Reporting to the Operations Manager, the Field Engineering Coordinator will be responsible for a variety of tasks to support our direct labour workforce made up of Customer Installation, Fibre Fix and Specialist Fibre Network Build Engineers. Key Accountability & Responsibilities Will take receipt of daily install Work orders assigned to the direct labour team / weekly work packages/ schedules and produce job packs for the Field Engineering teams Handle and resolve any day to day enquiries from the field team engineers and other internal departments Assist the Operations Manager with any external contractor issues and act as cover for the Operations Manager when required Assist in the production of reports as required by management and the wider function Working with internal and external stakeholders to ensure delivery on time, safely and compliantly Job Allocation of repair tasks Support theTraffic management coordination for in-house and external suppliers Purchase order, supplier quotation request and invoicing support Responsible for, but not limited to, keeping customers informed on their Gigaclear Installation. Responsible for managing the Installation and pre-check bookings on scheduling systems. Responsible for scheduling and progression of customer installations, ensuring that installation appointments are booked/actioned/remedied within service level agreement. Respond to incoming and outgoing calls/emails in the appropriate manner actioning them as required. Ensuring a comprehensive and reliable service is provided within agreed SLA. Reviewing and analysing the issues raised, establishing the likely root cause and responding and addressing issues within agreed service levels. Knowledge & Skills This would suit someone who is looking for a role in a growing business, working in a busy environment, where multi-tasking comes second nature and attention to detail is paramount. The right candidate must be highly organised with the ability to prioritise workload and should also be able to liaise and deal with people at all levels, both internally and externally. You will also be PC literate with good excel skills being essential. Previous experience in an administrative, coordinator type role in a fast-paced working environment Comfortable working to and meeting deadlines Critical thinking and problem solving, ability to use initiative Knowledge of Civils, Fibre and installations in a FTTP network desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
May 01, 2026
Full time
Reporting to the Operations Manager, the Field Engineering Coordinator will be responsible for a variety of tasks to support our direct labour workforce made up of Customer Installation, Fibre Fix and Specialist Fibre Network Build Engineers. Key Accountability & Responsibilities Will take receipt of daily install Work orders assigned to the direct labour team / weekly work packages/ schedules and produce job packs for the Field Engineering teams Handle and resolve any day to day enquiries from the field team engineers and other internal departments Assist the Operations Manager with any external contractor issues and act as cover for the Operations Manager when required Assist in the production of reports as required by management and the wider function Working with internal and external stakeholders to ensure delivery on time, safely and compliantly Job Allocation of repair tasks Support theTraffic management coordination for in-house and external suppliers Purchase order, supplier quotation request and invoicing support Responsible for, but not limited to, keeping customers informed on their Gigaclear Installation. Responsible for managing the Installation and pre-check bookings on scheduling systems. Responsible for scheduling and progression of customer installations, ensuring that installation appointments are booked/actioned/remedied within service level agreement. Respond to incoming and outgoing calls/emails in the appropriate manner actioning them as required. Ensuring a comprehensive and reliable service is provided within agreed SLA. Reviewing and analysing the issues raised, establishing the likely root cause and responding and addressing issues within agreed service levels. Knowledge & Skills This would suit someone who is looking for a role in a growing business, working in a busy environment, where multi-tasking comes second nature and attention to detail is paramount. The right candidate must be highly organised with the ability to prioritise workload and should also be able to liaise and deal with people at all levels, both internally and externally. You will also be PC literate with good excel skills being essential. Previous experience in an administrative, coordinator type role in a fast-paced working environment Comfortable working to and meeting deadlines Critical thinking and problem solving, ability to use initiative Knowledge of Civils, Fibre and installations in a FTTP network desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Safer Hand Solutions
Stoke-on-trent, Staffordshire
Sales Coordinator - Office Administrator (Graduate / Entry-Level Considered) I am working with a global, well-established and family-run business within the automotive industry - specialising in commercial vehicle supply, export, and freight forwarding. With over 30 years of consistent growth and a strong reputation for quality and customer service, this is a fantastic opportunity for someone at the beginning of their career to join a business that truly invests in training, development, and long-term progression. Due to continued expansion, they are now looking to welcome a new Sales Coordinator / Office Administrator to support their busy and fast-paced sales and operations team. This role would suit a recent graduate or someone with some office, customer service, or administrative experience who is looking to build a long-term career in a commercial, international business environment. £28,000 - £30,000 DOE Monday to Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote) Role As a Sales Coordinator / Office Administration Operative, you will join a friendly and supportive team and become a key point of contact for customers across the UK and internationally. You will gain exposure to sales administration, exports, logistics, and general office operations, making this an excellent all-round entry into a commercial business environment. Full training will be provided, so this is a great opportunity for someone looking to learn and develop within a structured and supportive setting. Typical duties will include: Communicating with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed) Responding to customer enquiries in a professional and timely manner Sales order processing, preparing quotations, and supporting with sales enquiries (no hard sales or targets) Uploading and advertising vehicle stock online, including photos and descriptions Supporting account management and building positive customer relationships Assisting with administration, including preparing documentation Data entry and maintaining accurate internal records Managing vehicle key tracking system (signing keys in and out) General office administration including scanning, filing, emails, and record keeping Supporting with Excel reporting and administrative projects Working closely with the wider team and assisting with ad-hoc tasks Maintaining accurate customer records in line with GDPR requirements Assisting with vehicle handovers and sales completion Requirements This role is open to graduates or entry-level candidates who are keen to build a career in administration, sales support, logistics, or international trade. Full training will be provided, but the successful candidate will ideally demonstrate: A willingness to learn and develop new skills Strong IT skills (Microsoft Office, particularly Excel) Good written communication skills and attention to detail A proactive and organised approach to work Confidence speaking with customers and building relationships Ability to multitask in a busy environment Good numerical ability (useful for quotations and invoices) A positive, team-focused attitude Previous experience in customer service, office work or administration would be beneficial but is not essential. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas shutdown period Full training and development provided Clear progression opportunities within the business Performance-based pay reviews Friendly, relaxed, and supportive working culture Approachable management team This is a fantastic opportunity for someone looking to start their career in a growing international business where they can learn, develop, and progress long-term. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
May 01, 2026
Full time
