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customer service advisor
Customer Service Team Lead - Coach & Performance Manager
Manpower Group (UK) Manchester, Lancashire
A leading staffing and recruitment firm in Manchester is seeking a Customer Service Advisor Team Lead to manage a team of 15 advisors. The role involves performance management, resolving customer queries, and providing training and development. Ideal candidates will possess strong team dynamics, a professional demeanor, and a confident, can-do attitude. The position offers a competitive salary of £14.60 per hour with 35 hours of work per week, Monday to Friday.
Apr 24, 2026
Full time
A leading staffing and recruitment firm in Manchester is seeking a Customer Service Advisor Team Lead to manage a team of 15 advisors. The role involves performance management, resolving customer queries, and providing training and development. Ideal candidates will possess strong team dynamics, a professional demeanor, and a confident, can-do attitude. The position offers a competitive salary of £14.60 per hour with 35 hours of work per week, Monday to Friday.
Brook Street
Customer Service Administrator
Brook Street Salford, Manchester
Job Title: Temporary Supporter Care Administrator/Customer Service Advisor Location: Salford (Office-Based) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: 12.71 per hour My client is currently seeking x2 Temporary Supporter Care Administrator's to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business. Main Duties & Responsibilities: Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system. Provide exceptional customer service to enhance the service offered. Handle sensitive information with confidentiality, ensuring appropriate data protection. Share inspirational stories with supporters to encourage continued support. Make outbound calls to engage with supporters and promote campaigns. Manage administration of supporter requests, donation queries, and update personal details. Provide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities. Collect and input data, producing basic reports as needed. Handle sensitive legacy-related correspondence and assist with troubleshooting minor system issues. Greet visitors and ensure security protocols are followed. This is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organised, and have a commitment to safeguarding, please apply! This is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles. Apply now! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Apr 24, 2026
Seasonal
Job Title: Temporary Supporter Care Administrator/Customer Service Advisor Location: Salford (Office-Based) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: 12.71 per hour My client is currently seeking x2 Temporary Supporter Care Administrator's to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business. Main Duties & Responsibilities: Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system. Provide exceptional customer service to enhance the service offered. Handle sensitive information with confidentiality, ensuring appropriate data protection. Share inspirational stories with supporters to encourage continued support. Make outbound calls to engage with supporters and promote campaigns. Manage administration of supporter requests, donation queries, and update personal details. Provide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities. Collect and input data, producing basic reports as needed. Handle sensitive legacy-related correspondence and assist with troubleshooting minor system issues. Greet visitors and ensure security protocols are followed. This is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organised, and have a commitment to safeguarding, please apply! This is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles. Apply now! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Senior People Business Partner
Southeastern Railway
# Senior People Business Partner Job Introduction Are you looking for a career where you can make a real difference in people's day. We are seeking a Senior People Business Partner to join our team based from our Head Office in London Bridge (hybrid working). As a People Business Partner, you are a trusted advisor to Directors and Senior Leaders, helping shape the current and future people agenda. You work at pace and in partnership with the business to strengthen leadership capability, drive organisational effectiveness and create a culture where our people can thrive. You play a critical role in translating strategy into practical people solutions - supporting change, improving performance and embedding sustainable workforce plans. Working closely with the Head of HR for the Chief Operating Officer, Centres of Excellence and HR Services, you ensure the People & Culture Function delivers meaningful impact where it matters most: the frontline. What you'll do Partner with Directors and Senior Leaders to develop and deliver business-aligned people and workforce plans that support strategic and operational objectives. Act as a trusted advisor on organisational design, workforce planning, succession and talent management, ensuring sustainable capability for the future Lead and support organisational and cultural change, ensuring effective communication, equality impact assessment, performance measures and review mechanisms are embedded Champion a high-performance culture, driving continuous improvement, productivity and efficiency through insight, challenge and coaching Provide professional, pragmatic people advice to senior leaders, ensuring compliance with employment legislation and best practice Work in close partnership with HR Services and Centres of Excellence to deliver joined-up, high-quality people solutions for the business. The experience you'll need To be considered for this role we recommend you demonstrate the below in your application; Strategic people partnering experience within a complex organisation Strong organisational design and change management capability Proven ability to influence and challenge senior leaders constructively Deep understanding of workforce planning, succession planning and talent management