Red Snapper Recruitment Limited
Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 07, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Island Community Support Worker Locations: Scottish Islands Pay: £21 Umbrella £17.91 PAYE (Rolled Up) Contract: Minimum 3 months 45+ hours per week (5-6 days) Accommodation provided Requirements: Full UK Driving Licence & access to a vehicle Role Overview We are seeking experienced Community Support Workers to deliver high-quality, person-centred care to adults living within island communities. This is a rewarding opportunity for individuals who are confident working independently in remote and rural settings. Key Responsibilities Delivering personal care and daily living support within service users' homes Safe moving and handling procedures Administering medication and maintaining accurate records Lone working across various island locations Monitoring and reporting changes in service users' health and wellbeing Requirements Minimum 1 year experience in a Care at Home / domiciliary setting Strong resilience and adaptability for remote working environments Full flexibility to work long hours and varied shifts Additional Benefits Full-time hours available with consistent work Overtime opportunities available Shared accommodation provided locally on the islands Accommodation is typically same-gender shared housing for suitability and comfort Ideal for candidates open to relocation and long-term island placements Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
May 07, 2026
Contractor
Island Community Support Worker Locations: Scottish Islands Pay: £21 Umbrella £17.91 PAYE (Rolled Up) Contract: Minimum 3 months 45+ hours per week (5-6 days) Accommodation provided Requirements: Full UK Driving Licence & access to a vehicle Role Overview We are seeking experienced Community Support Workers to deliver high-quality, person-centred care to adults living within island communities. This is a rewarding opportunity for individuals who are confident working independently in remote and rural settings. Key Responsibilities Delivering personal care and daily living support within service users' homes Safe moving and handling procedures Administering medication and maintaining accurate records Lone working across various island locations Monitoring and reporting changes in service users' health and wellbeing Requirements Minimum 1 year experience in a Care at Home / domiciliary setting Strong resilience and adaptability for remote working environments Full flexibility to work long hours and varied shifts Additional Benefits Full-time hours available with consistent work Overtime opportunities available Shared accommodation provided locally on the islands Accommodation is typically same-gender shared housing for suitability and comfort Ideal for candidates open to relocation and long-term island placements Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
We are recruiting for two Refuge Workers to join our team in Southwark ; the scope on this job involves . Job Title: Refuge Worker Location: Southwark Salary: £29,701.36 per annum Contract type: Full-time, Permanent Hours: 37.5 We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge s values and commitment to ending violence against women and girls. As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others. This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply. Closing date: 9.00am on 15 May 2026 Interview date: 22 May 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
May 07, 2026
Full time
We are recruiting for two Refuge Workers to join our team in Southwark ; the scope on this job involves . Job Title: Refuge Worker Location: Southwark Salary: £29,701.36 per annum Contract type: Full-time, Permanent Hours: 37.5 We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge s values and commitment to ending violence against women and girls. As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others. This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply. Closing date: 9.00am on 15 May 2026 Interview date: 22 May 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how they respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. They're looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At the organistion, their customer promise is "We are proud to make things personal; if it matters to their customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how they respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
May 07, 2026
Full time
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how they respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. They're looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At the organistion, their customer promise is "We are proud to make things personal; if it matters to their customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how they respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Hays Construction and Property
Loughborough, Leicestershire
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 07, 2026
Seasonal
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Seasonal
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Forensic Mental Health Recovery Worker (Nights) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Forensic Mental Health Recovery Worker (Nights) Location: Lewisham. This service does not have step free access Salary: £15,000 Shift Pattern: Part time role covering gaps within the rota which may mean one week working 10.5 hours, and the following week working 21 hours. Shifts will vary Monday to Sunday and will be pre-arranged on a monthly rota. You may be required to work outside these hours as per resident and service requirements. About the Role We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support. Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi independent or independent living. Provide support with personal needs as required by residents. Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities. Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews. Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations. Promote financial and economic wellbeing while supporting residents in reintegrating into the community. Complete safeguarding referrals and other relevant referrals when required. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Experience of working with people of complex backgrounds, ideally within mental health Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 07, 2026
Full time
Forensic Mental Health Recovery Worker (Nights) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Forensic Mental Health Recovery Worker (Nights) Location: Lewisham. This service does not have step free access Salary: £15,000 Shift Pattern: Part time role covering gaps within the rota which may mean one week working 10.5 hours, and the following week working 21 hours. Shifts will vary Monday to Sunday and will be pre-arranged on a monthly rota. You may be required to work outside these hours as per resident and service requirements. About the Role We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support. Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi independent or independent living. Provide support with personal needs as required by residents. Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities. Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews. Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations. Promote financial and economic wellbeing while supporting residents in reintegrating into the community. Complete safeguarding referrals and other relevant referrals when required. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Experience of working with people of complex backgrounds, ideally within mental health Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Join Our Team as a Housing Manager in Warley, Brentwood! Are you passionate about creating vibrant communities? Do you thrive on making a positive difference in people's lives? If so, we have the perfect opportunity for you! We are looking for a dynamic and dedicated Housing Manager to join our team in beautiful Warley, Brentwood. This is a permanent position where your expertise will help shape the future of our housing services! What You'll Do: As our Housing Manager, you will be at the forefront of our mission to provide high-quality housing solutions. Your responsibilities will include: Overseeing the management of housing stock to ensure it meets the needs of our residents. Developing and maintaining positive relationships with tenants, ensuring their voices are heard. Leading a team of dedicated housing professionals to deliver exceptional service. Implementing policies and procedures that promote sustainability and community engagement. Collaborating with local authorities and stakeholders to enhance housing services. Managing budgets and resources effectively to maximize operational efficiency. What We're Looking For: To excel in this role, you should possess: Proven experience in housing management or a related field. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. A genuine commitment to community development and tenant satisfaction. Why Join Us? At our organisation, we believe in fostering a supportive and inclusive workplace. By joining our team, you will benefit from: Competitive salary and benefits package. Opportunities for professional development and career growth. A collaborative and enthusiastic work environment. The chance to make a meaningful impact in the community. What's Next? Are you ready to take the next step in your career? We can't wait to hear from you! If you're excited about the opportunity to lead and innovate in housing management, please send your CV and a cover letter outlining your experience and passion for the role. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Contractor
Join Our Team as a Housing Manager in Warley, Brentwood! Are you passionate about creating vibrant communities? Do you thrive on making a positive difference in people's lives? If so, we have the perfect opportunity for you! We are looking for a dynamic and dedicated Housing Manager to join our team in beautiful Warley, Brentwood. This is a permanent position where your expertise will help shape the future of our housing services! What You'll Do: As our Housing Manager, you will be at the forefront of our mission to provide high-quality housing solutions. Your responsibilities will include: Overseeing the management of housing stock to ensure it meets the needs of our residents. Developing and maintaining positive relationships with tenants, ensuring their voices are heard. Leading a team of dedicated housing professionals to deliver exceptional service. Implementing policies and procedures that promote sustainability and community engagement. Collaborating with local authorities and stakeholders to enhance housing services. Managing budgets and resources effectively to maximize operational efficiency. What We're Looking For: To excel in this role, you should possess: Proven experience in housing management or a related field. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. A genuine commitment to community development and tenant satisfaction. Why Join Us? At our organisation, we believe in fostering a supportive and inclusive workplace. By joining our team, you will benefit from: Competitive salary and benefits package. Opportunities for professional development and career growth. A collaborative and enthusiastic work environment. The chance to make a meaningful impact in the community. What's Next? Are you ready to take the next step in your career? We can't wait to hear from you! If you're excited about the opportunity to lead and innovate in housing management, please send your CV and a cover letter outlining your experience and passion for the role. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Forensic Mental Health Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Forensic Mental Health Recovery Worker Location: Lewisham. This service does not have step free access Salary: £27,000 Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements. About the Role We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support. Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi independent or independent living. Provide support with personal needs as required by residents. Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities. Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews. Identify residents interests, needs, and preferred activities through assessments, observations, and conversations. Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations. Promote financial and economic wellbeing while supporting residents in reintegrating into the community. Complete safeguarding referrals and other relevant referrals when required. Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed. About You This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Experience of working with people of complex backgrounds, particularly within mental health Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 07, 2026
Full time
Forensic Mental Health Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Forensic Mental Health Recovery Worker Location: Lewisham. This service does not have step free access Salary: £27,000 Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements. About the Role We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support. Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi independent or independent living. Provide support with personal needs as required by residents. Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities. Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews. Identify residents interests, needs, and preferred activities through assessments, observations, and conversations. Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations. Promote financial and economic wellbeing while supporting residents in reintegrating into the community. Complete safeguarding referrals and other relevant referrals when required. Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed. About You This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Experience of working with people of complex backgrounds, particularly within mental health Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
The Lunch Club is looking for a compassionate and community-minded Link Worker to join our small, dedicated team. We provide nutritious meals and a welcoming space for people facing food poverty and social isolation in Streatham. As demand continues to grow, we are deepening the support we offer, and this new role will play an important part in that. About the role This is an important and meaningful role, working within our Friday lunch session. You will build trusted relationships with people we support, offering one-to-one support, signposting, and gentle guidance to help people access the services they need. This might include support around housing, finances, wellbeing, or connecting into local services. We expect this role to grow over time to other days as our capacity develops. What you ll be doing Building relationships with people we support through regular, informal conversations Providing one-to-one support and appropriate signposting Working closely with local partners and services Supporting a safe, inclusive and welcoming environment Helping us better understand and respond to the needs of our community We re looking for someone who: Is empathetic, approachable, and a strong listener Has experience (paid or voluntary) supporting people in a community setting Understands the challenges linked to poverty and social isolation Is confident working independently in a small team Why join us? This is an opportunity to be part of a grassroots, community-led charity where relationships matter. You ll help shape a growing area of our work and make a meaningful difference in people s day-to-day lives. The Lunch Club is committed to creating an inclusive and welcoming environment for everyone. We encourage applications from people of all backgrounds, particularly those with lived experience of the challenges our community faces. We are committed to equality of opportunity and to building a diverse team that reflects the community we serve.
