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customer service coordinator
Proman
Recruitment Onsite coordinator/manager
Proman Burton-on-trent, Staffordshire
PROMAN are looking for a On Site Coordinator/Manager to oversee our busy site operations based in Burton upon trent to support the depot's current growth. Previous on-site contract/ coordination experience is preferred but more importantly is the desire, ambition, and commitment to be a success. The successful candidate will be working on a site where the client is fully engaged with us. On a day-to-day basis, you will need to manage the changing operational needs of the client, reacting effectively to deliver value and quality. This is a multi-tasking role, which requires a level head and the ability to be highly organised and efficient. Your duties will include: Daily interaction with Operational/Senior Leadership and Planning Teams to ensure expectations and needs of the Client's business is exceeded Full responsibility for the selection of labour, performance, time management Monitor Daily shop floor engagement Preparing reports Effectively manage disciplinary & grievance issues in accordance with procedures Supporting and engaging with your colleagues oncall duties A successful candidate will need to have: Previous experience in recruitment would be an advantage but not compulsory Customer-facing skills Great organization and communication skills Excellent time management with the ability to prioritise numerous tasks Flexibility in working hours with a can-do attitude Working hours: Full time Monday to Friday 8am-4.30pm (Flexible due to on call duties) To apply please submit your CV Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Apr 24, 2026
Full time
PROMAN are looking for a On Site Coordinator/Manager to oversee our busy site operations based in Burton upon trent to support the depot's current growth. Previous on-site contract/ coordination experience is preferred but more importantly is the desire, ambition, and commitment to be a success. The successful candidate will be working on a site where the client is fully engaged with us. On a day-to-day basis, you will need to manage the changing operational needs of the client, reacting effectively to deliver value and quality. This is a multi-tasking role, which requires a level head and the ability to be highly organised and efficient. Your duties will include: Daily interaction with Operational/Senior Leadership and Planning Teams to ensure expectations and needs of the Client's business is exceeded Full responsibility for the selection of labour, performance, time management Monitor Daily shop floor engagement Preparing reports Effectively manage disciplinary & grievance issues in accordance with procedures Supporting and engaging with your colleagues oncall duties A successful candidate will need to have: Previous experience in recruitment would be an advantage but not compulsory Customer-facing skills Great organization and communication skills Excellent time management with the ability to prioritise numerous tasks Flexibility in working hours with a can-do attitude Working hours: Full time Monday to Friday 8am-4.30pm (Flexible due to on call duties) To apply please submit your CV Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Sustainable Building Services
Quality Administrator
Sustainable Building Services Skelmersdale, Lancashire
Quality Administrator Location : Skelmersdale, WN8 9TW Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities • Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. • Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. • Provide compliance support and guidance to regional delivery teams. • Upload and manage documentation across designated platforms and shared locations. • Maintain accuracy and attention to detail to ensure zero compliance failures. • Meet all strategic partner contractual deadlines. • Engage with sub-contractors to support compliant project delivery. • Request client shared folder access and upload completed lodgement evidence post-project completion. • Travel to other sites as required to provide hands-on administrative support. • Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential : • Minimum 1 year of administrative experience. • GCSEs and above. • Strong IT skills, particularly Excel and Outlook. • Excellent organisational and time management skills. • Ability to work independently or collaboratively across multiple teams. • Confident communicator with strong attention to detail. • Ability to plan and meet tight deadlines. • Full UK driving licence. Desirable: • Experience working within a geographically dispersed team using Microsoft Teams or similar tools. • Customer service experience. • A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
Apr 24, 2026
Full time
Quality Administrator Location : Skelmersdale, WN8 9TW Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities • Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. • Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. • Provide compliance support and guidance to regional delivery teams. • Upload and manage documentation across designated platforms and shared locations. • Maintain accuracy and attention to detail to ensure zero compliance failures. • Meet all strategic partner contractual deadlines. • Engage with sub-contractors to support compliant project delivery. • Request client shared folder access and upload completed lodgement evidence post-project completion. • Travel to other sites as required to provide hands-on administrative support. • Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential : • Minimum 1 year of administrative experience. • GCSEs and above. • Strong IT skills, particularly Excel and Outlook. • Excellent organisational and time management skills. • Ability to work independently or collaboratively across multiple teams. • Confident communicator with strong attention to detail. • Ability to plan and meet tight deadlines. • Full UK driving licence. Desirable: • Experience working within a geographically dispersed team using Microsoft Teams or similar tools. • Customer service experience. • A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
Brampton Recruitment Ltd
Sales Administrator
Brampton Recruitment Ltd Stone, Staffordshire
