We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 250 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
May 07, 2026
Seasonal
We are partnering exclusively with a leading business services provider, in their search for an Interim Accounting Analyst. This is a 3-month temporary role (with a high likelihood of extension) based in Leeds offering a hybrid working model (3 days in office) and a day rate between 220 to 250 per day via umbrella. The Role You will provide immediate capacity to a busy finance team supporting a large public sector contract. This is a hands-on, proactive role focused on strengthening daily business-as-usual operations, ensuring stringent reconciliations are met , and supporting urgent year-end audit requirements. Key Responsibilities Reconciliations: Perform daily and monthly bank, revenue, and cash banking reconciliations to meet strict Service Level Agreements (SLAs). General Ledger: Prepare and manage General Ledger (GL) and balance sheet reconciliations. Audit Support: Support external audit remediation by gathering evidence and addressing queries before the March 31st year-end deadline. Financial Operations: Assist with month-end close tasks, including Direct Debit, credit card, and payment reconciliations. Process Improvement: Identify efficiency gains and assist with the documentation of finance processes and internal controls. Reporting: Support the preparation of monthly reporting and perform data analysis using Excel. This role could be right for you if you have: Qualifications: Ideally part-qualified level (ACA, ACCA, or CIMA). Technical Skills: Strong experience in finance operations with high-volume transactions. Proficiency in Oracle is highly desirable. Excel & Systems: Advanced Excel skills, including lookups and pivot tables for data manipulation. Audit Experience: Proven track record of dealing with audit queries and supporting external audit processes. Soft Skills: A proactive, reliable, and organised approach with the ability to "hit the ground running" in a fast-paced environment. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Technical Business Analyst (EnterpriseOne and JDE) Location: Norwich / hybrid The Role We are looking for an experienced Technical Business Analyst with strong JD Edwards EnterpriseOne (JDE E1) experience to support, enhance, and develop enterprise systems across the business. This role plays a key part in ensuring systems are selected, implemented, maintained, and improved to a high standard, while aligning technology solutions with business objectives. You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions. Key Responsibilities Lead the analysis, design, configuration, and implementation of JD Edwards EnterpriseOne modules Work closely with stakeholders to gather requirements, conduct gap analysis, and recommend process improvements Carry out feasibility studies on proposed systems and third-party solutions, providing cost, benefit, and timescale analysis Design data models and identify technical solutions to improve efficiency and system resilience Troubleshoot and resolve software and hardware issues as appropriate Ensure support teams are trained and prepared prior to system go-live Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets Develop and mentor team members in system and programming activities Deputise for the Team Leader when required General Duties Ensure systems are fully documented, tested, and reflect the latest changes Uphold department standards, procedures, and best practice at all times Ensure issues raised by users are resolved promptly or escalated where necessary Contribute to the continuous improvement of IT standards and service delivery Stay up to date with developments in IT, systems, and technology Adhere to all company policies, including health & safety, HR, and equal opportunities About You Essential Strong experience with JD Edwards EnterpriseOne (E1 ERP) Background in Business Analysis Knowledge of relational databases Proficient in MS Office and SQL Excellent communication skills, with the ability to engage at all levels What We Offer Competitive Salary 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
May 07, 2026
Full time
Technical Business Analyst (EnterpriseOne and JDE) Location: Norwich / hybrid The Role We are looking for an experienced Technical Business Analyst with strong JD Edwards EnterpriseOne (JDE E1) experience to support, enhance, and develop enterprise systems across the business. This role plays a key part in ensuring systems are selected, implemented, maintained, and improved to a high standard, while aligning technology solutions with business objectives. You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions. Key Responsibilities Lead the analysis, design, configuration, and implementation of JD Edwards EnterpriseOne modules Work closely with stakeholders to gather requirements, conduct gap analysis, and recommend process improvements Carry out feasibility studies on proposed systems and third-party solutions, providing cost, benefit, and timescale analysis Design data models and identify technical solutions to improve efficiency and system resilience Troubleshoot and resolve software and hardware issues as appropriate Ensure support teams are trained and prepared prior to system go-live Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets Develop and mentor team members in system and programming activities Deputise for the Team Leader when required General Duties Ensure systems are fully documented, tested, and reflect the latest changes Uphold department standards, procedures, and best practice at all times Ensure issues raised by users are resolved promptly or escalated where necessary Contribute to the continuous improvement of IT standards and service delivery Stay up to date with developments in IT, systems, and technology Adhere to all company policies, including health & safety, HR, and equal opportunities About You Essential Strong experience with JD Edwards EnterpriseOne (E1 ERP) Background in Business Analysis Knowledge of relational databases Proficient in MS Office and SQL Excellent communication skills, with the ability to engage at all levels What We Offer Competitive Salary 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . Market Risk / CCR Quant Analyst - AVP/VP Level - Consultancy We are seeking an experienced Senior Consultant, Manager OR Associate Director (AVP to VP Level) to join our Market Risk advisory practice, focused on delivering innovative quantitative solutions to clients. In this role, you will leverage your deep quantitative expertise to advise clients on risk measurement, modelling, and regulatory compliance, contributing directly to their strategic decision-making progress. Responsibilities Lead small and large multidisciplinary engagements and manage client relationships, provide advanced quantitative analysis and modelling to address complex market risk challenges Develop, validate, and implement quantitative risk models (including cVaR, CCR and xVA) Provide thought leadership in quantitative methodologies, regulatory requirements (e.g. Basel III/IV, FRTB), derivatives pricing techniques, and industry best practices Lead project teams, mentor and supervise junior team members, and ensure high-quality delivery Support business development initiatives, including identifying new opportunities and developing proposals What are we looking for? Minimum of 3-8 years of relevant experience in quantitative modelling, market risk management, derivatives pricing, or risk advisory within financial services Demonstrated experience in one or more of the following areas: derivatives pricing, stochastic modelling techniques, statistical methods including AI/ML, and programming (e.g. Python, R, C++) Excellent analytical and problem-solving skills with the ability to translate complex quantitative concepts clearly to non-technical stakeholders What we offer? A dynamic, collaborative, inclusive work environment Opportunities to work with leading global financial institutions on challenging and impactful projects Continuous professional development with tailored training and mentorship Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
May 07, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . Market Risk / CCR Quant Analyst - AVP/VP Level - Consultancy We are seeking an experienced Senior Consultant, Manager OR Associate Director (AVP to VP Level) to join our Market Risk advisory practice, focused on delivering innovative quantitative solutions to clients. In this role, you will leverage your deep quantitative expertise to advise clients on risk measurement, modelling, and regulatory compliance, contributing directly to their strategic decision-making progress. Responsibilities Lead small and large multidisciplinary engagements and manage client relationships, provide advanced quantitative analysis and modelling to address complex market risk challenges Develop, validate, and implement quantitative risk models (including cVaR, CCR and xVA) Provide thought leadership in quantitative methodologies, regulatory requirements (e.g. Basel III/IV, FRTB), derivatives pricing techniques, and industry best practices Lead project teams, mentor and supervise junior team members, and ensure high-quality delivery Support business development initiatives, including identifying new opportunities and developing proposals What are we looking for? Minimum of 3-8 years of relevant experience in quantitative modelling, market risk management, derivatives pricing, or risk advisory within financial services Demonstrated experience in one or more of the following areas: derivatives pricing, stochastic modelling techniques, statistical methods including AI/ML, and programming (e.g. Python, R, C++) Excellent analytical and problem-solving skills with the ability to translate complex quantitative concepts clearly to non-technical stakeholders What we offer? A dynamic, collaborative, inclusive work environment Opportunities to work with leading global financial institutions on challenging and impactful projects Continuous professional development with tailored training and mentorship Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains.
May 07, 2026
Full time
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains.