May 07, 2026
Full time
The Lunch Club is looking for a compassionate and community-minded Link Worker to join our small, dedicated team. We provide nutritious meals and a welcoming space for people facing food poverty and social isolation in Streatham. As demand continues to grow, we are deepening the support we offer, and this new role will play an important part in that. About the role This is an important and meaningful role, working within our Friday lunch session. You will build trusted relationships with people we support, offering one-to-one support, signposting, and gentle guidance to help people access the services they need. This might include support around housing, finances, wellbeing, or connecting into local services. We expect this role to grow over time to other days as our capacity develops. What you ll be doing Building relationships with people we support through regular, informal conversations Providing one-to-one support and appropriate signposting Working closely with local partners and services Supporting a safe, inclusive and welcoming environment Helping us better understand and respond to the needs of our community We re looking for someone who: Is empathetic, approachable, and a strong listener Has experience (paid or voluntary) supporting people in a community setting Understands the challenges linked to poverty and social isolation Is confident working independently in a small team Why join us? This is an opportunity to be part of a grassroots, community-led charity where relationships matter. You ll help shape a growing area of our work and make a meaningful difference in people s day-to-day lives. The Lunch Club is committed to creating an inclusive and welcoming environment for everyone. We encourage applications from people of all backgrounds, particularly those with lived experience of the challenges our community faces. We are committed to equality of opportunity and to building a diverse team that reflects the community we serve.
Managing Agent Officer (leasehold) 25 PAYE or 32 umbrella Central London - Hybrid working Initial 3 month contract The overall purpose of the role is to deliver an excellent leasehold management service and customer experience on housing developments which are partly or wholly owned and / or managed by third-party landlord and managing agents. Our client is looking for a confident communicator with an excellent standard of written and verbal skills, supported by a solid working knowledge of key legislation such as the Landlord and Tenant Act 1985 (S18-30) and the Commonhold & Leasehold Reform Act 2002, as well as RICS and ARMA guidelines. Strong working knowledge of scrutinising service charge demands, accounts and formal notices from managing agents and addressing areas of concern or non-compliance will be a key part of this role. Essential: Ability to read, interpret, apply, and explain complex title (i.e. leasehold) structures and provisions. Experience of providing high levels of Customer Service and meeting a wide range of customers' expectations. Experience of managing a large and varied workload, meeting performance targets. Experience and responsibility of health and safety compliance. Experience of affordable housing tenures (i.e. Shared Ownership, Affordable Rent). QualificationsLevel 2 (GCSE Grades A - C or equivalent) in Maths and English. Please click 'apply now' or contact me for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Seasonal
Managing Agent Officer (leasehold) 25 PAYE or 32 umbrella Central London - Hybrid working Initial 3 month contract The overall purpose of the role is to deliver an excellent leasehold management service and customer experience on housing developments which are partly or wholly owned and / or managed by third-party landlord and managing agents. Our client is looking for a confident communicator with an excellent standard of written and verbal skills, supported by a solid working knowledge of key legislation such as the Landlord and Tenant Act 1985 (S18-30) and the Commonhold & Leasehold Reform Act 2002, as well as RICS and ARMA guidelines. Strong working knowledge of scrutinising service charge demands, accounts and formal notices from managing agents and addressing areas of concern or non-compliance will be a key part of this role. Essential: Ability to read, interpret, apply, and explain complex title (i.e. leasehold) structures and provisions. Experience of providing high levels of Customer Service and meeting a wide range of customers' expectations. Experience of managing a large and varied workload, meeting performance targets. Experience and responsibility of health and safety compliance. Experience of affordable housing tenures (i.e. Shared Ownership, Affordable Rent). QualificationsLevel 2 (GCSE Grades A - C or equivalent) in Maths and English. Please click 'apply now' or contact me for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Position: Bid Administrator/Coordinator Location: North London Salary: up to 40k plus benefits The company Our client is part of a large group of companies that operate within the Energy market where they offer their services to Housing Associations and Local Authority's throughout the UK. Bid Coordinator Role The Bid Coordinator will play a key supporting role in the development and delivery of winning bids across the business. The Bid Coordinator will work closely with the Bid and Business development team to coordinate all administrative, logistical and document control aspects of the bid lifecycle, from opportunity tracking through to submission and post bid reviews. This is an exciting opportunity to join the business at a pivotal stage of growth. You will help to establish and embed our bid management processes, maintain the bid library and knowledge base, manage deadlines and ensure that every submission is well organised, compliant and professionally presented. Bid Coordinator Main Duties & responsibilities Support the Bid & Business Development team throughout the full bid lifecycle , from opportunity identification, qualification and document download to submission and post bid feedback Maintain the bid pipeline tracker, ensuring opportunities are logged, updated and monitored against deadlines Download, organise and maintain tender documentation from procurement portals, ensuring all relevant documents are available to the team Create and maintain bid folders, file structures and document naming conventions for each opportunity Support the completion of standard selection questionnaires, supplier registration forms and compliance documentation (e.g. Form of Tenders) Assist with formatting, proofreading and checking responses for accuracy, consistency and compliance Upload and submit final documents on e-tendering portals, ensuring all instructions, file limits and formatting requirements are followed precisely Manage the clarification process with the client including making sure the bid team are kept fully up to date with clarifications/document changes