Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
May 16, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Fire Door Technical Supervisor Sheffield / Rotherham Permanent Full Time (40 hours per week) Salary: 44,000 + Excellent Benefits We are recruiting a Fire Door Technical Supervisor to oversee statutory fire door compliance across multiple PFI sites in the Sheffield and Rotherham area. Reporting to the Technical Services Fire Door Manager, you will lead a mobile inspection and remedial team while ensuring high standards of safety, quality, and compliance. Key Responsibilities of the Fire Door Supervisor Lead and manage fire door statutory compliance across sites Line manage the mobile fire door inspection and maintenance team Plan and prioritise inspections using Bolster and Maximo (CAFM) Ensure inspectors are trained, competent, and compliant Oversee documentation quality and completion of remedial works Manage subcontractors including remedials, installations, SHEQ and cost controls Produce compliance and performance reports Carry out audits and site visits aligned to ISO and OHSAS standards The successful Fire Door Supervisor will have: Trade apprenticeship in Joinery or Construction NVQ Level 3 in Fire Door Inspections Recognised fire door qualifications (e.g. BM TRADA ) Strong people management and leadership experience Confident communicator with good IT and CAFM system skills Full UK driving licence and flexibility to travel If you are interested in hearing more about the role, please contact Chrissie at the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 16, 2026
Full time
Fire Door Technical Supervisor Sheffield / Rotherham Permanent Full Time (40 hours per week) Salary: 44,000 + Excellent Benefits We are recruiting a Fire Door Technical Supervisor to oversee statutory fire door compliance across multiple PFI sites in the Sheffield and Rotherham area. Reporting to the Technical Services Fire Door Manager, you will lead a mobile inspection and remedial team while ensuring high standards of safety, quality, and compliance. Key Responsibilities of the Fire Door Supervisor Lead and manage fire door statutory compliance across sites Line manage the mobile fire door inspection and maintenance team Plan and prioritise inspections using Bolster and Maximo (CAFM) Ensure inspectors are trained, competent, and compliant Oversee documentation quality and completion of remedial works Manage subcontractors including remedials, installations, SHEQ and cost controls Produce compliance and performance reports Carry out audits and site visits aligned to ISO and OHSAS standards The successful Fire Door Supervisor will have: Trade apprenticeship in Joinery or Construction NVQ Level 3 in Fire Door Inspections Recognised fire door qualifications (e.g. BM TRADA ) Strong people management and leadership experience Confident communicator with good IT and CAFM system skills Full UK driving licence and flexibility to travel If you are interested in hearing more about the role, please contact Chrissie at the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
May 15, 2026
Full time
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
May 15, 2026
Full time
Role: Technical Contract Manager (Critical Services) Contract: Permanent Location: Central London Salary: £68,000 - £75,000 + Package We are working with a leading facilities management provider to recruit a Technical Contract Manager to oversee a critical services environment within a high-profile Central London estate. This is a key leadership role, focused on delivering operational excellence across critical infrastructure. The Technical Contract Manager will play a pivotal role in ensuring service stability, compliance, and client satisfaction within a technically complex environment. The Role Full ownership of contract performance, leading engineering teams and ensuring all operational, financial, and compliance objectives are met. This is a client-facing position requiring strong leadership, technical expertise, and commercial awareness. Key responsibilities include: Full responsibility for contract delivery and performance Managing financials including P&L, WIP, and cost control Ensuring compliance with H&S and statutory regulations Overseeing PPM delivery in line with industry standards (SFG20) Leading and developing engineering teams Managing risk, incidents, and escalation procedures Building strong client relationships and attending review meetings Identifying and delivering additional works opportunities About You We are looking for a strong Technical Contract Manager with experience in critical environments. You will have: Experience managing Hard FM contracts within critical environments (e.g. data centres, banking) Mechanical or Electrical qualifications (HNC / NVQ Level 3 or equivalent) Strong commercial and financial management experience Proven leadership and team management skills Experience using CAFM systems Why Apply Work within a high-profile, technically complex environment Key role within a major contract Strong career progression opportunities To apply, please send your CV to (url removed)
Facilities Management Service Manager, Full time on-site North Yorkshire, Salary £38,000-£42,000 Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return Salary of £38,000-£42,00025 days annual leaveSingle private medical coverLife assurance 2x annual salary6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Facilities Management Service Manager, Full time on-site North Yorkshire, Salary £38,000-£42,000 Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return Salary of £38,000-£42,00025 days annual leaveSingle private medical coverLife assurance 2x annual salary6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Assets Administrator We are looking for an organised and detail-focused Assets Administrator to support the effective management of asset information, reporting, and compliance activities within a busy operational environment. A BASIC DBS is required along with Security Clearance. The client with support with this process. Key Responsibilities Maintain and update asset records across CAFM systems, databases, and information management systems. Support asset data handovers and change management processes. Produce accurate weekly and monthly reports. Maintain electronic and paper filing systems to support contractual compliance. Work with operational teams to ensure asset databases remain accurate and up to date. Identify and escalate any risks relating to asset data integrity. Provide general administrative support, including meeting minutes and facilities coordination tasks. Skills & Experience Highly proficient in Microsoft Excel and Microsoft 365 applications. Strong organisational, communication, and time management skills. Ability to manage multiple tasks and meet deadlines. Good analytical and problem-solving abilities. Experience managing electronic records and producing accurate reports. Technical or numerical qualification at Level 4 or above desirable. Previous experience within administration, asset management, facilities management, or a similar environment preferred. About You You will be a proactive and reliable team player with excellent attention to detail, a willingness to learn, and the ability to work independently while supporting wider operational objectives.
