Deputy Manager - Jollyes Pets - Bangor. Salary £28,500 - £30,000 p.a. + bonus potential of £1-5k p.a . Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Bangor store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times ' Best Places to Work ' list and accredited by the Pet Sustainability Coalition in 2024. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £28,500 - 30,000 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Deputy Manager: Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service. Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. ( Training given). Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. The Skills: To be successful in this role, joining as a Deputy Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis. A team player, able to communicate effectively and build high performing and highly engaged teams. Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware and have a proactive approach with great planning and organisation skills. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
May 08, 2026
Full time
Deputy Manager - Jollyes Pets - Bangor. Salary £28,500 - £30,000 p.a. + bonus potential of £1-5k p.a . Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Bangor store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times ' Best Places to Work ' list and accredited by the Pet Sustainability Coalition in 2024. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £28,500 - 30,000 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Deputy Manager: Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service. Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. ( Training given). Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. The Skills: To be successful in this role, joining as a Deputy Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis. A team player, able to communicate effectively and build high performing and highly engaged teams. Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware and have a proactive approach with great planning and organisation skills. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Restaurant Coordinator Maternity Cover Salary £28,760 - £33,563 28hrs pw About us The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. About the role Working for our subsidiary company Sparks Teaching Services as a Restaurant Co-Ordinator, you will be responsible for ensuring an outstanding learning environment within the Silver Plate restaurant. You will ensure that all learners are trained and assessed in line with college and awarding body requirements whist also ensuring the efficient running of the commercial aspects of the business. You will work closely with the Restaurant manager to ensure that all targets are exceeded in line with the departments business plan for the academic year. You will ensure a vibrant inclusive learning environment for all learners and ensure training, and assessments are carried out in line with college and awarding body requirements. You will be required to work with the restaurant manager to develop new innovations in line with industry trends. This is a fixed term contract to cover Maternity Leave from August 2026 to January 2027 Main Responsibilities: Responsible for ensuring an outstanding learner experience with innovative training and coaching to ensure and outstanding learning experience within the Silver Plate restaurant. Train and assess students in the classroom and Silver Plate restaurant Provide effective and timely feedback to students on assessment practices in order for them to develop their skills, knowledge and behaviours Maintain learner google classroom and learning materials Liaise with student experience team on absenteeism and safeguarding Plan learning and carry out assessments in line with awarding body requirements Responsible for ensuring an excellent customer experience upholding the reputation of the Silver Plate restaurant Cash handling and ensuring that the financial returns are completed in order to meet internal financial deadlines Liaising with the catering operations manager to ensure that all payments are processed in a timely manner Coordinate and prepare the restaurant for service sessions in line with the learner and customer experience ensuring that learners are fully prepared to deal with customer needs and requirements. Compliance with Health and Safety, Food hygiene regulations and licensing laws Co ordinating internal and external events to ensure the smooth running of the restaurant. Liaising with the restaurant manager keep up to date on developments in industry practice Deputising for the catering operations manager when required What we can offer you As the successful candidate, you will be offered a salary of £28,760.41 - £33,563 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Please note the salary will be pro rated to reflect the hours worked. Our benefits Enhanced Pension contributions scheme with Nest - 3% Annual leave - 20 Days (148 hours) + 8 Bank Holidays (59.2 hours) - this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at majority of our campuses Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. If you require any reasonable adjustments or any support at any point throughout the process, please contact (url removed) Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. For queries regarding the application process, please contact the Recruitment Team a As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 17 May 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy
May 08, 2026
Contractor
Restaurant Coordinator Maternity Cover Salary £28,760 - £33,563 28hrs pw About us The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. About the role Working for our subsidiary company Sparks Teaching Services as a Restaurant Co-Ordinator, you will be responsible for ensuring an outstanding learning environment within the Silver Plate restaurant. You will ensure that all learners are trained and assessed in line with college and awarding body requirements whist also ensuring the efficient running of the commercial aspects of the business. You will work closely with the Restaurant manager to ensure that all targets are exceeded in line with the departments business plan for the academic year. You will ensure a vibrant inclusive learning environment for all learners and ensure training, and assessments are carried out in line with college and awarding body requirements. You will be required to work with the restaurant manager to develop new innovations in line with industry trends. This is a fixed term contract to cover Maternity Leave from August 2026 to January 2027 Main Responsibilities: Responsible for ensuring an outstanding learner experience with innovative training and coaching to ensure and outstanding learning experience within the Silver Plate restaurant. Train and assess students in the classroom and Silver Plate restaurant Provide effective and timely feedback to students on assessment practices in order for them to develop their skills, knowledge and behaviours Maintain learner google classroom and learning materials Liaise with student experience team on absenteeism and safeguarding Plan learning and carry out assessments in line with awarding body requirements Responsible for ensuring an excellent customer experience upholding the reputation of the Silver Plate restaurant Cash handling and ensuring that the financial returns are completed in order to meet internal financial deadlines Liaising with the catering operations manager to ensure that all payments are processed in a timely manner Coordinate and prepare the restaurant for service sessions in line with the learner and customer experience ensuring that learners are fully prepared to deal with customer needs and requirements. Compliance with Health and Safety, Food hygiene regulations and licensing laws Co ordinating internal and external events to ensure the smooth running of the restaurant. Liaising with the restaurant manager keep up to date on developments in industry practice Deputising for the catering operations manager when required What we can offer you As the successful candidate, you will be offered a salary of £28,760.41 - £33,563 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Please note the salary will be pro rated to reflect the hours worked. Our benefits Enhanced Pension contributions scheme with Nest - 3% Annual leave - 20 Days (148 hours) + 8 Bank Holidays (59.2 hours) - this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at majority of our campuses Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. If you require any reasonable adjustments or any support at any point throughout the process, please contact (url removed) Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. For queries regarding the application process, please contact the Recruitment Team a As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 17 May 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