etc. Support teams to prepare for site visits and interviews including presentations and briefing on the team on the Bid Promises Manage any post submission correspondence with client team, through to conclusion Support the creation and maintenance of a central bid library, ensuring approved content (case studies, CVs, policies, templates and model responses) is current and accessible Maintain a register of mandatory company documents and certificates (e.g. insurance, accreditation's, ISO certificates, policies) and ensure they are always up to date for bid use. Bid Coordinator Skills & Knowledge Experience in a coordination, administration or support role, ideally within bidding environment Experience of using portals would be advantageous but is not essential. Excellent organisational skills, able to manage multiple deadlines, track progress and coordinate inputs from various stakeholders High attention to detail and accuracy, with strong document control and version management skills Strong written communication and proofreading ability, with good grammar and presentation Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint) and document formatting Familiarity with e-tendering portals and basic understanding of public sector procurement processes Proactive and solution-focused, with the ability to spot gaps or risks in documentation or process and raise them early Comfortable working under pressure and to tight deadlines. Please click apply to register your interest or contact Gary Sewell for more information (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
May 06, 2026
Full time
Position: Bid Administrator/Coordinator Location: North London Salary: up to 40k plus benefits The company Our client is part of a large group of companies that operate within the Energy market where they offer their services to Housing Associations and Local Authority's throughout the UK. Bid Coordinator Role The Bid Coordinator will play a key supporting role in the development and delivery of winning bids across the business. The Bid Coordinator will work closely with the Bid and Business development team to coordinate all administrative, logistical and document control aspects of the bid lifecycle, from opportunity tracking through to submission and post bid reviews. This is an exciting opportunity to join the business at a pivotal stage of growth. You will help to establish and embed our bid management processes, maintain the bid library and knowledge base, manage deadlines and ensure that every submission is well organised, compliant and professionally presented. Bid Coordinator Main Duties & responsibilities Support the Bid & Business Development team throughout the full bid lifecycle , from opportunity identification, qualification and document download to submission and post bid feedback Maintain the bid pipeline tracker, ensuring opportunities are logged, updated and monitored against deadlines Download, organise and maintain tender documentation from procurement portals, ensuring all relevant documents are available to the team Create and maintain bid folders, file structures and document naming conventions for each opportunity Support the completion of standard selection questionnaires, supplier registration forms and compliance documentation (e.g. Form of Tenders) Assist with formatting, proofreading and checking responses for accuracy, consistency and compliance Upload and submit final documents on e-tendering portals, ensuring all instructions, file limits and formatting requirements are followed precisely Manage the clarification process with the client including making sure the bid team are kept fully up to date with clarifications/document changes etc. Support teams to prepare for site visits and interviews including presentations and briefing on the team on the Bid Promises Manage any post submission correspondence with client team, through to conclusion Support the creation and maintenance of a central bid library, ensuring approved content (case studies, CVs, policies, templates and model responses) is current and accessible Maintain a register of mandatory company documents and certificates (e.g. insurance, accreditation's, ISO certificates, policies) and ensure they are always up to date for bid use. Bid Coordinator Skills & Knowledge Experience in a coordination, administration or support role, ideally within bidding environment Experience of using portals would be advantageous but is not essential. Excellent organisational skills, able to manage multiple deadlines, track progress and coordinate inputs from various stakeholders High attention to detail and accuracy, with strong document control and version management skills Strong written communication and proofreading ability, with good grammar and presentation Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint) and document formatting Familiarity with e-tendering portals and basic understanding of public sector procurement processes Proactive and solution-focused, with the ability to spot gaps or risks in documentation or process and raise them early Comfortable working under pressure and to tight deadlines. Please click apply to register your interest or contact Gary Sewell for more information (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Belfast Central Mission
Ballyronan, County Londonderry
Casual Support Worker Location: Tafelta Rise, 19-21 Moneymore Road, Magherafelt BT45 6JF Salary: £13.48 per hour (Scale point 21) Contract: Casual / Relief Work hours: As and when required Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Tafelta Rise provides supported housing to thirteen vulnerable young people aged 16-21 years for up to two years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your New Role As a Support worker you will ensure that you listen to the needsand feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you 4% employer pension contribution (where applicable) Paid Access NI Learning & Development opportunities What we need from you 1 . 5 GCSE's Grade C or above including English and Maths AND a minimum 6 months' experience of working with children and young people aged 16+ in a formal setting OR • At least one year's experience working with children and young people aged 16+ in a formal setting OR • A higher qualification i.e. Degree in Social Work, Teaching, Youth Work OR • Relevant Child Care / Social Care qualification e.g. NVQ Level 3 or equivalent AND a minimum of 6 months' experience of working with children 2. Day Shift Workers must possess a full valid UK driving licence and access to a car with class 1 business/car insurance to be able to transport service users. OR can demonstrate mobility to carry out the functions of the job. 3 . NISCC registration or willing to obtain within six months of start date 4 . The Right to Work in UK Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
May 06, 2026
Full time
