Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Strategic Leadership - Operational Excellence - Scaling SME Environment Ready to step into a true executive leadership role where your influence, decision-making and operational expertise will directly shape the future of a scaling national business? Do you thrive in fast-moving environments where strategy and execution go hand in hand and where no two weeks ever look the same? At Croci Collective, we re entering a major new phase of growth and are looking for a commercially minded, operationally strong COO to act as the CEO s strategic right hand while building the operational infrastructure required to scale successfully. This is not a back-office operations role. This is a genuine executive leadership opportunity for someone equally comfortable shaping strategic direction in the boardroom as they are solving operational challenges on-site at live events. You ll operate as a true counterpart to the CEO, helping shape business strategy, organisational design, workforce scalability and operational transformation across a rapidly growing business with UK-wide operations and exciting international ambitions. P.S. We love fun, engaging and friendly people that genuinely represent our brand culture. The Role at a Glance: Chief Operating Officer (COO) Hybrid (London Based with Regular UK Event Travel) £65,000 - £80,000 Salary Depending on Experience Plus Performance Bonus, Car Allowance / Travel Support, Potential Profit Share / Equity Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-growth direct marketing and events business Clients: Leading consumer subscription and FMCG brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Leadership Scope: Sales Performance Operations Logistics Workforce Planning Finance People Governance Your Background / Skills: Operational Leadership, Events, Experiential Marketing, Field Sales Operations, Workforce Management, Commercial Operations, Change Management, Organisational Design, Team Leadership Who we are: We are Croci Collective - one of the UK s fastest-growing direct marketing businesses specialising in subscription product sales through consumer events and exhibitions nationwide. We partner with major venues, exhibition organisers and leading consumer brands, deploying high-performing sales teams across a packed annual calendar of live events and campaigns throughout the UK. Our success is built on execution, energy and people. We are proud of our collaborative culture whilst being highly selective about both the clients we partner with and the people we bring into the business. We move quickly, think commercially and genuinely care about creating an ambitious environment where talented people can thrive. The business is now entering an exciting new stage of growth, including recent US expansion activity, and we re looking for a COO who can help build the operational infrastructure, leadership capability and strategic discipline needed to scale successfully. This role also follows the evolution of the previous HR Director position, absorbing the strategic organisational leadership, operational excellence and change management responsibilities that supported the company s growth journey. Ready to help shape the future of a rapidly growing business? As COO, you ll operate as the CEO s strategic counterpart, helping co-create business direction while taking ownership of the operational engine that powers the organisation. You ll oversee event operations, workforce planning, logistics, performance management, organisational design, operational scalability and people governance while helping translate commercial ambition into operational reality. This role combines strategic leadership, operational delivery, people leadership and commercial accountability inside a scaling SME environment where adaptability, ownership and resilience are critical. You ll play a key role shaping leadership capability, operational structure and scalable systems while helping the business prepare for continued national growth and international expansion. What your day might look like: • Co-developing and executing the company s strategic growth plans alongside the CEO • Acting as a strategic advisor and operational counterpart to the CEO on major business decisions • Leading operational delivery across nationwide events and exhibition campaigns • Overseeing staffing, logistics, scheduling, accommodation and equipment planning • Driving organisational design and operational scalability as the business grows • Managing operational budgets, event-level P&L and cost control initiatives • Leading and developing operational management and performance structures • Overseeing freelance workforce planning, recruitment and retention strategies • Building leadership capability through coaching, accountability and management development • Managing relationships with venues, organisers, suppliers and brand stakeholders • Acting as the senior escalation point for operational, workforce and compliance issues • Supporting governance across People operations, culture and workforce strategy • Driving systems, reporting, KPI and process improvement initiatives • Building scalable SOPs, workflows and operational frameworks • Championing operational technology, reporting dashboards and process automation • Supporting change management, restructuring and operational transformation activity • Supporting international operational expansion initiatives including the US market • Presenting operational reporting, workforce metrics and commercial insights at leadership level About You: • Proven operational leadership experience within field marketing, direct sales, experiential marketing or events • Demonstrable experience operating as a strategic partner to a CEO, founder or MD • Strong commercial and financial acumen with P&L management experience • Experience scaling