Role Title: QA Test Analyst Duration: 6 month contract Location: Hybrid - requires attendance for occasional workshops (typically a couple of days per month) at one of our sites in Telford or Worthing Rate: up to 368 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is required which must be held with the client or another UK government department that can be transferred to the client Role purpose / summary This is a hands-on technical QA Role, executing test activities and performing manual and automated testing on projects. The role will involve working in Agile delivery teams, helping writing a Test Approach document, defining the test activities, tasks and deliverables. Documenting test coverage matrix on projects. Carrying out Functional System Testing and Integration Testing, supporting E2E testing on one or more projects. Analysing customer requirements and technical documentation, identifying test scenarios, writing test scripts (manual and automating tests), test data preparation and executing manual and automated tests. This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results. The QA will be working closely with the delivery team, key project stakeholders and other external supplier test teams to achieve successful delivery and the required business objectives. Providing regular test status reports to the Project Managers, identifying, and raising project & product risks and issues. Skills ISTQB Software Foundation Certification Experience in Functional System Testing (writing and executing tests) Test Automation Proficiency with Test Tools (e.g. Postman) Agile methodology Experience with Data Warehouses, Data Marts, and Data Migration Strong skills in SQL, Oracle, or other databases AWS Experience Ability to define and document Test Approaches and Test Completion reports Proficiency with JIRA, Test Management Tools (e.g., Jira Zephyr Scale), GIT ETL experience Excellent written and verbal communication skills Experience in Integration Testing All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 07, 2026
Contractor
Role Title: QA Test Analyst Duration: 6 month contract Location: Hybrid - requires attendance for occasional workshops (typically a couple of days per month) at one of our sites in Telford or Worthing Rate: up to 368 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is required which must be held with the client or another UK government department that can be transferred to the client Role purpose / summary This is a hands-on technical QA Role, executing test activities and performing manual and automated testing on projects. The role will involve working in Agile delivery teams, helping writing a Test Approach document, defining the test activities, tasks and deliverables. Documenting test coverage matrix on projects. Carrying out Functional System Testing and Integration Testing, supporting E2E testing on one or more projects. Analysing customer requirements and technical documentation, identifying test scenarios, writing test scripts (manual and automating tests), test data preparation and executing manual and automated tests. This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results. The QA will be working closely with the delivery team, key project stakeholders and other external supplier test teams to achieve successful delivery and the required business objectives. Providing regular test status reports to the Project Managers, identifying, and raising project & product risks and issues. Skills ISTQB Software Foundation Certification Experience in Functional System Testing (writing and executing tests) Test Automation Proficiency with Test Tools (e.g. Postman) Agile methodology Experience with Data Warehouses, Data Marts, and Data Migration Strong skills in SQL, Oracle, or other databases AWS Experience Ability to define and document Test Approaches and Test Completion reports Proficiency with JIRA, Test Management Tools (e.g., Jira Zephyr Scale), GIT ETL experience Excellent written and verbal communication skills Experience in Integration Testing All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 07, 2026
Contractor
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Summary The Maintenance Analyst Team provides analytical support and guidance to all levels of the Organisation, delivering accurate data, clear analysis, and reliable reporting to enhance understanding and improve results. In addition, the Team also is responsible for setting the Maintenance Department up for success by facilitating business processes and having technical oversight of the systems The Team operates in a dynamic environment and is frequently required to deliver analysis within tight deadlines, against competing priorities. The Team is the go-to for Site support in facilitating the Organisations operation, so manages a high and diverse workload Function of Role Data Analysis Stewardship and analysis of Maintenance Costs Identifying areas of poor performance and develop suggestions for improvement Development and enhancements to the Team's Power BI's and scorecards Ad-hoc requests from across the Organisation Facilitation Business Processes Preparation of the Financial Accruals of the Maintenance Department's outstanding costs, integrating feedback from multiple sources Oversight of the Maintenance Department's costs, particularly supporting with transfers Execution and document retention of internal Controls tests to ensure Audit compliance Collaborating with the Reliability teams to develop the Annual Maintenance Plan, both from the Financial and Worklist perspective Technical System Administrator for the Maintenance LAN / SharePoint / SAP Metric Reporting Production of Maintenance Cost Reports Production of Corporate Reliability Metrics Commercial Reporting on outstanding costs ProductionofKPI Scorecard for the 10 Business Segments, e.g. Backlogs Plan Completion Jobs per FTE Unit Rate vs Time & Materials of the major Site Contractors Open Work Orders & Purchase Orders Support of local Management's stewardship presentation to Senior Leadership Oversight of the Team's automated Power BI reports Behavioural Requirements Self-motivated and proactive approach to problem-solving A data driven mindset Innate curiosity to understand systems, data structures, and business processes Clear communication skills, with the ability to tailor to the audience using different presentation styles, e.g. verbal, email, PowerPoint A collaborative attitude and willingness to support for the General Interest of the Site Resilient and adaptability to changing priorities Must to have requirements Microsoft Office experience including Excel, Powerpoint, Outlook, Word, Power BI, Sharepoint Full site attendance for all days (no working from home) Analytical and data experience and skills Well organised and structured. Can do and driven attitude. Team player who can communicate well. Additional requirements that would be beneficial SAP experience Snowflake Maintenance/ Oil gas experience.
May 07, 2026
Seasonal
Summary The Maintenance Analyst Team provides analytical support and guidance to all levels of the Organisation, delivering accurate data, clear analysis, and reliable reporting to enhance understanding and improve results. In addition, the Team also is responsible for setting the Maintenance Department up for success by facilitating business processes and having technical oversight of the systems The Team operates in a dynamic environment and is frequently required to deliver analysis within tight deadlines, against competing priorities. The Team is the go-to for Site support in facilitating the Organisations operation, so manages a high and diverse workload Function of Role Data Analysis Stewardship and analysis of Maintenance Costs Identifying areas of poor performance and develop suggestions for improvement Development and enhancements to the Team's Power BI's and scorecards Ad-hoc requests from across the Organisation Facilitation Business Processes Preparation of the Financial Accruals of the Maintenance Department's outstanding costs, integrating feedback from multiple sources Oversight of the Maintenance Department's costs, particularly supporting with transfers Execution and document retention of internal Controls tests to ensure Audit compliance Collaborating with the Reliability teams to develop the Annual Maintenance Plan, both from the Financial and Worklist perspective Technical System Administrator for the Maintenance LAN / SharePoint / SAP Metric Reporting Production of Maintenance Cost Reports Production of Corporate Reliability Metrics Commercial Reporting on outstanding costs ProductionofKPI Scorecard for the 10 Business Segments, e.g. Backlogs Plan Completion Jobs per FTE Unit Rate vs Time & Materials of the major Site Contractors Open Work Orders & Purchase Orders Support of local Management's stewardship presentation to Senior Leadership Oversight of the Team's automated Power BI reports Behavioural Requirements Self-motivated and proactive approach to problem-solving A data driven mindset Innate curiosity to understand systems, data structures, and business processes Clear communication skills, with the ability to tailor to the audience using different presentation styles, e.g. verbal, email, PowerPoint A collaborative attitude and willingness to support for the General Interest of the Site Resilient and adaptability to changing priorities Must to have requirements Microsoft Office experience including Excel, Powerpoint, Outlook, Word, Power BI, Sharepoint Full site attendance for all days (no working from home) Analytical and data experience and skills Well organised and structured. Can do and driven attitude. Team player who can communicate well. Additional requirements that would be beneficial SAP experience Snowflake Maintenance/ Oil gas experience.