Casual Support Worker Location: Tafelta Rise, 19-21 Moneymore Road, Magherafelt BT45 6JF Salary: £13.48 per hour (Scale point 21) Contract: Casual / Relief Work hours: As and when required Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Tafelta Rise provides supported housing to thirteen vulnerable young people aged 16-21 years for up to two years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your New Role As a Support worker you will ensure that you listen to the needsand feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you 4% employer pension contribution (where applicable) Paid Access NI Learning & Development opportunities What we need from you 1 . 5 GCSE's Grade C or above including English and Maths AND a minimum 6 months' experience of working with children and young people aged 16+ in a formal setting OR • At least one year's experience working with children and young people aged 16+ in a formal setting OR • A higher qualification i.e. Degree in Social Work, Teaching, Youth Work OR • Relevant Child Care / Social Care qualification e.g. NVQ Level 3 or equivalent AND a minimum of 6 months' experience of working with children 2. Day Shift Workers must possess a full valid UK driving licence and access to a car with class 1 business/car insurance to be able to transport service users. OR can demonstrate mobility to carry out the functions of the job. 3 . NISCC registration or willing to obtain within six months of start date 4 . The Right to Work in UK Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Care & Support Worker - Bank Edgware £12.71 per hour Job purpose: To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders. Main accountabilities: Service Delivery Provide assistance with the personal care and support needs of customers as identified in their care and support plan. Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals. Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services. Provide social and emotional support to customers in line with policies & procedures and best practice. Promote self advocacy and act as the customers' advocate where appropriate. Be aware of customers' wellbeing, safety and state of health, reporting any concerns. Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. Ensure all necessary records are accurate and up to date. Prompt and assist with the ordering, safe storage and administration of medication as detailed in care & support plans, recording as appropriate Working with people: Contribute to and work as part of a team, including providing cover for absent colleagues to improve service effectiveness and deliver a positive customer experience. To participate fully in staff meetings, training and other team activities. Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, to strengthen Metropolitan's reputation as a leading housing, care and support provider. Achieve high customer satisfaction levels using feedback and customer insight. Deal with enquiries from family members, Social Workers and health professionals. Ensure customers are aware of personal health & safety issues, as identified in their Risk Assessments. Managing self and personal skills: Perform other duties as may be reasonably required by your line manager. Manage your own continual professional development utilising available learning resources and opportunities and own personal networks. Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in Metropolitan's Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 06, 2026
Full time
Care & Support Worker - Bank Edgware £12.71 per hour Job purpose: To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders. Main accountabilities: Service Delivery Provide assistance with the personal care and support needs of customers as identified in their care and support plan. Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals. Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services. Provide social and emotional support to customers in line with policies & procedures and best practice. Promote self advocacy and act as the customers' advocate where appropriate. Be aware of customers' wellbeing, safety and state of health, reporting any concerns. Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. Ensure all necessary records are accurate and up to date. Prompt and assist with the ordering, safe storage and administration of medication as detailed in care & support plans, recording as appropriate Working with people: Contribute to and work as part of a team, including providing cover for absent colleagues to improve service effectiveness and deliver a positive customer experience. To participate fully in staff meetings, training and other team activities. Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, to strengthen Metropolitan's reputation as a leading housing, care and support provider. Achieve high customer satisfaction levels using feedback and customer insight. Deal with enquiries from family members, Social Workers and health professionals. Ensure customers are aware of personal health & safety issues, as identified in their Risk Assessments. Managing self and personal skills: Perform other duties as may be reasonably required by your line manager. Manage your own continual professional development utilising available learning resources and opportunities and own personal networks. Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in Metropolitan's Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Your new company An established housing organisation providing high-quality retirement living and housing services is seeking an experienced housing professional to support older residents living independently within a community-based scheme. The organisation is committed to resident wellbeing, tenancy sustainment and creating safe, welcoming environments that promote independence and social connection. Your new role As a Scheme Manager, the post holder will be the central point of contact for a retirement living scheme, delivering a professional, customer-focused housing and support service to residents. This is a varied, hands-on role responsible for the day-to-day management of the court, ensuring compliance, safety, and high service standards throughout the building. Key responsibilities include managing health and safety and compliance checks, overseeing repairs and contractors, managing rent accounts and voids, and supporting effective budget control. The role also involves actively engaging with residents, responding to anti-social behaviour and complaints, facilitating community activities, and working closely with external agencies to support resident wellbeing and safeguarding. The Scheme Manager will contribute to tenancy sustainment, support residents to access welfare benefits, maintain accurate and GDPR-compliant records, and promote a vibrant and inclusive community. Where applicable, the role may also involve supervising on-site staff and providing short-term cover to nearby schemes. What you'll need to succeed To be successful, the ideal candidate will have experience working within social housing, ideally