What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're currently recruiting for a, Retail Development Controller in Booker. This role is a fantastic opportunity to join our Retail Sales team. Within this role you'll unlock the potential for fascia and independent retail customers to understand what brand portfolio options are available to them to help drive their business goals. Creating true opportunities to support customers to enhance their business goals and drive profits. A first for the industry, you'll now have the opportunity to work across all FOUR of our symbol brands; Londis, Budgens, Premier, Family Shopper when supporting your customers. This role is truly about Customer relationships, this isn't just selling boxes of crisps into retailers! This role requires regular travel to customer sites and a car allowance will be provided where applicable. You will be responsible for You'll be responsible for; Working with independent and fascia customers in the region to understand their business plans and where opportunities can arise. Unlocking opportunities across our brand portfolio with new and existing customers to improve retention and driving sales. Managing a team of Retail Development Managers in the region. Interpreting complex datasets to drive decision making and aligning with business objectives. Support the delivery of the overall group retail business plan You will need You will need Previous experience in a similar role is preferable Knowledge of the wholesale sector and symbol facias. Previous experience handling large complex data sets and making data driven decisions. To be commercially aware to make solid decisions To be a great communicator with solid influencing skills About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
May 01, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're currently recruiting for a, Retail Development Controller in Booker. This role is a fantastic opportunity to join our Retail Sales team. Within this role you'll unlock the potential for fascia and independent retail customers to understand what brand portfolio options are available to them to help drive their business goals. Creating true opportunities to support customers to enhance their business goals and drive profits. A first for the industry, you'll now have the opportunity to work across all FOUR of our symbol brands; Londis, Budgens, Premier, Family Shopper when supporting your customers. This role is truly about Customer relationships, this isn't just selling boxes of crisps into retailers! This role requires regular travel to customer sites and a car allowance will be provided where applicable. You will be responsible for You'll be responsible for; Working with independent and fascia customers in the region to understand their business plans and where opportunities can arise. Unlocking opportunities across our brand portfolio with new and existing customers to improve retention and driving sales. Managing a team of Retail Development Managers in the region. Interpreting complex datasets to drive decision making and aligning with business objectives. Support the delivery of the overall group retail business plan You will need You will need Previous experience in a similar role is preferable Knowledge of the wholesale sector and symbol facias. Previous experience handling large complex data sets and making data driven decisions. To be commercially aware to make solid decisions To be a great communicator with solid influencing skills About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
A recognized logistics firm in Thame is seeking an experienced Warehouse Manager. You will oversee daily warehouse operations, manage staff, and ensure compliance with Health & Safety regulations. Key responsibilities include managing inventory accuracy, overseeing goods inwards and despatch functions, and ensuring the training and development of the warehousing team. The successful candidate should have proven experience in warehouse management and excellent communication skills.
May 01, 2026
Full time
A recognized logistics firm in Thame is seeking an experienced Warehouse Manager. You will oversee daily warehouse operations, manage staff, and ensure compliance with Health & Safety regulations. Key responsibilities include managing inventory accuracy, overseeing goods inwards and despatch functions, and ensuring the training and development of the warehousing team. The successful candidate should have proven experience in warehouse management and excellent communication skills.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role At Just Eat Takeaway (JET), we are building a "One Logistics" data ecosystem. As a Senior Analyst in the Logistics Analytics team, you will be a key contributor to a major global transformation, moving beyond simple dashboard creation. Your mission is critical: to spearhead the transition from outdated legacy reporting to a modern Headless Semantic Layer architecture, which will be the engine powering our entire logistics operation. Working closely with your Team Lead and partnering with other data teams including our central Data & Analytics (DNA) team, you will help bridge the gap between complex raw data and the strategic needs of our global markets and courier delivery models (freelance, employee, third-party). Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Senior Team Leader - Data, BI & Analytics Generalists & Leadership The Mission Collaborative Modeling: Partner with Data Engineering and the central DNA team to map our complex logistics models into the new Gold Layer. You'll be a key player in the KPI harmonisation effort, ensuring our definitions are consistent and accurate across every territory. Building the Semantic Bridge: Assist in the development and maintenance of our Universal Semantic Layer (using tools like Cube or dbt). You will write the logic that translates technical data into business-ready metrics, ensuring our AI agents and Tableau dashboards speak the same language. User-Centric Data Products: Work with stakeholders to design and deploy highly-documented Tableau self-serve products. Your goal is to make data so accessible that our business partners can find answers autonomously, reducing the need for manual data pulls. Next-Gen Support: As we move toward Conversational Analytics and AI-driven insights, you will work within your team to ensure our data products are structured for the future, supporting our "Next Gen" initiatives. These are some of the key ingredients to the role: A