical skills, with the ability to summarise information clearly Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Ability to work collaboratively as part of a team and build positive working relationships Competent with digital tools, including spreadsheets, CRM systems, or similar platforms To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026. We look forward to receiving your application - please click the apply online button below to submit.
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Apr 22, 2026
Full time
# Head of Engineering - RetailDate Posted: 07/04/2026Location: LondonJob Type: Full time Head of Engineering - Retail Location: London- hybrid 50% Contract: Permanent Purpose Just Group's Retail division develops and delivers retirement finance products through financial advisers and intermediaries. As part of an ongoing technology modernisation programme, we are evolving our platforms and customer journeys to ensure they remain secure, resilient, and fit for the future.The Head of Engineering - Retail will lead the Retail engineering organisation, setting clear technical direction and ensuring high quality delivery across platforms and applications. The role plays a key part in adopting modern engineering practices, including AI enabled approaches, to support scalable and reliable delivery.Reporting to the Retail IT Director, you will lead multiple Engineering Managers and help foster a collaborative, high performing engineering culture, focused on secure, efficient, and sustainable delivery. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Accountabilities Define and deliver the Retail engineering roadmap, aligned to Group technology strategy and agreed modern engineering practices. Lead the adoption of AI enabled, context driven, and agent based approaches where they add practical value. Provide technical leadership across architecture, solution design, and the management of technical debt. Ensure the secure, reliable, and scalable delivery of Retail platforms and applications. Oversee delivery planning, execution, and risk management, including ownership of P1 and P2 incident response and resolution. Build and develop engineering capability through strong leadership of Engineering Managers and senior engineers. Promote consistent engineering standards across automation, DevOps, cloud native development, and observability. Partner closely with senior stakeholders, providing clear, transparent communication on delivery progress, risks, and priorities. Examples of Key Activities Chair Retail engineering governance forums to ensure alignment with Group standards and principles. Maintain and review the technical debt and end of life roadmap, feeding priorities into delivery plans. Review and challenge significant technical design decisions to ensure solutions are scalable, secure, and maintainable. Act as an escalation point for major incidents, coordinating resolution and leading post incident reviews. Work with Engineering Managers to track delivery progress, dependencies, and risks. Coach and mentor engineering leaders, supporting capability and leadership development. Represent Retail Engineering in cross business forums, ensuring Retail requirements and priorities are well understood. What We're Looking For Proven experience in senior engineering leadership roles, leading multi team delivery at scale (50+ FTE including partners), within Financial Services. Strong knowledge of modern engineering practices, including software engineering, architecture, cloud platforms, CI/CD, DevSecOps, observability, and security focused design. Practical experience delivering large scale technology change and modernising legacy platforms, preferably within a Microsoft ecosystem. The ability to build high performing engineering teams, embed standards, and foster a positive, inclusive engineering culture. Experience working with a mix of in house teams, vendors, and delivery partners. Confidence operating in regulated environments with an emphasis on resilience, performance, and security. Strong stakeholder engagement skills, with the ability to translate technical topics into clear business outcomes. Experience leading major incident response and continuous improvement following service issues. Our behaviours At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. What's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved onesExplore our on our dedicated benefits page. Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Application details Please submit your CV using the 'apply now' button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment. Be Bold. Be Brilliant. Be Just.
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible We are open to remote, hybrid and flexible working applications. Our office is in Bristol. About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how we work. What we re looking for Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What we can offer you We believe in rewarding great work. For this role we offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with our Operations Director and Legal Services Director (up to 60mins). Task A chance to show us how your technical competence. Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.
Apr 22, 2026
Full time
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible We are open to remote, hybrid and flexible working applications. Our office is in Bristol. About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how we work. What we re looking for Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What we can offer you We believe in rewarding great work. For this role we offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with our Operations Director and Legal Services Director (up to 60mins). Task A chance to show us how your technical competence. Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.
Are you ready to lead impactful projects in a supportive and innovative environment? A leading company in the Facilities Management industry is hiring a Project Manager in Lancashire. This role offers the chance to manage projects that make a real difference and require strong collaboration with various stakeholders. The Role As the Project Manager, you ll: Manage lifecycle and variations of projects, ensuring timely and efficient delivery. Collaborate with clients to interpret project briefs and achieve necessary approvals. Oversee financial management for projects generating revenue of approximately £1.5M. Ensure documentation is complete and compliant with ISO standards throughout the project. Procure and oversee contractors to ensure quality and safety in all project phases. You To be successful in the role of Project Manager, you ll bring: Demonstrable experience in managing Lifecycle and Variation Projects. Proficiency in project management principles and methodologies. Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Familiarity with Microsoft Office applications and project management tools. What's in it for you? Join a dynamic environment focused on continuous improvement and innovation. The company values teamwork and offers a supportive atmosphere that fosters success. On offer is a competitive salary of £55,000 alongside a comprehensive benefits package which includes: 25 days annual leave plus public holidays. Life cover equivalent to 2x annual salary. Employee discount shopping schemes on major brands. Workplace wellbeing programs and support. Apply Now! To apply for the position of Project Manager, click Apply Now and send your CV to Alfie Young. Interviews are taking place now, so don t miss your chance to join.
