Account Manager - Hybrid Working - Full-Time Permanent Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous. Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate. Job Title: Account Manager Role Type: Full-Time Permanent Location: Egham - Hybrid working Salary: up to £40,000 per annum + OTE Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance. Account Manager - Key Responsibilities Become a subject-matter expert across our clients delivery management and eCommerce software solutions Manage and develop relationships with key 3PL providers and strategic customer accounts Lead customer meetings, account reviews, and commercial discussions to support long-term customer satisfaction and retention Identify upsell, cross-sell, and growth opportunities across existing customer accounts Support post go-live customer activity, ensuring clients maximise value from the platform and services Work closely with internal teams including Product, Development, Onboarding, Customer Support, and Project Delivery to ensure successful customer outcomes Deliver customer demonstrations, training sessions, and supporting documentation where required Translate technical information into clear, customer-friendly language Desirable: Previous experience within Account Management, Customer Success, or Sales Exposure to eCommerce, logistics, software, SaaS, or digital technology environments Experience working with 3PL providers or strategic customer accounts Strong commercial awareness and ability to identify sales opportunities Excellent customer service and stakeholder management skills Excellent attention to detail and organisational skills Interested to find out more? Substantial company benefits are available for the successful candidate.
Jun 10, 2026
Full time
Account Manager - Hybrid Working - Full-Time Permanent Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous. Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate. Job Title: Account Manager Role Type: Full-Time Permanent Location: Egham - Hybrid working Salary: up to £40,000 per annum + OTE Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance. Account Manager - Key Responsibilities Become a subject-matter expert across our clients delivery management and eCommerce software solutions Manage and develop relationships with key 3PL providers and strategic customer accounts Lead customer meetings, account reviews, and commercial discussions to support long-term customer satisfaction and retention Identify upsell, cross-sell, and growth opportunities across existing customer accounts Support post go-live customer activity, ensuring clients maximise value from the platform and services Work closely with internal teams including Product, Development, Onboarding, Customer Support, and Project Delivery to ensure successful customer outcomes Deliver customer demonstrations, training sessions, and supporting documentation where required Translate technical information into clear, customer-friendly language Desirable: Previous experience within Account Management, Customer Success, or Sales Exposure to eCommerce, logistics, software, SaaS, or digital technology environments Experience working with 3PL providers or strategic customer accounts Strong commercial awareness and ability to identify sales opportunities Excellent customer service and stakeholder management skills Excellent attention to detail and organisational skills Interested to find out more? Substantial company benefits are available for the successful candidate.
GENUINE OPPORTUNITY TO EARN 60K+ IN YEAR 1 OPEN ON YOUR BACKGROUND, MUST HAVE B2B SOLUTION SALES AND BE GREATER MANCHESTER BASED HYBRID WORKING 20m turnover technology business working in the Business to Government (B2G) space. This business enables suppliers of all types to successfully tender for, win and fulfill Government contracts. They have a wide range of solutions including SaaS, data, pricing, events and seminars, digital services and email marketing. Customers include Babcock, BT, o2, Virgin Media and Experian. The role is a new business sales role, fed by a fantastic marketing team generating lots of inbound leads. Primarily based from the company's very modern offices in Salford Quays, with all the mod cons and breakout areas expected of a modern technology firm. There will also be some flexibility to work from home 1-2 days per week. You will be speaking to Sales and Marketing contacts within commercial businesses of all sizes - any company with aspirations of selling into UK government. It is a solution led sell with many different products and services to call upon. Ability to communicate well at all levels (written, verbal, presentation) is a key requirement. We are looking for new business salespeople with 1 years plus, selling solutions of any type - tech / software / financial / business / legal - on a B2B basis. Because of the short sales cycle and volume of leads, this is a role with a very genuine OTE with many of the team earning in excess of 80k pa.
Jun 10, 2026
Full time
GENUINE OPPORTUNITY TO EARN 60K+ IN YEAR 1 OPEN ON YOUR BACKGROUND, MUST HAVE B2B SOLUTION SALES AND BE GREATER MANCHESTER BASED HYBRID WORKING 20m turnover technology business working in the Business to Government (B2G) space. This business enables suppliers of all types to successfully tender for, win and fulfill Government contracts. They have a wide range of solutions including SaaS, data, pricing, events and seminars, digital services and email marketing. Customers include Babcock, BT, o2, Virgin Media and Experian. The role is a new business sales role, fed by a fantastic marketing team generating lots of inbound leads. Primarily based from the company's very modern offices in Salford Quays, with all the mod cons and breakout areas expected of a modern technology firm. There will also be some flexibility to work from home 1-2 days per week. You will be speaking to Sales and Marketing contacts within commercial businesses of all sizes - any company with aspirations of selling into UK government. It is a solution led sell with many different products and services to call upon. Ability to communicate well at all levels (written, verbal, presentation) is a key requirement. We are looking for new business salespeople with 1 years plus, selling solutions of any type - tech / software / financial / business / legal - on a B2B basis. Because of the short sales cycle and volume of leads, this is a role with a very genuine OTE with many of the team earning in excess of 80k pa.
