Solus Accident Repair Centres
Shenley Church End, Buckinghamshire
Overview Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone organised, curious, and confident working with detail-someone who enjoys understanding legal requirements and helping others work safely and compliantly. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Responsibilities Support the Data Protection Officer with day-to-day activity and ad-hoc DP projects. Help manage and respond to DSARs coming into Solus. Assist in designing and delivering GDPR training for operational teams and leaders. Work with Risk, Compliance, Governance and Aviva's data protection teams to ensure alignment and good practice. Keep up to date with data protection laws including GDPR, the Data Protection Act 2018, PECR and related obligations. Attend ICO events and relevant learning to maintain knowledge. Support communication with operational leaders and stakeholders regarding data protection expectations. Contribute to Consumer Duty and customer-centric initiatives focused on reducing risk while improving experience. Qualifications Understanding of GDPR and relevant UK data protection legislation. Strong communication, organisation, prioritisation and written skills. Comfortable working with multiple stakeholders across different teams. Interest in data privacy, compliance, or governance. Flexibility to travel and occasionally work outside core hours. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 24, 2026
Full time
Overview Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone organised, curious, and confident working with detail-someone who enjoys understanding legal requirements and helping others work safely and compliantly. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Responsibilities Support the Data Protection Officer with day-to-day activity and ad-hoc DP projects. Help manage and respond to DSARs coming into Solus. Assist in designing and delivering GDPR training for operational teams and leaders. Work with Risk, Compliance, Governance and Aviva's data protection teams to ensure alignment and good practice. Keep up to date with data protection laws including GDPR, the Data Protection Act 2018, PECR and related obligations. Attend ICO events and relevant learning to maintain knowledge. Support communication with operational leaders and stakeholders regarding data protection expectations. Contribute to Consumer Duty and customer-centric initiatives focused on reducing risk while improving experience. Qualifications Understanding of GDPR and relevant UK data protection legislation. Strong communication, organisation, prioritisation and written skills. Comfortable working with multiple stakeholders across different teams. Interest in data privacy, compliance, or governance. Flexibility to travel and occasionally work outside core hours. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Your new company Our client is an established, ambitious multi-site professional services business with an excellent reputation in the Midlands. It is a well-managed and independent firm that puts people at the heart of everything they do, with a positive, collaborative and client-centric culture. Your new role Reporting to the Chief Executive Officer, this Head of Finance appointment will support the business with its growth aspirations. Leading a dedicated and experienced finance team, you will have full responsibility for financial management, including partnership accounting and compliance. Although a hands-on role, this post will support the Board, helping to drive both operational performance and growth. What you'll need to succeed The ideal candidate will be an experienced and professionally qualified Financial Controller who has experience in either professional services or a partnership. Culture fit will be key, you will need to demonstrate high-level interpersonal skills as well as attention to detail, an ability to confidently present to the Board and wider firm, and the energy to lead from the front. What you'll get in return Alongside a competitive basic salary, you will receive a comprehensive benefits package that includes an annual bonus. Our client is looking for someone who enjoys being in the office, but can offer flexibility for the right candidate. This is an outstanding opportunity to join a business with a long heritage and established reputation and have a real impact in the next phase of its business plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 24, 2026
Full time
Your new company Our client is an established, ambitious multi-site professional services business with an excellent reputation in the Midlands. It is a well-managed and independent firm that puts people at the heart of everything they do, with a positive, collaborative and client-centric culture. Your new role Reporting to the Chief Executive Officer, this Head of Finance appointment will support the business with its growth aspirations. Leading a dedicated and experienced finance team, you will have full responsibility for financial management, including partnership accounting and compliance. Although a hands-on role, this post will support the Board, helping to drive both operational performance and growth. What you'll need to succeed The ideal candidate will be an experienced and professionally qualified Financial Controller who has experience in either professional services or a partnership. Culture fit will be key, you will need to demonstrate high-level interpersonal skills as well as attention to detail, an ability to confidently present to the Board and wider firm, and the energy to lead from the front. What you'll get in return Alongside a competitive basic salary, you will receive a comprehensive benefits package that includes an annual bonus. Our client is looking for someone who enjoys being in the office, but can offer flexibility for the right candidate. This is an outstanding opportunity to join a business with a long heritage and established reputation and have a real impact in the next phase of its business plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
To oversee and manage a network of public access routes, including handling legal processes for route changes, maintaining official records and mapping systems, improving access strategies, engaging with stakeholders, and responding to public enquiries. Key Responsibilities: Lead the delivery and updating of access improvement plans, ensuring projects progress on time and align with local policies. Maintain comprehensive and accurate records of public routes, including digital databases and mapping systems, for easy accessibility and reporting. Manage route modification requests, closures, diversions, and legal processes, ensuring compliance with relevant legislation and procedures. Respond promptly to public and stakeholder enquiries, carry out site inspections, and provide clear guidance to landowners, developers, and community groups. Collaborate with internal teams, external agencies, and local partners to ensure smooth service delivery and successful implementation of access initiatives Key Skills and Experience: Strong understanding of legislation, procedures, and best practices relating to public rights of way and access management. Excellent administrative and organisational skills, including managing records, databases, reports, and filing systems accurately. Clear and professional communication skills for engaging with the public, stakeholders, and colleagues, and preparing formal reports and correspondence. Problem-solving skills and the ability to assess requests, prioritise work, and resolve issues efficiently while maintaining service standards. Ability to work independently or as part of a team, manage multiple tasks, and adapt to changing operational requirements. This role requires local knowledge and constant visits to sites. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed).