Apr 22, 2026
Full time
Are you ready to lead impactful projects in a supportive and innovative environment? A leading company in the Facilities Management industry is hiring a Project Manager in Lancashire. This role offers the chance to manage projects that make a real difference and require strong collaboration with various stakeholders. The Role As the Project Manager, you ll: Manage lifecycle and variations of projects, ensuring timely and efficient delivery. Collaborate with clients to interpret project briefs and achieve necessary approvals. Oversee financial management for projects generating revenue of approximately £1.5M. Ensure documentation is complete and compliant with ISO standards throughout the project. Procure and oversee contractors to ensure quality and safety in all project phases. You To be successful in the role of Project Manager, you ll bring: Demonstrable experience in managing Lifecycle and Variation Projects. Proficiency in project management principles and methodologies. Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Familiarity with Microsoft Office applications and project management tools. What's in it for you? Join a dynamic environment focused on continuous improvement and innovation. The company values teamwork and offers a supportive atmosphere that fosters success. On offer is a competitive salary of £55,000 alongside a comprehensive benefits package which includes: 25 days annual leave plus public holidays. Life cover equivalent to 2x annual salary. Employee discount shopping schemes on major brands. Workplace wellbeing programs and support. Apply Now! To apply for the position of Project Manager, click Apply Now and send your CV to Alfie Young. Interviews are taking place now, so don t miss your chance to join.
This role has a starting salary of 61,784 per annum, based on a 36 hour working wee k. This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region. Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an experienced operations leader with a passion for high quality delivery, partnership working, and driving continuous improvement, we encourage you to apply. This role will work remotely, with regular travel across the South East region to support programme delivery, staff, and partners. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes 50 billion annually to the UK economy. Surrey County Council is the accountable body for the Made Smarter Adoption Programme in the South East. The Programme Delivery Team, part of the Economy and Growth team, is responsible for delivering the programme across Berkshire, Brighton, Buckinghamshire, East Sussex, Hampshire, Kent, Medway, Oxfordshire, Solent (including the Isle of Wight, Portsmouth and Southampton), Surrey, and West Sussex. About the Role Surrey County Council is seeking an experienced and dynamic Operations and Delivery Manager to lead the operational delivery of the Made Smarter South East programme. This pivotal role ensures the programme runs smoothly, meets its performance targets, and provides manufacturing SMEs with a seamless, high quality experience. Reporting to the Strategic Programme Manager, you will oversee day to day operations, manage a multidisciplinary delivery team, and coordinate people, processes, data, and workflows across the programme. You will play a central role in ensuring operational alignment across workstreams, supporting staff performance, maintaining compliance, and driving continuous improvement. This role is essential to maintaining delivery quality, ensuring robust governance, and supporting effective stakeholder collaboration across a complex, multi partner environment. Your Application To be considered for shortlisting, your application must clearly evidence the following qualifications, skills, experience, and align with our behaviours: Proven experience in operations management within a complex or multi-partner environment, ideally within a local authority Strong track record of influencing and building strategic partnerships Significant people management and coaching experience, including remote and target driven teams Experience with grant administration, audit processes, or publicly funded programmes Strong understanding of governance, compliance, and reporting requirements Ability to work proactively, manage competing priorities, and solve problems independently To apply, we request that you submit a CV and you will be asked the following questions: Please describe a time when you managed operational delivery across multiple partners or workstreams. How did you ensure consistency, compliance, and high quality outcomes? This role requires managing remote, high performance, target driven teams. Please outline your experience in leading and coaching teams to meet KPIs and maintain high standards. Please give an example of how you have used data, CRM systems, or programme management tools to manage pipelines, improve workflows, or generate actionable insights. Made Smarter South East requires strong collaboration with external partners and internal teams. Describe a situation where you built strategic relationships or worked horizontally across an organisation to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us with any questions relating to the role. This could include flexible working requests, transferable skills, or any barriers to employment. For an informal discussion, please contact Bryan Vint at: . The job advert closes at 23:59 on 04/04/2025 , with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026 . We look forward to receiving your application - please click the apply online button below to submit.