Gillespie Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Are you a commercially driven Business Development Manager with an engineering background and a passion for turning technical expertise into meaningful commercial success? Do you thrive on building relationships, spotting opportunities others miss, and owning the full journey from first conversation through to deal closure? Looking for a role where you'll have real influence, autonomy, and the chance to shape growth within an innovative, forward-thinking engineering and software business? Gillespie Recruitment are delighted to be working with a highly respected, Newcastle-based engineering and software specialist, as they look to appoint an experienced Business Development Manager to support the next phase of their growth. This is a rare opportunity to join a technically brilliant, values-driven organisation operating at the forefront of offshore wind and engineering innovation. The Role As Business Development Manager, you'll sit within a small but high-impact Commercial Team, working closely with senior leadership to identify, develop, and close revenue-generating opportunities. You'll take ownership of sales across subscription-based engineering software, bespoke consultancy services, and collaborative R&D and innovation projects. This role combines strategic thinking with hands-on delivery and will suit someone who enjoys having responsibility, influence, and variety. You'll be trusted to use your initiative, contribute ideas, and help shape both commercial strategy and market positioning, while working collaboratively with technical, marketing, and leadership teams. You'll also build a deep understanding of the offshore wind value chain, industry challenges, and market trends, using that insight to prioritise and pursue the most valuable opportunities - both in the UK and globally. Key Responsibilities Identifying, developing, and closing sales opportunities across software subscriptions, consultancy, and innovation projects Building and maintaining strong, long-term relationships with clients and industry stakeholders Owning proposals from concept through to submission and contract agreement Advising on pricing, commercial structures, and payment terms to balance client needs and profitability Working closely with senior leadership during contract negotiation, including identifying when legal input is required Managing and maintaining accurate CRM records to track pipelines, key accounts, and opportunities Using market insight, customer feedback, and industry trends to inform commercial strategy and product development Representing the business at conferences, webinars, and industry events, including presentations and panel discussions Supporting marketing activity, including campaigns, proposals, thought-leadership content, and sector positioning Identifying new markets, sectors, products, and services to drive long-term growth Where required, supporting delivery of consultancy or R&D projects using relevant technical expertise About You Essential: Proven Business Development or commercial experience within a SaaS or time-based consultancy environment Strong engineering background with expertise relevant to offshore wind or complex engineering systems Commercially astute with a demonstrable track record of closing deals and meeting revenue targets Excellent written and verbal communication skills, able to engage both technical and non-technical audiences Strong relationship-builder with a broad, relevant industry network Confident negotiator with experience of contracts, pricing structures, and IP considerations Analytical, strategic, and evidence-driven in decision-making Able to lead, influence, and bring colleagues along with a shared plan Comfortable working in a small, growing organisation where roles can evolve Desirable: Experience securing innovation or research funding HubSpot or similar CRM experience Understanding of model-based engineering principles Additional language skills relevant to international offshore wind markets Postgraduate qualification Attributes & Behaviours Professional, approachable, and confident with a wide range of stakeholders Collaborative, proactive, and solutions-focused Comfortable working independently while contributing fully to a team environment Highly organised with excellent attention to detail Committed to continuous learning and self-development Able to quickly grasp complex engineering topics and communicate them clearly Aligned with values of integrity, trust, fairness, and excellence What's on Offer Salary between £35,000 - £50,000, depending on experience Newcastle-based role with national and international exposure Genuine autonomy and influence within a growing business Supportive, collaborative, and intellectually stimulating environment Opportunity to work at the cutting edge of offshore wind and engineering innovation
Jun 09, 2026
Full time
Are you a commercially driven Business Development Manager with an engineering background and a passion for turning technical expertise into meaningful commercial success? Do you thrive on building relationships, spotting opportunities others miss, and owning the full journey from first conversation through to deal closure? Looking for a role where you'll have real influence, autonomy, and the chance to shape growth within an innovative, forward-thinking engineering and software business? Gillespie Recruitment are delighted to be working with a highly respected, Newcastle-based engineering and software specialist, as they look to appoint an experienced Business Development Manager to support the next phase of their growth. This is a rare opportunity to join a technically brilliant, values-driven organisation operating at the forefront of offshore wind and engineering innovation. The Role As Business Development Manager, you'll sit within a small but high-impact Commercial Team, working closely with senior leadership to identify, develop, and close revenue-generating opportunities. You'll take ownership of sales across subscription-based engineering software, bespoke consultancy services, and collaborative R&D and innovation projects. This role combines strategic thinking with hands-on delivery and will suit someone who enjoys having responsibility, influence, and variety. You'll be trusted to use your initiative, contribute ideas, and help shape both commercial strategy and market positioning, while working collaboratively with technical, marketing, and leadership teams. You'll also build a deep understanding of the offshore wind value chain, industry challenges, and market trends, using that insight to prioritise and pursue the most valuable opportunities - both in the UK and globally. Key Responsibilities Identifying, developing, and closing sales opportunities across software subscriptions, consultancy, and innovation projects Building and maintaining strong, long-term relationships with clients and industry stakeholders Owning proposals from concept through to submission and contract agreement Advising on pricing, commercial structures, and payment terms to balance client needs and profitability Working closely with senior leadership during contract negotiation, including identifying when legal input is required Managing and maintaining accurate CRM records to track pipelines, key accounts, and opportunities Using market insight, customer feedback, and industry trends to inform commercial strategy and product development Representing the business at conferences, webinars, and industry events, including presentations and panel discussions Supporting marketing activity, including campaigns, proposals, thought-leadership content, and sector positioning Identifying new markets, sectors, products, and services to drive long-term growth Where required, supporting delivery of consultancy or R&D projects using relevant technical expertise About You Essential: Proven Business Development or commercial experience within a SaaS or time-based consultancy environment Strong engineering background with expertise relevant to offshore wind or complex engineering systems Commercially astute with a demonstrable track record of closing deals and meeting revenue targets Excellent written and verbal communication skills, able to engage both technical and non-technical audiences Strong relationship-builder with a broad, relevant industry network Confident negotiator with experience of contracts, pricing structures, and IP considerations Analytical, strategic, and evidence-driven in decision-making Able to lead, influence, and bring colleagues along with a shared plan Comfortable working in a small, growing organisation where roles can evolve Desirable: Experience securing innovation or research funding HubSpot or similar CRM experience Understanding of model-based engineering principles Additional language skills relevant to international offshore wind markets Postgraduate qualification Attributes & Behaviours Professional, approachable, and confident with a wide range of stakeholders Collaborative, proactive, and solutions-focused Comfortable working independently while contributing fully to a team environment Highly organised with excellent attention to detail Committed to continuous learning and self-development Able to quickly grasp complex engineering topics and communicate them clearly Aligned with values of integrity, trust, fairness, and excellence What's on Offer Salary between £35,000 - £50,000, depending on experience Newcastle-based role with national and international exposure Genuine autonomy and influence within a growing business Supportive, collaborative, and intellectually stimulating environment Opportunity to work at the cutting edge of offshore wind and engineering innovation
