Litera Consultant

Hands-on Litera Consultant responsible for implementing, configuring, supporting, and testing Litera solutions. Must have practical experience with Litera Check, Litera Transact, and Litera CAM, plus familiarity with Kira for contract review/analysis. The role focuses on product configuration, integrations with common legal platforms, L2 support, testing, documentation, and end-user enablement.

Key Responsibilities

• Configure and support Litera products (Check, Transact, CAM) and related workflows.
• Deliver L2 support: incident triage, troubleshooting, root-cause analysis, and timely resolution.
• Implement and validate integrations between Litera and connected platforms.
• Assist with UAT, prepare test cases, and validate fixes in non-prod and production.
• Maintain runbooks, KB articles, release notes, and configuration documentation.
• Provide end-user training, quick-reference guides, and go-live support.
• Collaborate with Legal Ops, IT, and third-party vendors; escalate complex issues appropriately.

Required Experience & Qualifications

• 6-10 years of hands-on experience with Litera products, specifically Litera Check, Litera Transact, and Litera CAM.
• Familiarity with Kira (or similar contract-analysis tools) is required.
• Experience supporting legal users or working within legal operations/law firm environments
• Understanding of Document Lifecycle management and experience integrating Litera Cam with document management systems like iManage, NetDocuments
• Good understanding of M365 Architecture, COM add-ins, VSTO, Office JS PAI
• Troubleshooting connectors and API that helps Litera talk to other software's
• Knowledge on Contract life cycle/CLM platforms and document repositories

Nice-to-Have

• Experience with document automation or template management.
• Basic Scripting or data transformation skills (SQL, Python, PowerShell, VBA/OfficeScript).

NOTE: Hybrid (2 or 3 days a week)