Apr 24, 2026
Full time
To oversee and manage a network of public access routes, including handling legal processes for route changes, maintaining official records and mapping systems, improving access strategies, engaging with stakeholders, and responding to public enquiries. Key Responsibilities: Lead the delivery and updating of access improvement plans, ensuring projects progress on time and align with local policies. Maintain comprehensive and accurate records of public routes, including digital databases and mapping systems, for easy accessibility and reporting. Manage route modification requests, closures, diversions, and legal processes, ensuring compliance with relevant legislation and procedures. Respond promptly to public and stakeholder enquiries, carry out site inspections, and provide clear guidance to landowners, developers, and community groups. Collaborate with internal teams, external agencies, and local partners to ensure smooth service delivery and successful implementation of access initiatives Key Skills and Experience: Strong understanding of legislation, procedures, and best practices relating to public rights of way and access management. Excellent administrative and organisational skills, including managing records, databases, reports, and filing systems accurately. Clear and professional communication skills for engaging with the public, stakeholders, and colleagues, and preparing formal reports and correspondence. Problem-solving skills and the ability to assess requests, prioritise work, and resolve issues efficiently while maintaining service standards. Ability to work independently or as part of a team, manage multiple tasks, and adapt to changing operational requirements. This role requires local knowledge and constant visits to sites. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed).
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 24, 2026
Contractor
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
Apr 24, 2026
Full time
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
Director of Information Technology Location: London Reporting to: Chief Administrative Officer A leading international law firm is seeking an experienced Director of Information Technology to lead and evolve its technology function across its London and New York offices. This is a senior, hands-on role combining strategic leadership with oversight of day-to-day IT operations in a high-performing, client-focused environment. The successful candidate will be responsible for ensuring the firm's technology infrastructure delivers exceptional service, security, and reliability, while working closely with stakeholders across the business and managing external technology partners. Key Responsibilities Technology Leadership & Strategy Set and deliver the firm's IT strategy, ensuring alignment with business objectives and client service standards. Provide leadership to the internal and outsourced IT function, fostering collaboration, accountability, and continuous improvement. Manage IT projects end-to-end, ensuring delivery on time and within budget. Act as a trusted technology advisor to Partners, fee earners, and business services teams. IT Operations & Infrastructure Oversee all aspects of IT operations including infrastructure, systems administration, cybersecurity, and support services. Maintain and develop core legal technology platforms such as document and case management systems, e-discovery, collaboration tools, and secure communications. Ensure robust data security, backup, disaster recovery, and regulatory compliance frameworks are in place. Provide hands-on technical input and user support where required, within a lean and collaborative environment. MSP & Vendor Management Serve as the primary point of contact for the firm's Managed Service Provider (MSP). Manage vendor relationships, contracts, SLAs, performance reviews, and escalations. Hold suppliers accountable for service quality, system uptime, security, and cost-effectiveness. Process Improvement & Innovation Identify opportunities for automation, AI-enabled solutions, and workflow improvements. Support technology use in virtual hearings, mediations, and arbitrations. Drive adoption of new systems through effective change management and training. Training & Development Identify training needs across the firm and support the development of IT capability. Contribute to and support delivery of technology training for fee earners and staff. Business Continuity & Projects Participate in and lead IT elements of business continuity planning and global continuity initiatives. Take ownership of IT aspects of office moves, expansions, and ad hoc projects. Provide regular reporting and updates to senior management. Skills & Experience 7+ years' experience in IT leadership with strong hands-on capability, ideally within a law firm or professional services environment. Proven experience managing MSPs and multiple technology vendors. Strong knowledge of legal technology platforms (e.g. iManage, NetDocuments, Relativity, HighQ, Clio or similar). Solid understanding of cybersecurity, data protection, compliance, and disaster recovery. Experience introducing automation, AI, or analytics tools within professional services is highly desirable. Excellent stakeholder management, communication, and project management skills. A pragmatic, proactive approach suited to a boutique or smaller firm environment. If you are interested in this opportunity or would like to have a confidential discussion, please get in touch Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Apr 24, 2026
Full time
Director of Information Technology Location: London Reporting to: Chief Administrative Officer A leading international law firm is seeking an experienced Director of Information Technology to lead and evolve its technology function across its London and New York offices. This is a senior, hands-on role combining strategic leadership with oversight of day-to-day IT operations in a high-performing, client-focused environment. The successful candidate will be responsible for ensuring the firm's technology infrastructure delivers exceptional service, security, and reliability, while working closely with stakeholders across the business and managing external technology partners. Key Responsibilities Technology Leadership & Strategy Set and deliver the firm's IT strategy, ensuring alignment with business objectives and client service standards. Provide leadership to the internal and outsourced IT function, fostering collaboration, accountability, and continuous improvement. Manage IT projects end-to-end, ensuring delivery on time and within budget. Act as a trusted technology advisor to Partners, fee earners, and business services teams. IT Operations & Infrastructure Oversee all aspects of IT operations including infrastructure, systems administration, cybersecurity, and support services. Maintain and develop core legal technology platforms such as document and case management systems, e-discovery, collaboration tools, and secure communications. Ensure robust data security, backup, disaster recovery, and regulatory compliance frameworks are in place. Provide hands-on technical input and user support where required, within a lean and collaborative environment. MSP & Vendor Management Serve as the primary point of contact for the firm's Managed Service Provider (MSP). Manage vendor relationships, contracts, SLAs, performance reviews, and escalations. Hold suppliers accountable for service quality, system uptime, security, and cost-effectiveness. Process Improvement & Innovation Identify opportunities for automation, AI-enabled solutions, and workflow improvements. Support technology use in virtual hearings, mediations, and arbitrations. Drive adoption of new systems through effective change management and training. Training & Development Identify training needs across the firm and support the development of IT capability. Contribute to and support delivery of technology training for fee earners and staff. Business Continuity & Projects Participate in and lead IT elements of business continuity planning and global continuity initiatives. Take ownership of IT aspects of office moves, expansions, and ad hoc projects. Provide regular reporting and updates to senior management. Skills & Experience 7+ years' experience in IT leadership with strong hands-on capability, ideally within a law firm or professional services environment. Proven experience managing MSPs and multiple technology vendors. Strong knowledge of legal technology platforms (e.g. iManage, NetDocuments, Relativity, HighQ, Clio or similar). Solid understanding of cybersecurity, data protection, compliance, and disaster recovery. Experience introducing automation, AI, or analytics tools within professional services is highly desirable. Excellent stakeholder management, communication, and project management skills. A pragmatic, proactive