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth ? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Sales Account Executive - Microsoft & SaaS Solutions UK Remote-First £60,000 - £70,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management, Microsoft Business Applications. Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling Microsoft business solutions & applications • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Jun 09, 2026
Full time
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth ? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Sales Account Executive - Microsoft & SaaS Solutions UK Remote-First £60,000 - £70,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management, Microsoft Business Applications. Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling Microsoft business solutions & applications • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Sales Manager - ERP Software £60k - £100k x2 OTE + Benefits Southampton | Hybrid - 3 days a week in office/2 days WFH Are you a proven software sales professional with experience selling ERP, SaaS, or software technology and services into the Manufacturing and/or Distribution sector? We are looking for an experienced hire that has a solid track record of selling software and services into the Manufacturing and/or Distribution sectors. Candidates that have sold Infor/Epicor/D365BC/Winman/Enapps/Sage/CAD or another similar software are highly desirable. We are supporting a growing and highly respected ERP Consulting business that are investing in its sales function and looking to appoint an ambitious Sales Manager to drive new business growth across the UK. This is a hands on Business Development/New business role and a great opportunity to join a business with a strong reputation in the ERP market, where you'll have the autonomy to build relationships, develop opportunities, and influence the future growth of the organisation. The Role As Sales Manager, you will take ownership of the full sales cycle, from identifying and developing new business opportunities through to negotiation and close. The business have a warm lead pipeline of circa 20 qualified leads per month, so this role will be to help close these opportunities with your team. Alongside your individual sales responsibilities, you will provide leadership and support to a team of two sales professionals, helping to drive performance, develop capability, and achieve collective sales targets. This is a consultative sales leadership role suited to someone who enjoys building long-term relationships, uncovering business challenges, developing people, and delivering solutions that create genuine value for customers. Key Responsibilities * Generate and convert new business opportunities across the UK market * Build, manage, and maintain a healthy pipeline of qualified prospects * Lead, mentor, and support a team of two sales professionals * Drive sales performance and contribute to the development of the wider sales strategy * Engage with senior decision-makers, business owners, and key stakeholders * Lead discovery sessions to understand customer challenges and requirements * Deliver compelling presentations, demonstrations, and commercial proposals * Manage negotiations and successfully close new business opportunities * Maintain accurate pipeline forecasting and sales reporting * Represent the business at industry events, exhibitions, and networking opportunities * Work collaboratively with internal teams to ensure a seamless customer experience What We're Looking For * Proven track record of success in selling ERP, SaaS, Finance software, or CAD technology into the Manufacturing and/or Distribution sector * Previous experience leading, mentoring, or managing sales professionals * Experience managing complex B2B sales cycles and multiple stakeholders * Strong commercial awareness and negotiation skills * Ability to build credibility and influence decision-makers at all levels * Self-motivated, proactive, and driven by achieving results * Excellent communication, presentation, and relationship-building skills * Experience selling into manufacturing, distribution sectors is essential What's On Offer * Competitive basic salary * Uncapped commission structure * Healthcare scheme * Pension scheme * Significant opportunity for career progression * The chance to play a key role in the growth of an established and expanding technology business This is an excellent opportunity for an ambitious sales professional looking to make a real impact within a growing ERP and business software organisation.
Jun 09, 2026
Full time
Sales Manager - ERP Software £60k - £100k x2 OTE + Benefits Southampton | Hybrid - 3 days a week in office/2 days WFH Are you a proven software sales professional with experience selling ERP, SaaS, or software technology and services into the Manufacturing and/or Distribution sector? We are looking for an experienced hire that has a solid track record of selling software and services into the Manufacturing and/or Distribution sectors. Candidates that have sold Infor/Epicor/D365BC/Winman/Enapps/Sage/CAD or another similar software are highly desirable. We are supporting a growing and highly respected ERP Consulting business that are investing in its sales function and looking to appoint an ambitious Sales Manager to drive new business growth across the UK. This is a hands on Business Development/New business role and a great opportunity to join a business with a strong reputation in the ERP market, where you'll have the autonomy to build relationships, develop opportunities, and influence the future growth of the organisation. The Role As Sales Manager, you will take ownership of the full sales cycle, from identifying and developing new business opportunities through to negotiation and close. The business have a warm lead pipeline of circa 20 qualified leads per month, so this role will be to help close these opportunities with your team. Alongside your individual sales responsibilities, you will provide leadership and support to a team of two sales professionals, helping to drive performance, develop capability, and achieve collective sales targets. This is a consultative sales leadership role suited to someone who enjoys building long-term relationships, uncovering business challenges, developing people, and delivering solutions that create genuine value for customers. Key Responsibilities * Generate and convert new business opportunities across the UK market * Build, manage, and maintain a healthy pipeline of qualified prospects * Lead, mentor, and support a team of two sales professionals * Drive sales performance and contribute to the development of the wider sales strategy * Engage with senior decision-makers, business owners, and key stakeholders * Lead discovery sessions to understand customer challenges and requirements * Deliver compelling presentations, demonstrations, and commercial proposals * Manage negotiations and successfully close new business opportunities * Maintain accurate pipeline forecasting and sales reporting * Represent the business at industry events, exhibitions, and networking opportunities * Work collaboratively with internal teams to ensure a seamless customer experience What We're Looking For * Proven track record of success in selling ERP, SaaS, Finance software, or CAD technology into the Manufacturing and/or Distribution sector * Previous experience leading, mentoring, or managing sales professionals * Experience managing complex B2B sales cycles and multiple stakeholders * Strong commercial awareness and negotiation skills * Ability to build credibility and influence decision-makers at all levels * Self-motivated, proactive, and driven by achieving results * Excellent communication, presentation, and relationship-building skills * Experience selling into manufacturing, distribution sectors is essential What's On Offer * Competitive basic salary * Uncapped commission structure * Healthcare scheme * Pension scheme * Significant opportunity for career progression * The chance to play a key role in the growth of an established and expanding technology business This is an excellent opportunity for an ambitious sales professional looking to make a real impact within a growing ERP and business software organisation.