Collaborative Specialist: You thrive in a large corporate environment where communication and alignment are just as important as code. You know how to work within a team structure to get projects across the finish line. A Logic Translator: You enjoy the challenge of bridging fragmented systems. You can take varying operational processes from different markets and extract the underlying logic needed to build unified, cross-functional performance indicators. A Documentation Champion: You believe that for a data product to be "best-in-class," it must be transparent. You take pride in creating clear technical documentation that helps both peers and stakeholders trust the data. A Continuous Learner: You are excited about the shift toward headless BI and AI. You're ready to learn new tools (like Cube or dbt Semantic Layer) and help your teammates do the same. What will you bring to the table? The Essentials: Strong SQL skills and comfortable with Git workflows and version control. You know how to build modular, reusable models that serve as the foundation for a headless semantic layer. Visualisation Expertise: You are a Tableau specialist who builds with the end-user in mind. You focus on creating performant, governed, and intuitive dashboards that allow stakeholders to find their own answers. Logistics Knowledge: A solid understanding of (or a keen interest in) logistics operations and understanding they aren't just numbers on a page but have real-world impact - think ETA logic, courier supply, and customer experience. Governance & Documentation: You believe a data product isn't complete until it's documented. You take pride in creating clear, technical "manuals" for your data products so that logic is never hidden or misunderstood. Partnership Skills: Experience working within a structured data team (Analytic Engineers, Data Engineers, and Product Managers) to deliver large-scale projects. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
May 01, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role At Just Eat Takeaway (JET), we are building a "One Logistics" data ecosystem. As a Senior Analyst in the Logistics Analytics team, you will be a key contributor to a major global transformation, moving beyond simple dashboard creation. Your mission is critical: to spearhead the transition from outdated legacy reporting to a modern Headless Semantic Layer architecture, which will be the engine powering our entire logistics operation. Working closely with your Team Lead and partnering with other data teams including our central Data & Analytics (DNA) team, you will help bridge the gap between complex raw data and the strategic needs of our global markets and courier delivery models (freelance, employee, third-party). Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Senior Team Leader - Data, BI & Analytics Generalists & Leadership The Mission Collaborative Modeling: Partner with Data Engineering and the central DNA team to map our complex logistics models into the new Gold Layer. You'll be a key player in the KPI harmonisation effort, ensuring our definitions are consistent and accurate across every territory. Building the Semantic Bridge: Assist in the development and maintenance of our Universal Semantic Layer (using tools like Cube or dbt). You will write the logic that translates technical data into business-ready metrics, ensuring our AI agents and Tableau dashboards speak the same language. User-Centric Data Products: Work with stakeholders to design and deploy highly-documented Tableau self-serve products. Your goal is to make data so accessible that our business partners can find answers autonomously, reducing the need for manual data pulls. Next-Gen Support: As we move toward Conversational Analytics and AI-driven insights, you will work within your team to ensure our data products are structured for the future, supporting our "Next Gen" initiatives. These are some of the key ingredients to the role: A Collaborative Specialist: You thrive in a large corporate environment where communication and alignment are just as important as code. You know how to work within a team structure to get projects across the finish line. A Logic Translator: You enjoy the challenge of bridging fragmented systems. You can take varying operational processes from different markets and extract the underlying logic needed to build unified, cross-functional performance indicators. A Documentation Champion: You believe that for a data product to be "best-in-class," it must be transparent. You take pride in creating clear technical documentation that helps both peers and stakeholders trust the data. A Continuous Learner: You are excited about the shift toward headless BI and AI. You're ready to learn new tools (like Cube or dbt Semantic Layer) and help your teammates do the same. What will you bring to the table? The Essentials: Strong SQL skills and comfortable with Git workflows and version control. You know how to build modular, reusable models that serve as the foundation for a headless semantic layer. Visualisation Expertise: You are a Tableau specialist who builds with the end-user in mind. You focus on creating performant, governed, and intuitive dashboards that allow stakeholders to find their own answers. Logistics Knowledge: A solid understanding of (or a keen interest in) logistics operations and understanding they aren't just numbers on a page but have real-world impact - think ETA logic, courier supply, and customer experience. Governance & Documentation: You believe a data product isn't complete until it's documented. You take pride in creating clear, technical "manuals" for your data products so that logic is never hidden or misunderstood. Partnership Skills: Experience working within a structured data team (Analytic Engineers, Data Engineers, and Product Managers) to deliver large-scale projects. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
May 01, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
A global biotechnology company based in Paddington, United Kingdom is seeking a Senior Manager for Continuous Improvement in their International Supply Chain team. The role involves leading continuous improvement initiatives across various logistics operations, collaborating with 3PL partners, and managing a continuous improvement budget. Ideal candidates should possess strong analytical skills, extensive experience in customer service logistics, and proven project management capabilities. This position offers a hybrid working model, allowing flexible work arrangements.