May 15, 2026
Seasonal
Assets Administrator We are looking for an organised and detail-focused Assets Administrator to support the effective management of asset information, reporting, and compliance activities within a busy operational environment. A BASIC DBS is required along with Security Clearance. The client with support with this process. Key Responsibilities Maintain and update asset records across CAFM systems, databases, and information management systems. Support asset data handovers and change management processes. Produce accurate weekly and monthly reports. Maintain electronic and paper filing systems to support contractual compliance. Work with operational teams to ensure asset databases remain accurate and up to date. Identify and escalate any risks relating to asset data integrity. Provide general administrative support, including meeting minutes and facilities coordination tasks. Skills & Experience Highly proficient in Microsoft Excel and Microsoft 365 applications. Strong organisational, communication, and time management skills. Ability to manage multiple tasks and meet deadlines. Good analytical and problem-solving abilities. Experience managing electronic records and producing accurate reports. Technical or numerical qualification at Level 4 or above desirable. Previous experience within administration, asset management, facilities management, or a similar environment preferred. About You You will be a proactive and reliable team player with excellent attention to detail, a willingness to learn, and the ability to work independently while supporting wider operational objectives.
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
May 15, 2026
Full time
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management Act as the primary client contact, understanding client needs and expectations. Lead contract mobilisation, onboarding, and handover processes. Maintain accurate asset records, site documentation, and compliance registers. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. Monitor and enforce safe systems of work, permits, and regulatory compliance. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities Track, follow-up, and convert quotes, sales leads, and remedial opportunities. Work with Sales/Estimation teams to complete tender responses and bid submissions. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement Compile, analyse, and present KPI and performance dashboards. Capture client feedback to support process improvements, service delivery, and business growth. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential Proven experience in client engagement within maintenance, engineering, or property services. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. Experience in contract/site management and KPI-driven performance. Familiarity with governance, risk management, and mobilisation/onboarding projects. Strong communication, organisational, and multi-tasking abilities. Desirable Exposure to M&E, building fabric, fire, and security systems. Experience preparing performance reports, dashboards, and bid documents. CAFM or CMMS systems knowledge. KNOWLEDGE Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability.
May 15, 2026
Full time
Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management Act as the primary client contact, understanding client needs and expectations. Lead contract mobilisation, onboarding, and handover processes. Maintain accurate asset records, site documentation, and compliance registers. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. Monitor and enforce safe systems of work, permits, and regulatory compliance. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities Track, follow-up, and convert quotes, sales leads, and remedial opportunities. Work with Sales/Estimation teams to complete tender responses and bid submissions. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement Compile, analyse, and present KPI and performance dashboards. Capture client feedback to support process improvements, service delivery, and business growth. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential Proven experience in client engagement within maintenance, engineering, or property services. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. Experience in contract/site management and KPI-driven performance. Familiarity with governance, risk management, and mobilisation/onboarding projects. Strong communication, organisational, and multi-tasking abilities. Desirable Exposure to M&E, building fabric, fire, and security systems. Experience preparing performance reports, dashboards, and bid documents. CAFM or CMMS systems knowledge. KNOWLEDGE Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Newcastle. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 15, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Newcastle. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Birmingham. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 15, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in Birmingham. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in London. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
May 15, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: CAFM Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a CAFM Manager to join the team located in London. Key Duties and Responsibilities:- Act as the SME for best practice use of the CAFM system across the division. Advise on asset management processes utilising the CAFM system. Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisations activities in delivering the business plan. Deliver agreed regular management information that support site managers in ensuring that achieve SLA's/KPI's. Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles. Assist of new mobilisations on account onto the CAFM system: - Advising on Asset upload formats Supporting with Asset data imports Support producing maintenance schedules Training of teams on best practice use of the CAFM system Undertake root cause analysis of asset failures to determine decision making and share best practice across the division. Identify trends across the work order and asset data available. Demonstrate commitment to upholding and representing CBRE in client meetings. Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system. Experience/Skills Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc). Strong analytical and decision-making skills. Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines. High levels of numeracy Data analysis skills. Good level of excel, able to use VLOOKUP and pivot tables. Experience using customer information management and Business Intelligence products in a business environment. High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes. Able to suggest improvement of performance and current practices. Experience of facilities management service delivery and compliance requirements Qualifications Beneficial - Engineering/Construction Qualification Beneficial - Asset Management qualifications/training