Confident with data, insight and KPIs to inform people decisions Sound knowledge of employment legislation and best practice A coaching mindset with the ability to develop leaders and teamsAs proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role Other things to know This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role. If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again What you'll get in return Along with your salary, the rewards you'll get include: a final salary pension 25 days annual leave allowance (plus bank holidays) free rail travel across our networks.Meaning you can feel secure in your career as well as fulfilled by your work A bit about Southeastern We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey.It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a 'Great Place to Work' at the 2023 National Rail Awards and endorsed as a Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us. At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day SE Trains Limited Attached documents Salary £56,000 per annum plus free travel Frequency Annual Job Reference seastern/TP/86331/3418 Contract Type Permanent - Full Time Closing Date 1 May, 2026 Job Category Management Business Unit Head Office Location 4 More London, United Kingdom Posted on 17 April, 2026 (C) OpenStreetMap contributorsDirections to Spread the word
Apr 24, 2026
Full time
# Senior People Business Partner Job Introduction Are you looking for a career where you can make a real difference in people's day. We are seeking a Senior People Business Partner to join our team based from our Head Office in London Bridge (hybrid working). As a People Business Partner, you are a trusted advisor to Directors and Senior Leaders, helping shape the current and future people agenda. You work at pace and in partnership with the business to strengthen leadership capability, drive organisational effectiveness and create a culture where our people can thrive. You play a critical role in translating strategy into practical people solutions - supporting change, improving performance and embedding sustainable workforce plans. Working closely with the Head of HR for the Chief Operating Officer, Centres of Excellence and HR Services, you ensure the People & Culture Function delivers meaningful impact where it matters most: the frontline. What you'll do Partner with Directors and Senior Leaders to develop and deliver business-aligned people and workforce plans that support strategic and operational objectives. Act as a trusted advisor on organisational design, workforce planning, succession and talent management, ensuring sustainable capability for the future Lead and support organisational and cultural change, ensuring effective communication, equality impact assessment, performance measures and review mechanisms are embedded Champion a high-performance culture, driving continuous improvement, productivity and efficiency through insight, challenge and coaching Provide professional, pragmatic people advice to senior leaders, ensuring compliance with employment legislation and best practice Work in close partnership with HR Services and Centres of Excellence to deliver joined-up, high-quality people solutions for the business. The experience you'll need To be considered for this role we recommend you demonstrate the below in your application; Strategic people partnering experience within a complex organisation Strong organisational design and change management capability Proven ability to influence and challenge senior leaders constructively Deep understanding of workforce planning, succession planning and talent management Confident with data, insight and KPIs to inform people decisions Sound knowledge of employment legislation and best practice A coaching mindset with the ability to develop leaders and teamsAs proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role Other things to know This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role. If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again What you'll get in return Along with your salary, the rewards you'll get include: a final salary pension 25 days annual leave allowance (plus bank holidays) free rail travel across our networks.Meaning you can feel secure in your career as well as fulfilled by your work A bit about Southeastern We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey.It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a 'Great Place to Work' at the 2023 National Rail Awards and endorsed as a Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us. At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day SE Trains Limited Attached documents Salary £56,000 per annum plus free travel Frequency Annual Job Reference seastern/TP/86331/3418 Contract Type Permanent - Full Time Closing Date 1 May, 2026 Job Category Management Business Unit Head Office Location 4 More London, United Kingdom Posted on 17 April, 2026 (C) OpenStreetMap contributorsDirections to Spread the word
Senior Azure AI Consultant
PHOENIX SOFTWARE LIMITED Pocklington, Yorkshire
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
Apr 24, 2026
Full time
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
JR Recruitment
Customer Service Advisor
JR Recruitment Nottingham, Nottinghamshire
Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. 25,500 Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: Communicating with customers via phone, email and web chat Providing sales and technical support in a busy and buzzy environment Taking calls from customers with queries about spare parts - checking availability and costs Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service Updating internal systems Some face to face service and sales counter work (worked on a rota) The ideal candidate will have: Experience working in a busy customer service environment Excellent telephone and communication skills High degree of accuracy and attention to detail Good IT skills, including Microsoft packages and email The ability to easily absorb technical and product information Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap. Hours of work are 9-5 in the winter months and 8:30-5 in the summer. Apply now!