Test Engineer Cardiff (hybrid) £39,221 Benefits: 28.9% Pension & 31 days annual leave + Bank Holidays, and 2 Privilege days Must be eligible for SC Clearance Test Design & Delivery Analyse requirements and work with analysts and developers to define effective test scenarios. Design and execute manual, automated and exploratory tests aligned to business and technical goals. Log, track and retest defects through to resolution. Perform regression, integration and non-functional testing (e.g. performance, security, accessibility, compatibility). Ensure consistent service quality across devices, browsers and operating systems. Apply risk-based testing to prioritise coverage and maximise value. Maintain clear test documentation and support UAT and release readiness activities. Automation & CI/CD Develop and maintain automated tests using tools such as Playwright, Cypress or Selenium. Integrate automated testing into CI/CD pipelines (e.g. Azure DevOps, Jenkins) for early feedback. Use Git-based version control and support BDD/TDD practices where appropriate. Continuously improve automation frameworks and testing processes to increase efficiency and reliability. Collaboration & Quality Assurance Provide regular test status updates, highlighting progress, risks and defects. Work closely with developers, analysts and stakeholders to ensure shared understanding of requirements and quality expectations. Participate in Agile ceremonies and support iterative delivery. Collaborate with third-party suppliers to align testing approaches and uphold quality standards. Contribute to the ongoing improvement of test strategy and ways of working. Benefits: 31 days annual leave + Bank Holidays, and 2 Privilege days Flexible and hybrid working Generous employer contribution of 28.97% Time off for wellbeing activities Green car scheme Cycle2Work and season travel tickets Access to subsidised sports groups Think this one's for you If you think this Test Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
May 07, 2026
Full time
Test Engineer Cardiff (hybrid) £39,221 Benefits: 28.9% Pension & 31 days annual leave + Bank Holidays, and 2 Privilege days Must be eligible for SC Clearance Test Design & Delivery Analyse requirements and work with analysts and developers to define effective test scenarios. Design and execute manual, automated and exploratory tests aligned to business and technical goals. Log, track and retest defects through to resolution. Perform regression, integration and non-functional testing (e.g. performance, security, accessibility, compatibility). Ensure consistent service quality across devices, browsers and operating systems. Apply risk-based testing to prioritise coverage and maximise value. Maintain clear test documentation and support UAT and release readiness activities. Automation & CI/CD Develop and maintain automated tests using tools such as Playwright, Cypress or Selenium. Integrate automated testing into CI/CD pipelines (e.g. Azure DevOps, Jenkins) for early feedback. Use Git-based version control and support BDD/TDD practices where appropriate. Continuously improve automation frameworks and testing processes to increase efficiency and reliability. Collaboration & Quality Assurance Provide regular test status updates, highlighting progress, risks and defects. Work closely with developers, analysts and stakeholders to ensure shared understanding of requirements and quality expectations. Participate in Agile ceremonies and support iterative delivery. Collaborate with third-party suppliers to align testing approaches and uphold quality standards. Contribute to the ongoing improvement of test strategy and ways of working. Benefits: 31 days annual leave + Bank Holidays, and 2 Privilege days Flexible and hybrid working Generous employer contribution of 28.97% Time off for wellbeing activities Green car scheme Cycle2Work and season travel tickets Access to subsidised sports groups Think this one's for you If you think this Test Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
As a Salesforce Test Engineer, you will influence quality at all stages of the project, driving continuous improvement and getting involved with requirements, analysis, design, testing and release of enterprise level software applications. You will work to ensure the successful delivery of the major platform work items from different IT projects through robust integration and test processes. The ideal candidate for this role will be able to demonstrate experience with Acceptance testing (Including UAT), Exploratory Testing and Automation of functional and non-functional requirements. You will need to have an aptitude to pick up new skills quickly and a desire to provide coaching and mentoring to other testers within the team and other areas of the organisation. Experience of Salesforce projects and SFDC platform experience is required for this role. Key Responsibilities and Accountabilities: Identify and raise awareness of risks arising from the automation test results. Identify new and implement existing test frameworks to improve confidence in testing. Work closely with salesforce developers to reach a common understanding of the code base and test coverage at unit level. Collaborate with analysts to make sure the required business scenarios are covered in the acceptance test scripts. Mentor and advise other team members in testing practices Propose solutions to clients, when needed Manage, plan and perform exploratory and automation activities throughout the project Ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in a defect tracking system. Own and manage the release process to deliver the product effectively. Work closely with developers, Junior test engineers and cross functional scrum team members to increase the test coverage and reduce the test bottlenecks. Update and maintain regression suites as the products evolve Work collaboratively and effectively in a DevOps way of working environment. Provide feature demos to the stakeholders Qualifications: Educated to Degree-level qualification or equivalent experience Salesforce Admin 201 or significant recent Salesforce project exposure required Desirable - ITIL Foundation desirable ISTQB Test Foundation desirable Certified Agile Tester Certification desirable Experience: Working Experience of Playwright and other test frameworks - (BDD, cucumber) API testing with Rest Assured or Postman Be able to plan and prioritise all testing activities in alignment to operational objectives and to agreed deliverables Understand a variety of testing methods including the current/latest testing methods and tools Experience in testing JavaScript and React-based applications. Experience in functional and integration testing of Salesforce applications. Knowledge of software best practices like test-driven development (TDD), behavioural driven development (BDD), continuous integration and continuous deployment. Great communication skills - you will be speaking with and presenting to your team members and the clients Experience working in an Agile environment Passionate about IT and new technologies Working experience of Loans and Investment app's Working experience of Conga templates Working experience of FinDock & GoCardless payment gateway. Desirable - Experience of delivering digital projects is a benefit Java or JavaScript (medium knowledge of reading and Scripting) Apex (medium knowledge of reading and Scripting) Skills: Functional testing. You can design and execute a wide range of testing techniques and communicate test results to both technical and non-technical stakeholders. You know how to make decisions on the environment for testing and coach others. You can identify defects, alerting the business to them, and you can help prioritise them based on defect severity. Non-functional testing. You can design and execute a wide range of non-functional testing techniques and communicate non-functional test results to both technical and non-technical stakeholders. You can make decisions on running types of non-functional testing. You know how to coach and mentor others. You can identify defects, alerting the business to them, and help prioritise them based on defect severity. Technical breadth. You have a good working knowledge of different tools and techniques and can train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis. You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative work into problems and opportunities in existing processes. You can drive the collection of information and creation of recommendations for improvements. You can absorb large amounts of conflicting information and use it to determine solutions. Strong task planning and delivery skills. Ability to manage multiple priorities concurrently. Care, accuracy and attention to detail. Be able to take personal accountability for progress and reporting. Self-awareness. High levels of professionalism. Self-motivated. Resilient under pressure. If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
May 07, 2026
Contractor
As a Salesforce Test Engineer, you will influence quality at all stages of the project, driving continuous improvement and getting involved with requirements, analysis, design, testing and release of enterprise level software applications. You will work to ensure the successful delivery of the major platform work items from different IT projects through robust integration and test processes. The ideal candidate for this role will be able to demonstrate experience with Acceptance testing (Including UAT), Exploratory Testing and Automation of functional and non-functional requirements. You will need to have an aptitude to pick up new skills quickly and a desire to provide coaching and mentoring to other testers within the team and other areas of the organisation. Experience of Salesforce projects and SFDC platform experience is required for this role. Key Responsibilities and Accountabilities: Identify and raise awareness of risks arising from the automation test results. Identify new and implement existing test frameworks to improve confidence in testing. Work closely with salesforce developers to reach a common understanding of the code base and test coverage at unit level. Collaborate with analysts to make sure the required business scenarios are covered in the acceptance test scripts. Mentor and advise other team members in testing practices Propose solutions to clients, when needed Manage, plan and perform exploratory and automation activities throughout the project Ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in a defect tracking system. Own and manage the release process to deliver the product effectively. Work closely with developers, Junior test engineers and cross functional scrum team members to increase the test coverage and reduce the test bottlenecks. Update and maintain regression suites as the products evolve Work collaboratively and effectively in a DevOps way of working environment. Provide feature demos to the stakeholders Qualifications: Educated to Degree-level qualification or equivalent experience Salesforce Admin 201 or significant recent Salesforce project exposure required Desirable - ITIL Foundation desirable ISTQB Test Foundation desirable Certified Agile Tester Certification desirable Experience: Working Experience of Playwright and other test frameworks - (BDD, cucumber) API testing with Rest Assured or Postman Be able to plan and prioritise all testing activities in alignment to operational objectives and to agreed deliverables Understand a variety of testing methods including the current/latest testing methods and tools Experience in testing JavaScript and React-based applications. Experience in functional and integration testing of Salesforce applications. Knowledge of software best practices like test-driven development (TDD), behavioural driven development (BDD), continuous integration and continuous deployment. Great communication skills - you will be speaking with and presenting to your team members and the clients Experience working in an Agile environment Passionate about IT and new technologies Working experience of Loans and Investment app's Working experience of Conga templates Working experience of FinDock & GoCardless payment gateway. Desirable - Experience of delivering digital projects is a benefit Java or JavaScript (medium knowledge of reading and Scripting) Apex (medium knowledge of reading and Scripting) Skills: Functional testing. You can design and execute a wide range of testing techniques and communicate test results to both technical and non-technical stakeholders. You know how to make decisions on the environment for testing and coach others. You can identify defects, alerting the business to them, and you can help prioritise them based on defect severity. Non-functional testing. You can design and execute a wide range of non-functional testing techniques and communicate non-functional test results to both technical and non-technical stakeholders. You can make decisions on running types of non-functional testing. You know how to coach and mentor others. You can identify defects, alerting the business to them, and help prioritise them based on defect severity. Technical breadth. You have a good working knowledge of different tools and techniques and can train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis. You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative work into problems and opportunities in existing processes. You can drive the collection of information and creation of recommendations for improvements. You can absorb large amounts of conflicting information and use it to determine solutions. Strong task planning and delivery skills. Ability to manage multiple priorities concurrently. Care, accuracy and attention to detail. Be able to take personal accountability for progress and reporting. Self-awareness. High levels of professionalism. Self-motivated. Resilient under pressure. If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