teams, operational structures and organisational processes • Strong leadership capability with experience developing managers and building accountability • Experience managing distributed or freelance workforces within fast-paced operational environments • Experience managing logistics across multiple concurrent events, campaigns or field operations • Excellent relationship management and stakeholder communication skills • Comfortable operating within fast-paced, founder-led SME environments • Hands-on, adaptable and willing to roll sleeves up when needed • Strong change management and operational transformation capability • Experience driving operational structure, governance and scalable systems • Highly organised with excellent decision-making and problem-solving skills • Comfortable balancing strategic thinking with operational execution Desirable: • Knowledge of the UK exhibition and consumer events circuit including NEC, ExCeL and Olympia • Experience within subscription or continuity sales models • Familiarity with contractor or freelance workforce management • Exposure to US expansion or international operational growth • Background within entrepreneurial or scaling businesses Why Join Croci Collective? • Genuine strategic seat at the leadership table • Direct partnership with the CEO and real influence over business direction • Opportunity to shape and scale the operational backbone of a growing business • Executive-level ownership with highly visible impact • Fast-paced, entrepreneurial and collaborative culture • Opportunity to help drive international expansion • Significant long-term progression opportunity including potential profit share or equity discussion • Autonomy to build systems, structures and operational excellence your way Apply today, step into your next executive leadership challenge and help shape the next chapter of Croci Collective s growth journey. If you thrive on building high-performing teams, creating structure in fast-paced environments and turning ambitious growth plans into operational success, this is your opportunity to make a genuine impact inside one of the UK s fastest-growing experiential marketing businesses. In return, you ll gain real influence, high autonomy and the opportunity to help shape a scaling business at executive level. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 20, 2026
Full time
Strategic Leadership - Operational Excellence - Scaling SME Environment Ready to step into a true executive leadership role where your influence, decision-making and operational expertise will directly shape the future of a scaling national business? Do you thrive in fast-moving environments where strategy and execution go hand in hand and where no two weeks ever look the same? At Croci Collective, we re entering a major new phase of growth and are looking for a commercially minded, operationally strong COO to act as the CEO s strategic right hand while building the operational infrastructure required to scale successfully. This is not a back-office operations role. This is a genuine executive leadership opportunity for someone equally comfortable shaping strategic direction in the boardroom as they are solving operational challenges on-site at live events. You ll operate as a true counterpart to the CEO, helping shape business strategy, organisational design, workforce scalability and operational transformation across a rapidly growing business with UK-wide operations and exciting international ambitions. P.S. We love fun, engaging and friendly people that genuinely represent our brand culture. The Role at a Glance: Chief Operating Officer (COO) Hybrid (London Based with Regular UK Event Travel) £65,000 - £80,000 Salary Depending on Experience Plus Performance Bonus, Car Allowance / Travel Support, Potential Profit Share / Equity Opportunity & More Full Time - Permanent Reporting to: CEO Company: High-growth direct marketing and events business Clients: Leading consumer subscription and FMCG brands Culture: Entrepreneurial Hands-On Fast-Paced Collaborative High Accountability Leadership Scope: Sales Performance Operations Logistics Workforce Planning Finance People Governance Your Background / Skills: Operational Leadership, Events, Experiential Marketing, Field Sales Operations, Workforce Management, Commercial Operations, Change Management, Organisational Design, Team Leadership Who we are: We are Croci Collective - one of the UK s fastest-growing direct marketing businesses specialising in subscription product sales through consumer events and exhibitions nationwide. We partner with major venues, exhibition organisers and leading consumer brands, deploying high-performing sales teams across a packed annual calendar of live events and campaigns throughout the UK. Our success is built on execution, energy and people. We are proud of our collaborative culture whilst being highly selective about both the clients we partner with and the people we bring into the business. We move quickly, think commercially and genuinely care about creating an ambitious environment where talented people can thrive. The business is now entering an exciting new stage of growth, including recent US expansion activity, and we re looking for a COO who can help build the operational infrastructure, leadership capability and strategic discipline needed to scale successfully. This role also follows the evolution of the previous HR Director position, absorbing the strategic organisational leadership, operational excellence and change management responsibilities that supported the company s growth journey. Ready to help shape the future of a rapidly growing business? As COO, you ll operate as the CEO s strategic counterpart, helping co-create business direction while taking ownership of the operational engine that powers the organisation. You ll oversee event operations, workforce planning, logistics, performance