May 01, 2026
Full time
A global biotechnology company based in Paddington, United Kingdom is seeking a Senior Manager for Continuous Improvement in their International Supply Chain team. The role involves leading continuous improvement initiatives across various logistics operations, collaborating with 3PL partners, and managing a continuous improvement budget. Ideal candidates should possess strong analytical skills, extensive experience in customer service logistics, and proven project management capabilities. This position offers a hybrid working model, allowing flexible work arrangements.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Site Construction Manager Project Duration: May 2026 - July 2027 Project Overview: Refurbishment of four commercial buildings, delivered sequentially, with each building programmed over 12-14 weeks. The works involve Cat B fit-out refurbishments alongside alterations to existing internal layouts and upgrades to building services. Role Responsibilities - Site / Construction Manager Manage day-to-day construction activities and overall site operations Coordinate subcontractors, trades, and site logistics across all project phases Ensure all works are delivered in line with programme requirements and project timelines Maintain and enforce health and safety standards in accordance with UK regulations Oversee quality control and compliance with Employer's Requirements (ERs) Coordinate M&E and fit-out interfaces Work closely with the Project Manager to support programme delivery and client coordination Liaise with clients, consultants, and stakeholders Monitor progress, reporting, and support commissioning and handover phases Scope of Works: Internal Refurbishment Works Reconfiguration of internal layouts Installation of: New suspended ceilings Floor finishes (various types) Wall finishes and decorations Mechanical & Electrical (M&E) Works Installation and upgrade of: Fan Coil Units (FCUs) Lighting systems Small power and 2nd fix services Fire alarm systems Structured cabling upgrades and installation Comms room upgrades AV installations External & Plant Works Replacement and refurbishment of plant systems, including: Air Handling Units (AHUs) (mix of new and upgraded units) Associated external plant upgrades and integration Black CSCS - SMSTS - First Aid required
May 01, 2026
Contractor
Site Construction Manager Project Duration: May 2026 - July 2027 Project Overview: Refurbishment of four commercial buildings, delivered sequentially, with each building programmed over 12-14 weeks. The works involve Cat B fit-out refurbishments alongside alterations to existing internal layouts and upgrades to building services. Role Responsibilities - Site / Construction Manager Manage day-to-day construction activities and overall site operations Coordinate subcontractors, trades, and site logistics across all project phases Ensure all works are delivered in line with programme requirements and project timelines Maintain and enforce health and safety standards in accordance with UK regulations Oversee quality control and compliance with Employer's Requirements (ERs) Coordinate M&E and fit-out interfaces Work closely with the Project Manager to support programme delivery and client coordination Liaise with clients, consultants, and stakeholders Monitor progress, reporting, and support commissioning and handover phases Scope of Works: Internal Refurbishment Works Reconfiguration of internal layouts Installation of: New suspended ceilings Floor finishes (various types) Wall finishes and decorations Mechanical & Electrical (M&E) Works Installation and upgrade of: Fan Coil Units (FCUs) Lighting systems Small power and 2nd fix services Fire alarm systems Structured cabling upgrades and installation Comms room upgrades AV installations External & Plant Works Replacement and refurbishment of plant systems, including: Air Handling Units (AHUs) (mix of new and upgraded units) Associated external plant upgrades and integration Black CSCS - SMSTS - First Aid required
Supply Chain Coordinator Procurement and logistics team Salary: up to £30,000 P/A Chandlers Ford ( Moving to Nursling Spring 2026 ) Full Time Permanent Monday to Friday Do you have a high level of attention to detail? Do you have strong written communication skills? Attega Group is currently partnering exclusively with our client in recruiting a Supply Chain Coordinator to join the team. The main purpose of this role is to be responsible for the timely and accurate processing of all sales orders from receipt of order through to despatch, you will also be responsible for working with the sales team and the warehouse staff to ensure satisfactory and timely fulfillment of each and every order. In return, our client is offering a salary of up to £30,000 P/A , depending on experience, plus 25 days holiday, free parking, staff events including a Christmas party, pension and progression opportunities. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 00 & Friday 08 30. Reporting to the Hiring Manager, your responsibilities will include: Review orders as they arrive to ensure understanding Raise any issues or concerns with management Process orders using the sage software and communicate urgent or specials to the warehouse team Ensure the warehouse team run the designated order detail report morning and afternoon Liaison with the accounts team to ensure all orders received have had the appropriate checks carried out to ensure invoicing can be carried out correctly and on time. Liaise with the operations team to ensure items not in stock are ordered from our sub suppliers The ideal candidate: Excellent communication skills Ideally experience with Sage Computer literate An excellent telephone manner A team work approach For more information on our Sales Administrator role, please contact Sean Badgery in the Attega Group offices today!