Want to join a new & dynamic team focusing on improving the quality of the non-functional aspects of our IT initiatives? We are looking for an Non-Functional Test Specialist who will drive and manage our non-functional testing for one of our modernization programs in our UK Testing squad. The Role As a specialist in non-functional related testing, you will assist the Product Owners in shaping and managing the Non-Functional test requirements covering the full range of NFT categories . Together with the technical experts & analyst you will translate those requirements into a test strategy and ensure proper and timely preparation and execution in alignment with our Infrastructure & Security divisions. You will be part of a team of 4 NFT specialist in which cross-learning & collaboration is valued. The NFT domains to be covered by the team are multiple (but not exclusive): Disaster Recovery, Resilience, Microservices, Alerting, Monitoring, Performance, Security. This role is not for a pure performance testing SME, and requires practical experience in 2 or more of these areas with a primary focus in resilience, recovery and fault tolerance. Testing for other NFT categories should not be limited to supporting with performance load. Key Responsibilities (you Will) Drive the definition and testing of non-functional requirements (NFRs) as part of the Technology transformation (JAVA, KAFKA, Linux, Cloud, API, Openshift/Kubernetes) Work closely with technical and business stakeholders to ensure non-functional requirements are clearly defined and are testable Define and articulate the Non-Functional Test Strategy Act as SME for resilience and recovery strategy, ensuring readiness for real-world operational disruptions Be confident to lead cross functional teams as the NFR SME and point of contact and own the delivery Shift-left mindset Design and execute NFR testing cycles, coordinating efforts with external teams until bottleneck resolution through root cause examination. Documenting test results, and compiling results into consolidated high-level reports. Will require candidate to provide technical hands-on support at various levels Requirements (You Have) Hands-on experience in planning, preparing & executing Resilience/Disaster Recovery/Continuity/Failover testing/Performance Exposure to tools supporting resilience & operational observability (Splunk, Prometheus, Kafka, Chaos tooling etc) Understanding of high-availability architectures, infrastructure redundancy & backup/restore strategies Are familiar with working within large scale & complex Technology Implementation or change Experience in writing clear, concise and comprehensive non-functional test approach/plans and cases Experience Of Introducing Early NFT (shift-left) Are technically strong and are able to translate requirements towards technical experts at the level of security and/or infrastructure Ability to translate test results into understandable language for non-specialists & advice the business, design, infrastructure & development teams on resolution priorities Hands on experience of agile Development practices, DevOps pipelines, continuous integration/deployment and test automation What We Offer Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries. Practice your talents in a highly professional international environment. Join a learning and development environment with an emphasis on knowledge sharing and training. Competitive salary and comprehensive benefits. Ways of working Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.
May 07, 2026
Full time
Want to join a new & dynamic team focusing on improving the quality of the non-functional aspects of our IT initiatives? We are looking for an Non-Functional Test Specialist who will drive and manage our non-functional testing for one of our modernization programs in our UK Testing squad. The Role As a specialist in non-functional related testing, you will assist the Product Owners in shaping and managing the Non-Functional test requirements covering the full range of NFT categories . Together with the technical experts & analyst you will translate those requirements into a test strategy and ensure proper and timely preparation and execution in alignment with our Infrastructure & Security divisions. You will be part of a team of 4 NFT specialist in which cross-learning & collaboration is valued. The NFT domains to be covered by the team are multiple (but not exclusive): Disaster Recovery, Resilience, Microservices, Alerting, Monitoring, Performance, Security. This role is not for a pure performance testing SME, and requires practical experience in 2 or more of these areas with a primary focus in resilience, recovery and fault tolerance. Testing for other NFT categories should not be limited to supporting with performance load. Key Responsibilities (you Will) Drive the definition and testing of non-functional requirements (NFRs) as part of the Technology transformation (JAVA, KAFKA, Linux, Cloud, API, Openshift/Kubernetes) Work closely with technical and business stakeholders to ensure non-functional requirements are clearly defined and are testable Define and articulate the Non-Functional Test Strategy Act as SME for resilience and recovery strategy, ensuring readiness for real-world operational disruptions Be confident to lead cross functional teams as the NFR SME and point of contact and own the delivery Shift-left mindset Design and execute NFR testing cycles, coordinating efforts with external teams until bottleneck resolution through root cause examination. Documenting test results, and compiling results into consolidated high-level reports. Will require candidate to provide technical hands-on support at various levels Requirements (You Have) Hands-on experience in planning, preparing & executing Resilience/Disaster Recovery/Continuity/Failover testing/Performance Exposure to tools supporting resilience & operational observability (Splunk, Prometheus, Kafka, Chaos tooling etc) Understanding of high-availability architectures, infrastructure redundancy & backup/restore strategies Are familiar with working within large scale & complex Technology Implementation or change Experience in writing clear, concise and comprehensive non-functional test approach/plans and cases Experience Of Introducing Early NFT (shift-left) Are technically strong and are able to translate requirements towards technical experts at the level of security and/or infrastructure Ability to translate test results into understandable language for non-specialists & advice the business, design, infrastructure & development teams on resolution priorities Hands on experience of agile Development practices, DevOps pipelines, continuous integration/deployment and test automation What We Offer Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries. Practice your talents in a highly professional international environment. Join a learning and development environment with an emphasis on knowledge sharing and training. Competitive salary and comprehensive benefits. Ways of working Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
May 07, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Job Description Job Title Developer - MS Dynamics Finance and Procurement Location At client office(s) in London or client sites as required, minimum 3 days per week. Start Date June 2026 Duration 12 months Experience At least seven (7) years working as a Developer within a large organisation, preferably within central government, defence, or other highly regulated environments. Must have demonstrable experience developing Microsoft Dynamics solutions, ideally across Finance and Procurement functions. Security Clearance Must be UK citizen. Previous security clearance of SC or over required. Do not apply if non-UK citizen. Key Responsibilities Designs, develops, configures, and supports the technical delivery of a major MS Dynamics programme, ensuring that build outputs are robust, maintainable, and aligned to the agreed solution architecture. Works closely with the architect, business analyst, testers, and wider delivery team to translate requirements into high-quality technical components. Supports the use of the latest Microsoft AI-enabled capabilities where appropriate to improve automation, user productivity, and process efficiency. Development and Configuration Develop and configure Microsoft Dynamics Finance and Procurement components in line with functional and technical requirements. Build high-quality solutions that are maintainable, scalable, and aligned to the target architecture. Implement customisations, extensions, workflows, forms, reports, and integrations as required. Ensure development work follows agreed coding standards, design principles, and delivery processes. Technical Implementation Translate functional and technical specifications into working system components. Work closely with the architect to ensure solutions are delivered in accordance with the approved design. Support integration of Microsoft Dynamics with other enterprise systems and data sources. Troubleshoot and resolve technical issues across development, test, and deployment environments. Finance and Procurement Support Develop solutions that support core Finance and Procurement business processes. Ensure technical build aligns with operational requirements, controls, and reporting needs. Work with business users and analysts to clarify requirements and validate technical outputs. Support the delivery of process improvements through efficient system configuration and automation. Testing and Quality Assurance Support unit testing, system testing, and defect resolution activities. Investigate and fix issues identified during testing and user acceptance. Ensure code quality, traceability, and adherence to development standards. Work collaboratively with testers and analysts to ensure that solutions meet business expectations. Integration and Data Build and support interfaces, data flows, and integrations across Microsoft Dynamics and connected systems. Assist in data preparation, conversion, validation, and reconciliation activities where required. Ensure technical solutions handle data securely, accurately, and efficiently. Support reporting and analytical outputs where technical development is required. Microsoft Dynamics and AI Capability Demonstrate strong practical knowledge of Microsoft Dynamics development, particularly in Finance and Procurement. Support the use of the latest Microsoft platform features, including AI-enabled capabilities where appropriate. Implement automation and productivity enhancements that improve user experience and reduce manual effort. Stay informed on emerging Microsoft Dynamics and AI features relevant to enterprise delivery. Deployment and Support Support release management, deployment activities, and transition into live operation. Assist with hypercare and post-go-live support, resolving issues in a timely manner. Contribute to documentation, knowledge transfer, and handover activities. Work proactively to ensure solutions are supportable by the client's operational teams. Qualifications Degree in computer science, engineering, information systems, or a related field. Proven experience of being a Developer within a large, complex programme for a large organisation. Demonstrable experience developing Microsoft Dynamics solutions, ideally in Finance and Procurement. Experience in defence, central government, or similarly regulated environments highly desirable. Competencies and Skills Required Strong technical development and configuration skills. Good understanding of Microsoft Dynamics architecture, tools, and integration patterns. Strong knowledge of Finance and Procurement business processes. Ability to translate functional requirements into practical technical solutions. Experience with testing, defect resolution, and deployment support. Strong problem-solving and troubleshooting abilities. Excellent communication skills with the ability to work effectively across technical and business teams. Ability to work both independently and within a team. Demonstrated leadership abilities, including the ability to take ownership and getting things done. High attention to detail and a disciplined approach to development quality. Familiarity with Microsoft 365 and broader Microsoft platform technologies. Awareness of AI-enabled business applications and automation opportunities desirable. Ability to manage multiple tasks effectively and meet deadlines. About Us Crear Group Ltd is a management consultancy focused on business transformation and growth. We help public and private sector organisations deliver complex change, streamline operations, and use data to improve decision-making. From strategy to delivery, we enable better customer outcomes, higher efficiency, lower costs, and sustainable results.