Apr 24, 2026
Full time
Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. 25,500 Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: Communicating with customers via phone, email and web chat Providing sales and technical support in a busy and buzzy environment Taking calls from customers with queries about spare parts - checking availability and costs Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service Updating internal systems Some face to face service and sales counter work (worked on a rota) The ideal candidate will have: Experience working in a busy customer service environment Excellent telephone and communication skills High degree of accuracy and attention to detail Good IT skills, including Microsoft packages and email The ability to easily absorb technical and product information Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap. Hours of work are 9-5 in the winter months and 8:30-5 in the summer. Apply now!
Forces Employment Charity
CST Client Advisor
Forces Employment Charity
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform. Who we are looking for: We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment. You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team. You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms. Interested? Want to know more about the Charity? Check out our Website Eager to know more the role? Have a look at the Job Description attached below. What s in it for you? Check out our Benefits attached below. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026 . Got questions about the role? Get in touch with the People Team. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Apr 24, 2026
Full time
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform. Who we are looking for: We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment. You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team. You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms. Interested? Want to know more about the Charity? Check out our Website Eager to know more the role? Have a look at the Job Description attached below. What s in it for you? Check out our Benefits attached below. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026 . Got questions about the role? Get in touch with the People Team. Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Senior Account Executive - New Business
SafetyCulture Manchester, Lancashire
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our grow is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. Step into an exciting role where you'll be part of a team dedicated to some of our largest customers. Your mission? Identify new logo opportunities in our thriving verticals. You'll be a trusted advisor to our customers, understanding customer needs, and collaborating across the business to maximise their success. We're on the hunt for an Senior Account Executive who excels in a dynamic, high-growth environment and is seasoned in scaling customer engagements in a competitive landscape. How you will spend your time Lead the end-to-end sales process, from strategic prospecting to closing, with a focus on acquiring new customers. Build and expand executive relationships in the our core customer industries, gaining deep insights into customer operations, compliance needs, and safety goals. Uncover and drive new revenue opportunities. Represent SafetyCulture at industry trade shows, conferences, and customer events - bringing our vision to life through thought leadership. Conduct tailored, high-impact demos that align SafetyCulture's platform to the operational challenges of your prospects. Collaborate cross-functionally with Product, Customer Success, and Marketing to shape account strategy and ensure a world class onboarding experience. Serve as the voice of the customer - feeding insights back to internal teams to influence product roadmap and innovation. Maintain accurate forecasting and CRM hygiene using Salesforce. About you Proven success in SaaS sales, with a strong preference for those who've sold into industrial or operational environments. Experience managing full-cycle sales with large, complex deals, including C suite engagement and multi stakeholder negotiations. A strategic, consultative sales approach with the ability to deeply understand manufacturing specific workflows, pain points, and compliance pressures. Comfort with outbound prospecting and driving pipeline in greenfield accounts. Excellent communication, presentation, and interpersonal skills-you know how to make complexity simple and value obvious. Ability to thrive in a collaborative, fast moving team environment where customer impact comes first. Benefits Equity with high growth potential, and a competitive salary. Flexible working arrangements - we encourage you to create the best work blend while working from home and the local SafetyCulture office. Access to professional and personal training and development opportunities - Hackathons, Workshops, Lunch & Learns. We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. In house Culinary Crew serving up daily breakfast, lunch and snacks. Well being initiatives such as subsidised fitness programs, EAP services and generous parental leave policy. Quarterly celebrations and team events, including the annual Shiplt global offsite. Table tennis, board games, gym sessions, book club, and pet friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Apr 24, 2026
Full time
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our grow is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. Step into an exciting role where you'll be part of a team dedicated to some of our largest customers. Your mission? Identify new logo opportunities in our thriving verticals. You'll be a trusted advisor to our customers, understanding customer needs, and collaborating across the business to maximise their success. We're on the hunt for an Senior Account Executive who excels in a dynamic, high-growth environment and is seasoned in scaling customer engagements in a competitive landscape. How you will spend your time Lead the end-to-end sales process, from strategic prospecting to closing, with a focus on acquiring new customers. Build and expand executive relationships in the our core customer industries, gaining deep insights into customer operations, compliance needs, and safety goals. Uncover and drive new revenue opportunities. Represent SafetyCulture at industry trade shows, conferences, and customer