Sales Coordinator - Office Administrator (Graduate / Entry-Level Considered) I am working with a global, well-established and family-run business within the automotive industry - specialising in commercial vehicle supply, export, and freight forwarding. With over 30 years of consistent growth and a strong reputation for quality and customer service, this is a fantastic opportunity for someone at the beginning of their career to join a business that truly invests in training, development, and long-term progression. Due to continued expansion, they are now looking to welcome a new Sales Coordinator / Office Administrator to support their busy and fast-paced sales and operations team. This role would suit a recent graduate or someone with some office, customer service, or administrative experience who is looking to build a long-term career in a commercial, international business environment. £28,000 - £30,000 DOE Monday to Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote) Role As a Sales Coordinator / Office Administration Operative, you will join a friendly and supportive team and become a key point of contact for customers across the UK and internationally. You will gain exposure to sales administration, exports, logistics, and general office operations, making this an excellent all-round entry into a commercial business environment. Full training will be provided, so this is a great opportunity for someone looking to learn and develop within a structured and supportive setting. Typical duties will include: Communicating with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed) Responding to customer enquiries in a professional and timely manner Sales order processing, preparing quotations, and supporting with sales enquiries (no hard sales or targets) Uploading and advertising vehicle stock online, including photos and descriptions Supporting account management and building positive customer relationships Assisting with administration, including preparing documentation Data entry and maintaining accurate internal records Managing vehicle key tracking system (signing keys in and out) General office administration including scanning, filing, emails, and record keeping Supporting with Excel reporting and administrative projects Working closely with the wider team and assisting with ad-hoc tasks Maintaining accurate customer records in line with GDPR requirements Assisting with vehicle handovers and sales completion Requirements This role is open to graduates or entry-level candidates who are keen to build a career in administration, sales support, logistics, or international trade. Full training will be provided, but the successful candidate will ideally demonstrate: A willingness to learn and develop new skills Strong IT skills (Microsoft Office, particularly Excel) Good written communication skills and attention to detail A proactive and organised approach to work Confidence speaking with customers and building relationships Ability to multitask in a busy environment Good numerical ability (useful for quotations and invoices) A positive, team-focused attitude Previous experience in customer service, office work or administration would be beneficial but is not essential. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas shutdown period Full training and development provided Clear progression opportunities within the business Performance-based pay reviews Friendly, relaxed, and supportive working culture Approachable management team This is a fantastic opportunity for someone looking to start their career in a growing international business where they can learn, develop, and progress long-term. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
May 01, 2026
Full time
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Apr 30, 2026
Full time
Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Inbound Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced customer service professional with a background in inbound support, coordination, or administration? Looking to take the next step in your career in Cardiff? We are working with a well established and expanding organisation that delivers products and tailored solutions to major global retail brands. As part of their ongoing growth, they are seeking a proactive and detail-focused Inbound Customer Service Coordinator to strengthen their customer service team. This role offers a great opportunity to join a dynamic, fast moving business where customer experience and operational efficiency are key priorities. Key Responsibilities Handle inbound customer enquiries across phone, email, and live chat channels Deliver prompt, professional support, ensuring customer issues are resolved effectively Oversee order processing activities, including tracking and delivery coordination Work closely with internal departments such as sales, logistics, and operations to ensure smooth service delivery Maintain and update accurate customer data within CRM and internal systems Contribute to a high standard of customer satisfaction and overall service excellence The Person Previous experience in a customer service, inbound support, or administrative role Strong interpersonal and communication skills, both written and verbal Confident managing customer enquiries, orders, or account-related queries Well-organised with the ability to prioritise tasks and manage multiple responsibilities Comfortable using Microsoft Office applications and CRM platforms A proactive mindset with strong attention to detail In return Opportunity to join a growing business with genuine progression prospects Supportive, team oriented working environment
Apr 30, 2026
Full time
Inbound Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced customer service professional with a background in inbound support, coordination, or administration? Looking to take the next step in your career in Cardiff? We are working with a well established and expanding organisation that delivers products and tailored solutions to major global retail brands. As part of their ongoing growth, they are seeking a proactive and detail-focused Inbound Customer Service Coordinator to strengthen their customer service team. This role offers a great opportunity to join a dynamic, fast moving business where customer experience and operational efficiency are key priorities. Key Responsibilities Handle inbound customer enquiries across phone, email, and live chat channels Deliver prompt, professional support, ensuring customer issues are resolved effectively Oversee order processing activities, including tracking and delivery coordination Work closely with internal departments such as sales, logistics, and operations to ensure smooth service delivery Maintain and update accurate customer data within CRM and internal systems Contribute to a high standard of customer satisfaction and overall service excellence The Person Previous experience in a customer service, inbound support, or administrative role Strong interpersonal and communication skills, both written and verbal Confident managing customer enquiries, orders, or account-related queries Well-organised with the ability to prioritise tasks and manage multiple responsibilities Comfortable using Microsoft Office applications and CRM platforms A proactive mindset with strong attention to detail In return Opportunity to join a growing business with genuine progression prospects Supportive, team oriented working environment
Service Coordinator Monday to Thursday 1pm finish on Fridays Location: Whetstone Basic Salary: £28,000.00 to £30,000.00 Per Annum Benefits: 28 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, lengthy career prospects. Fantastic team and culture Our client is a highly reputable company established for well over 40 years with a huge presence across the UK. They have gone from strength to strength and experiencing organic growth. Due to huge growth, they are now seeking an enthusiastic and initiative-taking Service Coordinator on a Full Time Permanent basis and contribute a busy fast paced working environment as a Service Coordinator . Service Coordinator role: Work on various tasks and duties as a Service Coordinator Process sales quotations and follow through by providing a world class customer service. Nurturing and maintaining relationships with smaller customer accounts as a Service Coordinator Process proformas and daily invoicing ensuring high attention to detail. Prioritising workload and multitasking to ensure effective time management as a Service Coordinator Act a great team contributor with a hands-on approach and willingness to assist colleagues within the Sales Support team as a Service Coordinator Stay connected with customers on a regular basis regarding order updates / status. General administrative support, including filing. Provide a great professional customer service to internal and external stakeholders as a Service Coordinator Service Coordinator requirements: Previous Sales Administration or Customer Service Administration experience is ESSENTIAL for the role. Ability to deal with high volume and busy workload within a ffast-pacedenvironment as a Service Coordinator Have a flexible approach with willingness to be involved with various Administration duties when necessary. Fantastic communication skills with an elevated level of confidence Exceptional diligence and with time management and ability to priorities as a Sales Administrator This is a fantastic opportunity for a Service Coordinator to join a well-established company on a Full Time Permanent basis. INDLEI
Apr 30, 2026
Full time
Service Coordinator Monday to Thursday 1pm finish on Fridays Location: Whetstone Basic Salary: £28,000.00 to £30,000.00 Per Annum Benefits: 28 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, lengthy career prospects. Fantastic team and culture Our client is a highly reputable company established for well over 40 years with a huge presence across the UK. They have gone from strength to strength and experiencing organic growth. Due to huge growth, they are now seeking an enthusiastic and initiative-taking Service Coordinator on a Full Time Permanent basis and contribute a busy fast paced working environment as a Service Coordinator . Service Coordinator role: Work on various tasks and duties as a Service Coordinator Process sales quotations and follow through by providing a world class customer service. Nurturing and maintaining relationships with smaller customer accounts as a Service Coordinator Process proformas and daily invoicing ensuring high attention to detail. Prioritising workload and multitasking to ensure effective time management as a Service Coordinator Act a great team contributor with a hands-on approach and willingness to assist colleagues within the Sales Support team as a Service Coordinator Stay connected with customers on a regular basis regarding order updates / status. General administrative support, including filing. Provide a great professional customer service to internal and external stakeholders as a Service Coordinator Service Coordinator requirements: Previous Sales Administration or Customer Service Administration experience is ESSENTIAL for the role. Ability to deal with high volume and busy workload within a ffast-pacedenvironment as a Service Coordinator Have a flexible approach with willingness to be involved with various Administration duties when necessary. Fantastic communication skills with an elevated level of confidence Exceptional diligence and with time management and ability to priorities as a Sales Administrator This is a fantastic opportunity for a Service Coordinator to join a well-established company on a Full Time Permanent basis. INDLEI
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Apr 30, 2026
Full time
