CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 18, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Job Title: Business Development Manager (Construction Recruitment) Locations: North UK (1 role) / South UK (1 role) Working Pattern: Remote / Field-Based with Weekly Head Office Reporting About the Role We are looking to appoint two driven and commercially focused Business Development Managers to support the continued growth of our construction recruitment business. This is a pure new business role, focused on identifying, developing, and securing new client relationships across our core markets. You will play a key role in expanding our client base and strengthening our presence across the UK. Unlike traditional recruitment roles, this position is fully dedicated to front-end sales and business generation. All delivery and candidate resourcing is managed by our centralised team, allowing you to focus entirely on winning new business. Key Responsibilities Proactively identify and target new client opportunities across our core sectors Conduct detailed market mapping to understand key players, competitors, and opportunities Build and manage a pipeline of prospective clients Carry out cold outreach via phone, email, and networking activities Arrange and attend client meetings (head office and site visits) Present service offerings and tailored recruitment solutions Prepare and issue proposals to prospective clients Negotiate commercial terms and agree Terms of Business Successfully close deals and onboard new clients Maintain accurate records of activity and pipeline development Collaborate closely with internal teams to ensure smooth client handover Markets You Will Cover Construction Civil Engineering M&E (Mechanical & Electrical) Heavy Industrial About You We are open to candidates from either: A recruitment background (ideally within construction or related sectors), or A construction/commercial background with proven experience in business development or client-facing roles You will be: A confident communicator with strong negotiation skills Highly self-motivated and target-driven Comfortable working remotely and managing your own schedule Experienced in generating new business through proactive outreach Commercially aware with the ability to identify and capitalise on opportunities Professional in client-facing environments, including site visits Working Structure Primarily remote (home/mobile working) Weekly reporting into Head Office Monthly or bi-monthly meetings with Directors (in-person or virtual) Travel required for client meetings and site visits What We Offer A pure business development role with no delivery responsibility Strong internal resourcing support to fulfil client requirements Opportunity to play a key role in scaling a growing business Competitive salary and commission structure Flexibility and autonomy in how you manage your day
May 18, 2026
Full time
Job Title: Business Development Manager (Construction Recruitment) Locations: North UK (1 role) / South UK (1 role) Working Pattern: Remote / Field-Based with Weekly Head Office Reporting About the Role We are looking to appoint two driven and commercially focused Business Development Managers to support the continued growth of our construction recruitment business. This is a pure new business role, focused on identifying, developing, and securing new client relationships across our core markets. You will play a key role in expanding our client base and strengthening our presence across the UK. Unlike traditional recruitment roles, this position is fully dedicated to front-end sales and business generation. All delivery and candidate resourcing is managed by our centralised team, allowing you to focus entirely on winning new business. Key Responsibilities Proactively identify and target new client opportunities across our core sectors Conduct detailed market mapping to understand key players, competitors, and opportunities Build and manage a pipeline of prospective clients Carry out cold outreach via phone, email, and networking activities Arrange and attend client meetings (head office and site visits) Present service offerings and tailored recruitment solutions Prepare and issue proposals to prospective clients Negotiate commercial terms and agree Terms of Business Successfully close deals and onboard new clients Maintain accurate records of activity and pipeline development Collaborate closely with internal teams to ensure smooth client handover Markets You Will Cover Construction Civil Engineering M&E (Mechanical & Electrical) Heavy Industrial About You We are open to candidates from either: A recruitment background (ideally within construction or related sectors), or A construction/commercial background with proven experience in business development or client-facing roles You will be: A confident communicator with strong negotiation skills Highly self-motivated and target-driven Comfortable working remotely and managing your own schedule Experienced in generating new business through proactive outreach Commercially aware with the ability to identify and capitalise on opportunities Professional in client-facing environments, including site visits Working Structure Primarily remote (home/mobile working) Weekly reporting into Head Office Monthly or bi-monthly meetings with Directors (in-person or virtual) Travel required for client meetings and site visits What We Offer A pure business development role with no delivery responsibility Strong internal resourcing support to fulfil client requirements Opportunity to play a key role in scaling a growing business Competitive salary and commission structure Flexibility and autonomy in how you manage your day
