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facilities patient experience manager
CV Bay Ltd
Project Coordinator
CV Bay Ltd Leamington Spa, Warwickshire
Project Coordinator Location: Leamington Spa Salary: pro rata - £35,000 Work Pattern: Tuesday - Thursday 9.30am-3.30pm Overview The organisation delivers end-to-end healthcare infrastructure solutions across both NHS and private sectors. They specialise in managing complex programmes, guiding clients from initial concept through to fully functioning medical facilities. Their work is centred on clinical requirements rather than just physical assets, combining sector expertise, financial understanding, and construction capability to build sustainable partnerships between healthcare providers, investors, and land stakeholders. Their core aim is to enhance access to critical healthcare services for patients. Role Summary An opportunity has arisen for a highly organised and proactive individual to take on a central coordination role within the business. The Project Coordination & PMO Manager will support senior leadership while ensuring that projects, systems, and documentation are effectively managed and controlled. This position plays a key part in keeping operations running efficiently. You will ensure that all project information is accurate, contracts are properly maintained, stakeholders remain informed, and leadership has clear oversight of ongoing activities. The role requires someone who can introduce structure and streamline processes within a dynamic, fast-moving environment, including identifying opportunities for improved systems or automation. Core Responsibilities Project Coordination & PMO Duties Maintain accurate and up-to-date records across all active projects Monitor timelines, deliverables, and key milestones Gather and coordinate information from internal teams Assist in preparing feasibility studies, business cases, and programme documentation Ensure all contractual and supplier documentation is complete and compliant Engage with NHS organisations and external partners as required Operational & Office Support Provide day-to-day organisational assistance to the Managing Director and project team Develop and maintain reporting frameworks to ensure transparency across activities Enhance internal workflows, systems, and efficiencies Oversee document management platforms (including SharePoint) and ensure effective control of information Support general administrative and office management tasks Stakeholder & Supplier Engagement Act as a key point of contact for suppliers and consultants Build and maintain effective working relationships with clients Assist with communication and resolution of client issues Coordinate across all parties involved in project delivery Financial & Administrative Assistance Support tracking and administration of project-related costs Assist with reporting and documentation linked to funding or NHS processes Candidate Profile Essential Skills & Experience: Background in PMO support or project coordination (healthcare, construction, or professional services environments preferred) Strong organisational ability with a focus on documentation accuracy Understanding of contract management processes Experience using SharePoint or similar document management systems Ability to manage multiple stakeholders and follow up on actions effectively Detail-oriented with a methodical approach to work Desirable Experience: Exposure to process improvement or automation tools Experience supporting financial administration Personal Qualities Highly organised and methodical Process-focused mindset Composed in high-pressure situations Commercially aware Comfortable engaging with senior stakeholders Solutions-oriented and proactive Able to work closely with an engaged and hands-on Managing Director Working Pattern Tuesday to Thursday, 9:30am 3:30pm
Apr 23, 2026
Full time
Project Coordinator Location: Leamington Spa Salary: pro rata - £35,000 Work Pattern: Tuesday - Thursday 9.30am-3.30pm Overview The organisation delivers end-to-end healthcare infrastructure solutions across both NHS and private sectors. They specialise in managing complex programmes, guiding clients from initial concept through to fully functioning medical facilities. Their work is centred on clinical requirements rather than just physical assets, combining sector expertise, financial understanding, and construction capability to build sustainable partnerships between healthcare providers, investors, and land stakeholders. Their core aim is to enhance access to critical healthcare services for patients. Role Summary An opportunity has arisen for a highly organised and proactive individual to take on a central coordination role within the business. The Project Coordination & PMO Manager will support senior leadership while ensuring that projects, systems, and documentation are effectively managed and controlled. This position plays a key part in keeping operations running efficiently. You will ensure that all project information is accurate, contracts are properly maintained, stakeholders remain informed, and leadership has clear oversight of ongoing activities. The role requires someone who can introduce structure and streamline processes within a dynamic, fast-moving environment, including identifying opportunities for improved systems or automation. Core Responsibilities Project Coordination & PMO Duties Maintain accurate and up-to-date records across all active projects Monitor timelines, deliverables, and key milestones Gather and coordinate information from internal teams Assist in preparing feasibility studies, business cases, and programme documentation Ensure all contractual and supplier documentation is complete and compliant Engage with NHS organisations and external partners as required Operational & Office Support Provide day-to-day organisational assistance to the Managing Director and project team Develop and maintain reporting frameworks to ensure transparency across activities Enhance internal workflows, systems, and efficiencies Oversee document management platforms (including SharePoint) and ensure effective control of information Support general administrative and office management tasks Stakeholder & Supplier Engagement Act as a key point of contact for suppliers and consultants Build and maintain effective working relationships with clients Assist with communication and resolution of client issues Coordinate across all parties involved in project delivery Financial & Administrative Assistance Support tracking and administration of project-related costs Assist with reporting and documentation linked to funding or NHS processes Candidate Profile Essential Skills & Experience: Background in PMO support or project coordination (healthcare, construction, or professional services environments preferred) Strong organisational ability with a focus on documentation accuracy Understanding of contract management processes Experience using SharePoint or similar document management systems Ability to manage multiple stakeholders and follow up on actions effectively Detail-oriented with a methodical approach to work Desirable Experience: Exposure to process improvement or automation tools Experience supporting financial administration Personal Qualities Highly organised and methodical Process-focused mindset Composed in high-pressure situations Commercially aware Comfortable engaging with senior stakeholders Solutions-oriented and proactive Able to work closely with an engaged and hands-on Managing Director Working Pattern Tuesday to Thursday, 9:30am 3:30pm
St Giles Hospice
Facilities & Patient Experience Manager
St Giles Hospice Lichfield, Staffordshire
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Apr 23, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Seymour John
Interim Deputy Associate Director of Facilities (Domestics)
Seymour John
Salary: £67,993 - £78,542 per annum Contract: Interim - minimum 6 months Hours: Full-time (37.5 hours per week) Location: Multi-site / cross-site working across an NHS acute hospital environment Closing date: 3 April 2026 - 12:00 noon About the Organisation We are a specialist Facilities Management and Property Services organisation supporting NHS care across a complex hospital estate. We provide essential services that underpin safe care delivery - including domestic/cleaning services that directly support infection prevention, patient experience and regulatory assurance. Join Our Team We are looking for an experienced interim leader to provide strategic and operational leadership across Domestic Services. You will lead service transformation, performance improvement and workforce engagement - ensuring consistently clean, safe and welcoming clinical environments across multiple sites. Key Responsibilities Lead safe, compliant, efficient and customer-focused domestic/cleaning services aligned to infection prevention and national healthcare cleaning standards. Drive transformation, standardisation, innovation and continuous improvement across Domestic Services. Embed robust performance management (KPIs, audits, inspections and quality assurance). Maintain business continuity and emergency response plans; manage and escalate risks appropriately. Provide senior leadership to managers/supervisors, champion workforce development and lead positive employee relations. Represent services at governance forums (including infection prevention-related committees) and deputise for the Associate Director as required; participation in a senior manager on-call rota is expected. Ideal Candidate Master's degree or equivalent senior experience in facilities/domestics leadership; professional membership (e.g., CMI/IWFM) and evidence of leadership CPD. Significant experience leading domestics/facilities operations in a large, complex organisation, with a proven record of transformation and improvement delivery. Strong understanding of healthcare cleaning, quality assurance, compliance and stakeholder governance. Recruitment Timetable Closing date: 3 April 2026 - 12:00 noon Interviews: To be confirmed How to Apply Please submit CV + supporting statement
Apr 22, 2026
Contractor
