506 jobs found

Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities. The Opportunity Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including: Rent and service charge processing Banking operations, BACS and Direct Debits Income allocation and suspense account management Rent ledger integrity and balance sheet reconciliations Arrears reporting and bad debt provision monitoring Audit preparation and regulatory compliance Systems improvement and digital transformation initiatives You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice. What we're looking for This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have: Strong experience in a finance role within housing, local government or a similar sector Proven experience managing rent and service charge income Excellent reconciliation skills and knowledge of income controls Experience overseeing banking operations and financial processes Strong stakeholder engagement skills, including audit exposure Strong Excel and finance system capability Proven ability to lead and manage a diverse team, encouraging constructive challenge Ability to navigate and lead through change, with a broad understanding of Finance Benefits 25 days annual leave, rising to 30 days based on service, plus bank holidays Generous pension scheme Hybrid working Employee recognition scheme Wellbeing Support Career development and opportunities for professional memberships Health Cash Plan To Apply Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. Closing date: Monday, 23:59 on 25th May 2026

Responsible to: Housing Officer Tenancy Services Team Leader Key relationships/Functional links with: Housing Officer Tenants and residents of Ashfield District Council; staff at all levels within the Council including Housing Management, Community Safety Team, Lettings, Housing Operations, Legal Services; statutory and partner agencies including police, social care, and health services. Main Purpose of Job: Housing Officer The post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. Main Responsibilities / Accountabilities / KRA: Housing Officer The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation. Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary. Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy. Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court. Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy. To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements. Maintain a highly visible profile on Council estates to provide an excellent estate management service. Job Activities: Housing Officer Undertake the general work of a Housing Officer including: Managing a patch of social housing tenancies, responsible for the monitoring and managing of own case load in line with performance targets. To maintain detailed records of all actions taken and all contact with tenants and to write nonstandard letters, briefing notes and reports as and when required. To liaise with and maintain effective working relationships with internal and external agencies and other service providers and to represent the Council at any meetings as required. Attend Tenant and Resident Meetings as required. General information: Housing Officer The post holder will be required to operate according to the Council's corporate values, code of conduct and employee competencies. The post holder will adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.

We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!

Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail

We're currently recruiting for an experienced Accommodation Accounts and Payments Officer to join a busy Housing Needs service supporting the management of temporary accommodation payments and financial administration. This role offers hybrid working with 2 days per week in the office and 3 days working from home. This Accommodation Accounts and Payments Officer role will focus on processing accommodation payments, reconciling accounts, managing provider invoices and ensuring accurate financial records are maintained across temporary accommodation services. The successful Accommodation Accounts and Payments Officer will work closely with accommodation providers, finance teams and housing services to ensure payments are processed accurately and on time. The Role - Process invoices and payments relating to temporary accommodation and housing providers. - Reconcile accommodation accounts and investigate discrepancies. - Maintain accurate financial records and payment systems. - Liaise with landlords, providers and internal finance teams regarding payments and account queries. - Monitor outstanding payments and support recovery processes where required. - Assist with financial reporting, budgeting and payment tracking. - Ensure compliance with financial procedures, audit requirements and housing policies. - Support temporary accommodation teams with payment-related enquiries and account administration. Key Requirements - Experience working within housing finance, temporary accommodation accounts or payment processing. - Experience as an Income Officer or Payments Officer is highly desirable. - Strong Excel skills are essential. - Experience processing invoices, reconciliations and accommodation-related payments. - Knowledge of temporary accommodation or housing services. - Experience using housing management or finance systems. - Ability to manage high volumes of work accurately and meet deadlines. What You Need to Do Now If you are interested in this Accommodation Accounts and Payments Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Finance Officers, Temporary Accommodation Officers, Income Officers and Housing Needs professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

