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We are pleased to invite applications for the following opportunity: Volunteer Coordinator Hours: 37.5 hours per week Salary: £38,000 per annum A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services. We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative. PLEASE NOTE: This role includes weekend working. Closing date: Sunday, 10th May 2026 JOB DESCRIPTION: Volunteer Coordinator TITLE: Volunteer Coordinator SALARY: £38,000 per annum HOURS: 37.5 hours per week BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week. REPORTS TO: Head of Services JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Volunteer management & development Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence. Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity. Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported. Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills. Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system. Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date. Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere. Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services. Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise. 2. Programme delivery & coordination Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health. Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate. Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers. Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate. Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery. Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme. 3. Outreach & community inclusion Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate. Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate. Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so. Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required. Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them. 4. Project & financial administration Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting. Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures. Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required. Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required. 5. General Organize annual volunteer events as agreed with the Senior Leadership Team. To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers. To contribute content for social media channels, the organisation s website, and newsletter. To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable): Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E) Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E) Experience of planning, coordinating and delivering group activities or community events (E) Knowledge of barriers faced by people struggling with substance use and social isolation (E) Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E) Understanding of safeguarding, confidentiality and trauma-informed practice (E) Experience of partnership working with statutory or voluntary organisations (D) Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D) Experience of delivering presentations or training (D) Experience of working collaboratively within a wider staff team. (E) Knowledge and Skills Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital. Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good IT skills, including proficiency in Microsoft Office and internal systems click apply for full job details

Are you passionate about delivering a first-class experience - not just a service? Working for this boutique, high-end serviced office operator, with elegant, characterful workspaces for discerning clients who value discretion, reliability, and thoughtful hospitality. They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. This is a hands-on client services and operations role, not a static front desk position, across multi sites. A varied role where no two days are the same - ideal for someone who enjoys responsibility, autonomy, and delivering excellence through attention to detail. The Role Front of House & Client Experience Act as the welcoming face of the business, greeting clients and visitors with warmth, professionalism, and discretion Manage incoming calls, mail, and visitor arrivals efficiently Respond promptly to client requests, including meeting room bookings, taxis, gym access, and day-to-day enquiries Arrange and coordinate catering for client meetings, breakfasts, and lunches Manage meeting room bookings, presentation, and usage, including preparation for billing Support with enquiries and assist with client viewings when required Build strong professional relationships and act as a brand ambassador at all times Service Coordination & Operations Ensure meeting rooms, communal areas, and shared spaces are immaculately presented throughout the day Set up meeting rooms and events, including AV readiness and hospitality touches Monitor and manage building supplies and inventory Oversee coffee machines, refreshment areas, and daily presentation standards Liaise with daytime and evening cleaning teams to maintain exceptional cleanliness Support facilities coordination and basic Health & Safety checks Assist with ad-hoc administrative and operational tasks as required You will be trusted to take ownership of your environment, spotting issues before they arise and ensuring standards are consistently upheld. Who Thrives in This Role You are someone who: Takes genuine pride in creating a seamless, premium client experience Is organised, observant, and unflustered, even when handling multiple small tasks Communicates clearly and professionally, with a confident and polished presence Works confidently and independently, while being a strong team player Approaches problems with common sense, initiative, and discretion Pays close attention to detail, presentation, and atmosphere Is reliable, service-minded, and motivated to do things properly Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is an advantage, but attitude, judgement, and a willingness to learn are equally important. What they offer Full-time, permanent position Rotational shifts: 7:30am - 4:30pm / 8:30am - 5:30pm / 9:00am - 6:00pm 25 days' holiday, plus bank holidays Beautiful central London offices A close-knit, supportive team within a growing boutique space On-site gym Fully office based role