events - bringing our vision to life through thought leadership. Conduct tailored, high-impact demos that align SafetyCulture's platform to the operational challenges of your prospects. Collaborate cross-functionally with Product, Customer Success, and Marketing to shape account strategy and ensure a world class onboarding experience. Serve as the voice of the customer - feeding insights back to internal teams to influence product roadmap and innovation. Maintain accurate forecasting and CRM hygiene using Salesforce. About you Proven success in SaaS sales, with a strong preference for those who've sold into industrial or operational environments. Experience managing full-cycle sales with large, complex deals, including C suite engagement and multi stakeholder negotiations. A strategic, consultative sales approach with the ability to deeply understand manufacturing specific workflows, pain points, and compliance pressures. Comfort with outbound prospecting and driving pipeline in greenfield accounts. Excellent communication, presentation, and interpersonal skills-you know how to make complexity simple and value obvious. Ability to thrive in a collaborative, fast moving team environment where customer impact comes first. Benefits Equity with high growth potential, and a competitive salary. Flexible working arrangements - we encourage you to create the best work blend while working from home and the local SafetyCulture office. Access to professional and personal training and development opportunities - Hackathons, Workshops, Lunch & Learns. We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. In house Culinary Crew serving up daily breakfast, lunch and snacks. Well being initiatives such as subsidised fitness programs, EAP services and generous parental leave policy. Quarterly celebrations and team events, including the annual Shiplt global offsite. Table tennis, board games, gym sessions, book club, and pet friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Anderson Wright Consulting
Customer Service Advisor
Anderson Wright Consulting Newcastle, Staffordshire
CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION
Apr 24, 2026
Full time
CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION
CONCENTRIX
Customer Support Advisor- Spanish
CONCENTRIX City, Belfast
Experience the power of a game-changing career. Do you have a passion for fashion and retail, paired with a love for online shopping? Concentrix is on the lookout for enthusiastic individuals to become part of our Primark team as Customer Support Advisors. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday (20% pay uplift from 10pm-12am). In this role, you'll engage with customers via social media and email in English and Spanish, handling a range of inquiries such as missing orders, payment issues, product availability, and order changes or cancellations. We are looking for someone who can maintain a friendly and cheerful demeanor, while also being empathetic, patient, and professional. What s in it for you 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. PUREGYM Discount & 0% joining fee. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Pension Scheme. Perks at Work- employee savings scheme. Concentrix is a great match if you have: Excellent English & Spanish verbal/written skills. Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home. Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their employer of choice. Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 24, 2026
Full time
Experience the power of a game-changing career. Do you have a passion for fashion and retail, paired with a love for online shopping? Concentrix is on the lookout for enthusiastic individuals to become part of our Primark team as Customer Support Advisors. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday (20% pay uplift from 10pm-12am). In this role, you'll engage with customers via social media and email in English and Spanish, handling a range of inquiries such as missing orders, payment issues, product availability, and order changes or cancellations. We are looking for someone who can maintain a friendly and cheerful demeanor, while also being empathetic, patient, and professional. What s in it for you 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. PUREGYM Discount & 0% joining fee. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Pension Scheme. Perks at Work- employee savings scheme. Concentrix is a great match if you have: Excellent English & Spanish verbal/written skills. Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home. Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their employer of choice. Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom s law, only applicants who are legally authorised to work in the UK will be considered for this position.
ECU Testing
Call Handler (Italian speaker)
ECU Testing Heanor, Derbyshire
Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles. Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding. You will be required to perform the following tasks: To ensure the efficient handling of inbound and outbound calls in a timely manner. To Identify opportunities to upsell products and services for successful sales opportunities Handle Live chat online enquiries To ensure accurate information is provided over the phone and in person where necessary. To update customer records and internal Database as and when required To create invoices, proformas and credit notes To create outbound and inbound courier labels Communicate effectively with internal technical departments. Be an effective go-between for customers and internal technical staff The successful Call Handler will: Have extensive experience within a call centre Be fluent Italian speaking Be computer literate Be able to work calmly under pressure Be comfortable working in a fast-paced environment and be capable of multitasking Must have excellent customer service background In return, the successful candidates will receive: Full on the job training, constantly, throughout you career here at ECU Testing ltd. 32 days holiday per year, inclusive of bank holidays. Free work uniform and PPE. Free takeaway meal every Friday, named FAT FRIDAY by all the staff. Access to a fully equipped company gym. Birthday Gifts. Christmas party, fully paid for by the Managing director. Annual team building days. Excellent in-house career development opportunities. If you are interested in this role, please apply online today.