Independent Domestic Violence Advisor (IDVA) - Male Victims An excellent opportunity for a compassionate and resilient domestic abuse professional with safeguarding, advocacy, MARAC and case management experience to support high-risk male victims across the West Midlands. If you've also worked in the following roles, we'd also like to hear from you: Domestic Abuse Support Worker, Domestic Violence Advocate, Family Support Worker, Safeguarding Officer, Sexual Violence Support Worker, Domestic Abuse Caseworker, MARAC Coordinator, Violence and Abuse Support Worker, Safeguarding Advocate The organisation is looking for a qualified / unqualified IDVA (training may be provided for the right candidate). We welcome applications from individuals of all genders who can demonstrate a deep understanding of the unique barriers faced by men seeking support for abuse. SALARY: £25,282 to £28,861 per annum (dependent upon qualifications and experience) + Benefits LOCATION: West Bromwich base but will cover the Black Country area JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am - 5pm (37.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for an Independent Domestic Violence Advisor (IDVA) supporting high-risk male victims of domestic abuse, stalking and interpersonal violence across the West Midlands. Working as the Independent Domestic Violence Advisor (IDVA) you will provide frontline advocacy, safeguarding, crisis intervention, DASH risk assessments and emotional support to vulnerable adults experiencing abuse and trauma. As the Independent Domestic Violence Advisor (IDVA) you will manage a varied caseload, contribute to MARAC processes, develop tailored safety plans and work closely with partner agencies to improve outcomes for victims and their children. DUTIES Your duties as the Independent Domestic Violence Advisor (IDVA) include: Managing High-Risk Cases: Supporting male victims experiencing domestic abuse, stalking, sexual violence and related interpersonal abuse Completing DASH Assessments: Identifying risk, assessing needs and implementing effective safeguarding and safety planning measures Providing Advocacy Support: Representing victims within MARAC, safeguarding meetings and multi-agency settings Developing Support Plans: Delivering person-centred interventions to empower victims and improve safety outcomes Maintaining Accurate Records: Updating case notes, reports and databases in line with GDPR and organisational procedures Working in Partnership: Liaising with police, housing providers, healthcare professionals, social care teams and external agencies Delivering Emotional Support: Providing trauma-informed one-to-one support and proactive crisis intervention Facilitating Group Work: Supporting awareness sessions and empowerment activities where required Safeguarding Adults and Children: Recognising and escalating safeguarding concerns appropriately Attending Meetings and Training: Participating in supervision, case reviews, professional development and service meetings CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in domestic abuse, safeguarding, victim support or violence against women and girls' services Experience of managing complex caseloads, conducting risk assessments and support planning Knowledge of domestic abuse dynamics, trauma-informed practice and safeguarding procedures Ability to communicate effectively with vulnerable individuals and multi-agency professionals Experience of advocacy work, report writing and presenting cases within formal meetings including MARAC Strong organisational and time management skills with the ability to prioritise workloads effectively Good IT skills including Microsoft Office, databases and virtual communication platforms A compassionate, resilient and non-judgemental approach focused on empowering victims DESIRABLE IDVA qualification or previous experience within an IDVA or domestic abuse advocacy service Previous experience of facilitating group work or awareness sessions Understanding of motivational interviewing techniques Full driving licence and access to a vehicle BENEFITS Mileage allowance Training and development opportunities Employee Assistance Programme Access to group clinical supervision with a BACP trained counsellor 25 days annual leave plus bank holidays Wellbeing day entitlement Annual leave buy back scheme Time off in lieu (TOIL) 5% employer pension contribution This role requires a DBS check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14689 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