Apr 22, 2026
Contractor
This role has a starting salary of 61,784 per annum, based on a 36 hour working wee k. This is a fixed term contract until 31/03/2027 , with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. This is a unique opportunity to shape Surrey's economy and the wider South East region. Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an experienced operations leader with a passion for high quality delivery, partnership working, and driving continuous improvement, we encourage you to apply. This role will work remotely, with regular travel across the South East region to support programme delivery, staff, and partners. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependants leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes 50 billion annually to the UK economy. Surrey County Council is the accountable body for the Made Smarter Adoption Programme in the South East. The Programme Delivery Team, part of the Economy and Growth team, is responsible for delivering the programme across Berkshire, Brighton, Buckinghamshire, East Sussex, Hampshire, Kent, Medway, Oxfordshire, Solent (including the Isle of Wight, Portsmouth and Southampton), Surrey, and West Sussex. About the Role Surrey County Council is seeking an experienced and dynamic Operations and Delivery Manager to lead the operational delivery of the Made Smarter South East programme. This pivotal role ensures the programme runs smoothly, meets its performance targets, and provides manufacturing SMEs with a seamless, high quality experience. Reporting to the Strategic Programme Manager, you will oversee day to day operations, manage a multidisciplinary delivery team, and coordinate people, processes, data, and workflows across the programme. You will play a central role in ensuring operational alignment across workstreams, supporting staff performance, maintaining compliance, and driving continuous improvement. This role is essential to maintaining delivery quality, ensuring robust governance, and supporting effective stakeholder collaboration across a complex, multi partner environment. Your Application To be considered for shortlisting, your application must clearly evidence the following qualifications, skills, experience, and align with our behaviours: Proven experience in operations management within a complex or multi-partner environment, ideally within a local authority Strong track record of influencing and building strategic partnerships Significant people management and coaching experience, including remote and target driven teams Experience with grant administration, audit processes, or publicly funded programmes Strong understanding of governance, compliance, and reporting requirements Ability to work proactively, manage competing priorities, and solve problems independently To apply, we request that you submit a CV and you will be asked the following questions: Please describe a time when you managed operational delivery across multiple partners or workstreams. How did you ensure consistency, compliance, and high quality outcomes? This role requires managing remote, high performance, target driven teams. Please outline your experience in leading and coaching teams to meet KPIs and maintain high standards. Please give an example of how you have used data, CRM systems, or programme management tools to manage pipelines, improve workflows, or generate actionable insights. Made Smarter South East requires strong collaboration with external partners and internal teams. Describe a situation where you built strategic relationships or worked horizontally across an organisation to achieve shared outcomes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us with any questions relating to the role. This could include flexible working requests, transferable skills, or any barriers to employment. For an informal discussion, please contact Bryan Vint at: . The job advert closes at 23:59 on 04/04/2025 , with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026 . We look forward to receiving your application - please click the apply online button below to submit.
Marketing Manager South Yorkshire Competitive Salary Reference JW44374 Are you a commercially minded marketer looking to step into a role where you can make a real impact on growth, brand, and customer engagement? This is an exciting opportunity to join a well-established, international B2B business where marketing plays a key role in driving demand, supporting sales, and enhancing the overall customer experience. You ll take ownership of the marketing function, working closely with sales and customer-facing teams to drive demand, strengthen brand presence, and support commercial growth. This role offers a great balance of strategy and hands-on delivery, giving you the opportunity to shape campaigns, improve digital performance, and contribute to wider business objectives. Package Competitive salary 35-hour working week Annual bonus scheme 25 days holiday entitlement plus statutory bank holidays (3 4 days reserved for Christmas shutdown week) Birthday Day Off (or gift voucher) Contributory pension scheme Death in Service benefit Private Health Insurance Employee Assistance Programme On-site staff car park Six days per month of homeworking (after probationary period or as confirmed by HR) Key Responsibilities Deliver marketing campaigns to generate leads and support business growth Support alignment between marketing, sales, and customer engagement activity Manage digital marketing channels including website, SEO, and content Contribute to brand development and external communications Support customer engagement and retention initiatives Analyse performance data and market trends to improve results Collaborate with internal teams to identify new commercial opportunities What We re Looking For Experience in a marketing role (B2B experience advantageous) Good understanding of digital marketing (SEO, content, paid channels) Commercial awareness and interest in business growth Strong communication and organisational skills Proactive, hands-on approach with a willingness to learn and develop Ability to work collaboratively across teams What s in it for you Opportunity to develop into a senior marketing leadership role Exposure to international markets and commercial strategy Hybrid working and strong work-life balance Supportive, collaborative team environment Competitive salary, bonus, and benefits package To apply, please send a copy of your CV and covering letter to (url removed), or alternatively submit your application via the link below. Jasmine Williams Commercial Director ASPLIV At Aspion, our core values are built around transparency, innovation, passion and collaboration. We are committed to open communication and protecting your privacy. Our policies have been updated in line with the General Data Protection Regulation (GDPR) to make it easier for you to understand how we collect, store and handle your data. These can be viewed on our website.