Apr 24, 2026
Full time
Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles. Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding. You will be required to perform the following tasks: To ensure the efficient handling of inbound and outbound calls in a timely manner. To Identify opportunities to upsell products and services for successful sales opportunities Handle Live chat online enquiries To ensure accurate information is provided over the phone and in person where necessary. To update customer records and internal Database as and when required To create invoices, proformas and credit notes To create outbound and inbound courier labels Communicate effectively with internal technical departments. Be an effective go-between for customers and internal technical staff The successful Call Handler will: Have extensive experience within a call centre Be fluent Italian speaking Be computer literate Be able to work calmly under pressure Be comfortable working in a fast-paced environment and be capable of multitasking Must have excellent customer service background In return, the successful candidates will receive: Full on the job training, constantly, throughout you career here at ECU Testing ltd. 32 days holiday per year, inclusive of bank holidays. Free work uniform and PPE. Free takeaway meal every Friday, named FAT FRIDAY by all the staff. Access to a fully equipped company gym. Birthday Gifts. Christmas party, fully paid for by the Managing director. Annual team building days. Excellent in-house career development opportunities. If you are interested in this role, please apply online today.
Elite Staffing Solutions
Insurance Advisor
Elite Staffing Solutions Bournemouth, Dorset
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Apr 24, 2026
Full time
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Team Lead
Manpower Group (UK) Manchester, Lancashire
Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency
Apr 24, 2026
Full time
Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily / weekly / monthly reporting to Operations Managers Completion of mid and end of year appraisal, ensuring these are completed in provided time scales What you'll bring Understanding and experience of team dynamics Flexible approach Professional manner which represents Company values at all times Enthusiastic and confident with a "can do" attitude Team player with the ability to build relationships with both colleagues and external clients Resilient and focused on delivering good levels of service through the team High focus on innovation and automation resulting in increased efficiency
Michael Page
Customer Experience Advisor
Michael Page City, Leeds
Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Client Details Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Description As a Customer Experience Advisor you will be the first point of call for existing customers supporting with a variety of queries regarding their products and services. The role will be mainly telephony based and will be also be dealing with any emails coming into the business and responding to customers via webchat and occasionally social media platforms. You would be working as part of a team to ensure service level agreements are met all customers have a smooth experience and aiming for a first call resolution. If you thrive in busy environments are passionate about client care and making a difference we would love to hear from you! Profile Previous contact centre/customer service experience Able to work in a busy fast paced environment and towards targets and SLAs Excellent communication skills both verbal and written Able to build good working relationships An excellent team player Job Offer Salary of 26100+ reputable financial services organisation+ full training provided+ excellent progression and development opportunities+ central Leeds+ superb offices and facilities+ growing organisation+ excellent reputation for client care+ no shift patterns or weekends+ good benefits package+ excellent team and culture+ regular socials and incentives+ immediate interviews being held
Apr 24, 2026
Full time
Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Client Details Michael Page have partnered with a reputable Financial Services Business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start immediately. This would be an exceptional opportunity for someone experienced within customer services looking to join a growing business which offer excellent progression and development. Immediate interviews being held please apply now! Description As a Customer Experience Advisor you will be the first point of call for existing customers supporting with a variety of queries regarding their products and services. The role will be mainly telephony based and will be also be dealing with any emails coming into the business and responding to customers via webchat and occasionally social media platforms. You would be working as part of a team to ensure service level agreements are met all customers have a smooth experience and aiming for a first call resolution. If you thrive in busy environments are passionate about client care and making a difference we would love to hear from you! Profile Previous contact centre/customer service experience Able to work in a busy fast paced environment and towards targets and SLAs Excellent communication skills both verbal and written Able to build good working relationships An excellent team player Job Offer Salary of 26100+ reputable financial services organisation+ full training provided+ excellent progression and development opportunities+ central Leeds+ superb offices and facilities+ growing organisation+ excellent reputation for client care+ no shift patterns or weekends+ good benefits package+ excellent team and culture+ regular socials and incentives+ immediate interviews being held