May 07, 2026
Job Description Job Title Developer - MS Dynamics Finance and Procurement Location At client office(s) in London or client sites as required, minimum 3 days per week. Start Date June 2026 Duration 12 months Experience At least seven (7) years working as a Developer within a large organisation, preferably within central government, defence, or other highly regulated environments. Must have demonstrable experience developing Microsoft Dynamics solutions, ideally across Finance and Procurement functions. Security Clearance Must be UK citizen. Previous security clearance of SC or over required. Do not apply if non-UK citizen. Key Responsibilities Designs, develops, configures, and supports the technical delivery of a major MS Dynamics programme, ensuring that build outputs are robust, maintainable, and aligned to the agreed solution architecture. Works closely with the architect, business analyst, testers, and wider delivery team to translate requirements into high-quality technical components. Supports the use of the latest Microsoft AI-enabled capabilities where appropriate to improve automation, user productivity, and process efficiency. Development and Configuration Develop and configure Microsoft Dynamics Finance and Procurement components in line with functional and technical requirements. Build high-quality solutions that are maintainable, scalable, and aligned to the target architecture. Implement customisations, extensions, workflows, forms, reports, and integrations as required. Ensure development work follows agreed coding standards, design principles, and delivery processes. Technical Implementation Translate functional and technical specifications into working system components. Work closely with the architect to ensure solutions are delivered in accordance with the approved design. Support integration of Microsoft Dynamics with other enterprise systems and data sources. Troubleshoot and resolve technical issues across development, test, and deployment environments. Finance and Procurement Support Develop solutions that support core Finance and Procurement business processes. Ensure technical build aligns with operational requirements, controls, and reporting needs. Work with business users and analysts to clarify requirements and validate technical outputs. Support the delivery of process improvements through efficient system configuration and automation. Testing and Quality Assurance Support unit testing, system testing, and defect resolution activities. Investigate and fix issues identified during testing and user acceptance. Ensure code quality, traceability, and adherence to development standards. Work collaboratively with testers and analysts to ensure that solutions meet business expectations. Integration and Data Build and support interfaces, data flows, and integrations across Microsoft Dynamics and connected systems. Assist in data preparation, conversion, validation, and reconciliation activities where required. Ensure technical solutions handle data securely, accurately, and efficiently. Support reporting and analytical outputs where technical development is required. Microsoft Dynamics and AI Capability Demonstrate strong practical knowledge of Microsoft Dynamics development, particularly in Finance and Procurement. Support the use of the latest Microsoft platform features, including AI-enabled capabilities where appropriate. Implement automation and productivity enhancements that improve user experience and reduce manual effort. Stay informed on emerging Microsoft Dynamics and AI features relevant to enterprise delivery. Deployment and Support Support release management, deployment activities, and transition into live operation. Assist with hypercare and post-go-live support, resolving issues in a timely manner. Contribute to documentation, knowledge transfer, and handover activities. Work proactively to ensure solutions are supportable by the client's operational teams. Qualifications Degree in computer science, engineering, information systems, or a related field. Proven experience of being a Developer within a large, complex programme for a large organisation. Demonstrable experience developing Microsoft Dynamics solutions, ideally in Finance and Procurement. Experience in defence, central government, or similarly regulated environments highly desirable. Competencies and Skills Required Strong technical development and configuration skills. Good understanding of Microsoft Dynamics architecture, tools, and integration patterns. Strong knowledge of Finance and Procurement business processes. Ability to translate functional requirements into practical technical solutions. Experience with testing, defect resolution, and deployment support. Strong problem-solving and troubleshooting abilities. Excellent communication skills with the ability to work effectively across technical and business teams. Ability to work both independently and within a team. Demonstrated leadership abilities, including the ability to take ownership and getting things done. High attention to detail and a disciplined approach to development quality. Familiarity with Microsoft 365 and broader Microsoft platform technologies. Awareness of AI-enabled business applications and automation opportunities desirable. Ability to manage multiple tasks effectively and meet deadlines. About Us Crear Group Ltd is a management consultancy focused on business transformation and growth. We help public and private sector organisations deliver complex change, streamline operations, and use data to improve decision-making. From strategy to delivery, we enable better customer outcomes, higher efficiency, lower costs, and sustainable results.
Senior Pricing Analyst (Motor) Machine Learning/Actuarial Pricing Hybrid | Permanent 1-2 days p/wk in London office This super cool insurtech is hiring for a Senior Pricing Analyst to strengthen the team. Can you combine machine learning and statistical modelling with a practical understanding of actuarial pricing and claims to shape product and portfolio performance? You'll be hands-on with large datasets, building and improving pricing models, and you'll partner closely with Underwriting, Product, Risk, Ops and Technology teams to turn analytics into real commercial decisions. What you'll be doing Build, validate and improve pricing models for motor and P&C, using ML + statistical approaches Analyse claims, loss ratios and risk drivers to support pricing strategy and optimisation Translate complex analysis into clear recommendations for senior stakeholders Support new product development with pricing input and performance monitoring Keep on top of market/technical trends and apply them to improve pricing precision What we're looking for 2-3 years + experience in GI pricing (motor or P&C) and experience building pricing models Strong Python + SQL (R also useful) for analysis, modelling, and repeatable data workflows Good grounding in actuarial principles (rating, loss cost, segmentation, validation) Experience with claims analysis and linking claims/risk insights back to pricing actions Comfortable working cross-functionally in a fast-moving environment Able to explain technical concepts clearly to non-technical audiences Nice to have Pricing tool experience (eg, Radar/Emblem/Earnix ) Telematics/behavioural data exposure Cloud-based analytics If you've built pricing models in GI and enjoy blending actuarial and ML approaches, message me for a confidential chat or send your CV for immediate consideration (see below) GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found on our website
May 07, 2026
Full time
Senior Pricing Analyst (Motor) Machine Learning/Actuarial Pricing Hybrid | Permanent 1-2 days p/wk in London office This super cool insurtech is hiring for a Senior Pricing Analyst to strengthen the team. Can you combine machine learning and statistical modelling with a practical understanding of actuarial pricing and claims to shape product and portfolio performance? You'll be hands-on with large datasets, building and improving pricing models, and you'll partner closely with Underwriting, Product, Risk, Ops and Technology teams to turn analytics into real commercial decisions. What you'll be doing Build, validate and improve pricing models for motor and P&C, using ML + statistical approaches Analyse claims, loss ratios and risk drivers to support pricing strategy and optimisation Translate complex analysis into clear recommendations for senior stakeholders Support new product development with pricing input and performance monitoring Keep on top of market/technical trends and apply them to improve pricing precision What we're looking for 2-3 years + experience in GI pricing (motor or P&C) and experience building pricing models Strong Python + SQL (R also useful) for analysis, modelling, and repeatable data workflows Good grounding in actuarial principles (rating, loss cost, segmentation, validation) Experience with claims analysis and linking claims/risk insights back to pricing actions Comfortable working cross-functionally in a fast-moving environment Able to explain technical concepts clearly to non-technical audiences Nice to have Pricing tool experience (eg, Radar/Emblem/Earnix ) Telematics/behavioural data exposure Cloud-based analytics If you've built pricing models in GI and enjoy blending actuarial and ML approaches, message me for a confidential chat or send your CV for immediate consideration (see below) GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found on our website
Project Coordinator (ERP Software Delivery) £35,000 - £45,000 Hybrid - Fleet (3 days per week initially, then 2 days per week) An established ERP reseller is looking for a Project Coordinator to support the delivery of business software implementation projects across SME and mid-market customers. Working closely with Project Managers, Consultants, Developers, and customers, you'll help ensure projects run smoothly from kick-off through go-live. This is a great opportunity for someone already coordinating software delivery projects who wants to build a long-term career in ERP implementation and project management . The Role You will support multiple concurrent software implementation projects by helping coordinate timelines, documentation, communication, and delivery activity. Typical responsibilities include: Supporting ERP implementation projects from planning through go-live Maintaining project plans, milestones, and documentation Coordinating consultants and development teams Organising customer meetings and tracking actions Monitoring risks, dependencies, and progress updates Supporting testing and go-live preparation activity What They're Looking For A Project Coordinator or PMO Analyst with experience of any software or IT projects The Opportunity You'll be working alongside an experienced delivery team including Project Managers, Consultants, Developers, and technical specialists in a collaborative environment with clear progression into ERP Project Management . Hybrid working: First 3 months: 3 days per week in the Fleet office After onboarding: 2 days per week in office A strong opportunity to step into ERP delivery with a supportive and growing software business.
