This is an exciting opportunity for a Finance MI Manager to provide analytical insights and drive data-led decision-making within the Life Science Communications industry. Based in Knutsford. Reporting to the head of FP&A, this permanent role focuses on delivering impactful financial reporting and management information. Client Details Our world needs solutions to its healthcare challenges. Especially now. This is what drives us. We partner with the world's leading names in healthcare and technology, to deliver meaningful solutions, sooner. We are catalysts for life-changing science. Our people are at the heart of all we do. One diverse, worldwide, highly skilled team, sharing a very real and human, passionate, brave culture. Our fusion of expertise is complete, encompassing high science, award-winning and cutting-edge technology, evidence and data, proven strategy, and visionary creativity. We build and nurture deep, genuine and long-lasting relationships. The very foundation for success, within our business and far beyond. Description The successful Finance MI Manager will be responsible for but not limited to: Produce and deliver detailed financial management information to support business decisions. Develop and maintain financial models to forecast performance and identify trends. Collaborate with cross-functional teams to gather data and provide actionable insights. Ensure the accuracy and timeliness of financial reporting processes. Support the analytics department in creating dashboards and visual reports. Profile The successful Finance MI Manager should have: Strong analytical skills with a background in finance or analytics. Proficiency in financial modelling and reporting tools. Strong with handling large datasets and deriving insights. An ability to work collaboratively with cross-functional teams. A keen eye for detail and a methodical approach to problem-solving. Job Offer This is a hybrid role, suitable for anybody living in and around the Knutsford area looking for a local/hybrid role. In addition to some great benefits the role also comes with: Competitive salary up to £60,000 per annum. Permanent position based in the vibrant town of Knutsford. Opportunity to work in a well-regarded company Supportive and professional working environment. Benefits package to be confirmed. If you are ready to take the next step in your finance and analytics career, we encourage you to apply for this exciting Finance MI Manager role
Apr 27, 2026
Full time
This is an exciting opportunity for a Finance MI Manager to provide analytical insights and drive data-led decision-making within the Life Science Communications industry. Based in Knutsford. Reporting to the head of FP&A, this permanent role focuses on delivering impactful financial reporting and management information. Client Details Our world needs solutions to its healthcare challenges. Especially now. This is what drives us. We partner with the world's leading names in healthcare and technology, to deliver meaningful solutions, sooner. We are catalysts for life-changing science. Our people are at the heart of all we do. One diverse, worldwide, highly skilled team, sharing a very real and human, passionate, brave culture. Our fusion of expertise is complete, encompassing high science, award-winning and cutting-edge technology, evidence and data, proven strategy, and visionary creativity. We build and nurture deep, genuine and long-lasting relationships. The very foundation for success, within our business and far beyond. Description The successful Finance MI Manager will be responsible for but not limited to: Produce and deliver detailed financial management information to support business decisions. Develop and maintain financial models to forecast performance and identify trends. Collaborate with cross-functional teams to gather data and provide actionable insights. Ensure the accuracy and timeliness of financial reporting processes. Support the analytics department in creating dashboards and visual reports. Profile The successful Finance MI Manager should have: Strong analytical skills with a background in finance or analytics. Proficiency in financial modelling and reporting tools. Strong with handling large datasets and deriving insights. An ability to work collaboratively with cross-functional teams. A keen eye for detail and a methodical approach to problem-solving. Job Offer This is a hybrid role, suitable for anybody living in and around the Knutsford area looking for a local/hybrid role. In addition to some great benefits the role also comes with: Competitive salary up to £60,000 per annum. Permanent position based in the vibrant town of Knutsford. Opportunity to work in a well-regarded company Supportive and professional working environment. Benefits package to be confirmed. If you are ready to take the next step in your finance and analytics career, we encourage you to apply for this exciting Finance MI Manager role
Alexander Devine Childrens Service
Maidenhead, Berkshire
Administrator Location: Maidenhead, Berkshire Hours : 30 hours per week (over 5 days) Salary : £21,672 £24,120 per annum (FTE £27,091 £30,150) This is a varied and rewarding role at the heart of our fundraising team. As our Supporter Relations and Office Administrator, you will be the first point of contact for our incredible supporters welcoming them in person, responding to enquiries, and ensuring every interaction leaves them feeling valued and appreciated. Alongside this, you ll keep our busy fundraising office running smoothly with solid administrative support for the whole team. No two days are the same this role is ideal for someone who thrives in a busy environment, enjoys connecting with people, and takes pride in being highly organised and detail-focused. Key responsibilities Office and fundraising administration Maintain efficient office processes and systems Welcome visitors and support meetings and interviews Manage stationery and resources Support fundraising events and projects (e.g. guest lists, logistics) Assist with database updates (Salesforce) and reporting Support merchandise sales and stock control Provide general administrative support to the fundraising team Supporter relations Act as the first point of contact for supporters (face-to-face, phone, email) Deliver excellent customer care and build positive relationships Send personalised thank you communications in line with our stewardship approach Make calls to thank and engage supporters Identify opportunities to deepen supporter involvement About you We re looking for someone who is: Experienced in a customer-facing and administrative role An excellent communicator, confident both written and verbally Highly organised, with strong attention to detail Proactive, adaptable, and able to manage competing priorities Confident using Microsoft Office (Word, Excel, Outlook) Passionate about delivering excellent service and building relationships Experience with databases (particularly Salesforce), events, or working in a charity/fundraising environment would be an advantage. Alexander Devine Children s Hospice Service is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to appropriate checks, including an enhanced DBS where required. To Apply If you feel you are a suitable candidate and would like to work for Alexander Devine Children s Hospice Service, please do not hesitate to apply. Closing Date : Monday 18th May 2026