Salary: £67,993 - £78,542 per annum Contract: Interim - minimum 6 months Hours: Full-time (37.5 hours per week) Location: Multi-site / cross-site working across an NHS acute hospital environment Closing date: 3 April 2026 - 12:00 noon About the Organisation We are a specialist Facilities Management and Property Services organisation supporting NHS care across a complex hospital estate. We provide essential services that underpin safe care delivery - including domestic/cleaning services that directly support infection prevention, patient experience and regulatory assurance. Join Our Team We are looking for an experienced interim leader to provide strategic and operational leadership across Domestic Services. You will lead service transformation, performance improvement and workforce engagement - ensuring consistently clean, safe and welcoming clinical environments across multiple sites. Key Responsibilities Lead safe, compliant, efficient and customer-focused domestic/cleaning services aligned to infection prevention and national healthcare cleaning standards. Drive transformation, standardisation, innovation and continuous improvement across Domestic Services. Embed robust performance management (KPIs, audits, inspections and quality assurance). Maintain business continuity and emergency response plans; manage and escalate risks appropriately. Provide senior leadership to managers/supervisors, champion workforce development and lead positive employee relations. Represent services at governance forums (including infection prevention-related committees) and deputise for the Associate Director as required; participation in a senior manager on-call rota is expected. Ideal Candidate Master's degree or equivalent senior experience in facilities/domestics leadership; professional membership (e.g., CMI/IWFM) and evidence of leadership CPD. Significant experience leading domestics/facilities operations in a large, complex organisation, with a proven record of transformation and improvement delivery. Strong understanding of healthcare cleaning, quality assurance, compliance and stakeholder governance. Recruitment Timetable Closing date: 3 April 2026 - 12:00 noon Interviews: To be confirmed How to Apply Please submit CV + supporting statement
GP / Family Physician Job - Greater Toronto (GTA) - Top Notch Clinic
Closer Med Bishop Auckland, County Durham
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 22, 2026
Full time
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Operational Estates Manager
NHS Winwick, Warrington
Main duties of the job Hard facilities management with high levels of customer satisfaction and demonstrated delivery of efficiency. High levels of customer service through understanding the needs of the clinical divisions. High levels of assurance provided through independent audits. Safe, productive efficient environment for the provision of perfect care. Estates operational capital projects delivered in line with capital programme. Capital projects delivered through robust business cases demonstrating best value for money. Improved patient satisfaction from sustainable improvements to Trust estate via application of Backlog maintenance programme. Financial awareness and effective budget planning. Compliance management of the build environment. Job responsibilities To manage the operational programme for the Trust to ensure the delivery of operational capital schemes within financial and time constraints. To support the divisions and clinical teams in determining their specific estate and facilities requirements, and providing advice and undertaking research on innovative estate solutions as appropriate. To provide relevant professional input and technical advice to Divisional and Estates Project Teams in developing robust business cases, procurement documentation and public sector comparators where appropriate. To lead on the Tendering Process for Estates capital work or contracts as required and ensure that value for money is achieved. Ensure quotes are obtained for all relevant work and that value for money can be demonstrated when procuring work. To work with user groups and the project team to identify design solutions for the Trusts planned operational capital investment and to support the production of the estates annex to OBCs and FBCs, in conjunction with professional advisers. Seeking to achieve optimum long term economic solutions that support the delivery of the green plan. To set up information control systems and continually monitor and maximise benefits. To support work with external agencies and input into wider health economy programmes as required. To provide leadership and design management of designated operational capital schemes. To implement risk management and value engineering, in order to minimise risk and create best value. To apply the principle of knowledge management and capture lessons learnt by developing best practice with external parties and carry out Post Project Evaluation for Operational Capital Projects to receive feedback to continually improve the professional estate management service delivery. To manage the submission of planning applications and building control applications. To provide professional Estates advice to senior managers within the Trust. To provide regular monitoring and relevant information on progress with major operational capital schemes and business cases for the Capital Investment Group. To deputise for the Head of Estates and Facilities as required. To utilise NHS Guidance and research future development within NHS built environment. Management of maintenance delivery across the Trusts property portfolio ensuring relevant compliance is continuously maintained and evidenced. Responsible for all Estates related contracts. In conjunction with the Head of Business Management develop KPIs for the reporting of Hard FM activities and provide reports as required. Ensuring through the contracts manager that there are robust controls in place for the management of all Hard FM contracts. Work collaboratively with the Head of Estates in Mid Mersey Division to ensure a consistent approach to the delivery of backlog and operational capital projects. Provide support to the Divisions by liaising with landlords in non-Trust owned properties on Estates related matters. To have delegated responsibility for relevant elements of the Estates budget. To ensure that all operational estates staff remain up to date with the applicable corporate governance policies and procedures. Management of Direct Reports Ensuring systems are in place to provide line management, effective recruitment, training and development of staff that are in line with Trust policies. Carry out regular 1-2-1 and team meetings and ensure that departmental processes are audited and reviewed on a regular basis. To ensure Personal Development Plans (PACE Reviews), personal objectives and team objectives clearly link to the Team objectives and the Trust Green Plan. To exercise sound judgement skills to effectively manage the factors that will have an impact on service delivery e.g. Finances, resources, sickness absence. Recruitment and selection of staff ensuring orientation and induction programmes are effective. Person Specification Qualifications Degree level or equivalent knowledge in a construction related discipline Evidence of significant progress towards membership of a relevant professional institution Experience and working knowledge of CAFM / Terrier Systems Recognised formal management qualification Professional membership Diploma in Project Leadership Engineering related qualification or equivalent knowledge Knowledge Experience working at a senior manager level in delivering complex major construction projects Computer literate with a good working knowledge of information systems and their role in managing operational services. Excellent knowledge of health and safety and risk management. Working knowledge of information systems which support Facilities Management services Working knowledge of NHS / public sector financial and Procurement regimes Experience of working on PFI projects Skills Excellent team member with the ability to maintain objective relationships with colleagues, clients and stakeholders Demonstrable ability to lead multi disciplinary project teams in planning and delivering capital projects Experience of working with service users and the public in delivery / development of health care services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Flexible working requests will be considered for all roles. £57,528 to £64,750 a year, Dependent on NHS experience
Apr 22, 2026
Full time
Main duties of the job Hard facilities management with high levels of customer satisfaction and demonstrated delivery of efficiency. High levels of customer service through understanding the needs of the clinical divisions. High levels of assurance provided through independent audits. Safe, productive efficient environment for the provision of perfect care. Estates operational capital projects delivered in line with capital programme. Capital projects delivered through robust business cases demonstrating best value for money. Improved patient satisfaction from sustainable improvements to Trust estate via application of Backlog maintenance programme. Financial awareness and effective budget planning. Compliance management of the build environment. Job responsibilities To manage the operational programme for the Trust to ensure the delivery of operational capital schemes within financial and time constraints. To support the divisions and clinical teams in determining their specific estate and facilities requirements, and providing advice and undertaking research on innovative estate solutions as appropriate. To provide relevant professional input and technical advice to Divisional and Estates Project Teams in developing robust business cases, procurement documentation and public sector comparators where appropriate. To lead on the Tendering Process for Estates capital work or contracts as required and ensure that value for money is achieved. Ensure quotes are obtained for all relevant work and that value for money can be