Anti-Social Behaviour Team Leader

Anti-Social Behaviour Team Leader

About the Role

We are looking for an experienced and driven ASB Team Leader to lead the delivery of a high-quality Anti-Social Behaviour service within a local authority. This is a key leadership role focused on improving outcomes for tenants and communities, tackling complex cases, and ensuring a proactive, customer-focused approach to ASB management.

You will manage a team of ASB Officers while also handling a small caseload, providing expert guidance on complex cases and working closely with partners to reduce anti-social behaviour across communities.

Key Responsibilities

• Lead and manage a team of ASB Officers to deliver an effective, customer-focused service
• Oversee the investigation and resolution of ASB cases, ensuring compliance with policies and legislation
• Manage complex and high-risk cases, providing expert advice and support
• Carry out regular 1:1s, performance management, and team development
• Work collaboratively with internal teams and external partners including Police, Social Services, and Health agencies
• Represent the organisation at court proceedings and multi-agency meetings
• Monitor service performance and drive continuous improvement
• Ensure safeguarding concerns are identified and managed appropriately
• Prepare reports and briefings for senior leadership
• Maintain up-to-date knowledge of housing, ASB, and relevant legal frameworks

Skills & Experience

• Proven experience managing anti-social behaviour cases within a local authority or similar environment
• Experience leading and managing teams
• Strong knowledge of ASB, housing, and tenancy legislation
• Experience working with multi-agency partners to resolve complex issues
• Excellent communication, negotiation, and conflict resolution skills
• Ability to manage a varied workload and make sound decisions under pressure
• Strong IT skills including housing systems and Microsoft Office (Excel and Word)

Additional Information

• Full UK driving licence required and access to a vehicle
• 6 months contract with potential extension