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Our client has a permanent, full-time opportunity for a Customer Service Coordinator to join their team. You will interact directly with customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain the company s reputation for high-quality service. The hours of work are 8.30am to 4.45pm, Monday to Thursday and 8.30am to 3.30pm Friday. Duties and Responsibilities: To be responsible for dealing with customer enquiries from start to completion including price & delivery, invoice queries, order progress and amendments To be conversant with the company ERP system and processes To support the customer in the event of returning goods and the credit management of the returns in line with the company guide lines in a timely & professional manner To foster and maintain relationships with key customers to improve our retention rate and support growth To visit customers as required to build relationships and understanding of their business needs To take ownership of customer queries, liaise with other departments to fully resolve to the customer s satisfaction To liaise with external sales engineers regarding customer requirements and offer administration support to help obtain sales growth To make recommendations to enhance efficiency and performance within the department through your Manager To have a clear understanding and manage Distribution Point of Sales monthly data To support in the accounts receivable process and follow the invoices in dispute procedure when required and chase outstanding debt Make product suggestions to meet the customer s specific needs with support of technical s advice To be multi skilled and able to cover all areas of the role of inside sales department To participate in ongoing training to enhance your skills within the role and future developments To attend meetings as required in person and Teams Manage blanket agreements/Contracts to fulfill stock availability and consumption. Manage and take accountability of specific customer accounts as required. Maintain customer portals as agreed by management. Prepare department reports as required. Skills and Experience: Previous experience in a similar role A passion to deliver exceptional service to customers Adaptable, high-energy levels and desire to help others Good analytic and problem-solving skills Able to work and learn quickly in a fast-paced and dynamic environment Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Apr 30, 2026
Full time
Our client has a permanent, full-time opportunity for a Customer Service Coordinator to join their team. You will interact directly with customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain the company s reputation for high-quality service. The hours of work are 8.30am to 4.45pm, Monday to Thursday and 8.30am to 3.30pm Friday. Duties and Responsibilities: To be responsible for dealing with customer enquiries from start to completion including price & delivery, invoice queries, order progress and amendments To be conversant with the company ERP system and processes To support the customer in the event of returning goods and the credit management of the returns in line with the company guide lines in a timely & professional manner To foster and maintain relationships with key customers to improve our retention rate and support growth To visit customers as required to build relationships and understanding of their business needs To take ownership of customer queries, liaise with other departments to fully resolve to the customer s satisfaction To liaise with external sales engineers regarding customer requirements and offer administration support to help obtain sales growth To make recommendations to enhance efficiency and performance within the department through your Manager To have a clear understanding and manage Distribution Point of Sales monthly data To support in the accounts receivable process and follow the invoices in dispute procedure when required and chase outstanding debt Make product suggestions to meet the customer s specific needs with support of technical s advice To be multi skilled and able to cover all areas of the role of inside sales department To participate in ongoing training to enhance your skills within the role and future developments To attend meetings as required in person and Teams Manage blanket agreements/Contracts to fulfill stock availability and consumption. Manage and take accountability of specific customer accounts as required. Maintain customer portals as agreed by management. Prepare department reports as required. Skills and Experience: Previous experience in a similar role A passion to deliver exceptional service to customers Adaptable, high-energy levels and desire to help others Good analytic and problem-solving skills Able to work and learn quickly in a fast-paced and dynamic environment Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Department: Health and Social Care (Qualified and Non-Qualifie) Operation: Sanctuary Care Closing Date: Salary: £13.85 per hour Requisition: 228132 Iffley Residential and Nursing Home , Oxford £13.85 per hour 16 hours per week Your role Plan and deliver engaging activities that support residents' physical, mental and social wellbeing Get to know residents as individuals and involve them in activities they enjoy Work closely with colleagues to create a positive, inclusive and fun atmosphere Encourage participation from residents, families and the wider community Bring new ideas and creativity to activities that enrich daily life A caring, enthusiastic and kind approach with a genuine interest in older people Strong teamwork skills and a willingness to support colleagues Good communication skills and a flexible approach to your work Energy, creativity and confidence to engage others A commitment to treating everyone with dignity and respect Your rewards CQC/CI inspection bonus Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Anenhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment Nursing Home, Inspector, Healthcare, Quality
Apr 30, 2026
Full time
Department: Health and Social Care (Qualified and Non-Qualifie) Operation: Sanctuary Care Closing Date: Salary: £13.85 per hour Requisition: 228132 Iffley Residential and Nursing Home , Oxford £13.85 per hour 16 hours per week Your role Plan and deliver engaging activities that support residents' physical, mental and social wellbeing Get to know residents as individuals and involve them in activities they enjoy Work closely with colleagues to create a positive, inclusive and fun atmosphere Encourage participation from residents, families and the wider community Bring new ideas and creativity to activities that enrich daily life A caring, enthusiastic and kind approach with a genuine interest in older people Strong teamwork skills and a willingness to support colleagues Good communication skills and a flexible approach to your work Energy, creativity and confidence to engage others A commitment to treating everyone with dignity and respect Your rewards CQC/CI inspection bonus Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Anenhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment Nursing Home, Inspector, Healthcare, Quality
We are currently looking for a full-time Customer Service Coordinator to join the team within our East Sussex Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. The Role Assist and manage incoming calls, answering any queries in a timely and professional manner Coordinating orders to be delivered, installed and collected by our Driver Technicians Order analysis by checking and identifying any errors made on online orders Invoicing and entering of orders via the online system General administration that supports daily activities and duties What are we looking for Strong experience in a similar busy and fast paced office environment Relevant telephone based customer service experience Good attention to detail and accuracy Previous administration and diary management experience Professional and confident manner on the telephone and through email Competent IT skills with Microsoft Office programmes and ability to learn new systems What can we offer you Monday to Friday 08.00 - 17.00, plus 1 in 5 weekends 33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff) Company Pension Scheme Life Assurance A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application. Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way. Care and respect for our colleagues and service users Accountable and proud Ready to learn and grow Enhance our service users' lives Socially responsible, ethical and transparent This role is working in a regulated activity and may be subject to a DBS disclosure. 40 hours per week Monday-Friday with Weekend Rota Millbrook Healthcare Group Nutsey Lane Southampton SO40 3XJ
Apr 30, 2026
Full time
We are currently looking for a full-time Customer Service Coordinator to join the team within our East Sussex Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. The Role Assist and manage incoming calls, answering any queries in a timely and professional manner Coordinating orders to be delivered, installed and collected by our Driver Technicians Order analysis by checking and identifying any errors made on online orders Invoicing and entering of orders via the online system General administration that supports daily activities and duties What are we looking for Strong experience in a similar busy and fast paced office environment Relevant telephone based customer service experience Good attention to detail and accuracy Previous administration and diary management experience Professional and confident manner on the telephone and through email Competent IT skills with Microsoft Office programmes and ability to learn new systems What can we offer you Monday to Friday 08.00 - 17.00, plus 1 in 5 weekends 33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff) Company Pension Scheme Life Assurance A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application. Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way. Care and respect for our colleagues and service users Accountable and proud Ready to learn and grow Enhance our service users' lives Socially responsible, ethical and transparent This role is working in a regulated activity and may be subject to a DBS disclosure. 40 hours per week Monday-Friday with Weekend Rota Millbrook Healthcare Group Nutsey Lane Southampton SO40 3XJ