Job Title: Receptionist Industry: Construction Location: Luton Reports To: Office Manager / Operations Manager Job Purpose The Receptionist serves as the first point of contact for clients, suppliers, and visitors, ensuring a professional and efficient front-of-house operation. Within a construction environment, this role also supports administrative functions and helps coordinate communication across site teams and the office. Key Responsibilities Greet and welcome visitors, clients, and contractors in a professional manner Answer, screen, and direct incoming phone calls and emails Manage incoming and outgoing post, deliveries, and courier services Maintain a tidy and organised reception and office area Schedule meetings, appointments, and manage meeting room bookings Provide administrative support to project managers and office staff Assist with document control (e.g., filing permits, drawings, health & safety documents) Maintain records of site visitors and ensure compliance with sign-in procedures Order and manage office supplies and PPE stock as required Support onboarding of new staff and contractors (e.g., issuing passes, basic inductions) Key Skills & Experience Previous experience in a receptionist or administrative role (construction industry preferred) Strong communication and interpersonal skills Professional and approachable manner Good organisational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle confidential information with discretion Familiarity with construction terminology or document control systems is an advantage Personal Attributes Reliable and punctual Proactive and able to work independently Calm under pressure in a busy environment Strong attention to detail Team-oriented with a flexible attitude Working Conditions Office-based within a construction company environment May involve interaction with site teams, contractors, and external stakeholders
May 18, 2026
Full time
Job Title: Receptionist Industry: Construction Location: Luton Reports To: Office Manager / Operations Manager Job Purpose The Receptionist serves as the first point of contact for clients, suppliers, and visitors, ensuring a professional and efficient front-of-house operation. Within a construction environment, this role also supports administrative functions and helps coordinate communication across site teams and the office. Key Responsibilities Greet and welcome visitors, clients, and contractors in a professional manner Answer, screen, and direct incoming phone calls and emails Manage incoming and outgoing post, deliveries, and courier services Maintain a tidy and organised reception and office area Schedule meetings, appointments, and manage meeting room bookings Provide administrative support to project managers and office staff Assist with document control (e.g., filing permits, drawings, health & safety documents) Maintain records of site visitors and ensure compliance with sign-in procedures Order and manage office supplies and PPE stock as required Support onboarding of new staff and contractors (e.g., issuing passes, basic inductions) Key Skills & Experience Previous experience in a receptionist or administrative role (construction industry preferred) Strong communication and interpersonal skills Professional and approachable manner Good organisational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle confidential information with discretion Familiarity with construction terminology or document control systems is an advantage Personal Attributes Reliable and punctual Proactive and able to work independently Calm under pressure in a busy environment Strong attention to detail Team-oriented with a flexible attitude Working Conditions Office-based within a construction company environment May involve interaction with site teams, contractors, and external stakeholders
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
May 18, 2026
Full time
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Solutions Architect, Central London An exciting Solutions Architect role with a salary of 100,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Solutions Architect at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are seeking technical polyglots who enjoy both technical architectural design, hands-on coding and peer reviews, though also like the idea of the equally important social/client-facing aspect of the role. The role is responsible for defining the development architecture across a blend of in-house bespoke solutions and 3rd party products and helping to shape the longer-term strategic development architecture for the organisation. It will also involve understanding key business processes and consider approaches to delivering the required capabilities, including identifying and assessing new technologies. You will be involved in designing, developing, and deploying AI-powered automation solutions that can transform operational processes at scale. You will be assisting the head of business solutions and other architects on developing architecture strategy and target architecture model. You will be working closely with delivery team members to coach and promote best-practice solution development architecture as well as supporting business analysts and product owners in planning and story-mapping for new development. You will act as technical design authority (TDA) for delivery of technical stories and produce technical documentation artefacts to support the delivery process. Main Responsibilities Duties will include: The design and implementation of best-in-class software architecture Produce and communicate clear technical designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information which meet the business strategic needs. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns Ensure that all work undertaken by you and your colleagues is of the highest quality and meets the agreed standards for software delivery. Support product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Participate actively in all team ceremonies (daily stand-up, team retros, sprint reviews, story-mapping, backlog refinement) helping the entire delivery team be the best that they can. Essential Skills: C# .NET Core, REST API Design and Development, API Management Document or No-SQL database solutions (particularly Elasticsearch) Messaging and microservices based architecture (Azure Service Bus, Azure Functions) Formal architecture documentation and diagramming techniques (BPMN, UML, Wireframing) Experience with AI tools and frameworks such as Claude code. Test and behaviour driven development strategies (TDD, BDD, Gopher) Agile Delivery Methodologies, SCRUM, SCRUMBAN Working in an agile environment using JIRA and Confluence Experience working in a data-centric organisation Desirable Skills React front-end development React. Native cross-platform mobile application development Android development (Java/Kotlin/Dagger2) Image Processing, ANPR (automated number plate recognition) and OCR library implementations Exposure to process modelling, for example in BPMN IoT relay control systems Networking security (firewalls and network traffic control) Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
May 18, 2026
Full time
Solutions Architect, Central London An exciting Solutions Architect role with a salary of 100,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Solutions Architect at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are seeking technical polyglots who enjoy both technical architectural design, hands-on coding and peer reviews, though also like the idea of the equally important social/client-facing aspect of the role. The role is responsible for defining the development architecture across a blend of in-house bespoke solutions and 3rd party products and helping to shape the longer-term strategic development architecture for the organisation. It will also involve understanding key business processes and consider approaches to delivering the required capabilities, including identifying and assessing new technologies. You will be involved in designing, developing, and deploying AI-powered automation solutions that can transform operational processes at scale. You will be assisting the head of business solutions and other architects on developing architecture strategy and target architecture model. You will be working closely with delivery team members to coach and promote best-practice solution development architecture as well as supporting business analysts and product owners in planning and story-mapping for new development. You will act as technical design authority (TDA) for delivery of technical stories and produce technical documentation artefacts to support the delivery process. Main Responsibilities Duties will include: The design and implementation of best-in-class software architecture Produce and communicate clear technical designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information which meet the business strategic needs. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns Ensure that all work undertaken by you and your colleagues is of the highest quality and meets the agreed standards for software delivery. Support product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Participate actively in all team ceremonies (daily stand-up, team retros, sprint reviews, story-mapping, backlog refinement) helping the entire delivery team be the best that they can. Essential Skills: C# .NET Core, REST API Design and Development, API Management Document or No-SQL database solutions (particularly Elasticsearch) Messaging and microservices based architecture (Azure Service Bus, Azure Functions) Formal architecture documentation and diagramming techniques (BPMN, UML, Wireframing) Experience with AI tools and frameworks such as Claude code. Test and behaviour driven development strategies (TDD, BDD, Gopher) Agile Delivery Methodologies, SCRUM, SCRUMBAN Working in an agile environment using JIRA and Confluence Experience working in a data-centric organisation Desirable Skills React front-end development React. Native cross-platform mobile application development Android development (Java/Kotlin/Dagger2) Image Processing, ANPR (automated number plate recognition) and OCR library implementations Exposure to process modelling, for example in BPMN IoT relay control systems Networking security (firewalls and network traffic control) Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Senior Project Manager (Engineering/R&D) - Near Edinburgh - 70K + bonus Hybrid - 3 Days in office per week, near Edinburgh and free parking onsite Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Senior PM with an R&D/Engineering background to join their team on a permanent basis. The role: Playing a key role in our client's growing engineering / R&D function, you'll be at the forefront of managing development projects for a core portfolio of globally-distributed products, working closely within an established and multidisciplinary engineering function to do so. You'll oversee key projects from end to end; including planning, coordination, budgeting and more, embedding your commercial acumen, project leadership skills and ability to direct varying teams, stakeholders and management at every step. About you: Demonstrable PM skills across a variety of deliveries including complex Engineering / R&D style projects / complex product development within regulated settings Proven track record in a similar role within an IT / Tech / Engineering / R&D setting Excellent stakeholder management skills up to management level, as well as proven ability to work with both internal and external teams to get things done In return: In return, you'll join a supportive organisation well versed in keeping their staff happy plus a generous bonus scheme, hybrid working model plus flexible start/finish times, annual salary reviews, plenty of opportunities to upskill and progress professionally, and a range of other benefits (that they've recently added to again) designed with employee happiness in mind. If the above sounds good to you, apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 18, 2026
