22 jobs found

Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Contract Support / Helpdesk (London/Hybrid) Company: CBRE Global Workplace Solutions Job Type: Full-Time Permanent CBRE is the global leader in commercial real estate services, with over 70,000 employees operating in 48 countries. We are driven by a vision to be the preeminent, vertically integrated, globally capable real estate service firm. CBRE Global Workplace Solutions (GWS) is seeking a Contract Support / Helpdesk professional to join our dynamic team. This is a London based role offering hybrid working and the opportunity to work within a high-performing environment that values innovation, collaboration, and excellence. What You'll Do: Provide comprehensive contract administration support to the contract team Maintain accurate records of financial transactions and contract reporting Liaise with client representatives and internal teams Allocate tasks and PPMs to engineers, ensuring efficiency and clarity Support monthly billing and contract review reporting Manage reactive and planned maintenance tasks using Concept Evolution and FSI Go Key Responsibilities: Financial and commercial contract support Report preparation and documentation management Subcontractor and purchase order administration Timesheet collation and data quality checks Contract setup and escalation process support General office duties including correspondence, filing, and meeting minutes What We're Looking For: Experience in maintenance planning and contract administration Strong analytical, organisational, and communication skills Proficiency in Microsoft Excel, Word, and PowerPoint Familiarity with Concept Evolution CAFM system and finance systems Ability to challenge processes and suggest improvements A collaborative team player with a proactive mindset Why Join CBRE? Work with a global leader in real estate services Be part of a supportive and inclusive team Access to professional development and career growth opportunities

IT Support Team Leader (UK & Ireland) Liverpool (One day remote) £40K-45K An IT Support Team Leader is required for our logistics client, to manage and support IT services across the UK & Ireland. This is a hands-on leadership role, combining people management with second-line technical support in a fast-paced business environment. You'll manage daily IT support operations, ensure excellent service availability during core business hours, and provide technical expertise across our infrastructure and end-user environments, supporting over 500 users across multiple locations. Responsibilities- Lead the UK & Ireland IT support team and daily operations Provide second-line desktop, server and Microsoft 365 support Manage incidents and service requests via the Global Helpdesk Ensure high service levels and customer satisfaction Support Windows 11, Windows Server, AD, and Teams telephony Travel regularly to UK & Ireland offices (occasional Europe) Expereince required- Essential: Significant experience in a business IT support environment Strong knowledge of: Windows 11 Windows Server 2019/2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a team Desirable: VMware and/or Hyper-V virtualisation experience SCCM-based PC deployment IT security awareness (AV, phishing, spam protection)

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across the North West supporting over 150 schools, the organisation supports a diverse range of educational settings, providing end-to-end technology solutions including infrastructure, cloud services, cybersecurity, digital platforms and ongoing support. Its approach is rooted in a deep understanding of the education landscape, safeguarding responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. As the organisation continues to grow, it is investing in its people, processes and technology to strengthen its service offering and scale responsibly. It offers a professional, supportive environment where individuals are trusted, empowered and encouraged to contribute ideas, develop their expertise and make a meaningful impact within the education sector. Your new role Reporting to the IT Service Director, this role sits within a dedicated education-focused technical services team, providing first line and second line IT support to primary schools across Merseyside. You will work closely with schools to resolve day-to-day technical issues, maintain secure and reliable systems, and ensure technology consistently supports teaching, learning and school operations. The role is hands-on and varied, covering helpdesk support, on-site and remote troubleshooting, system maintenance, device builds and installations, and the ongoing monitoring of backups, security and filtering systems. As an IT Technician joining this reputable managed service provider, you will become an integral part of the team where you will further develop your own skills and knowledge. What you'll need to succeed In order to be successful in securing this position, you will ideally have IT support experience in the education sector, having worked in a school, college or multi-academy trust setting. You will have a proactive approach to providing IT support, with experience working in an end-user-facing setting, where excellent customer service and communication skills are required. You will have a strong working knowledge of Microsoft 365, as well as ideally a working knowledge of systems and technologies in the education sector. What you'll get in return In return, you will be paid a competitive salary of between £32,000 and £35,000 depending on the level of your experience, as well as knowledge of the education sector. You will become an integral part of this well-established team where you will have the opportunity to further develop your own skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.