At Sovereign Network Group we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. We are setting the highest standards for affordable homes and great places to live. We have an opportunity to join Sovereign Network Group as a Resident Liaison Officer working from our Greenham Office. This role will include a mix of office, home and travelling to meet with customers across our regions. To be successful you will need: Solid experience within a busy customer focused role, ideally within the housing sector Some understanding of building maintenance terminology An understanding of retrofit and the impact on people living in their homes. The ability to manage your own workload. Strong communication skills Driving licence and access to vehicle Job Purpose: To assist and support our customers throughout the roll out of our Homes and Place Retrofit programme across our existing property portfolio, taking the lead on customer engagement, information, communication, and support throughout the process. Key Accountabilities: Deliver the right outcome for our customer in a safe and timely way. Support our customers through our Homes and Place retrofit programme. Act as the main point of contact for the customer throughout the process, listening and understanding their needs and concerns, whilst keeping the Homes and Place Programme Lead updated with progress and any challenges faced. Ensure all information provided to customers is clear and consistent, to avoid any confusion or misunderstanding and to minimise any concerns they may have. Review and regularly maintain the customer engagement plan to ensure all information is accurate and up to date. Attend site meetings, events, appointments with customers, contractors or stakeholders as required. Work collaboratively with stakeholders to explore opportunities to transform our services and customer experience. Identify and escalate risks, issues, and dependencies as appropriate and propose solutions to resolve. Provide support enabling the team to produce regular briefing notes and reports. Promote a positive collaborative culture of Building Safety and Compliance. Undertake other duties, within the level of responsibility, to meet the changing needs of the organisation. A full driving licence and car is required. The successful applicants will play a key role in supporting our retrofit programme.

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

At Sovereign Network Group we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. We are setting the highest standards for affordable homes and great places to live. We have an opportunity for a 12 month Fixed Term Contrac t to join Sovereign Network Group as a Resident Liaison Officer working from either our Hurn Hub. This role will include a mix of office, home and travelling to meet with customers across our regions. Job Purpose: To assist and support our customers throughout the roll out of our Homes and Place Retrofit programme across our existing property portfolio, taking the lead on customer engagement, information, communication, and support throughout the process. To be successful in this 12 month Fixed Term Contract you will need: Proven experience in a previous RLO role. Solid experience within a busy customer focused role, ideally within the housing sector Some understanding of building maintenance terminology An understanding of retrofit and the impact on people living in their homes. The ability to manage your own workload. Strong communication skills Driving licence and access to vehicle Key Accountabilities: Deliver the right outcome for our customer in a safe and timely way. Support our customers through our Homes and Place retrofit programme. Act as the main point of contact for the customer throughout the process, listening and understanding their needs and concerns, whilst keeping the Homes and Place Programme Lead updated with progress and any challenges faced. Ensure all information provided to customers is clear and consistent, to avoid any confusion or misunderstanding and to minimise any concerns they may have. Review and regularly maintain the customer engagement plan to ensure all information is accurate and up to date. Attend site meetings, events, appointments with customers, contractors or stakeholders as required. Work collaboratively with stakeholders to explore opportunities to transform our services and customer experience. Identify and escalate risks, issues, and dependencies as appropriate and propose solutions to resolve. Provide support enabling the team to produce regular briefing notes and reports. Promote a positive collaborative culture of Building Safety and Compliance. Undertake other duties, within the level of responsibility, to meet the changing needs of the organisation. A full driving licence and car is required. The successful applicants will play a key role in supporting our retrofit programme.

We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)

Vivid's client in the East Midlands is currently looking for an experienced Housing Triage Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Triage Officer - East Midlands - 6 months - 20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Ideal candidates will demonstrate the following: Knowledge of the relevant legislation relating to homelessness and housing need, with particular knowledge of the Housing Act 1996 part VII and the Homeless Reduction Act 2017. Understanding the Allocations Policy Working experience in the assessment of more complex homeless applications for persons who present themselves Demonstrable experience of making recommendations and decisions under the relevant housing legislation. Able to work in a fast paced environment

