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Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well-managed environment. Key responsibilities include maintaining high standards of health and safety, with a strong focus on fire safety compliance, as well as carrying out essential administrative duties. You will also play a vital role in delivering excellent customer service, supporting residents with professionalism, empathy, and respect. The role requires flexibility, with shifts scheduled between 7:00am and 10:00pm, including weekend working. As the hostel operates 24/7, you will also be required to work some bank holidays, with time off provided in lieu. The ideal candidate will have a solid understanding of housing or supported accommodation settings, strong organisational skills, and the ability to manage challenging situations calmly and effectively. This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

JOB DESCRIPTION Do you share our passion for improving lives and creating possibilities? Our colleagues are hardworking and enthusiastic, united by a commitment to provide a high-quality person-centred service to enable our residents to live positive, independent lives. About the role We have an opportunity for a Concierge Officerto join our team at the Foyer in Sheffield on a 6-month fixed term contract, working on a Thursday and Friday 7 hours per day . The Sheffield Foyer provides accommodation, training and support to help a diverse client group of young people who have been affected by homelessness.,. As a Concierge Officer, you will play a vital role in maintaining the safety, security, and smooth operation of the building, while providing a welcoming and professional front-of-house service to residents, visitors, and external partners. What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Concierge Officer, but you will also have excellent customer service skills and a willingness to support vulnerable young people in a professional and compassionate manner. You will be able to demonstrate: A sensitive and supportive approach to vulnerable people always maintaining their dignity and self-respect. Previous concierge experience/experience of working in a similar role. Knowledge of CCTV operation. Computer literate with good knowledge of the Microsoft Office Suite. Good written and oral communication. Able to meet deadlines and complete projects . Experience of working with people aged 16-25 years . If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL

Housing Options Officer Homeless Services Birmingham / Solihull £26.50 Umbrella Full-Time Hybrid Temp Are you passionate about preventing homelessness and supporting vulnerable individuals? We are working with a well-established housing provider seeking an experienced Housing Options Officer to join their Homeless Services team on an interim basis. This is a hybrid role, combining office-based, home working, and community-based support. Vacancy Brief Role: Housing Options Officer Contract: Interim (initial short-term assignment) Hours: Full time Monday to Friday Working Pattern : There is no WFH. it is likely the successful candidate will be out in the district or in the office on average 4 days a week Location: Birmingham / Solihull (office, home & community-based working) Pay Rate: £26.50 Umbrella Compliance: DBS not required T ravel: Full UK driving licence & access to a vehicle essential Key Responsibilities Provide frontline housing advice to individuals and families at risk of homelessness Assess applications in line with the Housing Act 1996 and Homelessness Reduction Act 2017 Manage a caseload from initial contact through to resolution, including complex cases Develop personalised housing plans focused on prevention and relief of homelessness Secure suitable accommodation options including temporary and long-term housing Conduct home visits, office interviews, and attend multi-agency meetings Support vulnerable clients with a range of needs including mental health, domestic abuse, and substance misuse Work collaboratively with external partners including local authorities, landlords, and support services Maintain accurate case records and ensure compliance with legislation and policy Skills & Experience Required Experience working in Housing Options / Homelessness / Housing Advice Strong knowledge of homelessness legislation and statutory duties Experience managing complex caseloads in a fast-paced environment Ability to support vulnerable clients and handle sensitive situations Strong assessment, decision-making, and problem-solving skills Excellent communication and organisational skills Experience working with multi-agency partners IT literate with case management systems What This Role Offers This is an excellent opportunity to join a busy and supportive team where you can make a direct impact on preventing homelessness and improving outcomes for vulnerable households. Housing Options Officer Homelessness Housing Advice Homeless Prevention Housing Act 1996 Homelessness Reduction Act 2017 Temporary Accommodation Housing Needs Local Authority Social Housing Tenancy Sustainment Safeguarding Domestic Abuse Rough Sleeping Vulnerable Adults Case Management Multi-Agency Working Housing Solutions