approach suited to a boutique or smaller firm environment. If you are interested in this opportunity or would like to have a confidential discussion, please get in touch Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Maintenance Officer - Ofsted Registered Children's Residential Home Job Title: Maintenance Officer Location: Eastbourne / East Sussex About The Role: This is a hands on, high accountability role responsible for maintaining safe, compliant and homely environments across our children's homes. You will take ownership of day to day maintenance, repairs, and compliance related tasks, ensuring all properties meet the standards expected by Ofsted and internal quality frameworks. Where standards fall below expectation, you act immediately. This role plays a critical part in ensuring our homes are not only compliant, but environments where children and young people feel safe, secure and cared for. Key Responsibilities: As a Maintenance Officer, you will: Carry out day to day maintenance and repairs across multiple residential homes Complete works across general trades including basic plumbing, carpentry, painting and decorating Conduct routine property inspections to identify and resolve maintenance issues proactively Respond to urgent maintenance issues and emergencies in a timely and effective manner Ensure all homes meet health and safety and compliance standards at all times Support with property readiness for new home openings, refurbishments and improvements Maintain accurate records of completed works, outstanding tasks and compliance actions Liaise with external contractors where specialist works are required and oversee quality of delivery Support with fire safety checks, risk assessments and general compliance requirements Ensure tools, equipment and materials are used safely and maintained appropriately Identify risks or concerns and escalate where regulatory, safeguarding or safety thresholds require it Embed SuperCare's culture, values and "Only Outstanding" principles through the environments you maintain About You: We are looking for a proactive and reliable maintenance professional, you should have Proven experience in a maintenance, facilities or repair role Practical skills across multiple trades (e.g. plumbing, carpentry, decorating) Strong understanding of health and safety within a property or facilities setting Ability to work independently and manage your own workload effectively Good problem solving skills and a solution focused approach Strong attention to detail and pride in delivering high standards Ability to respond calmly and effectively to urgent or reactive issues Full UK driving licence Experience working within residential or care environments (desirable) Knowledge of compliance requirements within children's homes (desirable) Working Pattern: Full time role with flexibility required: 09:00am - 17:00pm or 08:30am - 16:30pm Flexibility required to deliver evening or occasional weekend hours in line with operational needs Travel required across Eastbourne and London homes What We Offer: Competitive salary package Private healthcare 24/7 GP access Gym membership contribution Fully funded Level 3 and Level 5 Qualifications Pension scheme Enhanced maternity and paternity leave Wellbeing support Clear progression pathways Opportunity to support and shape training across a growing organisation Apply Today: If you take pride in your work, act quickly when standards fall below expectation and want to make a meaningful impact on the environments our young people live in, we would like to hear from you. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
Apr 24, 2026
Full time
Maintenance Officer - Ofsted Registered Children's Residential Home Job Title: Maintenance Officer Location: Eastbourne / East Sussex About The Role: This is a hands on, high accountability role responsible for maintaining safe, compliant and homely environments across our children's homes. You will take ownership of day to day maintenance, repairs, and compliance related tasks, ensuring all properties meet the standards expected by Ofsted and internal quality frameworks. Where standards fall below expectation, you act immediately. This role plays a critical part in ensuring our homes are not only compliant, but environments where children and young people feel safe, secure and cared for. Key Responsibilities: As a Maintenance Officer, you will: Carry out day to day maintenance and repairs across multiple residential homes Complete works across general trades including basic plumbing, carpentry, painting and decorating Conduct routine property inspections to identify and resolve maintenance issues proactively Respond to urgent maintenance issues and emergencies in a timely and effective manner Ensure all homes meet health and safety and compliance standards at all times Support with property readiness for new home openings, refurbishments and improvements Maintain accurate records of completed works, outstanding tasks and compliance actions Liaise with external contractors where specialist works are required and oversee quality of delivery Support with fire safety checks, risk assessments and general compliance requirements Ensure tools, equipment and materials are used safely and maintained appropriately Identify risks or concerns and escalate where regulatory, safeguarding or safety thresholds require it Embed SuperCare's culture, values and "Only Outstanding" principles through the environments you maintain About You: We are looking for a proactive and reliable maintenance professional, you should have Proven experience in a maintenance, facilities or repair role Practical skills across multiple trades (e.g. plumbing, carpentry, decorating) Strong understanding of health and safety within a property or facilities setting Ability to work independently and manage your own workload effectively Good problem solving skills and a solution focused approach Strong attention to detail and pride in delivering high standards Ability to respond calmly and effectively to urgent or reactive issues Full UK driving licence Experience working within residential or care environments (desirable) Knowledge of compliance requirements within children's homes (desirable) Working Pattern: Full time role with flexibility required: 09:00am - 17:00pm or 08:30am - 16:30pm Flexibility required to deliver evening or occasional weekend hours in line with operational needs Travel required across Eastbourne and London homes What We Offer: Competitive salary package Private healthcare 24/7 GP access Gym membership contribution Fully funded Level 3 and Level 5 Qualifications Pension scheme Enhanced maternity and paternity leave Wellbeing support Clear progression pathways Opportunity to support and shape training across a growing organisation Apply Today: If you take pride in your work, act quickly when standards fall below expectation and want to make a meaningful impact on the environments our young people live in, we would like to hear from you. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
HR and Payroll Officer Salary: £27,300 to £29,400 FTE dependent on experience Hours: 15-20 hours per week Term: Permanent Location: Brightspace, Ipswich with Blended Working available Start Date: May 2026 About us Community Action Suffolk (CAS) is the county s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient. Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day. About the role Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you! We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month. Duties include: Be the go-to person for all payroll matters, providing clear and helpful answers Provide advice and guidance on HR processes and policies Maintain employee records, contracts, and compliance with legal requirements Be the first point of contact for HR-related queries from staff Keeping up to date with employment law and best practices to ensure we're always compliant and fair The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style. If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation. We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values. For more information, please visit our website for a copy of our application pack. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. What we offer You will work within a reputable charity which offers its employees benefits which include: Blended working where role allows Flexible working options to support work/life balance 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays Up to 4% matched pension contribution 2 days pro rata volunteering days to support volunteering in Suffolk Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities Company Sick Pay Scheme Continued Professional Development for job related development Family Friendly policies and practices Tailored induction Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed. Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.