Job Title Building Manager Job Description Summary The role of the Building Manager (BM) is to deliver a legally compliant, safe, customer focused environment providing agreed levels of service within a staffed building. Co-ordinate the operational day to day aspects of building management complying with risk management practices and requirements including the supervision of supply partners organising scheduled maintenance via the Cushman and Wakefield preferred CAFM system and reactive and emergency works. To act as an ambassador to the Cushman and Wakefield's ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Ensure the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives. Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties Under the direction of the Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems Compile information necessary to ensure all site specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year end Performance Report and other reports and documentation as required Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five year plan of maintenance, facility improvement, and cost reduction initiatives Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives Expected to be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager KEY COMPETENCIES Communication Proficiency (oral and written) Technical Proficiency Problem Solving/Analysis Leadership Teamwork Orientation Relationship Management Financial Management IMPORTANT EDUCATION Associate's degree in facilities management, building, business or other related field required Bachelor's degree preferred IMPORTANT EXPERIENCE A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required Experience in maintenance, construction, engineering and all facets of property operation and building management preferred CMMS/Work Order Management experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus Ability to read and understand construction specifications and blueprints Proficient in understanding management agreements and contract language Skilled in Building Management Systems maintenance and monitoring Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint) Strong discipline of financial management including financial tracking, budgeting and forecasting Knowledge of Financial Systems (Yardi a plus) WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for % of the time; and extend hands and arms in any direction. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. INCO: "Cushman & Wakefield"
May 15, 2026
Full time
Job Title Building Manager Job Description Summary The role of the Building Manager (BM) is to deliver a legally compliant, safe, customer focused environment providing agreed levels of service within a staffed building. Co-ordinate the operational day to day aspects of building management complying with risk management practices and requirements including the supervision of supply partners organising scheduled maintenance via the Cushman and Wakefield preferred CAFM system and reactive and emergency works. To act as an ambassador to the Cushman and Wakefield's ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Ensure the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives. Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties Under the direction of the Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems Compile information necessary to ensure all site specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year end Performance Report and other reports and documentation as required Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five year plan of maintenance, facility improvement, and cost reduction initiatives Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives Expected to be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager KEY COMPETENCIES Communication Proficiency (oral and written) Technical Proficiency Problem Solving/Analysis Leadership Teamwork Orientation Relationship Management Financial Management IMPORTANT EDUCATION Associate's degree in facilities management, building, business or other related field required Bachelor's degree preferred IMPORTANT EXPERIENCE A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required Experience in maintenance, construction, engineering and all facets of property operation and building management preferred CMMS/Work Order Management experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus Ability to read and understand construction specifications and blueprints Proficient in understanding management agreements and contract language Skilled in Building Management Systems maintenance and monitoring Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint) Strong discipline of financial management including financial tracking, budgeting and forecasting Knowledge of Financial Systems (Yardi a plus) WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for % of the time; and extend hands and arms in any direction. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. INCO: "Cushman & Wakefield"
Lancer Scott Holdings Ltd
Bristol, Gloucestershire
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from 56 million in 2020 to 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
May 15, 2026
Full time
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from 56 million in 2020 to 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Northallerton, North Yorkshire, GB, DL7 9NJ Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Leeming, on site role Permanent, Full time Salary: £42,000 We are looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the VIVO contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements and VIVO's Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day to day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional works, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. About you You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety critical environment. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
May 15, 2026
Full time
