Customer Service Administrator

Customer Service Administrator / Account Manager (Temp to Perm)
Office-based, NG18 (North Nottinghamshire)
Full time, Monday Friday
Temp initially (3 months) with strong view to permanent

£25,000-£28,000 dependent on experience

SF Partners are working with a growing business in North Nottinghamshire who are looking for a proactive and detail-focused Customer Service Administrator / Account Manager to join their team on a temp-to-perm basis.

This is a role for someone who goes beyond simply managing accounts, someone who genuinely takes ownership, builds trusted relationships, and quietly spots opportunities to add value wherever possible. This role will suit a commercially aware individual who enjoys variety, structure, and being at the centre of customer activity.

You ll be joining a close knit office based team where accuracy, communication, and consistency really matter, and where your input will directly contribute to both customer satisfaction and business growth.

You ll play a key role in supporting and developing customer relationships, ensuring accounts are managed smoothly while also identifying ways to grow them.

Your day-to-day will include:

• Keeping customer accounts accurate, up to date, and well-managed
• Spotting opportunities for upselling, cross-selling, and account growth
• Preparing quotations, proposals, and following up professionally
• Maintaining clear and accurate CRM records
• Working closely with internal teams to ensure smooth fulfilment
• Acting as a key point of contact for customers and queries
• Adding value through proactive communication, ideas, and solutions
• Ensuring all documentation, pricing, and correspondence is precise and consistent

What we re looking for

• Experience in customer service, account management, sales support, or a similar role
• Strong attention to detail and pride in getting things right
• Confident and professional communication skills
• A relationship-led approach rather than purely transactional sales
• A commercial mindset with the ability to spot opportunities
• Good organisation and the ability to manage a varied workload
• A team-focused approach, comfortable working in an office environment
• Ownership of tasks from start to finish

If you are immediately available and you are interested in this vacancy, please apply today with your most updated CV!