Apr 27, 2026
Full time
Administrator Location: Maidenhead, Berkshire Hours : 30 hours per week (over 5 days) Salary : £21,672 £24,120 per annum (FTE £27,091 £30,150) This is a varied and rewarding role at the heart of our fundraising team. As our Supporter Relations and Office Administrator, you will be the first point of contact for our incredible supporters welcoming them in person, responding to enquiries, and ensuring every interaction leaves them feeling valued and appreciated. Alongside this, you ll keep our busy fundraising office running smoothly with solid administrative support for the whole team. No two days are the same this role is ideal for someone who thrives in a busy environment, enjoys connecting with people, and takes pride in being highly organised and detail-focused. Key responsibilities Office and fundraising administration Maintain efficient office processes and systems Welcome visitors and support meetings and interviews Manage stationery and resources Support fundraising events and projects (e.g. guest lists, logistics) Assist with database updates (Salesforce) and reporting Support merchandise sales and stock control Provide general administrative support to the fundraising team Supporter relations Act as the first point of contact for supporters (face-to-face, phone, email) Deliver excellent customer care and build positive relationships Send personalised thank you communications in line with our stewardship approach Make calls to thank and engage supporters Identify opportunities to deepen supporter involvement About you We re looking for someone who is: Experienced in a customer-facing and administrative role An excellent communicator, confident both written and verbally Highly organised, with strong attention to detail Proactive, adaptable, and able to manage competing priorities Confident using Microsoft Office (Word, Excel, Outlook) Passionate about delivering excellent service and building relationships Experience with databases (particularly Salesforce), events, or working in a charity/fundraising environment would be an advantage. Alexander Devine Children s Hospice Service is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to appropriate checks, including an enhanced DBS where required. To Apply If you feel you are a suitable candidate and would like to work for Alexander Devine Children s Hospice Service, please do not hesitate to apply. Closing Date : Monday 18th May 2026
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Marketing Manager, you will be the driving force behind the venue's marketing activity, you will lead the delivery of compelling CRM, social media and digital campaigns that inspire audiences and maximise ticket sales for our public events. Overseeing all marketing functions across the venue, you'll ensure a cohesive, high impact approach that supports every area of the business. Through creativity, insight and commercial focus, you'll strengthen brand consistency, grow audiences and play a key role in driving the venue's overall performance and profile. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Delivering integrated marketing activity across the venue, supporting all business areas through the timely execution of CRM, social, digital and campaign projects in line with brand guidelines. Building and managing strong external relationships with promoters, partners, agencies and suppliers, including close collaboration with the ticketing partner (AXS) to maximise ticket sales. Creating and overseeing compelling marketing plans and content for events, ensuring promoters are fully supported and organic social media activity maximises reach, engagement and visibility. Planning, managing and optimising paid media and PPC campaigns across multiple platforms, using data analysis, testing and budget management to drive conversions, maximise ROI and achieve strong ROAS. Leading the venue's digital presence, maintaining a high performing, SEO optimised website, analysing performance, reporting on results, and providing line management and development for the marketing team. We are looking for someone with: Significant experience delivering integrated marketing campaigns across CRM, social, digital and paid media, ideally within live events, entertainment, hospitality or a fast paced consumer environment. A proven track record of driving ticket sales or revenue performance through data led digital marketing, including paid social, PPC, SEO and conversion optimisation. Hands on experience managing agency, promoter and partner relationships, working collaboratively to deliver clear marketing plans and commercially successful campaigns. Strong digital expertise, including website management, content optimisation, SEO best practice and the use of analytics tools to monitor performance and inform decision making. You'll have some experience leading or mentoring a marketing team, balancing strategic oversight with operational delivery, and ensuring projects are delivered on time, on brand and to a high standard. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Marketing & Communications 3rd Stage - Panel Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 27, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As our Marketing Manager, you will be the driving force behind the venue's marketing activity, you will lead the delivery of compelling CRM, social media and digital campaigns that inspire audiences and maximise ticket sales for our public events. Overseeing all marketing functions across the venue, you'll ensure a cohesive, high impact approach that supports every area of the business. Through creativity, insight and commercial focus, you'll strengthen brand consistency, grow audiences and play a key role in driving the venue's overall performance and profile. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Delivering integrated marketing activity across the venue, supporting all business areas through the timely execution of CRM, social, digital and campaign projects in line with brand guidelines. Building and managing strong external relationships with promoters, partners, agencies and suppliers, including close collaboration with the ticketing partner (AXS) to maximise ticket sales. Creating and overseeing compelling marketing plans and content for events, ensuring promoters are fully supported and organic social media activity maximises reach, engagement and visibility. Planning, managing and optimising paid media and PPC campaigns across multiple platforms, using data analysis, testing and budget management to drive conversions, maximise ROI and achieve strong ROAS. Leading the venue's digital presence, maintaining a high performing, SEO optimised website, analysing performance, reporting on results, and providing line management and development for the marketing team. We are looking for someone with: Significant experience delivering integrated marketing campaigns across CRM, social, digital and paid media, ideally within live events, entertainment, hospitality or a fast paced consumer environment. A proven track record of driving ticket sales or revenue performance through data led digital marketing, including paid social, PPC, SEO and conversion optimisation. Hands on experience managing agency, promoter and partner relationships, working collaboratively to deliver clear marketing plans and commercially successful campaigns. Strong digital expertise, including website management, content optimisation, SEO best practice and the use of analytics tools to monitor performance and inform decision making. You'll have some experience leading or mentoring a marketing team, balancing strategic oversight with operational delivery, and ensuring projects are delivered on time, on brand and to a high standard. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Head of Marketing & Communications 3rd Stage - Panel Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A BOLDSCIENCE Scientific Director plays a pivotal role within our Scientific Services leadership team. They are a scientific expert and have expertise across a wide range of therapeutic areas, but are always eager to build on their knowledge into new unknown areas. This individual has the rare ability to convey high-level scientific knowledge into meaningful and comprehensive communications. A Scientific Director is the scientific lead on their account(s), responsible for informing and driving the clients communications strategy. Working closely with their team they will develop and oversee content development, providing continual editorial support and guidance. They will possess excellent management skills and the ability to coach and mentor their team to ensure BOLDSCIENCE best practices and the highest quality standards are met. DAY TO DAY RESPONSIBILITIES Manage a wide range of complex projects across multiple teams and a variety of therapeutic areas Acting as a key scientific lead on a designated account providing scientific guidance to the internal account team and externally to clients Providing regular communication on product updates, medical/regulatory milestones, competitor landscape and the wider healthcare industry Ensure that the team deliverables are in line with the clients strategic goals and objectives Establish and maintain strong relationships with the client and relevant medical experts Consistency producing client ready deliverables across a wide range of projects Ability to translate large amounts of highly technical and scientific data into accessible deliverables for a variety of different audiences. Knowing how and when to adapt the language and content Oversee scientific team content development ensuring high quality standards and scientific excellence are consistently delivered Lead the facilitation of client workshops and thought leadership discussions with HCPs Forward thinking approach, constantly looking ahead to continue to provide clients with fresh thinking and ideas Develop a trusted partnership with the Client Services lead to ensure effective project execution including strategic planning, timeline creation, account management and resource planning Working with the Client Service lead on financial management including forecasting and budgets Actively participates in new business both organically with existing clients and on wider new business Provide regular coaching, mentoring and feedback to the team to drive career development Proactively manage the Scientific Services team and individual performance, including training and development of junior writers REQUIRED QUALIFICATIONS Advanced, doctoral level degree within a scientific discipline Demonstrated experience within the medical communications industry Experience managing complexity The ability to provide coaching and guidance to clients Excellent presentation skills Calm under pressure Exceptional scientific writing skills with extensive experience writing across different therapeutic areas and for different target audiences In depth knowledge of pharmaceutical industry standards and compliance
Apr 27, 2026
Full time
A BOLDSCIENCE Scientific Director plays a pivotal role within our Scientific Services leadership team. They are a scientific expert and have expertise across a wide range of therapeutic areas, but are always eager to build on their knowledge into new unknown areas. This individual has the rare ability to convey high-level scientific knowledge into meaningful and comprehensive communications. A Scientific Director is the scientific lead on their account(s), responsible for informing and driving the clients communications strategy. Working closely with their team they will develop and oversee content development, providing continual editorial support and guidance. They will possess excellent management skills and the ability to coach and mentor their team to ensure BOLDSCIENCE best practices and the highest quality standards are met. DAY TO DAY RESPONSIBILITIES Manage a wide range of complex projects across multiple teams and a variety of therapeutic areas Acting as a key scientific lead on a designated account providing scientific guidance to the internal account team and externally to clients Providing regular communication on product updates, medical/regulatory milestones, competitor landscape and the wider healthcare industry Ensure that the team deliverables are in line with the clients strategic goals and objectives Establish and maintain strong relationships with the client and relevant medical experts Consistency producing client ready deliverables across a wide range of projects Ability to translate large amounts of highly technical and scientific data into accessible deliverables for a variety of different audiences. Knowing how and when to adapt the language and content Oversee scientific team content development ensuring high quality standards and scientific excellence are consistently delivered Lead the facilitation of client workshops and thought leadership discussions with HCPs Forward thinking approach, constantly looking ahead to continue to provide clients with fresh thinking and ideas Develop a trusted partnership with the Client Services lead to ensure effective project execution including strategic planning, timeline creation, account management and resource planning Working with the Client Service lead on financial management including forecasting and budgets Actively participates in new business both organically with existing clients and on wider new business Provide regular coaching, mentoring and feedback to the team to drive career development Proactively manage the Scientific Services team and individual performance, including training and development of junior writers REQUIRED QUALIFICATIONS Advanced, doctoral level degree within a scientific discipline Demonstrated experience within the medical communications industry Experience managing complexity The ability to provide coaching and guidance to clients Excellent presentation skills Calm under pressure Exceptional scientific writing skills with extensive experience writing across different therapeutic areas and for different target audiences In depth knowledge of pharmaceutical industry standards and compliance