demonstrated when procuring work. To work with user groups and the project team to identify design solutions for the Trusts planned operational capital investment and to support the production of the estates annex to OBCs and FBCs, in conjunction with professional advisers. Seeking to achieve optimum long term economic solutions that support the delivery of the green plan. To set up information control systems and continually monitor and maximise benefits. To support work with external agencies and input into wider health economy programmes as required. To provide leadership and design management of designated operational capital schemes. To implement risk management and value engineering, in order to minimise risk and create best value. To apply the principle of knowledge management and capture lessons learnt by developing best practice with external parties and carry out Post Project Evaluation for Operational Capital Projects to receive feedback to continually improve the professional estate management service delivery. To manage the submission of planning applications and building control applications. To provide professional Estates advice to senior managers within the Trust. To provide regular monitoring and relevant information on progress with major operational capital schemes and business cases for the Capital Investment Group. To deputise for the Head of Estates and Facilities as required. To utilise NHS Guidance and research future development within NHS built environment. Management of maintenance delivery across the Trusts property portfolio ensuring relevant compliance is continuously maintained and evidenced. Responsible for all Estates related contracts. In conjunction with the Head of Business Management develop KPIs for the reporting of Hard FM activities and provide reports as required. Ensuring through the contracts manager that there are robust controls in place for the management of all Hard FM contracts. Work collaboratively with the Head of Estates in Mid Mersey Division to ensure a consistent approach to the delivery of backlog and operational capital projects. Provide support to the Divisions by liaising with landlords in non-Trust owned properties on Estates related matters. To have delegated responsibility for relevant elements of the Estates budget. To ensure that all operational estates staff remain up to date with the applicable corporate governance policies and procedures. Management of Direct Reports Ensuring systems are in place to provide line management, effective recruitment, training and development of staff that are in line with Trust policies. Carry out regular 1-2-1 and team meetings and ensure that departmental processes are audited and reviewed on a regular basis. To ensure Personal Development Plans (PACE Reviews), personal objectives and team objectives clearly link to the Team objectives and the Trust Green Plan. To exercise sound judgement skills to effectively manage the factors that will have an impact on service delivery e.g. Finances, resources, sickness absence. Recruitment and selection of staff ensuring orientation and induction programmes are effective. Person Specification Qualifications Degree level or equivalent knowledge in a construction related discipline Evidence of significant progress towards membership of a relevant professional institution Experience and working knowledge of CAFM / Terrier Systems Recognised formal management qualification Professional membership Diploma in Project Leadership Engineering related qualification or equivalent knowledge Knowledge Experience working at a senior manager level in delivering complex major construction projects Computer literate with a good working knowledge of information systems and their role in managing operational services. Excellent knowledge of health and safety and risk management. Working knowledge of information systems which support Facilities Management services Working knowledge of NHS / public sector financial and Procurement regimes Experience of working on PFI projects Skills Excellent team member with the ability to maintain objective relationships with colleagues, clients and stakeholders Demonstrable ability to lead multi disciplinary project teams in planning and delivering capital projects Experience of working with service users and the public in delivery / development of health care services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Flexible working requests will be considered for all roles. £57,528 to £64,750 a year, Dependent on NHS experience
Your Place
Facilities & Maintenance Operative
Your Place
Facilities & Maintenance Operative (Known internally as Maintenance Officer) Location: Canning Town, East London Salary: £(phone number removed) per year (depending on experience) salary increase in April Contract: Full-time, Permanent Why work at Your Place? 25 days annual leave, rising by one day each year up to 30 Bank holidays included An extra day off for your birthday A weekly Wellbeing Hour to do whatever supports your wellbeing 2 Wellbeing Days per year Reimbursement for gym membership Cycle-to-work scheme and season ticket loans Free eye tests and contributions towards glasses Pension We match your pension contributions up to 7.5% Internal training and development Membership to professional bodies where relevant Flexible Working Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card About This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site. Responsibilities Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.) Provide first-line response to reactive maintenance, cleaning, and repair requests Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks Inspect plant rooms, boilers, and equipment for leaks and general condition Ensure equipment is safely stored, maintained, and compliant with safety standards Support Customer Services with scheduled room health & safety checks Cleaning & Caretaking Perform general janitorial duties Maintain cleanliness and safety across communal areas Assist with grounds inspections and upkeep Clear snow and grit pathways during adverse weather Facilities Support Carry out porterage duties (furniture moves, room setups, etc.) Use hand and power tools safely and effectively Liaise with subcontractors to ensure high-quality work and safe practices Maintain accurate digital records and update internal systems Provide excellent customer service to residents Health & Safety Follow all organisational Health & Safety procedures Contribute to risk assessments and implement required actions Report and follow up on maintenance, cleaning, or safety concerns Other Duties : Undertake additional tasks within your capability as required Person Specification Experience Experience in building maintenance, caretaking, handyperson duties, or cleaning Experience with risk assessments or a health & safety qualification Qualifications Building trade or health & safety/facilities qualification (desirable) Full UK driving licence (desirable) Skills & Knowledge Strong understanding of building-related health & safety requirements Good communication skills Confident using IT systems Abilities Able to manage workload effectively Able to communicate professionally with a wide range of people Accurate data entry and record keeping Personal Qualities Confident in challenging unsafe behaviour Diplomatic, tactful, patient, and approachable Self-motivated, reliable, and punctual Strong interpersonal skills Pre-Employment Requirements Enhanced DBS check Proof of right to work in the UK 2 references Medical clearance
Apr 22, 2026
Full time
Facilities & Maintenance Operative (Known internally as Maintenance Officer) Location: Canning Town, East London Salary: £(phone number removed) per year (depending on experience) salary increase in April Contract: Full-time, Permanent Why work at Your Place? 25 days annual leave, rising by one day each year up to 30 Bank holidays included An extra day off for your birthday A weekly Wellbeing Hour to do whatever supports your wellbeing 2 Wellbeing Days per year Reimbursement for gym membership Cycle-to-work scheme and season ticket loans Free eye tests and contributions towards glasses Pension We match your pension contributions up to 7.5% Internal training and development Membership to professional bodies where relevant Flexible Working Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card About This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site. Responsibilities Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.) Provide first-line response to reactive maintenance, cleaning, and repair requests Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks Inspect plant rooms, boilers, and equipment for leaks and general condition Ensure equipment is safely stored, maintained, and compliant with safety standards Support Customer Services with scheduled room health & safety checks Cleaning & Caretaking Perform general janitorial duties Maintain cleanliness and safety across communal areas Assist with grounds inspections and upkeep Clear snow and grit pathways during adverse weather Facilities Support Carry out porterage duties (furniture moves, room setups, etc.) Use hand and power tools safely and effectively Liaise with subcontractors to ensure high-quality work and safe practices Maintain accurate digital records and update internal systems Provide excellent customer service to residents Health & Safety Follow all organisational Health & Safety procedures Contribute to risk assessments and implement required actions Report and follow up on maintenance, cleaning, or safety concerns Other Duties : Undertake additional tasks within your capability as required Person Specification Experience Experience in building maintenance, caretaking, handyperson duties, or cleaning Experience with risk assessments or a health & safety qualification Qualifications Building trade or health & safety/facilities qualification (desirable) Full UK driving licence (desirable) Skills & Knowledge Strong understanding of building-related health & safety requirements Good communication skills Confident using IT systems Abilities Able to manage workload effectively Able to communicate professionally with a wide range of people Accurate data entry and record keeping Personal Qualities Confident in challenging unsafe behaviour Diplomatic, tactful, patient, and approachable Self-motivated, reliable, and punctual Strong interpersonal skills Pre-Employment Requirements Enhanced DBS check Proof of right to work in the UK 2 references Medical clearance
