Job Description
Compliance Manager
Full job description
My client is on a mission to transform how homes and buildings use energy. They empower homeowners, architects, and businesses with the knowledge, tools, and technology to generate their own sustainable energy - reducing carbon, cutting costs, and creating healthier, more comfortable spaces.
From individual upgrades to full Passivhaus-level projects, we take a whole-system approach - because the best outcomes come from thinking holistically.
The Opportunity: Compliance Manager (Operations & Governance)
They are looking for a highly organised, proactive, and detail-driven Compliance Manager to join our growing team.
This is a pivotal role at the heart of the business - ensuring they meet all regulatory, accreditation, and Health & Safety requirements while supporting operational excellence across the organisation.
What You'll Be Doing
- Overseeing all compliance, regulatory, and accreditation requirements across the business
- Managing key accreditations (e.g. MCS, NICEIC, RECC, CHAS, TrustMark, Gas Safe, FENSA, ICO, REFCOM)
- Leading preparation for internal and external audits - ensuring we're always audit-ready
- Maintaining compliance registers, documentation, and evidence submissions
- Acting as the business lead for Health & Safety governance and performance
- Managing third-party H&S consultants and ensuring legal compliance across sites
- Overseeing incident, accident, and near-miss reporting, including RIDDOR escalation
- Handling escalated customer complaints and driving root-cause resolution
- Supporting grant and scheme compliance (e.g. Boiler Upgrade Scheme)
- Working cross-functionally with Operations, Technical, HR, and field teams
- Providing training, guidance, and support to colleagues on compliance matters
- Driving continuous improvement across compliance, safety, and operational standards
What You Bring
Essential:
- Strong knowledge of UK compliance and accreditation frameworks
- Experience managing audits, accreditations, and regulatory requirements
- Health & Safety experience (risk assessments, incident investigations, governance)
- Excellent organisational and analytical skills
- Strong communication skills with the ability to influence stakeholders
- A proactive, detail-driven approach with a continuous improvement mindset
Bonus Points For:
- Experience in renewables, construction, HVAC, or electrical sectors
- NEBOSH / IOSH qualification (or equivalent)
- Experience managing escalated complaints
- Familiarity with GDPR and data governance
What You'll Get
Competitive salary (dependent on experience)
25 days holiday + bank holidays (incl. Christmas shutdown)
Holiday Buy and Sell Scheme
Private Medical Insurance
Enhanced family-friendly policies
Generous pension scheme
Life assurance
Cycle-to-work & eco car scheme
Health & wellbeing support programmes
Employee discounts & referral scheme
Flexible working options
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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