May 08, 2026
Full time
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 08, 2026
Full time
We re seeking a UK-based PHP Full Stack Software Engineer to support the continued growth of our sustainability and digital learning platforms. You ll be a hands-on developer who enjoys building modern, responsive user experiences, writing clean, scalable code, and collaborating closely with designers and cross-functional teams. This is an opportunity to contribute to platforms that deliver meaningful impact at scale, improving the learning experience for thousands of users. The Role at a Glance: PHP Full Stack Software Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up We really value a short intro covering note :-) Closing Date: 22nd May Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change through innovative technology, expert advisory, and award-winning learning solutions. We partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for our commitment to an outstanding workplace. We prioritise wellbeing, offer clear development pathways, and create an environment where people can grow both personally and professionally. About the Role: This is a hands-on development role focused on delivering high-quality front-end experiences alongside robust PHP-based functionality. You ll work closely with designers and stakeholders to bring user experiences to life, while contributing to the ongoing development and optimisation of our Moodle-based platforms. We make extensive use of AI-assisted development tools and are continuing to expand this across the team, so you ll play a part in shaping how these are used effectively. Key Responsibilities: You will collaborate with designers to translate detailed front-end specifications into high-quality web pages, building modern, responsive interfaces that enhance user experience. You will write clean, reusable code across both front-end and PHP components, while contributing to code reviews and supporting other developers where needed. You will take ownership of software quality, ensuring best practices are followed across development, testing, and performance optimisation, including writing and maintaining unit and Behat tests. System Management & Support: You will troubleshoot issues and optimise applications to ensure performance, scalability, and reliability across platforms. You will ensure systems meet accessibility standards, GDPR requirements, and data protection best practices, while supporting QA processes and maintaining data integrity. Collaboration & Stakeholder Management: You will work as part of a cross-functional team alongside engineers, product designers, and product managers, contributing to all stages of the agile development lifecycle. You will engage with wider stakeholders including Learning Technologists, Sustainability Consultants, and Designers, providing technical guidance and translating requirements into effective solutions. Continuous Improvement: You will stay up to date with modern front-end technologies, particularly HTML, CSS, and JavaScript, and proactively suggest improvements to user experience and development practices. You will contribute to the evolution of AI-assisted development within the team, helping to identify opportunities for efficiency and quality improvements. Essential Requirements: You must have UK work authorisation and strong English communication skills, alongside 3 5 years of commercial front-end development experience. You ll bring strong technical capability across HTML, CSS3, and JavaScript, with experience working with relational databases such as MySQL or PostgreSQL, and confidence using Git for version control. Experience with Bootstrap, Ajax, and jQuery is important, alongside a solid understanding of writing optimised, maintainable code. Professional Skills: You are a strong problem-solver who can optimise code and troubleshoot effectively. You communicate clearly, work well with others, and are comfortable managing multiple priorities in a collaborative environment. Desirable Skills: Experience with Moodle would be highly beneficial, along with familiarity with Docker, cloud platforms, CI/CD pipelines, and Linux environments. Knowledge of authentication protocols, WordPress, or additional programming languages would be advantageous, as would any exposure to AI-assisted coding tools or project management practices. What s on Offer: • A competitive salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • Profit share scheme and discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office with lounge, café bar, gym, and rooftop terrace • Ongoing professional development tailored to your career goals Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional HR Advisor East Grinstead, West Sussex Circa £38,000 per annum Monday - Friday, 40 hours a week, 9am - 6pm About Us An award-winning, market-leading 3PL (third party logistics provider), ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. We are a people business, investing in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The Role We are looking for a confident and experienced Regional HR Advisor to support a geographically dispersed workforce across logistics sites and office locations in Sussex and Surrey with occasional wider travel. This is a practical role with regular travel, ideal for someone who enjoys being visible on site and working closely with operational leaders. As a Regional HR Advisor, you will provide end to end generalist HR support, with a strong focus on employee relations. Reporting into an HR Manager, but working independently across multiple locations, you will act as a trusted partner to managers in both warehouse and office environments. Key responsibilities include: - Managing a varied ER caseload, including disciplinaries, grievances, absence management, performance and capability - Supporting managers through investigations, hearings and outcome meetings - Providing clear, pragmatic advice aligned to UK employment law and company policy - Coaching line managers to improve people management capability in a fast-paced logistics setting, ensuring fair and consistent HR practices across all locations - Supporting both operational and office-based colleagues - Building strong relationships across a multisite regional structure - Regular travel to logistics depots and office locations within your region - most within a short distance of each other, with some occasional longer travel - Opportunity to contribute to development work and projects that support business growth You can offer: - 2 3 years proven experience managing ER casework in a generalist HR role, with the ability to work autonomously, prioritise effectively and manage competing demands - Experience in multi-site operations (desirable) - Strong working knowledge of UK employment law - Confidence engaging with managers at all levels, from frontline supervisors to senior leaders - A practical, resilient and commercially minded approach - CIPD Level5 (or above), or working towards, is desirable but not essential We Offer - A varied, visible HR role within a fast-moving logistics organisation - Autonomy and ownership of your regional remit, with guidance from our HR Manager - Supportive and collaborative HR team - Opportunities for professional development and progression Benefits - Discretionary company bonus scheme - Opportunity for hybrid working - 3 days per week on site - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days' holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday - Birthday leave - Free on-site parking, with electric car charging at certain locations - Range of employee awards - Regular social events - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme - Enhanced maternity and paternity leave If you can offer 2 3 years solid HR and ER experience and enjoy operational HR working across a multisite logistics and office environment, we d be keen to hear from you. Job Application Requirements - We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants: - Right to Work in the UK & Basic DBS Check You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us. - References - We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees. - English Language You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues. If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply. Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits please visit our website.