Apr 22, 2026
Full time
Marketing Manager South Yorkshire Competitive Salary Reference JW44374 Are you a commercially minded marketer looking to step into a role where you can make a real impact on growth, brand, and customer engagement? This is an exciting opportunity to join a well-established, international B2B business where marketing plays a key role in driving demand, supporting sales, and enhancing the overall customer experience. You ll take ownership of the marketing function, working closely with sales and customer-facing teams to drive demand, strengthen brand presence, and support commercial growth. This role offers a great balance of strategy and hands-on delivery, giving you the opportunity to shape campaigns, improve digital performance, and contribute to wider business objectives. Package Competitive salary 35-hour working week Annual bonus scheme 25 days holiday entitlement plus statutory bank holidays (3 4 days reserved for Christmas shutdown week) Birthday Day Off (or gift voucher) Contributory pension scheme Death in Service benefit Private Health Insurance Employee Assistance Programme On-site staff car park Six days per month of homeworking (after probationary period or as confirmed by HR) Key Responsibilities Deliver marketing campaigns to generate leads and support business growth Support alignment between marketing, sales, and customer engagement activity Manage digital marketing channels including website, SEO, and content Contribute to brand development and external communications Support customer engagement and retention initiatives Analyse performance data and market trends to improve results Collaborate with internal teams to identify new commercial opportunities What We re Looking For Experience in a marketing role (B2B experience advantageous) Good understanding of digital marketing (SEO, content, paid channels) Commercial awareness and interest in business growth Strong communication and organisational skills Proactive, hands-on approach with a willingness to learn and develop Ability to work collaboratively across teams What s in it for you Opportunity to develop into a senior marketing leadership role Exposure to international markets and commercial strategy Hybrid working and strong work-life balance Supportive, collaborative team environment Competitive salary, bonus, and benefits package To apply, please send a copy of your CV and covering letter to (url removed), or alternatively submit your application via the link below. Jasmine Williams Commercial Director ASPLIV At Aspion, our core values are built around transparency, innovation, passion and collaboration. We are committed to open communication and protecting your privacy. Our policies have been updated in line with the General Data Protection Regulation (GDPR) to make it easier for you to understand how we collect, store and handle your data. These can be viewed on our website.
Job Title: Risk and Compliance Manager Company : IWCF Operations Ltd Location : Montrose, UK (Hybrid- home and office) Job Type : Full-time (35 hours) Salary : Competitive About IWCF: International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well-trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day-to-day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care : We are deeply committed to safeguarding people and the environment. Integrity : We operate transparently, ethically, and with accountability. Courage : We embrace challenges and foster innovation. Innovation : We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work : Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment : Work alongside passionate professionals who value innovation and teamwork. Career Development : Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused : Enjoy comprehensive benefits that prioritise your health, work-life balance, and future security. About the Role: We are seeking a proactive and experienced Risk and Compliance Manager to lead the Compliance and Quality Assurance team. The position is largely independent but part of the IWCF management team. The risk and compliance function is responsible for management of Compliance and Quality Assurance as well as keeping the senior management and board informed of business risks. Main duties and responsibilities : Manage and develop IWCF's compliance program ensuring that IWCF is compliant with all relevant requirements. Perform risk assessments to understand the level, significance and scope of risk in IWCF's risk and compliance procedures, maintain an overall risk register. Management of both internal and external audit systems. Maintain IWCF investigation systems and procedures related to breaches of regulations and statutes. Maintenance and development of a system of safeguards for the prevention of assessment and certification fraud, this includes monitoring developments in fraud technology. Continued development of a risk and compliance framework for the organisation. Ensuring that requirements of ISO 9001/2015 are met and certification maintained. Supporting supplier selection processes and implementation of contracts. Candidate Requirements: We are looking for individuals with: Excellent organisational and management skills. Extensive experience with compliance and risk management, preferably more than 10 years. Excellent verbal and written communication skills. In depth knowledge of ISO9001 requirements and knowledge of ISO17024. Ability to deal with confidential matters with discretion and tact. Extensive working knowledge with risk management tools and procedures. Proficient in the use of Excel, Word, Power Point, Teams etc and the use of databases. Ability to build supportive relationships across the organisation and work effectively in a team. Education at Degree level, though personal qualities are important. Company Benefits: IWCF offers an enhanced benefits package, including: Competitive salary. An extra week's holiday, in addition to the statutory 28 days (including public holidays). An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company. And more Please submit your CV and covering letter including your location and salary expectations, by the closing date. We thank all applicants for their interest, but only those selected for interview will be contacted. ? ? ? ?
