Service Coordinator London - North West London £30,000 £34,000 per annum Full-time Permanent 40 hours per week We re looking for a proactive and organised Service Coordinator to join a fast-paced maintenance and engineering support team. This is a key role focused on keeping field engineers efficiently scheduled while ensuring clients receive a responsive and professional service. Working closely with the Operations Lead, you ll play a central part in managing workloads, coordinating appointments, and keeping communication flowing between engineers, customers, and internal teams. What you ll be doing: Handling incoming calls and monitoring shared inbox communications Logging service requests and allocating jobs through the internal system Planning and adjusting engineers schedules to maximise productivity Keeping diaries filled several days ahead to maintain workflow efficiency Booking appointments and confirming access with customers and site contacts Monitoring job progress throughout the day and providing updates where needed Liaising with engineers daily to confirm upcoming schedules Arranging materials and parts to support successful first-time completions Assisting with basic quotations and following up on outstanding approvals Completing standard compliance documentation when required Reviewing completed jobs and arranging any necessary return visits About you: You ll be highly organised, confident communicating with a range of people, and comfortable working in a busy, ever-changing environment. Previous experience in scheduling, coordination, or a similar operational role would be a strong advantage. Please call Alice to discuss the role in more detail.
May 05, 2026
Full time
Service Coordinator London - North West London £30,000 £34,000 per annum Full-time Permanent 40 hours per week We re looking for a proactive and organised Service Coordinator to join a fast-paced maintenance and engineering support team. This is a key role focused on keeping field engineers efficiently scheduled while ensuring clients receive a responsive and professional service. Working closely with the Operations Lead, you ll play a central part in managing workloads, coordinating appointments, and keeping communication flowing between engineers, customers, and internal teams. What you ll be doing: Handling incoming calls and monitoring shared inbox communications Logging service requests and allocating jobs through the internal system Planning and adjusting engineers schedules to maximise productivity Keeping diaries filled several days ahead to maintain workflow efficiency Booking appointments and confirming access with customers and site contacts Monitoring job progress throughout the day and providing updates where needed Liaising with engineers daily to confirm upcoming schedules Arranging materials and parts to support successful first-time completions Assisting with basic quotations and following up on outstanding approvals Completing standard compliance documentation when required Reviewing completed jobs and arranging any necessary return visits About you: You ll be highly organised, confident communicating with a range of people, and comfortable working in a busy, ever-changing environment. Previous experience in scheduling, coordination, or a similar operational role would be a strong advantage. Please call Alice to discuss the role in more detail.
Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
May 05, 2026
Full time
Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
A successful manufacturer of advanced products supplied to the aerospace, defence and automotive sectors has a new vacancy for a Customer Account Coordinator. You will build and develop close working partnerships with key customer accounts to ensure their needs are met, identify new commercial opportunities and that customers have a positive customer experience click apply for full job details
May 05, 2026
Full time
A successful manufacturer of advanced products supplied to the aerospace, defence and automotive sectors has a new vacancy for a Customer Account Coordinator. You will build and develop close working partnerships with key customer accounts to ensure their needs are met, identify new commercial opportunities and that customers have a positive customer experience click apply for full job details
Ready to find the right role for you? Salary: Up to 100,000 plus Veolia benefits (car/car allowance, pension) Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 05, 2026
Full time
Ready to find the right role for you? Salary: Up to 100,000 plus Veolia benefits (car/car allowance, pension) Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 05, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams. Key Responsibilities: Act as the first point of contact for enquiries from clients Prepare and issue quotations in line with agreed pricing structures Proactively follow up on quotations to maximise conversion rates Maintain accurate and up-to-date records of enquiries, quotations and orders Ensure a high standard of end-to-end customer service throughout the quotation process Maintain regular and consistent communication with existing customers Encourage repeat business through strong relationship management Identify opportunities for additional works within existing accounts Generate new business leads to expand the customer base Conduct cold outreach to explore new markets and sectors Book appointments for external sales personnel Maintain accurate customer and quotation data within CRM systems Provide clear visibility of Day Services activity and future workload Support improved forecasting and efficient utilisation of technician teams Liaise closely with commercial and operations teams to ensure accurate information flow To be considered for this role, our client is looking for someone with the following skills and experience. Previous experience in an internal sales, account management or sales support Strong communication and organisational skills A proactive approach to customer development Commercial awareness with a customer-focused approach Experience using CRM or ERP systems is desirable What s on Offer: A basic salary of £35,000 + performance related bonus Company pension scheme Onsite parking Opportunities to develop
May 05, 2026
Full time
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams. Key Responsibilities: Act as the first point of contact for enquiries from clients Prepare and issue quotations in line with agreed pricing structures Proactively follow up on quotations to maximise conversion rates Maintain accurate and up-to-date records of enquiries, quotations and orders Ensure a high standard of end-to-end customer service throughout the quotation process Maintain regular and consistent communication with existing customers Encourage repeat business through strong relationship management Identify opportunities for additional works within existing accounts Generate new business leads to expand the customer base Conduct cold outreach to explore new markets and sectors Book appointments for external sales personnel Maintain accurate customer and quotation data within CRM systems Provide clear visibility of Day Services activity and future workload Support improved forecasting and efficient utilisation of technician teams Liaise closely with commercial and operations teams to ensure accurate information flow To be considered for this role, our client is looking for someone with the following skills and experience. Previous experience in an internal sales, account management or sales support Strong communication and organisational skills A proactive approach to customer development Commercial awareness with a customer-focused approach Experience using CRM or ERP systems is desirable What s on Offer: A basic salary of £35,000 + performance related bonus Company pension scheme Onsite parking Opportunities to develop