Principal Officer - Housing Strategy Location: Swinton, Greater Manchester (M27) Job Type: Hybrid (minimum 2 days per week office-based) Salary: Umbrella: £32.04 - £34.22 per hour, PAYE: £25.14 - £26.78 per hour Start Date: ASAP Join the Housing Strategy Team at Salford City Council during a pivotal time. We are seeking an experienced and driven Principal Officer to lead on the development, delivery, monitoring, and reporting of housing and homelessness strategies and policies that significantly impact residents' lives. Day-to-day of the role: Lead the development of a supported housing needs assessment, strategy, and delivery plan. Design and implement a monitoring and reporting framework to track progress and outcomes. Ensure compliance with the Supported Housing Regulatory Oversight Act. Manage and prioritise multiple workstreams to meet tight statutory deadlines. Use data collection and analysis to inform evidence-based strategy development. Drive a partnership approach, working collaboratively with internal teams and external partners. Lead meaningful stakeholder engagement, including with people with lived experience, providers, and key partners. Produce high-quality written reports, strategies, and briefings for a range of audiences. Required Skills & Qualifications: Proven experience in strategy development, ideally within local government or housing-related services. Strong understanding of housing and homelessness issues. Demonstrable ability to work to tight deadlines and manage competing priorities. Excellent written and verbal communication skills. Experience of data analysis and using evidence to inform policy and strategy. Strong stakeholder engagement skills, with the ability to work across organisations and sectors. Ability to use initiative and operate effectively in a fast-paced environment. Benefits: Hybrid and flexible working options (subject to service needs). The opportunity to lead high-impact strategic work that improves residents' lives. A supportive, inclusive workplace culture built on the values of Pride, Passion, People, and Personal Responsibility. Commitment to equality, diversity, and inclusion, and to helping employees thrive. To apply for the Principal Officer - Housing Strategy position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Ashfield Council have an exciting opportunity for a Housing Options Officer to join the team based in Kirkby-In-Ashfield . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £32,061 - £34,434 per annum (pay award pending). Do you want to make a real difference to the lives of residents in housing need? If so, the Housing Options Officer role may be for you. You will be responsible for providing a customer focused, high-quality advice and assessment service for people who are threatened with homelessness or are experiencing homelessness. The successful candidate will be responsible for ensuring customers circumstances are investigated and their housing and support needs are assessed in accordance with the homelessness legislation, statutory guidance and the Council s policies and procedures with a view to prevent or relieve homelessness wherever possible. To meet the requirements of this role, you must be able to interpret complex legislation and guidance, contribute positively to the development of new working practices and initiatives that help to prevent homelessness, increase the take-up of housing options and minimise the use and cost of temporary accommodation. Ashfield is a great place to work where employees are valued. Benefits include a very generous holiday entitlement of up to 35 days per year, local government pension and flexible working. The successful candidate will be required to undertake an Enhanced DBS check. Closing date: 10 May 2026 Interviews: w/c 18 May 2026 If you feel you have the necessary skills and abilities to join the team as our Housing Options Officer, click " apply" we d be delighted to receive your application. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

We are recruiting on behalf of a local authority for an experienced Housing Allocations Officer to join a high-performing team responsible for delivering fair, transparent and legally compliant housing services. This is an excellent opportunity for a skilled casework and complaints professional to apply their expertise in a regulated, customer-focused environment, supporting individuals and families in accessing housing services. About the Role You will manage a varied and often complex caseload, ensuring housing applications, allocations and associated enquiries are handled efficiently, sensitively and in line with policy and legislation. The role requires strong analytical ability, sound judgement and a commitment to delivering high-quality outcomes, particularly when dealing with vulnerable individuals or sensitive cases. Key Responsibilities of a Housing Allocations Officer: Manage housing applications, assessments and allocations in accordance with legislation and local policy Investigate and resolve complex or escalated housing cases, complaints and disputes Produce clear, accurate case records, decision letters and reports Ensure compliance with regulatory frameworks, safeguarding requirements and service standards Liaise with internal teams, external partners and stakeholders to support effective service delivery Identify trends, risks and service issues, contributing to continuous improvement initiatives Support customers with empathy and professionalism, particularly in sensitive or high-risk situations About You: Experience managing complex, high-volume caseloads Excellent written communication skills, including report writing and decision-making documentation Strong understanding of fairness, compliance and evidence-based decision making Ability to handle sensitive situations with empathy and professionalism Analytical skills with the ability to identify trends and improve service delivery Experience working with vulnerable individuals and applying safeguarding principles Desirable Experience for this Housing Allocations Officer role: Experience within housing allocations, homelessness services or local government Knowledge of relevant housing legislation and policy frameworks Background in complaints handling, investigations or legal/regulatory work Role Benefits: Hybrid working - 2 days in the office 3 days WFH In person training provided Competitive hourly rate 5 month contract If this Housing Allocations Officer position is of interest, please apply or contact (url removed)