Maintenance Planner/Scheduler Location: Manchester Salary: 28,000 per annum Job Type: Temp to Perm Working Hours: Monday - Friday, 8:30am - 5:00pm Start Date: Immediate start available or after notice period Our client is currently seeking a Maintenance Planner to join their team in Manchester. This is an excellent opportunity for someone with strong organisational skills who is looking to develop their career within maintenance planning and coordination. The role will initially be offered on a temporary basis with the opportunity to become permanent . Full training will be provided; however, previous experience in planning, scheduling, or a similar coordination role would be beneficial. Key Responsibilities Planning and coordinating maintenance workflows received via the helpdesk Prioritising and scheduling multiple planned preventative maintenance (PPM) tasks Monitoring the progress of work and communicating any delays to the relevant teams Handling client calls and logging faults on the CMMS system Supporting the day-to-day management of the CAFM system Working closely with Team Leaders within the planning office to ensure the efficient delivery of planned and reactive maintenance Monitoring CAFM data, including PPM and reactive work orders Assisting with reporting and ensuring accurate data management for all tasks logged on the system Requirements Previous experience using CAFM systems (desirable) Good Microsoft Office skills Previous planning or scheduling experience (desirable) Proven experience in a similar coordination or administrative role Strong organisational and communication skills This role offers the opportunity to join a well-established maintenance team with the potential for a long-term permanent position . helpdesk, scheduling, maintenance, PPM, facilities management, property services, Manchester

Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.

Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Randstad are working with a leading UK Facilities Management provider who is seeking an experienced Hard Services Manager to join their estates team. This role is focused on delivering high-quality, best-value maintenance services while driving a sustainable approach to estates management and providing technical leadership to a multi-discipline team. Package Competitive rate between 30 - 35 per hour (depending on experience) Working Hours: 9am - 5pm, 40 hours per week Schedule: Monday to Friday Position Type: Temporary with opportunity for permanent Duties Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided. Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults. Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards. Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations. Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure. Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins. Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments. Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion. Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements. Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions. Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement. Qualifications: Relevant trade qualification (Mechanical or Electrical). Proven experience managing a multi-disciplined hard FM team. Strong awareness of statutory requirements and technical compliance. Excellent communication and leadership skills. Proficiency in operating IT systems, specifically CAFM software. Experience in budget management, trend identification, and driving cost-effective practices. Full UK Driving Licence. Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.

Title: Mobile Engineer Location: Kent An opportunity has arisen for a Mobile Engineer to join the team at Galliford Try within our Facilities Management (GTFM) business unit. As Mobile Engineer you will undertake planned and reactive maintenance across GTFM sites. What you will be doing: Attend and complete all allocated tasks, including fabric, non fabric, mechanical and electrical works. Undertake all duties as directed by line management and as issued via the Helpdesk, ensuring compliance with GTFM, client and site policies and procedures. Read and interpret engineering drawings, building plans and technical documentation accurately. Use portable electronic devices to receive, update and close tasks in a timely manner. Source, purchase and account for materials required to complete assigned works, ensuring accurate reconciliation of company credit or trade card purchases. Participate in the on call rota as required. Follow all task-related instructions and complete work in accordance with current legislative requirements and recognised industry best practice. Maintain a courteous and professional manner while representing Galliford Try on client sites. Attend toolbox talks, training sessions and meetings as required. About you: Skilled in multi discipline maintenance tasks. Comfortable working independently across multiple locations. Professional, reliable and customer focused. Competent in using digital job management systems. Knowledgeable about health, safety and legislative standards. A strong communicator with a positive, team oriented attitude. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role