management, organisational design, operational scalability and people governance while helping translate commercial ambition into operational reality. This role combines strategic leadership, operational delivery, people leadership and commercial accountability inside a scaling SME environment where adaptability, ownership and resilience are critical. You ll play a key role shaping leadership capability, operational structure and scalable systems while helping the business prepare for continued national growth and international expansion. What your day might look like: • Co-developing and executing the company s strategic growth plans alongside the CEO • Acting as a strategic advisor and operational counterpart to the CEO on major business decisions • Leading operational delivery across nationwide events and exhibition campaigns • Overseeing staffing, logistics, scheduling, accommodation and equipment planning • Driving organisational design and operational scalability as the business grows • Managing operational budgets, event-level P&L and cost control initiatives • Leading and developing operational management and performance structures • Overseeing freelance workforce planning, recruitment and retention strategies • Building leadership capability through coaching, accountability and management development • Managing relationships with venues, organisers, suppliers and brand stakeholders • Acting as the senior escalation point for operational, workforce and compliance issues • Supporting governance across People operations, culture and workforce strategy • Driving systems, reporting, KPI and process improvement initiatives • Building scalable SOPs, workflows and operational frameworks • Championing operational technology, reporting dashboards and process automation • Supporting change management, restructuring and operational transformation activity • Supporting international operational expansion initiatives including the US market • Presenting operational reporting, workforce metrics and commercial insights at leadership level About You: • Proven operational leadership experience within field marketing, direct sales, experiential marketing or events • Demonstrable experience operating as a strategic partner to a CEO, founder or MD • Strong commercial and financial acumen with P&L management experience • Experience scaling teams, operational structures and organisational processes • Strong leadership capability with experience developing managers and building accountability • Experience managing distributed or freelance workforces within fast-paced operational environments • Experience managing logistics across multiple concurrent events, campaigns or field operations • Excellent relationship management and stakeholder communication skills • Comfortable operating within fast-paced, founder-led SME environments • Hands-on, adaptable and willing to roll sleeves up when needed • Strong change management and operational transformation capability • Experience driving operational structure, governance and scalable systems • Highly organised with excellent decision-making and problem-solving skills • Comfortable balancing strategic thinking with operational execution Desirable: • Knowledge of the UK exhibition and consumer events circuit including NEC, ExCeL and Olympia • Experience within subscription or continuity sales models • Familiarity with contractor or freelance workforce management • Exposure to US expansion or international operational growth • Background within entrepreneurial or scaling businesses Why Join Croci Collective? • Genuine strategic seat at the leadership table • Direct partnership with the CEO and real influence over business direction • Opportunity to shape and scale the operational backbone of a growing business • Executive-level ownership with highly visible impact • Fast-paced, entrepreneurial and collaborative culture • Opportunity to help drive international expansion • Significant long-term progression opportunity including potential profit share or equity discussion • Autonomy to build systems, structures and operational excellence your way Apply today, step into your next executive leadership challenge and help shape the next chapter of Croci Collective s growth journey. If you thrive on building high-performing teams, creating structure in fast-paced environments and turning ambitious growth plans into operational success, this is your opportunity to make a genuine impact inside one of the UK s fastest-growing experiential marketing businesses. In return, you ll gain real influence, high autonomy and the opportunity to help shape a scaling business at executive level. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
May 20, 2026
Seasonal
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
May 20, 2026
Contractor
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records. Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer. Attend meetings (in person and via Microsoft Teams) and provide administrative support as required. Monitor and respond to enquiries via the shared property inbox. Raise purchase orders. Conduct monthly rent checks and ensure accuracy of records. Manage Estates credit card statements and associated processes. Liaise with utility providers on behalf of council properties. Support the Facilities team with workload tracking and reporting (e.g. spreadsheets). Provide general support across workplace and property-related functions as needed. Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants. Compliance, Values & Governance. Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct. Contribute to safeguarding practices, ensuring the protection of vulnerable individuals. Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies. Adopt a proactive approach to health and safety across all areas of responsibility. Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role. Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Experience retrieving, analysing, and presenting data. Experience within a commercial or corporate property environment. Understanding of property plans. Excellent organisational and prioritisation skills. Ability to manage multiple tasks and work to deadlines. Strong attention to detail, particularly in financial and data-related tasks. Ability to interpret contractor or tenant reports and prioritise workloads accordingly. Proactive approach with the confidence to suggest improvements or new ways of working. Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2026