ECHO Personnel is recruiting a Customer Sales Support Coordinator for one of our clients based in Corby. Our client is a fast-growing company operating in the garment decoration and print manufacturing sector, producing high-quality ready-to-press designs used by clothing brands and print shops across the EMEA region. This is a fantastic entry-level opportunity into a commercial career, offering progression into account management and sales development. You'll start by providing excellent customer service and gradually build responsibility in supporting key accounts, sales activity, and CRM management as you grow within the business. THIS IS A PERMANENT ROLE ! Key Responsibilities: Customer Service (Core of the Role) Be the first point of contact for customer enquiries, orders, and complaints via email and phone Manage the general inbox, ensuring all queries and orders are handled promptly and accurately Liaise with production and logistics teams to provide customers with accurate order updates Resolve customer issues efficiently and professionally, escalating when necessary Key Account Support Support the Sales Director and senior team in managing a portfolio of key customer accounts Build understanding of customer history, preferences, and ordering patterns Assist with sample requests, follow-ups, and coordination of meetings Develop strong day-to-day relationships with key client contacts Sales Development (Progression Element) Maintain accurate records in HubSpot CRM, updating all customer interactions Flag re-engagement opportunities and potential churn risks to the Sales Director Support follow-up on quotations, samples, and inbound sales enquiries Progress into first-contact outreach to pre-qualified prospects as experience grows Reporting & Administration Assist with basic sales reporting and pipeline tracking Ensure CRM data is accurate, up to date, and consistently maintained Support general administrative tasks linked to sales and customer accounts Requirements: Excellent communication skills - professional, clear, and confident via email and phone Strong organisational skills with excellent attention to detail Positive, proactive attitude with a willingness to learn and develop commercially Comfortable working with systems and data (CRM training provided) Able to manage priorities and work independently as well as part of a team Desirable: Previous customer service or administrative experience in a B2B environment Exposure to CRM systems or sales support roles Interest in manufacturing, print, or garment decoration industries Full driving licence preferred What This Role Could Become: This is a structured progression role. As you develop your understanding of customers, systems, and commercial processes, there is a clear pathway into a Sales Development Coordinator position, with increased responsibility for accounts, pipeline activity, and direct sales engagement. Hours: 37.5 hours per week Monday to Friday Standard office-based role in Corby Pay Rate: From £28k to £35k per year If you are interested, please apply by submitting your CV.
Apr 30, 2026
Full time
ECHO Personnel is recruiting a Customer Sales Support Coordinator for one of our clients based in Corby. Our client is a fast-growing company operating in the garment decoration and print manufacturing sector, producing high-quality ready-to-press designs used by clothing brands and print shops across the EMEA region. This is a fantastic entry-level opportunity into a commercial career, offering progression into account management and sales development. You'll start by providing excellent customer service and gradually build responsibility in supporting key accounts, sales activity, and CRM management as you grow within the business. THIS IS A PERMANENT ROLE ! Key Responsibilities: Customer Service (Core of the Role) Be the first point of contact for customer enquiries, orders, and complaints via email and phone Manage the general inbox, ensuring all queries and orders are handled promptly and accurately Liaise with production and logistics teams to provide customers with accurate order updates Resolve customer issues efficiently and professionally, escalating when necessary Key Account Support Support the Sales Director and senior team in managing a portfolio of key customer accounts Build understanding of customer history, preferences, and ordering patterns Assist with sample requests, follow-ups, and coordination of meetings Develop strong day-to-day relationships with key client contacts Sales Development (Progression Element) Maintain accurate records in HubSpot CRM, updating all customer interactions Flag re-engagement opportunities and potential churn risks to the Sales Director Support follow-up on quotations, samples, and inbound sales enquiries Progress into first-contact outreach to pre-qualified prospects as experience grows Reporting & Administration Assist with basic sales reporting and pipeline tracking Ensure CRM data is accurate, up to date, and consistently maintained Support general administrative tasks linked to sales and customer accounts Requirements: Excellent communication skills - professional, clear, and confident via email and phone Strong organisational skills with excellent attention to detail Positive, proactive attitude with a willingness to learn and develop commercially Comfortable working with systems and data (CRM training provided) Able to manage priorities and work independently as well as part of a team Desirable: Previous customer service or administrative experience in a B2B environment Exposure to CRM systems or sales support roles Interest in manufacturing, print, or garment decoration industries Full driving licence preferred What This Role Could Become: This is a structured progression role. As you develop your understanding of customers, systems, and commercial processes, there is a clear pathway into a Sales Development Coordinator position, with increased responsibility for accounts, pipeline activity, and direct sales engagement. Hours: 37.5 hours per week Monday to Friday Standard office-based role in Corby Pay Rate: From £28k to £35k per year If you are interested, please apply by submitting your CV.
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. VolkerStevin are recruiting for a Customer Experience Coordinator for our projects in the Salford and Davyhulme areas as part of our projects on the AMP8 framework. As part of the customer experience team, you will be responsible for the delivery of communications and engagement in a public setting. Working closely with colleagues, you will support with all aspects of the scheme, engaging with key communities and stakeholders, and dealing with events. Lead public meetings and in dealing with challenging situations as they arise. This includes to support proactive communications work that influences policies, plans and decisions of key local stakeholders. Additional support to the project team and work closely with internal teams to maintain and deliver a communication strategy, as well as supporting our partners both internally and externally. Key Accountabilities: Attend pre-start, project update meetings, business collaboration meetings providing input and support Establish through the client who are our key customers and stakeholders Contribute to the development and manage detailed communications plan; customer literature, on site set up, media Ensure site is set up in accordance with branding guidelines; improve perception of VolkerStevin/Client through on-site customer communications and branding Ongoing proactive customer communication; face to face, letter, postal surveys, media Conduct regular during construction feedback to identify and resolve current concerns/perception and drive future improvements Resolve & manage all unwanted contacts/complaints in a professional manner and to agreed SLA's Celebrate Success - share good news stories within VolkerStevin and the Client Establish and develop effective stakeholder relationships both internally and externally Ensure the Project Team register with Considerate Constructor and coordinate evidence for audits. About you Clear communication skills: able to produce high quality plain English letters, and engagement materials; be able to listen and negotiate; and show judgement and tact when dealing with challenging situations. Proven successes by building and coordinating relationships with internal and external customers and partners. Plan and execute successful events and manage our website Excellent organisational and time management skills Able to work effectively independently and as part of a team A positive, proactive, and hard-working attitude If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 30, 2026