May 07, 2026
Full time
Project Coordinator (ERP Software Delivery) £35,000 - £45,000 Hybrid - Fleet (3 days per week initially, then 2 days per week) An established ERP reseller is looking for a Project Coordinator to support the delivery of business software implementation projects across SME and mid-market customers. Working closely with Project Managers, Consultants, Developers, and customers, you'll help ensure projects run smoothly from kick-off through go-live. This is a great opportunity for someone already coordinating software delivery projects who wants to build a long-term career in ERP implementation and project management . The Role You will support multiple concurrent software implementation projects by helping coordinate timelines, documentation, communication, and delivery activity. Typical responsibilities include: Supporting ERP implementation projects from planning through go-live Maintaining project plans, milestones, and documentation Coordinating consultants and development teams Organising customer meetings and tracking actions Monitoring risks, dependencies, and progress updates Supporting testing and go-live preparation activity What They're Looking For A Project Coordinator or PMO Analyst with experience of any software or IT projects The Opportunity You'll be working alongside an experienced delivery team including Project Managers, Consultants, Developers, and technical specialists in a collaborative environment with clear progression into ERP Project Management . Hybrid working: First 3 months: 3 days per week in the Fleet office After onboarding: 2 days per week in office A strong opportunity to step into ERP delivery with a supportive and growing software business.
Telecom Acquisitions Ltd Who are we Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited, and Eze Talk Residential Limited. We specialise in the home-mover market, supplying broadband, energy, water, and Sky products. With a current customer base of c.61k and a strategy to exceed 100k customers in the next 1-2 years, we are a fast-growing, acquisition-driven organisation operating in a highly dynamic sector. Overview We are seeking a senior, strategically minded finance leader to head up Financial Planning & Analysis across the Telecom Acquisitions Group. This role provides critical insight and leadership that underpins strategic decision-making, commercial performance, long-term planning, and acquisition-related activity. As a key business partner to the CFO and the senior leadership team, the Head of FP&A will shape the financial narrative of the business, challenge assumptions, and help steer the organisation through an exciting phase of growth and transformation. This is a high-impact position suited to a commercially astute finance professional who combines exceptional analytical capability with strong leadership presence, business partnering skill, and the ability to operate confidently in a fast-paced, KPI-driven environment. Key Responsibilities 1. Strategic Leadership & Executive Business Partnering Act as a senior strategic adviser to the CFO, CEO, and Senior Leadership Team, providing forward-looking insight to drive profitable growth. Lead the group's financial planning cycles, including annual budgets, rolling forecasts, long-term planning, and scenario modelling. Provide high-quality commentary and recommendations that shape strategic decisions across pricing, investment, acquisitions, operational efficiency, and resourcing. Present financial insights to senior stakeholders in a clear, compelling and commercially relevant way. 2. Group Performance & Commercial Insight Own the monthly performance reporting process, providing deep analysis across P&L, balance sheet, KPIs, customer metrics, and operational drivers. Analyse trends, risks, and opportunities to influence decision-making at senior management level. Lead profitability analysis across revenue lines, customer segments, products, and operational activities. Support commercial leaders with pricing, business case development, and investment appraisal. 3. FP&A Systems, Data & Process Leadership Champion data quality, KPI accuracy, reporting automation, and enhanced management information across the group. Improve forecasting models, reporting tools, and analytical capability. Lead the development and deployment of BI dashboards (Power BI, Tableau, or similar) to improve visibility and decision support. Strengthen financial modelling standards and ensure consistency across the FP&A function. 4. M&A, Strategic Projects & Growth Support Support the CFO in evaluating acquisition opportunities, including financial modelling, assumptions testing, and scenario analysis. Lead post-acquisition performance tracking, helping to ensure synergies, customer metrics, and financial targets are met. Provide ad-hoc strategic analysis to support operational improvements, organisational scale, and long-term planning. Work with cross-functional teams to translate financial insight into clear operational actions 5. Leadership & Team Development Lead and mentor FP&A analysts and support their career development, capability building, and technical proficiency. Drive a culture of curiosity, challenge, accountability, and continuous improvement. Collaborate closely with Financial Control, Commercial, Operations, and Customer teams to ensure FP&A is a trusted, value-adding partner across the business. Core Competencies & Skills Analytical & Technical Expertise Exceptional financial modelling, forecasting, and data interpretation skills. Advanced Excel proficiency; experience with BI tools (Power BI, Tableau, or equivalent). Strong understanding of performance analysis, scenario planning, budgeting, and KPIs. Professionally qualified (ACCA, CIMA, ACA) or equivalent significant experience. Senior Business Partnering Strong track record influencing senior stakeholders and leadership teams. Ability to simplify complex data into clear strategic insight and recommendations. Confident, articulate communicator able to challenge constructively and drive action. Personal Attributes Commercially inquisitive, proactive and forward-thinking. Able to maintain a strategic view while being comfortable with hands-on analysis. Thrives in a fast-moving, high-growth, data-led business. Strong interpersonal style, confident collaborating across all business areas. Resilient, adaptable, and brings energy and a positive mindset to the team. Cultural Fit The ideal candidate will thrive in a high-growth, performance-driven environment that values pace, accountability, and continuous improvement. You will fit naturally into a close-knit, supportive finance team that embraces a "work hard, play hard" ethos Remuneration Package Salary: £50k-£60k (adjustable for seniority if needed) Bonus Pension: Salary sacrifice (3% employer / 5% employee) Hybrid Working: 4 days in office + 1 day from home Holiday: 25 days + bank holidays + birthday off Death in Service: Included Location: 8 Piries Place, Horsham, West Sussex, RH12 1EH
May 07, 2026
Full time
Telecom Acquisitions Ltd Who are we Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited, and Eze Talk Residential Limited. We specialise in the home-mover market, supplying broadband, energy, water, and Sky products. With a current customer base of c.61k and a strategy to exceed 100k customers in the next 1-2 years, we are a fast-growing, acquisition-driven organisation operating in a highly dynamic sector. Overview We are seeking a senior, strategically minded finance leader to head up Financial Planning & Analysis across the Telecom Acquisitions Group. This role provides critical insight and leadership that underpins strategic decision-making, commercial performance, long-term planning, and acquisition-related activity. As a key business partner to the CFO and the senior leadership team, the Head of FP&A will shape the financial narrative of the business, challenge assumptions, and help steer the organisation through an exciting phase of growth and transformation. This is a high-impact position suited to a commercially astute finance professional who combines exceptional analytical capability with strong leadership presence, business partnering skill, and the ability to operate confidently in a fast-paced, KPI-driven environment. Key Responsibilities 1. Strategic Leadership & Executive Business Partnering Act as a senior strategic adviser to the CFO, CEO, and Senior Leadership Team, providing forward-looking insight to drive profitable growth. Lead the group's financial planning cycles, including annual budgets, rolling forecasts, long-term planning, and scenario modelling. Provide high-quality commentary and recommendations that shape strategic decisions across pricing, investment, acquisitions, operational efficiency, and resourcing. Present financial insights to senior stakeholders in a clear, compelling and commercially relevant way. 2. Group Performance & Commercial Insight Own the monthly performance reporting process, providing deep analysis across P&L, balance sheet, KPIs, customer metrics, and operational drivers. Analyse trends, risks, and opportunities to influence decision-making at senior management level. Lead profitability analysis across revenue lines, customer segments, products, and operational activities. Support commercial leaders with pricing, business case development, and investment appraisal. 