Northallerton, North Yorkshire, GB, DL7 9NJ Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Leeming, on site role Permanent, Full time Salary: £42,000 We are looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the VIVO contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements and VIVO's Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day to day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional works, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. About you You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety critical environment. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management! Role Summary: The Category Manager role sits within our UK and Ireland (UK&I) Sourcing and Procurement Team, with direct reporting to the Category Management Lead and a matrix reporting line to the EMEA Regional Category Management Lead. Operating within this dual reporting structure, the role holder will align closely with EMEA regional strategy while delivering UK and Ireland business objectives. The successful candidate will possess a proven track record of building deep market knowledge across all service lines and sectors where we currently operate, and the ability to develop Category strategies which support and facilitate the business in delivering optimal Client solutions and benefits. Additionally, this position involves developing and managing preferred suppliers while identifying opportunities to balance self-performance versus delivery through preferred supplier partners. Experience operating effectively within matrix reporting structures and balancing regional and local priorities will be essential. Key Responsibilities and Deliverables: Strategic Category Management: Serve as hard services category specialist and subject matter expert for allocated categories. Soft services experience also desirable. Develop and execute category strategies aligned with UK&I business needs and EMEA regional direction. Drive preferred supplier list consolidation, leverage economies of scale, and deliver measurable value. Procurement and Solution Development: Create strategic solutions for commodity and service requirements. Manage end-to-end procurement events including RFP management, bid analysis and stakeholder liaison. Lead category strategy execution and proactively identify improvement opportunities. Support new business pursuits, transitions and client renewals by defining optimal supply chain solutions. Financial Performance: Deliver financial targets while identifying additional value opportunities. Lead the Alliance Programme to drive supplier partnerships and achieve revenue targets. Provide monthly tracking and collaborate with finance partners. Mitigate external impacts including inflation and material shortages. Market Intelligence: Maintain strong facilities management market knowledge and develop category insights. Apply market intelligence to identify and qualify new suppliers. Develop comprehensive understanding of WPM UK&I self-delivery versus subcontracting strategy and create make-versus-buy scenarios. Supply Chain Management: Utilize supply chain analytics to assess category needs. Rationalize supply base and implement strategic supplier frameworks. Develop Supplier Relationship Management and Performance Management programmes with key partners to maximize PSL value through insights into supplier capabilities, new business pipelines, responsible procurement initiatives, innovations, and HSSE compliance. Engage stakeholders as relationship sponsors and promote PSL capabilities through targeted events and communications to drive business adoption.Business Partnership & Stakeholder Engagement: Build strong relationships with Sourcing and Procurement, EMEA Category Management and key stakeholders across JLL. Establish a network of SMEs and integrate them into supply chain activities. Governance, Compliance & Reporting: Manage supplier onboarding and challenge new supplier requests where PSL coverage exists. Ensure compliance with Responsible Procurement and HSSE standards. Partner with specialist teams to deliver social value opportunities and maintain contractor compliance. Maintain current Buyers Guides and Category Dashboards. Serve as primary escalation point for Category Management enquiries. Apply ethical company standards consistently across all activities. WPM UK&I Self-Delivery: Partner with WPM UK&I self-delivery business to ensure the PSL effectively supports operational requirements across all business sectors (National Engineering, Hall and Kay, Integral Cooling Technologies, WPM Soft Services, etc.), working closely with sector leads to drive supplier performance, enable efficient self-delivery operations, and deliver continuous improvement aligned to business objectives. Key Expectations: Serve as hard services category subject matter expert and primary point of contact Lead end-to-end procurement: RFPs, supplier due diligence, contract negotiation, and implementation Deliver SRM and SPM programs across allocated categories to maximize PSL value Achieve financial targets and Alliance Programme revenue goals through strategic supplier partnerships Develop and execute category strategies with supplier summaries, market insights, and stakeholder engagement plans Maintain facilities management market intelligence and identify/qualify new suppliers Rationalise supply base and drive PSL consolidation to leverage economies of scale Partner with WPM UK&I self-delivery operations to support business requirements Drive PSL Compliance across the organization Ensure compliance with Responsible Procurement and HSSE standards Manage supplier onboarding and challenge unnecessary new supplier requests Maintain Buyers Guides, Category Dashboards, and provide data-driven insights Build strong relationships with stakeholders, functional leads, SMEs, and EMEA Category Management teams Provide strategic thought leadership to identify cost and operational efficiencies Support new business pursuits, transitions, and client renewals with optimal supply chain solutions Operate within matrix reporting structure, balancing EMEA regional and UK&I local priorities Proven ability to deliver results in challenging environments Requirements & Qualifications: Education: Bachelor's degree required; MBA or relevant Master's degree preferred. Certifications: Professional procurement certifications highly valued: CIPS (Chartered Institute of Procurement & Supply), MCIPS, or equivalent. Previous Experience: 5+ years progressive FM procurement / category management experience UK&I FM category management experience Hard Services is the preference, but some Soft Services experience will also be relevant to this role. Ideally experience of working within a Hard Services or an Engineering discipline. Targeted Competencies: Proven supplier management capabilities encompassing commercial performance, risk mitigation, and relationship development Demonstrated proficiency in procurement leadership, negotiation, stakeholder influence, and change management governance Strong written and verbal communication skills across all organizational levels Excellent interpersonal and organisational abilities Strategic supplier relationship management experience with C-suite executives and procurement leadership, including initiative presentation and buy-in Track record of delivering measurable value, insight, and innovation Demonstrated success delivering results in complex, fast-paced environments with competing priorities Ability to work autonomously and collaboratively under tight deadlines Advanced MS Office proficiency (Excel, Word, PowerPoint) Experience with CAFM systems and e-sourcing platforms preferred Strong analytical capabilities with expertise in data analysis, reporting, and category strategy development We can t wait to see where your ambitions take you at JLL. Apply today!