Administration Manager - Trauma & Orthopaedics
NHS Norwich, Norfolk
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Apr 22, 2026
Full time
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
GP / Family Physician Job - Greater Toronto (GTA) - Top Notch Clinic
Closer Med Bishop Auckland, County Durham
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 21, 2026
Full time
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Berry Recruitment
Part time Estates and Facilities Manager
Berry Recruitment Durham, County Durham
Interim Estates & Facilities Manager (Part-Time, Fixed Term) Location: Darlington Contract: Fixed term - 2 to 3 months (covering a scheduled absence) Hours: 15 hours per week, worked across Monday to Friday Start date: Potentially end of this month Hourly rate: £19.53 - £23.32 per hour (dependent on experience) Role Overview We are looking for an experienced Estates & Facilities professional to provide short-term cover for our Estates and Facilities Manager during a scheduled absence. The postholder will ensure the ongoing safety, compliance, and smooth day-to-day operation of hospice premises, facilities, and systems, working closely with internal teams and external contractors. The role is part-time (15 hours per week) and based in Darlington. Key Responsibilities Estates & Facilities Management Act as the first point of contact for estates management and fault reporting , ensuring issues are logged, prioritised, and resolved effectively. Ensure that hospice premises are fit for purpose , safe, hygienic, and well-maintained, including fabric of the building, utilities, and essential systems. Oversee planned and reactive maintenance , ensuring work is completed safely, efficiently, and to an appropriate standard. Maintain an auditable planned maintenance schedule , including servicing, inspections, and statutory testing. Ensure all waste is managed safely and in line with regulations , including general, clinical, and hazardous waste. Provide oversight of security arrangements , particularly out-of-hours, ensuring safety of staff, patients, volunteers, and visitors. Health & Safety Act as the Hospice's nominated Health & Safety lead during the cover period. Ensure compliance with all relevant health and safety legislation , policies, and procedures. Oversee and support non-clinical risk assessments , audits, and action plans as required. Ensure statutory checks and testing are completed and documented (e.g. fire safety checks, PAT testing, emergency lighting). Ensure all certificates and compliance documentation relating to premises and equipment are kept up to date. ICT & Systems Oversight (Operational Level) Liaise with the external IT support provider to ensure continuity of service. Oversee resolution of reported IT and systems faults affecting day-to-day operations. Support basic ICT administration where required, including devices, systems access, and coordination with suppliers. Procurement & Contractors Liaise with external contractors and suppliers for estates, maintenance, utilities, and facilities-related services. Support effective procurement of utilities and equipment , working within existing budgets and agreements. Line Management Provide line management for one part-time Facilities Assistant , including task allocation, support, and oversight of workload. Ensure clear communication and continuity of service within the facilities function during the cover period. Experience & Skills Required Proven experience in estates, facilities, or operations management , ideally within healthcare, charity, or a regulated environment. Strong working knowledge of health and safety compliance and facilities legislation. Experience managing planned and reactive maintenance and working with contractors. Confident communicator with the ability to work independently and manage competing priorities. Previous line management or supervisory experience is essential for this role. If you are interested, please call or respond to this advert now. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 21, 2026
Seasonal
Interim Estates & Facilities Manager (Part-Time, Fixed Term) Location: Darlington Contract: Fixed term - 2 to 3 months (covering a scheduled absence) Hours: 15 hours per week, worked across Monday to Friday Start date: Potentially end of this month Hourly rate: £19.53 - £23.32 per hour (dependent on experience) Role Overview We are looking for an experienced Estates & Facilities professional to provide short-term cover for our Estates and Facilities Manager during a scheduled absence. The postholder will ensure the ongoing safety, compliance, and smooth day-to-day operation of hospice premises, facilities, and systems, working closely with internal teams and external contractors. The role is part-time (15 hours per week) and based in Darlington. Key Responsibilities Estates & Facilities Management Act as the first point of contact for estates management and fault reporting , ensuring issues are logged, prioritised, and resolved effectively. Ensure that hospice premises are fit for purpose , safe, hygienic, and well-maintained, including fabric of the building, utilities, and essential systems. Oversee planned and reactive maintenance , ensuring work is completed safely, efficiently, and to an appropriate standard. Maintain an auditable planned maintenance schedule , including servicing, inspections, and statutory testing. Ensure all waste is managed safely and in line with regulations , including general, clinical, and hazardous waste. Provide oversight of security arrangements , particularly out-of-hours, ensuring safety of staff, patients, volunteers, and visitors. Health & Safety Act as the Hospice's nominated Health & Safety lead during the cover period. Ensure compliance with all relevant health and safety legislation , policies, and procedures. Oversee and support non-clinical risk assessments , audits, and action plans as required. Ensure statutory checks and testing are completed and documented (e.g. fire safety checks, PAT testing, emergency lighting). Ensure all certificates and compliance documentation relating to premises and equipment are kept up to date. ICT & Systems Oversight (Operational Level) Liaise with the external IT support provider to ensure continuity of service. Oversee resolution of reported IT and systems faults affecting day-to-day operations. Support basic ICT administration where required, including devices, systems access, and coordination with suppliers. Procurement & Contractors Liaise with external contractors and suppliers for estates, maintenance, utilities, and facilities-related services. Support effective procurement of utilities and equipment , working within existing budgets and agreements. Line Management Provide line management for one part-time Facilities Assistant , including task allocation, support, and oversight of workload. Ensure clear communication and continuity of service within the facilities function during the cover period. Experience & Skills Required Proven experience in estates, facilities, or operations management , ideally within healthcare, charity, or a regulated environment. Strong working knowledge of health and safety compliance and facilities legislation. Experience managing planned and reactive maintenance and working with contractors. Confident communicator with the ability to work independently and manage competing priorities. Previous line management or supervisory experience is essential for this role. If you are interested, please call or respond to this advert now. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
HEAD OF LABORATORY - KITENGELA BRANCH
Bristolpark Bristol, Gloucestershire
Position titleHEAD OF LABORATORY - KITENGELA BRANCHDescriptionBristol Park Hospital is a licensed healthcare provider that has been in operation for over 17 years, offering quality and affordable healthcare services in Nairobi, Kajiado, and Machakos counties. Guided by our "To be a world-class provider of quality, innovative, and accessible healthcare solutions," we are committed to excellence in service delivery as well as patient care and safety. We are seeking to recruit a highly skilled, experienced, and dynamic professional to join our team as Head of Laboratory at our Kitengela Branch.ResponsibilitiesKey Responsibilities • Oversee and coordinate all laboratory operations and ensure adherence to Standard Operating Procedures (SOPs) and quality control standards. • Ensure timely, accurate, and reliable laboratory results for patient management and clinical decision-making. • Supervise, mentor, and appraise laboratory staff while fostering a culture of continuous improvement and professionalism. • Ensure compliance with all regulatory and accreditation requirements, including biosafety and biosecurity standards. • Develop and implement internal quality assurance programs and participate in external quality assessments. • Manage laboratory inventory, including reagents, consumables, and equipment maintenance schedules. • Collaborate with clinical teams to support diagnostic and therapeutic services effectively. • Generate and analyze laboratory performance reports, monitor key indicators, and recommend improvement strategies. • Uphold patient confidentiality and maintain accurate laboratory records and documentation. • Maintain and continuously improve the Laboratory plant and equipment management and ensure full functionality for optimal capacity and efficiency. • Coordinate all facility Laboratory activities including cross facility and cross departmental linkages and communications. • Provide leadership in all ISO implementation activities within the facility Laboratory and coordinate with other hospital facilities and departments for smooth operations. • Maintain duty rosters and ensure full