Full time
Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records. Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer. Attend meetings (in person and via Microsoft Teams) and provide administrative support as required. Monitor and respond to enquiries via the shared property inbox. Raise purchase orders. Conduct monthly rent checks and ensure accuracy of records. Manage Estates credit card statements and associated processes. Liaise with utility providers on behalf of council properties. Support the Facilities team with workload tracking and reporting (e.g. spreadsheets). Provide general support across workplace and property-related functions as needed. Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants. Compliance, Values & Governance. Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct. Contribute to safeguarding practices, ensuring the protection of vulnerable individuals. Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies. Adopt a proactive approach to health and safety across all areas of responsibility. Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role. Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Experience retrieving, analysing, and presenting data. Experience within a commercial or corporate property environment. Understanding of property plans. Excellent organisational and prioritisation skills. Ability to manage multiple tasks and work to deadlines. Strong attention to detail, particularly in financial and data-related tasks. Ability to interpret contractor or tenant reports and prioritise workloads accordingly. Proactive approach with the confidence to suggest improvements or new ways of working. Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
The Shrine of Our Lady of Walsingham
Walsingham, Norfolk
Chief Operating Officer (COO) The Shrine of Our Lady of Walsingham Location: Walsingham, Norfolk Salary: £60,000 - £70,000 per annum (plus benefits) The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For further information and details on how to apply, please visit: For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
May 20, 2026
Full time
Chief Operating Officer (COO) The Shrine of Our Lady of Walsingham Location: Walsingham, Norfolk Salary: £60,000 - £70,000 per annum (plus benefits) The Shrine of Our Lady of Walsingham is one of England's most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. For further information and details on how to apply, please visit: For an informal and confidential discussion, please speak with our advisors at Berwick Partners; Katie McEvoy - Consultant - Berwick Partners E: T: (0)
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 19, 2026
Contractor
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth ?. You will join us on a full-time, 12 month contract basis . In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
May 19, 2026
Contractor
Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth ?. You will join us on a full-time, 12 month contract basis . In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
A successful fresh produce business is looking for an Accommodation Officer to oversee the day-to-day running of on-site employee accommodation. This role is ideal for someone organised, practical and people-focused, who can help maintain a safe, clean and welcoming living environment for employees. The Role You will be responsible for managing accommodation facilities, supporting residents, and ensuring accommodation standards are maintained across the site. The role involves a mix of administration, welfare support, inspections and hands-on coordination. Key Responsibilities Acting as a key contact for employees living on site Supporting employee welfare and promoting a respectful living environment Carrying out regular accommodation inspections and health & safety checks Recording and reporting maintenance issues or safety concerns Preparing accommodation units for new arrivals, including deep cleaning where required Completing inductions and explaining accommodation guidelines Managing arrivals, departures and room allocations Maintaining communal areas and general site standards Keeping occupancy and inspection records accurate and up to date About You Strong organisational and administrative skills Confident using IT systems and maintaining accurate records Able to prioritise workload and manage multiple tasks effectively Good attention to detail and awareness of compliance standards Strong communication skills with the ability to work with a multilingual workforce Comfortable handling sensitive situations professionally Fluent spoken and written English essential Additional Turkish or Russian language skills would be an advantage Benefits Private medical insurance Medical cash plan Electric car salary sacrifice scheme Group life cover Retail and leisure discounts Pension contributions matched up to 5% If this sounds like you please feel free to apply. You can also send me your cv directly to (url removed)
May 19, 2026
Full time