Marketing Manager (Print & Campaigns) Hybrid Working - Redditch Based - Up to £55,000 Job Specification: We are looking for an experienced marketing professional to take ownership of our traditional print and offline marketing activity across multiple brands. This is a hands-on role suited to someone with a strong background in campaign planning, lead generation, and print media, who can balance strategic thinking with day-to-day execution. Working closely with the Head of Marketing, you will be responsible for planning, delivering, and optimising print campaigns that align with wider business objectives and generate measurable results. Key duties and responsibilities include: • Supporting the development of the overall marketing strategy, identifying opportunities to improve performance and drive growth • Working with media buying partners to plan, execute, and optimise national press, magazine and insert advertising campaigns • Managing campaign budgets, ensuring activity is delivered efficiently and achieves strong ROI • Monitoring performance, analyse KPIs, and use data (including CRM insights) to inform decisions and improve results • Briefing & managing external agencies, design, and printing partners • Making copywriting changes to print ads, customer communications • Proofing and approving all marketing materials to ensure accuracy, consistency, and timely delivery • Overseeing the production, updates, and reprints of brochures, sales materials, and wider marketing collateral across multiple brands • Ensuring all campaigns and projects are delivered on time, within budget, and to a high standard Skills and experience required: • Experience in a role with a focus on direct response, performance-driven campaigns • Ability to analyse data and interpret campaign performance • Experience in making informed commercial decisions • Excellent organisational skills with strong attention to detail • Experience working with agencies or third-party marketing suppliers What we are looking for: • A proactive, hands-on marketer and confident decision maker • Someone comfortable managing multiple tasks and deadlines • A detail-oriented individual who ensures accuracy in all output Desirable • Background in offline direct response marketing including 3rd party and press inserts • Knowledge of CRM systems • Strong Excel skills • Knowledge of InDesign or other creative software
Apr 27, 2026
Full time
Marketing Manager (Print & Campaigns) Hybrid Working - Redditch Based - Up to £55,000 Job Specification: We are looking for an experienced marketing professional to take ownership of our traditional print and offline marketing activity across multiple brands. This is a hands-on role suited to someone with a strong background in campaign planning, lead generation, and print media, who can balance strategic thinking with day-to-day execution. Working closely with the Head of Marketing, you will be responsible for planning, delivering, and optimising print campaigns that align with wider business objectives and generate measurable results. Key duties and responsibilities include: • Supporting the development of the overall marketing strategy, identifying opportunities to improve performance and drive growth • Working with media buying partners to plan, execute, and optimise national press, magazine and insert advertising campaigns • Managing campaign budgets, ensuring activity is delivered efficiently and achieves strong ROI • Monitoring performance, analyse KPIs, and use data (including CRM insights) to inform decisions and improve results • Briefing & managing external agencies, design, and printing partners • Making copywriting changes to print ads, customer communications • Proofing and approving all marketing materials to ensure accuracy, consistency, and timely delivery • Overseeing the production, updates, and reprints of brochures, sales materials, and wider marketing collateral across multiple brands • Ensuring all campaigns and projects are delivered on time, within budget, and to a high standard Skills and experience required: • Experience in a role with a focus on direct response, performance-driven campaigns • Ability to analyse data and interpret campaign performance • Experience in making informed commercial decisions • Excellent organisational skills with strong attention to detail • Experience working with agencies or third-party marketing suppliers What we are looking for: • A proactive, hands-on marketer and confident decision maker • Someone comfortable managing multiple tasks and deadlines • A detail-oriented individual who ensures accuracy in all output Desirable • Background in offline direct response marketing including 3rd party and press inserts • Knowledge of CRM systems • Strong Excel skills • Knowledge of InDesign or other creative software
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
hackajob is collaborating with Gamma to connect them with exceptional professionals for this role. A Bit About Us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma powered services to SMEs through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We are looking for a software engineer that is responsible for developing and maintaining the group products suite of OSS/BSS and UCAAS and CCAAS solutions, including building new features and functionality across the platform and web/desktop interfaces. What will you be doing day to day? Collaborate with product and engineering peers to scope, plan and estimate requirements, ensuring all solutions are well thought through and future proof. Adhere to defined engineering practices and processes. Develop new features and functionality across the platform and applications, whilst maintaining the stability of existing codebase, using TypeScript Node,js and React. Integrate with relevant third party services and tools where required, ensuring best practice integration rules are adhered to and integrations are stable. Develop APIs using best practice standards and conventions. Contribute to Solution Design documents for review before implementation including detail on security considerations, testing required and potential impacts across the stack. Use JavaScript unit and end to end test frameworks to ensure a high level of coverage across the platform and applications. Take an active role in peer code reviews and code deployment via CICD pipelines. What You'll Need Strong experience using, and good working knowledge of TypeScript Extensive experience developing applications using frontend frameworks, such as React, Angular Good knowledge of HTML/CSS (3+ years) Experience using JavaScript unit & e2e test frameworks (eg. Jest, Playwright) Experience deploying code using CICD pipelines. Experience working with and mentoring junior engineers. Development knowledge of public cloud service, ideally AWS Kubernetes (not essential but beneficial) Development knowledge of containerisation and Kubernetes. VoIP/WebRTC experience (Not required but highly beneficial) Experience in implementing logging and monitoring solutions. Experience of working with SQL and non SQL databases. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