Role: Principal Regulatory Policy Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: Hybrid, attending an office location in Westminster, London Salary: Up to £86,212 and Civil Service Pension + up to Zones 1-6 London oyster card (or a daily contribution to travel of up to £16.30) + 30 days holiday and bank holidays Closing Date: 18 May Interviews planned for: week commencing 1June Working pattern: Full-time - The SSRO welcomes flexible working arrangements. Principal Regulatory Policy Manager This is an opportunity to join the Single Source Regulations Office (SSRO) as a Principal Regulatory Policy Manager, contributing toward the success of procurement and delivery of key non-competitive defence equipment capabilities such as the new Dreadnought class of nuclear submarines, Type 26 frigates and Skynet military satellites. We have over £115bn of contracts regulated through the regulatory framework. This is an exciting and challenging time for defence with a fast-evolving threat environment, and the Government's Strategic Defence Review and Defence Industrial Strategy now published and being implemented. The SSRO is playing an active role in these vital developments looking at how our regulatory regime can best play a part in incentivising a faster pace of delivery while protecting taxpayer value for money and ensuring fair prices to contractors that allow them to thrive. As a Principal Regulatory Policy Manager in the SSRO you will be at the heart of our thinking on how to evolve the single source regime in line with the Government's objectives. You will work with a wide range of stakeholders across the defence establishment both in the MOD and the defence industry. You will be an important part of a dynamic organisation enhancing the SSRO's reputation as an independent expert body and thought leader. The SSRO is an executive non-departmental public body that plays a central role in the regulation of the UK government's non-competitive procurement of military capabilities. The framework places controls on the prices of qualifying defence contracts and imposes transparency obligations on defence contractors. Amongst other things we establish the baseline profit rate for contracts under the single source regime, hold and analyse a wide range of contract and supplier data, publish guidance on what costs are allowable, give opinions and determinations on areas of disagreement between MOD and contractors and constantly look for ways to improve and strengthen the regime. This is a full-time role, and we would be happy to consider flexible working arrangements for the successful candidate. What will I be doing? Responsibilities Provide high-level policy expertise and advice to develop and deliver aspects of the SSRO's vision, objectives, strategies, policies and plans, including: Horizon-scanning and foresight work to inform the SSRO's future planning and strategic priorities. Keeping up to date with significant public sector, regulatory policy and parliamentary developments and disseminating this intelligence within the SSRO. Developing a strong understanding of qualifying defence contracts including key statistics and details about those the SSRO regulates. Lead the SSRO Support function including the helpdesk which primarily deals with queries about the contracting, pricing and reporting provisions of the regulatory framework, ensuring MOD and industry stakeholders are satisfied with the support services they receive. This includes: Ensuring helpdesk queries are responded to in a timely manner and within expected timescales. Ensuring onboarding sessions (which induct contractors new to the regulatory framework) and training sessions are delivered effectively and stakeholders are satisfied. Disseminating within the SSRO intelligence and information derived from support engagement so as to inform our other work. Effective line management of the Stakeholder Support Manager and the Stakeholder Support Coordinator inspiring them to deliver their best. Lead complex projects and activities, taking responsibility for delivering high quality, timely outputs. Examples of such projects/activities include: Leading the SSRO's international engagement with partner organisations and ensure that the organisation continues to be a contributing member of the International Community of Practice (ICOP). Reviewing the Act and the Regulations that govern the SSRO's activities to identify potential improvements that will make the single source regulatory framework more effective and formulate recommendations to the Secretary of State. Improving pricing and reporting under the regulatory framework. Developing the Corporate Plan, the Internal Business Plan and other strategies as required. Providing guidance to stakeholders about the operation of the regulatory framework, supporting them to implement the framework effectively and efficiently, and responding to their questions. Collaborate with staff across the SSRO and work successfully in multi-disciplinary teams, including project teams drawn from across other established teams. Share knowledge with colleagues where this will assist their work. Manage and lead such teams as required. Engage effectively with stakeholders across the defence community (both public and private sector) and wider Government and regulators. Manage public consultations and other appropriate channels of engagement. Communicate the SSRO's work with influence, including preparing high quality documents. Draft in a language and style that conveys technical information in a way that is easy for non-technical audiences to comprehend. Give presentations to a wide range of internal and external audiences. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Investigate and make best use of available technology, including exploring how artificial intelligence can contribute new and innovative ways to deliver our work that improve quality and efficiency. Be a role model for the SSRO's values and behaviours and an active participant in the SSRO's corporate life. Undertake such other duties as the SSRO may require, in line with business need. Person specification Essential Educated to degree level, or equivalent professional qualification or experience. Experience of working within the defence sector. Strong critical thinking abilities to challenge and consider alternatives when looking at issues. Able to master the detail, to interpret and interrogate data and derive insights from it to inform our choices, whilst not losing the bigger picture. Flexibility in thinking and ability to deal with ambiguity and change. Ability to understand complex ideas/issues and develop policies and processes that work in a defence and regulatory setting both for Government and industry. Able to take high level steers from senior staff and translate into options that are implementable for our regulatory regime, including development of ideas emerging from reviews of the legislation which governs our work. A self-starter, practical and pragmatic, with a high level of project, time and resource management skills, who demonstrates a flexible 'can do' attitude, takes on challenges and has the tenacity to actively challenge processes. Experience of planning and delivering research projects or policy reviews, with a demonstrated ability to present complex data in a clear and easy-to-understand format including both written and oral presentations for a variety of audiences. Proven ability to work collaboratively including over organisational boundaries, build relationships and engage with internal and external stakeholders while maintaining credibility and professionalism. Friendly, customer-centric approach to engaging with stakeholders and dealing with the pressures of enquiries. Conveys confidence and authority in a complex environment. Acts with integrity and consideration for others. A proficient user of MS Office packages particularly Excel, PowerPoint and Word or equivalent. Desirable A good understanding of defence or public procurement, especially commercial contracting from either an MOD and/or defence industry perspective Experience of handling sensitive data (e.g. commercial, political, intelligence, military, health, personal data or justice). Experience of developing standards or guidance, for example running consultations, development of exposure drafts and policy papers, running working groups or technical discussion panels. A good understanding of commercial economics and economic regulation in the UK. Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance but is not a reserved role and is therefore open to foreign or dual nationals. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined in the person specification, using appropriate examples; and Your CV, setting out your qualifications and experience . click apply for full job details