May 14, 2026
Full time
If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management! Role Summary: The Category Manager role sits within our UK and Ireland (UK&I) Sourcing and Procurement Team, with direct reporting to the Category Management Lead and a matrix reporting line to the EMEA Regional Category Management Lead. Operating within this dual reporting structure, the role holder will align closely with EMEA regional strategy while delivering UK and Ireland business objectives. The successful candidate will possess a proven track record of building deep market knowledge across all service lines and sectors where we currently operate, and the ability to develop Category strategies which support and facilitate the business in delivering optimal Client solutions and benefits. Additionally, this position involves developing and managing preferred suppliers while identifying opportunities to balance self-performance versus delivery through preferred supplier partners. Experience operating effectively within matrix reporting structures and balancing regional and local priorities will be essential. Key Responsibilities and Deliverables: Strategic Category Management: Serve as hard services category specialist and subject matter expert for allocated categories. Soft services experience also desirable. Develop and execute category strategies aligned with UK&I business needs and EMEA regional direction. Drive preferred supplier list consolidation, leverage economies of scale, and deliver measurable value. Procurement and Solution Development: Create strategic solutions for commodity and service requirements. Manage end-to-end procurement events including RFP management, bid analysis and stakeholder liaison. Lead category strategy execution and proactively identify improvement opportunities. Support new business pursuits, transitions and client renewals by defining optimal supply chain solutions. Financial Performance: Deliver financial targets while identifying additional value opportunities. Lead the Alliance Programme to drive supplier partnerships and achieve revenue targets. Provide monthly tracking and collaborate with finance partners. Mitigate external impacts including inflation and material shortages. Market Intelligence: Maintain strong facilities management market knowledge and develop category insights. Apply market intelligence to identify and qualify new suppliers. Develop comprehensive understanding of WPM UK&I self-delivery versus subcontracting strategy and create make-versus-buy scenarios. Supply Chain Management: Utilize supply chain analytics to assess category needs. Rationalize supply base and implement strategic supplier frameworks. Develop Supplier Relationship Management and Performance Management programmes with key partners to maximize PSL value through insights into supplier capabilities, new business pipelines, responsible procurement initiatives, innovations, and HSSE compliance. Engage stakeholders as relationship sponsors and promote PSL capabilities through targeted events and communications to drive business adoption.Business Partnership & Stakeholder Engagement: Build strong relationships with Sourcing and Procurement, EMEA Category Management and key stakeholders across JLL. Establish a network of SMEs and integrate them into supply chain activities. Governance, Compliance & Reporting: Manage supplier onboarding and challenge new supplier requests where PSL coverage exists. Ensure compliance with Responsible Procurement and HSSE standards. Partner with specialist teams to deliver social value opportunities and maintain contractor compliance. Maintain current Buyers Guides and Category Dashboards. Serve as primary escalation point for Category Management enquiries. Apply ethical company standards consistently across all activities. WPM UK&I Self-Delivery: Partner with WPM UK&I self-delivery business to ensure the PSL effectively supports operational requirements across all business sectors (National Engineering, Hall and Kay, Integral Cooling Technologies, WPM Soft Services, etc.), working closely with sector leads to drive supplier performance, enable efficient self-delivery operations, and deliver continuous improvement aligned to business objectives. Key Expectations: Serve as hard services category subject matter expert and primary point of contact Lead end-to-end procurement: RFPs, supplier due diligence, contract negotiation, and implementation Deliver SRM and SPM programs across allocated categories to maximize PSL value Achieve financial targets and Alliance Programme revenue goals through strategic supplier partnerships Develop and execute category strategies with supplier summaries, market insights, and stakeholder engagement plans Maintain facilities management market intelligence and identify/qualify new suppliers Rationalise supply base and drive PSL consolidation to leverage economies of scale Partner with WPM UK&I self-delivery operations to support business requirements Drive PSL Compliance across the organization Ensure compliance with Responsible Procurement and HSSE standards Manage supplier onboarding and challenge unnecessary new supplier requests Maintain Buyers Guides, Category Dashboards, and provide data-driven insights Build strong relationships with stakeholders, functional leads, SMEs, and EMEA Category Management teams Provide strategic thought leadership to identify cost and operational efficiencies Support new business pursuits, transitions, and client renewals with optimal supply chain solutions Operate within matrix reporting structure, balancing EMEA regional and UK&I local priorities Proven ability to deliver results in challenging environments Requirements & Qualifications: Education: Bachelor's degree required; MBA or relevant Master's degree preferred. Certifications: Professional procurement certifications highly valued: CIPS (Chartered Institute of Procurement & Supply), MCIPS, or equivalent. Previous Experience: 5+ years progressive FM procurement / category management experience UK&I FM category management experience Hard Services is the preference, but some Soft Services experience will also be relevant to this role. Ideally experience of working within a Hard Services or an Engineering discipline. Targeted Competencies: Proven supplier management capabilities encompassing commercial performance, risk mitigation, and relationship development Demonstrated proficiency in procurement leadership, negotiation, stakeholder influence, and change management governance Strong written and verbal communication skills across all organizational levels Excellent interpersonal and organisational abilities Strategic supplier relationship management experience with C-suite executives and procurement leadership, including initiative presentation and buy-in Track record of delivering measurable value, insight, and innovation Demonstrated success delivering results in complex, fast-paced environments with competing priorities Ability to work autonomously and collaboratively under tight deadlines Advanced MS Office proficiency (Excel, Word, PowerPoint) Experience with CAFM systems and e-sourcing platforms preferred Strong analytical capabilities with expertise in data analysis, reporting, and category strategy development We can t wait to see where your ambitions take you at JLL. Apply today!