Apr 24, 2026
Full time
HR and Payroll Officer Salary: £27,300 to £29,400 FTE dependent on experience Hours: 15-20 hours per week Term: Permanent Location: Brightspace, Ipswich with Blended Working available Start Date: May 2026 About us Community Action Suffolk (CAS) is the county s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient. Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day. About the role Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you! We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month. Duties include: Be the go-to person for all payroll matters, providing clear and helpful answers Provide advice and guidance on HR processes and policies Maintain employee records, contracts, and compliance with legal requirements Be the first point of contact for HR-related queries from staff Keeping up to date with employment law and best practices to ensure we're always compliant and fair The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style. If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation. We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values. For more information, please visit our website for a copy of our application pack. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. What we offer You will work within a reputable charity which offers its employees benefits which include: Blended working where role allows Flexible working options to support work/life balance 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays Up to 4% matched pension contribution 2 days pro rata volunteering days to support volunteering in Suffolk Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities Company Sick Pay Scheme Continued Professional Development for job related development Family Friendly policies and practices Tailored induction Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed. Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.
Interim SHEQ Officer Farringdon, Exeter £-Attractive A District Council in the South West is establishing a new Local Authority Trading Company (LATCo) to deliver its waste and recycling collection service in-house from July 2026. We are seeking a SHEQ Officer on an interim contract for a period of 6 months. There is potential for this role to be made permanent thereafter. You will lead and support the delivery of a robust health & safety and compliance culture across waste, recycling services and fleet management. This will include managing H&S at the council s waste transfer station and mixed recyclable processing facility near Exeter. The postholder will ensure that all services are delivered safely, legally and in line with industry best practice. You will embed a proactive safety culture across operational teams, fleet, depots and contractors. Candidate Requirements: NEBOSH general certificate (or equivalent). Experience in waste/recycling/waste transfer station/mixed recycling facility. Strong knowledge of H&S legislation/risk assessments/method statements. Experience in operational environments (fleet. depot, frontline crews etc). Experience working within Local authority or a LATco environment is desirable. Ref: J9660
Apr 23, 2026
Contractor
Interim SHEQ Officer Farringdon, Exeter £-Attractive A District Council in the South West is establishing a new Local Authority Trading Company (LATCo) to deliver its waste and recycling collection service in-house from July 2026. We are seeking a SHEQ Officer on an interim contract for a period of 6 months. There is potential for this role to be made permanent thereafter. You will lead and support the delivery of a robust health & safety and compliance culture across waste, recycling services and fleet management. This will include managing H&S at the council s waste transfer station and mixed recyclable processing facility near Exeter. The postholder will ensure that all services are delivered safely, legally and in line with industry best practice. You will embed a proactive safety culture across operational teams, fleet, depots and contractors. Candidate Requirements: NEBOSH general certificate (or equivalent). Experience in waste/recycling/waste transfer station/mixed recycling facility. Strong knowledge of H&S legislation/risk assessments/method statements. Experience in operational environments (fleet. depot, frontline crews etc). Experience working within Local authority or a LATco environment is desirable. Ref: J9660
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 23, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Apr 23, 2026
Contractor
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Senior Planning Enforcement Officer Surrey £45.87 p/hour Job Ref - 66113 My local authority client based in Surrey is looking to source an experience Senior Town Planning Enforcement Officer, to assist the Planning Department on an initial 3-month basis. About the role: You will be investigating breaches of planning control. Working with applicants and developers to resolve breaches whilst keeping residents and Members up to date with investigations. You will work in a team, made up of a team leader, two compliance officers, as well as three tree officers. The main purpose of the role: To investigate and resolve alleged breaches of planning control, many of which will be of a complex nature. To ensure that development is carried out in accordance with approved plans and that conditions imposed on planning permissions are complied with. To take a lead role and take part in proactive enforcement projects and public liaison opportunities throughout the Borough. Specific duties and responsibilities: 1.Liaising with the Team Leader / Development Manager on complex and high-profile investigations. 2.To assist in the logging of investigation requests. 3.To fully research the history of the subject site and assess plans and other documentation for evidence of any breach of planning control. 4.To visit sites and survey developments to record evidence of any breach of planning control and to interview members of the public, owners and occupiers of the land as necessary. 5.To negotiate compliance with planning controls as appropriate. 6.To liaise with Legal Services and other relevant Services as necessary. 1.Hybrid working offered - ideally 2 days in the office initially, but 1 in the office will be considered - please let us know what working pattern you can offer. Carrington West Pay Rate - £45.87 per/hour Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other unadvertised roles with you.
Apr 23, 2026
Contractor
Senior Planning Enforcement Officer Surrey £45.87 p/hour Job Ref - 66113 My local authority client based in Surrey is looking to source an experience Senior Town Planning Enforcement Officer, to assist the Planning Department on an initial 3-month basis. About the role: You will be investigating breaches of planning control. Working with applicants and developers to resolve breaches whilst keeping residents and Members up to date with investigations. You will work in a team, made up of a team leader, two compliance officers, as well as three tree officers. The main purpose of the role: To investigate and resolve alleged breaches of planning control, many of which will be of a complex nature. To ensure that development is carried out in accordance with approved plans and that conditions imposed on planning permissions are complied with. To take a lead role and take part in proactive enforcement projects and public liaison opportunities throughout the Borough. Specific duties and responsibilities: 1.Liaising with the Team Leader / Development Manager on complex and high-profile investigations. 2.To assist in the logging of investigation requests. 3.To fully research the history of the subject site and assess plans and other documentation for evidence of any breach of planning control. 4.To visit sites and survey developments to record evidence of any breach of planning control and to interview members of the public, owners and occupiers of the land as necessary. 5.To negotiate compliance with planning controls as appropriate. 6.To liaise with Legal Services and other relevant Services as necessary. 1.Hybrid working offered - ideally 2 days in the office initially, but 1 in the office will be considered - please let us know what working pattern you can offer. Carrington West Pay Rate - £45.87 per/hour Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other unadvertised roles with you.