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. VolkerStevin are recruiting for a Customer Experience Coordinator for our projects in the Salford and Davyhulme areas as part of our projects on the AMP8 framework. As part of the customer experience team, you will be responsible for the delivery of communications and engagement in a public setting. Working closely with colleagues, you will support with all aspects of the scheme, engaging with key communities and stakeholders, and dealing with events. Lead public meetings and in dealing with challenging situations as they arise. This includes to support proactive communications work that influences policies, plans and decisions of key local stakeholders. Additional support to the project team and work closely with internal teams to maintain and deliver a communication strategy, as well as supporting our partners both internally and externally. Key Accountabilities: Attend pre-start, project update meetings, business collaboration meetings providing input and support Establish through the client who are our key customers and stakeholders Contribute to the development and manage detailed communications plan; customer literature, on site set up, media Ensure site is set up in accordance with branding guidelines; improve perception of VolkerStevin/Client through on-site customer communications and branding Ongoing proactive customer communication; face to face, letter, postal surveys, media Conduct regular during construction feedback to identify and resolve current concerns/perception and drive future improvements Resolve & manage all unwanted contacts/complaints in a professional manner and to agreed SLA's Celebrate Success - share good news stories within VolkerStevin and the Client Establish and develop effective stakeholder relationships both internally and externally Ensure the Project Team register with Considerate Constructor and coordinate evidence for audits. About you Clear communication skills: able to produce high quality plain English letters, and engagement materials; be able to listen and negotiate; and show judgement and tact when dealing with challenging situations. Proven successes by building and coordinating relationships with internal and external customers and partners. Plan and execute successful events and manage our website Excellent organisational and time management skills Able to work effectively independently and as part of a team A positive, proactive, and hard-working attitude If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Temporary Customer Account Coordinator (8 to 9 Months) Location: Coventry Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We re working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry. This Customer Account Coordinator role is a fast-paced, customer-facing office position where you ll manage customer requests from start to finish, acting as the main point of contact and making sure orders move smoothly through the business. There is genuine potential for this Customer Account Coordinator role to extend and possibly become permanent for the right person. You ll be joining an exciting, vibrant organisation with excellent onboarding and training, plus the chance to build experience within a world-class business as a Customer Account Coordinator . What you ll be doing As a Customer Account Coordinator , you ll take ownership of customer accounts and orders from inception through to delivery, working closely with internal teams and keeping customers informed every step of the way. This includes: Acting as the primary day-to-day contact for customers via phone, email and Teams Managing customer orders, checking stock availability and liaising with manufacturing when required Tracking orders through the system and proactively managing delays or backlog Organising logistics and supporting delivery schedules Handling customer enquiries professionally and resolving delivery or invoice issues Providing regular updates to customers and internal stakeholders Working with Sales, Supply Chain, Finance and Operations to problem-solve and improve customer experience Keeping records accurate across CRM and internal systems Getting involved in team meetings and continuous improvement activity What we re looking for We re keen to speak with people who already have experience in: Customer Account Management or office-based Customer Service Managing orders, accounts or customer requests end to end Working in a busy, process-driven environment Communicating confidently with customers by phone and email Using CRM or ERP systems (Salesforce experience would be ideal, but similar systems are fine) You ll also need to be: Proactive and comfortable problem-solving Organised with good attention to detail A team player who can work across departments Customer-focused, resilient and adaptable Confident using Microsoft Office Why apply? 8 to 9 month temporary role with real potential to extend or go permanent Coventry based position within a globally recognised organisation Excellent training and support from day one Varied role with exposure to manufacturing, supply chain and sales operations Friendly team environment with genuine development opportunities INDL
Apr 30, 2026
Full time
Temporary Customer Account Coordinator (8 to 9 Months) Location: Coventry Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We re working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry. This Customer Account Coordinator role is a fast-paced, customer-facing office position where you ll manage customer requests from start to finish, acting as the main point of contact and making sure orders move smoothly through the business. There is genuine potential for this Customer Account Coordinator role to extend and possibly become permanent for the right person. You ll be joining an exciting, vibrant organisation with excellent onboarding and training, plus the chance to build experience within a world-class business as a Customer Account Coordinator . What you ll be doing As a Customer Account Coordinator , you ll take ownership of customer accounts and orders from inception through to delivery, working closely with internal teams and keeping customers informed every step of the way. This includes: Acting as the primary day-to-day contact for customers via phone, email and Teams Managing customer orders, checking stock availability and liaising with manufacturing when required Tracking orders through the system and proactively managing delays or backlog Organising logistics and supporting delivery schedules Handling customer enquiries professionally and resolving delivery or invoice issues Providing regular updates to customers and internal stakeholders Working with Sales, Supply Chain, Finance and Operations to problem-solve and improve customer experience Keeping records accurate across CRM and internal systems Getting involved in team meetings and continuous improvement activity What we re looking for We re keen to speak with people who already have experience in: Customer Account Management or office-based Customer Service Managing orders, accounts or customer requests end to end Working in a busy, process-driven environment Communicating confidently with customers by phone and email Using CRM or ERP systems (Salesforce experience would be ideal, but similar systems are fine) You ll also need to be: Proactive and comfortable problem-solving Organised with good attention to detail A team player who can work across departments Customer-focused, resilient and adaptable Confident using Microsoft Office Why apply? 8 to 9 month temporary role with real potential to extend or go permanent Coventry based position within a globally recognised organisation Excellent training and support from day one Varied role with exposure to manufacturing, supply chain and sales operations Friendly team environment with genuine development opportunities INDL
About the Role Bid Co-ordinator Location: Manchester, Trafford Park Contract: Full-time We are Panda. We value waste. We re looking for a Bid Co-ordinator to join our team and play a key role in helping us secure new business, strengthen customer relationships and support profitable growth. This is a great opportunity for someone who combines strong written communication with commercial awareness, attention to detail and the ability to manage multiple deadlines. You ll take ownership of bids and tenders from start to finish, helping us present Panda at its very best. About the Role As Bid Co-ordinator , you ll manage the bid process from initial opportunity through to final submission and mobilisation handover. You ll be responsible for producing high-quality, professional tender responses that are clear, compelling and aligned to our operational capabilities. Working closely with teams across the business, you ll gather insight, shape bid content, ensure compliance and make sure every submission is accurate, commercially sound and delivered on time. You ll also help improve how we bid by using feedback, scorecards and performance data to strengthen future submissions and increase win rates. What You ll Be Doing Managing bids and tenders from initial opportunity through to final submission and mobilisation handover Producing high-quality written responses that clearly communicate Panda s strengths, services and value proposition Ensuring tender requirements are completed accurately, including compliance responses, risk assessments, commercial inputs and supporting documentation Coordinating bid content across internal teams including Fleet, Finance, IT, Marketing and operational stakeholders Preparing presentations, handouts, visuals and supporting materials to a professional standard Reviewing bid feedback and scorecards to identify trends, lessons learned and areas for improvement Creating and maintaining a library of strong reusable content and high-scoring responses Supporting pipeline management by helping assess opportunities and prioritise the right bids Building positive relationships with customers and supporting site visits, presentations and tender-related engagement Leading mobilisation meetings to help ensure commitments made during the bid process are delivered effectively What We re Looking For We re looking for someone organised, credible and confident managing multiple priorities in a deadline-driven environment. You ll be a strong communicator who can turn complex information into clear, persuasive content and work effectively with stakeholders across the business. You ll likely bring: Experience writing high-quality, persuasive business content Strong organisational skills and the ability to manage multiple projects at once Excellent written and verbal communication skills A professional, detail-focused and self-motivated approach Experience working with CRM systems and marketing or communication platforms Strong Microsoft Office skills, particularly Excel and PowerPoint The ability to build effective relationships with colleagues, partners and customers A full UK driving licence It Would Be Great If You Also Have Previous experience in a bid, tender or proposal role Experience within the waste, recycling, logistics, utilities or services sector Knowledge of bid management tools or methodologies Experience supporting campaigns, customer communications or events Why Join Panda? This is a chance to join a business with real momentum, where your work will have visible commercial impact. As a Bid Co-ordinator , you ll be part of a team that values quality, collaboration and continuous improvement. You ll help shape how Panda wins new work, presents its services and delivers on customer commitments. At Panda, you ll join a business committed to safety, service excellence, sustainability and building a better future through resource recovery. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Apr 30, 2026