Technical Supervisor Wanstead - Mobile 48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in North London who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits Salary: 48,000 per annum 24 day's holiday + public holidays Life Cover equivalent to 1.5 times annual Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs Attractive Employee Referral Rewards Scheme Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of a Technical Supervisor will include: Supervise day-to-day operations of facilities services on the HMCTS Contract, supporting the AFM to meet all SLA, KPI, and statutory compliance targets. Ensure full Health & Safety compliance in line with legislation and standards. Manage and lead a multi-skilled engineering team, including PDRs, performance, absence, and succession planning. Ensure team adherence to companies policies, procedures, and operational standards. Foster collaborative relationships with HMCTS Site Delivery Managers and stakeholders Promote an interdependent safety culture, ensuring risks are proactively managed via assessments, training, PPE, and robust reporting. Develop strong relationships with suppliers and subcontractors to enhance performance and service delivery. Contribute to a positive, proactive team culture and identify continuous improvement opportunities. Demonstrate a sound understanding of contract requirements, service risks, and growth opportunities. What experience you need to be the successful Technical Supervisor : Multi skilled engineer with a qualified discipline with previous experience Team working experience Must have the balanced ability to think clearly in extreme circumstances Working knowledge of Microsoft Office, including Word and Outlook Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and legislation Due to the nature of the contract, successful postholder must be able to obtain and maintain security vetting This really is a fantastic opportunity for a Technical Supervisor to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 14, 2026
Full time
Technical Supervisor Wanstead - Mobile 48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in North London who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits Salary: 48,000 per annum 24 day's holiday + public holidays Life Cover equivalent to 1.5 times annual Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs Attractive Employee Referral Rewards Scheme Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of a Technical Supervisor will include: Supervise day-to-day operations of facilities services on the HMCTS Contract, supporting the AFM to meet all SLA, KPI, and statutory compliance targets. Ensure full Health & Safety compliance in line with legislation and standards. Manage and lead a multi-skilled engineering team, including PDRs, performance, absence, and succession planning. Ensure team adherence to companies policies, procedures, and operational standards. Foster collaborative relationships with HMCTS Site Delivery Managers and stakeholders Promote an interdependent safety culture, ensuring risks are proactively managed via assessments, training, PPE, and robust reporting. Develop strong relationships with suppliers and subcontractors to enhance performance and service delivery. Contribute to a positive, proactive team culture and identify continuous improvement opportunities. Demonstrate a sound understanding of contract requirements, service risks, and growth opportunities. What experience you need to be the successful Technical Supervisor : Multi skilled engineer with a qualified discipline with previous experience Team working experience Must have the balanced ability to think clearly in extreme circumstances Working knowledge of Microsoft Office, including Word and Outlook Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and legislation Due to the nature of the contract, successful postholder must be able to obtain and maintain security vetting This really is a fantastic opportunity for a Technical Supervisor to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Cobalt Recruitment is working with a well-established property owner and investor to appoint a Senior Technical Services Manager for one of its flagship commercial assets. This is a client-side opportunity within a high-rise trophy building that sits at the premium end of the market, offering the chance to take ownership of the building's technical operations within a fast-paced and highly visible environment. The role will play a key part in maintaining exceptional operational standards across the asset, while supporting a wider focus on occupier experience, sustainability, and long-term asset performance. This position offers far more than day-to-day engineering oversight. The successful individual will work closely with senior property and asset management teams, helping to shape technical strategy, oversee major projects, and ensure the building continues to operate at the highest level. With significant investment into the asset and a strong emphasis on service quality, this role would suit someone looking to step into a prominent building where they can genuinely influence standards and performance. Key responsibilities will include: Lead the delivery of all hard FM and technical building services across a high-rise commercial asset Manage engineering service partners and specialist contractors to ensure strong service delivery and compliance standards Oversee statutory compliance, technical audits, and risk management across all M&E infrastructure Monitor plant performance, asset condition, and lifecycle planning requirements Support service charge budgeting and expenditure relating to technical services and engineering works Review PPM programmes, technical documentation, RAMS, and contractor reporting Drive improvements around energy performance, sustainability initiatives, and operational efficiency Act as the main technical point of contact for occupier issues, critical incidents, and operational escalations Support refurbishment projects, fit-outs, and ongoing infrastructure upgrades within the building Maintain accurate compliance records and CAFM reporting systems Work closely with property management, asset management, consultants, and occupiers to maintain high operational standards Oversee critical systems including HVAC, BMS, electrical systems, fire safety infrastructure, and lifts The successful candidate will have strong technical building services experience within commercial property, ideally across large-scale or high-profile assets. Previous exposure to client-side environments and multi-tenanted buildings would be beneficial, alongside a solid understanding of compliance, contractor management, and critical engineering systems. IOSH qualification is expected, with NEBOSH or additional technical qualifications viewed favourably. This role could suit an experienced Technical Services Manager looking for a more high-profile asset environment, or an established Senior Technical Manager seeking broader responsibility within a premium real estate asset. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
May 14, 2026
Full time