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 09, 2026
Full time
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 08, 2026
Full time
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Overview We are looking for an experienced account manager with consistent success in expanding and retaining an existing portfolio of corporate B2B clients. Working within our Key Account team, this role takes on the significant responsibility of working with some our largest and longest-tenured clients, consisting of the world's leading Global law firms and professional services firms, selling across the range of Chambers' core product offerings. The ideal candidate will have experience working in a consultative, subscription sales environment, surpassing sales revenue targets through a combination of new business acquisition and account growth. Main Duties and Responsibilities Own and grow an established portfolio of key accounts, driving revenue through strategic upsell and cross-sell of Chambers' expanding suite of data, intelligence and analytics products. Develop and execute strategic account plans to maximise long-term client value, balancing short-term revenue opportunities with sustainable account growth. Build and maintain senior relationships across global law firms, engaging with key stakeholders including Managing Partners, Chief Marketing Officers and Heads of Business Development. Identify and unlock new revenue opportunities through detailed global account mapping, uncovering white space and engaging new buyers and influencers. Lead commercial conversations with clients, using value-based selling to position Chambers' insights, data and analytics solutions as strategic tools for market positioning and competitive intelligence. Maintain a strong sales pipeline, producing high-quality proposals and providing accurate forecasting against monthly and quarterly targets. Collaborate cross-functionally with research, editorial and marketing teams to ensure clients derive maximum value from Chambers' products and insights. As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. We operate a hybrid working model, with the Sales team based in our Fleet Street office on Mondays, Wednesdays and Thursdays. Team members typically work remotely on the remaining days, though desks are available to book in the office on Tuesdays and Fridays if desired. Why you should apply Full ownership of an established book of business valued at c. £1.6m ARR. Huge opportunity to grow revenue within existing accounts across our expanding portfolio of data and intelligence solutions. Work with one of the most recognised and respected brands in the global legal industry, engaging directly with senior partners and BD leaders at top law firms. Act as a strategic partner to clients, helping firms understand and leverage their market position. Continued investment into new products and data-driven solutions, creating ongoing upsell opportunities. Sole responsibility for allocated jurisdictions, building deep, long-term client relationships. Face-to-face client engagement across the UK and opportunities to travel within Europe. Join a high-performing global sales team with strong support and clear career progression. Lucrative and achievable commission plan (90% of the global sales team hit their OTE in 2024 Skills, Experience & Personal Attributes Proven track record of success in B2B sales or strategic account management, consistently achieving or exceeding revenue targets. Experience selling in a complex commercial environment, such as SaaS, professional services, data, intelligence, research or subscription-based solutions. Demonstrated ability to manage and grow high-value client accounts, identifying upsell and cross-sell opportunities within an existing customer base. Strong stakeholder management and relationship-building skills, with experience engaging senior decision-makers. Ability to translate client needs into compelling commercial value propositions, positioning products and services in a consultative and strategic way. Highly motivated and commercially driven, with a strong desire to exceed targets and deliver outstanding results. Confident communicator, capable of engaging and influencing senior stakeholders with credibility and clarity. Self-starter with a strong sense of ownership, able to manage a territory and portfolio of accounts with minimal oversight. Highly organised with excellent attention to detail, able to manage multiple priorities while maintaining high standards. Resilient and adaptable, comfortable operating in a fast-paced and performance-driven sales environment. Growth mindset with a "no limits" attitude, constantly looking for ways to improve performance and unlock new opportunities. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments ar
Jun 08, 2026
Full time
Overview We are looking for an experienced account manager with consistent success in expanding and retaining an existing portfolio of corporate B2B clients. Working within our Key Account team, this role takes on the significant responsibility of working with some our largest and longest-tenured clients, consisting of the world's leading Global law firms and professional services firms, selling across the range of Chambers' core product offerings. The ideal candidate will have experience working in a consultative, subscription sales environment, surpassing sales revenue targets through a combination of new business acquisition and account growth. Main Duties and Responsibilities Own and grow an established portfolio of key accounts, driving revenue through strategic upsell and cross-sell of Chambers' expanding suite of data, intelligence and analytics products. Develop and execute strategic account plans to maximise long-term client value, balancing short-term revenue opportunities with sustainable account growth. Build and maintain senior relationships across global law firms, engaging with key stakeholders including Managing Partners, Chief Marketing Officers and Heads of Business Development. Identify and unlock new revenue opportunities through detailed global account mapping, uncovering white space and engaging new buyers and influencers. Lead commercial conversations with clients, using value-based selling to position Chambers' insights, data and analytics solutions as strategic tools for market positioning and competitive intelligence. Maintain a strong sales pipeline, producing high-quality proposals and providing accurate forecasting against monthly and quarterly targets. Collaborate cross-functionally with research, editorial and marketing teams to ensure clients derive maximum value from Chambers' products and insights. As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. We operate a hybrid working model, with the Sales team based in our Fleet Street office on Mondays, Wednesdays and Thursdays. Team members typically work remotely on the remaining days, though desks are available to book in the office on Tuesdays and Fridays if desired. Why you should apply Full ownership of an established book of business valued at c. £1.6m ARR. Huge opportunity to grow revenue within existing accounts across our expanding portfolio of data and intelligence solutions. Work with one of the most recognised and respected brands in the global legal industry, engaging directly with senior partners and BD leaders at top law firms. Act as a strategic partner to clients, helping firms understand and leverage their market position. Continued investment into new products and data-driven solutions, creating ongoing upsell opportunities. Sole responsibility for allocated jurisdictions, building deep, long-term client relationships. Face-to-face client engagement across the UK and opportunities to travel within Europe. Join a high-performing global sales team with strong support and clear career progression. Lucrative and achievable commission plan (90% of the global sales team hit their OTE in 2024 Skills, Experience & Personal Attributes Proven track record of success in B2B sales or strategic account management, consistently achieving or exceeding revenue targets. Experience selling in a complex commercial environment, such as SaaS, professional services, data, intelligence, research or subscription-based solutions. Demonstrated ability to manage and grow high-value client accounts, identifying upsell and cross-sell opportunities within an existing customer base. Strong stakeholder management and relationship-building skills, with experience engaging senior decision-makers. Ability to translate client needs into compelling commercial value propositions, positioning products and services in a consultative and strategic way. Highly motivated and commercially driven, with a strong desire to exceed targets and deliver outstanding results. Confident communicator, capable of engaging and influencing senior stakeholders with credibility and clarity. Self-starter with a strong sense of ownership, able to manage a territory and portfolio of accounts with minimal oversight. Highly organised with excellent attention to detail, able to manage multiple priorities while maintaining high standards. Resilient and adaptable, comfortable operating in a fast-paced and performance-driven sales environment. Growth mindset with a "no limits" attitude, constantly looking for ways to improve performance and unlock new opportunities. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments ar
Account Manager (Healthcare Technology/MedTech) - Birmingham Hybrid (2 days office) £47,000pa + benefits An award-winning healthcare technology business operating across the NHS and wider public sector is seeking an Account Manager to manage and grow a portfolio of established customer accounts. The organisation delivers technology solutions that improve operational efficiency, service delivery and customer outcomes across healthcare environments. This role would suit experienced Account Managers, Customer Success Managers, Strategic Account Managers or Business Development professionals with a background in SaaS, technology, healthcare or public sector environments. Experience working with NHS organisations or public sector contracts would be advantageous, although strong SaaS account management experience will also be considered. As Account Manager you will take ownership of a portfolio of existing customers, focusing on retention, account growth and long-term value creation. Working closely with stakeholders across your accounts, you will build trusted relationships, identify opportunities to expand solution usage and support customers in achieving maximum value from the platform. Your key responsibilities as Account Manager will include working closely with key stakeholders across your customer portfolio to build strong relationships and drive account growth. You will lead regular business reviews, identify opportunities to expand solution usage, manage contract renewals and progress commercial opportunities with senior decision-makers. You will also work collaboratively with internal teams to support customer success and maintain accurate account plans, pipeline activity and CRM records. The ideal candidate will have a proven track record of growing existing accounts within a B2B, SaaS or service-led environment. You will be commercially minded, confident engaging senior stakeholders and skilled at identifying and converting growth opportunities across complex accounts. The role offers a salary of £47,000 per annum plus benefits including a performance-related incentive scheme, hybrid working, 24 days holiday plus bank holidays, an additional birthday day off, private health insurance, gym membership, cinema tickets, and ongoing career development opportunities within a growing organisation.