Full time
Senior Project Manager (Engineering/R&D) - Near Edinburgh - 70K + bonus Hybrid - 3 Days in office per week, near Edinburgh and free parking onsite Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Senior PM with an R&D/Engineering background to join their team on a permanent basis. The role: Playing a key role in our client's growing engineering / R&D function, you'll be at the forefront of managing development projects for a core portfolio of globally-distributed products, working closely within an established and multidisciplinary engineering function to do so. You'll oversee key projects from end to end; including planning, coordination, budgeting and more, embedding your commercial acumen, project leadership skills and ability to direct varying teams, stakeholders and management at every step. About you: Demonstrable PM skills across a variety of deliveries including complex Engineering / R&D style projects / complex product development within regulated settings Proven track record in a similar role within an IT / Tech / Engineering / R&D setting Excellent stakeholder management skills up to management level, as well as proven ability to work with both internal and external teams to get things done In return: In return, you'll join a supportive organisation well versed in keeping their staff happy plus a generous bonus scheme, hybrid working model plus flexible start/finish times, annual salary reviews, plenty of opportunities to upskill and progress professionally, and a range of other benefits (that they've recently added to again) designed with employee happiness in mind. If the above sounds good to you, apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services based in Wolverhampton, West Midlands. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You ll be at the forefront of expanding the company s portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission your success truly pays off here. In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to (url removed). We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
May 18, 2026
Full time
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services based in Wolverhampton, West Midlands. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You ll be at the forefront of expanding the company s portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission your success truly pays off here. In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to (url removed). We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Category Manager - Grocery Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Category Manager - Grocery to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role The Category Manager role is a key part of KP Snacks. You will help us strengthen our customer partnerships, grow the category and ensure our brands are easy to shop and front of mind for shoppers. You will take ownership of a major customer relationship, shaping and delivering a clear category growth plan built around insight, expertise and a deep understanding of customer needs. You will bring the voice of the retailer into KP, making sure we are focused on the right commercial priorities and creating solutions that grow the category while delivering strong results for KP Snacks. This role is ideal for someone who enjoys working with complex data, building strong relationships and turning insight into simple, compelling recommendations that drive action. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead the category relationship for a major customer , building strong partnerships and influencing decisions through clear, insight driven recommendations Champion the customer agenda within KP Snacks , sharing learnings and ensuring customer insight shapes processes, plans and cross functional decisions Support strategic category planning , providing analysis and insight to senior leadership and customer teams Provide market and customer insight to support customer facing meetings, identify risks and opportunities, and build compelling category stories Shape and embed the customer category vision , working with the Head of Category and your Line Manager to align insight with customer and category opportunities Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Category management experience and confidence using market data to create clear commercial recommendations Experience with Nielsen and Kantar (essential), plus familiarity with customer insight tools (preferred) Strong analytical and commercial skills , able to simplify complex data into clear actions Ability to influence with impact , building strong internal and external relationships Drive, tenacity and strategic thinking , balancing day to day delivery with long term planning
May 18, 2026
Full time
Category Manager - Grocery Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We're looking for a Category Manager - Grocery to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role The Category Manager role is a key part of KP Snacks. You will help us strengthen our customer partnerships, grow the category and ensure our brands are easy to shop and front of mind for shoppers. You will take ownership of a major customer relationship, shaping and delivering a clear category growth plan built around insight, expertise and a deep understanding of customer needs. You will bring the voice of the retailer into KP, making sure we are focused on the right commercial priorities and creating solutions that grow the category while delivering strong results for KP Snacks. This role is ideal for someone who enjoys working with complex data, building strong relationships and turning insight into simple, compelling recommendations that drive action. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead the category relationship for a major customer , building strong partnerships and influencing decisions through clear, insight driven recommendations Champion the customer agenda within KP Snacks , sharing learnings and ensuring customer insight shapes processes, plans and cross functional decisions Support strategic category planning , providing analysis and insight to senior leadership and customer teams Provide market and customer insight to support customer facing meetings, identify risks and opportunities, and build compelling category stories Shape and embed the customer category vision , working with the Head of Category and your Line Manager to align insight with customer and category opportunities Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Category management experience and confidence using market data to create clear commercial recommendations Experience with Nielsen and Kantar (essential), plus familiarity with customer insight tools (preferred) Strong analytical and commercial skills , able to simplify complex data into clear actions Ability to influence with impact , building strong internal and external relationships Drive, tenacity and strategic thinking , balancing day to day delivery with long term planning
Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: £40,000 OTE commission (paid monthly) Company car (BMW 330e) Pension (minimum 5% company contribution) 25 days holiday (plus 8 bank holidays) Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure Your time will be split between managing existing accounts and securing new business £1m new business / growth target. Work closely with the technical team and target customers to develop technical solutions to complex needs Lead commercial negotiations on high value projects Provide market intelligence which will be instrumental in shaping the UK strategy. Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection
May 18, 2026
Full time
Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: £40,000 OTE commission (paid monthly) Company car (BMW 330e) Pension (minimum 5% company contribution) 25 days holiday (plus 8 bank holidays) Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure Your time will be split between managing existing accounts and securing new business £1m new business / growth target. Work closely with the technical team and target customers to develop technical solutions to complex needs Lead commercial negotiations on high value projects Provide market intelligence which will be instrumental in shaping the UK strategy. Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection
IT Project Manager York Hybrid (2-4 Days Office) Up to 50,000 + Benefits We're recruiting for an IT Project Manager to join a large UK-based healthcare organisation supporting a wide network of clinical and operational sites across the country. This is a great opportunity to join a busy IT Projects team delivering infrastructure change, site onboarding, and ongoing technology improvements in a fast-paced, multi-site environment where IT directly supports frontline services. The Role: You'll manage a variety of IT infrastructure projects across the UK, including: Site onboarding / acquisitions Server, PC and infrastructure deployments Networking and telecoms projects Infrastructure upgrades and refresh programmes Change management across operational environments Project governance, reporting, and documentation You'll also line manage 2 Junior Project Managers and work closely with senior IT leadership to support governance and delivery improvements. What We're Looking For: IT Infrastructure Project Management experience Strong knowledge of servers, networking, telecoms, end-user tech Experience managing multiple projects and stakeholders Supplier management experience PRINCE2 / Agile beneficial Full UK driving licence Why Apply? Up to 50,000 salary Hybrid working ( 2-4 days in York office ) Line management responsibility Strong training & development (PRINCE2, Agile, etc.) Exposure to large-scale healthcare IT projects
May 18, 2026
Full time
IT Project Manager York Hybrid (2-4 Days Office) Up to 50,000 + Benefits We're recruiting for an IT Project Manager to join a large UK-based healthcare organisation supporting a wide network of clinical and operational sites across the country. This is a great opportunity to join a busy IT Projects team delivering infrastructure change, site onboarding, and ongoing technology improvements in a fast-paced, multi-site environment where IT directly supports frontline services. The Role: You'll manage a variety of IT infrastructure projects across the UK, including: Site onboarding / acquisitions Server, PC and infrastructure deployments Networking and telecoms projects Infrastructure upgrades and refresh programmes Change management across operational environments Project governance, reporting, and documentation You'll also line manage 2 Junior Project Managers and work closely with senior IT leadership to support governance and delivery improvements. What We're Looking For: IT Infrastructure Project Management experience Strong knowledge of servers, networking, telecoms, end-user tech Experience managing multiple projects and stakeholders Supplier management experience PRINCE2 / Agile beneficial Full UK driving licence Why Apply? Up to 50,000 salary Hybrid working ( 2-4 days in York office ) Line management responsibility Strong training & development (PRINCE2, Agile, etc.) Exposure to large-scale healthcare IT projects
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services remote based or hybrid working in North West UK e.g. Liverpool, Birkenhead or Warrington. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You ll be at the forefront of expanding the company s portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission your success truly pays off here. OTE £100K+ In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to (url removed). We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