An exciting opportunity for a Sales Administrator has arisen to join a vibrant team. Working in a fast paced and busy manufacturing environment. Responsible for processing high volume and complex sales orders, purchase order processing, stock management and customer service. Job Description: As the Sales Administrator you will be responsible for processing sales orders and raising purchase orders ensuring exceptionally customer service at all times Raising sales invoices As the Sales Administrator you will take control of stock management, checking stock availability, stock levels and stock takes Liaising with suppliers and transport companies to ensure timely delivery of all orders Arranging transport and general customer service and admin support Candidate Requirements: Previous experience within Sales Order Processing, Logistics Administration or Sales Administration, Sales Support, Customer Coordinator or working in a similar role is essential Exceptional customer service skills essential Previous experience using SAP would be ideal not essential Strong work ethic with an eagerness to learn Must be able to use Excel, PowerPoint and Word Highly organised Be able to work in a fast-paced environment This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: logistics administration, sales administration, sales order processor, Logistics coordinator, sales support Hours: Monday Friday 9:00 am 5:00 pm Salary: £24,000 Per Annum + Bonus Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 24, 2026
Contractor
An exciting opportunity for a Sales Administrator has arisen to join a vibrant team. Working in a fast paced and busy manufacturing environment. Responsible for processing high volume and complex sales orders, purchase order processing, stock management and customer service. Job Description: As the Sales Administrator you will be responsible for processing sales orders and raising purchase orders ensuring exceptionally customer service at all times Raising sales invoices As the Sales Administrator you will take control of stock management, checking stock availability, stock levels and stock takes Liaising with suppliers and transport companies to ensure timely delivery of all orders Arranging transport and general customer service and admin support Candidate Requirements: Previous experience within Sales Order Processing, Logistics Administration or Sales Administration, Sales Support, Customer Coordinator or working in a similar role is essential Exceptional customer service skills essential Previous experience using SAP would be ideal not essential Strong work ethic with an eagerness to learn Must be able to use Excel, PowerPoint and Word Highly organised Be able to work in a fast-paced environment This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: logistics administration, sales administration, sales order processor, Logistics coordinator, sales support Hours: Monday Friday 9:00 am 5:00 pm Salary: £24,000 Per Annum + Bonus Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
H Breakell & Co (Blackburn) Limited
Service Coordinator
H Breakell & Co (Blackburn) Limited Clayton Le Moors, Lancashire
H Breakell & Co Ltd has been trading for well over 100 years. We are a family owned and managed company striving for, and achieving, excellence in our field. We carry a wealth of experience in maintenance, repair and installation from the older to most recently designed passenger & goods lifts. Answering the main incoming telephone line, dealing with customer enquiries, and taking messages. Logging call outs and uploading onto the system. Accepting small goods deliveries in the office. Updating the call out log, route planner and updating the plans throughout the day. Sending repair quotes to customers and booking service visits with clients. Scanning job sheets, timesheets, and other relevant paperwork. Weekly time sheets to be checked and PO's to be attached for all call outs. Assisting with booking site visits in with the customers. Updating completed services on the weekly spreadsheet and route planner. Adding new contracts to the database and updating information. Preparing new maintenance files for new customers and completing & sending out contracts. Coded quotes to be sent out at the request of the service manager. Ordering parts when orders have been received and keeping customers updated. Preparing reports for the Key Account meetings. Sending weekly call outs, service, and repair worksheets to Key Account customers. Engineers to be given following day repair/callouts by 4pm daily. 24/7 Out of hours call out to be updated weekly. General administration duties including filing and ordering stationery. Hours: 39.5 hours per week - Monday - Thursday: 8:00am - 5:00pm & Friday: 8:00am - 4:30pm. Salary is negotiable dependent on experience.
Apr 24, 2026
Full time
H Breakell & Co Ltd has been trading for well over 100 years. We are a family owned and managed company striving for, and achieving, excellence in our field. We carry a wealth of experience in maintenance, repair and installation from the older to most recently designed passenger & goods lifts. Answering the main incoming telephone line, dealing with customer enquiries, and taking messages. Logging call outs and uploading onto the system. Accepting small goods deliveries in the office. Updating the call out log, route planner and updating the plans throughout the day. Sending repair quotes to customers and booking service visits with clients. Scanning job sheets, timesheets, and other relevant paperwork. Weekly time sheets to be checked and PO's to be attached for all call outs. Assisting with booking site visits in with the customers. Updating completed services on the weekly spreadsheet and route planner. Adding new contracts to the database and updating information. Preparing new maintenance files for new customers and completing & sending out contracts. Coded quotes to be sent out at the request of the service manager. Ordering parts when orders have been received and keeping customers updated. Preparing reports for the Key Account meetings. Sending weekly call outs, service, and repair worksheets to Key Account customers. Engineers to be given following day repair/callouts by 4pm daily. 24/7 Out of hours call out to be updated weekly. General administration duties including filing and ordering stationery. Hours: 39.5 hours per week - Monday - Thursday: 8:00am - 5:00pm & Friday: 8:00am - 4:30pm. Salary is negotiable dependent on experience.