May 08, 2026
Full time
Regional HR Advisor East Grinstead, West Sussex Circa £38,000 per annum Monday - Friday, 40 hours a week, 9am - 6pm About Us An award-winning, market-leading 3PL (third party logistics provider), ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. We are a people business, investing in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The Role We are looking for a confident and experienced Regional HR Advisor to support a geographically dispersed workforce across logistics sites and office locations in Sussex and Surrey with occasional wider travel. This is a practical role with regular travel, ideal for someone who enjoys being visible on site and working closely with operational leaders. As a Regional HR Advisor, you will provide end to end generalist HR support, with a strong focus on employee relations. Reporting into an HR Manager, but working independently across multiple locations, you will act as a trusted partner to managers in both warehouse and office environments. Key responsibilities include: - Managing a varied ER caseload, including disciplinaries, grievances, absence management, performance and capability - Supporting managers through investigations, hearings and outcome meetings - Providing clear, pragmatic advice aligned to UK employment law and company policy - Coaching line managers to improve people management capability in a fast-paced logistics setting, ensuring fair and consistent HR practices across all locations - Supporting both operational and office-based colleagues - Building strong relationships across a multisite regional structure - Regular travel to logistics depots and office locations within your region - most within a short distance of each other, with some occasional longer travel - Opportunity to contribute to development work and projects that support business growth You can offer: - 2 3 years proven experience managing ER casework in a generalist HR role, with the ability to work autonomously, prioritise effectively and manage competing demands - Experience in multi-site operations (desirable) - Strong working knowledge of UK employment law - Confidence engaging with managers at all levels, from frontline supervisors to senior leaders - A practical, resilient and commercially minded approach - CIPD Level5 (or above), or working towards, is desirable but not essential We Offer - A varied, visible HR role within a fast-moving logistics organisation - Autonomy and ownership of your regional remit, with guidance from our HR Manager - Supportive and collaborative HR team - Opportunities for professional development and progression Benefits - Discretionary company bonus scheme - Opportunity for hybrid working - 3 days per week on site - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days' holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday - Birthday leave - Free on-site parking, with electric car charging at certain locations - Range of employee awards - Regular social events - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme - Enhanced maternity and paternity leave If you can offer 2 3 years solid HR and ER experience and enjoy operational HR working across a multisite logistics and office environment, we d be keen to hear from you. Job Application Requirements - We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants: - Right to Work in the UK & Basic DBS Check You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us. - References - We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees. - English Language You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues. If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply. Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits please visit our website.
What you'll be doing As Commercial Capability Manager , you'll lead the development and delivery of a Commercial Capability Strategy for UK Parliament, strengthening commercial expertise within the Parliamentary Commercial Department (PCD) and building commercial awareness across the wider organisation. You'll design and deliver engaging training and communications, working closely with policy experts, learning and development teams and senior stakeholders to embed best practice across procurement, contract management and key policy areas such as social value and modern slavery. You'll monitor and evaluate how commercial capability is improving, using insight and assurance to continuously refine development plans and demonstrate impact. Alongside this, you'll support professional development, succession planning and talent management for PCD, helping colleagues to specialise and progress in their commercial careers. You'll also build effective relationships with external benchmarking bodies and partners to ensure Parliament's commercial capability continues to meet recognised standards and supports the delivery of high-value, high-profile projects. This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. A passion for growing commercial capability , with the curiosity and drive to continually develop your own expertise and to help others build confidence and skills in commercial thinking, procurement and contract management. An ability to create clear, engaging learning experiences , with experience (or the ambition to develop experience) in designing and delivering briefings, training and learning journeys that meet the needs of different audiences and levels of commercial maturity. A strong developing understanding of public sector procurement , including legislation, policy and best practice, and an interest in applying these to deliver compliant, high quality and value for money commercial outcomes in a complex organisation. An interest in capability, talent and professional development , with the potential to shape learning pathways, support continuous professional development and coordinate subject matter experts to create coherent and impactful training. Confidence working with a wide range of stakeholders , adapting your communication style to suit different audiences, building trusted relationships, and promoting inclusive ways of working that reflect Parliament's values. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with a 500-word limit. More information on the application process can be found here: Application process - UK Parliament Please note that total salary may be comprised of a mixture of basic salary pay up to £50,374 (consolidated) and market sector allowances (non-consolidated). Remuneration is set based on skills, experience and relevant market comparators. We may close the vacancy prior to the closing date stated due to a high volume of applications.
