Job Description
We are looking for an experienced administrator to support a Student Advisor with their daily tasks. This role will be to start as soon as possible.
- Location: Stratford and Docklands
- Job Type: Temporary ongoing
- PAYE £15.00 Per hour
To join this inclusive team as a Disability & Dyslexia Support Assistant, where you will play a crucial role in supporting a blind Disability & Dyslexia Adviser. This unique position not only involves administrative tasks like data entry and diary management but also personal support tasks such as sighted guiding and arranging travel. We are proud of our achievements in Equality, Diversity, and Inclusivity and seek a candidate who embraces these values.
Day-to-Day of the Role:
- Administrative Support: Manage the adviser's diary, schedule meetings, and student appointments using Outlook and CRM Dynamics. Keep the adviser updated on their schedule.
- Communication: Liaise with staff and students for booking appointments and attending meetings. Provide clear and effective communication support to the adviser.
- Document Handling: Handle data entry, note-taking, and editing of documents, audit reports, and training materials. Ensure all content is accessible, including web pages and video content.
- Travel and Guiding: Arrange travel and provide sighted guiding across campuses and for external events as required.
- Accessibility Support: Assist in making information and materials accessible, converting documents into accessible formats, and completing inaccessible forms.
- Digital Content Management: Support with content editing and digital accessibility auditing tasks.
Required Skills & Qualifications:
- Communication Skills: Excellent communication skills to relay information effectively.
- Organisational Skills: Strong time management and organisational abilities.
- Technical Proficiency: Experience with electronic diary management systems and Office 365. Capable of supporting proofreading and editing tasks, taking minutes at meetings.
- Sensitivity: Experience being sensitive to the needs of others and working within appropriate boundaries.
- Mobility: Ability to travel between university sites and to undertake occasional evening and weekend work.
- Dog-Friendly: Comfortable around dogs and willing to support with canine care tasks.
Desirable Skills:
- Content Adaptation: Ability to adapt content into different audio or digital formats.
- Public Speaking: Confidence in public speaking and supporting presentations.
- Experience: Background in customer-facing or support roles, preferably in the FE/HE sector.
Benefits:
- Inclusive Work Environment: Be part of an organisation that prides itself on its commitment to equality, diversity, and inclusivity.
- Professional Development: Opportunities for training and development in line with the demands of the role.
- Flexible Working Conditions: Support a diverse and multicultural environment in various settings.
24 Hours a week, 9am to 4pm Working Tuesday, Wednesday and Thursday, with a potential day on Friday.
Please apply now. You will be contacted if your CV is a good match.