Jun 08, 2026
Full time
Account Manager (Healthcare Technology/MedTech) - Birmingham Hybrid (2 days office) £47,000pa + benefits An award-winning healthcare technology business operating across the NHS and wider public sector is seeking an Account Manager to manage and grow a portfolio of established customer accounts. The organisation delivers technology solutions that improve operational efficiency, service delivery and customer outcomes across healthcare environments. This role would suit experienced Account Managers, Customer Success Managers, Strategic Account Managers or Business Development professionals with a background in SaaS, technology, healthcare or public sector environments. Experience working with NHS organisations or public sector contracts would be advantageous, although strong SaaS account management experience will also be considered. As Account Manager you will take ownership of a portfolio of existing customers, focusing on retention, account growth and long-term value creation. Working closely with stakeholders across your accounts, you will build trusted relationships, identify opportunities to expand solution usage and support customers in achieving maximum value from the platform. Your key responsibilities as Account Manager will include working closely with key stakeholders across your customer portfolio to build strong relationships and drive account growth. You will lead regular business reviews, identify opportunities to expand solution usage, manage contract renewals and progress commercial opportunities with senior decision-makers. You will also work collaboratively with internal teams to support customer success and maintain accurate account plans, pipeline activity and CRM records. The ideal candidate will have a proven track record of growing existing accounts within a B2B, SaaS or service-led environment. You will be commercially minded, confident engaging senior stakeholders and skilled at identifying and converting growth opportunities across complex accounts. The role offers a salary of £47,000 per annum plus benefits including a performance-related incentive scheme, hybrid working, 24 days holiday plus bank holidays, an additional birthday day off, private health insurance, gym membership, cinema tickets, and ongoing career development opportunities within a growing organisation.
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Jun 07, 2026
Full time
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Product Owner - SaaS - Remote Role (2 days in office per month near Ipswich) Location: Ipswich Salary: Up to £60,000 Type: Permanent Full-Time The Company An established and growing software technology business delivering mission-critical SaaS solutions into highly regulated and data-driven environments. With a strong customer base, proven product success and continued international growth, the business is investing heavily in its product and technology teams as it enters an exciting new phase of scale. The company operates within a modern Agile environment and is focused on building intuitive, impactful software products that solve complex real-world challenges for customers across both UK and international markets. The Opportunity This role is ideally suited to someone who already has a couple of years of Product Owner, Product Analyst or Junior Product Management experience and is now looking for the next major step in their SaaS product career. You will join an experienced product and engineering environment where you ll gain exposure to: End-to-end SaaS product development Customer-driven product strategy Agile delivery environments Cross-functional software teams International product growth Enterprise-level customers and stakeholders This is an opportunity to move beyond simply managing tickets and requirements, and instead become genuinely involved in shaping product direction, influencing roadmap decisions and helping deliver software solutions with real customer impact. The Role Working closely with Product Managers, Engineering teams and stakeholders across the business, you will help drive the evolution of a modern SaaS platform used within complex operational environments. You will support the delivery of product features and enhancements from concept through to release, balancing customer needs, commercial priorities and technical considerations. Key responsibilities will include: Translating business and customer requirements into clear user stories and product requirements Supporting roadmap planning and product prioritisation activities Working closely with Agile software engineering teams throughout the development lifecycle Collaborating with customers and internal stakeholders to gather feedback and identify opportunities for improvement Helping define product functionality, workflows and user experience improvements Supporting sprint planning, backlog refinement and release activities Monitoring product performance and user feedback to drive continuous improvement Contributing towards long-term product strategy and innovation initiatives Required Experience Previous experience within a Product Owner, Product Analyst, Business Analyst or similar product-focused role Exposure to Agile software development environments Strong communication and stakeholder management skills Experience writing user stories and managing product backlogs Genuine interest in SaaS products and modern software delivery Desirable Experience Experience working within B2B SaaS environments Exposure to enterprise software platforms Understanding of data-led or operational software products Experience using Jira, Azure DevOps or similar tools Interest in AI, analytics or workflow-driven software products Why Join? Excellent next-step opportunity within SaaS product management Exposure to complex, enterprise-level software products Collaborative and supportive product environment Real opportunity to influence product direction and growth Strong career progression potential as the business scales Work on software products that deliver meaningful real-world impact Please apply with an up to date CV to find out more.
Jun 07, 2026
Full time
Product Owner - SaaS - Remote Role (2 days in office per month near Ipswich) Location: Ipswich Salary: Up to £60,000 Type: Permanent Full-Time The Company An established and growing software technology business delivering mission-critical SaaS solutions into highly regulated and data-driven environments. With a strong customer base, proven product success and continued international growth, the business is investing heavily in its product and technology teams as it enters an exciting new phase of scale. The company operates within a modern Agile environment and is focused on building intuitive, impactful software products that solve complex real-world challenges for customers across both UK and international markets. The Opportunity This role is ideally suited to someone who already has a couple of years of Product Owner, Product Analyst or Junior Product Management experience and is now looking for the next major step in their SaaS product career. You will join an experienced product and engineering environment where you ll gain exposure to: End-to-end SaaS product development Customer-driven product strategy Agile delivery environments Cross-functional software teams International product growth Enterprise-level customers and stakeholders This is an opportunity to move beyond simply managing tickets and requirements, and instead become genuinely involved in shaping product direction, influencing roadmap decisions and helping deliver software solutions with real customer impact. The Role Working closely with Product Managers, Engineering teams and stakeholders across the business, you will help drive the evolution of a modern SaaS platform used within complex operational environments. You will support the delivery of product features and enhancements from concept through to release, balancing customer needs, commercial priorities and technical considerations. Key responsibilities will include: Translating business and customer requirements into clear user stories and product requirements Supporting roadmap planning and product prioritisation activities Working closely with Agile software engineering teams throughout the development lifecycle Collaborating with customers and internal stakeholders to gather feedback and identify opportunities for improvement Helping define product functionality, workflows and user experience improvements Supporting sprint planning, backlog refinement and release activities Monitoring product performance and user feedback to drive continuous improvement Contributing towards long-term product strategy and innovation initiatives Required Experience Previous experience within a Product Owner, Product Analyst, Business Analyst or similar product-focused role Exposure to Agile software development environments Strong communication and stakeholder management skills Experience writing user stories and managing product backlogs Genuine interest in SaaS products and modern software delivery Desirable Experience Experience working within B2B SaaS environments Exposure to enterprise software platforms Understanding of data-led or operational software products Experience using Jira, Azure DevOps or similar tools Interest in AI, analytics or workflow-driven software products Why Join? Excellent next-step opportunity within SaaS product management Exposure to complex, enterprise-level software products Collaborative and supportive product environment Real opportunity to influence product direction and growth Strong career progression potential as the business scales Work on software products that deliver meaningful real-world impact Please apply with an up to date CV to find out more.