May 08, 2026
Full time
What you'll be doing As Commercial Capability Manager , you'll lead the development and delivery of a Commercial Capability Strategy for UK Parliament, strengthening commercial expertise within the Parliamentary Commercial Department (PCD) and building commercial awareness across the wider organisation. You'll design and deliver engaging training and communications, working closely with policy experts, learning and development teams and senior stakeholders to embed best practice across procurement, contract management and key policy areas such as social value and modern slavery. You'll monitor and evaluate how commercial capability is improving, using insight and assurance to continuously refine development plans and demonstrate impact. Alongside this, you'll support professional development, succession planning and talent management for PCD, helping colleagues to specialise and progress in their commercial careers. You'll also build effective relationships with external benchmarking bodies and partners to ensure Parliament's commercial capability continues to meet recognised standards and supports the delivery of high-value, high-profile projects. This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. A passion for growing commercial capability , with the curiosity and drive to continually develop your own expertise and to help others build confidence and skills in commercial thinking, procurement and contract management. An ability to create clear, engaging learning experiences , with experience (or the ambition to develop experience) in designing and delivering briefings, training and learning journeys that meet the needs of different audiences and levels of commercial maturity. A strong developing understanding of public sector procurement , including legislation, policy and best practice, and an interest in applying these to deliver compliant, high quality and value for money commercial outcomes in a complex organisation. An interest in capability, talent and professional development , with the potential to shape learning pathways, support continuous professional development and coordinate subject matter experts to create coherent and impactful training. Confidence working with a wide range of stakeholders , adapting your communication style to suit different audiences, building trusted relationships, and promoting inclusive ways of working that reflect Parliament's values. Next Steps and Additional Information CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with a 500-word limit. More information on the application process can be found here: Application process - UK Parliament Please note that total salary may be comprised of a mixture of basic salary pay up to £50,374 (consolidated) and market sector allowances (non-consolidated). Remuneration is set based on skills, experience and relevant market comparators. We may close the vacancy prior to the closing date stated due to a high volume of applications.
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business. • Deliver business needs and performance expectations and standards • Encourage and establishing a culture of innovation and consistency. • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters • Managing business needs and performance expectations and standards • Support with retail budgeting, reporting and financial performance. • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility • Setting quality and operational standards and upholding the same • Establish excellent relationships with clients, contractors and other departments • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes • Liaising with culinary and operational leads to implement continuous food product development and drive footfall • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential • Experience in a multisite outlet, stadium or event catering environment essential • Personal circumstances must allow working flexible hours to align with stadia activity • Strong leadership qualities and excellent communicator • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems • Standards and quality driven hands on management style • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
LOCATION The Howard Centre, London SHIFT PATTERN 4 on 4 off, 42 Hours per week PAY RATE £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
May 08, 2026
Full time
LOCATION The Howard Centre, London SHIFT PATTERN 4 on 4 off, 42 Hours per week PAY RATE £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
L Lynch Plant Hire & Haulage Limited
Inverness, Highland
At Lynch, we've been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service, safety-first mindset, and sustainable solutions, we take pride in doing things differently. People are at the heart of what we do. We're looking for an experienced Depot Manager to lead our Inverness depot, ensuring strong operational performance, commercial success, and an engaged, high-performing team. This is a leadership role for someone who thrives on accountability, continuous improvement, and delivering exceptional customer service. What you'll do As Depot Manager, you'll be responsible for the day-to-day operational success of the depot, including: Providing strong, inspirational leadership that role models Lynch values and maintains high standards Leading, coaching, motivating and developing your team to achieve their full potential Delivering targets across sales, profit, utilisation, stock availability, stock loss, debt, payroll, costs and customer satisfaction Driving operational efficiency through performance reviews, resource planning and effective scheduling Ensuring compliance with all systems, procedures and processes so information and invoicing are accurate and complete Implementing business initiatives and change programmes right first time Using knowledge of the local market, competitors and customers to influence business decisions Managing cost centre and payroll expenditure within agreed budgets Improving team capability through effective recruitment and ongoing training Supporting regional network changes to ensure seamless customer service Authorising commercial deals that generate sustainable profit growth Maintaining clear, consistent communication around performance, targets and company vision Visiting key customers and strengthening relationships Championing HSQE standards to safeguard our people, customers and business Ensuring operational KPIs remain aligned with company expectations Driving engagement, productivity and retention across the depot team What we're looking for We're looking for a driven and experienced manager who leads from the front and takes ownership of results. You'll bring: Proven leadership experience within plant hire or the construction industry Strong commercial awareness and experience managing budgets and cost centres Knowledge of plant machinery and depot operations Excellent organisational skills and the ability to meet strict deadlines Confidence to influence, challenge and drive continuous improvement Strong communication skills and the ability to build relationships internally and externally A team-player mindset with a focus on collaboration across departments What you'll get A role with purpose and opportunity to make a real impact in the region A collaborative and inclusive environment Ongoing learning and development opportunities £250 ?Love to Learn? voucher each year to support your personal growth and learning goals One Volunteer Day per year to spend helping a cause that you care about Subsidised gym membership - we'll cover 50% of your monthly cost (subject to criteria) 25 days' holiday + bank holidays Enhanced maternity and paternity leave Regular team socials and events At Lynch, our people are our greatest asset, and that is why we invest in the skills and futures of each employee. We believe that creating an exceptional people experience is the key to delivering better performance for our customers, our communities, and our planet. We trust and respect our colleagues and are committed to building a safe, inclusive workplace where everyone is heard, valued, and empowered to make a difference. Join our Inverness team and help us continue delivering excellence while supporting customers to Build Britain's Infrastructure. Ready to Apply? If you're ready to lead a high-performing depot and drive operational and commercial success in Inverness, we'd love to hear from you. Send us your CV or apply online today.