A successful fresh produce business is looking for an Accommodation Officer to oversee the day-to-day running of on-site employee accommodation. This role is ideal for someone organised, practical and people-focused, who can help maintain a safe, clean and welcoming living environment for employees. The Role You will be responsible for managing accommodation facilities, supporting residents, and ensuring accommodation standards are maintained across the site. The role involves a mix of administration, welfare support, inspections and hands-on coordination. Key Responsibilities Acting as a key contact for employees living on site Supporting employee welfare and promoting a respectful living environment Carrying out regular accommodation inspections and health & safety checks Recording and reporting maintenance issues or safety concerns Preparing accommodation units for new arrivals, including deep cleaning where required Completing inductions and explaining accommodation guidelines Managing arrivals, departures and room allocations Maintaining communal areas and general site standards Keeping occupancy and inspection records accurate and up to date About You Strong organisational and administrative skills Confident using IT systems and maintaining accurate records Able to prioritise workload and manage multiple tasks effectively Good attention to detail and awareness of compliance standards Strong communication skills with the ability to work with a multilingual workforce Comfortable handling sensitive situations professionally Fluent spoken and written English essential Additional Turkish or Russian language skills would be an advantage Benefits Private medical insurance Medical cash plan Electric car salary sacrifice scheme Group life cover Retail and leisure discounts Pension contributions matched up to 5% If this sounds like you please feel free to apply. You can also send me your cv directly to (url removed)
Michael Page Business Support
Bellshill, Lanarkshire
The Temp Administrator role in the retail industry offers a fantastic opportunity to support the secretarial and business support department in Glasgow. This temporary position requires organisational skills and attention to detail to ensure smooth administrative operations. Client Details This is a chance to work with a medium-sized organisation within the retail industry that values efficiency and professionalism. The company is committed to providing high-quality services and fostering a productive working environment. Description Book travel and accommodation for staff Review and update H&S Policies Ensure on-boarding DSE reviews are completed by staff Order H&S equipment Ensure staff driving documents are up to date General admin queries Liaise with Group IT department on IT matters Liaise with Group Finance on non-financial reporting requirements Prepare environmental impact reports for Group Assist the project support officer with project administration such as setting up files and booking travel Prepare HR KPI reports for Group Manage the Achilles commercial notification system Action any requests relating to the company's offices Procure office stationery, cleaning products, etc Manage the company's insurance provision Adhoc duties as required Profile A successful Temp Administrator should have: Previous administrative experience, ideally within a similar role. Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook. Strong organisational and multitasking skills. Excellent written and verbal communication abilities. Attention to detail and a proactive approach to problem-solving. The ability to work independently and as part of a team. Job Offer An hourly rate of £14.00 to £17.00, depending on experience. A temporary contract with the opportunity to work in a supportive environment. Flexible working hours to suit individual needs. The chance to gain valuable experience within the retail industry. If you are enthusiastic about joining a respected organisation in Glasgow, we encourage you to apply for this Temp Administrator role today.
May 19, 2026
Seasonal
The Temp Administrator role in the retail industry offers a fantastic opportunity to support the secretarial and business support department in Glasgow. This temporary position requires organisational skills and attention to detail to ensure smooth administrative operations. Client Details This is a chance to work with a medium-sized organisation within the retail industry that values efficiency and professionalism. The company is committed to providing high-quality services and fostering a productive working environment. Description Book travel and accommodation for staff Review and update H&S Policies Ensure on-boarding DSE reviews are completed by staff Order H&S equipment Ensure staff driving documents are up to date General admin queries Liaise with Group IT department on IT matters Liaise with Group Finance on non-financial reporting requirements Prepare environmental impact reports for Group Assist the project support officer with project administration such as setting up files and booking travel Prepare HR KPI reports for Group Manage the Achilles commercial notification system Action any requests relating to the company's offices Procure office stationery, cleaning products, etc Manage the company's insurance provision Adhoc duties as required Profile A successful Temp Administrator should have: Previous administrative experience, ideally within a similar role. Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook. Strong organisational and multitasking skills. Excellent written and verbal communication abilities. Attention to detail and a proactive approach to problem-solving. The ability to work independently and as part of a team. Job Offer An hourly rate of £14.00 to £17.00, depending on experience. A temporary contract with the opportunity to work in a supportive environment. Flexible working hours to suit individual needs. The chance to gain valuable experience within the retail industry. If you are enthusiastic about joining a respected organisation in Glasgow, we encourage you to apply for this Temp Administrator role today.