W Talent is delighted to be partnering with a leading manufacturer of homecare and cleaning products based in Redditch. The company is known for its innovative, high-quality products supplied across UK retail and international markets. The business is now seeking an experienced Freight & Logistics Coordinator to support operations at their Redditch manufacturing facility. This is a key role within the Supply Chain and Logistics team, responsible for coordinating the movement of goods, ensuring efficient distribution, and supporting the smooth flow of materials and finished products across the supply chain. The Role: The successful candidate will play an important part in managing freight and logistics activities, ensuring that shipments are planned, coordinated, and delivered efficiently while maintaining strong relationships with carriers, suppliers, and internal teams. Working closely with Production, Planning, Customer Service, and Warehouse teams, the Freight & Logistics Coordinator will help ensure on-time deliveries, manage transport documentation, and support continuous improvement within the logistics operation. Key Responsibilities: Coordinate domestic and international shipments, ensuring goods are dispatched and delivered on time. Liaise with freight forwarders, transport providers, and courier services to arrange cost-effective and efficient shipments. Prepare and manage shipping documentation including delivery notes, commercial invoices, customs documentation, and export paperwork. Track shipments and proactively manage delays or issues to minimise disruption to customers and internal operations. Ensure compliance with transport regulations, customs requirements, and company procedures. Maintain accurate logistics records within internal systems and ensure all shipment data is correctly recorded. Monitor freight costs and support initiatives to optimise transport efficiency and reduce logistics spend. Support inventory movement and stock transfers between internal and external locations where required. Book international container collections in line with required transit times and customer commitments. Verify freight invoices against agreed rates and challenge discrepancies. Support carrier benchmarking and selection based on cost and service performance. Act as first point of contact with the 3PL warehouse for shipment queries and documentation. Liaise with UK Head Office, Procurement, Finance, Planning, and global parent teams. Key Requirements: Proven experience in a logistics, freight coordination, or supply chain role within a manufacturing or distribution environment. Strong understanding of domestic and international shipping processes. Experience preparing shipping documentation and coordinating with freight forwarders and carriers. Familiarity with customs procedures and export documentation is advantageous Good organisational skills with the ability to manage multiple shipments and deadlines. Strong problem-solving skills and ability to respond quickly to logistical challenges. Good communication skills and ability to collaborate with cross-functional teams. Experience using logistics, ERP, or transport management systems Proactive, reliable, and demonstrates a strong "can-do" attitude. Salary & Benefits: A competitive salary of 36,000- 38,000 plus a benefits package is on offer. The role is based in Redditch and offers the opportunity to join a growing and innovative manufacturing business, where you can play an important role in supporting an efficient and responsive supply chain operation.
May 05, 2026
Full time
W Talent is delighted to be partnering with a leading manufacturer of homecare and cleaning products based in Redditch. The company is known for its innovative, high-quality products supplied across UK retail and international markets. The business is now seeking an experienced Freight & Logistics Coordinator to support operations at their Redditch manufacturing facility. This is a key role within the Supply Chain and Logistics team, responsible for coordinating the movement of goods, ensuring efficient distribution, and supporting the smooth flow of materials and finished products across the supply chain. The Role: The successful candidate will play an important part in managing freight and logistics activities, ensuring that shipments are planned, coordinated, and delivered efficiently while maintaining strong relationships with carriers, suppliers, and internal teams. Working closely with Production, Planning, Customer Service, and Warehouse teams, the Freight & Logistics Coordinator will help ensure on-time deliveries, manage transport documentation, and support continuous improvement within the logistics operation. Key Responsibilities: Coordinate domestic and international shipments, ensuring goods are dispatched and delivered on time. Liaise with freight forwarders, transport providers, and courier services to arrange cost-effective and efficient shipments. Prepare and manage shipping documentation including delivery notes, commercial invoices, customs documentation, and export paperwork. Track shipments and proactively manage delays or issues to minimise disruption to customers and internal operations. Ensure compliance with transport regulations, customs requirements, and company procedures. Maintain accurate logistics records within internal systems and ensure all shipment data is correctly recorded. Monitor freight costs and support initiatives to optimise transport efficiency and reduce logistics spend. Support inventory movement and stock transfers between internal and external locations where required. Book international container collections in line with required transit times and customer commitments. Verify freight invoices against agreed rates and challenge discrepancies. Support carrier benchmarking and selection based on cost and service performance. Act as first point of contact with the 3PL warehouse for shipment queries and documentation. Liaise with UK Head Office, Procurement, Finance, Planning, and global parent teams. Key Requirements: Proven experience in a logistics, freight coordination, or supply chain role within a manufacturing or distribution environment. Strong understanding of domestic and international shipping processes. Experience preparing shipping documentation and coordinating with freight forwarders and carriers. Familiarity with customs procedures and export documentation is advantageous Good organisational skills with the ability to manage multiple shipments and deadlines. Strong problem-solving skills and ability to respond quickly to logistical challenges. Good communication skills and ability to collaborate with cross-functional teams. Experience using logistics, ERP, or transport management systems Proactive, reliable, and demonstrates a strong "can-do" attitude. Salary & Benefits: A competitive salary of 36,000- 38,000 plus a benefits package is on offer. The role is based in Redditch and offers the opportunity to join a growing and innovative manufacturing business, where you can play an important role in supporting an efficient and responsive supply chain operation.
Job Advertisement: Marketing & Social Media Coordinator Advertised by OA West End Location: Hybrid Contract Type: Permanent Salary: 28,000 - 32,000 per annum Working Pattern: Full Time Driving Required: Yes Who We Are: We are a dynamic design and build organization specializing in kitchen fitting and internal renovations. As we continue to grow, we're on the lookout for a passionate and skilled Marketing & Social Media Coordinator to join our vibrant team! If you have a flair for creativity and a knack for communication, we want to hear from you! About the Role: In this exciting position, you will: Create engaging content for our social media platforms (website, Instagram, Facebook, LinkedIn) Prepare and distribute marketing communications, including newsletters and email campaigns Coordinate multiple marketing projects, ensuring deadlines are met and tasks prioritized effectively Brainstorm and develop innovative marketing campaigns Create reports analysing marketing campaign engagement Organize travel to client homes to capture compelling content Maintain exceptional customer service and follow up on inquiries promptly Promote additional products and services to enhance customer satisfaction About You: We're looking for someone who embodies: Reliability & Discretion: Handle sensitive information with care Self-Starter Attitude: Take the initiative and be proactive Problem-Solving Skills: Approach challenges with a positive mindset Interpersonal Skills: Build relationships with clients and team members Creativity & Attention to Detail: Bring fresh ideas to the table Essential Requirements: Driving license and access to a vehicle (preferred but not essential) Strong organizational skills with the ability to manage multiple projects Proficiency in Microsoft Office Suite Excellent written and verbal communication skills Social media management experience Knowledge of graphic design principles (Adobe Creative Suite experience is a plus) Benefits: Join us, and you'll enjoy: Flexible hybrid working arrangements Petrol allowance for travel to client sites Performance bonuses and yearly incentives Schedule: Availability to work weekends when necessary (notice will be provided) Why Join Us? Be part of a thriving company where you can grow your career and make an impact. We value creativity, initiative, and hard work. If you're ready to help shape the future of our marketing efforts, apply now! Ready to make your mark? Send us your CV and a cover letter today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Full time
Job Advertisement: Marketing & Social Media Coordinator Advertised by OA West End Location: Hybrid Contract Type: Permanent Salary: 28,000 - 32,000 per annum Working Pattern: Full Time Driving Required: Yes Who We Are: We are a dynamic design and build organization specializing in kitchen fitting and internal renovations. As we continue to grow, we're on the lookout for a passionate and skilled Marketing & Social Media Coordinator to join our vibrant team! If you have a flair for creativity and a knack for communication, we want to hear from you! About the Role: In this exciting position, you will: Create engaging content for our social media platforms (website, Instagram, Facebook, LinkedIn) Prepare and distribute marketing communications, including newsletters and email campaigns Coordinate multiple marketing projects, ensuring deadlines are met and tasks prioritized effectively Brainstorm and develop innovative marketing campaigns Create reports analysing marketing campaign engagement Organize travel to client homes to capture compelling content Maintain exceptional customer service and follow up on inquiries promptly Promote additional products and services to enhance customer satisfaction About You: We're looking for someone who embodies: Reliability & Discretion: Handle sensitive information with care Self-Starter Attitude: Take the initiative and be proactive Problem-Solving Skills: Approach challenges with a positive mindset Interpersonal Skills: Build relationships with clients and team members Creativity & Attention to Detail: Bring fresh ideas to the table Essential Requirements: Driving license and access to a vehicle (preferred but not essential) Strong organizational skills with the ability to manage multiple projects Proficiency in Microsoft Office Suite Excellent written and verbal communication skills Social media management experience Knowledge of graphic design principles (Adobe Creative Suite experience is a plus) Benefits: Join us, and you'll enjoy: Flexible hybrid working arrangements Petrol allowance for travel to client sites Performance bonuses and yearly incentives Schedule: Availability to work weekends when necessary (notice will be provided) Why Join Us? Be part of a thriving company where you can grow your career and make an impact. We value creativity, initiative, and hard work. If you're ready to help shape the future of our marketing efforts, apply now! Ready to make your mark? Send us your CV and a cover letter today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
May 05, 2026
Full time
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Are you organised, customer-focused, and comfortable managing multiple tasks at once? We're working with a busy operations team looking for a Helpdesk Coordinator to support the delivery of maintenance services across multiple sites. This is a fast-paced role where you'll be responsible for coordinating jobs, speaking with clients and contractors, and ensuring work is completed efficiently. This is a great opportunity for someone from a customer service, call centre, or coordination background looking to move into a more operational role. What you'll be doing: Logging jobs via email and internal systems Coordinating engineers and contractors Making outbound calls to chase updates and progress jobs Managing multiple jobs from start to finish Updating systems and ensuring accurate records Supporting the wider operations team What we're looking for: Strong communication and customer service skills Highly organised with good attention to detail Comfortable working in a fast-paced environment Confident using systems and managing workloads Background in customer service, call centre, or admin The opportunity: Entry into a growing operations team Clear progression routes after 6 months Exposure to different areas of the business Stable, long-term role Salary: 26,000 - 27,500
May 05, 2026
Full time
Are you organised, customer-focused, and comfortable managing multiple tasks at once? We're working with a busy operations team looking for a Helpdesk Coordinator to support the delivery of maintenance services across multiple sites. This is a fast-paced role where you'll be responsible for coordinating jobs, speaking with clients and contractors, and ensuring work is completed efficiently. This is a great opportunity for someone from a customer service, call centre, or coordination background looking to move into a more operational role. What you'll be doing: Logging jobs via email and internal systems Coordinating engineers and contractors Making outbound calls to chase updates and progress jobs Managing multiple jobs from start to finish Updating systems and ensuring accurate records Supporting the wider operations team What we're looking for: Strong communication and customer service skills Highly organised with good attention to detail Comfortable working in a fast-paced environment Confident using systems and managing workloads Background in customer service, call centre, or admin The opportunity: Entry into a growing operations team Clear progression routes after 6 months Exposure to different areas of the business Stable, long-term role Salary: 26,000 - 27,500
Customer Experience Coordinator (IHMS) Reporting to: Customer Experience Manager (Property Services and Compliance) Location: Bedford (Hybrid) Salary: £27,200 Permanent, Full time We're looking for a Customer Experience Coordinator to join our IHMS Customer Experience team click apply for full job details
May 05, 2026
Full time
Customer Experience Coordinator (IHMS) Reporting to: Customer Experience Manager (Property Services and Compliance) Location: Bedford (Hybrid) Salary: £27,200 Permanent, Full time We're looking for a Customer Experience Coordinator to join our IHMS Customer Experience team click apply for full job details
Do you enjoy multi-tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a?fast paced?environment and enjoy a challenge where no two days are the same? We are currently looking for a Customer Service Coordinator to join our friendly ReadyMix?team working at our Bridgewater office click apply for full job details
May 05, 2026
Seasonal
Do you enjoy multi-tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a?fast paced?environment and enjoy a challenge where no two days are the same? We are currently looking for a Customer Service Coordinator to join our friendly ReadyMix?team working at our Bridgewater office click apply for full job details
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
May 05, 2026
Full time
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Five Rivers Environmental Contracting Ltd.
Warminster, Wiltshire
Codford, Warminster with projects across the UK Contracting Full time Permanent FiveRivers are a widely recognised industry specialist in the consultation, design and delivery of ecological, environmental and civil engineering solutions. With over 25 years of working with nature, the business continues to experience sustained growth, driven by a strong customer focus, technical excellence and an ability to attract, develop and retain exceptional people. We are looking for an experienced Site Manager to join our contracting team, delivering a diverse portfolio of civils and environmental projects across the UK. This is a hands on leadership role, focused on ensuring projects are delivered safely, to the required quality, on programme and within commercial targets (SQTC). This is a full time, on site role involving regular travel and periods of staying away from home, unless the site is within a commutable distance, which cannot be guaranteed. The Role As Site Manager, you will take full responsibility for the on site management and coordination of civils and environmental schemes, from pre construction through to completion and close out. You will lead site teams, manage subcontractors and suppliers and work closely with Project Managers and the wider business to ensure successful delivery. With Safety and Quality as a given, the role places particular emphasis on time management, programme control and commercial awareness, understanding how site performance impacts project and business unit outcomes. You will be involved in the practical delivery of both built and nature based solutions, working in environmentally sensitive locations and contributing to projects that promote biodiversity, ecosystem services and climate resilience. Key Responsibilities Lead the safe, efficient and compliant delivery of civils and environmental projects in line with CDM 2015 and FiveRivers' safe systems of work Manage site mobilisation, set up, inductions and demobilisation in line with project and company requirements Ensure adherence to RAMS, CPPs, ITPs and quality standards, stopping works where required Coordinate labour, plant, materials and subcontractors to meet programme and budget Produce daily and weekly site documentation, allocations and reporting Manage change on site, identifying impacts to safety, quality, time and cost and supporting commercial control Maintain excellent client and stakeholder relationships throughout the project lifecycle Support pre construction activities including ITT review, planning, procurement and resourcing Deliver works to agreed programmes through effective short term planning and collaboration with supervisors Apply strong commercial awareness to plant, materials, labour and subcontractor management Support Project Managers in identifying efficiencies and achieving project financial targets Health, Safety, Quality & Environment Embed a strong safety culture and ensure full compliance with HSE, CDM and company standards Deliver daily briefings, toolbox talks and accurate HSQE reporting Ensure high quality outputs and compliance with environmental and sustainability objectives Promote positive interventions, near miss reporting and continuous improvement Lead, motivate and develop site teams, creating a positive and collaborative working environment Line manage Site Operatives, supporting performance, development and succession planning Lead behaviours in line with company values and contribute to building high performing teams Business Support Support bids and tenders through technical input and programme understanding Assist with business development by identifying opportunities and strengthening client relationships Work collaboratively across business units to support delivery when required Measurables for the Role Projects delivered safely, on time, to quality standards and within budget Compliance with HSQE requirements measured through inspections, audits and reportingEffective programme delivery and resource utilisation Positive feedback from clients, Project Managers and internal stakeholders High performing, engaged and well managed site teams Personal and Professional Qualities Proven experience managing site teams within civils, construction or environmental projects, specifically earthworks, drainage, concrete formwork, vegetation clearance, working within environmentally sensitive areas, water sector (clean and waste), river restoration and habitat management. Strong understanding of safe systems of work and CDM 2015 Commercially aware with good programme and planning skills Confident leader with excellent communication and organisational skills Positive, proactive and solutions focused approach Strong attention to detail and commitment to quality Interest in environmental and sustainable construction practices Qualifications SMSTS First Aid at Work Full UK Driving Licence Ability to stay away from home Monday-Friday HNC/HND in Construction, Civil Engineering or Project Management NEBOSH or IOSH Membership of a professional environmental body (e.g. CIEEM, CIWEM) CPCS plant tickets Slinger/ signaller or lift supervisor EUSR working around utilities Fire marshal Temporary works supervisor/ coordinator Salary & Benefits 25 days annual leave plus bank holidays Paid accommodation and subsistence when working away Life assurance Time off for volunteering Ongoing training and career development Access to mental health support and professional financial advice At FiveRivers, we operate an open and supportive management culture that encourages innovation, continuous improvement and professional growth. Our success is built on our people, and we are committed to helping our employees develop rewarding, long term careers while maintaining a healthy work life balance. We are proud to promote an inclusive and diverse working environment and welcome applications from all backgrounds. Hours 45
May 05, 2026
Full time
Codford, Warminster with projects across the UK Contracting Full time Permanent FiveRivers are a widely recognised industry specialist in the consultation, design and delivery of ecological, environmental and civil engineering solutions. With over 25 years of working with nature, the business continues to experience sustained growth, driven by a strong customer focus, technical excellence and an ability to attract, develop and retain exceptional people. We are looking for an experienced Site Manager to join our contracting team, delivering a diverse portfolio of civils and environmental projects across the UK. This is a hands on leadership role, focused on ensuring projects are delivered safely, to the required quality, on programme and within commercial targets (SQTC). This is a full time, on site role involving regular travel and periods of staying away from home, unless the site is within a commutable distance, which cannot be guaranteed. The Role As Site Manager, you will take full responsibility for the on site management and coordination of civils and environmental schemes, from pre construction through to completion and close out. You will lead site teams, manage subcontractors and suppliers and work closely with Project Managers and the wider business to ensure successful delivery. With Safety and Quality as a given, the role places particular emphasis on time management, programme control and commercial awareness, understanding how site performance impacts project and business unit outcomes. You will be involved in the practical delivery of both built and nature based solutions, working in environmentally sensitive locations and contributing to projects that promote biodiversity, ecosystem services and climate resilience. Key Responsibilities Lead the safe, efficient and compliant delivery of civils and environmental projects in line with CDM 2015 and FiveRivers' safe systems of work Manage site mobilisation, set up, inductions and demobilisation in line with project and company requirements Ensure adherence to RAMS, CPPs, ITPs and quality standards, stopping works where required Coordinate labour, plant, materials and subcontractors to meet programme and budget Produce daily and weekly site documentation, allocations and reporting Manage change on site, identifying impacts to safety, quality, time and cost and supporting commercial control Maintain excellent client and stakeholder relationships throughout the project lifecycle Support pre construction activities including ITT review, planning, procurement and resourcing Deliver works to agreed programmes through effective short term planning and collaboration with supervisors Apply strong commercial awareness to plant, materials, labour and subcontractor management Support Project Managers in identifying efficiencies and achieving project financial targets Health, Safety, Quality & Environment Embed a strong safety culture and ensure full compliance with HSE, CDM and company standards Deliver daily briefings, toolbox talks and accurate HSQE reporting Ensure high quality outputs and compliance with environmental and sustainability objectives Promote positive interventions, near miss reporting and continuous improvement Lead, motivate and develop site teams, creating a positive and collaborative working environment Line manage Site Operatives, supporting performance, development and succession planning Lead behaviours in line with company values and contribute to building high performing teams Business Support Support bids and tenders through technical input and programme understanding Assist with business development by identifying opportunities and strengthening client relationships Work collaboratively across business units to support delivery when required Measurables for the Role Projects delivered safely, on time, to quality standards and within budget Compliance with HSQE requirements measured through inspections, audits and reportingEffective programme delivery and resource utilisation Positive feedback from clients, Project Managers and internal stakeholders High performing, engaged and well managed site teams Personal and Professional Qualities Proven experience managing site teams within civils, construction or environmental projects, specifically earthworks, drainage, concrete formwork, vegetation clearance, working within environmentally sensitive areas, water sector (clean and waste), river restoration and habitat management. Strong understanding of safe systems of work and CDM 2015 Commercially aware with good programme and planning skills Confident leader with excellent communication and organisational skills Positive, proactive and solutions focused approach Strong attention to detail and commitment to quality Interest in environmental and sustainable construction practices Qualifications SMSTS First Aid at Work Full UK Driving Licence Ability to stay away from home Monday-Friday HNC/HND in Construction, Civil Engineering or Project Management NEBOSH or IOSH Membership of a professional environmental body (e.g. CIEEM, CIWEM) CPCS plant tickets Slinger/ signaller or lift supervisor EUSR working around utilities Fire marshal Temporary works supervisor/ coordinator Salary & Benefits 25 days annual leave plus bank holidays Paid accommodation and subsistence when working away Life assurance Time off for volunteering Ongoing training and career development Access to mental health support and professional financial advice At FiveRivers, we operate an open and supportive management culture that encourages innovation, continuous improvement and professional growth. Our success is built on our people, and we are committed to helping our employees develop rewarding, long term careers while maintaining a healthy work life balance. We are proud to promote an inclusive and diverse working environment and welcome applications from all backgrounds. Hours 45
Job Description We are seeking an Interim Resourcing Admin Manager for a local government client in Dudley, West Midlands. To provide advice and support to hiring managers, customers, and employees on recruitment activity, redirecting and escalating as appropriate. Manage and lead the processing of all School/Academy vacancies (schools/academies contracted via a Traded Service agreement) in line with approval clearance processes within stipulated deadlines. Hybrid working, with current on-site attendance every Wednesday and on an ad-hoc basis for team and personal development events. Responsibilities Line management of 8 Resourcing Team members (1 x resourcing administrator, 4 x resourcing administrators, 4 resourcing assistants) in the absence of the Resourcing Coordinator. Coordinate and allocate the Resourcing Team's daily mailbox activities in the Resourcing Coordinator's absence. Lead on the development and improvements of the application tracking system, currently Tribepad. Knowledge & Experience Requirements Knowledge of and experience in sourcing and implementing applicant tracking systems (ATS). Knowledge of Tribepad is advantageous but not essential. Monitor and report on KPIs, including time-to-hire, EDI monitoring, cost-per-hire, etc. Up-to-date knowledge and Understanding of human resources best practice and a thorough Understanding of the practical application of employment law. Knowledge and Understanding of key human resources processes such as payroll and pensions, human resources information systems and recruitment. Successful experience delivering human resources support in a public sector environment, including interpreting and applying terms and conditions of service and contracts of employment. Sound experience of managing and bringing to a successful conclusion complex and contentious human resources casework, including discipline, grievance, capability and harassment. Ability to work collaboratively to review, develop and implement effective human resources policies and procedures. Ability to analyse and interpret complex information and prepare and deliver briefings and or presentations. Demonstrate successful experience promoting and implementing equality and diversity considerations in all aspects of Human Resources Management, including organisation development. Successful experience working collaboratively on change management initiatives and projects. Effective communication, influencing and persuasion skills Ability to engender trust and confidence and demonstrate probity and integrity in the provision of advice and support on complex human resources issues. Demonstrate ability to manage conflicting priorities and a demanding workload. Qualification Essential GCSES or equivalent to include Maths and English Degree or equivalent managerial-level qualification Graduate membership of the CIPD environment Advanced user Microsoft Office, Word, Excel, PowerPoint, Outlook, social media. Essential Compliance Requirements 3 Years of References Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
May 05, 2026
Contractor
Job Description We are seeking an Interim Resourcing Admin Manager for a local government client in Dudley, West Midlands. To provide advice and support to hiring managers, customers, and employees on recruitment activity, redirecting and escalating as appropriate. Manage and lead the processing of all School/Academy vacancies (schools/academies contracted via a Traded Service agreement) in line with approval clearance processes within stipulated deadlines. Hybrid working, with current on-site attendance every Wednesday and on an ad-hoc basis for team and personal development events. Responsibilities Line management of 8 Resourcing Team members (1 x resourcing administrator, 4 x resourcing administrators, 4 resourcing assistants) in the absence of the Resourcing Coordinator. Coordinate and allocate the Resourcing Team's daily mailbox activities in the Resourcing Coordinator's absence. Lead on the development and improvements of the application tracking system, currently Tribepad. Knowledge & Experience Requirements Knowledge of and experience in sourcing and implementing applicant tracking systems (ATS). Knowledge of Tribepad is advantageous but not essential. Monitor and report on KPIs, including time-to-hire, EDI monitoring, cost-per-hire, etc. Up-to-date knowledge and Understanding of human resources best practice and a thorough Understanding of the practical application of employment law. Knowledge and Understanding of key human resources processes such as payroll and pensions, human resources information systems and recruitment. Successful experience delivering human resources support in a public sector environment, including interpreting and applying terms and conditions of service and contracts of employment. Sound experience of managing and bringing to a successful conclusion complex and contentious human resources casework, including discipline, grievance, capability and harassment. Ability to work collaboratively to review, develop and implement effective human resources policies and procedures. Ability to analyse and interpret complex information and prepare and deliver briefings and or presentations. Demonstrate successful experience promoting and implementing equality and diversity considerations in all aspects of Human Resources Management, including organisation development. Successful experience working collaboratively on change management initiatives and projects. Effective communication, influencing and persuasion skills Ability to engender trust and confidence and demonstrate probity and integrity in the provision of advice and support on complex human resources issues. Demonstrate ability to manage conflicting priorities and a demanding workload. Qualification Essential GCSES or equivalent to include Maths and English Degree or equivalent managerial-level qualification Graduate membership of the CIPD environment Advanced user Microsoft Office, Word, Excel, PowerPoint, Outlook, social media. Essential Compliance Requirements 3 Years of References Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment. Client Details The employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment. Description Coordinate customer fulfilment processes to ensure timely and accurate service delivery. Manage and update customer records, ensuring all information is current and accurate. Assist with scheduling and communication to meet customer needs effectively. Handle incoming customer inquiries and provide solutions in a professional manner. Collaborate with internal teams to resolve any fulfilment-related issues. Monitor and track orders, ensuring they meet delivery timelines and quality standards. Prepare reports and summaries for management as required. Support the secretarial and business support department with administrative tasks. Profile A successful Temporary Customer Fulfilment Coordinator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and multitasking skills to manage a dynamic workload. Proficiency in using office software and customer management systems. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and the ability to work independently. A keen eye for detail to ensure accuracy in customer records and reporting. Flexibility to adapt to temporary assignments with a positive attitude. Job Offer Opportunity to work in a professional and supportive team environment. Convenient location in Geneva. Exposure to secretarial and business support operations. This is an excellent opportunity for individuals looking to enhance their skills and gain experience in a reputable organisation. If you believe you are a good fit for the Temporary Customer Fulfilment Coordinator role, please apply today!
May 05, 2026
Seasonal
This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment. Client Details The employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment. Description Coordinate customer fulfilment processes to ensure timely and accurate service delivery. Manage and update customer records, ensuring all information is current and accurate. Assist with scheduling and communication to meet customer needs effectively. Handle incoming customer inquiries and provide solutions in a professional manner. Collaborate with internal teams to resolve any fulfilment-related issues. Monitor and track orders, ensuring they meet delivery timelines and quality standards. Prepare reports and summaries for management as required. Support the secretarial and business support department with administrative tasks. Profile A successful Temporary Customer Fulfilment Coordinator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and multitasking skills to manage a dynamic workload. Proficiency in using office software and customer management systems. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and the ability to work independently. A keen eye for detail to ensure accuracy in customer records and reporting. Flexibility to adapt to temporary assignments with a positive attitude. Job Offer Opportunity to work in a professional and supportive team environment. Convenient location in Geneva. Exposure to secretarial and business support operations. This is an excellent opportunity for individuals looking to enhance their skills and gain experience in a reputable organisation. If you believe you are a good fit for the Temporary Customer Fulfilment Coordinator role, please apply today!
We are seeking a highly organised and detail-oriented Order Fulfilment Coordinator to manage customer orders from handover through to successful delivery. This role requires strong collaboration across multiple teams and a proactive approach to ensuring a seamless customer experience. Key Responsibilities: Take ownership of sales orders within SAP following order handover, managing the full order lifecycle to ensure on-time delivery Liaise with internal and external stakeholders including sourcing, procurement, repair vendors, warehouse, logistics, compliance, and finance to resolve issues and maintain smooth order progression Provide regular updates to stakeholders on order status, highlighting any risks or issues Support accurate financial reporting by tracking and updating pacing risks and opportunities Participate in daily operational meetings, identifying process improvement opportunities and driving efficiencies Ensure full compliance with company policies, local regulations, and relevant laws Requirements: Experience using CRM/ERP systems such as Salesforce and SAP (or similar) Background in a service, operations, or customer support environment Strong organisational and communication skills with a high level of attention to detail Ability to collaborate effectively across cross-functional teams Additional language skills are advantageous Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook If you thrive in a fast-paced environment and enjoy coordinating across teams to deliver excellent customer outcomes, we encourage you to apply (url removed)
May 05, 2026
Contractor
We are seeking a highly organised and detail-oriented Order Fulfilment Coordinator to manage customer orders from handover through to successful delivery. This role requires strong collaboration across multiple teams and a proactive approach to ensuring a seamless customer experience. Key Responsibilities: Take ownership of sales orders within SAP following order handover, managing the full order lifecycle to ensure on-time delivery Liaise with internal and external stakeholders including sourcing, procurement, repair vendors, warehouse, logistics, compliance, and finance to resolve issues and maintain smooth order progression Provide regular updates to stakeholders on order status, highlighting any risks or issues Support accurate financial reporting by tracking and updating pacing risks and opportunities Participate in daily operational meetings, identifying process improvement opportunities and driving efficiencies Ensure full compliance with company policies, local regulations, and relevant laws Requirements: Experience using CRM/ERP systems such as Salesforce and SAP (or similar) Background in a service, operations, or customer support environment Strong organisational and communication skills with a high level of attention to detail Ability to collaborate effectively across cross-functional teams Additional language skills are advantageous Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook If you thrive in a fast-paced environment and enjoy coordinating across teams to deliver excellent customer outcomes, we encourage you to apply (url removed)
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 05, 2026
Contractor
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Administration Coordinator Location: Redcar Hours: Full-time (37.5 hours per week) Type: Temp to Perm We are currently supporting our client in the recruitment of an Administration Coordinator to join a leading science and innovation campus. This role is integral to the efficient operation of a multi-occupancy site, providing administrative, financial, and customer-focused support across a diverse range of occupiers. Key Responsibilities: Assist with preparation of budgets, financial reports, and service charge reconciliations Process invoices and manage purchase orders Maintain accurate administrative records and systems Act as a point of contact for occupiers, supporting queries and building relationships Support reporting requirements for site leadership Provide reception and front-of-house cover as required Requirements: Proven experience in an administrative or coordination role Strong organisational and multitasking abilities Experience with financial processes such as invoicing or budget tracking Proficiency in Microsoft Office 365 Excellent communication and stakeholder engagement skills Desirable: Experience within facilities or property management Exposure to technical, engineering, or science-led environments This is an excellent opportunity to join a well-established and dynamic site, offering exposure to a wide range of industries and stakeholders.
May 05, 2026
Seasonal
Administration Coordinator Location: Redcar Hours: Full-time (37.5 hours per week) Type: Temp to Perm We are currently supporting our client in the recruitment of an Administration Coordinator to join a leading science and innovation campus. This role is integral to the efficient operation of a multi-occupancy site, providing administrative, financial, and customer-focused support across a diverse range of occupiers. Key Responsibilities: Assist with preparation of budgets, financial reports, and service charge reconciliations Process invoices and manage purchase orders Maintain accurate administrative records and systems Act as a point of contact for occupiers, supporting queries and building relationships Support reporting requirements for site leadership Provide reception and front-of-house cover as required Requirements: Proven experience in an administrative or coordination role Strong organisational and multitasking abilities Experience with financial processes such as invoicing or budget tracking Proficiency in Microsoft Office 365 Excellent communication and stakeholder engagement skills Desirable: Experience within facilities or property management Exposure to technical, engineering, or science-led environments This is an excellent opportunity to join a well-established and dynamic site, offering exposure to a wide range of industries and stakeholders.
The role of Billing Coordinator in the thriving US legal sector involves managing billing processes and ensuring accuracy in financial transactions. This position requires a strong understanding of accounting principles and excellent organisational skills to support the smooth operation of the accounting & finance department. Client Details A well-established global legal practice recognised for advising on complex regulatory, contentious, and corporate matters. It supports a broad mix of clients, including large organisations and public sector bodies, and is known for its collaborative working style, high professional standards, and involvement in multi-jurisdictional work. Description The key responsibilities of this Billing Coordinator role will be: Ensure client invoices are prepared in compliance with firm policy, agreed pricing arrangements, as well as client billing guidelines and applicable regulations. Identifies billing issues and resolves or escalates as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite 3e, and other reporting tools. Prepares and distributes London WIP reports and outstanding accounts receivable reports for bimonthly review meetings with partners and senior finance. Tracks and resolves billing and collection related inquiries from lawyers and clients in a timely and professional manner. Partners with billing attorneys to support accounts receivable collections, including proactive client outreach. Executes and manages the full billing cycle, including narrative edits, transfers, adjustments, write-offs, revisions, and final invoice dispatch, ensuring accuracy and timeliness of client invoices. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance for assigned ebilling clients. Submits electronic invoices (ebills), monitors progress and communicates status to assigned billing lawyers. Ensure all billing complies with VAT rules, Solicitors' Accounts Rules and AML requirements Collaborate closely with senior stakeholders, lawyers, and personal assistants to uphold efficient financial procedures and maintain high standards of financial hygiene Assists professional staff and attorneys with the firm's billing procedures using 3E accounting software. Performs ad hoc analysis and research as requested. Assists with correcting breaches as well as finding long term solutions. Collaborates promptly with the wider finance team on reconciliation queries Participates in special projects and provides coverage for teammates as required. Consistently delivers a high level of customer service. Profile The successful Billing Coordinator should have: A solid understanding of accounting and billing processes. Proficiency in relevant accounting software and tools. Strong attention to detail and organisational skills. The ability to work independently and meet deadlines effectively. Excellent communication skills for liaising with clients and internal teams. A proactive approach to problem-solving and process improvement. Job Offer The successful Billing Coordinator will receive: Competitive salary range of 45,000 to 55,000 per annum. Opportunities to work in a professional and supportive environment. Hybrid working and flexible hours pattern Potential for career development within the accounting & finance department.
May 05, 2026
Contractor
The role of Billing Coordinator in the thriving US legal sector involves managing billing processes and ensuring accuracy in financial transactions. This position requires a strong understanding of accounting principles and excellent organisational skills to support the smooth operation of the accounting & finance department. Client Details A well-established global legal practice recognised for advising on complex regulatory, contentious, and corporate matters. It supports a broad mix of clients, including large organisations and public sector bodies, and is known for its collaborative working style, high professional standards, and involvement in multi-jurisdictional work. Description The key responsibilities of this Billing Coordinator role will be: Ensure client invoices are prepared in compliance with firm policy, agreed pricing arrangements, as well as client billing guidelines and applicable regulations. Identifies billing issues and resolves or escalates as appropriate. Prepares standard and ad hoc reports utilizing Excel, Elite 3e, and other reporting tools. Prepares and distributes London WIP reports and outstanding accounts receivable reports for bimonthly review meetings with partners and senior finance. Tracks and resolves billing and collection related inquiries from lawyers and clients in a timely and professional manner. Partners with billing attorneys to support accounts receivable collections, including proactive client outreach. Executes and manages the full billing cycle, including narrative edits, transfers, adjustments, write-offs, revisions, and final invoice dispatch, ensuring accuracy and timeliness of client invoices. Documents billing process and updates documentation for procedures related to special client billing arrangements. Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance for assigned ebilling clients. Submits electronic invoices (ebills), monitors progress and communicates status to assigned billing lawyers. Ensure all billing complies with VAT rules, Solicitors' Accounts Rules and AML requirements Collaborate closely with senior stakeholders, lawyers, and personal assistants to uphold efficient financial procedures and maintain high standards of financial hygiene Assists professional staff and attorneys with the firm's billing procedures using 3E accounting software. Performs ad hoc analysis and research as requested. Assists with correcting breaches as well as finding long term solutions. Collaborates promptly with the wider finance team on reconciliation queries Participates in special projects and provides coverage for teammates as required. Consistently delivers a high level of customer service. Profile The successful Billing Coordinator should have: A solid understanding of accounting and billing processes. Proficiency in relevant accounting software and tools. Strong attention to detail and organisational skills. The ability to work independently and meet deadlines effectively. Excellent communication skills for liaising with clients and internal teams. A proactive approach to problem-solving and process improvement. Job Offer The successful Billing Coordinator will receive: Competitive salary range of 45,000 to 55,000 per annum. Opportunities to work in a professional and supportive environment. Hybrid working and flexible hours pattern Potential for career development within the accounting & finance department.