May 01, 2026
Full time
Supply Chain Coordinator Procurement and logistics team Salary: up to £30,000 P/A Chandlers Ford ( Moving to Nursling Spring 2026 ) Full Time Permanent Monday to Friday Do you have a high level of attention to detail? Do you have strong written communication skills? Attega Group is currently partnering exclusively with our client in recruiting a Supply Chain Coordinator to join the team. The main purpose of this role is to be responsible for the timely and accurate processing of all sales orders from receipt of order through to despatch, you will also be responsible for working with the sales team and the warehouse staff to ensure satisfactory and timely fulfillment of each and every order. In return, our client is offering a salary of up to £30,000 P/A , depending on experience, plus 25 days holiday, free parking, staff events including a Christmas party, pension and progression opportunities. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 00 & Friday 08 30. Reporting to the Hiring Manager, your responsibilities will include: Review orders as they arrive to ensure understanding Raise any issues or concerns with management Process orders using the sage software and communicate urgent or specials to the warehouse team Ensure the warehouse team run the designated order detail report morning and afternoon Liaison with the accounts team to ensure all orders received have had the appropriate checks carried out to ensure invoicing can be carried out correctly and on time. Liaise with the operations team to ensure items not in stock are ordered from our sub suppliers The ideal candidate: Excellent communication skills Ideally experience with Sage Computer literate An excellent telephone manner A team work approach For more information on our Sales Administrator role, please contact Sean Badgery in the Attega Group offices today!
Logistics Manager Exeter, Devon £210 - £250 per day 8am - 6pm Monday-Friday 24 Months Join a commercial construction project in Exeter Introduction Acorn by Synergie is recruiting for an experienced Logistics Manager for a large commercial project in Exeter. You will be tasked with managing aspects considering, welfare, traffic, waste and labouer along with plant coorindation. The role is withing a alrge established team with lots of support. Key Duties Manage Site Operations: Traffic, Waste, Welfare and Labour Management Supervise Workers: Direct site teams, set schedules, and monitor performance to maintain productivity and compliance with safety standards. Safety Compliance: Conduct regular site inspections, address potential hazards, and enforce health and safety protocols. Requirements Proven management experience within the construction industry. SMSTS, CSCS & First aid Reliable, consistent, and strong work ethic. What We Offer Competitive rate: £250 - 300 per day (CIS available) Working hours are Monday to Friday, 8am-6pm PPE and tools provided at site Possible long term work available for reliable individuals Interested? Apply now with your CV, or contact Harry at Acorn by Synergie Bristol for more information about this role in Exeter. Acorn by Synergie acts as an employment business for the supply of temporary workers.