Job Overview We are seeking a dedicated and professional Accommodation Officer to oversee and manage housing arrangements within our organisation. The successful candidate will be responsible for coordinating accommodation services, ensuring tenant satisfaction, and maintaining effective communication with stakeholders. This role offers an excellent opportunity for individuals with strong organisational and negotiation skills to contribute to a well-functioning housing environment. The Accommodation Officer will work closely with tenants, service providers, and internal teams to facilitate smooth operations and uphold high standards of service delivery. Responsibilities Manage and coordinate accommodation allocations in accordance with organisational policies and tenant needs. Act as the primary point of contact for tenants regarding housing queries, concerns, and requests. Negotiate lease terms, renewals, and other agreements with tenants and external partners to ensure favourable outcomes. Maintain accurate records of accommodation details using Yardi or similar property management software. Conduct regular inspections of housing units to ensure safety, cleanliness, and compliance with regulations. Liaise with maintenance teams to coordinate repairs and upgrades as required. Prepare reports on occupancy rates, tenant feedback, and other relevant metrics for management review. Assist in the development of policies related to accommodation services and tenant engagement initiatives. Skills Proven experience in negotiation, with the ability to reach mutually beneficial agreements efficiently. Proficiency in Yardi or comparable property management systems is highly desirable. Excellent organisational skills with attention to detail in record keeping and documentation. Strong communication skills, both written and verbal, enabling effective interaction with tenants and stakeholders. Ability to prioritise tasks effectively in a fast-paced environment while maintaining professionalism. Problem-solving aptitude with a proactive approach to resolving issues promptly. Knowledge of relevant housing legislation and regulations is advantageous but not essential. This role provides an engaging opportunity for motivated individuals eager to contribute positively within a dynamic housing environment while developing their professional expertise in property management and tenant relations.
May 19, 2026
Contractor
Job Overview We are seeking a dedicated and professional Accommodation Officer to oversee and manage housing arrangements within our organisation. The successful candidate will be responsible for coordinating accommodation services, ensuring tenant satisfaction, and maintaining effective communication with stakeholders. This role offers an excellent opportunity for individuals with strong organisational and negotiation skills to contribute to a well-functioning housing environment. The Accommodation Officer will work closely with tenants, service providers, and internal teams to facilitate smooth operations and uphold high standards of service delivery. Responsibilities Manage and coordinate accommodation allocations in accordance with organisational policies and tenant needs. Act as the primary point of contact for tenants regarding housing queries, concerns, and requests. Negotiate lease terms, renewals, and other agreements with tenants and external partners to ensure favourable outcomes. Maintain accurate records of accommodation details using Yardi or similar property management software. Conduct regular inspections of housing units to ensure safety, cleanliness, and compliance with regulations. Liaise with maintenance teams to coordinate repairs and upgrades as required. Prepare reports on occupancy rates, tenant feedback, and other relevant metrics for management review. Assist in the development of policies related to accommodation services and tenant engagement initiatives. Skills Proven experience in negotiation, with the ability to reach mutually beneficial agreements efficiently. Proficiency in Yardi or comparable property management systems is highly desirable. Excellent organisational skills with attention to detail in record keeping and documentation. Strong communication skills, both written and verbal, enabling effective interaction with tenants and stakeholders. Ability to prioritise tasks effectively in a fast-paced environment while maintaining professionalism. Problem-solving aptitude with a proactive approach to resolving issues promptly. Knowledge of relevant housing legislation and regulations is advantageous but not essential. This role provides an engaging opportunity for motivated individuals eager to contribute positively within a dynamic housing environment while developing their professional expertise in property management and tenant relations.