South East London Mind
Counselling Administrator
South East London Mind Southwark, London
The Counselling Administrator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub . This part-time role (2.5 days / 18.5 hours per week) will play an important role in the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support. As Administrator, you will provide front-line support to clients wishing to access the service, screening them, ensuring accurate appointment scheduling, providing information and signposting to other support services as necessary. You'll work closely with the Counselling and Outreach Coordinator to keep up-to-date on other community organisations providing access to relevant, de-colonial approaches to mental health support. The main working site is a community centre in SE5, and the role is at least one day per week in person. You will play a vital role in delivering an efficient, well-run service. Communication and partnership working is vital, so you should be highly organised and able to work independently but collaboratively. The role will involve: Managing the Southwark Wellbeing Hub Counselling inbox and phoneline (along with the Counselling and Outreach Manager) Maintaining the schedule of counselling sessions and Counsellor group supervision, including client appointment reminders and re-scheduling as needed Providing clients with light-touch support by telephone and email Collecting and recording data, including customer feedback, and supporting management with reports This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users. Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check. Closing date: Monday 4th May (11:59pm) Likely interview date: Monday 11th May We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications. About Us SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support. SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that s part of who you are. Read more about staff benefits and why staff love working here on our website.
Apr 24, 2026
Full time
The Counselling Administrator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub . This part-time role (2.5 days / 18.5 hours per week) will play an important role in the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support. As Administrator, you will provide front-line support to clients wishing to access the service, screening them, ensuring accurate appointment scheduling, providing information and signposting to other support services as necessary. You'll work closely with the Counselling and Outreach Coordinator to keep up-to-date on other community organisations providing access to relevant, de-colonial approaches to mental health support. The main working site is a community centre in SE5, and the role is at least one day per week in person. You will play a vital role in delivering an efficient, well-run service. Communication and partnership working is vital, so you should be highly organised and able to work independently but collaboratively. The role will involve: Managing the Southwark Wellbeing Hub Counselling inbox and phoneline (along with the Counselling and Outreach Manager) Maintaining the schedule of counselling sessions and Counsellor group supervision, including client appointment reminders and re-scheduling as needed Providing clients with light-touch support by telephone and email Collecting and recording data, including customer feedback, and supporting management with reports This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users. Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check. Closing date: Monday 4th May (11:59pm) Likely interview date: Monday 11th May We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications. About Us SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support. SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that s part of who you are. Read more about staff benefits and why staff love working here on our website.
Seymour John Ltd
Billing and Collections Coordinator
Seymour John Ltd Gloucester, Gloucestershire
Billing and Collections Coordinator Gloucester up to 30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process: Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 24, 2026
Full time
Billing and Collections Coordinator Gloucester up to 30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process: Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Dale Power Solutions
Quotations Engineer
Dale Power Solutions Scarborough, Yorkshire
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
Apr 24, 2026
Full time
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
TN Recruits
Customer Service Co-ordinator
TN Recruits Maidstone, Kent
Customer Service Coordinator role is to be the primary point of contact for customers, providing exceptional service and support to address inquiries, resolve issues, and enhance customer satisfaction. Responsible for understanding and responding to customer needs, offering relevant information about products and services, and ensuring a seamless and positive customer experience click apply for full job details
Apr 24, 2026
Full time
Customer Service Coordinator role is to be the primary point of contact for customers, providing exceptional service and support to address inquiries, resolve issues, and enhance customer satisfaction. Responsible for understanding and responding to customer needs, offering relevant information about products and services, and ensuring a seamless and positive customer experience click apply for full job details
Insight Select
Customer Service Coordinator
Insight Select
Customer Service Coordinator Gillingham, Ket 30,0000 Permanent Overview: A Market Leader in the supply chain industry are currently seeking a Customer Service Coordinator to join their team to coordinate the production process for their customers projects and keep the customer updated throughout the process. This is an excellent opportunity to excel your supply chain coordination career with progression available. Role & Responsibilities: Coordinating the production process Updating customers on project progress Creating export documentation and liaising with freight forwarders Manage stock control Raise purchase orders Update customer databases Essential Skills & Experience: Experience in a planning / coordinator role in the supply chain industry A great communicator Experience speaking with customers Experience working with suppliers Good skills on Microsoft Excel Package: 30,000 25 days annual leave + Bank holidays Performance related bonus scheme 5% pension scheme Private healthcare scheme Employee Assistant Healthcare Employee discounted goods and voucher schemes Excellent, tailored training and progression opportunities Customer Service Coordinator / Gillingham
Apr 24, 2026
Full time