Apr 27, 2026
Full time
hackajob is collaborating with Gamma to connect them with exceptional professionals for this role. A Bit About Us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma powered services to SMEs through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We are looking for a software engineer that is responsible for developing and maintaining the group products suite of OSS/BSS and UCAAS and CCAAS solutions, including building new features and functionality across the platform and web/desktop interfaces. What will you be doing day to day? Collaborate with product and engineering peers to scope, plan and estimate requirements, ensuring all solutions are well thought through and future proof. Adhere to defined engineering practices and processes. Develop new features and functionality across the platform and applications, whilst maintaining the stability of existing codebase, using TypeScript Node,js and React. Integrate with relevant third party services and tools where required, ensuring best practice integration rules are adhered to and integrations are stable. Develop APIs using best practice standards and conventions. Contribute to Solution Design documents for review before implementation including detail on security considerations, testing required and potential impacts across the stack. Use JavaScript unit and end to end test frameworks to ensure a high level of coverage across the platform and applications. Take an active role in peer code reviews and code deployment via CICD pipelines. What You'll Need Strong experience using, and good working knowledge of TypeScript Extensive experience developing applications using frontend frameworks, such as React, Angular Good knowledge of HTML/CSS (3+ years) Experience using JavaScript unit & e2e test frameworks (eg. Jest, Playwright) Experience deploying code using CICD pipelines. Experience working with and mentoring junior engineers. Development knowledge of public cloud service, ideally AWS Kubernetes (not essential but beneficial) Development knowledge of containerisation and Kubernetes. VoIP/WebRTC experience (Not required but highly beneficial) Experience in implementing logging and monitoring solutions. Experience of working with SQL and non SQL databases. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
Kitchen Porter Our client is looking for a kitchen assistant / porter on a temporary basis in the Woking area. You will be working as part of a busy kitchen team, supporting chefs. Duties: Assisting head chef & line chef with preparations of food & hygiene of kitchen Ensuring all equipment is clean during operations. Restock at the end of the shift. General cleaning in kitchen & service area. This role requires excellent communications skills as well as high standards in the kitchen. We have several opportunities within hospitality sector. To be successful in this role you need to be a team player with excellent communication skills. DS Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Apr 27, 2026
Seasonal
Kitchen Porter Our client is looking for a kitchen assistant / porter on a temporary basis in the Woking area. You will be working as part of a busy kitchen team, supporting chefs. Duties: Assisting head chef & line chef with preparations of food & hygiene of kitchen Ensuring all equipment is clean during operations. Restock at the end of the shift. General cleaning in kitchen & service area. This role requires excellent communications skills as well as high standards in the kitchen. We have several opportunities within hospitality sector. To be successful in this role you need to be a team player with excellent communication skills. DS Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Business Development Manager/ Head of Sales - Bespoke Modular Exhibitions / Events (National) One of the UK s fastest growing and excitingly creative suppliers of bespoke modular exhibition stands, experiential events and associated large format printed graphics services, seeks a truly exceptional Sales professional to lead their strategic growth plans & market presence. Fusing brands and people together through unforgettable experiences, from print and retail spaces to live events, exhibitions, film festivals and fashion shows, they bring ideas to life in ways that connect and inspire, through an outstanding front end creative & design proposition, alongside an operational team that truly take care of everything from build, installation and ongoing support. As the Head of Sales / Business Development Manager, you must possess an outstanding record of connectivity & Sales delivery in the Exhibition / Events arena, as you will be solely responsible for driving the growth strategy & sales of bespoke designed modular Exhibitions / Events & their associated graphics packages, across an array of Corporate, Brand & major UK and European events providers. Accustomed to attending Events / Exhibitions and constantly networking, socialising, probing, building relationships, unearthing and securing sales opportunities via key personnel within Corporate & Brand Clients, your connectivity with the major Exhibition organisers (such as Reed, Clarion, Essential, UBM, Easyfairs etc) is very valuable too. You will be socially gregarious, professionally articulate, driven to exceed sales targets, and focussed on leveraging your professional reputation and financial/career opportunity. You will be proficient at engaging with multiple stakeholders across the Agency, Corporate & Exhibition/Event organiser environments, in a flexible and rapidly evolving project based role, where your robust and instantly engaging personality is complemented by Sales flair and commercial Client engagement skills, all wrapped around a very keen eye for detail and an ability to present, pitch & win new Business opportunities. Ideally, you will have some technical appreciation of the fabrication of modular exhibition systems, plus the associated graphics industry, as you ll be liaising with the Fabrication, Studio, Creative, Production & Installation teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions Possessing flair, imagination and the energy to multi-task, this is a hybrid role where you ll ideally be based in London, the Midlands or the North West, but with the preparedness & commitment to developing a strong presence in their South Wales HQ. The role also involves travel and presence in a multitude of Client and Event locations across the UK and Europe, so whilst experience is key, passion, tenacity and a sense of humour is considered essential With a professional approach to work and appearance, you will be able to function under pressure and remain calm, possessing a clear ability to prioritise and to communicate highly effectively at all levels. You ll have an exemplary track record of sales delivery & Client growth, combining a focussed, structured & tenacious professional selling mindset, with an engaging, intelligent & empathetic manner that builds, engages & leverages Client relationships across a multitude of Key stakeholders in major Brands. Working within a fantastic, rapidly expanding environment and a truly inspirational leadership team, your success will be drawn from your experienced & robust Sales persona, whilst the Business will truly support your skills, connectivity, ability & autonomy in becoming an integral part of their strategic evolution into the Exhibition & Events arena. Sales, Business Development, Executive, Manager, Director, Exhibitions, Events, BMatrix, Modular system, Large Format, Digital, Print, Point of Sale, outdoor media, graphics, signage, bespoke