Administration, Purchasing & Inside Sales Coordinator Location : Macclesfield, Cheshire, SK10 2NZ Salary : £26,000 £29,000 per annum, DOE Contract : Full time, permanent Why Join Us Be part of a growing and innovative company where your contributions will truly make a difference. Work in a hands-on role that offers a variety of challenges. Join a friendly and supportive team with a shared commitment to quality and excellence. Competitive salary based on experience 25 days holiday, free parking and company pension scheme. Be Part of a Team Bringing Tomorrow s Electronics to Life! Are you looking for a role where no two days are the same Do you enjoy being at the centre of operations, supporting different teams, and keeping things running smoothly If so, this could be the perfect opportunity for you! Based at our headquarters in Macclesfield, Cheshire, we have a small multi-disciplined, dynamic team designing and manufacturing high-value robotic machines for testing PCBs (printed circuit boards). The majority of our sales are to China and the USA, where we operate our own small factories and employ local teams to provide high-quality customer support. RoBAT is firmly established as the leading company in this very specialised and niche marketplace. This is a unique opportunity to be part of a company at the forefront of industrial automation. We are looking for a driven and well-organised individual to support our Purchasing, Office and Stores operations. This is a varied role where you ll work closely with our financial, operational and engineering teams. You ll help manage stock, coordinate purchasing, support administrative activities across the company, and provide a key point of contact for both internal colleagues and external suppliers. Full training will be provided. This is an excellent opportunity for someone who enjoys a hands-on, fast-paced environment and wants to grow their skills within an established, supportive team. Key Responsibilities Purchasing & Supplier Coordination Manage requisitions and process purchase orders from quotation to delivery Liaise with suppliers and internal teams to resolve supply issues Coordinate domestic and international shipments (FedEx, UPS, DHL) Match delivery notes with purchase orders and record goods received in the ERP system Office Administration Provide administrative support across all departments, including senior leadership Act as the first point of contact for phone calls, visitors, and incoming mail Maintain office supplies, manage filing, scanning, and data entry tasks Update internal records including holiday schedules, absence logs, and fire roll call lists Stores & Inventory Management Oversee daily operations of the parts store Monitor stock levels, reorder supplies and organise inventory Conduct regular stock counts and maintain accurate ERP records Ensure a clean, safe, and well-organised stores environment In order to be successful in this role you must have: Highly organised, dependable, and detail-driven Self-motivated with strong initiative and follow-through Confident communicator, both written and verbal Proficient with computer systems including Microsoft Excel and ERP platforms Strong time-management skills with the ability to prioritise Comfortable managing multiple tasks at once Positive, collaborative, and eager to learn Strong problem-solving and critical-thinking abilities It would be great if you had: Experience in administrative, purchasing, or stores roles Exposure to stock control or logistics processes If you're passionate about mechanical fitting and assembly, thrive in a fast-paced environment, and want to contribute to the success of a cutting-edge company, we would love to hear from you! No agencies please. Click APPLY today and start your next career adventure with RoBAT Ltd.

An established and growing business is looking to expand its central support function with the addition of a Customer Support & Service Coordinator. This is a varied, fast-paced role where you'll be at the centre of customer interaction, supporting service operations, driving after sales activity, and helping grow the product support side of the business. If you enjoy speaking with customers, spotting opportunities, and keeping things organised behind the scenes, this will suit you. The Role You'll play a key part in supporting customers throughout the lifecycle of their equipment, from maintenance reminders through to service bookings and repairs. Working closely with internal service teams, you'll ensure issues are identified early, communicated clearly, and resolved efficiently. Key Responsibilities Contact customers to promote servicing, repairs, and maintenance plans Monitor diagnostic systems and maintenance alerts Support with maintenance scheduling and system updates Prepare and provide maintenance and service quotations Assist with extended warranty plans Upsell parts, servicing, and support packages Carry out follow-up calls to maintain strong customer relationships Liaise with service teams to report and resolve equipment issues Work across multiple systems to track and manage customer activity What We're Looking For Confident communicator, particularly over the phone Comfortable using systems and picking up new technology quickly Organised, proactive, and able to manage multiple tasks Strong customer service mindset with a commercial edge Able to work both independently and as part of a team A background in customer service, service coordination, or a similar role would be ideal. What's on Offer Pension scheme Life assurance Free parking Staff discounts Company social events Interested? Apply today Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.

Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.

Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Monday 4th May 2026 at 5pm Test and Interview date: Week commencing Monday 11th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.

Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: Coordinate and process service administration activities, meeting all required timeframes Undertake critical operational tasks such as invoicing, goods receipting, maintenance planning and fault call management Serve as an initial point of escalation to efficiently resolve customer issues Verify and process engineers' documentation and paperwork, ensuring timely and accurate billing Assist in the planning and dispatch of fault calls and planned maintenance works Raise purchase requisitions for necessary parts, sub-contractors, or equipment hire Manage and update risk and method statements for review and approval Contribute positively to a high-performing team environment, supporting colleagues as needed What you will bring: Outstanding verbal and written communication skills A proven ability to produce management and customer reports Excellent organisational skills, including task prioritisation and strong attention to detail A proactive, cooperative and conscientious attitude, with a strong willingness to use initiative IT proficiency across Microsoft applications (Outlook, Office, Excel, Word, PowerPoint)

We are seeking a Coordinator on a temp to perm basis, this opportunity is full time, with the working pattern of Monday-Friday. This is working in a high pressure environment supporting Key Responsibilities: Support the day-to-day delivery of operations, ensuring work is planned and scheduled in accordance with key specified parameters, including appropriate customer communication to support the servicing, testing, and repair of heating systems. Ensure systems are kept up to date and accurately reflect customer details and requirements. Effectively optimise the deployment of available engineer resources. Support the timely completion of all administrative tasks to achieve key KPIs, including the provision of accurate and timely departmental and client reporting to maintain visibility of performance. Handle escalated calls from customers and clients in line with complaint and feedback procedures. Proactively support the resolution of customer complaints. Experience required: Strong organisational and administrative skills Previous customer service or admin experience required Excellent communication skills, both written and verbal Ability to prioritise tasks in a fast-paced environment Good attention to detail Team player with a flexible approach Confident using email and internal systems Previous Admin experience is essential. This role is in office only in Norwich, no remote or hybrid working available. Please apply online or for further details please contact Indiah at Atkinson Moss

Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced Customer Service Administrator, Customer Support Coordinator, or Customer Service Advisor looking for your next opportunity in Cardiff? We are recruiting on behalf of a well established and growing business that supplies products and solutions to leading global retail brands. Due to continued growth, they are looking to expand their Customer Service team with a proactive and organised Customer Service Coordinator. This is an excellent opportunity for someone with strong customer support, order processing, and administration experience to join a fast paced, collaborative environment. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email and live chat Provide professional and timely customer support and issue resolution Manage order processing, order tracking, and delivery updates Liaise with internal teams including sales, logistics, and operations Maintain accurate customer records and update internal systems (CRM) Support the delivery of excellent customer experience and client satisfaction The Person Previous experience in a Customer Service, Customer Support, or Office Administration role Strong communication skills (written and verbal) Experience handling customer queries, order management, or client accounts Highly organised with strong multitasking abilities Confident using Microsoft Office and CRM systems A proactive and detail-oriented approach In return Join a growing company with strong career development opportunities Supportive and friendly team environment Exposure to well known retail brands and client accounts

Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday Friday role, £30,000 £35,000 salary, great benefits and career stability. The company: We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence. Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller , you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service. Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller , you will ideally have experience in a customer service or hire desk environment. You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply. To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you. Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

PROMAN are looking for a On Site Coordinator/Manager to oversee our busy site operations based in Burton upon trent to support the depot's current growth. Previous on-site contract/ coordination experience is preferred but more importantly is the desire, ambition, and commitment to be a success. The successful candidate will be working on a site where the client is fully engaged with us. On a day-to-day basis, you will need to manage the changing operational needs of the client, reacting effectively to deliver value and quality. This is a multi-tasking role, which requires a level head and the ability to be highly organised and efficient. Your duties will include: Daily interaction with Operational/Senior Leadership and Planning Teams to ensure expectations and needs of the Client's business is exceeded Full responsibility for the selection of labour, performance, time management Monitor Daily shop floor engagement Preparing reports Effectively manage disciplinary & grievance issues in accordance with procedures Supporting and engaging with your colleagues oncall duties A successful candidate will need to have: Previous experience in recruitment would be an advantage but not compulsory Customer-facing skills Great organization and communication skills Excellent time management with the ability to prioritise numerous tasks Flexibility in working hours with a can-do attitude Working hours: Full time Monday to Friday 8am-4.30pm (Flexible due to on call duties) To apply please submit your CV Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

