Internal Sales / Office Administrator

Job Title: Internal Sales / Office Administrator
Location: Bromsgrove
Salary: 32,000

Options Resourcing are recruiting on behalf of a well-established and growing business based in Bromsgrove for an Internal Sales / Office Administrator to join their team. This is a varied and hands-on role, ideal for someone who thrives in a fast-paced environment and enjoys supporting multiple functions across a business.
You will play a key role in ensuring the smooth day-to-day running of the office, supporting internal sales, purchasing, accounts, and general administration while liaising with customers, suppliers, and internal teams.

Key Responsibilities

• Internal Sales & Customer Support
• Manage customer enquiries via phone and email in a professional and timely manner
• Prepare and process quotations, sales orders, and pricing information
• Support the sales team with invoicing and associated documentation
• Maintain accurate customer records using internal systems
• Provide order updates, delivery information, and resolve customer queries
• Support health & safety processes and ISO 9001 procedures
• Purchasing & Supplier Administration
• Raise and process purchase orders in line with company procedures
• Liaise with suppliers regarding pricing, orders, and delivery schedules
• Process Goods Received Notes (GRNs)
• Monitor deliveries and follow up on delays or discrepancies
• Accounts & Finance Support
• Process and check supplier invoices against purchase orders and GRNs
• Investigate and resolve invoice discrepancies
• Maintain accurate financial and purchasing records
• Provide support to the wider finance team as required
• Office & General Administration
• Maintain organised filing systems (electronic and paper-based)
• Prepare reports, spreadsheets, and general correspondence
• Support daily office operations and administrative tasks
• Liaise with internal departments including finance and operations

The Ideal Candidate

• Previous experience in sales administration, office administration, purchasing, or accounts support
• Strong organisational skills with excellent attention to detail
• Confident communicator with strong written and verbal skills
• Proficient in Microsoft Office, particularly Excel
• Experience using ERP or accounting systems
• Ability to work independently and manage multiple tasks effectively
• Trustworthy, discreet, and reliable
• Proactive and practical approach someone who takes initiative
• Team player with a positive, can-do attitude

This is an excellent opportunity to join a supportive and dynamic team where you can develop your skills across multiple areas of the business.

To apply or for more information, please contact us today