Umbrella Engagement. 2 days on site per week - 6 month engagement - ideally have worked within a regulated environment. High Day Rate Strong Disaster Recovery Background - Holding some form of Disaster Recovery accreditation. Must have outstanding communication and stakeholder skills. Responsibility for reviewing, modernising and embedding resiliency within technology estate and transforming current click apply for full job details
May 07, 2026
Contractor
Umbrella Engagement. 2 days on site per week - 6 month engagement - ideally have worked within a regulated environment. High Day Rate Strong Disaster Recovery Background - Holding some form of Disaster Recovery accreditation. Must have outstanding communication and stakeholder skills. Responsibility for reviewing, modernising and embedding resiliency within technology estate and transforming current click apply for full job details
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 07, 2026
Full time
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A leading lettings agency is seeking a Compliance Specialist based in Swansea. In this full-time role, you will ensure all properties remain compliant, handle certification orders, and monitor contractor works. Essential skills include strong organizational abilities, excellent communication, and a proactive approach. The position involves collaboration with Asset Managers, filing documents, and conducting audits. Additionally, a NEBOSH qualification will be funded. Various employee benefits, such as paid time off for birthdays and professional training, are included.
May 07, 2026
Full time
A leading lettings agency is seeking a Compliance Specialist based in Swansea. In this full-time role, you will ensure all properties remain compliant, handle certification orders, and monitor contractor works. Essential skills include strong organizational abilities, excellent communication, and a proactive approach. The position involves collaboration with Asset Managers, filing documents, and conducting audits. Additionally, a NEBOSH qualification will be funded. Various employee benefits, such as paid time off for birthdays and professional training, are included.
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
May 07, 2026
Full time
An established Regional Building Services Installation and Maintenance service provider Job Details Air Conditioning / Refrigeration Engineer to carry out fault finding and PPM of all Refrigeration, Chiller, Air conditioning and ventilation equipment associated with the buildings within a Government Defence establishment contract in the Hereford area predominantly (occasional travel to Brecon). To undertake the day to day operation, planned maintenance, fault finding and repair of the complete spectrum of services found in a building associated with Ventilation and Air Conditioning, including split and multi split systems, refrigerated systems and cold room repairs. To ensure that planned preventative maintenance and associated work reactive works are implemented efficiently to specified requirements. To clearly identify and record concise details when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information. HEALTH & SAFETY : To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to Report any deficiency in Health and Safety systems or documentation to own Line Manager or Manager of area concerned. Actively report all incidents and near misses in accordance with policies and procedures. Essential City and Guilds Level 3 in Ventilation and Air Conditioning City and Guilds F-Gas Certificate desirable Basic competence in Electrical and Controls systems associated with Mechanical Services. Able to diagnose faults and put forward and complete appropriate rectification measures Able to establish necessary parts/plant/materials necessary for completion of tasks Take part in out of hours duty roster/on call Pass SC and basic security checks Hold a valid UK driving licence Desirable Experience of working in a Commercial or Military environment If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Vital Human Resources is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. Salary: £40 - £42K Basic Hours: Standard 40 hrs per week Benefits: Pension, Fully Expensed Vehicle, Fuel Card, Overtime & On Call allowance
Senior Facilities & Workplace Lead Coordinator An excellent opportunity for a facilities management professional to lead workplace services, ensuring compliance, health & safety, and efficient site operations within a multi-building environment. If youve also worked in the following roles, wed also like to hear from you: Facilities Manager, Facilities Lead, Facilities Manager, Workplace Manager, Sit click apply for full job details
May 07, 2026
Full time
Senior Facilities & Workplace Lead Coordinator An excellent opportunity for a facilities management professional to lead workplace services, ensuring compliance, health & safety, and efficient site operations within a multi-building environment. If youve also worked in the following roles, wed also like to hear from you: Facilities Manager, Facilities Lead, Facilities Manager, Workplace Manager, Sit click apply for full job details
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Birmingham. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values
May 07, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Birmingham. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Newcastle. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 07, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Newcastle. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
We are delighted to be working in partnership with our client a leading global organisation with offices across EMEA and HQ in USA. Our client is looking for an ambitious, forward-thinking Finance Manager to join the European Team. The role is based on our client's site and is supporting the Financial Controller to ensure compliance in all financial systems and help drive financial reporting and control across multiple UK legal entities. with oversight of entities in Europe. Responsibilities Month end corporate reporting within strict deadlines for UK entities Accounts payable, banking, receivables GL accounting daily tasks Support month end closing of ledgers of entities not supported by EMEA SSC Support statutory accounts preparation in accordance with accounting standards Preparation of monthly business forecasts and providing variance analysis actual v budget v forecast VAT return preparation and submission to HMRC Development and continuous improvement of internal financial controls Oversee and monitor compliance across IRFS and UK/US Gaap Point of contact for technical accounting matters with up-to-date knowledge of new accounting standards (US GAAP) Support the Financial Controller with ad hoc reporting and projects Consult with EMEA Regional finance teams, Global Finance, Tax, Treasury and External Auditors The desire to drive change and make improvements across the estates processes, procedures, and systems Qualifications Ideally a Qualified/Finalist Accountant (ACA/ACCA/CIMA) with industry experience as a Financial Accountant/FINANCE MANAGER Required Skills Strong accounting knowledge including statutory and consolidated reporting (US GAAP an advantage) A keen eye for detail coupled with strong analytical skills A confident communicator able to liaise at all levels Excel skills and experience of an ERP System Strong technical accounting skills on entity and divisional level IFRS or US-GAAP Equal Opportunity Statement Our client is committed to diversity and inclusivity.