3. FP&A Systems, Data & Process Leadership Champion data quality, KPI accuracy, reporting automation, and enhanced management information across the group. Improve forecasting models, reporting tools, and analytical capability. Lead the development and deployment of BI dashboards (Power BI, Tableau, or similar) to improve visibility and decision support. Strengthen financial modelling standards and ensure consistency across the FP&A function. 4. M&A, Strategic Projects & Growth Support Support the CFO in evaluating acquisition opportunities, including financial modelling, assumptions testing, and scenario analysis. Lead post-acquisition performance tracking, helping to ensure synergies, customer metrics, and financial targets are met. Provide ad-hoc strategic analysis to support operational improvements, organisational scale, and long-term planning. Work with cross-functional teams to translate financial insight into clear operational actions 5. Leadership & Team Development Lead and mentor FP&A analysts and support their career development, capability building, and technical proficiency. Drive a culture of curiosity, challenge, accountability, and continuous improvement. Collaborate closely with Financial Control, Commercial, Operations, and Customer teams to ensure FP&A is a trusted, value-adding partner across the business. Core Competencies & Skills Analytical & Technical Expertise Exceptional financial modelling, forecasting, and data interpretation skills. Advanced Excel proficiency; experience with BI tools (Power BI, Tableau, or equivalent). Strong understanding of performance analysis, scenario planning, budgeting, and KPIs. Professionally qualified (ACCA, CIMA, ACA) or equivalent significant experience. Senior Business Partnering Strong track record influencing senior stakeholders and leadership teams. Ability to simplify complex data into clear strategic insight and recommendations. Confident, articulate communicator able to challenge constructively and drive action. Personal Attributes Commercially inquisitive, proactive and forward-thinking. Able to maintain a strategic view while being comfortable with hands-on analysis. Thrives in a fast-moving, high-growth, data-led business. Strong interpersonal style, confident collaborating across all business areas. Resilient, adaptable, and brings energy and a positive mindset to the team. Cultural Fit The ideal candidate will thrive in a high-growth, performance-driven environment that values pace, accountability, and continuous improvement. You will fit naturally into a close-knit, supportive finance team that embraces a "work hard, play hard" ethos Remuneration Package Salary: £50k-£60k (adjustable for seniority if needed) Bonus Pension: Salary sacrifice (3% employer / 5% employee) Hybrid Working: 4 days in office + 1 day from home Holiday: 25 days + bank holidays + birthday off Death in Service: Included Location: 8 Piries Place, Horsham, West Sussex, RH12 1EH
We are looking for an experienced Data Analyst to join our manufacturing client s Commercial Team and play a critical role in driving data-informed decision-making. This role requires strong analytical and statistical skills, advanced proficiency in data tools, and the ability to translate complex data into clear, impactful business recommendations. Initially this will be a 12-month fixed term contract. The Data Analyst role: Act as the primary point of contact for all data-related matters, ensuring accuracy, consistency, and accessibility across the organisation. Prepare data-driven sales and product forecasts, including OTE projections, to support strategic planning, resource allocation, and performance. Track and analyse KPIs, delivering actionable insights to drive continuous improvement and operational efficiency. Develop and maintain business intelligence dashboards and reports, streamlining existing processes and introducing new efficiencies. Support pricing requests with robust pricing and product costing analysis to ensure competitiveness and profitability. Leverage AI-driven tools and advanced analytics to inform strategic decisions and help uncover growth opportunities. Collaborate with global and cross-functional teams to deliver high-impact insights that drive commercial and operational success. Skills we re looking for in a Data Analyst: Advanced Excel capability using complex formulas, data modelling, mapping, v-lookup, pivot tables, IF statements. Proven ability to communicate complex data findings to non-technical stakeholders through reports, visualisations, and presentations. Experience with Power BI, Tableau or similar, for reporting and dashboard development. Knowledge of statistical techniques and forecasting models to support predictive analysis and business planning. Experience in a data analytics, commercial analyst, or business intelligence role. This business is offering hybrid working, and a friendly, team-orientated culture. Great benefits offered including 25 days holiday (option to purchase up to 5 days annual leave), a generous bonus and pension scheme, Westfield Health Plan, employee assistance programme, life assurance, cycle to work scheme, recruitment referral scheme, and Christmas shutdown.
May 07, 2026
Contractor
We are looking for an experienced Data Analyst to join our manufacturing client s Commercial Team and play a critical role in driving data-informed decision-making. This role requires strong analytical and statistical skills, advanced proficiency in data tools, and the ability to translate complex data into clear, impactful business recommendations. Initially this will be a 12-month fixed term contract. The Data Analyst role: Act as the primary point of contact for all data-related matters, ensuring accuracy, consistency, and accessibility across the organisation. Prepare data-driven sales and product forecasts, including OTE projections, to support strategic planning, resource allocation, and performance. Track and analyse KPIs, delivering actionable insights to drive continuous improvement and operational efficiency. Develop and maintain business intelligence dashboards and reports, streamlining existing processes and introducing new efficiencies. Support pricing requests with robust pricing and product costing analysis to ensure competitiveness and profitability. Leverage AI-driven tools and advanced analytics to inform strategic decisions and help uncover growth opportunities. Collaborate with global and cross-functional teams to deliver high-impact insights that drive commercial and operational success. Skills we re looking for in a Data Analyst: Advanced Excel capability using complex formulas, data modelling, mapping, v-lookup, pivot tables, IF statements. Proven ability to communicate complex data findings to non-technical stakeholders through reports, visualisations, and presentations. Experience with Power BI, Tableau or similar, for reporting and dashboard development. Knowledge of statistical techniques and forecasting models to support predictive analysis and business planning. Experience in a data analytics, commercial analyst, or business intelligence role. This business is offering hybrid working, and a friendly, team-orientated culture. Great benefits offered including 25 days holiday (option to purchase up to 5 days annual leave), a generous bonus and pension scheme, Westfield Health Plan, employee assistance programme, life assurance, cycle to work scheme, recruitment referral scheme, and Christmas shutdown.