May 08, 2026
Full time
At Lynch, we've been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service, safety-first mindset, and sustainable solutions, we take pride in doing things differently. People are at the heart of what we do. We're looking for an experienced Depot Manager to lead our Inverness depot, ensuring strong operational performance, commercial success, and an engaged, high-performing team. This is a leadership role for someone who thrives on accountability, continuous improvement, and delivering exceptional customer service. What you'll do As Depot Manager, you'll be responsible for the day-to-day operational success of the depot, including: Providing strong, inspirational leadership that role models Lynch values and maintains high standards Leading, coaching, motivating and developing your team to achieve their full potential Delivering targets across sales, profit, utilisation, stock availability, stock loss, debt, payroll, costs and customer satisfaction Driving operational efficiency through performance reviews, resource planning and effective scheduling Ensuring compliance with all systems, procedures and processes so information and invoicing are accurate and complete Implementing business initiatives and change programmes right first time Using knowledge of the local market, competitors and customers to influence business decisions Managing cost centre and payroll expenditure within agreed budgets Improving team capability through effective recruitment and ongoing training Supporting regional network changes to ensure seamless customer service Authorising commercial deals that generate sustainable profit growth Maintaining clear, consistent communication around performance, targets and company vision Visiting key customers and strengthening relationships Championing HSQE standards to safeguard our people, customers and business Ensuring operational KPIs remain aligned with company expectations Driving engagement, productivity and retention across the depot team What we're looking for We're looking for a driven and experienced manager who leads from the front and takes ownership of results. You'll bring: Proven leadership experience within plant hire or the construction industry Strong commercial awareness and experience managing budgets and cost centres Knowledge of plant machinery and depot operations Excellent organisational skills and the ability to meet strict deadlines Confidence to influence, challenge and drive continuous improvement Strong communication skills and the ability to build relationships internally and externally A team-player mindset with a focus on collaboration across departments What you'll get A role with purpose and opportunity to make a real impact in the region A collaborative and inclusive environment Ongoing learning and development opportunities £250 ?Love to Learn? voucher each year to support your personal growth and learning goals One Volunteer Day per year to spend helping a cause that you care about Subsidised gym membership - we'll cover 50% of your monthly cost (subject to criteria) 25 days' holiday + bank holidays Enhanced maternity and paternity leave Regular team socials and events At Lynch, our people are our greatest asset, and that is why we invest in the skills and futures of each employee. We believe that creating an exceptional people experience is the key to delivering better performance for our customers, our communities, and our planet. We trust and respect our colleagues and are committed to building a safe, inclusive workplace where everyone is heard, valued, and empowered to make a difference. Join our Inverness team and help us continue delivering excellence while supporting customers to Build Britain's Infrastructure. Ready to Apply? If you're ready to lead a high-performing depot and drive operational and commercial success in Inverness, we'd love to hear from you. Send us your CV or apply online today.
Account Manager / Sales Executive A fantastic opportunity for a target-driven Account Manager / Sales Executive to manage client accounts, deliver B2B sales growth, and maximise revenue through outbound telesales, account management, and customer relationship management. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Account Executive, Inside Sales Executive, Business Development Executive, Sales Development Representative, Telesales Executive, Telesales Advisor SALARY: £29,293 OTE (Includes a Basic Salary of £25,293 per annum) + Benefits (see below) LOCATION: Remote Work From Home (Candidates Must be UK based) JOB TYPE: Full-Time, Temporary (Maternity Cover) WORKING HOURS: Monday - Thursday: 08:45 - 17:30, Friday: 08:45 - 16:15 JOB OVERVIEW We have a fantastic new job opportunity for an Account Manager / Sales Executive to join a fast-paced, target-driven sales team, managing an established portfolio of B2B customers within a premium product environment. As an Account Manager / Sales Executive you will focus on outbound sales, account management, and client retention, using telesales techniques and relationship management skills to grow revenue and maximise customer value. The Account Manager / Sales Executive will use CRM systems, sales data, and performance insights to identify cross-selling opportunities, improve rate of sale, and deliver commercially focused customer conversations. This role is ideal for someone with experience in telesales, inside sales, or account management who thrives in a high-volume, KPI-driven environment and enjoys building long-term client relationships. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They're People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Account Manager / Sales Executive include: Account Management: Manage a portfolio of existing B2B customer accounts to drive retention and repeat business Outbound Sales Calls: Conduct high-volume outbound telesales activity to engage customers and increase sales Business Development: Identify and convert cross-selling and upselling opportunities across product ranges Customer Relationships: Build and maintain strong client relationships through regular contact and follow-ups Sales Performance: Achieve and exceed sales targets, KPIs, and revenue objectives CRM & Data Management: Accurately maintain customer data, sales activity, and pipeline within CRM systems Data-Driven Selling: Use sales reports and performance metrics such as rate of sale to inform conversations Collaboration: Work closely with internal sales teams to align with regional activity and strategy Customer Service: Handle inbound enquiries and provide a professional, solutions-focused service Brand Representation: Promote a premium brand image in all customer interactions CANDIDATE REQUIREMENTS Previous experience in account management, telesales, inside sales, or B2B sales Proven experience of outbound calling, lead generation, or sales pipeline management Strong communication, negotiation, and relationship management skills Ability to work in a fast-paced, target-driven sales environment Experience using CRM systems and maintaining accurate customer records Commercial awareness with the ability to identify sales opportunities Confident handling objections and closing sales over the phone Strong organisational skills with the ability to prioritise workload Good IT skills including Microsoft Office and database systems Self-motivated with a proactive approach to achieving targets BENEFITS Paid bank holidays plus one additional day in lieu Hybrid working model with office-based training Ongoing training and development opportunities Company pension scheme Wellbeing support and confidential counselling services LinkedIn Learning access and professional certifications Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-T14633 Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 08, 2026