We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A London local authority is seeking an experienced Interim Housing Options Officer to join their team for an initial 3 month period. You will be responsible for delivering statutory homelessness functions, managing live caseloads, and supporting residents at risk of homelessness in line with current legislation. Key Responsibilities: Managing a live caseload of homelessness applications from triage through to decision stage Carrying out assessments and investigations under Part VII of the Housing Act 1996, as amended by the Homelessness Reduction Act 2017 Making and issuing statutory decisions including s184s . Completing Personalised Housing Plans (PHPs) and carrying out prevention and relief work What you'll need: Recent experience working as a Housing Options Officer within a UK local authority Ability to attend the council offices 2 days a week If you are interested, please send your CV to (url removed), along with your availability for a call to discuss this role in more detail.

Job Title: Housing Accommodation Officer Contract: 3 Months Temporary Hours: 22.5 hours per week (Monday, Wednesday & Friday) Role Overview We are currently recruiting for a Temporary Part-Time Housing Accommodation Officer to support the management and delivery of Temporary Accommodation (TA). This is a hands-on, varied role requiring a mix of office-based work, home working, and regular onsite visits. The successful candidate will work closely with the housing team and external providers to ensure TA properties are safe, compliant, and ready for occupation at short notice. Key Responsibilities Support the preparation of Temporary Accommodation to a lettable standard Conduct property inspections and spot checks Carry out fire alarm checks within TA properties Complete inventories for accommodation units Manage check-ins, often at short notice Carry out check-outs and final inspections Respond to and resolve TA-related issues Provide general support to the wider housing team Liaise with external accommodation providers to arrange placements quickly Candidate Requirements IT literate and able to learn internal housing systems Knowledge of safeguarding and appropriate reporting procedures Full UK driving licence and access to own vehicle Able to respond to short-notice requests and attend properties locally Previous experience in housing, homelessness, or property management is desirable Additional Information This role requires a flexible and organised individual who can manage competing priorities and respond effectively to urgent situations. If you have relevant experience and are looking for a flexible, part-time opportunity within housing, we would like to hear from you. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on (url removed) or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Sellick Partnership are excited to be recruiting for a Housing Litigation Lawyer, Solicitor, or Barrister, to join a well-regarded legal services team in a South London Council. This is an excellent post for a qualified Solicitor or Barrister who is wanting to extend their experience in public sector housing litigation work. We are looking for a Housing Litigation Lawyer to advise client officers, and have conduct of litigation on behalf of the council. Local Authority experience is highly desirable. The successful Housing Litigation Lawyer will work on a wide range of housing and litigation matters, at all levels of court and tribunals. The role will involve covering a wide range of housing management issues including housing possessions, anti-social behaviour injunctions, housing disrepair and homelessness. Applicants will need to be able to demonstrate experience of handling a complex caseload of this nature including drafting and advocacy and preferably have experience of working for a local authority or social landlord in this context. The Housing and Litigation Team is very friendly and supportive, and can offer some training where appropriate. This position will suit an ambitious team player who will be able to adapt well within the local authority. Our client is happy to consider candidates from either a public sector or private practice background. The role will involve office presence once a week at the offices in South London and there may be the requirement to attend Court hearings in person. The Council offices are easily accessible via public transport. The role is locum initially for 3 months and is likely to be extended for 6-9 months + rolling contract. We encourage interested applicants to apply immediately to be considered for short listing. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: Housing & Support Officer (Level 1 / Level 2) Location: Swindon Hours: (Apply online only) or (Apply online only) Salary: £27,000 per annum Job Overview We are currently recruiting for a compassionate and motivated Housing & Support Officer to support vulnerable individuals facing multiple and complex needs. This rewarding role involves helping clients sustain accommodation, improve independence, and overcome barriers such as homelessness, mental health challenges, substance misuse, offending behaviour, and unemployment. You will work closely with internal teams and external agencies to deliver person-centred support, housing management, and resettlement services that empower individuals to make positive long-term changes. This position requires flexibility, excellent communication skills, and a genuine commitment to improving lives. Participation in an on-call rota may be required. Key Responsibilities Provide housing management, tenancy sustainment, and resettlement support to clients. Process referrals and complete assessments to determine suitability for services. Manage an allocated caseload effectively, ensuring timely support and accurate records. Develop personalised support plans focused on housing goals, independence, and wellbeing. Carry out regular reviews and monitor progress against agreed outcomes. Support clients with accessing benefits, budgeting, charitable grants, and income maximisation. Liaise with landlords, housing providers, support agencies, and statutory services. Advocate on behalf of clients to access appropriate services and opportunities. Manage breaches of tenancy/licence agreements in line with procedures. Maintain accurate case notes, records, and database systems. Assist in reducing void periods and ensuring properties are occupied promptly. Conduct health & safety checks on properties and report repairs or maintenance issues. Support rent recovery processes and work with relevant teams regarding arrears. Attend client meetings, case reviews, and multi-agency meetings as required. Provide reports, statistical information, and case studies when needed. Contribute to team meetings, training, and continuous service improvement. Provide cover for colleagues during absence when required. Work occasional evenings or weekends where service delivery requires it. Requirements Essential Skills & Experience Experience working in housing, homelessness, support work, social care, or a related field. Strong understanding of the challenges faced by vulnerable adults. Excellent communication skills, both written and verbal. Ability to build professional relationships and motivate clients positively. Good organisational skills with the ability to manage a busy caseload. Strong IT skills including Microsoft Office and case management systems. High levels of confidentiality, professionalism, and attention to detail. Ability to work independently and as part of a team. Flexible and adaptable approach to work. Full UK driving licence and access to a vehicle is essential. Benefits Mileage paid at 45p per mile for business travel. Ongoing training and development opportunities. Supportive team environment. Career progression opportunities. Competitive salary and benefits package. Compliance Requirements Enhanced DBS check required. Right to work in the UK. Willingness to work within safeguarding, confidentiality, equality, diversity, and health & safety policies. Apply Now If you are a serious applicant who meets the above criteria and is looking to join a successful and growing team, we want to hear from you. This role offers an excellent opportunity for career progression and the chance to become a valued permanent member of staff. Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don t have a CV? Call the office on (phone number removed) and the team will help you with your registration. Gap Personnel is acting as an employment business.