Test Lead (QAT Senior Analyst) - Police Staff- Band M - Tech - Counter Terrorism Policing HQ As a Test Lead QAT Senior Analyst, you will be involved in providing Quality Assurance support and expertise to Counter Terrorism Policing (CTP), designing and creating bespoke software and integrating external solutions to assist in operations and strategic work. You'll join a new team of Testers and Software engineers, working flexibly from home and with an office available in London and Birmingham. This role requires a flexible working approach and be self motivated to help ensure that the various environments are well architected and documented. The role requires DV STRAP clearance. Key Tasks The post holder will be required to do the following: Work alongside solution suppliers (both third party and in house) to develop Detailed Test Plans (both functional and non functional) and ensuring their implementation Produce required test artefacts (incl. Test Plans, Test Cases, Test Scripts, and Reports) Working with SMEs, Business Analysts and other stakeholders to elicit detailed test requirements and acceptance criteria Logging and tracking defects Creating and executing test cases and manual (procedural) test scripts Creating and executing test automation scripts (where appropriate) Performing exploratory testing Performing data migration testing - utilising ETL tools (where appropriate) Performing regression testing (manual and automated) Support User Acceptance / Business Validation testing (where appropriate) Design and execute test cases using standard testing techniques Highly motivated and determined to contribute to the mission. Engages in continuous learning to become a subject matter expert, particularly in technologies. Identifies and gathers relevant sources and types of information. Applies an analytical and logical mind set to interpret large volumes of information, particularly quantitative. Considers alternative (including innovative and creative) approaches to solving problems. Considers options and makes clear, timely, justifiable decisions independently. Works co operatively with others, developing positive working relationships with customers, colleagues and stakeholders (including senior colleagues). Organises tasks effectively and in line with the organisation's objectives and priorities, prioritising and managing time well. Takes initiative and ownership for resolving problems, has a strong work ethic and manages the demands of the role effectively. Communicates effectively, using plain language and simplifying technical information appropriately to the audience. Excellent written communication skills with particular emphasis on strong scientific report writing skills and documenting code. Ability to prioritise, execute tasks and achieve results against competing project demands Knowledge of one or more of the below: Test Driven Development (TDD) Cryptography and cryptanalysis Secure by Design Coding. Holds ISEB/ISTQB certification (e.g. Advanced Test Analyst or Agile Tester) Experience with functional test automation frameworks Experience with load / performance testing Familiarity of Agile development and collaboration tools (e.g., Confluence) Experience of accessibility testing tools (e.g. Axe, Google Lighthouse) Experience of API testing and tools (e.g. Postman) Experience of software vulnerability detection tools (e.g. OWASP ZAP) Experience of managing third party suppliers Experience of data migration testing
May 07, 2026
Full time
Test Lead (QAT Senior Analyst) - Police Staff- Band M - Tech - Counter Terrorism Policing HQ As a Test Lead QAT Senior Analyst, you will be involved in providing Quality Assurance support and expertise to Counter Terrorism Policing (CTP), designing and creating bespoke software and integrating external solutions to assist in operations and strategic work. You'll join a new team of Testers and Software engineers, working flexibly from home and with an office available in London and Birmingham. This role requires a flexible working approach and be self motivated to help ensure that the various environments are well architected and documented. The role requires DV STRAP clearance. Key Tasks The post holder will be required to do the following: Work alongside solution suppliers (both third party and in house) to develop Detailed Test Plans (both functional and non functional) and ensuring their implementation Produce required test artefacts (incl. Test Plans, Test Cases, Test Scripts, and Reports) Working with SMEs, Business Analysts and other stakeholders to elicit detailed test requirements and acceptance criteria Logging and tracking defects Creating and executing test cases and manual (procedural) test scripts Creating and executing test automation scripts (where appropriate) Performing exploratory testing Performing data migration testing - utilising ETL tools (where appropriate) Performing regression testing (manual and automated) Support User Acceptance / Business Validation testing (where appropriate) Design and execute test cases using standard testing techniques Highly motivated and determined to contribute to the mission. Engages in continuous learning to become a subject matter expert, particularly in technologies. Identifies and gathers relevant sources and types of information. Applies an analytical and logical mind set to interpret large volumes of information, particularly quantitative. Considers alternative (including innovative and creative) approaches to solving problems. Considers options and makes clear, timely, justifiable decisions independently. Works co operatively with others, developing positive working relationships with customers, colleagues and stakeholders (including senior colleagues). Organises tasks effectively and in line with the organisation's objectives and priorities, prioritising and managing time well. Takes initiative and ownership for resolving problems, has a strong work ethic and manages the demands of the role effectively. Communicates effectively, using plain language and simplifying technical information appropriately to the audience. Excellent written communication skills with particular emphasis on strong scientific report writing skills and documenting code. Ability to prioritise, execute tasks and achieve results against competing project demands Knowledge of one or more of the below: Test Driven Development (TDD) Cryptography and cryptanalysis Secure by Design Coding. Holds ISEB/ISTQB certification (e.g. Advanced Test Analyst or Agile Tester) Experience with functional test automation frameworks Experience with load / performance testing Familiarity of Agile development and collaboration tools (e.g., Confluence) Experience of accessibility testing tools (e.g. Axe, Google Lighthouse) Experience of API testing and tools (e.g. Postman) Experience of software vulnerability detection tools (e.g. OWASP ZAP) Experience of managing third party suppliers Experience of data migration testing
An exciting opportunity for a contract Data Systems Analyst extract & transform data from scratch. This role involves developing ETL processes, creating dashboards, and enabling data-driven decision-making across the organisation Contract Data Systems Analyst Key Responsibilities Data Systems Analyst Extract and process data using Power Query and develop ETL pipelines. Create interactive dashboards and reports for stakeholders. Ensure data quality, security, and compliance. Provide training, support, and documentation for end-users. What the Data Systems Analyst will bring: Proficiency in Power Query and dashboard creation tools (e.g., Power BI). Strong communication skills to collaborate with technical and non-technical teams. Commitment to delivering high-quality solutions and continuous improvement. Essential skills: Seasoned contractor with extensive ETL Experience of Power Query Please note: this role is 5 days a week onsite in Dudley & need to start ASAP Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 07, 2026
Contractor
An exciting opportunity for a contract Data Systems Analyst extract & transform data from scratch. This role involves developing ETL processes, creating dashboards, and enabling data-driven decision-making across the organisation Contract Data Systems Analyst Key Responsibilities Data Systems Analyst Extract and process data using Power Query and develop ETL pipelines. Create interactive dashboards and reports for stakeholders. Ensure data quality, security, and compliance. Provide training, support, and documentation for end-users. What the Data Systems Analyst will bring: Proficiency in Power Query and dashboard creation tools (e.g., Power BI). Strong communication skills to collaborate with technical and non-technical teams. Commitment to delivering high-quality solutions and continuous improvement. Essential skills: Seasoned contractor with extensive ETL Experience of Power Query Please note: this role is 5 days a week onsite in Dudley & need to start ASAP Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Billing Analyst Job Summary We are seeking a detail-oriented Telecoms / IT Billing Specialist / Administrator to join our team. You will be responsible for managing the end-to-end billing process-importing data, resolving rejected records, entering new records, and ensuring invoices are accurate and delivered on time. This role requires strong analytical, communication, and problem-solving skills, alongside experience with billing systems and telecoms technologies. You will also play a key role in supporting customers by resolving billing queries effectively. Key Responsibilities Billing Operations: Manage the full billing cycle, including invoice generation, validation, and distribution. Query Resolution: Address customer billing inquiries via phone, email, and other channels, ensuring prompt and accurate resolution. Data Management: Enter and maintain accurate billing records within the aBILLity Billing Platform. Skills & Qualifications Excel Proficiency: Advanced Excel knowledge, including Pivot Tables and VLOOKUPs. Technical Skills: Proficiency in billing software/systems; understanding of telecoms infrastructure and services. Analytical Skills: Ability to analyse data, identify discrepancies, and resolve billing issues. Communication: Excellent verbal and written communication skills for liaising with customers and colleagues. Problem-Solving: Strong ability to investigate and resolve complex billing queries. Administrative Skills: Proven experience in administrative tasks related to billing and data management. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 07, 2026
Full time
Billing Analyst Job Summary We are seeking a detail-oriented Telecoms / IT Billing Specialist / Administrator to join our team. You will be responsible for managing the end-to-end billing process-importing data, resolving rejected records, entering new records, and ensuring invoices are accurate and delivered on time. This role requires strong analytical, communication, and problem-solving skills, alongside experience with billing systems and telecoms technologies. You will also play a key role in supporting customers by resolving billing queries effectively. Key Responsibilities Billing Operations: Manage the full billing cycle, including invoice generation, validation, and distribution. Query Resolution: Address customer billing inquiries via phone, email, and other channels, ensuring prompt and accurate resolution. Data Management: Enter and maintain accurate billing records within the aBILLity Billing Platform. Skills & Qualifications Excel Proficiency: Advanced Excel knowledge, including Pivot Tables and VLOOKUPs. Technical Skills: Proficiency in billing software/systems; understanding of telecoms infrastructure and services. Analytical Skills: Ability to analyse data, identify discrepancies, and resolve billing issues. Communication: Excellent verbal and written communication skills for liaising with customers and colleagues. Problem-Solving: Strong ability to investigate and resolve complex billing queries. Administrative Skills: Proven experience in administrative tasks related to billing and data management. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
May 07, 2026
Full time
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