We are currently recruiting for a Health and Safety Officer on a 12mth fixed term contract with good knowledge and experience of health and safety in a corporate office environment to join a leading professional services business. The main purpose of the role will be responsibility for the effective and efficient compliance of the firm maintaining a safe working environment for its state of the art brand new corporate head office. General responsibilities will include updating and revising aspects of company policies, procedures and legal obligations, coordinating all H&S issues and coordination of in-house training. Previous administration experience within a corporate environment is essential A recognised H&S qualification such as IOSH or NEBOSH would be beneficial. Risk Assessments: Identify potential workplace hazards and develop strategies to reduce or eliminate risks. Inspections & Audits: Conduct regular site visits to ensure safety procedures are being followed and equipment is maintained correctly. Policy Development: Draft, implement and regularly review health and safety policies in line with current legislation. Incident Investigation: Lead investigations into accidents, near-misses and work-related illnesses to determine root causes and prevent recurrence. Training & Education: Design and deliver safety inductions, toolbox talks and specialist training (e.g., manual handling or fire safety) to staff at all levels. Legal Compliance: Maintain records of accidents and ensure all required safety documentation is up to date for regulatory inspections This role is an amazing opportunity to join an inclusive and progressive working environment and be part of a supportive team. You will have a strong focus on outstanding service delivery and be an organised and methodical individual.
Apr 23, 2026
Contractor
We are currently recruiting for a Health and Safety Officer on a 12mth fixed term contract with good knowledge and experience of health and safety in a corporate office environment to join a leading professional services business. The main purpose of the role will be responsibility for the effective and efficient compliance of the firm maintaining a safe working environment for its state of the art brand new corporate head office. General responsibilities will include updating and revising aspects of company policies, procedures and legal obligations, coordinating all H&S issues and coordination of in-house training. Previous administration experience within a corporate environment is essential A recognised H&S qualification such as IOSH or NEBOSH would be beneficial. Risk Assessments: Identify potential workplace hazards and develop strategies to reduce or eliminate risks. Inspections & Audits: Conduct regular site visits to ensure safety procedures are being followed and equipment is maintained correctly. Policy Development: Draft, implement and regularly review health and safety policies in line with current legislation. Incident Investigation: Lead investigations into accidents, near-misses and work-related illnesses to determine root causes and prevent recurrence. Training & Education: Design and deliver safety inductions, toolbox talks and specialist training (e.g., manual handling or fire safety) to staff at all levels. Legal Compliance: Maintain records of accidents and ensure all required safety documentation is up to date for regulatory inspections This role is an amazing opportunity to join an inclusive and progressive working environment and be part of a supportive team. You will have a strong focus on outstanding service delivery and be an organised and methodical individual.
Head of Legal and Compliance Contract type: Permanent, Full Time 35 hours per week Location: London, UK UK hybrid working a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: Salary: £71,481 per year with excellent benefits. We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate s experience, skills, and potential. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team The Head of Legal & Compliance sits within the Finance, Technology, Strategic Planning, Legal & Compliance Directorate and reports directly to the Executive Director of Finance, Technology, Strategic Planning, Legal & Compliance. You will manage Data Protection Manager, Fundraising Compliance Manager, Legal Counsel, Governance Officer. About the role As our WaterAid UK Head of Legal & Compliance, you will lead the Legal, Data Protection and Fundraising Compliance team in providing advice, support and challenge to ensure WaterAid complies with all applicable regulations and legislation and follows best practise. You will work closely with Trustees and Directors Team to drive sustainable change. In this role, you will: Provide sound legal support and specialist advice to all levels of the organisation for contracts between WaterAid UK and third parties (including commercial contracts, contracts for services including consultancy contracts, fundraising contracts, donor/grant agreements and agreements with implementing partners, as well as media Intellectual Property and IT agreements). Prepare, negotiate and advise on commercial and legal matters relating to complex matters. Support the organisation to review contracts, to recognise and respond to risk, especially in relation to restricted income funding contracts. Lead and manage the main point of contact for all legal queries across WaterAid, referring to external advice only when necessary. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: A qualified solicitor (English law) with significate post-qualification experience. A combination of commercial and contract law and practice experience. Legal experience gained in house and private practice environment, including in international organisations, the charity sector experience is preferred but not essential. Proactive approach to identifying legal risks and providing pragmatic and balanced solutions, manage expectations; maintain confidentiality at all times and display high ethical standards. Ability to build credibility quickly and communicate effectively across different cultures and business needs with good written communication skills, able to convey information clearly and accurately. Closing date: Applications close 12:00 PM UK time on Monday 4th May. Interviews are expected to take place week commencing 11th May and week commencing 18th May. Shortlisting will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage. How to apply: Click Apply to upload your CV only and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre-employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Apr 23, 2026
Full time