Apr 22, 2026
Full time
Job Title: Risk and Compliance Manager Company : IWCF Operations Ltd Location : Montrose, UK (Hybrid- home and office) Job Type : Full-time (35 hours) Salary : Competitive About IWCF: International Well Control Forum (IWCF) is a purpose-led independent body with over 30 years' experience in well control safety training, accreditation and certification. IWCF is focused on reducing global well incidents and creating a safer environment. With a network of members and accredited training centres worldwide we believe that a well-trained workforce is essential for the prevention of well control incidents to protect life, assets and the natural environment. We are proud to be an equal opportunities employer, valuing diversity and fostering an inclusive and accessible workplace for all employees. Our Board of Trustees, comprised of elected members from regional branches, sets IWCF's strategic direction. Trustees work collaboratively with the CEO to implement policies and oversee day-to-day operations. Our Mission, Vision and Values: Our Mission: Define, deliver, and maintain the highest possible standards in well control training, accreditation, and certification. Provide competency assurance and continuous development globally. Our Vision: No risk to life, assets, or the natural environment through well control incidents. Core Values: We take pride in upholding these core values: Care : We are deeply committed to safeguarding people and the environment. Integrity : We operate transparently, ethically, and with accountability. Courage : We embrace challenges and foster innovation. Innovation : We continually improve through creative and forward-thinking solutions. Why Join Our Team? At IWCF, we believe that our people are our most valuable asset. Joining our team means being part of an organisation that is making a global impact on well control safety. Here's why you should consider working with us: Purpose-Driven Work : Be part of a mission to make the oil and gas industry safer and more sustainable. Collaborative Environment : Work alongside passionate professionals who value innovation and teamwork. Career Development : Gain exposure to global operations and opportunities to grow professionally. Well-Being Focused : Enjoy comprehensive benefits that prioritise your health, work-life balance, and future security. About the Role: We are seeking a proactive and experienced Risk and Compliance Manager to lead the Compliance and Quality Assurance team. The position is largely independent but part of the IWCF management team. The risk and compliance function is responsible for management of Compliance and Quality Assurance as well as keeping the senior management and board informed of business risks. Main duties and responsibilities : Manage and develop IWCF's compliance program ensuring that IWCF is compliant with all relevant requirements. Perform risk assessments to understand the level, significance and scope of risk in IWCF's risk and compliance procedures, maintain an overall risk register. Management of both internal and external audit systems. Maintain IWCF investigation systems and procedures related to breaches of regulations and statutes. Maintenance and development of a system of safeguards for the prevention of assessment and certification fraud, this includes monitoring developments in fraud technology. Continued development of a risk and compliance framework for the organisation. Ensuring that requirements of ISO 9001/2015 are met and certification maintained. Supporting supplier selection processes and implementation of contracts. Candidate Requirements: We are looking for individuals with: Excellent organisational and management skills. Extensive experience with compliance and risk management, preferably more than 10 years. Excellent verbal and written communication skills. In depth knowledge of ISO9001 requirements and knowledge of ISO17024. Ability to deal with confidential matters with discretion and tact. Extensive working knowledge with risk management tools and procedures. Proficient in the use of Excel, Word, Power Point, Teams etc and the use of databases. Ability to build supportive relationships across the organisation and work effectively in a team. Education at Degree level, though personal qualities are important. Company Benefits: IWCF offers an enhanced benefits package, including: Competitive salary. An extra week's holiday, in addition to the statutory 28 days (including public holidays). An extra day's annual leave for your birthday. Generous employer pension contributions (10%). Income protection insurance (5 years of cover if unable to work due to illness or injury). Death in service insurance (3x annual salary). Private medical insurance. Annual individual gym membership paid by the company. And more Please submit your CV and covering letter including your location and salary expectations, by the closing date. We thank all applicants for their interest, but only those selected for interview will be contacted. ? ? ? ?
Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders into our ERP system - Manage customer expectations regarding delivery timelines - Monitor outstanding orders and communicate lead times Order Planning & Dispatch: - Liaise with production planning for timely dispatch of materials - Coordinate with warehouse and logistics for shipments New Business Development: - Qualify and convert inbound leads (hot, warm, cold) - Conduct high volume outbound calls to potential customers - Introduce our products/services and generate interest - Schedule follow up calls and appointments for Account Managers Customer Engagement: - Build trust and rapport with prospective clients - Handle objections confidently and professionally - Maintain a positive and persuasive tone throughout conversations Reporting & Analysis: - Monitor pricing trends and produce regular Sales Management reports What We're Looking For: To excel in this role, you should have: Previous experience in cold calling, telesales, or outbound customer service Excellent verbal communication and active listening skills A positive attitude and persistence in follow up The ability to work independently and manage time effectively Familiarity with CRM systems like Salesforce or HubSpot (advantageous) Intermediate-level skills in Microsoft Excel A commercial mindset with an understanding of margin control Why Join Us? At our organisation, we value teamwork, innovation, and a customer first mindset. Here's what you can expect: A supportive and collaborative work environment Opportunities for professional development The chance to make a real impact on our customer experience Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco is an equal opportunities employee. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2026
Seasonal
Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders into our ERP system - Manage customer expectations regarding delivery timelines - Monitor outstanding orders and communicate lead times Order Planning & Dispatch: - Liaise with production planning for timely dispatch of materials - Coordinate with warehouse and logistics for shipments New Business Development: - Qualify and convert inbound leads (hot, warm, cold) - Conduct high volume outbound calls to potential customers - Introduce our products/services and generate interest - Schedule follow up calls and appointments for Account Managers Customer Engagement: - Build trust and rapport with prospective clients - Handle objections confidently and professionally - Maintain a positive and persuasive tone throughout conversations Reporting & Analysis: - Monitor pricing trends and produce regular Sales Management reports What We're Looking For: To excel in this role, you should have: Previous experience in cold calling, telesales, or outbound customer service Excellent verbal communication and active listening skills A positive attitude and persistence in follow up The ability to work independently and manage time effectively Familiarity with CRM systems like Salesforce or HubSpot (advantageous) Intermediate-level skills in Microsoft Excel A commercial mindset with an understanding of margin control Why Join Us? At our organisation, we value teamwork, innovation, and a customer first mindset. Here's what you can expect: A supportive and collaborative work environment Opportunities for professional development The chance to make a real impact on our customer experience Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco is an equal opportunities employee. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