Customer Service Coordinator Gillingham, Ket 30,0000 Permanent Overview: A Market Leader in the supply chain industry are currently seeking a Customer Service Coordinator to join their team to coordinate the production process for their customers projects and keep the customer updated throughout the process. This is an excellent opportunity to excel your supply chain coordination career with progression available. Role & Responsibilities: Coordinating the production process Updating customers on project progress Creating export documentation and liaising with freight forwarders Manage stock control Raise purchase orders Update customer databases Essential Skills & Experience: Experience in a planning / coordinator role in the supply chain industry A great communicator Experience speaking with customers Experience working with suppliers Good skills on Microsoft Excel Package: 30,000 25 days annual leave + Bank holidays Performance related bonus scheme 5% pension scheme Private healthcare scheme Employee Assistant Healthcare Employee discounted goods and voucher schemes Excellent, tailored training and progression opportunities Customer Service Coordinator / Gillingham
DEMENTIA UK
Fundraising Community Coordinator
DEMENTIA UK
Contract : 12-month fixed term, part time Shift pattern: Wednesday 3-7.45pm Thursday 3-7.45pm Friday 3-7.45pm Saturday 3-7.30pm Annual leave: 33 days (plus eight bank holidays) Benefits: enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) life assurance cover at 3 x annual salary health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors confidential employee assistance programme (Medicash) access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer Dementia UK has an opportunity for a passionate Fundraising Community Coordinator to join our mass participation team. You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products, ensuring an exceptional experience for our dedicated supporters. Examples of these events include Walk 31 Miles in May, Time for a Cuppa and Fans vs Dementia. As a Fundraising Community Coordinator, you will be responsible for first point of contact with supporters in our online communities and inboxes, promptly responding to inquiries to help inspire and uplift fundraising activity. You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via SMS, email and social media becoming a fundraising expert within the Mass Participation Team. We are looking for you to have a proven track record in building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial. If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. This role will be subject to a Basic DBS check. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. Please note that any decision on flexible working is based on business needs We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Apr 24, 2026
Full time
Contract : 12-month fixed term, part time Shift pattern: Wednesday 3-7.45pm Thursday 3-7.45pm Friday 3-7.45pm Saturday 3-7.30pm Annual leave: 33 days (plus eight bank holidays) Benefits: enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) life assurance cover at 3 x annual salary health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors confidential employee assistance programme (Medicash) access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer Dementia UK has an opportunity for a passionate Fundraising Community Coordinator to join our mass participation team. You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products, ensuring an exceptional experience for our dedicated supporters. Examples of these events include Walk 31 Miles in May, Time for a Cuppa and Fans vs Dementia. As a Fundraising Community Coordinator, you will be responsible for first point of contact with supporters in our online communities and inboxes, promptly responding to inquiries to help inspire and uplift fundraising activity. You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via SMS, email and social media becoming a fundraising expert within the Mass Participation Team. We are looking for you to have a proven track record in building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial. If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. This role will be subject to a Basic DBS check. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. Please note that any decision on flexible working is based on business needs We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Travail Employment Group
Part-Time Office Manager
Travail Employment Group Cheltenham, Gloucestershire
Part-Time Office Manager Location: Cheltenham Salary: 15.38 - 17.95 per hour (dependent on experience) Job Type: Part-Time - Temporary About the Role We are looking for a capable and organised Office Manager to support the smooth running of a modern serviced office space in Cheltenham. This part-time opportunity is ideal for someone with experience as an office manager, workspace coordinator, or facilities administrator who enjoys a varied, people-focused role. As the Office Manager, you will act as the central point of coordination within the business centre, ensuring tenants, visitors, and stakeholders experience a professional and well-managed environment at all times. Key Responsibilities Oversee the daily operations of the serviced office as the on-site office manager and main point of contact Welcome clients, visitors, and suppliers, delivering excellent front-of-house support Manage enquiries, bookings, and onboarding processes as a workspace coordinator Ensure meeting rooms and communal areas are presented to a high standard Coordinate schedules and resources, acting as an office administrator to keep operations running smoothly Liaise with contractors, suppliers, and building management Monitor office supplies, inventory, and procurement needs Support administrative duties including invoicing, reporting, and record keeping Maintain compliance with health & safety policies and procedures About You Proven experience in an office manager, office coordinator, or facilities support role Strong organisational skills with the ability to multitask effectively Excellent communication and customer service abilities Confident using Microsoft Office and office management systems Professional, proactive, and able to work independently A detail-oriented problem solver with a positive attitude Working Hours Flexible part-time hours across weekdays, ensuring consistent coverage of the business centre. What We Offer Competitive hourly rate based on experience Supportive and professional working environment A varied role combining office management, coordination, and client interaction Flexibility to maintain a healthy work-life balance How to Apply Please submit your CV along with a short cover letter outlining your experience as an office manager or in a similar role. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Apr 24, 2026
Full time