Head of Legal and Compliance Contract type: Permanent, Full Time 35 hours per week Location: London, UK UK hybrid working a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: Salary: £71,481 per year with excellent benefits. We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate s experience, skills, and potential. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team The Head of Legal & Compliance sits within the Finance, Technology, Strategic Planning, Legal & Compliance Directorate and reports directly to the Executive Director of Finance, Technology, Strategic Planning, Legal & Compliance. You will manage Data Protection Manager, Fundraising Compliance Manager, Legal Counsel, Governance Officer. About the role As our WaterAid UK Head of Legal & Compliance, you will lead the Legal, Data Protection and Fundraising Compliance team in providing advice, support and challenge to ensure WaterAid complies with all applicable regulations and legislation and follows best practise. You will work closely with Trustees and Directors Team to drive sustainable change. In this role, you will: Provide sound legal support and specialist advice to all levels of the organisation for contracts between WaterAid UK and third parties (including commercial contracts, contracts for services including consultancy contracts, fundraising contracts, donor/grant agreements and agreements with implementing partners, as well as media Intellectual Property and IT agreements). Prepare, negotiate and advise on commercial and legal matters relating to complex matters. Support the organisation to review contracts, to recognise and respond to risk, especially in relation to restricted income funding contracts. Lead and manage the main point of contact for all legal queries across WaterAid, referring to external advice only when necessary. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: A qualified solicitor (English law) with significate post-qualification experience. A combination of commercial and contract law and practice experience. Legal experience gained in house and private practice environment, including in international organisations, the charity sector experience is preferred but not essential. Proactive approach to identifying legal risks and providing pragmatic and balanced solutions, manage expectations; maintain confidentiality at all times and display high ethical standards. Ability to build credibility quickly and communicate effectively across different cultures and business needs with good written communication skills, able to convey information clearly and accurately. Closing date: Applications close 12:00 PM UK time on Monday 4th May. Interviews are expected to take place week commencing 11th May and week commencing 18th May. Shortlisting will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage. How to apply: Click Apply to upload your CV only and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre-employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: 21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court. Key Responsibilities: Conduct interviews with residents to understand their needs. Provide expert advice on interventions to regain access to properties. Maintain accurate records and contribute to performance reporting. Liaise with internal and external agencies to support residents effectively. Requirements: You possess a strong understanding of housing law and safeguarding. You have experience in supporting legal processes or attending court. Your communication and negotiation skills are top-notch! You can manage a varied caseload while working independently and collaboratively. Housing background is a must Must be willing to work outside of working hours Qualifications: Minimum GCSE level C in English and Mathematics. Enhanced DBS Check required. Apply Now! Help us create a safer and more compliant community. Submit your application today and embark on a rewarding journey with our client! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 23, 2026
Seasonal
Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: 21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court. Key Responsibilities: Conduct interviews with residents to understand their needs. Provide expert advice on interventions to regain access to properties. Maintain accurate records and contribute to performance reporting. Liaise with internal and external agencies to support residents effectively. Requirements: You possess a strong understanding of housing law and safeguarding. You have experience in supporting legal processes or attending court. Your communication and negotiation skills are top-notch! You can manage a varied caseload while working independently and collaboratively. Housing background is a must Must be willing to work outside of working hours Qualifications: Minimum GCSE level C in English and Mathematics. Enhanced DBS Check required. Apply Now! Help us create a safer and more compliant community. Submit your application today and embark on a rewarding journey with our client! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
City of Kingston Careers
Cheltenham, Gloucestershire
About the Role The Administration Officer conducts internal reviews of parking infringement appeals, providing clear and detailed written responses outlining decisions made in accordance with council guidelines. The role manages end to end infringement processes and delivers administrative support within the Compliance and Amenity Department, ensuring a consistent, customer focused service for staff and members of the public. What You'll Deliver Manage end to end infringement processes including providing detailed decision responses using Council guidelines; Maintain accurate electronic records using Council's records management system (currently HPE Content Manager); Contribute to the team by developing and utilising effective communication lines with other team members and providing support to others as needed to ensure cohesion and consistency in approach. What You'll Bring Completion of post secondary training/qualification in administration; Knowledge of the relevant legislation and prior experience reviewing parking infringements appeals is desirable. Benefits of Working at Kingston Hybrid work options - average 2 days working from home (or pro rata); Flexible work options, including remote and work flexible hours; Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers); Learning and development opportunities through professional development programs; Access to accrued day off every four weeks (Full time employees only); Salary packaging; Purchase leave options; Career development opportunities; Study/development assistance; Discounted gym memberships; 16 weeks paid parental leave for both primary and partner carers; Employee Assistance Programs (EAP); Social club events; Close to public transport; Free onsite parking. Equal Opportunity Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment. To be considered for this role, applicants must have the legal right to work in Australia.
Apr 23, 2026
Full time
About the Role The Administration Officer conducts internal reviews of parking infringement appeals, providing clear and detailed written responses outlining decisions made in accordance with council guidelines. The role manages end to end infringement processes and delivers administrative support within the Compliance and Amenity Department, ensuring a consistent, customer focused service for staff and members of the public. What You'll Deliver Manage end to end infringement processes including providing detailed decision responses using Council guidelines; Maintain accurate electronic records using Council's records management system (currently HPE Content Manager); Contribute to the team by developing and utilising effective communication lines with other team members and providing support to others as needed to ensure cohesion and consistency in approach. What You'll Bring Completion of post secondary training/qualification in administration; Knowledge of the relevant legislation and prior experience reviewing parking infringements appeals is desirable. Benefits of Working at Kingston Hybrid work options - average 2 days working from home (or pro rata); Flexible work options, including remote and work flexible hours; Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers); Learning and development opportunities through professional development programs; Access to accrued day off every four weeks (Full time employees only); Salary packaging; Purchase leave options; Career development opportunities; Study/development assistance; Discounted gym memberships; 16 weeks paid parental leave for both primary and partner carers; Employee Assistance Programs (EAP); Social club events; Close to public transport; Free onsite parking. Equal Opportunity Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment. To be considered for this role, applicants must have the legal right to work in Australia.
