Customer Account Manager

Customer Account Manager

28,000pa + Bonus, 33 days holiday + holiday purchasing scheme, Private Health Care, 9am - 5.30pm M-F, Office based, Training

Due to continued success and team expansions plans, a head office location of a global company has an exciting opportunity for a Customer Account Manager to join them. You will providing varied support to credit customer accounts to the business:

• Manage a portfolio of customer credit accounts with accuracy and care
• Build strong relationships with customers, providing clear and supportive communication
• Providing outstanding customer service support, as well as maximising revenue streams
• Produce regular reports on account performance and credit exposure
• Conduct credit checks, assess risk, and set appropriate credit limits, managing bad debt accounts when required
• Monitor outstanding balances and follow up on overdue payments
• Work with sales and finance teams to resolve queries and improve processes

We would expect the successful Customer Account Manager to be able to demonstrate a great communication skills and a professional customer service approach. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a Account Manager, Customer Relation Coordinator, or a Key Account Coordinator position, ideally for from a financial service environment.

You will be joining the Kettering Head Office of an establish company, with an enviable reputation in their field. Working directly with the Senior Account Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality products and services and they are keen to recruit a Customer Account Manager who strives to offer the same. With a dedicated training plan, they offer ongoing training and coaching opportunities to progress within the organisation.

• 33 days holiday + holiday purchasing scheme
• 28,000pa + Bonus
• Permanent
• Monday to Friday 9am till 5.30pm
• Parking
• Training and support on development opportunities

Please contact Alicia to discuss this role further or forward your up to date CV

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.