International Rescue Committee UK
Winchester, Hampshire
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households including both adults and children resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period). The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households. This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters. KEY ACCOUNTABILITIES: Support to Households (50% caseload capacity) Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice. Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services. Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication. Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK. Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals. Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning. Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required. Team support and quality assurance (40%) Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes. Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice. Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement. Provide coaching/training and on-the-job support to strengthen delivery. Safeguarding Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. Key administrative tasks and ways of working (10%) Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements. Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards. Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites. Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring. Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support. Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team. Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. PERSON SPECIFICATION Skills, Knowledge and Qualifications: Essential Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework. Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships. Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines. Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom. Ability to work flexibly both independently and collaboratively as part of a team. Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings. Desirable Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate. Experience: Essential Significant experience supporting refugees . click apply for full job details
Apr 22, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households including both adults and children resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period). The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households. This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters. KEY ACCOUNTABILITIES: Support to Households (50% caseload capacity) Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice. Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services. Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication. Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK. Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals. Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning. Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required. Team support and quality assurance (40%) Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes. Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice. Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement. Provide coaching/training and on-the-job support to strengthen delivery. Safeguarding Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. Key administrative tasks and ways of working (10%) Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements. Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards. Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites. Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring. Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support. Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team. Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. PERSON SPECIFICATION Skills, Knowledge and Qualifications: Essential Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework. Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships. Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines. Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom. Ability to work flexibly both independently and collaboratively as part of a team. Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings. Desirable Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate. Experience: Essential Significant experience supporting refugees . click apply for full job details
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
Apr 22, 2026
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community. Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust s profile, deepen stakeholder engagement, and amplify the impact of the Trust s community-centred work across North Kensington. You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust. Key responsibilities of the role include but are not limited to: Management and leadership of the communications and marketing team. Deliver effective two-way communications activities that reach Westway Trust s key audiences and give the Trust a good understanding of stakeholder sentiment. Be responsible for building and managing strategic partnerships. Be responsible for the impact measurement of the Trust s engagement and consultation activities. Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries. Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity. Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust s aims and objectives. Support community activities and engagement Essential Experience, Skills and Attributes: The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington. Essential: Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels. Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications. Experience managing complex stakeholder relationships and navigating sensitive issues. Experience managing and developing a team to deliver a wide range of work to tight deadlines. Demonstrable experience managing budgets and external contractors/suppliers. Track record of advising senior executives and gaining buy-in for strategic plans. Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics. Experience in PR and media relations, including building and maintaining a press database. Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities. Understanding of data protection legislation and GDPR as it applies to marketing databases. Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups. Desirable: Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field) Experience working in or with the charity, social enterprise, or community sector Knowledge of or connections to the North Kensington area Experience promoting community events, cultural programmes, or grant-funded activities Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana. The ideal candidate will demonstrate the Trust s Values Openness, Integrity, Equity, Sustainability and Courage.
Apr 22, 2026
Full time