May 01, 2026
Seasonal
Logistics Manager Exeter, Devon £210 - £250 per day 8am - 6pm Monday-Friday 24 Months Join a commercial construction project in Exeter Introduction Acorn by Synergie is recruiting for an experienced Logistics Manager for a large commercial project in Exeter. You will be tasked with managing aspects considering, welfare, traffic, waste and labouer along with plant coorindation. The role is withing a alrge established team with lots of support. Key Duties Manage Site Operations: Traffic, Waste, Welfare and Labour Management Supervise Workers: Direct site teams, set schedules, and monitor performance to maintain productivity and compliance with safety standards. Safety Compliance: Conduct regular site inspections, address potential hazards, and enforce health and safety protocols. Requirements Proven management experience within the construction industry. SMSTS, CSCS & First aid Reliable, consistent, and strong work ethic. What We Offer Competitive rate: £250 - 300 per day (CIS available) Working hours are Monday to Friday, 8am-6pm PPE and tools provided at site Possible long term work available for reliable individuals Interested? Apply now with your CV, or contact Harry at Acorn by Synergie Bristol for more information about this role in Exeter. Acorn by Synergie acts as an employment business for the supply of temporary workers.
Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about navigating complex international tax landscapes? Do you thrive on leading strategic tax planning and transfer pricing initiatives? Are you ready to make a real impact across multiple European markets? If so, this could be the perfect role for you click apply for full job details
May 01, 2026
Full time
Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about navigating complex international tax landscapes? Do you thrive on leading strategic tax planning and transfer pricing initiatives? Are you ready to make a real impact across multiple European markets? If so, this could be the perfect role for you click apply for full job details
William Jackson Food Group Limited
Nelson, Lancashire
Location: Nelson Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights) Job Vacancy - Outbound Manager (Nights) About the role As our Outbound Manager, you will take full ownership of the despatch loading function-ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service. What you will do: Partnering to ensure all picking deadlines and priority cut-off times are met. Manage all night loading operations, ensuring vehicles depart on schedule. Allocate labour and resources efficiently to minimise delays. Oversee accurate picking, staging, and loading in line with route plans and customer requirements. Analyse loading errors and drive continuous improvement (Lean, 5S etc.). Support operational excellence projects and best practice standards. Ensure load sheets, product labelling and route plans are accurate. Collaborate closely with Warehouse and Transport teams to resolve operational issues. Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times. Lead, coach and develop the loading team to achieve high performance. Deliver daily briefs and ensure clear two-way communication. What you will need: Experience in a warehouse, logistics, or distribution environment. Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable) Forklift or PPT licence (Desirable). Background in leading teams in a fast paced operational setting. Strong understanding of safe loading practices and warehouse processes. Excellent communication, organisational and problem solving skills. Competent using warehouse systems and Microsoft Office. Ability to work under pressure while maintaining high levels of accuracy and attention to detail. Let us tell you some more benefits you would receive: Fancy volunteering? We will give you one day off a year to take part in volunteering. Generous discounts on our products Cycle to Work Scheme that offers discounted bikes and cycling equipment. Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead! We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice. We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs About us Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre prepared veg and freshly made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We're proud to be part of the William Jackson Food Group, a dedicated family owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long standing business are rooted in our culture here at Wellocks.
May 01, 2026
Full time
Location: Nelson Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights) Job Vacancy - Outbound Manager (Nights) About the role As our Outbound Manager, you will take full ownership of the despatch loading function-ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service. What you will do: Partnering to ensure all picking deadlines and priority cut-off times are met. Manage all night loading operations, ensuring vehicles depart on schedule. Allocate labour and resources efficiently to minimise delays. Oversee accurate picking, staging, and loading in line with route plans and customer requirements. Analyse loading errors and drive continuous improvement (Lean, 5S etc.). Support operational excellence projects and best practice standards. Ensure load sheets, product labelling and route plans are accurate. Collaborate closely with Warehouse and Transport teams to resolve operational issues. Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times. Lead, coach and develop the loading team to achieve high performance. Deliver daily briefs and ensure clear two-way communication. What you will need: Experience in a warehouse, logistics, or distribution environment. Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable) Forklift or PPT licence (Desirable). Background in leading teams in a fast paced operational setting. Strong understanding of safe loading practices and warehouse processes. Excellent communication, organisational and problem solving skills. Competent using warehouse systems and Microsoft Office. Ability to work under pressure while maintaining high levels of accuracy and attention to detail. Let us tell you some more benefits you would receive: Fancy volunteering? We will give you one day off a year to take part in volunteering. Generous discounts on our products Cycle to Work Scheme that offers discounted bikes and cycling equipment. Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead! We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice. We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs About us Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre prepared veg and freshly made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We're proud to be part of the William Jackson Food Group, a dedicated family owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long standing business are rooted in our culture here at Wellocks.
Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reporting About You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levels What You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
May 01, 2026
Contractor
Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reporting About You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levels What You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
VANRATH are assisting with the recruitment of a Operations Manager for a major company that specialises in Distribution. This company has a fantastic reputation. This is a Full-time position. Permanent position - Position of work is Derry/Londonderry (BT47). Salary Negotiable + Fantastic Benefits package + Company Vehicle Responsibilities We are seeking an Operations Manager to lead our logistics team, reporting to the Operations Director and Directors. You will be responsible for transport operations, including driver management, logistics coordination, and ensuring compliance with legal and health & safety standards. The role requires strong problem-solving skills to manage operational issues efficiently while delivering a cost-effective, customer-focused service. Key Responsibilities Oversee daily transport operations, including scheduling and driver supervision Ensure timely, efficient delivery of all operational activities Coordinate workflows across teams to meet deadlines and budgets Maintain and improve operational processes Resolve operational issues (e.g. complaints, incidents, performance) Maintain accurate records and documentation Manage rotas, holidays, compliance, tachographs, and vehicle standards Support development of company policies and procedures Monitor and manage stock levels Skills & Experience Experience in scheduling and multi-site coordination Strong organisational, communication, and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently under pressure Criteria Management experience (ideally in the transport sector) Desirable HGV, ADR, or transport qualifications Category C+E licence Good geographic knowledge of Northern Ireland and planning systems For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
May 01, 2026
Full time
VANRATH are assisting with the recruitment of a Operations Manager for a major company that specialises in Distribution. This company has a fantastic reputation. This is a Full-time position. Permanent position - Position of work is Derry/Londonderry (BT47). Salary Negotiable + Fantastic Benefits package + Company Vehicle Responsibilities We are seeking an Operations Manager to lead our logistics team, reporting to the Operations Director and Directors. You will be responsible for transport operations, including driver management, logistics coordination, and ensuring compliance with legal and health & safety standards. The role requires strong problem-solving skills to manage operational issues efficiently while delivering a cost-effective, customer-focused service. Key Responsibilities Oversee daily transport operations, including scheduling and driver supervision Ensure timely, efficient delivery of all operational activities Coordinate workflows across teams to meet deadlines and budgets Maintain and improve operational processes Resolve operational issues (e.g. complaints, incidents, performance) Maintain accurate records and documentation Manage rotas, holidays, compliance, tachographs, and vehicle standards Support development of company policies and procedures Monitor and manage stock levels Skills & Experience Experience in scheduling and multi-site coordination Strong organisational, communication, and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently under pressure Criteria Management experience (ideally in the transport sector) Desirable HGV, ADR, or transport qualifications Category C+E licence Good geographic knowledge of Northern Ireland and planning systems For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Events Installation Leadership. Full UK driving licence required - comfortable driving large vans and occasionally trucks to site installations. This is a hands-on, high-responsibility Head Rigger & Warehouse Manager role at the heart of a busy events operation. It's a split position, part on-site crew leadership , part warehouse management with the balance shifting through the year. Peak season (May-September) means more time on installs. Quieter months focus on keeping the warehouse running smoothly and ready for the next run of events. In busier months there will be the need for early starts or occasional weekend work, but time off in lieu will be given. The role: On site - Head Rigger/Installation Manager You'll be the senior person on site, responsible for making sure installs are delivered safely, on time, and to a high standard. You'll be: Leading the crew and setting the tone on site Running toolbox talks and ensuring safe working practices Making sure installs are executed cleanly, accurately, and to spec Keeping jobs on schedule and managing the pace of the day Acting as the main point of contact for clients on site Troubleshooting issues as they arise - from access challenges to missing kit Managing and motivating a mix of freelance crew Ensuring sites are left clean, tidy, and client-ready In the warehouse - Warehouse Manager When you're not on site, you'll take ownership of the warehouse and everything that keeps jobs running behind the scenes. You'll be: Managing stock - checking, testing, maintaining and tracking equipment Preparing kit for upcoming jobs, ensuring everything is ready and in the right place Carrying out repairs and maintenance on equipment Overseeing safety and compliance (including testing and checks) Keeping vehicles roadworthy and organised Supporting logistics, loading, and deliveries Maintaining a