ASC Assurance & Improvement Officer Pay Rate: £16.35 per hour PAYE Hours: 37 hours per week, Monday - Thursday: 8.45am - 5.15pm with 1-hour unpaid break. Friday: 8.45am - 4.45pm with 1-hour unpaid break. Working schedule: Hybrid basis, 2 days from home, office days to be discussed with manager. Duration: 3 months, temporary basis. Opus People Solutions are recruiting on behalf of our Client, Walsall Council , for an ASC Assurance & Improvement Officer on a temporary basis. Purpose of the Role Working closely with the Assurance & Business Manager, this role plays a key part in strengthening and continuously improving quality across Adult Social Care. You will support the Assurance and Improvement Team to embed, monitor and evolve robust quality assurance systems-ensuring services are consistently compliant, inspection-ready and delivering high standards. The post has a strong focus on driving improvement, managing resources and projects across the service, and supporting assurance activity at corporate, regional and national levels. You will also help oversee data monitoring, audit activity and wider business processes, ensuring clear reporting, effective governance and continual learning across Adult Social Care. Daily Duties: Work in partnership with the Assurance & Business Manager to strengthen quality and continuous improvement across Adult Social Care Support the Assurance and Improvement Team to embed, monitor and develop robust quality assurance systems Ensure services are consistently compliant, inspection?ready and meeting high standards Drive service improvement through effective resource and project management Contribute to assurance activity and compliance with corporate, regional and national reporting requirements Oversee data monitoring, audit activity and wider business processes to support strong governance and learning Essential Experience: Generic business support skills, management of evidence banks, web pages, procedures/guidance monitoring. Knowledge of Adult Social Care or previous experience in Adult Social Care roles within Local Authorities is preferred. Strong specialist knowledge with a sound understanding of organisational procedures, policies and governance. Experience making regular decisions and working autonomously, using initiative while knowing when to escalate policy or resource issues. Proven experience supporting service development, performance management and modernising working practices. Demonstrates innovation and creativity, with a track record of driving positive change and continuous improvement. Good understanding of legal, commercial, political, operational and social factors within a complex service environment. Confident communicator, able to handle sensitive, confidential and complex information effectively. Apply Now! Send your CV to Niamh on
Apr 23, 2026
Seasonal
ASC Assurance & Improvement Officer Pay Rate: £16.35 per hour PAYE Hours: 37 hours per week, Monday - Thursday: 8.45am - 5.15pm with 1-hour unpaid break. Friday: 8.45am - 4.45pm with 1-hour unpaid break. Working schedule: Hybrid basis, 2 days from home, office days to be discussed with manager. Duration: 3 months, temporary basis. Opus People Solutions are recruiting on behalf of our Client, Walsall Council , for an ASC Assurance & Improvement Officer on a temporary basis. Purpose of the Role Working closely with the Assurance & Business Manager, this role plays a key part in strengthening and continuously improving quality across Adult Social Care. You will support the Assurance and Improvement Team to embed, monitor and evolve robust quality assurance systems-ensuring services are consistently compliant, inspection-ready and delivering high standards. The post has a strong focus on driving improvement, managing resources and projects across the service, and supporting assurance activity at corporate, regional and national levels. You will also help oversee data monitoring, audit activity and wider business processes, ensuring clear reporting, effective governance and continual learning across Adult Social Care. Daily Duties: Work in partnership with the Assurance & Business Manager to strengthen quality and continuous improvement across Adult Social Care Support the Assurance and Improvement Team to embed, monitor and develop robust quality assurance systems Ensure services are consistently compliant, inspection?ready and meeting high standards Drive service improvement through effective resource and project management Contribute to assurance activity and compliance with corporate, regional and national reporting requirements Oversee data monitoring, audit activity and wider business processes to support strong governance and learning Essential Experience: Generic business support skills, management of evidence banks, web pages, procedures/guidance monitoring. Knowledge of Adult Social Care or previous experience in Adult Social Care roles within Local Authorities is preferred. Strong specialist knowledge with a sound understanding of organisational procedures, policies and governance. Experience making regular decisions and working autonomously, using initiative while knowing when to escalate policy or resource issues. Proven experience supporting service development, performance management and modernising working practices. Demonstrates innovation and creativity, with a track record of driving positive change and continuous improvement. Good understanding of legal, commercial, political, operational and social factors within a complex service environment. Confident communicator, able to handle sensitive, confidential and complex information effectively. Apply Now! Send your CV to Niamh on
Asbestos officer Are you passionate about health, safety, and compliance? Do you want to play a vital role in ensuring that our homes are safe and free from hazards? Join us as an Asbestos Officer and contribute to making a difference in our community! About the Role: As an Asbestos Officer, you will support the Asbestos Compliance Officer in ensuring that we meet all statutory and legal obligations concerning asbestos safety across our managed portfolio. Your technical expertise and proactive approach will help coordinate surveys, re-inspections, remediation, and removal programs in line with our Asbestos Management Plan and regulatory guidelines. Key Responsibilities: * Collaborate with the Asbestos Compliance Officer to develop, implement, and review the Asbestos Policy and Management Plan. * Oversee the surveying and re-inspection program as required by the Control of Asbestos Regulations 2012. * Coordinate asbestos removal programs, ensuring accurate and timely information flow from contractors. * Conduct surveys and sampling in properties as needed, especially during emergencies. * Maintain and manage the asbestos data within our asset management system, ensuring an up-to-date asbestos register. * Validate survey data to ensure accuracy and robustness. * Monitor and audit contractor works related to asbestos services, ensuring compliance with relevant guidelines. * Support the delivery of asbestos awareness training and provide specialist support for face fit testing. What We're Looking For: * A commitment to our Values and Behaviours at all times. * Ability to work effectively within a busy team and manage your own workload. * Flexibility in responding to changes in order to deliver an effective health, safety, and compliance service. * Proficiency in managing complex asbestos compliance issues and identifying opportunities for improvement. * Strong problem-solving skills and the ability to think creatively to meet challenges. * Excellent ICT skills, including Microsoft Office and data analysis capabilities. * Exceptional written and verbal communication skills to interact effectively with various stakeholders. * A commitment to Equality and Diversity. Qualifications & Experience: * Essential: Asbestos Qualifications (P402, P403/P404, P405) and detailed knowledge of asbestos regulations. * Experience managing asbestos in domestic and public buildings. * A full UK driving license is required for this role. Why Join Us? * Be part of an organization that prioritizes health, safety, and well-being. * Collaborate with a dedicated team that values your contributions. * Opportunity for professional growth and development. * A chance to make a positive impact in your community! Benefits * Starting at £34,434 * Generous annual leave entitlement starting at 31 days a year (plus bank holidays) increasing with length of service to 36 days. * Enrolment to Local Government Pension Scheme - generous contribution * A flexible approach to your work life balance. We know people give their best when they can give 100% to the job. * Balance between working from home, office and on site * Access to paid for private healthcare with the opportunity to upgrade * Maternity, Paternity and Adoption leave with enhanced pay (subject to eligibility). * Access to a company vehicle * Receive contributions to the cost of childcare through the governments Child Care Vouchers scheme * Cycle to Work Scheme, this encourages employees to cycle to work where possible. We also have showers and bike storage available * Discounted membership at sports and leisure centres * Trade Union representation - St Leger Homes of Doncaster recognises 3 Trade Unions; Unite, Unison and GMB * With Medicash Extras, employees can find discounts at many different online and high street retailers across the UK. From fashion to electronic and supermarkets, users can save hundreds of pounds on their shopping each year. If you're ready to take on this exciting challenge and contribute to a safer environment, we want to hear from you! Contact: (see below) Apply Now! Join us and help create a safer tomorrow!