coverage of the Laboratory department at all times • Superintendency of the facility Laboratory with the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).Education• Bachelor's degree in Medical Laboratory Sciences or equivalent qualification from a recognized institution. • Valid registration and practicing license from the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).QualificationsQualifications, Skills, and Experience • Minimum of 5 years of progressive experience, with at least 2 years in a Laboratory supervisory or managerial roles. • Demonstrated competence in Laboratory Information Systems (LIS) and modern diagnostic equipment. • Strong leadership, analytical, and organizational skills with keen attention to detail. • Excellent communication and interpersonal skills with the ability to work collaboratively across departments and facilities. • Knowledge of relevant healthcare regulations, laboratory standards, and quality management systems. • Prior experience and participation in Laboratory accreditation will be an added advantage.Key Competencies • Leadership and team management • Analytical and problem-solving skills • Quality control and assurance focus • Strong decision-making and integrity • Excellent communication and reporting skills • Time management and multitasking abilities.How to Apply Interested and qualified candidates are invited to send their application letter, detailed CV, and academic certificates to , clearly indicating the subject line as HEAD OF LABORATORY - KITENGELA BRANCH, on or before 7th November, 2025. Only shortlisted candidates will be contacted.Job Location
Apr 21, 2026
Full time
Position titleHEAD OF LABORATORY - KITENGELA BRANCHDescriptionBristol Park Hospital is a licensed healthcare provider that has been in operation for over 17 years, offering quality and affordable healthcare services in Nairobi, Kajiado, and Machakos counties. Guided by our "To be a world-class provider of quality, innovative, and accessible healthcare solutions," we are committed to excellence in service delivery as well as patient care and safety. We are seeking to recruit a highly skilled, experienced, and dynamic professional to join our team as Head of Laboratory at our Kitengela Branch.ResponsibilitiesKey Responsibilities • Oversee and coordinate all laboratory operations and ensure adherence to Standard Operating Procedures (SOPs) and quality control standards. • Ensure timely, accurate, and reliable laboratory results for patient management and clinical decision-making. • Supervise, mentor, and appraise laboratory staff while fostering a culture of continuous improvement and professionalism. • Ensure compliance with all regulatory and accreditation requirements, including biosafety and biosecurity standards. • Develop and implement internal quality assurance programs and participate in external quality assessments. • Manage laboratory inventory, including reagents, consumables, and equipment maintenance schedules. • Collaborate with clinical teams to support diagnostic and therapeutic services effectively. • Generate and analyze laboratory performance reports, monitor key indicators, and recommend improvement strategies. • Uphold patient confidentiality and maintain accurate laboratory records and documentation. • Maintain and continuously improve the Laboratory plant and equipment management and ensure full functionality for optimal capacity and efficiency. • Coordinate all facility Laboratory activities including cross facility and cross departmental linkages and communications. • Provide leadership in all ISO implementation activities within the facility Laboratory and coordinate with other hospital facilities and departments for smooth operations. • Maintain duty rosters and ensure full coverage of the Laboratory department at all times • Superintendency of the facility Laboratory with the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).Education• Bachelor's degree in Medical Laboratory Sciences or equivalent qualification from a recognized institution. • Valid registration and practicing license from the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).QualificationsQualifications, Skills, and Experience • Minimum of 5 years of progressive experience, with at least 2 years in a Laboratory supervisory or managerial roles. • Demonstrated competence in Laboratory Information Systems (LIS) and modern diagnostic equipment. • Strong leadership, analytical, and organizational skills with keen attention to detail. • Excellent communication and interpersonal skills with the ability to work collaboratively across departments and facilities. • Knowledge of relevant healthcare regulations, laboratory standards, and quality management systems. • Prior experience and participation in Laboratory accreditation will be an added advantage.Key Competencies • Leadership and team management • Analytical and problem-solving skills • Quality control and assurance focus • Strong decision-making and integrity • Excellent communication and reporting skills • Time management and multitasking abilities.How to Apply Interested and qualified candidates are invited to send their application letter, detailed CV, and academic certificates to , clearly indicating the subject line as HEAD OF LABORATORY - KITENGELA BRANCH, on or before 7th November, 2025. Only shortlisted candidates will be contacted.Job Location
QC Shift Manager
Veranova, L.P Edinburgh, Midlothian
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Apr 20, 2026
Full time
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Children's Exercise Specialist
NHS
Children's Exercise Specialist The closing date is 04 May 2026 We are excited to offer a unique opportunity to shape a new role within our Children's Community Physiotherapy Team as a Children's Exercise Specialist across Lambeth and Southwark. This is a 12-month fixed-term post, with the potential to become substantive. You will help develop this innovative position, supporting children and young people with disabilities to be active in their communities. In this autonomous role, you will take a family centred approach to improving access to inclusive sport and physical activity for children and young people with physical and learning disabilities. Your focus will be on empowering families to build sustainable, healthy activity habits. You will work with children and families to explore interests and motivations, identify barriers to participation, and set achievable goals that increase confidence and activity levels. A key part of the role is acting as a community connector, building local knowledge and partnerships with sports clubs, leisure centres, schools and community providers, and linking families to appropriate opportunities. You will work independently while collaborating with colleagues across health, education and community settings, delivering support in clinics, homes, schools and local facilities. If you are passionate about inclusion and community based healthcare, this is a rare opportunity to shape a role with lasting impact. Main duties of the job Work as an autonomous Children's Exercise Specialist, taking a holistic and family centred approach to improve access to inclusive sports and physical activity opportunities for children and young people with physical disabilities. Carry out assessments of individual needs and interests, identifying barriers to participation in physical activities. Collaborate with young people and families to set achievable goals that promote increased physical activity. Colate and maintain data on service users referred to the Children's Exercise Specialist to monitor impact and measure health benefits. Develop an effective referral process and administrative practice working collaboratively with the Evelina Community Physiotherapy Team. Work autonomously and alongside colleagues across a range of community settings, including local sports centres, sports providers, leisure centres, gyms, schools and homes, to meet the individual needs of each child and family. Assist children and young people in finding meaningful ways to increase participation in community activities, identifying areas where additional support may be needed. Use local knowledge of accessible sports, clubs, and community resources to link families towards suitable opportunities. About us Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. The paediatric community physiotherapy service is part of the Evelina London Children's Directorate within GSTT and sits within the Evelina Children's Community Services. Our children's physiotherapy community team deliver care at the heart of the local communities we serve, working in partnership with local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for our local children and their families. Job responsibilities Clinical Duties and Responsibilities: Clinical Duties Assess the child/young person's current activity levels and identify potential barriers to these through discussion and coaching. Facilitate collaborative goal setting and support the child/young person to work towards these. Work with therapists and/or Clinical Manager to analyse the data to provide evidence for effectiveness of the role. Apply clinical reasoning skills to highlight suitable activity opportunities such as adapted gym sessions, inclusive swimming, sports clubs in Lambeth and Southwark community. Develop local knowledge and build connections with local sports/activity providers in Lambeth and Southwark in developing inclusive opportunities for children with physical disabilities. Work directly and build partnerships with local providers and other professionals to promote inclusive practice and accessibility. Reduce health inequalities and promote better physical, emotional, and social outcomes. Support the transition from physiotherapy based exercise to community based activity. Promote the development of self confidence and self management in children. Liaise with volunteer and charity organisations in Lambeth and Southwark and share resources that can benefit the client. Develop and maintain a directory of inclusive sports services. Be responsible for maintaining accurate and