Cobalt Recruitment is working with a well-established property owner and investor to appoint a Senior Technical Services Manager for one of its flagship commercial assets. This is a client-side opportunity within a high-rise trophy building that sits at the premium end of the market, offering the chance to take ownership of the building's technical operations within a fast-paced and highly visible environment. The role will play a key part in maintaining exceptional operational standards across the asset, while supporting a wider focus on occupier experience, sustainability, and long-term asset performance. This position offers far more than day-to-day engineering oversight. The successful individual will work closely with senior property and asset management teams, helping to shape technical strategy, oversee major projects, and ensure the building continues to operate at the highest level. With significant investment into the asset and a strong emphasis on service quality, this role would suit someone looking to step into a prominent building where they can genuinely influence standards and performance. Key responsibilities will include: Lead the delivery of all hard FM and technical building services across a high-rise commercial asset Manage engineering service partners and specialist contractors to ensure strong service delivery and compliance standards Oversee statutory compliance, technical audits, and risk management across all M&E infrastructure Monitor plant performance, asset condition, and lifecycle planning requirements Support service charge budgeting and expenditure relating to technical services and engineering works Review PPM programmes, technical documentation, RAMS, and contractor reporting Drive improvements around energy performance, sustainability initiatives, and operational efficiency Act as the main technical point of contact for occupier issues, critical incidents, and operational escalations Support refurbishment projects, fit-outs, and ongoing infrastructure upgrades within the building Maintain accurate compliance records and CAFM reporting systems Work closely with property management, asset management, consultants, and occupiers to maintain high operational standards Oversee critical systems including HVAC, BMS, electrical systems, fire safety infrastructure, and lifts The successful candidate will have strong technical building services experience within commercial property, ideally across large-scale or high-profile assets. Previous exposure to client-side environments and multi-tenanted buildings would be beneficial, alongside a solid understanding of compliance, contractor management, and critical engineering systems. IOSH qualification is expected, with NEBOSH or additional technical qualifications viewed favourably. This role could suit an experienced Technical Services Manager looking for a more high-profile asset environment, or an established Senior Technical Manager seeking broader responsibility within a premium real estate asset. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Role: FM Contract Administrator Location: Beeston Salary: £14.00ph PAY Hours: 8am - 5pm Monday to Friday Duration: 3 months Temp to Perm MAIN PURPOSE OF FM SCHEDULER: The Scheduler will be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients.Reporting to the Contract Managers, to work as part of the Contract Management Team, carrying out the duties below. FM SCHEDULER DUTIES & RESPONSIBILITIES: Scheduling work across the stated contract Reacting to emergencies raised by the client and overseeing engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of workload daily Diagnose technical abilities and fault reported to determine "P" code is correctly applied. Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's on Maximo. Manage completion of reactive tasks on Maximo. Control and issue engineer's uniform. Production of monthly performance report. Management of Contract performance schedule. Chasing subcontractors' reports/schedules To achieve the teams agreed performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: IT Knowledge:o MS Officeo CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties This PFI contract has responsibility for four mental healthcare sites delivering Hard FM, fabric, pest control, window cleaning, manned guarding and grounds maintenance. Apply now Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 14, 2026
Contractor
Role: FM Contract Administrator Location: Beeston Salary: £14.00ph PAY Hours: 8am - 5pm Monday to Friday Duration: 3 months Temp to Perm MAIN PURPOSE OF FM SCHEDULER: The Scheduler will be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients.Reporting to the Contract Managers, to work as part of the Contract Management Team, carrying out the duties below. FM SCHEDULER DUTIES & RESPONSIBILITIES: Scheduling work across the stated contract Reacting to emergencies raised by the client and overseeing engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of workload daily Diagnose technical abilities and fault reported to determine "P" code is correctly applied. Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's on Maximo. Manage completion of reactive tasks on Maximo. Control and issue engineer's uniform. Production of monthly performance report. Management of Contract performance schedule. Chasing subcontractors' reports/schedules To achieve the teams agreed performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: IT Knowledge:o MS Officeo CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties This PFI contract has responsibility for four mental healthcare sites delivering Hard FM, fabric, pest control, window cleaning, manned guarding and grounds maintenance. Apply now Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Location: West London, Multiple commercial sites. Salary circa 55K plus yearly bonus and extensive benefits Objectives: Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety. This is a critical role supporting the Building Manager in their objectives to achieve sites that remain attractive to customers from both an operational and cost perspective. The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works. The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified. Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under your responsibility. Provide industry recognised level of competency and knowledge relating to building services across the portfolio. Main Responsibilities: Customers To consistently deliver high levels of customer service to Building Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required. Supporting the Building Manager in delivery of any necessary building preparation works required. Liaising with Building Managers and Building and Development team regarding Licence to Alter works. Estate Management To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to customers. Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement. Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works. Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required. Coordination and delivery of minor decoration and fit out projects including preparation as well as liaison with Building and Development team regarding larger schemes. Review of work-related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work. Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved. Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits). Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling. Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks. Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated. Record Keeping Management of Elogbooks CAFM system to ensure site records are current. Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification. Maintaining audit trail for all planned and reactive tasks. Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc. Manage and maintain monthly utility meter readings. Staff Management Managing planned and reactive tasks for the in-house FM Operatives, ensuring high levels of service and teamwork. Setting of objectives and performance management of the in-house FM Operatives and arrange training as identified/required. Deputise in the absence of the Building Manager. Finance Manage expenditure and procurement for all facilities and building management related costs across the sites. Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels. Identify and achieve cost savings where possible. Provide information for the operating budget and budgetary systems for all FM related costs at sites.
