Senior HR Case Adviser

Senior HR Case Advisor

Location: Trowbridge, Wiltshire
Hours: 37 per week
Rate: 25.98 per hour (umbrella) / 20.66 per hour (PAYE)
Contract: Initially 3 months, immediate start

Wiltshire Council is seeking an experienced Senior HR Case Advisor to join their Employee Relations team. This is a hands-on role requiring candidates who can operate at pace, provide high-quality professional advice, and manage a varied and complex employee relations caseload.

Key Responsibilities:

• Provide end-to-end management of disciplinary, grievance, workplace performance, and other complex HR casework.
• Confidently guide and influence managers through challenging HR matters to ensure fair, consistent, and legally compliant outcomes.
• Build strong relationships with managers and stakeholders, offering proactive and practical HR advice.
• Work closely with colleagues during the initial weeks to fully embed in the team and understand processes.

Candidate Profile:

We are looking for candidates who are:

• Experienced in handling disciplinary and grievance cases and complex HR case management.
• Skilled at providing professional HR advice to managers and staff at a senior level.
• Able to operate with resilience and discretion in sensitive, high-risk situations.
• Solutions-focused, proactive, people-centred, and passionate about delivering excellent HR practice.
• Familiarity with schools or education settings is highly desirable, particularly knowledge of Keeping Children Safe in Education (KCSIE) guidance and safeguarding principles.

Working Arrangements:

• Office vs Home: County Hall, Trowbridge is the main hub. Initially, you will be expected to work 100% in the office to meet colleagues, managers, and embed within the team. After the induction period, a 50% office-based schedule will be expected.
• Contract Duration: Initially 3 months, with immediate start.
• Hours: 37 hours per week.

This role offers a fantastic opportunity to make a direct impact in a dynamic, people-focused environment, supporting managers and employees with expert HR guidance.