up to date individual patient records. Document all patient encounters on EPIC (electric note system), upload any relevant documents, outcome appointment complete progress notes and discharge once an episode of care is complete. Seek timely advice and support as appropriate. Plan, organise and prioritise own patient caseload. Develop a new referral pathway to manage, triage and prioritise referrals to the Childrens Physical Activity Advisor. Work as a lone practitioner within a variety of community and domiciliary settings such as home, school, sports and leisure centres etc. Communicate and share information effectively with all members of the multidisciplinary health team, referrers, and external agencies. Undertake any other duties commensurate to the grade, required to ensure the smooth and efficient running of the role and service. Please see job description for full responsibilities. Person Specification Qualifications / Education A degree or diploma (or strong relevant training) in sport/exercise science, physical activity promotion, community health, public health, nutrition, or similarly relevant field. Or equivalent level of experience. Minimum of grade C/4 or above in Maths and English at GCSE level or equivalent (Level 2 and above). Evidence of experience of managing or being involved with projects. Any coaching or similar experience. Experience of working with children and young people with physical disability. Knowledge of the benefits of exercise on long term health outcomes for children with physical disability. Experience of working with carers and reviewing their needs. Experience and knowledge of sports and physical activity. Knowledge of accessible sports and physical activity in Lambeth and Southwark or other boroughs. Experience of service development or supporting on project. Experience of working in a gym or leisure centre. Experience of working as part of a multidisciplinary team. Experience of working in a community setting. Skills / Knowledge / Ability Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel. Excellent communication, analytical and interpersonal skills. Ability to recognise challenging situations when they occur and generate potential solutions, seeking advice where necessary. Ability to produce comprehensive reports, letters and data. Demonstrate an understanding of the implications of disability on peoples' lives. Ability to manage and prioritise own workload. Demonstrate excellent communication skills, both written and oral. Understand roles of others and recognise own boundaries. Work collaboratively with clients, families, carers and colleagues. Physical Requirements Ability to travel and work across a range of community settings with use of mobile devices. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Guy's and St Thomas' NHS Foundation Trust £38,488 to £46,852 a year per annum inc HCA (pro rata of full time)
Apr 20, 2026
Full time
Children's Exercise Specialist The closing date is 04 May 2026 We are excited to offer a unique opportunity to shape a new role within our Children's Community Physiotherapy Team as a Children's Exercise Specialist across Lambeth and Southwark. This is a 12-month fixed-term post, with the potential to become substantive. You will help develop this innovative position, supporting children and young people with disabilities to be active in their communities. In this autonomous role, you will take a family centred approach to improving access to inclusive sport and physical activity for children and young people with physical and learning disabilities. Your focus will be on empowering families to build sustainable, healthy activity habits. You will work with children and families to explore interests and motivations, identify barriers to participation, and set achievable goals that increase confidence and activity levels. A key part of the role is acting as a community connector, building local knowledge and partnerships with sports clubs, leisure centres, schools and community providers, and linking families to appropriate opportunities. You will work independently while collaborating with colleagues across health, education and community settings, delivering support in clinics, homes, schools and local facilities. If you are passionate about inclusion and community based healthcare, this is a rare opportunity to shape a role with lasting impact. Main duties of the job Work as an autonomous Children's Exercise Specialist, taking a holistic and family centred approach to improve access to inclusive sports and physical activity opportunities for children and young people with physical disabilities. Carry out assessments of individual needs and interests, identifying barriers to participation in physical activities. Collaborate with young people and families to set achievable goals that promote increased physical activity. Colate and maintain data on service users referred to the Children's Exercise Specialist to monitor impact and measure health benefits. Develop an effective referral process and administrative practice working collaboratively with the Evelina Community Physiotherapy Team. Work autonomously and alongside colleagues across a range of community settings, including local sports centres, sports providers, leisure centres, gyms, schools and homes, to meet the individual needs of each child and family. Assist children and young people in finding meaningful ways to increase participation in community activities, identifying areas where additional support may be needed. Use local knowledge of accessible sports, clubs, and community resources to link families towards suitable opportunities. About us Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. The paediatric community physiotherapy service is part of the Evelina London Children's Directorate within GSTT and sits within the Evelina Children's Community Services. Our children's physiotherapy community team deliver care at the heart of the local communities we serve, working in partnership with local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for our local children and their families. Job responsibilities Clinical Duties and Responsibilities: Clinical Duties Assess the child/young person's current activity levels and identify potential barriers to these through discussion and coaching. Facilitate collaborative goal setting and support the child/young person to work towards these. Work with therapists and/or Clinical Manager to analyse the data to provide evidence for effectiveness of the role. Apply clinical reasoning skills to highlight suitable activity opportunities such as adapted gym sessions, inclusive swimming, sports clubs in Lambeth and Southwark community. Develop local knowledge and build connections with local sports/activity providers in Lambeth and Southwark in developing inclusive opportunities for children with physical disabilities. Work directly and build partnerships with local providers and other professionals to promote inclusive practice and accessibility. Reduce health inequalities and promote better physical, emotional, and social outcomes. Support the transition from physiotherapy based exercise to community based activity. Promote the development of self confidence and self management in children. Liaise with volunteer and charity organisations in Lambeth and Southwark and share resources that can benefit the client. Develop and maintain a directory of inclusive sports services. Be responsible for maintaining accurate and up to date individual patient records. Document all patient encounters on EPIC (electric note system), upload any relevant documents, outcome appointment complete progress notes and discharge once an episode of care is complete. Seek timely advice and support as appropriate. Plan, organise and prioritise own patient caseload. Develop a new referral pathway to manage, triage and prioritise referrals to the Childrens Physical Activity Advisor. Work as a lone practitioner within a variety of community and domiciliary settings such as home, school, sports and leisure centres etc. Communicate and share information effectively with all members of the multidisciplinary health team, referrers, and external agencies. Undertake any other duties commensurate to the grade, required to ensure the smooth and efficient running of the role and service. Please see job description for full responsibilities. Person Specification Qualifications / Education A degree or diploma (or strong relevant training) in sport/exercise science, physical activity promotion, community health, public health, nutrition, or similarly relevant field. Or equivalent level of experience. Minimum of grade C/4 or above in Maths and English at GCSE level or equivalent (Level 2 and above). Evidence of experience of managing or being involved with projects. Any coaching or similar experience. Experience of working with children and young people with physical disability. Knowledge of the benefits of exercise on long term health outcomes for children with physical disability. Experience of working with carers and reviewing their needs. Experience and knowledge of sports and physical activity. Knowledge of accessible sports and physical activity in Lambeth and Southwark or other boroughs. Experience of service development or supporting on project. Experience of working in a gym or leisure centre. Experience of working as part of a multidisciplinary team. Experience of working in a community setting. Skills / Knowledge / Ability Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel. Excellent communication, analytical and interpersonal skills. Ability to recognise challenging situations when they occur and generate potential solutions, seeking advice where necessary. Ability to produce comprehensive reports, letters and data. Demonstrate an understanding of the implications of disability on peoples' lives. Ability to manage and prioritise own workload. Demonstrate excellent communication skills, both written and oral. Understand roles of others and recognise own boundaries. Work collaboratively with clients, families, carers and colleagues. Physical Requirements Ability to travel and work across a range of community settings with use of mobile devices. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Guy's and St Thomas' NHS Foundation Trust £38,488 to £46,852 a year per annum inc HCA (pro rata of full time)