Facilities & Maintenance Manager We're working with a leading industrial business based in Willenhall , looking for an experienced Facilities and Maintenance Manager to lead their onsite maintenance team and drive key operational improvements. This is a hands-on leadership role responsible for managing site facilities, plant, and equipment, while ensuring full legal and safety compliance. You'll play a key part in facility restructuring, equipment upgrades, and layout optimisation to support long-term operational efficiency. Ideal for someone with a background in plant and building maintenance , and strong experience in mechanical, electrical, and factory services . Key Responsibilities Lead the facilities and maintenance function across the site Ensure legal compliance (e.g., insurance, F-Gas, fire systems, water risk, drawings) Maintain up-to-date records and systems (e.g., helpdesk, plant info, weekly tasks) Manage and coordinate contractors for repairs, servicing, and compliance Handle quote gathering, purchase requisitions, and contractor scheduling Act as Person in Charge (PIC) for on-site activities (RAMs, permits, inductions) Support operational layout changes and equipment reconditioning initiatives Skills & Experience Required Proven experience in facilities, plant, and mechanical/electrical maintenance Strong working knowledge of building services and factory equipment CAD experience (creating and modifying site/electrical layout drawings) Qualifications in Mechanical Engineering Maintenance (e.g., EITB or equivalent) Basic CNC programming knowledge (desirable) Strong organisational, leadership, and contractor management skills ACS are recruiting for a Facilities and Maintenance Manager. If you feel that you have the skills and experience required in this advertisement to be a Facilities and Maintenance Manager submit your CV including an outline of your experience as a Facilities and Maintenance Manager. It is always a good idea to include a covering letter outlining your experience as a Facilities and Maintenance Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Facilities and Maintenance Manager role you desire.

Description About the Role We're looking for a passionate and detail-driven leader to join our Facilities Department at Butlin's Skegness Resort, where maintaining compliance isn't just a task-it's a fundamental priority. As our Helpdesk & Compliance Manager, you'll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You'll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards. In this fast-paced, high-energy environment, you'll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin's internal policies, and all relevant legislation. You'll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework. You'll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it's about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you'll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly. Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn. About You We're seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You'll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement. You'll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude-these are what truly set exceptional leaders apart. A genuine passion for leading and developing others is key. You'll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles. Above all, you'll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you'll constantly seek ways to enhance and elevate the guest journey wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!

Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced IT Operations Manager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the IT Operations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies to meet business needs. Identify and implement enhancements based on performance trends and user feedback. Ensure robust data security, backup, and recovery operations. Maintain secure, consistent, and reliable infrastructure systems in compliance with legal and internal standards. Manage third-party contracts and budgets to ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing IT Operations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both Windows and macOS environments. Demonstrated ability to manage IT budgets and third-party suppliers. Strong interpersonal and service delivery skills. Advanced technical knowledge of enterprise systems and productivity tools. Demonstrated experience managing cybersecurity operations, with a strong understanding of ISO27001 compliance frameworks and best practices. If you're a seasoned IT Operations Manager with a passion for leadership, infrastructure excellence, and customer-focused service delivery, contact Andy Dale at Arcas Technology.