Overview
Key Responsibilities & Duties
Act as the first point of contact, ensuring queries are logged on the database and escalated to the relevant person
Organise and provide administrative support for internal meetings and events (including invitations, agenda preparation, minutes, and catering)
Arrange cost-effective travel and accommodation for senior team members as required
Record and track cases via tracker, spreadsheet, or similar systems, and report updates as required
Maintain and monitor the internal personnel database, ensuring timely notifications, benefits administration, and payroll updates where necessary
Inform payroll of starters and leavers, and maintain accurate database records
Ensure all stakeholder records are kept up to date
Collate and distribute new joiner information packs and update the database accordingly
Ensure new joiners are contacted and provided with a welcome pack
Manage administration relating to employees returning from maternity leave, including database updates, payroll notifications, and liaison with relevant providers
Circulate and advertise seminar dates via the intranet and website
Essential Skills & Experience
Very strong administrative and communication skills
Excellent organisational skills
Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel
Ability to work autonomously with minimal supervision
Proven ability to work under pressure, with accurate and efficient note-taking and minute-taking skills
Proactive approach, with the ability to seek out work and identify improvements
High level of confidentiality and integrity
Excellent interpersonal and communication skills, with the ability to be assertive, confident, and diplomatic
Strong customer service focus, with a commitment to stakeholder satisfaction
Additional Information
Application Information
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.