Private Sector Housing Officer - Kent Local Authority 50 per hour 6-Month Initial Contract Hybrid Working We are currently partnering with a proactive Local Authority in Kent to appoint an experienced Private Sector Housing Officer on an initial 6-month contract. This is a fantastic opportunity to join a busy and forward-thinking team, where you will play a key role in improving housing standards across the borough. The Role You will manage a varied caseload within the Private Rented Sector, taking responsibility for enforcement and regulatory activity, including: Carrying out HHSRS inspections and property assessments Investigating housing complaints and disrepair cases Processing and enforcing HMO licensing applications Drafting and serving statutory notices Issuing Civil Penalties in line with current legislation Liaising with landlords, tenants, and internal stakeholders Preparing case files for tribunal or court proceedings About You To be successful in this role, you will have: Proven experience working within Private Sector Housing in a Local Authority setting Strong knowledge of the Housing Act 2004 and HHSRS Experience with HMO Licensing and enforcement activity Ability to manage your own caseload independently Excellent communication and organisational skills Contract Details Rate: 50 per hour Contract Length: Initial 6 months (with potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start: ASAP This role offers the chance to make an immediate impact within a supportive Local Authority team, contributing to improved housing conditions and regulatory compliance across the private rented sector. For more information, give me a call on (phone number removed) or email (url removed) .

We are looking for an experienced and motivated Housing Allocations Officer to join a busy housing team. You will play a key role in delivering the organisation's housing allocation scheme, ensuring properties are allocated fairly, efficiently and in line with policy, legislation and service targets. This is an excellent opportunity for someone with a strong background in housing allocations, lettings or homelessness services who is passionate about making a real difference to residents. Key Responsibilities Manage the allocation of social housing in line with the organisation's allocation scheme and relevant legislation Process nominations, shortlisting and offers for council and Registered Provider properties Coordinate the letting of temporary accommodation including PSL, hostels and PRS placements Liaise with Registered Providers, landlords and internal teams to maintain housing supply pipelines Assess housing applications and ensure accurate banding and priority decisions Monitor voids and ensure timely turnaround and re-letting of properties Maintain accurate records and produce performance reports and statistics Respond to enquiries from applicants, MPs, councillors and other stakeholders Support regeneration and decant programmes where required About You Experience working in housing allocations , lettings or a similar role Strong knowledge of housing legislation, allocation schemes and homelessness duties Experience working with Registered Providers and nomination agreements Ability to manage a high-volume caseload with accuracy and attention to detail Excellent communication and stakeholder management skills Strong IT and data management skills If you have the relevent skills then apply!

NEW OPPORTUNITY - North Northamptonshire Council Job Title : Education Capital & Place Planning Officer Council : North Northamptonshire Council (Kettering) Rate : £500 per day (Inside IR35 via Umbrella) Working Pattern : Hybrid Contract Length : 3 months initially This is a key role within Children's Services focused on ensuring sufficient school places across the area, combining place planning, stakeholder engagement, and delivery of education capital projects. There is a strong emphasis on managing live capital schemes (new schools, expansions), working closely with stakeholders, and supporting the schools estate strategy, including decarbonisation and asset management planning. Key responsibilities: Lead on school place planning, using demographic data, housing growth, and capacity analysis Support commissioning and delivery of new education provision across 0-25 Manage education capital projects end-to-end (new builds, expansions, improvements) Work closely with planning teams on Section 106 contributions and developer negotiations Prepare reports, business cases, and briefings for senior leaders and members Manage external consultants, contractors, and project delivery partners Lead stakeholder engagement including schools, MATs, DfE, councillors, and communities Support academy conversions and wider organisational changes Contribute to estate strategy, including decarbonisation initiatives and asset management planning (GEMS) Desired experience: Strong background in education place planning and/or capital delivery within local government Experience managing or supporting school capital projects and commissioning activity Confident analysing demographic data, pupil forecasts, and capacity planning Experience working with planning teams and S106 funding negotiations Knowledge of DfE guidance, Education Act responsibilities, and statutory sufficiency duties Proven stakeholder management across schools, MATs, and public sector partners Ability to manage multiple projects, deadlines, and reporting requirements Degree level or equivalent (e.g. NVQ4, HNC)

A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)

Job Title: Housing Officer Contract Type: Permanent Salary: £29,713.46 per annum Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Location: 59 Maygrove Road, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.