with older people or vulnerable groups. They will have a strong understanding of tenancy management, health and safety, safeguarding and customer service, alongside the ability to manage competing priorities in a busy environment. Strong communication, mediation and relationship-management skills are essential, as is confidence when working with residents, families, contractors and partner agencies. The role requires solid IT skills, good standards of literacy and numeracy, and the ability to maintain professional boundaries at all times. A commitment to equality, diversity, resident wellbeing and high-quality service delivery is essential. An enhanced DBS check will be required, along with the ability to access all areas of the scheme and travel occasionally for cover, meetings or training. What you'll get in return In return, the successful applicant will receive a competitive hourly rate of 21- 24 per hour, depending on experience. This role offers the opportunity to make a meaningful impact on residents' lives, working within a supportive organisation that values professional development, collaboration and person-centred services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Seasonal
Your new company An established housing organisation providing high-quality retirement living and housing services is seeking an experienced housing professional to support older residents living independently within a community-based scheme. The organisation is committed to resident wellbeing, tenancy sustainment and creating safe, welcoming environments that promote independence and social connection. Your new role As a Scheme Manager, the post holder will be the central point of contact for a retirement living scheme, delivering a professional, customer-focused housing and support service to residents. This is a varied, hands-on role responsible for the day-to-day management of the court, ensuring compliance, safety, and high service standards throughout the building. Key responsibilities include managing health and safety and compliance checks, overseeing repairs and contractors, managing rent accounts and voids, and supporting effective budget control. The role also involves actively engaging with residents, responding to anti-social behaviour and complaints, facilitating community activities, and working closely with external agencies to support resident wellbeing and safeguarding. The Scheme Manager will contribute to tenancy sustainment, support residents to access welfare benefits, maintain accurate and GDPR-compliant records, and promote a vibrant and inclusive community. Where applicable, the role may also involve supervising on-site staff and providing short-term cover to nearby schemes. What you'll need to succeed To be successful, the ideal candidate will have experience working within social housing, ideally with older people or vulnerable groups. They will have a strong understanding of tenancy management, health and safety, safeguarding and customer service, alongside the ability to manage competing priorities in a busy environment. Strong communication, mediation and relationship-management skills are essential, as is confidence when working with residents, families, contractors and partner agencies. The role requires solid IT skills, good standards of literacy and numeracy, and the ability to maintain professional boundaries at all times. A commitment to equality, diversity, resident wellbeing and high-quality service delivery is essential. An enhanced DBS check will be required, along with the ability to access all areas of the scheme and travel occasionally for cover, meetings or training. What you'll get in return In return, the successful applicant will receive a competitive hourly rate of 21- 24 per hour, depending on experience. This role offers the opportunity to make a meaningful impact on residents' lives, working within a supportive organisation that values professional development, collaboration and person-centred services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working) Hours: 37 hours per week Salary: 14.82 per hour About the Role We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquiries. In this role, you will act as a key point of contact for residents, delivering high-quality, customer-focused service over the phone. You will primarily support our busy housing repair lines, while also assisting with a range of general housing-related queries. This is a fast-paced environment, so we are seeking individuals who can hit the ground running and make an immediate impact. Key Responsibilities Handle inbound calls relating to housing repairs and general housing enquiries Accurately log repair requests and ensure timely escalation where required Provide clear, helpful advice and information to residents Deliver excellent customer service, resolving queries efficiently Work collaboratively with colleagues and service teams to meet customer needs About You Proven experience working within a housing environment (essential) Experience in a contact centre or customer service role Strong communication and customer service skills Ability to manage a high volume of calls in a busy setting Confident in using systems to record information accurately A proactive attitude and the ability to start contributing quickly What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 06, 2026
Seasonal
Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working) Hours: 37 hours per week Salary: 14.82 per hour About the Role We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquiries. In this role, you will act as a key point of contact for residents, delivering high-quality, customer-focused service over the phone. You will primarily support our busy housing repair lines, while also assisting with a range of general housing-related queries. This is a fast-paced environment, so we are seeking individuals who can hit the ground running and make an immediate impact. Key Responsibilities Handle inbound calls relating to housing repairs and general housing enquiries Accurately log repair requests and ensure timely escalation where required Provide clear, helpful advice and information to residents Deliver excellent customer service, resolving queries efficiently Work collaboratively with colleagues and service teams to meet customer needs About You Proven experience working within a housing environment (essential) Experience in a contact centre or customer service role Strong communication and customer service skills Ability to manage a high volume of calls in a busy setting Confident in using systems to record information accurately A proactive attitude and the ability to start contributing quickly What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hestia Housing and Support
Hammersmith And Fulham, London
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Fulham . Sounds great, what will I be doing? You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
May 06, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Fulham . Sounds great, what will I be doing? You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Senior/Principal Planning Consultant page is loaded Senior/Principal Planning Consultantlocations: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-144964 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for talented individuals in search of a rewarding career. At AtkinsRéalis we offer an opportunity to make a difference and shape the world to benefit future generations and the environment.Our UK Environment Practice is a vibrant network of over 600 people providing world class consultancy and advisory services. We care about outcomes for our clients and the unprecedented challenges they face including climate change, social inclusion and rapid urbanization. The work we do is important and influential and shapes the way our clients think, enables them to make better decisions and to deliver their projects in a world of disruption and change.Key market sectors include Energy, Transport, Utilities, Ports and Harbors and buildings. The Opportunity: With recent project wins, we are looking for experienced Town Planners at Senior/Principal level to join our successful and progressive team in Scotland. You'll join one of the UK's leading planning consultancies at the forefront of thought leadership in sustainable infrastructure and development, from Net Zero to ESG, Biodiversity Net Gain and digital transformation. Progress with your career interests in delivery works across the diverse range of our clients. Responsibilities: Acting as Planning Lead/Support lead on projects across a range of markets and sectors. Being actively involved in bid preparation, tender submissions and framework responses. Acting as lead consultant for multi-disciplinary projects and taking responsibility for project management and project delivery. Providing support to junior colleagues and the Planning team leaders. Work in a dynamic multi-disciplinary environment with colleagues in environmental, engineering and design disciplines across the widerAtkinsRéalis(UK and international). Engage with market and client leads to support business growth and development opportunities. Requirements: A relevant degree in planning or equivalent subject. Chartered or working towards chartership. You must be self-motivated, enthusiastic, determined and resilient. Work under pressure, with excellent time management and success in meeting tight deadlines. Manage and work on multiple assignments delivering outputs on time and within budget. Understanding of TCPA, DCO, TWAO or equivalent applications. Knowledge of the Environment Impact Assessment process (Desirable). Experience and knowledge in Strategic Planning and Planning policy. Work well as part of multi-disciplinary teams with the confidence to input effectively as an individual across a range of projects, consenting and strategic planning, and a range of geographies. Prepare accurate and well-presented reports to a high standard. Prepare and deliver presentations to internal and external clients. Demonstrate strong written and verbal communication skills and the aptitude to rationally explain, explore and discuss planning issues. Flexibly apply knowledge and experience to a wide variety of planning-related tasks. Demonstrable ability to develop client relationships. What we offer: AtkinsRéalis recognize that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment. While attendance in Glasgow is preferable, don't let location stop you from looking for a new opportunity for your career to flourish: We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. Training : AtkinsRéalis develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving and maintaining chartership of relevant institutions such as IEMA, RTPI, LI, ICE, CIEEM, and CIWEM. Rewards and Benefits: We offer a competitive salary that is regularly tested against other consultancies with a default 25-days leave each year plus bank holidays (pro rata for part time) and options to buy more or sell some of that leave allowance. To support and safeguard your physical and mental wellbeing we provide an employee assistance programme offering advice and support in times of need.You will also have access to our Flexible Benefits, where you can opt into a wide range of benefits to complement your work/life balance: such as medical insurance, gym membership, the cycle-to-work scheme, childcare vouchers, charitable giving, additional pension contributions etc. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits in our website. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. AtkinsRéalis is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women.Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo.We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these
May 06, 2026
Full time
Senior/Principal Planning Consultant page is loaded Senior/Principal Planning Consultantlocations: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-144964 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for talented individuals in search of a rewarding career. At AtkinsRéalis we offer an opportunity to make a difference and shape the world to benefit future generations and the environment.Our UK Environment Practice is a vibrant network of over 600 people providing world class consultancy and advisory services. We care about outcomes for our clients and the unprecedented challenges they face including climate change, social inclusion and rapid urbanization. The work we do is important and influential and shapes the way our clients think, enables them to make better decisions and to deliver their projects in a world of disruption and change.Key market sectors include Energy, Transport, Utilities, Ports and Harbors and buildings. The Opportunity: With recent project wins, we are looking for experienced Town Planners at Senior/Principal level to join our successful and progressive team in Scotland. You'll join one of the UK's leading planning consultancies at the forefront of thought leadership in sustainable infrastructure and development, from Net Zero to ESG, Biodiversity Net Gain and digital transformation. Progress with your career interests in delivery works across the diverse range of our clients. Responsibilities: Acting as Planning Lead/Support lead on projects across a range of markets and sectors. Being actively involved in bid preparation, tender submissions and framework responses. Acting as lead consultant for multi-disciplinary projects and taking responsibility for project management and project delivery. Providing support to junior colleagues and the Planning team leaders. Work in a dynamic multi-disciplinary environment with colleagues in environmental, engineering and design disciplines across the widerAtkinsRéalis(UK and international). Engage with market and client leads to support business growth and development opportunities. Requirements: A relevant degree in planning or equivalent subject. Chartered or working towards