Seasonal
Account Manager / Sales Executive A fantastic opportunity for a target-driven Account Manager / Sales Executive to manage client accounts, deliver B2B sales growth, and maximise revenue through outbound telesales, account management, and customer relationship management. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Account Executive, Inside Sales Executive, Business Development Executive, Sales Development Representative, Telesales Executive, Telesales Advisor SALARY: £29,293 OTE (Includes a Basic Salary of £25,293 per annum) + Benefits (see below) LOCATION: Remote Work From Home (Candidates Must be UK based) JOB TYPE: Full-Time, Temporary (Maternity Cover) WORKING HOURS: Monday - Thursday: 08:45 - 17:30, Friday: 08:45 - 16:15 JOB OVERVIEW We have a fantastic new job opportunity for an Account Manager / Sales Executive to join a fast-paced, target-driven sales team, managing an established portfolio of B2B customers within a premium product environment. As an Account Manager / Sales Executive you will focus on outbound sales, account management, and client retention, using telesales techniques and relationship management skills to grow revenue and maximise customer value. The Account Manager / Sales Executive will use CRM systems, sales data, and performance insights to identify cross-selling opportunities, improve rate of sale, and deliver commercially focused customer conversations. This role is ideal for someone with experience in telesales, inside sales, or account management who thrives in a high-volume, KPI-driven environment and enjoys building long-term client relationships. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They're People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Account Manager / Sales Executive include: Account Management: Manage a portfolio of existing B2B customer accounts to drive retention and repeat business Outbound Sales Calls: Conduct high-volume outbound telesales activity to engage customers and increase sales Business Development: Identify and convert cross-selling and upselling opportunities across product ranges Customer Relationships: Build and maintain strong client relationships through regular contact and follow-ups Sales Performance: Achieve and exceed sales targets, KPIs, and revenue objectives CRM & Data Management: Accurately maintain customer data, sales activity, and pipeline within CRM systems Data-Driven Selling: Use sales reports and performance metrics such as rate of sale to inform conversations Collaboration: Work closely with internal sales teams to align with regional activity and strategy Customer Service: Handle inbound enquiries and provide a professional, solutions-focused service Brand Representation: Promote a premium brand image in all customer interactions CANDIDATE REQUIREMENTS Previous experience in account management, telesales, inside sales, or B2B sales Proven experience of outbound calling, lead generation, or sales pipeline management Strong communication, negotiation, and relationship management skills Ability to work in a fast-paced, target-driven sales environment Experience using CRM systems and maintaining accurate customer records Commercial awareness with the ability to identify sales opportunities Confident handling objections and closing sales over the phone Strong organisational skills with the ability to prioritise workload Good IT skills including Microsoft Office and database systems Self-motivated with a proactive approach to achieving targets BENEFITS Paid bank holidays plus one additional day in lieu Hybrid working model with office-based training Ongoing training and development opportunities Company pension scheme Wellbeing support and confidential counselling services LinkedIn Learning access and professional certifications Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-T14633 Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
This role of 12 month fixed term maternity cover solicitor offers an exciting opportunity within a stimulating arts environment involving drafting, reviewing, negotiating and advising on contracts and regulatory matters for a wide range of University projects. Working alongside solicitors and contracts managers within the Legal Services team, you will advise and interact with motivated colleagues across the University at all levels. The successful candidate will be a qualified solicitor with a background or training in contract, intellectual property and commercial law and the ability to draft to a high standard, work independently and engage with internal stakeholders with support and supervision from senior solicitors. UAL's Legal Services team provides advice, support and representation on a broad range of issues across the University and deals with a wide range of contentious and non-contentious matters and the right candidate will be willing to expand their knowledge and assist with a wide variety of different matters. The key duties of this role are: Reviewing, drafting and advising on a variety of agreements including consultancy, agency, grants, research and development, confidentiality, data sharing/processing, supply and purchase, scholarship, sponsorship and development, collaboration, academic, student agreements - plus other diverse student, commercial and publicly funded project agreements; Advising generally on intellectual property law, charity law and regulatory matters. About you You are a qualified solicitor who has gained contracts experience in private practice or an in-house legal team. You are looking to take the next step in your career to grow your skills. You need to be able to write fluently and have the ability to convey highly technical information in a clear way. Importantly, you have a strong commercial focus and an excellent grasp of legal and commercial work across a broad range of projects. You will also have a good working knowledge or some experience of intellectual property law issues. Detail conscious, you approach work with a practical and proactive mind-set - quickly identifying problems, understanding the context and proposing constructive commercial solutions. Knowledge of or an interest in higher education law would be an advantage. Individuals with a range of experience in private or in-house environments are welcomed. The essential criteria for this post are: Qualified to practise as a solicitor in England and Wales with post-qualification experience in respect of contract and commercial law gained within private practice or an in-house legal team; Excellent drafting skills and the ability to provide clear and practical advice; Experience of working under pressure and to strict deadlines; Good research skills and a willingness to maintain and expand your legal knowledge. If you have any general questions or have accessibility needs, please contact To apply please click the apply button. Closing date: 20th May 2026, 23:55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
May 08, 2026
Full time