We are looking to welcome a professional individual who is passionate about supporting people through some of the most challenging moments in their lives to join our dedicated Homelessness Team As a Housing Solutions Officer, you'll be at the forefront of offering practical, compassionate support to individuals and families in need of housing solutions. You'll be on the frontline of homelessness prevention, thinking on your feet to stop crises before they happen and finding swift, effective solutions when thy do. You will have the chance to make a lasting, positive impact on the lives of residents in need of support. Key Responsibilities Providing Comprehensive Housing Advice: Every day, you'll work with residents who need urgent help, using your expertise and creativity to offer tailored housing advice. Preventing and Relieving Homelessness : By exploring every possible avenue, you'll work creatively to help residents stay in their homes or quickly find new, safe accommodation when needed. Managing Housing Register and Homeless Applications : You'll handle cases with urgency and care, undertaking statutory investigations and ensuring individuals understand the process and their rights, and helping them navigate the complexities of homelessness services. Handling Complex Caseloads : With the ability to prioritise and multi-task, you'll efficiently manage multiple cases whilst maintaining the highest standards and professionalism. Working with Partners : You'll collaborate with housing providers, landlords and other agencies to secure the best possible outcomes, always putting the customer at the heart of the process. We're looking for someone who: Cares Deeply About Making a Difference : You'll be driven by a passion for helping people, with the emotional intelligence to support residents during stressful times. Has Strong Communication Skills : You'll be able to break down complex information, offer clear advice, and advocate for residents when working with landlords and service providers. Can Juggle Competing Priorities : In a fast-paced environment, you'll stay organised, focused, and responsive to ensure no one falls through the cracks. Is Compassionate and Customer-Focused : You'll be working with vulnerable individuals who need someone they can trust. We're looking for someone who can build rapport with clients, communicate clearly, and act with integrity at all times. Is a Problem-Solver with a Positive Attitude : Whether it's negotiating with landlords or finding alternative housing options, you'll take a proactive approach to solving problems in the best interests of the people you support. Is Experienced and Professional : You'll have a background in housing or advisory services, with a solid understanding of the legal framework surrounding homelessness. You can handle sensitive cases with professionalism and care. If you are serious about using your skills to help others and thrive in a challenging but rewarding environment, you'll find this role fulfilling and empowering. It's not for the faint-hearted, but for those who are driven, compassionate and committed to making a difference this is a great opportunity. Closing Date: 3rd May 2026 Interview Date: To be confirmed Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Job Title: Supported Housing Officer Location: Central Bristol Salary: £26,000 - £28,000 per annum Closing Date: Wednesday 6th May 2026 Job Type : Full Time, Temporary Fixed-term contract until 31st March 2029 with the possibility of extension Ron Jones House is located in central Bristol and houses men aged 22+ who are either experiencing or are at risk of homelessness. Phoenix Place is also located in central Bristol and houses single women and mothers and babies at risk of homelessness. Ron Jones House and Phoenix Place are working with St Mungos to deliver the Rough Sleepers Prevention Service which provides short-term accommodation at these two projects. In this newly created role, you will work with 12 short-term rough sleepers at Ron Jones House and three at Phoenix Place plus a small caseload of residents at RJH We are looking for an organised and driven Supported Housing to deliver a psychologically informed housing and support service to benefit the client groups we serve. What you will be doing: Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding. To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes What you will need to be successful: Putting customers first. An understanding of resident support needs and being able to help them to find solutions Open to change, embraces improvement and takes on board new ideas Understands the importance of quality service delivery and is impact on business success. Strives to deliver high quality affordable services Empathy, an understanding of residents views and being able to encourage colleagues to do the same. Effective time management in a fast-paced environment and being able to prioritise your own workload. Take a proactive approach to targets and plans ahead. Benefits: Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Ability to work from home on occasion to complete training and admin. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. 'Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people's life's journey. If you'd like to make a difference in your career and other's people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.' Elim Colleague How to apply: For more details on the role and to apply please visit our website. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR. We will be reviewing applications as they are received and interviewing those who meet the role requirements. The advert will close as soon as a successful candidate is appointed. We are proud to be an inclusive and values driven organisation that celebrates the diversity of our colleagues. We see the importance of creating an inclusive workforce that reflects our diverse customer base and so welcome applications from underrepresented groups. Please click APPLY to be redirected to our careers page to compete an application form for this role. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.

