Adoption Mailbox and Contact Coordinator

Adoption Mailbox and Contact Coordinator

• Job Type: Temporary, Full-time
• Location: Bolton, Howell Croft North, BL1 1QY
• Duration: Until 9th June (likely to extend)
• Pay: £14.91- £16.07 (depending on experience)
• Working Hours: 9am till 5pm (Office-based)

Join Bolton Council's dedicated team at Adoption Now, where they facilitate meaningful connections between adoptive families and birth families. This role requires a compassionate individual who can manage sensitive information with the highest degree of accuracy to prevent any data breaches. The Family Support Coordinator will play a crucial role in supporting both adoptive and birth families through written and, potentially, face-to-face interactions.

Day-to-day of the role:

• Maintain and support the letterbox arrangements across 6 Local Authorities.
• Provide direct support to birth and adoptive families, offering practical help, advice, and guidance on issues affecting their ongoing contact arrangements.
• Develop and improve the existing system to enhance practice while ensuring the safety and confidentiality of all family members.
• Conduct periodic reviews and evaluations of the contact arrangements for each family, ensuring they remain relevant and beneficial.
• Maintain accurate files and records in accordance with Council policies, ensuring information is appropriately shared with other professionals.
• Offer additional support to families struggling to maintain contact, devising strategies to address any issues.
• Contribute to the preparation of assessments and, if required, attend court to present these assessments.
• Engage in the development and delivery of group work for parents and young people in various settings.
• Support the adoption clinics across six localities and contribute to the professional development of the team and less experienced colleagues.

Required Skills & Qualifications:

• Experience in a similar role within family support, social work, or related fields.
• Ability to handle sensitive information with utmost confidentiality and accuracy.
• Strong interpersonal and communication skills to support families and collaborate with team members.
• Flexibility to work face-to-face with families, as needed.
• DBS check preferred; candidates with a DBS check may be given additional responsibilities.
• Commitment to continuous professional development and staying updated with relevant legislation and policies.