Apr 27, 2026
Full time
Business Development Manager/ Head of Sales - Bespoke Modular Exhibitions / Events (National) One of the UK s fastest growing and excitingly creative suppliers of bespoke modular exhibition stands, experiential events and associated large format printed graphics services, seeks a truly exceptional Sales professional to lead their strategic growth plans & market presence. Fusing brands and people together through unforgettable experiences, from print and retail spaces to live events, exhibitions, film festivals and fashion shows, they bring ideas to life in ways that connect and inspire, through an outstanding front end creative & design proposition, alongside an operational team that truly take care of everything from build, installation and ongoing support. As the Head of Sales / Business Development Manager, you must possess an outstanding record of connectivity & Sales delivery in the Exhibition / Events arena, as you will be solely responsible for driving the growth strategy & sales of bespoke designed modular Exhibitions / Events & their associated graphics packages, across an array of Corporate, Brand & major UK and European events providers. Accustomed to attending Events / Exhibitions and constantly networking, socialising, probing, building relationships, unearthing and securing sales opportunities via key personnel within Corporate & Brand Clients, your connectivity with the major Exhibition organisers (such as Reed, Clarion, Essential, UBM, Easyfairs etc) is very valuable too. You will be socially gregarious, professionally articulate, driven to exceed sales targets, and focussed on leveraging your professional reputation and financial/career opportunity. You will be proficient at engaging with multiple stakeholders across the Agency, Corporate & Exhibition/Event organiser environments, in a flexible and rapidly evolving project based role, where your robust and instantly engaging personality is complemented by Sales flair and commercial Client engagement skills, all wrapped around a very keen eye for detail and an ability to present, pitch & win new Business opportunities. Ideally, you will have some technical appreciation of the fabrication of modular exhibition systems, plus the associated graphics industry, as you ll be liaising with the Fabrication, Studio, Creative, Production & Installation teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions Possessing flair, imagination and the energy to multi-task, this is a hybrid role where you ll ideally be based in London, the Midlands or the North West, but with the preparedness & commitment to developing a strong presence in their South Wales HQ. The role also involves travel and presence in a multitude of Client and Event locations across the UK and Europe, so whilst experience is key, passion, tenacity and a sense of humour is considered essential With a professional approach to work and appearance, you will be able to function under pressure and remain calm, possessing a clear ability to prioritise and to communicate highly effectively at all levels. You ll have an exemplary track record of sales delivery & Client growth, combining a focussed, structured & tenacious professional selling mindset, with an engaging, intelligent & empathetic manner that builds, engages & leverages Client relationships across a multitude of Key stakeholders in major Brands. Working within a fantastic, rapidly expanding environment and a truly inspirational leadership team, your success will be drawn from your experienced & robust Sales persona, whilst the Business will truly support your skills, connectivity, ability & autonomy in becoming an integral part of their strategic evolution into the Exhibition & Events arena. Sales, Business Development, Executive, Manager, Director, Exhibitions, Events, BMatrix, Modular system, Large Format, Digital, Print, Point of Sale, outdoor media, graphics, signage, bespoke
1st / 2nd Line Support Engineer - Hybrid (4 days office / 1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It's a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities: Provide day-to-day support as a 1st / 2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support Intune, Autopilot and modern workplace tools Assist with AV, meeting room tech and office systems Maintain documentation and update knowledge bases Support asset management and JML processes Work closely with internal teams to resolve issues efficiently What they're looking for: Experience as a 1st / 2nd Line Support Engineer or similar Strong desktop support across Windows and Microsoft 365 Exposure to Intune, Autopilot or PowerShell desirable Good understanding of IT systems and networking basics Strong communication skills and customer focus Organised, able to manage multiple priorities What's on offer: Competitive salary Hybrid working (4 days office / 1 day remote) 25 days holiday + bank holidays (option to buy more) Pension and private medical options Additional benefits and discounts If you're a 1st / 2nd Line Support Engineer looking to step into a structured environment supporting a large user base, this is a solid opportunity to develop and take ownership.
Apr 27, 2026
Full time
1st / 2nd Line Support Engineer - Hybrid (4 days office / 1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It's a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities: Provide day-to-day support as a 1st / 2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support Intune, Autopilot and modern workplace tools Assist with AV, meeting room tech and office systems Maintain documentation and update knowledge bases Support asset management and JML processes Work closely with internal teams to resolve issues efficiently What they're looking for: Experience as a 1st / 2nd Line Support Engineer or similar Strong desktop support across Windows and Microsoft 365 Exposure to Intune, Autopilot or PowerShell desirable Good understanding of IT systems and networking basics Strong communication skills and customer focus Organised, able to manage multiple priorities What's on offer: Competitive salary Hybrid working (4 days office / 1 day remote) 25 days holiday + bank holidays (option to buy more) Pension and private medical options Additional benefits and discounts If you're a 1st / 2nd Line Support Engineer looking to step into a structured environment supporting a large user base, this is a solid opportunity to develop and take ownership.