Saab UK
Product Security Manager
Saab UK Hull, Yorkshire
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Apr 24, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
BDO
US Private Client Services Director
BDO
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons The BDO US led private client practice concentrates an offering to address the key US market with a unique tax system which requires US persons to comply in the US irrespective of tax residence click apply for full job details
Apr 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons The BDO US led private client practice concentrates an offering to address the key US market with a unique tax system which requires US persons to comply in the US irrespective of tax residence click apply for full job details
Customer Success Manager
Sylvera
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
Apr 24, 2026
Full time
What is Sylvera anyway? Sylvera helps organisations make confident decisions in carbon and commodity markets. We independently assess the quality of carbon projects, track market pricing and supply signals, and provide geospatial and carbon intensity data - giving our clients the clarity they need to invest in real climate action. We're a team of 130+ scientists, engineers, and market experts based across London, New York, São Paulo, Singapore, and Tokyo. Our work spans market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis. We partner with governments and policymakers to raise the bar for transparency and rigour across carbon markets. Backed by over $96 million from investors including Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we're trusted by Fortune 500 companies, major financial institutions, and governments worldwide. If you care about climate, enjoy solving hard problems, and want to work with people who take the mission seriously - we'd love to hear from you. What will I be doing? We're looking for a mission driven Customer Success Manager to help own and grow our book of business for the EMEA region. We operate in an extremely dynamic environment that requires mental agility and a genuine eagerness to build and manage key commercial relationships. This is an individual contributor position responsible for customer retention and commercial outcomes, with real scope to grow as the business scales. Specific responsibilities will include: Working hand in hand with other members of the commercial team to build trusted, long term ties with key accounts from day 1. Supporting and owning relationships with assigned accounts, playing an integral role in client engagement across the full customer lifecycle, from onboarding through to renewal conversations. Acting as a product ambassador, driving adoption and regular usage of Sylvera's evolving products and services across your account base. Advising customers on our product suite and identifying opportunities to expand our footprint by promoting new products and services. Tracking and delivering value to customers, working towards healthy renewals and strong commercial outcomes. We're looking for someone who: Has 3-7 years of experience in a commercial, advisory, or client facing role - this could be in Customer Success, Account Management, or Consulting/Advisory Has experience working in EMEA markets, with exposure to enterprise or institutional clients Has deep knowledge of or a strong passion for carbon markets - domain expertise is a significant advantage Cares deeply about the climate and ecosystems of the earth Is fully fluent in English; additional European language skills are a plus Is a self starter who enjoys learning and thrives in constantly evolving environments; early stage startup experience is a bonus but not required Is comfortable engaging with senior stakeholders and building credibility quickly Is open to occasional business travel in the region We'd like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Please note that we cannot sponsor a visa. Benefits Equity in a rapidly growing startup Unlimited annual leave - and encouragement to actually use it! 4 weeks/year work from anywhere Enhanced parental leave Up to 20 days paid sick leave Office bar tab once a month Weekly drinks in the office Catered lunch once a month in office Monthly Deliveroo allowance once a month Location London. We work flexibly but encourage people to come to the office regularly, especially for 1 2 1, retros and divisional meetings. Our Values Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures. Stay curious: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Do what's right - even when it's hard: We keep our focus on the long term, even if that means short term challenges. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. Equal employment opportunity Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. AI note takers We sometimes use AI note takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use note takers (whether added to video calls or in the background).