Apr 23, 2026
Asbestos officer Are you passionate about health, safety, and compliance? Do you want to play a vital role in ensuring that our homes are safe and free from hazards? Join us as an Asbestos Officer and contribute to making a difference in our community! About the Role: As an Asbestos Officer, you will support the Asbestos Compliance Officer in ensuring that we meet all statutory and legal obligations concerning asbestos safety across our managed portfolio. Your technical expertise and proactive approach will help coordinate surveys, re-inspections, remediation, and removal programs in line with our Asbestos Management Plan and regulatory guidelines. Key Responsibilities: * Collaborate with the Asbestos Compliance Officer to develop, implement, and review the Asbestos Policy and Management Plan. * Oversee the surveying and re-inspection program as required by the Control of Asbestos Regulations 2012. * Coordinate asbestos removal programs, ensuring accurate and timely information flow from contractors. * Conduct surveys and sampling in properties as needed, especially during emergencies. * Maintain and manage the asbestos data within our asset management system, ensuring an up-to-date asbestos register. * Validate survey data to ensure accuracy and robustness. * Monitor and audit contractor works related to asbestos services, ensuring compliance with relevant guidelines. * Support the delivery of asbestos awareness training and provide specialist support for face fit testing. What We're Looking For: * A commitment to our Values and Behaviours at all times. * Ability to work effectively within a busy team and manage your own workload. * Flexibility in responding to changes in order to deliver an effective health, safety, and compliance service. * Proficiency in managing complex asbestos compliance issues and identifying opportunities for improvement. * Strong problem-solving skills and the ability to think creatively to meet challenges. * Excellent ICT skills, including Microsoft Office and data analysis capabilities. * Exceptional written and verbal communication skills to interact effectively with various stakeholders. * A commitment to Equality and Diversity. Qualifications & Experience: * Essential: Asbestos Qualifications (P402, P403/P404, P405) and detailed knowledge of asbestos regulations. * Experience managing asbestos in domestic and public buildings. * A full UK driving license is required for this role. Why Join Us? * Be part of an organization that prioritizes health, safety, and well-being. * Collaborate with a dedicated team that values your contributions. * Opportunity for professional growth and development. * A chance to make a positive impact in your community! Benefits * Starting at £34,434 * Generous annual leave entitlement starting at 31 days a year (plus bank holidays) increasing with length of service to 36 days. * Enrolment to Local Government Pension Scheme - generous contribution * A flexible approach to your work life balance. We know people give their best when they can give 100% to the job. * Balance between working from home, office and on site * Access to paid for private healthcare with the opportunity to upgrade * Maternity, Paternity and Adoption leave with enhanced pay (subject to eligibility). * Access to a company vehicle * Receive contributions to the cost of childcare through the governments Child Care Vouchers scheme * Cycle to Work Scheme, this encourages employees to cycle to work where possible. We also have showers and bike storage available * Discounted membership at sports and leisure centres * Trade Union representation - St Leger Homes of Doncaster recognises 3 Trade Unions; Unite, Unison and GMB * With Medicash Extras, employees can find discounts at many different online and high street retailers across the UK. From fashion to electronic and supermarkets, users can save hundreds of pounds on their shopping each year. If you're ready to take on this exciting challenge and contribute to a safer environment, we want to hear from you! Contact: (see below) Apply Now! Join us and help create a safer tomorrow!
This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
Apr 23, 2026
Full time
This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
Administrative Officer - HMCTS (Gateshead) Fully office based Pay 12.86 per hour Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management. What you'll be doing: Preparing papers, files, and court documents for hearings and meetings Managing records on in-house systems and inputting data accurately Assisting with clerking civil and family courts, tribunals, and hearings Supporting court users by scheduling, serving documents, and executing warrants Handling face-to-face, written, and telephone enquiries with professionalism Contributing to team meetings, problem-solving, and small projects Processing casework such as court orders, claims, fines, and legal aid documentation Checking and verifying documents, records, and accounts for accuracy and compliance Collecting and assembling information for reports, statistical analysis, and court returns Communicating effectively with judiciary, court staff, external agencies, and the public What you'll bring: Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience Strong computer skills to handle data entry, document preparation, and reporting Excellent customer service skills with a professional, helpful approach Ability to work as part of a team, demonstrating flexibility and initiative Good organisational skills to manage multiple tasks and deadlines Clear communication skills, both written and verbal This is an excellent opportunity to contribute to a vital public service, with ongoing professional development and career progression available within the operational delivery profession. If you're organised, proactive, and committed to delivering high-quality service, we'd love to hear from you. Location: Gateshead Hours: Full-time Apply now to join a dedicated team supporting justice and public service excellence! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 23, 2026
Seasonal
Administrative Officer - HMCTS (Gateshead) Fully office based Pay 12.86 per hour Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management. What you'll be doing: Preparing papers, files, and court documents for hearings and meetings Managing records on in-house systems and inputting data accurately Assisting with clerking civil and family courts, tribunals, and hearings Supporting court users by scheduling, serving documents, and executing warrants Handling face-to-face, written, and telephone enquiries with professionalism Contributing to team meetings, problem-solving, and small projects Processing casework such as court orders, claims, fines, and legal aid documentation Checking and verifying documents, records, and accounts for accuracy and compliance Collecting and assembling information for reports, statistical analysis, and court returns Communicating effectively with judiciary, court staff, external agencies, and the public What you'll bring: Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience Strong computer skills to handle data entry, document preparation, and reporting Excellent customer service skills with a professional, helpful approach Ability to work as part of a team, demonstrating flexibility and initiative Good organisational skills to manage multiple tasks and deadlines Clear communication skills, both written and verbal This is an excellent opportunity to contribute to a vital public service, with ongoing professional development and career progression available within the operational delivery profession. If you're organised, proactive, and committed to delivering high-quality service, we'd love to hear from you. Location: Gateshead Hours: Full-time Apply now to join a dedicated team supporting justice and public service excellence! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.