Snowflake Data Engineer - 6 Months - Outside IR35 A leading tech company requires a data engineer for an initial 6-month contract. The position is hybrid, outside IR35, and will likely extend long-term due to the amount of work they have in the pipeline. The Role: You will be part of a rapidly growing data team helping to deliver their leading data platform, which is being used to drive key decision-making in renewable energy and its use around the world-tech for good, you could say! They are looking for a data engineer with demonstrable experience with Snowflake building complex systems to ingest and process large volumes of data. The main tools you will be using day to day are: Snowflake Python SQL DBT You: Our customer is looking for someone well-versed in the above tools/technologies. They also need someone who understands the principles of Data Engineering and is willing to roll up their sleeves, as this project is critical for them. As a Senior member of the team, you are expected to pick up their tooling quickly, work closely with other team members, and help build upon an already industry-leading product. Rate / Process: This role is based in Edinburgh City Centre. This is a hybrid role, and they are looking for someone on-site a couple of times a week. The interview process will include a short video call with the Head of Data. Interviews will be held this week and next, starting in the first week of May. Rate-wise, we have between 500 - 550 per day + VAT, depending on experience and availability. If this sounds interesting and relevant to you at this time, please apply straight away and call Andy Weir at Cathcart Technology. Cathcart Technology is acting as an Employment Business in relation to this vacancy.
Apr 27, 2026
Contractor
Snowflake Data Engineer - 6 Months - Outside IR35 A leading tech company requires a data engineer for an initial 6-month contract. The position is hybrid, outside IR35, and will likely extend long-term due to the amount of work they have in the pipeline. The Role: You will be part of a rapidly growing data team helping to deliver their leading data platform, which is being used to drive key decision-making in renewable energy and its use around the world-tech for good, you could say! They are looking for a data engineer with demonstrable experience with Snowflake building complex systems to ingest and process large volumes of data. The main tools you will be using day to day are: Snowflake Python SQL DBT You: Our customer is looking for someone well-versed in the above tools/technologies. They also need someone who understands the principles of Data Engineering and is willing to roll up their sleeves, as this project is critical for them. As a Senior member of the team, you are expected to pick up their tooling quickly, work closely with other team members, and help build upon an already industry-leading product. Rate / Process: This role is based in Edinburgh City Centre. This is a hybrid role, and they are looking for someone on-site a couple of times a week. The interview process will include a short video call with the Head of Data. Interviews will be held this week and next, starting in the first week of May. Rate-wise, we have between 500 - 550 per day + VAT, depending on experience and availability. If this sounds interesting and relevant to you at this time, please apply straight away and call Andy Weir at Cathcart Technology. Cathcart Technology is acting as an Employment Business in relation to this vacancy.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A fantastic opportunity to provide administrative support to our Security and Health and Safety (SHE) teams. Salary: Circa £ 28,000, depending on experience + bonus and benefits Dynamic (hybrid) working: A blended of remote and office working, working 2-3 days a week onsite with a flexible approach due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).The UKSF pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture. As a Business Support Officer (BSO) you will provide administrative and operational support to the Security/SHE team as detailed below. The Role - specific requirements Will be based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required Provide pro-active, accurate and comprehensive administrative support to our VP Group Security / Head of UK Security and their first reports including their teams and the UK SHE Manager Assisting new starters within the Security team Support shared email generic inboxes GIFTS & Hospitality support (utilisation of the tool) Donations & Sponsorship support Invoicing and PO support, managing this process and processing requisitions, keeping trackers up to date Comms & engagement activities (WeLink communities, Intranet updates, communications flow down) A high level of stakeholder engagement, various coordination and managing/building relationships within Security/SHE and across the business Proactive and progressive attention to detail Create and maintain MS Excel spreadsheets, PowerPoint presentations and MS Word documents accurately Provide administrative support and facilitate external visits and events Strong communication skills A professional demeanour in all situations and be able to withhold confidential information and exhibit high levels of integrity It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team The role requires a high level of accountability, integrity, resilience and the ability to work within a team Generic BSO administrative support (in brief): Extensive complex diary management Extensive complex travel arrangements, both international and domestic Process complex expenses Organise complex meetings, events, workshops and training days, participating when required and taking and managing actions Proficient in utilising MS Office applications and understanding and utilising MBDA tools and systems Participation in UK Support Function initiatives and personal development initiatives These tasks may be varied and ad-hoc in scope What we're looking for from you: Experience in a similar Business / Admin Support role; managing complex diaries, organising meetings, events, travel arrangements and expenses Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role Someone who is forward thinking, who looks to improve efficiencies in working practices and processes Ability to prioritise, be adaptable, multi-task and manage your own workload effectively Someone who is an enthusiastic team player Willingness to learn and extend the role above and beyond the job description To develop to become the knowledge point of contact within the team Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 27, 2026
Full time