We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Advert: Relief Duty Officer (Housing Options) Contract: Initial 3-month contract Working Pattern: Hybrid (2 days per week in the office) First Recruitment are seeking an experienced Relief Duty Officer (Housing Options) to join our client's Housing Options Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional to support a busy frontline team and make a real impact for residents at risk of homelessness. Key Responsibilities Prevent homelessness through early intervention, tailored advice, and creative problem-solving. Investigate homelessness applications thoroughly and make timely, legally robust decisions. Work closely with Housing Associations to support early intervention under the "commitment to refer". Assess housing needs, identify risks, and provide realistic solutions to sustain or secure accommodation. Conduct home visits where appropriate to mediate and support households at risk. Secure suitable temporary accommodation for eligible clients and monitor their welfare. Work collaboratively with Social Services, Health, Probation, Police, and other agencies. Maintain accurate case records and contribute to statistical reporting. Represent the service at internal and external meetings, including multi-agency forums. Candidate Requirements Minimum 2 years' experience working as a Housing Options Officer. Experience using Home Connections and/or HOPE systems is desirable. Access to a car Must hold a current DBS check. Benefits once you begin temping with First Recruitment Services: 24/7 access to NHS approved GP telephone support and prescription services Access to the UK's largest employees discount platform Specialist medical assistance and support hotline Weekly pay Hundreds of gym discounts 24/7 access to mental health crisis support and counselling Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability.

We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officer to join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs. Key Responsibilities of a Housing Support Officer: Provide day-to-day frontline support to residents within supported accommodation Carry out routine health & safety checks across the scheme Support residents with housing applications and move-on plans into independent accommodation Work closely with local authority housing teams on referrals and placements Support individuals with complex needs, including substance misuse, mental health challenges, and offending histories Maintain accurate and up-to-date support plans and case notes Conduct regular keywork sessions and risk assessments with residents Support residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services) Manage low-level tenancy-related issues, including rent awareness and property upkeep Respond appropriately to incidents, safeguarding concerns, and anti-social behaviour Liaise with external agencies and support services to coordinate holistic support Offer flexible cover across nearby services when required What We'd Love To See From You as a Housing Support Officer: Previous experience in supported housing, homelessness services, hostel work, or similar frontline roles Confident supporting individuals with complex needs Practical knowledge of housing processes, including housing register applications Ability to carry out basic health & safety checks reliably Flexible approach to working across services Able to work 28 hours across five days Full UK driving licence (desirable) Enhanced DBS check If this Housing Support Officer role is of interest, please apply or contact (url removed) or (url removed)

Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Positive Employment is currently recruiting for a Housing Officer for our client a government organisation in Barnstaple, Devon. The successful post holder will provide timely high quality frontline housing related advice and assistance in order to maximise our customers' housing opportunities. Take action to prevent homelessness occurring, using the organisation agreed prevention policies. Investigate and make decisions in all aspects of homelessness applications. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 2/3 days in the office per week. Duties and Responsibilities but not limited to: Attend to general service requests regarding advice and assistance. Assess the housing needs of our clients by office, telephone and home based interviews. Then provide advice to help them find acceptable solutions to their problems. Investigate service requests when clients present themselves as homeless or are threatened with homelessness. Use the organisation's agreed homelessness prevention policies to prevent homelessness. Administer and carry out the organisation's statutory obligations to people threatened with or are experiencing homelessness. Undertaking detailed interviews/enquiries to determine homeless applications and notifying applicants in accordance with the legislation, performance standards and Codes of Practice. Liaising with Temporary Accommodation Officers over the placement of homeless persons into temporary accommodation. Providing advice and financial assistance to help customers remain in their home, or assistance with obtaining accommodation privately. Personal Requirements: Educated to at least HND/first degree level in housing or equivalent by experience. Hold full membership of the Chartered Institute of Housing or other appropriate institution. Sufficient technical and legal knowledge across the functions of homelessness prevention and homelessness to operate effectively. This will include mental health, drugs and domestic violence awareness, and understanding of welfare benefits and housing law in relation to immigration and young people. Working Hours: 36hrs / Monday - Friday Pay: £28.00 per hr Please note this role is within the scope of IR35.

Community Champion (Community Engagement Co-ordinator) Langport, Somerset (with outreach across Somerset) Part-time 20 hours per week Fixed-term (12 months) Full-time potential for the right candidate (37.5 Hours) 15.00 per hour About the Opportunity We are delighted to be partnering with a forward-thinking, community-focused charity to recruit a Community Champion for their vibrant Community Hub in Langport. With newly secured Big Lottery funding and ambitious growth plans, this is a fantastic opportunity to join an organisation at an exciting stage of development. The successful candidate will play a pivotal role in strengthening community engagement, developing impactful programmes, and securing funding to support long-term sustainability. The Role As Community Champion, you will be the visible and approachable face of the Community Hub, building strong local relationships, leading community initiatives, and driving engagement across Somerset. This is a varied, hands-on role combining community outreach, programme coordination, fundraising, and communications. Key Responsibilities Community Engagement & Partnership Building Act as a key advocate for the local community Develop strong relationships with residents, organisations, and stakeholders Facilitate community meetings, forums, and drop-in sessions Ensure underrepresented voices are heard and supported Programme Development & Delivery Coordinate a diverse programme of events and activities Identify emerging needs and develop new initiatives Work collaboratively with partners to deliver workshops and services Ensure activities are inclusive, accessible, and impactful Fundraising & Income Generation Research and identify funding opportunities Write high-quality funding applications and reports Manage a pipeline of funding bids and deadlines Support the development of compelling impact stories Leadership & Coordination Lead and facilitate a Community Committee Work closely with internal teams to ensure aligned delivery Monitor, evaluate, and report on outcomes and impact Occasional work in the kitchen Communications & Outreach Manage social media, newsletters, and promotional content Increase awareness and engagement with the Hub Strengthen links with wider community networks across Somerset Candidate Profile Essential Skills & Experience: Experience in fundraising, marketing, or communications roles Proven track record of securing funding or income Excellent written communication skills Strong organisational and time management abilities Experience delivering or coordinating community-based initiatives Confident using social media and digital tools Strong interpersonal and stakeholder engagement skills Ability to work independently and manage competing priorities Desirable: Experience within the charity or non-profit sector Knowledge of CRM systems or supporter databases Understanding of social issues such as mental health, homelessness, or rural disadvantage Experience with tools such as Canva, Mailchimp, or Adobe Express What's on Offer Opportunity to make a meaningful impact within a growing organisation Flexible, part-time hours (20 hours per week) Full-time position for the right candidate Supportive and collaborative working environment Involvement in innovative and community-led projects Ongoing training and development opportunities Additional Information Start Date: as soon as possible Reporting to: Chief Operations Officer DBS: Not required The Best Connection is acting as an Employment Business in relation to this vacancy.