May 18, 2026
Full time
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services remote based or hybrid working in North West UK e.g. Liverpool, Birkenhead or Warrington. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You ll be at the forefront of expanding the company s portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission your success truly pays off here. OTE £100K+ In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to (url removed). We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid). Purpose of the role: As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending. What you'll do: Align scope with delivery capacity, ensuring that teams are working at an optimal level. Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed. Track progress versus plan, highlighting and mitigating delivery risks. Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements. Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions. Support the Product Managers with a business case to ensure that resources are being deployed wisely. Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending. Ensure appropriate levels of business readiness across all business functions and other suppliers. Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders. Track and report delivery progress versus milestones with strong stakeholder management. Log and track risks and mitigation, identifying and resolving project bottlenecks. Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained. The skills you'll need: Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms. First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc. Strong understanding of Agile product development, including tooling, such as Jira and Confluence. Problem solver who can synthesise data and prevent problems from happening. Own, execute, and coordinate regular delivery governance and agile ceremonies. Ability to independently establish and manage RAID logs. Contribute to an 'always-evolving' community of practice, improving ways of working across delivery. Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures. Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director. Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
May 18, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Delivery Manager for a 6 month contract based in London with remote work available (hybrid). Purpose of the role: As a Delivery Manager you will be responsible for the delivery of Point of Sale (PoS) Lending. What you'll do: Align scope with delivery capacity, ensuring that teams are working at an optimal level. Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed. Track progress versus plan, highlighting and mitigating delivery risks. Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director's requirements. Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions. Support the Product Managers with a business case to ensure that resources are being deployed wisely. Collaborate cross functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending. Ensure appropriate levels of business readiness across all business functions and other suppliers. Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders. Track and report delivery progress versus milestones with strong stakeholder management. Log and track risks and mitigation, identifying and resolving project bottlenecks. Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained. The skills you'll need: Strong industry understanding of delivering PoS or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in-store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back-office finance platforms. First hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc. Strong understanding of Agile product development, including tooling, such as Jira and Confluence. Problem solver who can synthesise data and prevent problems from happening. Own, execute, and coordinate regular delivery governance and agile ceremonies. Ability to independently establish and manage RAID logs. Contribute to an 'always-evolving' community of practice, improving ways of working across delivery. Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures. Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director. Experience in developing customised reporting in Jira, with a good understanding of JQL (beneficial) Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Ready to kick-start your future in Asset Planning? Join us as a Level 4 Apprentice and make a real impact at the UK's largest water and wastewater provider. You'll gain hands-on experience, work alongside skilled professionals, and earn a respected Level 4 Asset Manager qualification. What you'll be doing as an Asset Planning Level 4 Apprentice: Assist in developing asset plans for treatment works, pumping stations, and networks in line with AMP8 priorities. Analyse asset performance data to identify risks, trends, and opportunities for improvement. Support capital maintenance planning and project prioritisation to meet regulatory and sustainability goals. Contribute to risk-based decision-making for asset interventions. Prepare reports and presentations using Microsoft Office and Thames Water's asset management systems. Take part in site visits, inspections, and planning meetings. Ensure compliance with health, safety, and environmental standards. Where you will work: Location: Clearwater Court, Reading, Berkshire, RG1 8DB Hybrid Hours: 36 hours a week across four working days plus one off-the-job training day Start date: September 2026 Training and qualification: You'll study with Teesside University , one of the UK's leading Asset Management training providers. Your training will include modules delivered through weekly online tutorials, supported by pre-session learning materials such as recorded videos, lecture notes, and case studies. Qualification: Asset manager, Level 4 Asset Management Standard- Certificate of Higher Education in Asset Management included. Duration: Permanent contract with a 24-month structured programme. What you should bring to the role: GCSE Maths and English (grade 9-4 / A-C) or equivalent. 64 points from any combination of acceptable level 3 qualifications. Ability to travel to Thames Water sites throughout the programme. What's in it for you? Excellent salary: £22,500 per annum. Annual Leave: 24 days of holiday per year, increasing to 28 with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 18, 2026