A fantastic opportunity to provide administrative support to our Security and Health and Safety (SHE) teams. Salary: Circa £ 28,000, depending on experience + bonus and benefits Dynamic (hybrid) working: A blended of remote and office working, working 2-3 days a week onsite with a flexible approach due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more The opportunity: We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).The UKSF pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture. As a Business Support Officer (BSO) you will provide administrative and operational support to the Security/SHE team as detailed below. The Role - specific requirements Will be based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required Provide pro-active, accurate and comprehensive administrative support to our VP Group Security / Head of UK Security and their first reports including their teams and the UK SHE Manager Assisting new starters within the Security team Support shared email generic inboxes GIFTS & Hospitality support (utilisation of the tool) Donations & Sponsorship support Invoicing and PO support, managing this process and processing requisitions, keeping trackers up to date Comms & engagement activities (WeLink communities, Intranet updates, communications flow down) A high level of stakeholder engagement, various coordination and managing/building relationships within Security/SHE and across the business Proactive and progressive attention to detail Create and maintain MS Excel spreadsheets, PowerPoint presentations and MS Word documents accurately Provide administrative support and facilitate external visits and events Strong communication skills A professional demeanour in all situations and be able to withhold confidential information and exhibit high levels of integrity It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team The role requires a high level of accountability, integrity, resilience and the ability to work within a team Generic BSO administrative support (in brief): Extensive complex diary management Extensive complex travel arrangements, both international and domestic Process complex expenses Organise complex meetings, events, workshops and training days, participating when required and taking and managing actions Proficient in utilising MS Office applications and understanding and utilising MBDA tools and systems Participation in UK Support Function initiatives and personal development initiatives These tasks may be varied and ad-hoc in scope What we're looking for from you: Experience in a similar Business / Admin Support role; managing complex diaries, organising meetings, events, travel arrangements and expenses Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role Someone who is forward thinking, who looks to improve efficiencies in working practices and processes Ability to prioritise, be adaptable, multi-task and manage your own workload effectively Someone who is an enthusiastic team player Willingness to learn and extend the role above and beyond the job description To develop to become the knowledge point of contact within the team Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
The Buckinghamshire Fire and Rescue Service
Haddenham, Buckinghamshire
Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme Good Annual Leave Entitlement Employee Benefits Employee Assistance Programme Occupational Health Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. It involves handling a mix of user issues, system changes, and equipment setup, while making sure problems are resolved quickly and users stay informed. Key Duties: Handle incoming ICT issues and service requests, taking ownership from first contact through to resolution Troubleshoot a wide range of hardware, software, and network issues in a practical, user-focused way Set up and maintain devices, including laptops, desktops, and core software Provide user support both remotely and on-site when required Manage and track requests to ensure nothing is missed and updates are clearly communicated Carry out routine tasks such as system updates and basic maintenance Work closely with users to understand their needs not just their requests Offer clear, straightforward advice on systems and the effective use of technology Help keep processes simple and efficient so the service desk runs smoothly About You We are looking for someone who is / has: A strong problem-solving mindset, with the ability to work through issues logically Confident taking ownership of issues and seeing them through to resolution Clear and approachable communicator, able to explain technical matters in plain language Customer-focused, with a genuine desire to support and help others Able to prioritise workloads and manage multiple requests without losing track Adaptable and flexible, particularly when dealing with urgent or unexpected issues A solid technical foundation across Windows environments, networking, and common business systems Comfortable working independently while contributing positively as part of a team Reliable and well organised, with strong attention to detail Willing to learn, develop, and keep up to date with evolving technology Experience and Qualifications Required Knowledge of MS Windows, Office 365, and Exchange Strong ICT problem-solving skills Experience in network and PC support Excellent written and verbal communication skills Full, UK Driving License Closing date: Tuesday, 28th April 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. No agencies please.
Apr 27, 2026
Contractor
Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme Good Annual Leave Entitlement Employee Benefits Employee Assistance Programme Occupational Health Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working. About the Role Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. It involves handling a mix of user issues, system changes, and equipment setup, while making sure problems are resolved quickly and users stay informed. Key Duties: Handle incoming ICT issues and service requests, taking ownership from first contact through to resolution Troubleshoot a wide range of hardware, software, and network issues in a practical, user-focused way Set up and maintain devices, including laptops, desktops, and core software Provide user support both remotely and on-site when required Manage and track requests to ensure nothing is missed and updates are clearly communicated Carry out routine tasks such as system updates and basic maintenance Work closely with users to understand their needs not just their requests Offer clear, straightforward advice on systems and the effective use of technology Help keep processes simple and efficient so the service desk runs smoothly About You We are looking for someone who is / has: A strong problem-solving mindset, with the ability to work through issues logically Confident taking ownership of issues and seeing them through to resolution Clear and approachable communicator, able to explain technical matters in plain language Customer-focused, with a genuine desire to support and help others Able to prioritise workloads and manage multiple requests without losing track Adaptable and flexible, particularly when dealing with urgent or unexpected issues A solid technical foundation across Windows environments, networking, and common business systems Comfortable working independently while contributing positively as part of a team Reliable and well organised, with strong attention to detail Willing to learn, develop, and keep up to date with evolving technology Experience and Qualifications Required Knowledge of MS Windows, Office 365, and Exchange Strong ICT problem-solving skills Experience in network and PC support Excellent written and verbal communication skills Full, UK Driving License Closing date: Tuesday, 28th April 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. No agencies please.
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Apr 27, 2026
Full time
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive