Job Description
Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Birmingham. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
Hayley Group is the largest independent distributor of engineering products and consumables (bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
Working hours: 40 hours per week, Monday Friday (08 00)
About the role:
In this role, you ll be the first point of contact for incoming customer enquiries, handling requests by phone and email with a helpful and professional approach. You ll use our internal systems to accurately identify, source and price the products customers need, and you ll record enquiries, orders, invoices and other key documentation to keep everything running smoothly.
You ll also play an important part in working with our suppliers and internal teams. This includes sourcing pricing and delivery information, raising and processing purchase orders, and liaising with colleagues across different departments to ensure every customer receives a seamless service. If you enjoy a varied role where organisation, accuracy and great communication really shine, this could be the perfect fit.
We re looking for someone confident and proactive and who isn t afraid to get stuck into a range of tasks. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also.
What we're looking for in our Internal Sales person:
- Valid UK driving licence and have a good local geographical knowledge.
- Experience of dealing with MRO products or working in an engineering/sales environment.
- Knowledge of Industrial Lubricants, Fluid Power, Bearings and Power Transmission would be advantageous.
- Customer- focused, driven to provide consistently high levels of service.
- Good level of communication and numerical skills.
- Proficient in basic computer applications, including Microsoft Office.
- Willing and able to learn about and support new products.
- Excellent time management and organisational skills and have the ability to work to deadlines and targets.
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- In-house training provided through Hayley Inspire
- Company pension (if eligible)
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities available
The recruitment process:
Adverts will close on Wednesday 31st January 2026, however we may close the advert early depending on the level of applications we receive so be quick!
Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor.
Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally
We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed).
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Internal Sales person - we'd like to hear from you!