May 07, 2026
Full time
We are delighted to be working in partnership with our client a leading global organisation with offices across EMEA and HQ in USA. Our client is looking for an ambitious, forward-thinking Finance Manager to join the European Team. The role is based on our client's site and is supporting the Financial Controller to ensure compliance in all financial systems and help drive financial reporting and control across multiple UK legal entities. with oversight of entities in Europe. Responsibilities Month end corporate reporting within strict deadlines for UK entities Accounts payable, banking, receivables GL accounting daily tasks Support month end closing of ledgers of entities not supported by EMEA SSC Support statutory accounts preparation in accordance with accounting standards Preparation of monthly business forecasts and providing variance analysis actual v budget v forecast VAT return preparation and submission to HMRC Development and continuous improvement of internal financial controls Oversee and monitor compliance across IRFS and UK/US Gaap Point of contact for technical accounting matters with up-to-date knowledge of new accounting standards (US GAAP) Support the Financial Controller with ad hoc reporting and projects Consult with EMEA Regional finance teams, Global Finance, Tax, Treasury and External Auditors The desire to drive change and make improvements across the estates processes, procedures, and systems Qualifications Ideally a Qualified/Finalist Accountant (ACA/ACCA/CIMA) with industry experience as a Financial Accountant/FINANCE MANAGER Required Skills Strong accounting knowledge including statutory and consolidated reporting (US GAAP an advantage) A keen eye for detail coupled with strong analytical skills A confident communicator able to liaise at all levels Excel skills and experience of an ERP System Strong technical accounting skills on entity and divisional level IFRS or US-GAAP Equal Opportunity Statement Our client is committed to diversity and inclusivity.
BDS are recruiting for a Housing Estate Administrator covering a scheme based in Wigan. Your role will be crucial in facilitating smooth estate operations through efficient administrative services, accurate data management, conducting regular estate inspections, and raising necessary repairs to maintain high standards across both sites. Duties include but are not limited too; Support the Estate Manager in managing any complaints made by residents, ensuring procedures are followed and residents are kept updated at all times. Support the Estate Manager in managing any incidents. To promptly report welfare concerns to the Estate Manager. Support the Estate Manager in planning and delivering a programme of resident events. This is a part time position 15 hours position (Monday, Wednesday, Friday) Temp ongoing initially 14.45 PAYE or 18.07 Umbrella Please note: this role requires a full Enhanced DBS Certificate dated in the previous 12 months or on the updates service. Apply now for immediate consideration!
May 07, 2026
Full time
BDS are recruiting for a Housing Estate Administrator covering a scheme based in Wigan. Your role will be crucial in facilitating smooth estate operations through efficient administrative services, accurate data management, conducting regular estate inspections, and raising necessary repairs to maintain high standards across both sites. Duties include but are not limited too; Support the Estate Manager in managing any complaints made by residents, ensuring procedures are followed and residents are kept updated at all times. Support the Estate Manager in managing any incidents. To promptly report welfare concerns to the Estate Manager. Support the Estate Manager in planning and delivering a programme of resident events. This is a part time position 15 hours position (Monday, Wednesday, Friday) Temp ongoing initially 14.45 PAYE or 18.07 Umbrella Please note: this role requires a full Enhanced DBS Certificate dated in the previous 12 months or on the updates service. Apply now for immediate consideration!