Part-Time Office Manager Location: Cheltenham Salary: 15.38 - 17.95 per hour (dependent on experience) Job Type: Part-Time - Temporary About the Role We are looking for a capable and organised Office Manager to support the smooth running of a modern serviced office space in Cheltenham. This part-time opportunity is ideal for someone with experience as an office manager, workspace coordinator, or facilities administrator who enjoys a varied, people-focused role. As the Office Manager, you will act as the central point of coordination within the business centre, ensuring tenants, visitors, and stakeholders experience a professional and well-managed environment at all times. Key Responsibilities Oversee the daily operations of the serviced office as the on-site office manager and main point of contact Welcome clients, visitors, and suppliers, delivering excellent front-of-house support Manage enquiries, bookings, and onboarding processes as a workspace coordinator Ensure meeting rooms and communal areas are presented to a high standard Coordinate schedules and resources, acting as an office administrator to keep operations running smoothly Liaise with contractors, suppliers, and building management Monitor office supplies, inventory, and procurement needs Support administrative duties including invoicing, reporting, and record keeping Maintain compliance with health & safety policies and procedures About You Proven experience in an office manager, office coordinator, or facilities support role Strong organisational skills with the ability to multitask effectively Excellent communication and customer service abilities Confident using Microsoft Office and office management systems Professional, proactive, and able to work independently A detail-oriented problem solver with a positive attitude Working Hours Flexible part-time hours across weekdays, ensuring consistent coverage of the business centre. What We Offer Competitive hourly rate based on experience Supportive and professional working environment A varied role combining office management, coordination, and client interaction Flexibility to maintain a healthy work-life balance How to Apply Please submit your CV along with a short cover letter outlining your experience as an office manager or in a similar role. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
big fish little fish
Project Coordinator
big fish little fish City, Sheffield
e are working with an IT company who are keen to appoint a temporary project coordinator, working 20 hours per week Summary Works with the Project Manager on designated accounts to assist in the overall, day-to-day management of accounts, including all requisite duties such as: dispatch, field communication, customer communication, reporting, proper close-out and billing of daily jobs and activities. Role and Responsibilities Primary Maintain good communication with customer contacts to assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead time, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Maintain good communication with technicians and contractors to assure timely and efficient completion of jobs, proper communication of issues, and proper documentation of the entire process at each job site. Process daily, weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed, and all invoicing is processed in a timely fashion. Process customer schedules and reports to ensure we are meeting all appropriate customer needs and expectations. Plan, arrange and monitor all shipping arrangements through to fulfillment. Work with PM to arrange contractors, permits, union help, and other special arrangements as needed. Work with PM to maintain billing, scope, materials, and other job templates. Source and manage contractors for specific sites and projects. This includes, locating, assigning work orders, sending scope and monitoring performance to assure successful completion and proper billing Role and Responsibilities Primary Maintain good communication with customer contacts to assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead time, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Maintain good communication with technicians and contractors to assure timely and efficient completion of jobs, proper communication of issues, and proper documentation of the entire process at each job site. Process daily, weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed, and all invoicing is processed in a timely fashion. Process customer schedules and reports to ensure we are meeting all appropriate customer needs and expectations. Plan, arrange and monitor all shipping arrangements through to fulfillment. Work with PM to arrange contractors, permits, union help, and other special arrangements as needed. Work with PM to maintain billing, scope, materials, and other job templates. Source and manage contractors for specific sites and projects. This includes, locating, assigning work orders, sending scope and monitoring performance to assure successful completion and proper billing Qualifications and Education Requirements High School degree, plus 2 years of experience working in an office environment Excellent working knowledge of Microsoft Business Application (Excel, Outlook, PowerPoint, Visio) Excellent customer service skills Strong communication skills (verbal and written) Ability to sit for extended periods of time at a keyboard to enter information and read displays Must be flexible and able to work in a fast paced environment Ability to multi-task Ability to work in both a team environment and as an individual contributor Ideally possess experience from within an IT/IT support environment. Great opportunity - initially Temp based but could offer a permanent position for the right person Job Types: Temp to perm, Temporary, Part-time
Apr 24, 2026
Full time
e are working with an IT company who are keen to appoint a temporary project coordinator, working 20 hours per week Summary Works with the Project Manager on designated accounts to assist in the overall, day-to-day management of accounts, including all requisite duties such as: dispatch, field communication, customer communication, reporting, proper close-out and billing of daily jobs and activities. Role and Responsibilities Primary Maintain good communication with customer contacts to assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead time, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Maintain good communication with technicians and contractors to assure timely and efficient completion of jobs, proper communication of issues, and proper documentation of the entire process at each job site. Process daily, weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed, and all invoicing is processed in a timely fashion. Process customer schedules and reports to ensure we are meeting all appropriate customer needs and expectations. Plan, arrange and monitor all shipping arrangements through to fulfillment. Work with PM to arrange contractors, permits, union help, and other special arrangements as needed. Work with PM to maintain billing, scope, materials, and other job templates. Source and manage contractors for specific sites and projects. This includes, locating, assigning work orders, sending scope and monitoring performance to assure successful completion and proper billing Role and Responsibilities Primary Maintain good communication with customer contacts to assure dates and scopes are clear, and are met to the customer s satisfaction and to assure that the customer receives feedback as required by project or account. Reviews project proposal and deliverables with Project Manager and other related departments that will be involved to determine proper lead time, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Maintain good communication with technicians and contractors to assure timely and efficient completion of jobs, proper communication of issues, and proper documentation of the entire process at each job site. Process daily, weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed, and all invoicing is processed in a timely fashion. Process customer schedules and reports to ensure we are meeting all appropriate customer needs and expectations. Plan, arrange and monitor all shipping arrangements through to fulfillment. Work with PM to arrange contractors, permits, union help, and other special arrangements as needed. Work with PM to maintain billing, scope, materials, and other job templates. Source and manage contractors for specific sites and projects. This includes, locating, assigning work orders, sending scope and monitoring performance to assure successful completion and proper billing Qualifications and Education Requirements High School degree, plus 2 years of experience working in an office environment Excellent working knowledge of Microsoft Business Application (Excel, Outlook, PowerPoint, Visio) Excellent customer service skills Strong communication skills (verbal and written) Ability to sit for extended periods of time at a keyboard to enter information and read displays Must be flexible and able to work in a fast paced environment Ability to multi-task Ability to work in both a team environment and as an individual contributor Ideally possess experience from within an IT/IT support environment. Great opportunity - initially Temp based but could offer a permanent position for the right person Job Types: Temp to perm, Temporary, Part-time
Ackerman Pierce
Maintenance Coordinator
Ackerman Pierce
Job Title: Maintenance Coordinator (Temporary) Location: West Ham Lane (Hybrid - 1-2 days on-site, remainder remote) Hours: 35 hours per week Contract: 12-week temporary assignment Start Date: 18th May (TBC) We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination . Key Responsibilities: Managing and updating maintenance cases via internal systems (including D365 and other platforms) Coordinating repairs, minor works, and surveyor referrals Handling customer queries and complaints in line with service standards Processing high volumes of contractor invoices Managing shared mailboxes and ensuring SLA targets are met Producing reports, data analysis, and supporting continuous service improvement Acting as a key point of contact for internal teams, contractors, and stakeholders Key Requirements: Proven experience in a maintenance, housing, or repairs administration role Strong IT skills, including MS Office and database systems Ability to work in a fast-paced, high-volume environment Excellent organisational, communication, and problem-solving skills Experience managing workloads against SLAs and performance targets What's on Offer: Competitive hourly rate Hybrid working model Opportunity to gain experience within a well-structured and supportive team Immediate start available If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.
Apr 24, 2026
Contractor
Job Title: Maintenance Coordinator (Temporary) Location: West Ham Lane (Hybrid - 1-2 days on-site, remainder remote) Hours: 35 hours per week Contract: 12-week temporary assignment Start Date: 18th May (TBC) We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination . Key Responsibilities: Managing and updating maintenance cases via internal systems (including D365 and other platforms) Coordinating repairs, minor works, and surveyor referrals Handling customer queries and complaints in line with service standards Processing high volumes of contractor invoices Managing shared mailboxes and ensuring SLA targets are met Producing reports, data analysis, and supporting continuous service improvement Acting as a key point of contact for internal teams, contractors, and stakeholders Key Requirements: Proven experience in a maintenance, housing, or repairs administration role Strong IT skills, including MS Office and database systems Ability to work in a fast-paced, high-volume environment Excellent organisational, communication, and problem-solving skills Experience managing workloads against SLAs and performance targets What's on Offer: Competitive hourly rate Hybrid working model Opportunity to gain experience within a well-structured and supportive team Immediate start available If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.
Sanctuary Group
Activities Coordinator
Sanctuary Group Invergordon, Ross-shire
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: Health and Social Care (Qualified and Non-Qualifie Operation: Sanctuary Care Closing Date: Salary: £12.82 per hour Requisition: 224554 At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our 'family' at Sanctuary Care, whether that's our staff, residents or family members. Mull Hall Care Home, Barbaraville, Invergordon, Ross and Cromarty £12.82 per hour Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Mull Hall care Home for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Mull Hall Care Home is special and we're looking for special people to join us. Become a part of it and apply for this role. Your Mind and Body Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period) Confidential 24/7 employee advice service (Includes medical and legal advice) Wellbeing resources through our employee platforms including Aviva Digicare A greener commute with our Cycle to Work scheme Your Financial Wellbeing Additional compensation for overtime Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice Exclusive discounts through our e-hub platform Securing your future with our contributory pension plan Life assurance Parental leave schemes (Adoption, Maternity, Paternity and Shared) Your Job 20 days annual leave plus bank holidays (pro rata) Complimentary meals during long shifts Growth and development with us through comprehensive training and internal career opportunities Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, who provide invaluable support for colleagues Loyalty recognition scheme for 12 month's service onwards CI Inspection bonus (subject to qualifying criteria) Are you our next Activities Coordinator? Here's more about the role: First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process Leisure and social activities are a really important part of the day - let's get creative and stuck in This is an exciting opportunity to really get to know our residents and provide them with a variety of stimulating activities that not only promote physical but also mental and social wellbeing The opportunities are endless in terms of what activities you could introduce and we would be interested to hear your ideas It's very simple - if we can be the best Activities Coordinator we can be by being kind and supportive in every way to our residents, their families and our colleagues, then we're all doing a great job. What skills do I need? Team work! A happy team, makes for happy residents and a happy home Experience is not essential, as we will support you with all the training and support you'll need to do the job, what is important is that you are caring, enthusiastic and have energy to share Being able to communicate well is essential along with a flexible approach You will also be kind and have a real genuine like for older people and their needs, ensuring we treat everyone with the respect and dignity they deserve. We hope you feel you could be our next team member. Job Reference: 224554 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A PVG (Protecting Vulnerable Groups scheme) check in respect of protected adults will be necessary in the event of a successful application, which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Apr 24, 2026