Head of Pharmacy Supply Chain and Facilities
Pharmacierge Limited
At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service. Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families. As we continue to grow, we are looking for a Head of Supply Chain & Facilities to take ownership of the infrastructure that keeps our pharmacy running safely and reliably every day. About the role This is a senior operational leadership role at the core of our organisation, with accountability for: Medicines and operational procurement Oversight of partner logistics and delivery networks Facilities, estates, and Health & Safety compliance You will be responsible for outcomes across these areas, delivering through the leadership of established managers and operational teams. The role balances strategic oversight with hands on operational involvement where required, particularly in periods of growth or supply risk. Why Join Us Play a critical role in safeguarding patient care and delivery continuity Shape and strengthen core operational infrastructure Build scalable systems in a growing, clinically led organisation Operate with real ownership, autonomy, and accountability Recruitment Process If your application is shortlisted, you will be provided with a full role profile, which will form the basis of the interview process. You will then be invited to self schedule a short telephone interview with our Recruitment Coordinator to enable you to ask questions ahead of the formal interviews. Key Skills & Experience Senior experience in pharmacy procurement, supply chain, or operational leadership Strong understanding of UK medicines supply and wholesaler networks Proven experience managing supply risk and shortages Commercially astute, with experience holding and managing budgets Experience leading multi functional operational teams Personal Qualities Calm and decisive under pressure Highly organised and detail oriented Pragmatic, solutions focused, and delivery driven Strong sense of accountability and ownership Clear, confident, and credible communicator At Pharmacierge, we're committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions: Competitive Salary: starting from £55,000 Private Medical Insurance: Available after a minimum term 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply) Company-Wide Bonus Scheme: Eligible after a minimum term Government-Approved Share Option Scheme: Available after a minimum term ️Employee Discounts Platform: Access to a wide range of retail and lifestyle savings Pharmacy Social Events: Regular team building and social activities Access to Training and CPD Opportunities: Ongoing professional development and training support
Apr 20, 2026
Full time
At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service. Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families. As we continue to grow, we are looking for a Head of Supply Chain & Facilities to take ownership of the infrastructure that keeps our pharmacy running safely and reliably every day. About the role This is a senior operational leadership role at the core of our organisation, with accountability for: Medicines and operational procurement Oversight of partner logistics and delivery networks Facilities, estates, and Health & Safety compliance You will be responsible for outcomes across these areas, delivering through the leadership of established managers and operational teams. The role balances strategic oversight with hands on operational involvement where required, particularly in periods of growth or supply risk. Why Join Us Play a critical role in safeguarding patient care and delivery continuity Shape and strengthen core operational infrastructure Build scalable systems in a growing, clinically led organisation Operate with real ownership, autonomy, and accountability Recruitment Process If your application is shortlisted, you will be provided with a full role profile, which will form the basis of the interview process. You will then be invited to self schedule a short telephone interview with our Recruitment Coordinator to enable you to ask questions ahead of the formal interviews. Key Skills & Experience Senior experience in pharmacy procurement, supply chain, or operational leadership Strong understanding of UK medicines supply and wholesaler networks Proven experience managing supply risk and shortages Commercially astute, with experience holding and managing budgets Experience leading multi functional operational teams Personal Qualities Calm and decisive under pressure Highly organised and detail oriented Pragmatic, solutions focused, and delivery driven Strong sense of accountability and ownership Clear, confident, and credible communicator At Pharmacierge, we're committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions: Competitive Salary: starting from £55,000 Private Medical Insurance: Available after a minimum term 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply) Company-Wide Bonus Scheme: Eligible after a minimum term Government-Approved Share Option Scheme: Available after a minimum term ️Employee Discounts Platform: Access to a wide range of retail and lifestyle savings Pharmacy Social Events: Regular team building and social activities Access to Training and CPD Opportunities: Ongoing professional development and training support
Medicines Optimisation Support Officer (NWJCC) -INTERNAL TO NHS WALES
NHS Pontypridd, Mid Glamorgan
Medicines Optimisation Support Officer (NWJCC) - INTERNAL TO NHS WALES The closing date is 30 April 2026. Previously advertised as 110-AC-A. Join Our Team at NHS Wales Joint Commissioning Committee Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Medicines Optimisation Support Officer, Medical Directorate (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation. The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest. Our mission is to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget. In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence-those who put patients and quality at the centre of everything they do. If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you. Main duties of the job PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES. To provide comprehensive project and administrative support to the Medicines Optimisation Team and the Medical Directorate. Providing support for the Medicines optimisation programmes including Blueteq (high cost drugs database) and horizon scanning. Providing administrative support to the Directorate. This post is a secondment for 12 months due to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve. We treat everyone with respect. We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications/ Skills and Knowledge Extensive knowledge of administrative procedures including IT systems, experience of project management and training acquired through formal study to Diploma Level or possess skills, knowledge, experience and training to its equivalency. Advanced keyboard skills with ability to make full use of IT to facilitate e-working, proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint. Knowledge of the TRAC, ESR, and E-expenses systems. Knowledge of NHS or Social Care structures and processes. ECDL or similar computer qualification. Experience Experience of using Microsoft Office Packages. Experience supporting meetings including preparation of agendas, collation of reports and minute taking. Significant experience of providing secretarial and administrative support, including: Prioritisation of work and delivery to challenging deadlines. Effective and efficient electronic diary management. Handling various telephone enquiries. Managing and developing office systems. Handling highly confidential and sensitive information. Previous experience of working in NHS or Social Care organisation. Aptitude and Abilities Excellent communication skills, both written and oral. Interpersonal skills, influencing and negotiating skills-proven ability to establish and enhance effective working relationships at all levels. Proven ability to meet deadlines and work under pressure. Ability to problem solve and apply lateral thinking. Discreet-able to maintain strict confidentiality. Confident-able to use own initiative and demonstrate assertiveness when necessary. Conscientious: self motivated to produce high quality of work, able to deliver results and take ownership of work and prioritise work. Other Requires advanced keyboard skills with a high degree of accuracy including Microsoft Office, Excel and Microsoft Project. Ability to travel between sites in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Apr 19, 2026
Full time