Client Success Manager with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology to drive success within the professional services space. With extensive UK growth planned over the coming months this Client Success Manager will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing, operations, technology and product to embed automation ensuring the customer receives a market leading level of service and continuity. This role would suit an experienced Client Success Managers with experience working within a product focussed tech business (Saas, FinTech, Martech etc) who is looking for the autonomy to innovate and progress in a collaborative, delivery focussed environment. This Client Success Manager based near Birmingham should have most of the following key skills: - Demonstratable experience owning customer success improvements - Experience achieving strong NPS/ CSAT scores in a client services role within a tech business - Strong data driven decision making to drive ROI through communication cadences - A real passion for self-improvement and progression - A tailored, people centric approach to customer service - Excellent communication & presentation skills - Any experience working in a high growth, dynamic scale up would be a plus In return this Client Success Manager based near Birmingham: - Starting salary of £70,000 - £75,000 - Long term hybrid, flexible working - Bonus scheme - Clear progression pathway - Electric company car scheme - Death in service - Flexible, hybrid working - 25 days holiday - Share options So if you like the sound of joining a true innovator at an exciting growth phase please apply now to be considered. Client Success Manager Birmingham £70,000 - £75,000 plus bonus
Jun 06, 2026
Full time
Client Success Manager with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology to drive success within the professional services space. With extensive UK growth planned over the coming months this Client Success Manager will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing, operations, technology and product to embed automation ensuring the customer receives a market leading level of service and continuity. This role would suit an experienced Client Success Managers with experience working within a product focussed tech business (Saas, FinTech, Martech etc) who is looking for the autonomy to innovate and progress in a collaborative, delivery focussed environment. This Client Success Manager based near Birmingham should have most of the following key skills: - Demonstratable experience owning customer success improvements - Experience achieving strong NPS/ CSAT scores in a client services role within a tech business - Strong data driven decision making to drive ROI through communication cadences - A real passion for self-improvement and progression - A tailored, people centric approach to customer service - Excellent communication & presentation skills - Any experience working in a high growth, dynamic scale up would be a plus In return this Client Success Manager based near Birmingham: - Starting salary of £70,000 - £75,000 - Long term hybrid, flexible working - Bonus scheme - Clear progression pathway - Electric company car scheme - Death in service - Flexible, hybrid working - 25 days holiday - Share options So if you like the sound of joining a true innovator at an exciting growth phase please apply now to be considered. Client Success Manager Birmingham £70,000 - £75,000 plus bonus
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Business Development Manager - Microsoft & SaaS Solutions UK Remote-First Up to £65,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling SaaS, Microsoft solutions, IT services or technology solutions • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Jun 06, 2026
Full time
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Business Development Manager - Microsoft & SaaS Solutions UK Remote-First Up to £65,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling SaaS, Microsoft solutions, IT services or technology solutions • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Solution Architect (Insurance) 6 Months London & Brighton (2-3 days per month) (Apply online only) per day (Inside IR35) My client, a market leading provider of pensions and insurance products and services are looking for a Senior Solution Architect with who has worked in this sector and who has experience in a range of consulting roles in fast moving customer engagements. Key responsibilities and accountabilities The candidate will principally be responsible for defining solution architecture for end-to-end pensions solutions, potentially across a range of different business portfolios within a specific market area. You must have a background and deep familiarity with the Pensions industry sector (DB pensions and administration) and preferably have specific experience in the Pension Risk Transfer domain You should be confident operating in a consulting-led environment, communicating with senior business stakeholders and positioning solutions in a commercially aware manner. You must be adept at building relationships across multiple teams. You should be comfortable defining and delivering solution architecture deliverables in large complex projects working closely with both business and technology delivery teams. Technical knowledge From your core experience as a Solution Architect you should have experience with a range of different solution types and technologies including- Policy Administration Systems CRM / Customer Service (ideally dynamics) Cloud (SaaS, PaaS and IaaS) Integration and microservices Enterprise Software Process Automation Enterprise Architecture Tooling On the job details- Developing solution architecture against functional and non-functional business requirements in line with industry standards and best practices Documenting solution designs, driving through key design decisions, and solution delivery approaches and successfully guiding these through architecture assurance and approval gates Researching and elaborating technology solution options and preparing comparative analysis including costs, risks and coverage and outlining strategies including proof of concepts Working with delivery teams to ensure compliance of developed solutions to underlying solution architecture Assessing and selecting commercial off-the-shelf solutions in partnership with IT, Procurement, business leaders and existing or potential providers of IT services. Conducting due diligence on potential providers of solutions and individual solution components or services. Providing industry insight to explore the selection and potential application of emerging and disruptive technologies to entrenched business problems Critical skills and experience Strong experience in designing and proposing solutions for a given business requirement adhering to architectural principles. Strongexperience in Insurance/Pensions industry. TOGAF certified (or equivalent practitioner level certification in Solution or Enterprise Architecture) Used appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures in specific business or functional areas. Produced detailed component specifications and translated these into detailed designs for implementation using selected products. Analytical thinking & problem solving Flexibility, energy and ability to work well with others in a virtual, geographically dispersed team environment Excellent verbal and written communication skills - working with stakeholders and product owners Excellent stakeholder management skills Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 06, 2026
Contractor
Solution Architect (Insurance) 6 Months London & Brighton (2-3 days per month) (Apply online only) per day (Inside IR35) My client, a market leading provider of pensions and insurance products and services are looking for a Senior Solution Architect with who has worked in this sector and who has experience in a range of consulting roles in fast moving customer engagements. Key responsibilities and accountabilities The candidate will principally be responsible for defining solution architecture for end-to-end pensions solutions, potentially across a range of different business portfolios within a specific market area. You must have a background and deep familiarity with the Pensions industry sector (DB pensions and administration) and preferably have specific experience in the Pension Risk Transfer domain You should be confident operating in a consulting-led environment, communicating with senior business stakeholders and positioning solutions in a commercially aware manner. You must be adept at building relationships across multiple teams. You should be comfortable defining and delivering solution architecture deliverables in large complex projects working closely with both business and technology delivery teams. Technical knowledge From your core experience as a Solution Architect you should have experience with a range of different solution types and technologies including- Policy Administration Systems CRM / Customer Service (ideally dynamics) Cloud (SaaS, PaaS and IaaS) Integration and microservices Enterprise Software Process Automation Enterprise Architecture Tooling On the job