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: Health and Social Care (Qualified and Non-Qualifie Operation: Sanctuary Care Closing Date: Salary: £12.82 per hour Requisition: 224554 At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect. It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature. We aim to care, nurture and enrich the lives of all in our 'family' at Sanctuary Care, whether that's our staff, residents or family members. Mull Hall Care Home, Barbaraville, Invergordon, Ross and Cromarty £12.82 per hour Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Mull Hall care Home for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Mull Hall Care Home is special and we're looking for special people to join us. Become a part of it and apply for this role. Your Mind and Body Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period) Confidential 24/7 employee advice service (Includes medical and legal advice) Wellbeing resources through our employee platforms including Aviva Digicare A greener commute with our Cycle to Work scheme Your Financial Wellbeing Additional compensation for overtime Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice Exclusive discounts through our e-hub platform Securing your future with our contributory pension plan Life assurance Parental leave schemes (Adoption, Maternity, Paternity and Shared) Your Job 20 days annual leave plus bank holidays (pro rata) Complimentary meals during long shifts Growth and development with us through comprehensive training and internal career opportunities Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, who provide invaluable support for colleagues Loyalty recognition scheme for 12 month's service onwards CI Inspection bonus (subject to qualifying criteria) Are you our next Activities Coordinator? Here's more about the role: First and foremost - we work together as a team to enrich our residents' lives - let's support our colleagues too and have fun in the process Leisure and social activities are a really important part of the day - let's get creative and stuck in This is an exciting opportunity to really get to know our residents and provide them with a variety of stimulating activities that not only promote physical but also mental and social wellbeing The opportunities are endless in terms of what activities you could introduce and we would be interested to hear your ideas It's very simple - if we can be the best Activities Coordinator we can be by being kind and supportive in every way to our residents, their families and our colleagues, then we're all doing a great job. What skills do I need? Team work! A happy team, makes for happy residents and a happy home Experience is not essential, as we will support you with all the training and support you'll need to do the job, what is important is that you are caring, enthusiastic and have energy to share Being able to communicate well is essential along with a flexible approach You will also be kind and have a real genuine like for older people and their needs, ensuring we treat everyone with the respect and dignity they deserve. We hope you feel you could be our next team member. Job Reference: 224554 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A PVG (Protecting Vulnerable Groups scheme) check in respect of protected adults will be necessary in the event of a successful application, which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Red Recruit Ltd
Move Coordinator
Red Recruit Ltd
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Apr 24, 2026
Full time
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Jonathan Lee Recruitment Ltd
Lead Shipping Coordinator
Jonathan Lee Recruitment Ltd The Wyke, Shropshire
Lead Shipping Coordinator (Shipping & Receiving / Logistics) Location: Telford Salary: £34,700 per annum Job Type: Permanent, Full-Time, days with an early finish on a friday About the Role A growing manufacturing business is looking for a Lead Shipping Coordinator to take ownership of shipping, dispatch, and logistics operations in a fast-paced environment. This is a great opportunity for someone ready to step into a lead role, with real responsibility for customer deliveries, import/export coordination, and team support, while benefiting from a structured schedule and an early Friday finish. Key Responsibilities Lead all shipping, dispatch, and receiving activities Plan and coordinate customer shipments to meet delivery schedules Ensure all shipping documentation, labels, and ASN (Advance Shipping Notifications) are accurate and compliant Manage SAP / ERP systems for shipping and inventory movements Coordinate with third-party logistics providers to book and track shipments Support goods-in operations, including booking stock and verifying deliveries Oversee import/export processes, ensuring compliance with UK customs and HMRC regulations Prepare and validate customs and export documentation Investigate and resolve delivery discrepancies and logistics issues Monitor KPIs, reporting, and performance metrics Lead root cause analysis and continuous improvement activities Support and guide the shipping & receiving team Promote health & safety standards across the department Skills & Experience Essential: Experience in a shipping, logistics, or dispatch coordination role Strong knowledge of shipping, receiving, and warehouse operations Experience using SAP or similar ERP systems Understanding of UK and international shipping, import/export, and customs procedures Background in manufacturing or production environments Strong Excel and reporting skills Excellent communication skills with customers, suppliers, and internal teams Desirable: Lean manufacturing / continuous improvement experience HNC or Degree in Logistics, Supply Chain, or Business About You Hands-on and proactive with a can-do attitude Highly organised with strong attention to detail Strong problem-solving and analytical skills Able to work in a fast-paced, deadline-driven environment Confident communicator and effective team player Additional Information Manufacturing environment (PPE and full training provided) Early finish every Friday Opportunity to join a growing manufacturing operation If you are a Shipping Coordinator, Logistics Coordinator, Dispatch Planner, or Warehouse Professional looking for your next step, apply now. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 24, 2026
Full time
Lead Shipping Coordinator (Shipping & Receiving / Logistics) Location: Telford Salary: £34,700 per annum Job Type: Permanent, Full-Time, days with an early finish on a friday About the Role A growing manufacturing business is looking for a Lead Shipping Coordinator to take ownership of shipping, dispatch, and logistics operations in a fast-paced environment. This is a great opportunity for someone ready to step into a lead role, with real responsibility for customer deliveries, import/export coordination, and team support, while benefiting from a structured schedule and an early Friday finish. Key Responsibilities Lead all shipping, dispatch, and receiving activities Plan and coordinate customer shipments to meet delivery schedules Ensure all shipping documentation, labels, and ASN (Advance Shipping Notifications) are accurate and compliant Manage SAP / ERP systems for shipping and inventory movements Coordinate with third-party logistics providers to book and track shipments Support goods-in operations, including booking stock and verifying deliveries Oversee import/export processes, ensuring compliance with UK customs and HMRC regulations Prepare and validate customs and export documentation Investigate and resolve delivery discrepancies and logistics issues Monitor KPIs, reporting, and performance metrics Lead root cause analysis and continuous improvement activities Support and guide the shipping & receiving team Promote health & safety standards across the department Skills & Experience Essential: Experience in a shipping, logistics, or dispatch coordination role Strong knowledge of shipping, receiving, and warehouse operations Experience using SAP or similar ERP systems Understanding of UK and international shipping, import/export, and customs procedures Background in manufacturing or production environments Strong Excel and reporting skills Excellent communication skills with customers, suppliers, and internal teams Desirable: Lean manufacturing / continuous improvement experience HNC or Degree in Logistics, Supply Chain, or Business About You Hands-on and proactive with a can-do attitude Highly organised with strong attention to detail Strong problem-solving and analytical skills Able to work in a fast-paced, deadline-driven environment Confident communicator and effective team player Additional Information Manufacturing environment (PPE and full training provided) Early finish every Friday Opportunity to join a growing manufacturing operation If you are a Shipping Coordinator, Logistics Coordinator, Dispatch Planner, or Warehouse Professional looking for your next step, apply now. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
CSC Recruitment Ltd
Customer Care Coordinator
CSC Recruitment Ltd Northampton, Northamptonshire
Customer Care Coordinator Location: Northampton (Office-based) Hours: 37.5 hours per week, Monday to Friday Salary: Up to 34,000 per annum (dependent on experience) About the Role We are seeking an experienced Customer Care Coordinator to join our team at our Northampton office. This is a key role within our business, acting as the main point of contact for homeowners and internal teams to ensure a high-quality customer experience throughout the aftercare period. The successful candidate will have previous experience within the housing or construction sector and a strong understanding of the customer care process within a residential development environment. Key Responsibilities Act as the primary contact for customers, managing queries and concerns in a professional and timely manner Log, track, and manage defects and aftercare issues from handover through to resolution Liaise with site teams, subcontractors, and internal departments to coordinate remedial works Arrange and manage appointments, ensuring works are completed within agreed timescales Maintain accurate records and update internal systems Ensure all customer interactions align with company standards and NHBC / warranty requirements Support the delivery of a positive customer journey and high levels of customer satisfaction About You Proven experience in a customer care role within housing or construction (essential) Strong organisational and communication skills Confident dealing with customers, subcontractors, and site teams Ability to manage multiple cases simultaneously and work to deadlines Good IT skills, with experience using CRM or defect management systems desirable A proactive, solution-focused approach What We Offer Competitive salary up to 34,000 37.5-hour working week Stable, office-based role in our Northampton location Opportunity to work with an established and growing housing developer Supportive team environment
Apr 24, 2026
Full time
Customer Care Coordinator Location: Northampton (Office-based) Hours: 37.5 hours per week, Monday to Friday Salary: Up to 34,000 per annum (dependent on experience) About the Role We are seeking an experienced Customer Care Coordinator to join our team at our Northampton office. This is a key role within our business, acting as the main point of contact for homeowners and internal teams to ensure a high-quality customer experience throughout the aftercare period. The successful candidate will have previous experience within the housing or construction sector and a strong understanding of the customer care process within a residential development environment. Key Responsibilities Act as the primary contact for customers, managing queries and concerns in a professional and timely manner Log, track, and manage defects and aftercare issues from handover through to resolution Liaise with site teams, subcontractors, and internal departments to coordinate remedial works Arrange and manage appointments, ensuring works are completed within agreed timescales Maintain accurate records and update internal systems Ensure all customer interactions align with company standards and NHBC / warranty requirements Support the delivery of a positive customer journey and high levels of customer satisfaction About You Proven experience in a customer care role within housing or construction (essential) Strong organisational and communication skills Confident dealing with customers, subcontractors, and site teams Ability to manage multiple cases simultaneously and work to deadlines Good IT skills, with experience using CRM or defect management systems desirable A proactive, solution-focused approach What We Offer Competitive salary up to 34,000 37.5-hour working week Stable, office-based role in our Northampton location Opportunity to work with an established and growing housing developer Supportive team environment
CBRE Enterprise EMEA
Workplace Experience Coordinator
CBRE Enterprise EMEA Burgess Hill, Sussex
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
TVS SCS
Customer Service Coordinator
TVS SCS Whittle-le-woods, Lancashire
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Apr 24, 2026
Full time
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
AndersElite
Customer Service Coordinator
AndersElite
Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history
Apr 24, 2026
Contractor
Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

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