This role of 12 month fixed term maternity cover solicitor offers an exciting opportunity within a stimulating arts environment involving drafting, reviewing, negotiating and advising on contracts and regulatory matters for a wide range of University projects. Working alongside solicitors and contracts managers within the Legal Services team, you will advise and interact with motivated colleagues across the University at all levels. The successful candidate will be a qualified solicitor with a background or training in contract, intellectual property and commercial law and the ability to draft to a high standard, work independently and engage with internal stakeholders with support and supervision from senior solicitors. UAL's Legal Services team provides advice, support and representation on a broad range of issues across the University and deals with a wide range of contentious and non-contentious matters and the right candidate will be willing to expand their knowledge and assist with a wide variety of different matters. The key duties of this role are: Reviewing, drafting and advising on a variety of agreements including consultancy, agency, grants, research and development, confidentiality, data sharing/processing, supply and purchase, scholarship, sponsorship and development, collaboration, academic, student agreements - plus other diverse student, commercial and publicly funded project agreements; Advising generally on intellectual property law, charity law and regulatory matters. About you You are a qualified solicitor who has gained contracts experience in private practice or an in-house legal team. You are looking to take the next step in your career to grow your skills. You need to be able to write fluently and have the ability to convey highly technical information in a clear way. Importantly, you have a strong commercial focus and an excellent grasp of legal and commercial work across a broad range of projects. You will also have a good working knowledge or some experience of intellectual property law issues. Detail conscious, you approach work with a practical and proactive mind-set - quickly identifying problems, understanding the context and proposing constructive commercial solutions. Knowledge of or an interest in higher education law would be an advantage. Individuals with a range of experience in private or in-house environments are welcomed. The essential criteria for this post are: Qualified to practise as a solicitor in England and Wales with post-qualification experience in respect of contract and commercial law gained within private practice or an in-house legal team; Excellent drafting skills and the ability to provide clear and practical advice; Experience of working under pressure and to strict deadlines; Good research skills and a willingness to maintain and expand your legal knowledge. If you have any general questions or have accessibility needs, please contact To apply please click the apply button. Closing date: 20th May 2026, 23:55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Retail Store Manager - Jollyes Pets - New store opening in Yeovil . On Target earnings of c £45,000 p.a. (incl salary up to £35,000 p.a. + bonus potential of £2-10k p.a.) . Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our new Yeovil store. This is a fantastic opportunity to join a growing company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of up to £35,000 p.a. (dep on exp), plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
May 08, 2026
Full time
Retail Store Manager - Jollyes Pets - New store opening in Yeovil . On Target earnings of c £45,000 p.a. (incl salary up to £35,000 p.a. + bonus potential of £2-10k p.a.) . Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our new Yeovil store. This is a fantastic opportunity to join a growing company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of up to £35,000 p.a. (dep on exp), plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts. Retail Trust Membership: Counselling, wellbeing, and financial support. Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services. Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support. Workplace Pension: Legal & General scheme (EE 3%, ER 5%). Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options. Enhanced Family Leave: Maternity and paternity packages above statutory levels. Recognition & Rewards: Top Dog Award with extra day off and perks. Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership. Learning & Development: Ongoing training for career growth. The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced At OneAdvanced, we're one of the UK's largest software companies, delivering AI-powered solutions that help organisations across the supply chain manage their people, operations, and finances more effectively. From warehousing and logistics to business services and transport, we work with thousands of businesses - and we're growing fast. If you're looking to build your career in a business that's serious about AI, moves with pace, and gives you the scope to make a real impact, you're in the right place. What You Will Do Drive net new business growth within the Accelerator unit in a hunter-style role Target organisations across Business Services (facilities & infrastructure management) and/or Passenger Transport (public and private sector) Sell a sector-specific workforce and finance management platform Manage full sales cycles from prospecting through to close (typically 3-6 months) Deliver against a £500K ARR quota, with typical deal sizes ranging from £50K-£200K ARR Build and maintain a strong pipeline, with 60% self-generated through outreach, networking, and events, and 40% supported by SDR and marketing Develop relationships with multiple stakeholders and manage multi-threaded deals Apply a structured sales methodology (such as MEDDICC) to qualify and progress opportunities Operate across a UK-wide territory, engaging prospects both remotely and in person What You Will Have Experience selling SaaS (Software-as-a-Service) solutions Ability to generate new business opportunities and build pipeline independently Strong pipeline management and forecasting capabilities Experience applying a structured qualification methodology (e.g. MEDDICC or similar) Confidence managing complex, multi-stakeholder sales processes Experience selling platform or portfolio-based solutions Effective networking and relationship-building skills, including event engagement A resilient, commercially focused, and target-driven approach Familiarity with sectors such as Business Services, Passenger Transport, Supply Chain, Manufacturing, Utilities, or Construction (beneficial) Understanding of public sector procurement processes (advantageous) What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced At OneAdvanced, we're one of the UK's largest software companies, delivering AI-powered solutions that help organisations across the supply chain manage their people, operations, and finances more effectively. From warehousing and logistics to business services and transport, we work with thousands of businesses - and we're growing fast. If you're looking to build your career in a business that's serious about AI, moves with pace, and gives you the scope to make a real impact, you're in the right place. What You Will Do Drive net new business growth within the Accelerator unit in a hunter-style role Target organisations across Business Services (facilities & infrastructure management) and/or Passenger Transport (public and private sector) Sell a sector-specific workforce and finance management platform Manage full sales cycles from prospecting through to close (typically 3-6 months) Deliver against a £500K ARR quota, with typical deal sizes ranging from £50K-£200K ARR Build and maintain a strong pipeline, with 60% self-generated through outreach, networking, and events, and 40% supported by SDR and marketing Develop relationships with multiple stakeholders and manage multi-threaded deals Apply a structured sales methodology (such as MEDDICC) to qualify and progress opportunities Operate across a UK-wide territory, engaging prospects both remotely and in