May 14, 2026
Full time
Location: West London, Multiple commercial sites. Salary circa 55K plus yearly bonus and extensive benefits Objectives: Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety. This is a critical role supporting the Building Manager in their objectives to achieve sites that remain attractive to customers from both an operational and cost perspective. The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works. The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified. Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under your responsibility. Provide industry recognised level of competency and knowledge relating to building services across the portfolio. Main Responsibilities: Customers To consistently deliver high levels of customer service to Building Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required. Supporting the Building Manager in delivery of any necessary building preparation works required. Liaising with Building Managers and Building and Development team regarding Licence to Alter works. Estate Management To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to customers. Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement. Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works. Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required. Coordination and delivery of minor decoration and fit out projects including preparation as well as liaison with Building and Development team regarding larger schemes. Review of work-related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work. Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved. Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits). Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling. Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks. Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated. Record Keeping Management of Elogbooks CAFM system to ensure site records are current. Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification. Maintaining audit trail for all planned and reactive tasks. Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc. Manage and maintain monthly utility meter readings. Staff Management Managing planned and reactive tasks for the in-house FM Operatives, ensuring high levels of service and teamwork. Setting of objectives and performance management of the in-house FM Operatives and arrange training as identified/required. Deputise in the absence of the Building Manager. Finance Manage expenditure and procurement for all facilities and building management related costs across the sites. Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels. Identify and achieve cost savings where possible. Provide information for the operating budget and budgetary systems for all FM related costs at sites.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: PPM & CMMS Administrator The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making. Key responsibilities are as follows: Planned Maintenance Administration: Process approved changes to planned preventative maintenance (PPM) records Update PPM schedules, dates, and asset links as instructed Apply corrections to maintenance records where errors are identified Support bulk updates and backlog reduction activities Ensure maintenance records are complete and accurate CAFM Data Entry & Data Quality Carry out routine data entry and updates within the CAFM system Ensure mandatory fields and references are completed correctly Maintain consistency in naming conventions and data structures Identify data errors or inconsistencies and flag them for review Follow documented processes and instructions precisely Asset-Related Maintenance Support Support maintenance readiness for new or updated assets Assist with asset-linked maintenance updates as instructed Support maintenance aspects of project handovers where required Workload & Backlog Support Assist with clearing CAFM and PPM backlogs Track completion of assigned tasks Maintain simple records of completed work Prioritise tasks as directed by the Data & Performance Manager Person Specification: Essential Experience Experience in an administrative role within facilities, maintenance, or property environments Hands-on experience using a CAFM or CMMS system Experience handling structured data or system records Experience managing high-volume and detail-focused administrative tasks Essential Skills Excellent attention to detail and accuracy Confidence working with systems and data Ability to follow processes and written instructions Good organisation and time management skills Basic understanding of planned maintenance concepts Desirable Experience Experience working with PPM and asset data, or maintenance systems Awareness of maintenance standards such as SFG20 Experience supporting backlog remediation or data quality initiatives Personal Attributes Methodical and process-driven Reliable and consistent in system use Comfortable with repetitive, accuracy-focused work Supportive, team-oriented approach Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
May 14, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: PPM & CMMS Administrator The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making. Key responsibilities are as follows: Planned Maintenance Administration: Process approved changes to planned preventative maintenance (PPM) records Update PPM schedules, dates, and asset links as instructed Apply corrections to maintenance records where errors are identified Support bulk updates and backlog reduction activities Ensure maintenance records are complete and accurate CAFM Data Entry & Data Quality Carry out routine data entry and updates within the CAFM system Ensure mandatory fields and references are completed correctly Maintain consistency in naming conventions and data structures Identify data errors or inconsistencies and flag them for review Follow documented processes and instructions precisely Asset-Related Maintenance Support Support maintenance readiness for new or updated assets Assist with asset-linked maintenance updates as instructed Support maintenance aspects of project handovers where required Workload & Backlog Support Assist with clearing CAFM and PPM backlogs Track completion of assigned tasks Maintain simple records of completed work Prioritise tasks as directed by the Data & Performance Manager Person Specification: Essential Experience Experience in an administrative role within facilities, maintenance, or property environments Hands-on experience using a CAFM or CMMS system Experience handling structured data or system records Experience managing high-volume and detail-focused administrative tasks Essential Skills Excellent attention to detail and accuracy Confidence working with systems and data Ability to follow processes and written instructions Good organisation and time management skills Basic understanding of planned maintenance concepts Desirable Experience Experience working with PPM and asset data, or maintenance systems Awareness of maintenance standards such as SFG20 Experience supporting backlog remediation or data quality initiatives Personal Attributes Methodical and process-driven Reliable and consistent in system use Comfortable with repetitive, accuracy-focused work Supportive, team-oriented approach Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Job description