details- Developing solution architecture against functional and non-functional business requirements in line with industry standards and best practices Documenting solution designs, driving through key design decisions, and solution delivery approaches and successfully guiding these through architecture assurance and approval gates Researching and elaborating technology solution options and preparing comparative analysis including costs, risks and coverage and outlining strategies including proof of concepts Working with delivery teams to ensure compliance of developed solutions to underlying solution architecture Assessing and selecting commercial off-the-shelf solutions in partnership with IT, Procurement, business leaders and existing or potential providers of IT services. Conducting due diligence on potential providers of solutions and individual solution components or services. Providing industry insight to explore the selection and potential application of emerging and disruptive technologies to entrenched business problems Critical skills and experience Strong experience in designing and proposing solutions for a given business requirement adhering to architectural principles. Strongexperience in Insurance/Pensions industry. TOGAF certified (or equivalent practitioner level certification in Solution or Enterprise Architecture) Used appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures in specific business or functional areas. Produced detailed component specifications and translated these into detailed designs for implementation using selected products. Analytical thinking & problem solving Flexibility, energy and ability to work well with others in a virtual, geographically dispersed team environment Excellent verbal and written communication skills - working with stakeholders and product owners Excellent stakeholder management skills Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 06, 2026
Full time
Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Jun 06, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
IT Sales: Account Executive Construction SAAS Location: Midlands-South (Hybrid working) Salary: £60k-£85k BASIC, £120k-£170k OTE + Excellent Benefits Ref: (phone number removed) Role: This is a fantastic opportunity to get on board a construction business that has been experiencing 100% year on year growth over the last few years. Specialising in providing a full suite of construction related SAAS solutions to global organisations, it is now seeking a new business focused sales professional as they continue to scale-up. This is a new logo business role where you will be selling our clients SAAS solutions into enterprise customers e.g. main contractors, sub-contractors etc. Ideally, candidates will be doers, consultative in their approach and have 3+ years experience working in a full 360 sales capacity selling construction SAAS or PropTech solutions at an enterprise level. You must be used to closing £100k+ ARR deals. If you want to work for an award-winning organisation that truly understands the pains and challenges facing construction workers/site teams and offers a great working environment, then this is the role for you. Required: Proven track record new business wins Full 360 SAAS sales experience at an enterprise level Sold into the construction or property/real estate sectors Closed deals in excess of £100k ARR Minimum of 3+ years software sales experience Beneficial: Consultative approach and familiar with MEDDPICC A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Jun 06, 2026
Full time
IT Sales: Account Executive Construction SAAS Location: Midlands-South (Hybrid working) Salary: £60k-£85k BASIC, £120k-£170k OTE + Excellent Benefits Ref: (phone number removed) Role: This is a fantastic opportunity to get on board a construction business that has been experiencing 100% year on year growth over the last few years. Specialising in providing a full suite of construction related SAAS solutions to global organisations, it is now seeking a new business focused sales professional as they continue to scale-up. This is a new logo business role where you will be selling our clients SAAS solutions into enterprise customers e.g. main contractors, sub-contractors etc. Ideally, candidates will be doers, consultative in their approach and have 3+ years experience working in a full 360 sales capacity selling construction SAAS or PropTech solutions at an enterprise level. You must be used to closing £100k+ ARR deals. If you want to work for an award-winning organisation that truly understands the pains and challenges facing construction workers/site teams and offers a great working environment, then this is the role for you. Required: Proven track record new business wins Full 360 SAAS sales experience at an enterprise level Sold into the construction or property/real estate sectors Closed deals in excess of £100k ARR Minimum of 3+ years software sales experience Beneficial: Consultative approach and familiar with MEDDPICC A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Key Account Manager UK South (Hybrid / Remote 1 2 days per month in office) £55,000 £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 06, 2026
Full time
Key Account Manager UK South (Hybrid / Remote 1 2 days per month in office) £55,000 £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Customer Support Lead Central Brighton Hybrid Working 2-3 Days Per Week In The Office A growing SaaS business is looking for a Customer Support Lead to lead and develop its customer support capability as it continues to scale globally. This is a player-manager position, combining team leadership with hands-on customer support responsibilities. You'll manage a team of Customer Support Executives while remaining actively involved in resolving customer issues, improving processes and enhancing the overall support experience. Working closely with Customer Success, Product and Engineering teams, you'll play an important role in ensuring customer issues are resolved effectively, support insights are shared across the business and opportunities for improvement are identified. The role also offers the opportunity to help drive greater efficiency through process improvement, automation and the use of AI within support workflows. The Role As Customer Support Lead, you'll be responsible for leading and supporting a team of three Customer Support Executives, providing coaching, direction and clear priorities while helping to build a high-performing support culture. Alongside day-to-day team leadership, you'll remain actively involved in customer support activities, handling more complex issues and supporting the team during periods of high demand. You'll work across the wider business to improve support processes, define service standards and ensure customer feedback is used to help inform future product improvements. Key areas of responsibility include: Leading, coaching and developing the support team Managing escalated customer support issues Improving support processes, standards and performance measures Acting as a key voice for customer feedback and support insights Working closely with Product, Engineering and Customer Success teams Identifying opportunities to utilise AI and automation within support Managing and optimising support tooling, including Freshdesk and HubSpot Supporting global consistency of service delivery and support processes Developing and maintaining support documentation and knowledge resources About You We're interested in speaking with candidates who have experience leading support teams within a SaaS or technology environment and who are passionate about delivering exceptional customer experiences. You'll bring a combination of leadership capability, operational thinking and customer focus, together with the ability to work collaboratively across multiple teams. We're particularly interested in individuals with experience in: Managing or leading customer support teams SaaS customer support environments Support and CRM platforms such as Freshdesk, HubSpot or similar tools Support workflows, automation and process improvement Customer support reporting and performance metrics AI and automation within support environments Building effective working relationships across customer-facing and technical teams Why Apply? This is an opportunity to join a growing business where customer experience is a key priority and where support plays an important role in the wider success of the organisation. You'll have the chance to lead an established team, influence how support operates and contribute to the continued development of a business serving customers across multiple international markets. Benefits 25 days annual leave plus bank holidays Additional holiday entitlement with length of service, increasing up to 30 days NEST pension scheme with salary sacrifice available Perkbox membership with access to discounts, rewards and wellbeing benefits Hybrid working environment Location This role is based in central Brighton. The successful candidate will be expected to work from the Brighton office approximately 2-3 days per week as part of a hybrid working arrangement. Applicants should be comfortable with this level of office attendance before applying.