Full time
About the Role Bid Co-ordinator Location: Manchester, Trafford Park Contract: Full-time We are Panda. We value waste. We re looking for a Bid Co-ordinator to join our team and play a key role in helping us secure new business, strengthen customer relationships and support profitable growth. This is a great opportunity for someone who combines strong written communication with commercial awareness, attention to detail and the ability to manage multiple deadlines. You ll take ownership of bids and tenders from start to finish, helping us present Panda at its very best. About the Role As Bid Co-ordinator , you ll manage the bid process from initial opportunity through to final submission and mobilisation handover. You ll be responsible for producing high-quality, professional tender responses that are clear, compelling and aligned to our operational capabilities. Working closely with teams across the business, you ll gather insight, shape bid content, ensure compliance and make sure every submission is accurate, commercially sound and delivered on time. You ll also help improve how we bid by using feedback, scorecards and performance data to strengthen future submissions and increase win rates. What You ll Be Doing Managing bids and tenders from initial opportunity through to final submission and mobilisation handover Producing high-quality written responses that clearly communicate Panda s strengths, services and value proposition Ensuring tender requirements are completed accurately, including compliance responses, risk assessments, commercial inputs and supporting documentation Coordinating bid content across internal teams including Fleet, Finance, IT, Marketing and operational stakeholders Preparing presentations, handouts, visuals and supporting materials to a professional standard Reviewing bid feedback and scorecards to identify trends, lessons learned and areas for improvement Creating and maintaining a library of strong reusable content and high-scoring responses Supporting pipeline management by helping assess opportunities and prioritise the right bids Building positive relationships with customers and supporting site visits, presentations and tender-related engagement Leading mobilisation meetings to help ensure commitments made during the bid process are delivered effectively What We re Looking For We re looking for someone organised, credible and confident managing multiple priorities in a deadline-driven environment. You ll be a strong communicator who can turn complex information into clear, persuasive content and work effectively with stakeholders across the business. You ll likely bring: Experience writing high-quality, persuasive business content Strong organisational skills and the ability to manage multiple projects at once Excellent written and verbal communication skills A professional, detail-focused and self-motivated approach Experience working with CRM systems and marketing or communication platforms Strong Microsoft Office skills, particularly Excel and PowerPoint The ability to build effective relationships with colleagues, partners and customers A full UK driving licence It Would Be Great If You Also Have Previous experience in a bid, tender or proposal role Experience within the waste, recycling, logistics, utilities or services sector Knowledge of bid management tools or methodologies Experience supporting campaigns, customer communications or events Why Join Panda? This is a chance to join a business with real momentum, where your work will have visible commercial impact. As a Bid Co-ordinator , you ll be part of a team that values quality, collaboration and continuous improvement. You ll help shape how Panda wins new work, presents its services and delivers on customer commitments. At Panda, you ll join a business committed to safety, service excellence, sustainability and building a better future through resource recovery. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Client Services Account Manager An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive SALARY: £45,000 per annum + Car Allowance LOCATION: Home-Based (Remote) with Nationwide Client Visits JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion. The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments. As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Client Services Account Manager include: Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met Specification Support: Work collaboratively with stakeholders to support product specifications within project plans Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments Regional Coverage: Support clients across a designated UK region, including travel where required Product Feedback: Provide client insights to support continuous product and service improvement CANDIDATE REQUIREMENTS Previous experience in account management, Client Services or customer relationship roles Proven experience of managing client relationships within a B2B or construction environment Experience working with architects, developers, contractors or building products Strong communication and stakeholder management skills Ability to coordinate projects and manage multiple priorities Experience delivering presentations or client briefings High level of organisation and attention to detail Customer-focused approach with a commitment to service excellence Ability to work independently and manage a regional workload Willingness to travel nationally as required BENEFITS Car allowance Pension scheme 21 days holiday + bank holidays Opportunities for professional development HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14655 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Apr 30, 2026
Full time
Client Services Account Manager An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers. If you've also worked in the following roles, we'd also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive SALARY: £45,000 per annum + Car Allowance LOCATION: Home-Based (Remote) with Nationwide Client Visits JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion. The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments. As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Client Services Account Manager include: Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met Specification Support: Work collaboratively with stakeholders to support product specifications within project plans Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments Regional Coverage: Support clients across a designated UK region, including travel where required Product Feedback: Provide client insights to support continuous product and service improvement CANDIDATE REQUIREMENTS Previous experience in account management, Client Services or customer relationship roles Proven experience of managing client relationships within a B2B or construction environment Experience working with architects, developers, contractors or building products Strong communication and stakeholder management skills Ability to coordinate projects and manage multiple priorities Experience delivering presentations or client briefings High level of organisation and attention to detail Customer-focused approach with a commitment to service excellence Ability to work independently and manage a regional workload Willingness to travel nationally as required BENEFITS Car allowance Pension scheme 21 days holiday + bank holidays Opportunities for professional development HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14655 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Technical Trainer will design, deliver, and support high quality technical training for Managed Services colleagues, ensuring they have the skills, knowledge, and confidence to deliver exceptional service to our customers. The role will focus on onboarding new technical colleagues, developing ongoing capability across core technologies, and maintaining up to date training materials aligned to Node4's products, services, and tooling. This role works closely with technical subject matter experts, team leaders, and the L&D function to provide structured learning pathways, internal technical workshops, and practical hands on training that supports role readiness and career progression. You will also support the ongoing development of Service Desk agents, preparing and enabling them to progress into apprenticeship pathways that lead to Network, Cloud, Data and SecOps roles. Responsibilities Technical Training Delivery Deliver high quality technical training sessions both virtually and in person. Facilitate onboarding modules for new technical colleagues, ensuring a strong early experience. Deliver refresher training, product updates, and service specific workshops Training Design & Development Develop and maintain technical training content, including guides, labs, demos, videos, and LMS modules. Create role specific learning pathways aligned to Managed Services requirements. Work with SMEs to ensure accuracy and relevance of all materials. Technical Capability Support Support Colleagues aiming for technical certifications through coaching, preparation, and practice labs Monitor technical skills gaps and recommend training interventions. Maintain training documentation and technical knowledge base content where required. Training Coordination & Evaluation Track attendance, completion rates, and capability outcomes. Gather feedback and continuously improve training delivery Support the L&D team with LMS updates, enrolments and digital content uploads Cross Team Collaboration Work with Managed Services leadership to understand capability requirements. Partner with L&D to align technical training with wider development initiatives Support wider organisational training as needed (e.g., induction, internal workshops). Build strong working relationships with technical SMEs, department leads, and People & Performance colleagues. Required Skills & Qualifications Essential Strong technical knowledge within a managed services or IT operations environment. Experience delivering technical training, coaching, or mentoring. Ability to explain complex topics clearly and simply. Excellent