person What You Will Have Experience selling SaaS (Software-as-a-Service) solutions Ability to generate new business opportunities and build pipeline independently Strong pipeline management and forecasting capabilities Experience applying a structured qualification methodology (e.g. MEDDICC or similar) Confidence managing complex, multi-stakeholder sales processes Experience selling platform or portfolio-based solutions Effective networking and relationship-building skills, including event engagement A resilient, commercially focused, and target-driven approach Familiarity with sectors such as Business Services, Passenger Transport, Supply Chain, Manufacturing, Utilities, or Construction (beneficial) Understanding of public sector procurement processes (advantageous) What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Information Security GRC Risk Manager to join the Group Technology & Data team. You'll support the Information Security (InfoSec) GRC Lead to deliver effective risk management, ensuring risks are consistently identified, assessed and managed and that appropriate governance, including policies and standards, supports effective risk mitigation across the organisation. You'll act as a key driver between InfoSec and the wider business, providing oversight and challenge to ensure risks are appropriately managed. About the role: Own and operate the Information Security risk management framework, ensuring alignment with enterprise risk management (ERM) practices Identify and manage emerging risks, including those associated with AI/ML systems (e.g. bias, privacy, security, and model integrity) Own and deliver risk reporting to senior stakeholders and governance forums, providing clear visibility of risk exposure and remediation progress Lead responses to information security risk queries, assessments, and assurance activities Deliver targeted risk training and awareness to embed a strong risk management culture Own and maintain the Information Security policy framework, ensuring policies and standards remain current, aligned to risk appetite, and meet regulatory requirements Highlight systemic issues, control weaknesses, and emerging threats, driving visibility and action at leadership level Benchmark practices against industry standards and evolving regulatory expectations, ensuring continuous improvement About you: Strong interpersonal skills with the ability to influence, challenge, and engage senior stakeholders, translating technical risk into clear business impact Strong experience in identifying, assessing, and managing information security risks, with the ability to apply structured risk methodologies and align to business risk appetite Highly disciplined and methodical approach to risk analysis, with the ability to break down complex issues and provide clear, actionable insights Experience producing clear, concise risk reporting, including KPIs/KRIs, and presenting insights to leadership Strong organisational skills with the ability to manage multiple priorities, maintain momentum on risk treatment, and ensure follow-through Awareness of emerging technology risks, including AI/ML-related risks, and the ability to incorporate these into risk assessments Working knowledge of industry frameworks and standards (e.g. ISO 27005, ISO 42001, NIST CSF 2.0, NIST 800-53) and relevant regulations (e.g. GDPR, EU AI Principles) Solid understanding of security controls and experience supporting or performing control assessments and testing, with the ability to identify gaps and track remediation Experience with GRC tools (e.g. Diligent One GRC etc.) and risk tracking systems We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 11th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
May 07, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for an Information Security GRC Risk Manager to join the Group Technology & Data team. You'll support the Information Security (InfoSec) GRC Lead to deliver effective risk management, ensuring risks are consistently identified, assessed and managed and that appropriate governance, including policies and standards, supports effective risk mitigation across the organisation. You'll act as a key driver between InfoSec and the wider business, providing oversight and challenge to ensure risks are appropriately managed. About the role: Own and operate the Information Security risk management framework, ensuring alignment with enterprise risk management (ERM) practices Identify and manage emerging risks, including those associated with AI/ML systems (e.g. bias, privacy, security, and model integrity) Own and deliver risk reporting to senior stakeholders and governance forums, providing clear visibility of risk exposure and remediation progress Lead responses to information security risk queries, assessments, and assurance activities Deliver targeted risk training and awareness to embed a strong risk management culture Own and maintain the Information Security policy framework, ensuring policies and standards remain current, aligned to risk appetite, and meet regulatory requirements Highlight systemic issues, control weaknesses, and emerging threats, driving visibility and action at leadership level Benchmark practices against industry standards and evolving regulatory expectations, ensuring continuous improvement About you: Strong interpersonal skills with the ability to influence, challenge, and engage senior stakeholders, translating technical risk into clear business impact Strong experience in identifying, assessing, and managing information security risks, with the ability to apply structured risk methodologies and align to business risk appetite Highly disciplined and methodical approach to risk analysis, with the ability to break down complex issues and provide clear, actionable insights Experience producing clear, concise risk reporting, including KPIs/KRIs, and presenting insights to leadership Strong organisational skills with the ability to manage multiple priorities, maintain momentum on risk treatment, and ensure follow-through Awareness of emerging technology risks, including AI/ML-related risks, and the ability to incorporate these into risk assessments Working knowledge of industry frameworks and standards (e.g. ISO 27005, ISO 42001, NIST CSF 2.0, NIST 800-53) and relevant regulations (e.g. GDPR, EU AI Principles) Solid understanding of security controls and experience supporting or performing control assessments and testing, with the ability to identify gaps and track remediation Experience with GRC tools (e.g. Diligent One GRC etc.) and risk tracking systems We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Monday 11th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
May 07, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
May 07, 2026
Full time
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • Excellent OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 07, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • Excellent OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • Excellent OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 07, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • Excellent OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
LOCATION: The Howard Centre, London SHIFT PATTERN: 4on-4off, 42 hours per week PAY RATE: £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills and Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
May 07, 2026
Full time
LOCATION: The Howard Centre, London SHIFT PATTERN: 4on-4off, 42 hours per week PAY RATE: £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills and Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
