Office Administrator

Office Administrator

A local authority is looking for a friendly and organised individual to provide front-of-house and administrative support in a busy Family Hub supporting children, young people and families.

Role Purpose

• Act as the first point of contact, providing a welcoming and professional reception service
• Support the smooth day-to-day running of the Family Hub

Main Responsibilities

• Manage reception, greet visitors and handle enquiries
• Monitor shared inboxes and answer incoming calls
• Input and maintain data on Management Information Systems
• Process Request for Support forms and related admin tasks
• Keep reception area clean, organised and displays up to date
• Provide information and signposting to local services
• Handle sensitive enquiries with professionalism
• Liaise with Property Services for maintenance and repairs
• Complete basic health and safety checks and maintain first aid kits
• Provide general administrative support
• Process purchasing using the financial system
• Support Family Hub groups and events
• Ensure compliance with Data Protection and Health and Safety

Requirements

• Experience in administration or reception
• Strong communication and organisational skills
• Confident using IT systems
• Able to manage a varied workload in a busy environment

Additional Information

Enhanced DBS with Child Barred List check required

Location: Turlin Moor Family Hub, BH16 5AH

Working Pattern: Office-based, 4 days per week (Monday, Tuesday, Thursday, Friday)

Parking: Free on-site parking