Full time
Ready to kick-start your future in Asset Planning? Join us as a Level 4 Apprentice and make a real impact at the UK's largest water and wastewater provider. You'll gain hands-on experience, work alongside skilled professionals, and earn a respected Level 4 Asset Manager qualification. What you'll be doing as an Asset Planning Level 4 Apprentice: Assist in developing asset plans for treatment works, pumping stations, and networks in line with AMP8 priorities. Analyse asset performance data to identify risks, trends, and opportunities for improvement. Support capital maintenance planning and project prioritisation to meet regulatory and sustainability goals. Contribute to risk-based decision-making for asset interventions. Prepare reports and presentations using Microsoft Office and Thames Water's asset management systems. Take part in site visits, inspections, and planning meetings. Ensure compliance with health, safety, and environmental standards. Where you will work: Location: Clearwater Court, Reading, Berkshire, RG1 8DB Hybrid Hours: 36 hours a week across four working days plus one off-the-job training day Start date: September 2026 Training and qualification: You'll study with Teesside University , one of the UK's leading Asset Management training providers. Your training will include modules delivered through weekly online tutorials, supported by pre-session learning materials such as recorded videos, lecture notes, and case studies. Qualification: Asset manager, Level 4 Asset Management Standard- Certificate of Higher Education in Asset Management included. Duration: Permanent contract with a 24-month structured programme. What you should bring to the role: GCSE Maths and English (grade 9-4 / A-C) or equivalent. 64 points from any combination of acceptable level 3 qualifications. Ability to travel to Thames Water sites throughout the programme. What's in it for you? Excellent salary: £22,500 per annum. Annual Leave: 24 days of holiday per year, increasing to 28 with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Hexagon Group are delighted to be recruiting for a Building Host on behalf of a leading real estate company, based at a Grade A, multi-tenanted office in Manchester city centre. This is an excellent opportunity for an individual looking to develop their career within facilities management, gaining valuable experience as part of a highly experienced and supportive team. The company has a strong track record of promoting from within, with many Building Hosts progressing into Building Manager roles over time. The position offers a salary of up to £28,000, along with a comprehensive benefits package. You will be responsible for welcoming tenants and their guests in a professional and personable manner, ensuring a positive first impression at all times. The front-of-house area must be kept presentable and compliant with health and safety standards, while you act as a key point of contact for tenant queries, resolving issues where possible and escalating when necessary. In addition, you will provide administrative support to the Building Manager as required, contributing to the smooth day-to-day operation of the building. You will have prior experience working in a corporate environment in a Front of House or Receptionist role, ideally within a multi-tenanted office setting. Given the nature of the position, you will demonstrate exceptional customer service skills and take pride in going the extra mile to deliver a first-class experience for tenants and visitors alike. Our client is looking to hire immediately, so if you think this position is one for you, please apply with a copy of your CV.
May 18, 2026
Full time
Hexagon Group are delighted to be recruiting for a Building Host on behalf of a leading real estate company, based at a Grade A, multi-tenanted office in Manchester city centre. This is an excellent opportunity for an individual looking to develop their career within facilities management, gaining valuable experience as part of a highly experienced and supportive team. The company has a strong track record of promoting from within, with many Building Hosts progressing into Building Manager roles over time. The position offers a salary of up to £28,000, along with a comprehensive benefits package. You will be responsible for welcoming tenants and their guests in a professional and personable manner, ensuring a positive first impression at all times. The front-of-house area must be kept presentable and compliant with health and safety standards, while you act as a key point of contact for tenant queries, resolving issues where possible and escalating when necessary. In addition, you will provide administrative support to the Building Manager as required, contributing to the smooth day-to-day operation of the building. You will have prior experience working in a corporate environment in a Front of House or Receptionist role, ideally within a multi-tenanted office setting. Given the nature of the position, you will demonstrate exceptional customer service skills and take pride in going the extra mile to deliver a first-class experience for tenants and visitors alike. Our client is looking to hire immediately, so if you think this position is one for you, please apply with a copy of your CV.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
May 18, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