clean, organised and efficient workspace Overseeing warehouse assistants and crew when needed The leadership side This isn't just a technical Head Rigger & Warehouse Manager role - it's about presence and leadership. You'll need to: Lead confidently and fairly, without ego Hold people to high standards while keeping the team onside Make decisions independently on site Work with experienced freelancers and earn their respect Communicate clearly and flag issues early What we're looking for Essentials: Strong experience in rigging, installation, or a similar field (events, AV, lighting, marquees, theatre) Proven experience leading teams on site Solid understanding of health & safety and working at height Previous experience of working in a warehouse environment Reliable, committed and flexible (including weekends and early starts in peak season) Full UK driving licence and confidence driving vans Comfortable taking ownership and being accountable Nice to have: Experience in decorative or event installations Warehouse or stock management experience Electrical knowledge or qualifications Experience working with high-end clients IPAF, PASMA or similar certifications This is not a corporate setting. The team is made up largely of experienced freelancers from the events world, people who are skilled, independent and used to getting stuck in. The work is physical, creative and collaborative, with a strong sense of pride in what gets delivered. Based on site - Somerset (no remote working)
May 01, 2026
Full time
Events Installation Leadership. Full UK driving licence required - comfortable driving large vans and occasionally trucks to site installations. This is a hands-on, high-responsibility Head Rigger & Warehouse Manager role at the heart of a busy events operation. It's a split position, part on-site crew leadership , part warehouse management with the balance shifting through the year. Peak season (May-September) means more time on installs. Quieter months focus on keeping the warehouse running smoothly and ready for the next run of events. In busier months there will be the need for early starts or occasional weekend work, but time off in lieu will be given. The role: On site - Head Rigger/Installation Manager You'll be the senior person on site, responsible for making sure installs are delivered safely, on time, and to a high standard. You'll be: Leading the crew and setting the tone on site Running toolbox talks and ensuring safe working practices Making sure installs are executed cleanly, accurately, and to spec Keeping jobs on schedule and managing the pace of the day Acting as the main point of contact for clients on site Troubleshooting issues as they arise - from access challenges to missing kit Managing and motivating a mix of freelance crew Ensuring sites are left clean, tidy, and client-ready In the warehouse - Warehouse Manager When you're not on site, you'll take ownership of the warehouse and everything that keeps jobs running behind the scenes. You'll be: Managing stock - checking, testing, maintaining and tracking equipment Preparing kit for upcoming jobs, ensuring everything is ready and in the right place Carrying out repairs and maintenance on equipment Overseeing safety and compliance (including testing and checks) Keeping vehicles roadworthy and organised Supporting logistics, loading, and deliveries Maintaining a clean, organised and efficient workspace Overseeing warehouse assistants and crew when needed The leadership side This isn't just a technical Head Rigger & Warehouse Manager role - it's about presence and leadership. You'll need to: Lead confidently and fairly, without ego Hold people to high standards while keeping the team onside Make decisions independently on site Work with experienced freelancers and earn their respect Communicate clearly and flag issues early What we're looking for Essentials: Strong experience in rigging, installation, or a similar field (events, AV, lighting, marquees, theatre) Proven experience leading teams on site Solid understanding of health & safety and working at height Previous experience of working in a warehouse environment Reliable, committed and flexible (including weekends and early starts in peak season) Full UK driving licence and confidence driving vans Comfortable taking ownership and being accountable Nice to have: Experience in decorative or event installations Warehouse or stock management experience Electrical knowledge or qualifications Experience working with high-end clients IPAF, PASMA or similar certifications This is not a corporate setting. The team is made up largely of experienced freelancers from the events world, people who are skilled, independent and used to getting stuck in. The work is physical, creative and collaborative, with a strong sense of pride in what gets delivered. Based on site - Somerset (no remote working)
King & Moffatt Building Services
City, Wolverhampton
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
May 01, 2026
Full time
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
Position: Road Freight Export Manager Location: Dartford area Salary: £45,000 - £50,000 (DOE) Our client, a well-established freight forwarding and logistics provider, is seeking an experienced Road Freight Export Manager to lead our road freight export operations click apply for full job details
May 01, 2026
Full time
Position: Road Freight Export Manager Location: Dartford area Salary: £45,000 - £50,000 (DOE) Our client, a well-established freight forwarding and logistics provider, is seeking an experienced Road Freight Export Manager to lead our road freight export operations click apply for full job details
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
May 01, 2026
Full time
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