communication and presentation skills. Confident using digital learning tools and platforms. Passion for developing others and improving capability. Interest in technology and supporting technical development. Strong attention to detail with the ability to manage data, records and reporting accurately. A proactive, positive approach with a focus on service delivery and stakeholder support. Desirable Microsoft certifications (e.g., AZ-900, MS-900, AZ-104) ITIL Foundation or Practitioner Experience designing e learning or digital content. Experience building lab environments or simulations. Experience with LMS platforms. Demonstrates a genuine interest in AI and automation, with a willingness to explore how emerging technologies can improve efficiency and ways of working. Experience coaching early career or Service Desk talent into technical specialisms (e.g., through apprenticeships or structured progression programmes). Behaviours & Expectations The Learning & Development Coordinator is expected to demonstrate behaviours that support Node4's learning culture and L&D team values: Learning Mindset Demonstrates curiosity about technology, people development, and continuous improvement. Actively seeks feedback and uses it to improve processes and personal performance. Collaboration & Communication Builds positive relationships across teams and communicates clearly and respectfully. Works collaboratively with technical SMEs, managers, and colleagues to deliver seamless training experiences. Proactivity & Initiative Spots opportunities to improve training processes or content and offers solutions. Stays one step ahead in planning, anticipating needs and preparing accordingly. Reliability & Accountability Manages workload effectively and meets deadlines consistently. Takes pride in maintaining accurate training records, data, and LMS quality. Professionalism & Integrity Handles sensitive information with discretion. Acts as a role model for positive learning behaviours and professional conduct. What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. TAKE A LOOK AT OUR STORY
Apr 30, 2026
Full time
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Technical Trainer will design, deliver, and support high quality technical training for Managed Services colleagues, ensuring they have the skills, knowledge, and confidence to deliver exceptional service to our customers. The role will focus on onboarding new technical colleagues, developing ongoing capability across core technologies, and maintaining up to date training materials aligned to Node4's products, services, and tooling. This role works closely with technical subject matter experts, team leaders, and the L&D function to provide structured learning pathways, internal technical workshops, and practical hands on training that supports role readiness and career progression. You will also support the ongoing development of Service Desk agents, preparing and enabling them to progress into apprenticeship pathways that lead to Network, Cloud, Data and SecOps roles. Responsibilities Technical Training Delivery Deliver high quality technical training sessions both virtually and in person. Facilitate onboarding modules for new technical colleagues, ensuring a strong early experience. Deliver refresher training, product updates, and service specific workshops Training Design & Development Develop and maintain technical training content, including guides, labs, demos, videos, and LMS modules. Create role specific learning pathways aligned to Managed Services requirements. Work with SMEs to ensure accuracy and relevance of all materials. Technical Capability Support Support Colleagues aiming for technical certifications through coaching, preparation, and practice labs Monitor technical skills gaps and recommend training interventions. Maintain training documentation and technical knowledge base content where required. Training Coordination & Evaluation Track attendance, completion rates, and capability outcomes. Gather feedback and continuously improve training delivery Support the L&D team with LMS updates, enrolments and digital content uploads Cross Team Collaboration Work with Managed Services leadership to understand capability requirements. Partner with L&D to align technical training with wider development initiatives Support wider organisational training as needed (e.g., induction, internal workshops). Build strong working relationships with technical SMEs, department leads, and People & Performance colleagues. Required Skills & Qualifications Essential Strong technical knowledge within a managed services or IT operations environment. Experience delivering technical training, coaching, or mentoring. Ability to explain complex topics clearly and simply. Excellent communication and presentation skills. Confident using digital learning tools and platforms. Passion for developing others and improving capability. Interest in technology and supporting technical development. Strong attention to detail with the ability to manage data, records and reporting accurately. A proactive, positive approach with a focus on service delivery and stakeholder support. Desirable Microsoft certifications (e.g., AZ-900, MS-900, AZ-104) ITIL Foundation or Practitioner Experience designing e learning or digital content. Experience building lab environments or simulations. Experience with LMS platforms. Demonstrates a genuine interest in AI and automation, with a willingness to explore how emerging technologies can improve efficiency and ways of working. Experience coaching early career or Service Desk talent into technical specialisms (e.g., through apprenticeships or structured progression programmes). Behaviours & Expectations The Learning & Development Coordinator is expected to demonstrate behaviours that support Node4's learning culture and L&D team values: Learning Mindset Demonstrates curiosity about technology, people development, and continuous improvement. Actively seeks feedback and uses it to improve processes and personal performance. Collaboration & Communication Builds positive relationships across teams and communicates clearly and respectfully. Works collaboratively with technical SMEs, managers, and colleagues to deliver seamless training experiences. Proactivity & Initiative Spots opportunities to improve training processes or content and offers solutions. Stays one step ahead in planning, anticipating needs and preparing accordingly. Reliability & Accountability Manages workload effectively and meets deadlines consistently. Takes pride in maintaining accurate training records, data, and LMS quality. Professionalism & Integrity Handles sensitive information with discretion. Acts as a role model for positive learning behaviours and professional conduct. What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. TAKE A LOOK AT OUR STORY
Senior Quality Coordinator Inspire Resourcing are currently recruiting a Senior Quality Coordinator / Senior Analyst on behalf of our client in Chesterfield. You will be responsible for supporting overall efforts to maintain and improve world-class quality performance from our operations and be a strong advocate for our customers to resolve quality requests and issues. You will be accountable for supporting and coordinating complex lean quality management system process review, develop standard operating procedures, work instructions, participate in key customer programs, work with vendors, internal departments & subject matter experts to develop corrective action or program controls. You will assist with approved supplier requests and subsequent documentation from our customers. Responsibilities: Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system Report observations / problems clearly and concisely and takes appropriate actions. Provides advanced technical leadership skills within the department and support of quality analyst work Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation Plan, conduct and execute more complex assignments, reviewing progress and evaluating results Conduct gap assessments to new and existing standards Present and provides direction to management and potentially executive leadership Determine and communicate corrective action requirements and internal processes Perform standard product quality inspection and associated documentation as applicable Qualifications: Relevant statistical, operations, quality, supply chain management experience Excellent analytical and writing skills Physical Expectations: Work may require excessive bending or stooping.
Apr 30, 2026
Full time
Senior Quality Coordinator Inspire Resourcing are currently recruiting a Senior Quality Coordinator / Senior Analyst on behalf of our client in Chesterfield. You will be responsible for supporting overall efforts to maintain and improve world-class quality performance from our operations and be a strong advocate for our customers to resolve quality requests and issues. You will be accountable for supporting and coordinating complex lean quality management system process review, develop standard operating procedures, work instructions, participate in key customer programs, work with vendors, internal departments & subject matter experts to develop corrective action or program controls. You will assist with approved supplier requests and subsequent documentation from our customers. Responsibilities: Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system Report observations / problems clearly and concisely and takes appropriate actions. Provides advanced technical leadership skills within the department and support of quality analyst work Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation Plan, conduct and execute more complex assignments, reviewing progress and evaluating results Conduct gap assessments to new and existing standards Present and provides direction to management and potentially executive leadership Determine and communicate corrective action requirements and internal processes Perform standard product quality inspection and associated documentation as applicable Qualifications: Relevant statistical, operations, quality, supply chain management experience Excellent analytical and writing skills Physical Expectations: Work may require excessive bending or stooping.