Medicines Optimisation Support Officer (NWJCC) - INTERNAL TO NHS WALES The closing date is 30 April 2026. Previously advertised as 110-AC-A. Join Our Team at NHS Wales Joint Commissioning Committee Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Medicines Optimisation Support Officer, Medical Directorate (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation. The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest. Our mission is to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget. In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence-those who put patients and quality at the centre of everything they do. If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you. Main duties of the job PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES. To provide comprehensive project and administrative support to the Medicines Optimisation Team and the Medical Directorate. Providing support for the Medicines optimisation programmes including Blueteq (high cost drugs database) and horizon scanning. Providing administrative support to the Directorate. This post is a secondment for 12 months due to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy-Our Health, Our Future-focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve. We treat everyone with respect. We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications/ Skills and Knowledge Extensive knowledge of administrative procedures including IT systems, experience of project management and training acquired through formal study to Diploma Level or possess skills, knowledge, experience and training to its equivalency. Advanced keyboard skills with ability to make full use of IT to facilitate e-working, proficiency in the use of Microsoft Office software including Outlook, Word, Excel and PowerPoint. Knowledge of the TRAC, ESR, and E-expenses systems. Knowledge of NHS or Social Care structures and processes. ECDL or similar computer qualification. Experience Experience of using Microsoft Office Packages. Experience supporting meetings including preparation of agendas, collation of reports and minute taking. Significant experience of providing secretarial and administrative support, including: Prioritisation of work and delivery to challenging deadlines. Effective and efficient electronic diary management. Handling various telephone enquiries. Managing and developing office systems. Handling highly confidential and sensitive information. Previous experience of working in NHS or Social Care organisation. Aptitude and Abilities Excellent communication skills, both written and oral. Interpersonal skills, influencing and negotiating skills-proven ability to establish and enhance effective working relationships at all levels. Proven ability to meet deadlines and work under pressure. Ability to problem solve and apply lateral thinking. Discreet-able to maintain strict confidentiality. Confident-able to use own initiative and demonstrate assertiveness when necessary. Conscientious: self motivated to produce high quality of work, able to deliver results and take ownership of work and prioritise work. Other Requires advanced keyboard skills with a high degree of accuracy including Microsoft Office, Excel and Microsoft Project. Ability to travel between sites in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board
Head of Estates Technical Compliance, Band 8c
NHS Gloucester, Gloucestershire
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Apr 18, 2026
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Catering Manager
NHS Nuneaton, Warwickshire
This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more. Main duties of the job We are seeking a dynamic people-focused Catering Manager to lead patient and staff catering services at George Eliot Hospital. Oversee patient and staff meal delivery for over 400 patients and 3,000 staff. Lead Raveloe Restaurant, Vending operations, and manage a team of 50 staff. About us Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication Excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on site parking. If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: Job responsibilities The successful candidate will: Manage catering establishments comprising patient feeding, restaurant and Cafes Work closely with key stakeholder Drive service improvement while ensuring compliance and safety. Lead menu design and food service delivery across the Trust. Manage a catering establishment comprising a central patient feeding area, restaurant, cafs, and vending services. Provide line management for two senior managers and a team of 50 support staff. Collaborate closely with nursing ward teams, Dietitians, and Estates & Facilities. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. Person Specification Experience and Knowledge Minimum of 5 years (recent) experience in a catering environment preferably in the NHS Management of HR related issues To have experience and knowledge of the full range of patient catering including range of cooking methodologies nutrition, menu development Knowledge of budget management and income generation Experience of undertaking investigations and presenting disciplinary cases. Recruitment & selection process To have experience of managing retail outlet so have experience of managing retail outlets Qualification(s) and Professional Training Educated to degree level or equivalent and evidence of continual professional development. Food Hygiene certificate level 4 Food Safety qualification or equivalent (Advanced Food Hygiene) Willing to undertake future development training Craft based qualification e.g. City & Guilds or equivalent. Recognised HACCP qualification Active member of a relevant NHS association in Facilities Management Member of the HCA Skills and Abilities Excellent communication skills to deal with a wide range of patients, visitors and staff (at all levels) Confident and able to work with regulatory bodies, e.g. EHO Ability to work across the Facilities Department and assist with projects. Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements An understanding of infection control risks, policies and procedures. Excellent IT and report writing skills Excellent budgetary management skills Personal Qualities Ability to interpret legislation and best practice to ensure the service is compliant o Highly organised and ability to prioritise and respond to constantly changing targets and agendas delivery to tight deadlines Respectful and courteous approach to all staff groups and clients Open door policy for staff to meet with post holder to discuss issues Supportive to service managers Firm and consistent approach on HR issues. Ability to work well under pressure and to tight deadlines Communicate well with service users Communicate well with patients and visitors Willing and able to facilitate change and motivate others Excellent judgement and negotiation skills Ability to communicate effectively with external organisations and trust representatives at all levels Approachable and sensitive attitude to staff members Ability to represent Facilities and clearly determine service levels and resources Other Willing to act on own initiative Well motivated to manage a successful team of staff and promote a positive image of the department Demonstrate a willingness to engage with staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 16, 2026
Full time
This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more. Main duties of the job We are seeking a dynamic people-focused Catering Manager to lead patient and staff catering services at George Eliot Hospital. Oversee patient and staff meal delivery for over 400 patients and 3,000 staff. Lead Raveloe Restaurant, Vending operations, and manage a team of 50 staff. About us Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication Excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on site parking. If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: Job responsibilities The successful candidate will: Manage catering establishments comprising patient feeding, restaurant and Cafes Work closely with key stakeholder Drive service improvement while ensuring compliance and safety. Lead menu design and food service delivery across the Trust. Manage a catering establishment comprising a central patient feeding area, restaurant, cafs, and vending services. Provide line management for two senior managers and a team of 50 support staff. Collaborate closely with nursing ward teams, Dietitians, and Estates & Facilities. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. Person Specification Experience and Knowledge Minimum of 5 years (recent) experience in a catering environment preferably in the NHS Management of HR related issues To have experience and knowledge of the full range of patient catering including range of cooking methodologies nutrition, menu development Knowledge of budget management and income generation Experience of undertaking investigations and presenting disciplinary cases. Recruitment & selection process To have experience of managing retail outlet so have experience of managing retail outlets Qualification(s) and Professional Training Educated to degree level or equivalent and evidence of continual professional development. Food Hygiene certificate level 4 Food Safety qualification or equivalent (Advanced Food Hygiene) Willing to undertake future development training Craft based qualification e.g. City & Guilds or equivalent. Recognised HACCP qualification Active member of a relevant NHS association in Facilities Management Member of the HCA Skills and Abilities Excellent communication skills to deal with a wide range of patients, visitors and staff (at all levels) Confident and able to work with regulatory bodies, e.g. EHO Ability to work across the Facilities Department and assist with projects. Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements An understanding of infection control risks, policies and procedures. Excellent IT and report writing skills Excellent budgetary management skills Personal Qualities Ability to interpret legislation and best practice to ensure the service is compliant o Highly organised and ability to prioritise and respond to constantly changing targets and agendas delivery to tight deadlines Respectful and courteous approach to all staff groups and clients Open door policy for staff to meet with post holder to discuss issues Supportive to service managers Firm and consistent approach on HR issues. Ability to work well under pressure and to tight deadlines Communicate well with service users Communicate well with patients and visitors Willing and able to facilitate change and motivate others Excellent judgement and negotiation skills Ability to communicate effectively with external organisations and trust representatives at all levels Approachable and sensitive attitude to staff members Ability to represent Facilities and clearly determine service levels and resources Other Willing to act on own initiative Well motivated to manage a successful team of staff and promote a positive image of the department Demonstrate a willingness to engage with staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Ilford, Essex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Harrow, Middlesex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Scientist, Pharmaceutical Development
Jazz Pharmaceuticals Sittingbourne, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

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