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community. Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust s profile, deepen stakeholder engagement, and amplify the impact of the Trust s community-centred work across North Kensington. You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust. Key responsibilities of the role include but are not limited to: Management and leadership of the communications and marketing team. Deliver effective two-way communications activities that reach Westway Trust s key audiences and give the Trust a good understanding of stakeholder sentiment. Be responsible for building and managing strategic partnerships. Be responsible for the impact measurement of the Trust s engagement and consultation activities. Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries. Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity. Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust s aims and objectives. Support community activities and engagement Essential Experience, Skills and Attributes: The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington. Essential: Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels. Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications. Experience managing complex stakeholder relationships and navigating sensitive issues. Experience managing and developing a team to deliver a wide range of work to tight deadlines. Demonstrable experience managing budgets and external contractors/suppliers. Track record of advising senior executives and gaining buy-in for strategic plans. Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics. Experience in PR and media relations, including building and maintaining a press database. Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities. Understanding of data protection legislation and GDPR as it applies to marketing databases. Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups. Desirable: Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field) Experience working in or with the charity, social enterprise, or community sector Knowledge of or connections to the North Kensington area Experience promoting community events, cultural programmes, or grant-funded activities Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana. The ideal candidate will demonstrate the Trust s Values Openness, Integrity, Equity, Sustainability and Courage.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Regional Facilities Manager, you'll lead and inspire regional FM teams in our AO Arena and Bridgewater Hall venues to keeping them safe, compliant and operating at their best. This role is critical in ensuring our facilities are safe, efficient, and aligned with the dynamic needs of a fast-paced events business. You will oversee all aspects of facilities, including maintenance, compliance, vendor relationships, and space planning, while supporting the delivery of exceptional event experiences. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Provide expert and technical leadership in mechanical, electrical and building services, setting high standards for customer care, safety and compliance. Ensuring statutory, health & safety and critical systems compliance , including HVAC, electrical, gas, water, fire safety and refrigeration, promoting a strong safety culture supported by IOSH/NEBOSH best practice. Managing maintenance and capital works programmes , overseeing planned and reactive maintenance, small capital projects, work request prioritisation, and ensuring delivery through in house teams and approved contractors. Driving performance, people and capability , monitoring team and contractor performance, maintaining appropriate staffing levels, developing skills and accreditation, and acting as the subject matter expert to venue teams. Controlling budgets, contracts and stakeholders , procuring and managing contractors to SLAs/KPIs, supporting budget setting and cost control, and building strong relationships with venue leaders, event teams and external partners. We are looking for someone with: Strong facilities management expertise , ideally in retail, events, hospitality or entertainment, with a solid understanding of building systems, compliance and health & safety standards. Recognised professional credentials , including IOSH Managing Safely and IWFM membership, with NEBOSH and higher level IWFM qualifications as added strengths. Proven leadership and project delivery skills , able to organise complex workstreams, manage teams effectively and drive results in fast paced environments. Commercial and operational capability , with experience in budgeting, procurement, prioritisation and working flexibly around live event demands. Outstanding communication and personal qualities , combining professionalism, integrity and discretion with the ability to analyse situations quickly, influence stakeholders and present confidently at all levels. Recruitment Process Outlined: 1st Stage- 2nd Stage- Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 22, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Regional Facilities Manager, you'll lead and inspire regional FM teams in our AO Arena and Bridgewater Hall venues to keeping them safe, compliant and operating at their best. This role is critical in ensuring our facilities are safe, efficient, and aligned with the dynamic needs of a fast-paced events business. You will oversee all aspects of facilities, including maintenance, compliance, vendor relationships, and space planning, while supporting the delivery of exceptional event experiences. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Provide expert and technical leadership in mechanical, electrical and building services, setting high standards for customer care, safety and compliance. Ensuring statutory, health & safety and critical systems compliance , including HVAC, electrical, gas, water, fire safety and refrigeration, promoting a strong safety culture supported by IOSH/NEBOSH best practice. Managing maintenance and capital works programmes , overseeing planned and reactive maintenance, small capital projects, work request prioritisation, and ensuring delivery through in house teams and approved contractors. Driving performance, people and capability , monitoring team and contractor performance, maintaining appropriate staffing levels, developing skills and accreditation, and acting as the subject matter expert to venue teams. Controlling budgets, contracts and stakeholders , procuring and managing contractors to SLAs/KPIs, supporting budget setting and cost control, and building strong relationships with venue leaders, event teams and external partners. We are looking for someone with: Strong facilities management expertise , ideally in retail, events, hospitality or entertainment, with a solid understanding of building systems, compliance and health & safety standards. Recognised professional credentials , including IOSH Managing Safely and IWFM membership, with NEBOSH and higher level IWFM qualifications as added strengths. Proven leadership and project delivery skills , able to organise complex workstreams, manage teams effectively and drive results in fast paced environments. Commercial and operational capability , with experience in budgeting, procurement, prioritisation and working flexibly around live event demands. Outstanding communication and personal qualities , combining professionalism, integrity and discretion with the ability to analyse situations quickly, influence stakeholders and present confidently at all levels. Recruitment Process Outlined: 1st Stage- 2nd Stage- Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Job Title Senior People Operations Specialist (Employee Relations) Job Description We have recently created a People Operations Shared Services function and are actively seeking a talented Tier 2 Specialist to be part of our Global People and Workplace Services team.As a Tier 2 Specialist you'll move Pacific Life Re, and your career, forward by handling more complex and specialized employee interactions that go beyond the scope of Tier 1 support. The Tier 2 team will provide subject matter expertise in areas such as Workforce administration Onboarding Benefits administration Employee relations supportThis team ensures accurate resolution of intricate cases and requests that come into the Shared Services function, partners with Centers of Excellence (COEs) for policy alignment, and drives process improvements to enhance efficiency and employee experience. By overseeing service requests, maintaining compliance with service-level agreements, and creating knowledge resources, Tier 2 plays a critical role in reducing escalations, enabling Tier 1, and delivering a consistent, high-quality service across the organization.For this role in particular, we are looking for candidates with some knowledge of Employee Relations as this in this role you will be exposed to our ER environment and be supporting on ER cases. 