You will be going in to support a highly successful sales team and be pivotal to their efficiency and success. Client Details They are a high end beauty brand and an absolute household name, They have fabulous offices, they are expanding still but still feel like a family. We have done lots of work with them and everyone loves working there! Description Maintain and update commercial trackers, forecasts, and performance reports. Consolidate and analyse sales data from international distributors and retailers. Coordinate new market launches including timelines, samples, and order tracking. Act as the first point of contact for day-to-day distributor queries and follow-ups. Liaise with internal departments (Marketing, Finance, Supply Chain) to align market plans. Assist with market research, competitive tracking, and business opportunity analysis. Provide administrative and organisational support to the EMEA Commercial Team, ensuring deadlines are met and activities run smoothly. Manage CRM records to ensure all distributor and account data is accurate and up to date. Support with the preparation and distribution of commercial documents, presentations, and contracts. Assist with lead management and ensure all opportunities are tracked, followed up, and logged. Represent the company at internal and external meetings, ensuring professionalism and brand integrity at all times. Work collaboratively with colleagues, sharing knowledge, supporting others, and promoting a culture of mutual respect. Profile Excellent organisation and time management skills; able to prioritise and meet deadlines. Strong Excel and data-handling ability (comfortable with reporting and trackers). Confident communicator - professional, clear, and approachable, both verbally and in writing. Self-motivated, proactive, and a true team player with a positive, "can-do" attitude. Flexible and adaptable, able to multitask and remain calm under pressure. Dependable and professional with strong attention to detail, accuracy, and confidentiality. Logical thinker with sound decision-making and problem-solving ability. Collaborative and cooperative - builds strong relationships and shares knowledge across teams. Customer-focused with enthusiasm to deliver excellent service and exceed expectations. Dynamic and personable, with high professional standards and a polished, approachable manner. Creative flair and openness to continuous learning and self-improvement. Genuine interest in beauty, skincare, and wellness is a plus. Job Offer 34,000 - 40,000 (depending on the candidate)
Apr 30, 2026
Full time
You will be going in to support a highly successful sales team and be pivotal to their efficiency and success. Client Details They are a high end beauty brand and an absolute household name, They have fabulous offices, they are expanding still but still feel like a family. We have done lots of work with them and everyone loves working there! Description Maintain and update commercial trackers, forecasts, and performance reports. Consolidate and analyse sales data from international distributors and retailers. Coordinate new market launches including timelines, samples, and order tracking. Act as the first point of contact for day-to-day distributor queries and follow-ups. Liaise with internal departments (Marketing, Finance, Supply Chain) to align market plans. Assist with market research, competitive tracking, and business opportunity analysis. Provide administrative and organisational support to the EMEA Commercial Team, ensuring deadlines are met and activities run smoothly. Manage CRM records to ensure all distributor and account data is accurate and up to date. Support with the preparation and distribution of commercial documents, presentations, and contracts. Assist with lead management and ensure all opportunities are tracked, followed up, and logged. Represent the company at internal and external meetings, ensuring professionalism and brand integrity at all times. Work collaboratively with colleagues, sharing knowledge, supporting others, and promoting a culture of mutual respect. Profile Excellent organisation and time management skills; able to prioritise and meet deadlines. Strong Excel and data-handling ability (comfortable with reporting and trackers). Confident communicator - professional, clear, and approachable, both verbally and in writing. Self-motivated, proactive, and a true team player with a positive, "can-do" attitude. Flexible and adaptable, able to multitask and remain calm under pressure. Dependable and professional with strong attention to detail, accuracy, and confidentiality. Logical thinker with sound decision-making and problem-solving ability. Collaborative and cooperative - builds strong relationships and shares knowledge across teams. Customer-focused with enthusiasm to deliver excellent service and exceed expectations. Dynamic and personable, with high professional standards and a polished, approachable manner. Creative flair and openness to continuous learning and self-improvement. Genuine interest in beauty, skincare, and wellness is a plus. Job Offer 34,000 - 40,000 (depending on the candidate)
Job Title: Workplace Experience Coordinator Contract: 12 Months (01/05/2026 start) Location: London (5 days onsite - 1 day Hammersmith, 4 days Central London) Role Overview We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create a seamless and engaging employee experience. You will play a key role in coordinating facilities operations, supporting workplace initiatives, and acting as a central point of contact for internal stakeholders and external vendors. Key Responsibilities Accountability Oversee the day-to-day management and optimisation of workplace facilities, including property and space utilisation Coordinate and support a team of facilities personnel, including scheduling, task allocation, and performance support Ensure workplace environments are safe, functional, and aligned with organisational standards Act as a primary point of contact for workplace-related queries and issues Know-How Apply core operational management principles including work scheduling, prioritisation, and process execution Demonstrate strong knowledge of workplace experience practices, including: Property and facilities administration Space planning and utilisation Workplace/customer experience Vendor and supplier coordination Maintain effective relationships with internal stakeholders and third-party providers Problem Solving & Complexity Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams Identify opportunities to improve workplace processes, systems, and service delivery Support continuous improvement initiatives to enhance efficiency, safety, and employee experience Skills & Experience Required Previous experience in workplace experience, facilities management, or office coordination roles Strong organisational and multitasking capability within a fast-paced environment Excellent stakeholder management and communication skills Experience coordinating vendors and managing service delivery Ability to identify and implement process improvements Proactive, solutions-focused mindset Desirable Experience working across multiple office locations Exposure to space planning tools or workplace management systems Health & Safety awareness within a corporate environment
Apr 30, 2026
Contractor
Job Title: Workplace Experience Coordinator Contract: 12 Months (01/05/2026 start) Location: London (5 days onsite - 1 day Hammersmith, 4 days Central London) Role Overview We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create a seamless and engaging employee experience. You will play a key role in coordinating facilities operations, supporting workplace initiatives, and acting as a central point of contact for internal stakeholders and external vendors. Key Responsibilities Accountability Oversee the day-to-day management and optimisation of workplace facilities, including property and space utilisation Coordinate and support a team of facilities personnel, including scheduling, task allocation, and performance support Ensure workplace environments are safe, functional, and aligned with organisational standards Act as a primary point of contact for workplace-related queries and issues Know-How Apply core operational management principles including work scheduling, prioritisation, and process execution Demonstrate strong knowledge of workplace experience practices, including: Property and facilities administration Space planning and utilisation Workplace/customer experience Vendor and supplier coordination Maintain effective relationships with internal stakeholders and third-party providers Problem Solving & Complexity Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams Identify opportunities to improve workplace processes, systems, and service delivery Support continuous improvement initiatives to enhance efficiency, safety, and employee experience Skills & Experience Required Previous experience in workplace experience, facilities management, or office coordination roles Strong organisational and multitasking capability within a fast-paced environment Excellent stakeholder management and communication skills Experience coordinating vendors and managing service delivery Ability to identify and implement process improvements Proactive, solutions-focused mindset Desirable Experience working across multiple office locations Exposure to space planning tools or workplace management systems Health & Safety awareness within a corporate environment
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Closing Date: Friday 15th May 2026
Apr 30, 2026
Full time
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Closing Date: Friday 15th May 2026