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
May 07, 2026
Contractor
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Newcastle. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values
May 07, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Newcastle. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Birmingham. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 07, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Birmingham. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
Catch 22 are working with an education trust based in Pontefract who are urgently seeking a Facilities Compliance Manager to join them on a temporary basis. This key role will provide both support across multiple school sites, with responsibility for health & safety compliance, statutory maintenance, and facilities operations. You will ensure all properties remain fully compliant with relevant legislation, manage audits and inspections, oversee external contractors, and act as one of the organisation's Health & Safety Competent Persons. Role details: Demonstrable experience in estates or facilities management across multiple sites Strong knowledge of statutory compliance and H&S legislation NEBOSH General Certificate or IOSH Managing Safely (preferred) Experience within the education sector desirable Excellent communication and stakeholder management skills Salary TBC - experience dependent Temporary ongoing position (Expected until end of August) Must be able to start immediately Enhanced DBS preferred Mon-Fri, 37-hour contract Office base available off school site This is a fantastic opportunity to make an immediate impact in a forward-thinking education trust. To show your interest, please apply now or contact Laura at (url removed)
May 07, 2026
Seasonal
Catch 22 are working with an education trust based in Pontefract who are urgently seeking a Facilities Compliance Manager to join them on a temporary basis. This key role will provide both support across multiple school sites, with responsibility for health & safety compliance, statutory maintenance, and facilities operations. You will ensure all properties remain fully compliant with relevant legislation, manage audits and inspections, oversee external contractors, and act as one of the organisation's Health & Safety Competent Persons. Role details: Demonstrable experience in estates or facilities management across multiple sites Strong knowledge of statutory compliance and H&S legislation NEBOSH General Certificate or IOSH Managing Safely (preferred) Experience within the education sector desirable Excellent communication and stakeholder management skills Salary TBC - experience dependent Temporary ongoing position (Expected until end of August) Must be able to start immediately Enhanced DBS preferred Mon-Fri, 37-hour contract Office base available off school site This is a fantastic opportunity to make an immediate impact in a forward-thinking education trust. To show your interest, please apply now or contact Laura at (url removed)
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in London . The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Monitor FM works onsite and liaise with service providers/sub-contractors. Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Be responsible for all the health and safety compliance onsite. Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained. To compile and maintain all required management information/records relating to company, health and safety and other related records. To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs. Proactively manage risk and deal with insurance issues on site Liaise with the building manager and the procurement department to ensure compilation of external contracts. Full JD can be provided upon application. Person Specification/Requirements Educated to degree level or equivalent. Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
May 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in London . The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Monitor FM works onsite and liaise with service providers/sub-contractors. Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Be responsible for all the health and safety compliance onsite. Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained. To compile and maintain all required management information/records relating to company, health and safety and other related records. To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs. Proactively manage risk and deal with insurance issues on site Liaise with the building manager and the procurement department to ensure compilation of external contracts. Full JD can be provided upon application. Person Specification/Requirements Educated to degree level or equivalent. Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
May 07, 2026
Full time
We are seeking an experienced commercially prolific Quantity Surveyor to join our clients team in The North West, supporting the delivery of responsive repairs contracts within social housing. This is a fast paced role requiring strong cost control, contract management, and stakeholder engagement skills. Client Details Our client is a leading provider of property maintenance and repair services across the UK. They specialise in delivering high quality, customer focused solutions within the social housing sector, ensuring homes are safe, compliant, and well maintained for residents. Description Manage the commercial aspects of responsive repairs contracts from inception to final account Prepare, monitor, and control budgets, forecasts, and cost plans Value and certify subcontractor work, ensuring timely and accurate payments Identify, manage, and mitigate commercial risks Produce monthly cost/value reconciliation reports Liaise with operational teams to ensure efficient delivery and cost-effective solutions Ensure compliance with contractual obligations and company procedures Support continuous improvement and drive value for money across all activities Profile Proven experience as a Quantity Surveyor, ideally within social housing or maintenance contracts Strong knowledge of responsive repairs and planned maintenance environments Excellent understanding of cost control, contract administration, and commercial reporting Experience managing subcontractors and supply chain relationships Strong analytical and negotiation skills Proficient in relevant software and Microsoft Office Degree qualified or equivalent in Quantity Surveying Job Offer Competitive salary of 55,000- 60,000 10% car allowance 10% Annual Bonus 5% employer pension contribution 26 days AL plus bank holidays Life assurance cover Healthcare benefits Clear progression path into managerial position
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in London. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 07, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in London. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
May 07, 2026
Full time
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
Gill Cooke Personnel Ltd T/A The Recruitment Group
Cowley, Oxfordshire
We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
May 07, 2026
Full time
We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
Maintenance Operative Location: Birmingham Permanent Full time 40 hours per week Must be a Driver Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
May 07, 2026
Full time
Maintenance Operative Location: Birmingham Permanent Full time 40 hours per week Must be a Driver Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
May 07, 2026
Full time
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