Part-Time Office Manager Location: Cheltenham Salary: 15.38 - 17.95 per hour (dependent on experience) Job Type: Part-Time - Temporary About the Role We are looking for a capable and organised Office Manager to support the smooth running of a modern serviced office space in Cheltenham. This part-time opportunity is ideal for someone with experience as an office manager, workspace coordinator, or facilities administrator who enjoys a varied, people-focused role. As the Office Manager, you will act as the central point of coordination within the business centre, ensuring tenants, visitors, and stakeholders experience a professional and well-managed environment at all times. Key Responsibilities Oversee the daily operations of the serviced office as the on-site office manager and main point of contact Welcome clients, visitors, and suppliers, delivering excellent front-of-house support Manage enquiries, bookings, and onboarding processes as a workspace coordinator Ensure meeting rooms and communal areas are presented to a high standard Coordinate schedules and resources, acting as an office administrator to keep operations running smoothly Liaise with contractors, suppliers, and building management Monitor office supplies, inventory, and procurement needs Support administrative duties including invoicing, reporting, and record keeping Maintain compliance with health & safety policies and procedures About You Proven experience in an office manager, office coordinator, or facilities support role Strong organisational skills with the ability to multitask effectively Excellent communication and customer service abilities Confident using Microsoft Office and office management systems Professional, proactive, and able to work independently A detail-oriented problem solver with a positive attitude Working Hours Flexible part-time hours across weekdays, ensuring consistent coverage of the business centre. What We Offer Competitive hourly rate based on experience Supportive and professional working environment A varied role combining office management, coordination, and client interaction Flexibility to maintain a healthy work-life balance How to Apply Please submit your CV along with a short cover letter outlining your experience as an office manager or in a similar role. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.

Head of Clinical Operations Salary : Grade M3 - competitive salary Reports to : Director of the Centre for Drug Development Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) This position requires some UK and European travel to clinical sites and relevant conferences. Closing date : Sunday 3rd May 2026 at 23.59. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. At Cancer Research UK, we exist to beat cancer. To support our mission, we are seeking an experienced and driven Head of Clinical Operations to join our Centre for Drug Development (CDD) leadership team. This is a pivotal role responsible for leading our Clinical Operations function, including Clinical Study Managers, Clinical Study Coordinators, Clinical Research Associates, and Site Start Up Specialists, ensuring the successful delivery of CDD clinical trials to the highest regulatory and quality standards across the UK and EU. About the team The Cancer Research UK Centre for Drug Development (CDD) is the world's only charity-funded drug development organisation. Our pioneering research is driven purely by the goal to see scientific breakthroughs bring benefits to patients sooner. CDD is the sponsor of early phase and precision medicine clinical trials in oncology agents. Our broad portfolio rivals that of a medium-sized pharmaceutical company, spanning antibodies, cell therapies, vaccines, drug conjugates and small molecules, making this an interesting and dynamic area to work in. What will I be doing? Lead and manage the Clinical Operations function, including Clinical Study Managers, Clinical Research Associates, Site Start Up Specialists and Clinical Study Coordinators, to deliver CDD objectives. Partner with functional leaders to ensure clinical trials are delivered on time, within budget, and with appropriate resourcing and efficient processes. Hold accountability for clinical project delivery to agreed timelines, including patient recruitment targets. Build, develop and motivate a high performing Clinical Operations team, strengthening performance management and capability. Ensure full compliance of all clinical activities with ICH GCP, UK and EU clinical trial regulations, and relevant EMA guidelines. Maintain sponsor oversight for international CDD trials, including European site management and monitoring conducted by service providers. Enable teams to operate effectively both within functional structures and as part of cross functional matrix project teams. Drive continuous improvement of Clinical Operations processes and procedures to optimise development speed, quality and regulatory compliance. Act as a key CDD contact for CRUK Technology and serve as system owner for validated clinical systems (e.g. Veeva eTMF, Stitch Trialmap, Adobe Sign), ensuring ongoing validated state. Build close working relationships with investigators and site staff across the Experimental Cancer Medicine Centre (ECMC)network, and act as a point of escalation with sites as required. Contribute as a member of the CDD leadership team, supporting strategic planning, budget management, external representation and deputising for the Director of Drug Development as required. What skills are we looking for? Essential: Extensive experience of working in a drug development, clinical trial environment preferably in the pharmaceutical industry. Science graduate, PHD / MD or substantial relevant experience gained in a drug development capacity. Extensive experience of drug development within the Pharma/Biotech/CRO industry. Extensive clinical operations management experience, involving the design and delivery of complex processes to GCP standards. Extensive team management experience (including working within matrix team systems). Working knowledge of current legal and regulatory requirements for early clinical trials in the UK and EU, as well as regulations and guidelines for computerised systems. Working knowledge of UK and EU GDPR and data privacy legislation Desirable: Oncology experience. Experience of early phase trials. Experience of financial management. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.

Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey. The starting salary for this position is 33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. About the Role Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres. Your day-to-day tasks will also include supporting our learners by offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to provide clear and effective supervision and line management to a team. Knowledge of health & safety management processes. Strong IT skills and a good standard of administrative and organisational skills. Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team. A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices. Experience in customer service and an understanding of safeguarding practices. Willingness to travel between centres as needed. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome? Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have? Please describe your experience of delivering good customer service. Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool. The job advert closes at 23:59 on Monday 27th of April 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

HR Coordinator (French-speaking) HR Coordinator for Onboarding Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) 6-month contract (initially) c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Coordinator to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee life cycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client's HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Skills and Experience: Minimum 2+ years' experience within HR Shared Services/HR Operations Proven experience managing onboarding and offboarding processes Strong working knowledge of Workday (essential) Experience using ServiceNow or similar case management systems Understanding of HR policies, compliance, and employee life cycle processes Experience handling background checks, right-to-work validation, and employment compliance Strong administrative capability with high attention to detail Confident communicator with a customer-focused approach Ability to work independently and manage workload in a structured environment Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Language Requirement: French (essential) - must be able to read and write to a professional standard Role and Responsibilities: Manage the end-to-end onboarding and offboarding processes across EMEA Produce and issue offer letters and new starter documentation Conduct and manage background checks and right-to-work compliance (including visas and work permits) Process Workday transactions, including termination activities and employee changes Act as a first point of contact for employees, managers and HR stakeholders, delivering a high level of service Maintain accurate HR records, reports and documentation, including changes to start dates and contract addendums Liaise with payroll, global mobility and wider HR teams to ensure smooth employee transitions Support monthly payroll preparation and resolve related queries Use ServiceNow (or similar HRSM tools) to manage cases and track queries Identify process improvements and contribute to SOP updates and optimisation Ensure full compliance with data protection and HR governance standards Applications: Please contact Edward Laing here at ISR Recruitment to learn more about working as an Onboarding HR Coordinator (French-speaking) for a global organisation based in the Uxbridge area of West London

Job Types: Full-time, Permanent Salary: £29,000 per year including on-call Hours: 37,5 per week Location: Bristol or Chippenham We are looking to recruit a Service Lead to join our client s team in Bristol, supporting the delivery of high-quality domiciliary care within the local community. As a Senior Care Coordinator, you will play a vital role in ensuring that service users receive safe, person-centered care by managing rotas, supporting care staff, and maintaining effective communication with families and professionals. About the role The Service Lead will be responsible for coordinating daily schedules, completing spot checks and supervisions, and assisting with assessments and care plan reviews. You will also act as a point of contact with service users, ensuring that any queries or concerns are managed professionally and promptly. As a Service Lead , you will support the branch with compliance, safeguarding, and record keeping, while contributing to the smooth running of operations. This includes participating in the on-call rota and occasionally travelling to Chippenham for training or team support. About You Previous experience in a Care Coordinator, Senior Carer , or similar role within domiciliary care. Strong organisational skills with experience in rota planning and scheduling. Knowledge of CQC requirements and safeguarding responsibilities . Excellent communication and interpersonal skills to build trust with staff, service users, and families. Ability to work under pressure, manage competing priorities, and problem-solve effectively. Confidence in carrying out staff supervisions, spot checks, and observations. A caring, professional approach and commitment to person-centred care. Flexibility to participate in the on-call rota. A valid UK driving licence and access to a vehicle . Benefits Competitive pay, including travel enhancements and mileage reimbursement between calls Flexible working hours with options for part-time or full-time contracts Continuous training opportunities and career development support (Mandatory training provided) Encouraging and collaborative senior leadership team Access to the company sick pay scheme Enrolment in a contributory workplace pension Participation in regular team-building and company-hosted events At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.