Jun 06, 2026
Full time
Customer Support Lead Central Brighton Hybrid Working 2-3 Days Per Week In The Office A growing SaaS business is looking for a Customer Support Lead to lead and develop its customer support capability as it continues to scale globally. This is a player-manager position, combining team leadership with hands-on customer support responsibilities. You'll manage a team of Customer Support Executives while remaining actively involved in resolving customer issues, improving processes and enhancing the overall support experience. Working closely with Customer Success, Product and Engineering teams, you'll play an important role in ensuring customer issues are resolved effectively, support insights are shared across the business and opportunities for improvement are identified. The role also offers the opportunity to help drive greater efficiency through process improvement, automation and the use of AI within support workflows. The Role As Customer Support Lead, you'll be responsible for leading and supporting a team of three Customer Support Executives, providing coaching, direction and clear priorities while helping to build a high-performing support culture. Alongside day-to-day team leadership, you'll remain actively involved in customer support activities, handling more complex issues and supporting the team during periods of high demand. You'll work across the wider business to improve support processes, define service standards and ensure customer feedback is used to help inform future product improvements. Key areas of responsibility include: Leading, coaching and developing the support team Managing escalated customer support issues Improving support processes, standards and performance measures Acting as a key voice for customer feedback and support insights Working closely with Product, Engineering and Customer Success teams Identifying opportunities to utilise AI and automation within support Managing and optimising support tooling, including Freshdesk and HubSpot Supporting global consistency of service delivery and support processes Developing and maintaining support documentation and knowledge resources About You We're interested in speaking with candidates who have experience leading support teams within a SaaS or technology environment and who are passionate about delivering exceptional customer experiences. You'll bring a combination of leadership capability, operational thinking and customer focus, together with the ability to work collaboratively across multiple teams. We're particularly interested in individuals with experience in: Managing or leading customer support teams SaaS customer support environments Support and CRM platforms such as Freshdesk, HubSpot or similar tools Support workflows, automation and process improvement Customer support reporting and performance metrics AI and automation within support environments Building effective working relationships across customer-facing and technical teams Why Apply? This is an opportunity to join a growing business where customer experience is a key priority and where support plays an important role in the wider success of the organisation. You'll have the chance to lead an established team, influence how support operates and contribute to the continued development of a business serving customers across multiple international markets. Benefits 25 days annual leave plus bank holidays Additional holiday entitlement with length of service, increasing up to 30 days NEST pension scheme with salary sacrifice available Perkbox membership with access to discounts, rewards and wellbeing benefits Hybrid working environment Location This role is based in central Brighton. The successful candidate will be expected to work from the Brighton office approximately 2-3 days per week as part of a hybrid working arrangement. Applicants should be comfortable with this level of office attendance before applying.
Customer Engagement Manager Remote / Hybrid £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help them get real, measurable value from a sophisticated software platform. This isn't account management with a sales target it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (one day per month in the office) 25 days annual leave plus public holidays Annual discretionary bonus reflecting company performance and your individual contribution Life assurance at 2x basic salary Enhanced company sick pay scheme Comprehensive health and wellbeing support including an Employee Assistance Programme, Online GP, eyecare, flu vaccination and cycle to work scheme Save As You Earn (SAYE) scheme with a guaranteed tax-free bonus after three years Free independent financial advice provided annually Free will writing service Professional membership and subscription fees covered where role-relevant Perkbox rewards platform with perks, discounts and a wellbeing hub As a Customer Engagement Manager, your responsibilities will include: Building trusted relationships across a portfolio of accounts, acting as the go-to contact throughout the customer lifecycle Leading regular customer reviews focused on adoption, progress, risks and improvement opportunities Monitoring platform usage and customer health to identify gaps and proactively support where needed Coordinating onboarding activity in partnership with Project and Solution Architect teams to set customers up for long-term success Supporting renewal conversations by evidencing customer progress, usage and operational impact Collaborating across commercial, technical and delivery teams to maintain a joined-up customer experience As a Customer Engagement Manager, your experience will include: 3 to 5 years in a Customer Success, Customer Engagement or Account Management role within a SaaS , technology or digital services environment Experience managing multiple customer accounts simultaneously across varying levels of complexity A track record of supporting customers through onboarding, adoption and ongoing engagement within a platform-based setting Confidence using data and customer insight to guide conversations and identify risks Experience working cross-functionally with commercial, technical and delivery teams Exposure to public sector , healthcare or other regulated environments is advantageous If you're ready to take ownership of meaningful customer relationships and help organisations genuinely transform through technology, we'd love to hear from you. Apply today with an up-to-date CV or call Ellie Taylor at Rubicon for more information.
Jun 06, 2026
Full time
Customer Engagement Manager Remote / Hybrid £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help them get real, measurable value from a sophisticated software platform. This isn't account management with a sales target it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (one day per month in the office) 25 days annual leave plus public holidays Annual discretionary bonus reflecting company performance and your individual contribution Life assurance at 2x basic salary Enhanced company sick pay scheme Comprehensive health and wellbeing support including an Employee Assistance Programme, Online GP, eyecare, flu vaccination and cycle to work scheme Save As You Earn (SAYE) scheme with a guaranteed tax-free bonus after three years Free independent financial advice provided annually Free will writing service Professional membership and subscription fees covered where role-relevant Perkbox rewards platform with perks, discounts and a wellbeing hub As a Customer Engagement Manager, your responsibilities will include: Building trusted relationships across a portfolio of accounts, acting as the go-to contact throughout the customer lifecycle Leading regular customer reviews focused on adoption, progress, risks and improvement opportunities Monitoring platform usage and customer health to identify gaps and proactively support where needed Coordinating onboarding activity in partnership with Project and Solution Architect teams to set customers up for long-term success Supporting renewal conversations by evidencing customer progress, usage and operational impact Collaborating across commercial, technical and delivery teams to maintain a joined-up customer experience As a Customer Engagement Manager, your experience will include: 3 to 5 years in a Customer Success, Customer Engagement or Account Management role within a SaaS , technology or digital services environment Experience managing multiple customer accounts simultaneously across varying levels of complexity A track record of supporting customers through onboarding, adoption and ongoing engagement within a platform-based setting Confidence using data and customer insight to guide conversations and identify risks Experience working cross-functionally with commercial, technical and delivery teams Exposure to public sector , healthcare or other regulated environments is advantageous If you're ready to take ownership of meaningful customer relationships and help organisations genuinely transform through technology, we'd love to hear from you. Apply today with an up-to-date CV or call Ellie Taylor at Rubicon for more information.