75% of your role will be within the ER specialism and you will provide support to more generalist cases in periods of peak activity.Role Responsibilities: Provide escalated, specialized functional customer support to employees and managers for questions, issues, and problems related to HR administration, including potentially leveraging agentic artificial intelligence (AI) to provide service Respond to complex employee inquiries, resolve issues, and triage cases prior to escalation to COEs. Partner with COEs to identify gaps in understanding and clarify current policies, processes and programs. Follow established procedures to complete a wide-range of intermediate tasks, applying judgment and subject matter expertise when discretion is required Develop and maintain clear and accurate documentation for HR operations, global procedures and work processes, including Workday HR knowledge articles Identify opportunities for automation and workflow improvements to enhance efficiency and employee experience Leverage data to identify trends and areas for improvement in terms of service delivery and use as a basis, together with COE partners, to determine the best course of action Perform additional tasks and responsibilities related to designated focus areas which may include: Process job changes (e.g., location change, manager change/approval, etc.) Support compensation administration (e.g., processing salary update transactions, processing one-time bonus payments, etc.) Support bulk data changes wherever needed Manage learning/class scheduling (e.g., new hire orientation via e-Learning) Support letter generation (e.g., travel Visa support) Onboarding administration (e.g., verification of employment, background check administration, I-9, etc.) Maintain and audit personnel files to ensure accuracy Benefits and leave administration Support performance improvement initiatives Support employee relations investigationsEmployee Relations Focus Act as the escalation point for employee relations inquiries, ensuring accurate resolution and compliance, involving Centres of Excellence (COEs) where appropriate Providing support on a wide range of employee relations processes including Flexible working applications Performance management Investigations into employee grievances and disciplinary matters, conduct investigations Organizational change programs Other ER-related transactions requiring discretion Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes. Maintain accurate documentation for ER processes and provide ongoing input around improvements to templates and process documentation Support with ensuring accurate reporting of Employee Relations dataThe experience you bring Bachelor's degree in HR, business administration, or related field or international equivalent Qualifications / certifications from professional bodies (CIPD / IHRP etc) 5+ years of related experience in workforce and/or benefits administration, HR operations, and/or customer-facing HR support roles Experience with ticketing systems and HR platforms such as Workday Ability to manage cases, maintain data integrity, handle escalated issues, and engage with regional HR partners and COEs Skills include strong attention to detail, effective written communication and problem solving, and a customer service mindset Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Apr 22, 2026
Full time
Job Title Senior People Operations Specialist (Employee Relations) Job Description We have recently created a People Operations Shared Services function and are actively seeking a talented Tier 2 Specialist to be part of our Global People and Workplace Services team.As a Tier 2 Specialist you'll move Pacific Life Re, and your career, forward by handling more complex and specialized employee interactions that go beyond the scope of Tier 1 support. The Tier 2 team will provide subject matter expertise in areas such as Workforce administration Onboarding Benefits administration Employee relations supportThis team ensures accurate resolution of intricate cases and requests that come into the Shared Services function, partners with Centers of Excellence (COEs) for policy alignment, and drives process improvements to enhance efficiency and employee experience. By overseeing service requests, maintaining compliance with service-level agreements, and creating knowledge resources, Tier 2 plays a critical role in reducing escalations, enabling Tier 1, and delivering a consistent, high-quality service across the organization.For this role in particular, we are looking for candidates with some knowledge of Employee Relations as this in this role you will be exposed to our ER environment and be supporting on ER cases. 75% of your role will be within the ER specialism and you will provide support to more generalist cases in periods of peak activity.Role Responsibilities: Provide escalated, specialized functional customer support to employees and managers for questions, issues, and problems related to HR administration, including potentially leveraging agentic artificial intelligence (AI) to provide service Respond to complex employee inquiries, resolve issues, and triage cases prior to escalation to COEs. Partner with COEs to identify gaps in understanding and clarify current policies, processes and programs. Follow established procedures to complete a wide-range of intermediate tasks, applying judgment and subject matter expertise when discretion is required Develop and maintain clear and accurate documentation for HR operations, global procedures and work processes, including Workday HR knowledge articles Identify opportunities for automation and workflow improvements to enhance efficiency and employee experience Leverage data to identify trends and areas for improvement in terms of service delivery and use as a basis, together with COE partners, to determine the best course of action Perform additional tasks and responsibilities related to designated focus areas which may include: Process job changes (e.g., location change, manager change/approval, etc.) Support compensation administration (e.g., processing salary update transactions, processing one-time bonus payments, etc.) Support bulk data changes wherever needed Manage learning/class scheduling (e.g., new hire orientation via e-Learning) Support letter generation (e.g., travel Visa support) Onboarding administration (e.g., verification of employment, background check administration, I-9, etc.) Maintain and audit personnel files to ensure accuracy Benefits and leave administration Support performance improvement initiatives Support employee relations investigationsEmployee Relations Focus Act as the escalation point for employee relations inquiries, ensuring accurate resolution and compliance, involving Centres of Excellence (COEs) where appropriate Providing support on a wide range of employee relations processes including Flexible working applications Performance management Investigations into employee grievances and disciplinary matters, conduct investigations Organizational change programs Other ER-related transactions requiring discretion Assisting with selected policy drafting and review in light of any employment law and/or regulatory changes. Maintain accurate documentation for ER processes and provide ongoing input around improvements to templates and process documentation Support with ensuring accurate reporting of Employee Relations dataThe experience you bring Bachelor's degree in HR, business administration, or related field or international equivalent Qualifications / certifications from professional bodies (CIPD / IHRP etc) 5+ years of related experience in workforce and/or benefits administration, HR operations, and/or customer-facing HR support roles Experience with ticketing systems and HR platforms such as Workday Ability to manage cases, maintain data integrity, handle escalated issues, and engage with regional HR partners and COEs Skills include strong attention to detail, effective written communication and problem solving, and a customer service mindset Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