chartership. You must be self-motivated, enthusiastic, determined and resilient. Work under pressure, with excellent time management and success in meeting tight deadlines. Manage and work on multiple assignments delivering outputs on time and within budget. Understanding of TCPA, DCO, TWAO or equivalent applications. Knowledge of the Environment Impact Assessment process (Desirable). Experience and knowledge in Strategic Planning and Planning policy. Work well as part of multi-disciplinary teams with the confidence to input effectively as an individual across a range of projects, consenting and strategic planning, and a range of geographies. Prepare accurate and well-presented reports to a high standard. Prepare and deliver presentations to internal and external clients. Demonstrate strong written and verbal communication skills and the aptitude to rationally explain, explore and discuss planning issues. Flexibly apply knowledge and experience to a wide variety of planning-related tasks. Demonstrable ability to develop client relationships. What we offer: AtkinsRéalis recognize that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment. While attendance in Glasgow is preferable, don't let location stop you from looking for a new opportunity for your career to flourish: We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. Training : AtkinsRéalis develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving and maintaining chartership of relevant institutions such as IEMA, RTPI, LI, ICE, CIEEM, and CIWEM. Rewards and Benefits: We offer a competitive salary that is regularly tested against other consultancies with a default 25-days leave each year plus bank holidays (pro rata for part time) and options to buy more or sell some of that leave allowance. To support and safeguard your physical and mental wellbeing we provide an employee assistance programme offering advice and support in times of need.You will also have access to our Flexible Benefits, where you can opt into a wide range of benefits to complement your work/life balance: such as medical insurance, gym membership, the cycle-to-work scheme, childcare vouchers, charitable giving, additional pension contributions etc. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits in our website. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. AtkinsRéalis is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women.Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo.We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 06, 2026
Full time
Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Support Worker - Learning Disabilities (Temporary) Location: South West Pay: £15.34 per hour Contract: 1 month (with potential to extend) Hours: 37 per week, Monday-Saturday (8:00am-6:00pm, flexible shifts) About the Role We're recruiting for a compassionate and adaptable Support Worker - Learning Disabilities to join a busy service supporting individuals across the South West. This is a rewarding, hands-on role where you'll support people with learning disabilities and complex needs to live independently, safely and confidently within their communities. No two days are the same-you'll be working closely with individuals to build their confidence, develop life skills and achieve personal goals. What You'll Be Doing Deliver high-quality, person-centred support tailored to individual needs Build strong, trusting relationships with customers and partner agencies Support individuals to develop independence and engage in their communities Create and review support plans with clear, achievable goals Complete risk assessments and ensure safe working practices Maintain accurate records and contribute to service outcomes Work both independently (including lone working) and as part of a team Uphold safeguarding, confidentiality and professional standards at all times What We're Looking For Experience supporting individuals with a range of needs, ideally in a care or support setting Ability to assess risk and make sound decisions in varied situations Strong communication skills and the ability to build effective relationships Good literacy and numeracy skills Confident working both independently and as part of a team Flexible approach to working hours to meet service needs Understanding of safeguarding, equality and diversity A positive, proactive approach with the ability to adapt to change Desirable: NVQ Level 3 (or equivalent) in a relevant field Knowledge of housing-related support or community services Experience working with vulnerable individuals in group or one-to-one settings British Sign Language (BSL) knowledge Enhanced DBS check required Applicants must have the right to work in the UK (no sponsorship available) For more information call Carol on or Send CV directly to
May 06, 2026
Contractor
Support Worker - Learning Disabilities (Temporary) Location: South West Pay: £15.34 per hour Contract: 1 month (with potential to extend) Hours: 37 per week, Monday-Saturday (8:00am-6:00pm, flexible shifts) About the Role We're recruiting for a compassionate and adaptable Support Worker - Learning Disabilities to join a busy service supporting individuals across the South West. This is a rewarding, hands-on role where you'll support people with learning disabilities and complex needs to live independently, safely and confidently within their communities. No two days are the same-you'll be working closely with individuals to build their confidence, develop life skills and achieve personal goals. What You'll Be Doing Deliver high-quality, person-centred support tailored to individual needs Build strong, trusting relationships with customers and partner agencies Support individuals to develop independence and engage in their communities Create and review support plans with clear, achievable goals Complete risk assessments and ensure safe working practices Maintain accurate records and contribute to service outcomes Work both independently (including lone working) and as part of a team Uphold safeguarding, confidentiality and professional standards at all times What We're Looking For Experience supporting individuals with a range of needs, ideally in a care or support setting Ability to assess risk and make sound decisions in varied situations Strong communication skills and the ability to build effective relationships Good literacy and numeracy skills Confident working both independently and as part of a team Flexible approach to working hours to meet service needs Understanding of safeguarding, equality and diversity A positive, proactive approach with the ability to adapt to change Desirable: NVQ Level 3 (or equivalent) in a relevant field Knowledge of housing-related support or community services Experience working with vulnerable individuals in group or one-to-one settings British Sign Language (BSL) knowledge Enhanced DBS check required Applicants must have the right to work in the UK (no sponsorship available) For more information call Carol on or Send CV directly to