Workshop Recruitment
German Customer Service Advisor
Workshop Recruitment North Baddesley, Hampshire
Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
Apr 24, 2026
Contractor
Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
Zachary Daniels Recruitment
Sales Executive
Zachary Daniels Recruitment City, Edinburgh
Sales Advisor - Luxury Retail Edinburgh Full-Time Salary up to 31,000 Are you passionate about luxury products and delivering exceptional customer experiences? An exciting opportunity has arisen in Edinburgh for a Sales Advisor to join a prestigious boutique, renowned for its heritage, precision, and timeless design. About the Role: As a Sales Advisor, you will be the face of a distinguished luxury brand, offering an unparalleled level of service to a discerning clientele. This is more than just a retail position-it's an opportunity to become a trusted advisor in the world of fine timepieces. Key Responsibilities: Deliver an exceptional, tailored service to every customer, ensuring an unforgettable in-store experience Share detailed product knowledge with confidence and passion, becoming a specialist in our exclusive collections Build strong, long-term relationships with clients, cultivating a loyal customer base Support the boutique team in meeting and exceeding sales targets and KPIs Maintain the highest standards of presentation and professionalism at all times What We're Looking For: Previous experience in luxury retail is essential-ideally within horology, fine jewellery, or premium fashion/accessories A genuine passion for high-end artistry and storytelling Exceptional interpersonal and communication skills A polished, confident, and professional manner Proven ability to thrive in a target-driven, customer-focused environment What's on Offer: Competitive salary with uncapped commission potential Extensive training and development in the world of luxury timepieces Opportunity to be part of an iconic global group with clear pathways for career growth A supportive and prestigious boutique environment in the heart of Edinburgh Join a team that values precision, passion, and excellence. If you have an eye for detail and a love of luxury, we'd love to hear from you. Apply now to begin your journey with one of the most respected names in luxury retail. BBBH33845
Apr 24, 2026
Full time
Sales Advisor - Luxury Retail Edinburgh Full-Time Salary up to 31,000 Are you passionate about luxury products and delivering exceptional customer experiences? An exciting opportunity has arisen in Edinburgh for a Sales Advisor to join a prestigious boutique, renowned for its heritage, precision, and timeless design. About the Role: As a Sales Advisor, you will be the face of a distinguished luxury brand, offering an unparalleled level of service to a discerning clientele. This is more than just a retail position-it's an opportunity to become a trusted advisor in the world of fine timepieces. Key Responsibilities: Deliver an exceptional, tailored service to every customer, ensuring an unforgettable in-store experience Share detailed product knowledge with confidence and passion, becoming a specialist in our exclusive collections Build strong, long-term relationships with clients, cultivating a loyal customer base Support the boutique team in meeting and exceeding sales targets and KPIs Maintain the highest standards of presentation and professionalism at all times What We're Looking For: Previous experience in luxury retail is essential-ideally within horology, fine jewellery, or premium fashion/accessories A genuine passion for high-end artistry and storytelling Exceptional interpersonal and communication skills A polished, confident, and professional manner Proven ability to thrive in a target-driven, customer-focused environment What's on Offer: Competitive salary with uncapped commission potential Extensive training and development in the world of luxury timepieces Opportunity to be part of an iconic global group with clear pathways for career growth A supportive and prestigious boutique environment in the heart of Edinburgh Join a team that values precision, passion, and excellence. If you have an eye for detail and a love of luxury, we'd love to hear from you. Apply now to begin your journey with one of the most respected names in luxury retail. BBBH33845
Adecco
Customer Interaction Advisor - Normal shift
Adecco Corby, Northamptonshire
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 11th May Type: Temporary ongoing with potential to become permanent Pay: 12.71/hour for the first 12 weeks whilst training 13.22/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm (occasional weekends) Training: First 5 weeks, Monday-Friday, 9:00am-3:00pm and remaining 2 weeks, Monday-Friday 9:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access toawiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 24, 2026
Seasonal
Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 11th May Type: Temporary ongoing with potential to become permanent Pay: 12.71/hour for the first 12 weeks whilst training 13.22/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm (occasional weekends) Training: First 5 weeks, Monday-Friday, 9:00am-3:00pm and remaining 2 weeks, Monday-Friday 9:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple channels (phone, email, live chat) Resolve customer issues and complaints with empathy and efficiency Collaborate across departments to ensure smooth service delivery Identify opportunities and leads for sales teams through effective questioning Process returns, credits, and refunds accurately Support customers in their preferred communication channel What We're Looking For Experience in a multi-channel customer service environment Excellent communication and organisational skills Proactive, adaptable, and solution-focused mindset Strong attention to detail and ability to work under pressure A genuine passion for helping customers Benefits Shift bonuses for evenings, weekends, and night work Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year) Enhanced overtime rates Bank holiday working required (minimum 2 per year) Access toawiderangeofwellbeing and family-friendly policies, including: Support for ongoing health conditions Neurodiversity assessments and post-diagnostic support Women's health support (fertility, menopause, endometriosis) LGBTQ+ inclusive healthcare options Career Progression This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Solution Auto
Service Advisor
The Solution Auto Stevenage, Hertfordshire
Service Advisor Franchised Motor Dealership - Stevenage Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 32,000 OTE: 37,500+ Monday to Friday 8am - 6pm 1 in 3 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 24, 2026
Full time
Service Advisor Franchised Motor Dealership - Stevenage Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 32,000 OTE: 37,500+ Monday to Friday 8am - 6pm 1 in 3 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

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