We're currently recruiting for an experienced Private Rented Sector Liaison Officer on an interim assignment focused on tenancy sustainment and homelessness prevention. This Private Rented Sector Liaison Officer role will focus on supporting the transition of landlords and tenants from an existing Guaranteed Rent Scheme into a new Rental Support Scheme, helping to sustain private rented sector tenancies and minimise homelessness. The role is 36 hours per week and will begin with a two-week induction period working fully office-based, 5 days per week. Following induction, the role will operate on a hybrid basis with a minimum of 2 office days per week. The Role - Manage landlord and tenant cases throughout the transition process. - Negotiate with landlords and agents to sustain tenancies and prevent evictions. - Identify tenancy risks and support homelessness prevention activity. - Assist tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments. - Source alternative private rented accommodation where required. - Arrange property viewings, tenancy sign-ups and move-on activity. - Manage tenancy documentation, deposits and rent in advance processes. - Maintain accurate records, case notes and housing system updates. Key Requirements - Experience working as a Private Rented Sector Liaison Officer, PRS Officer, Housing Options Officer or Tenancy Sustainment Officer. - Experience within homelessness prevention, tenancy sustainment or private rented sector housing. - Knowledge of landlord and tenant legislation, including the Homelessness Reduction Act and Assured Shorthold Tenancies. - Experience negotiating with landlords, agents and tenants. - Experience sourcing and assessing private rented accommodation. - Experience updating housing management systems and managing housing casework. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Options Officers, PRS Officers, Tenancy Sustainment Officers, Homeless Prevention Officers and Housing Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
May 19, 2026
Contractor
We're currently recruiting for an experienced Private Rented Sector Liaison Officer on an interim assignment focused on tenancy sustainment and homelessness prevention. This Private Rented Sector Liaison Officer role will focus on supporting the transition of landlords and tenants from an existing Guaranteed Rent Scheme into a new Rental Support Scheme, helping to sustain private rented sector tenancies and minimise homelessness. The role is 36 hours per week and will begin with a two-week induction period working fully office-based, 5 days per week. Following induction, the role will operate on a hybrid basis with a minimum of 2 office days per week. The Role - Manage landlord and tenant cases throughout the transition process. - Negotiate with landlords and agents to sustain tenancies and prevent evictions. - Identify tenancy risks and support homelessness prevention activity. - Assist tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments. - Source alternative private rented accommodation where required. - Arrange property viewings, tenancy sign-ups and move-on activity. - Manage tenancy documentation, deposits and rent in advance processes. - Maintain accurate records, case notes and housing system updates. Key Requirements - Experience working as a Private Rented Sector Liaison Officer, PRS Officer, Housing Options Officer or Tenancy Sustainment Officer. - Experience within homelessness prevention, tenancy sustainment or private rented sector housing. - Knowledge of landlord and tenant legislation, including the Homelessness Reduction Act and Assured Shorthold Tenancies. - Experience negotiating with landlords, agents and tenants. - Experience sourcing and assessing private rented accommodation. - Experience updating housing management systems and managing housing casework. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Options Officers, PRS Officers, Tenancy Sustainment Officers, Homeless Prevention Officers and Housing Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Part-time Property Administrator - 25 hours a week Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records.Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer.Attend meetings (in person and via Microsoft Teams) and provide administrative support as required.Monitor and respond to enquiries via the shared property inbox.Raise purchase orders.Conduct monthly rent checks and ensure accuracy of records.Manage Estates credit card statements and associated processes.Liaise with utility providers on behalf of council properties.Support the Facilities team with workload tracking and reporting (e.g. spreadsheets).Provide general support across workplace and property-related functions as needed.Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants.Compliance, Values & Governance.Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct.Contribute to safeguarding practices, ensuring the protection of vulnerable individuals.Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies.Adopt a proactive approach to health and safety across all areas of responsibility.Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role.Strong working knowledge of Microsoft Office (Word, Excel, Outlook)Experience retrieving, analysing, and presenting data.Experience within a commercial or corporate property environment.Understanding of property plans.Excellent organisational and prioritisation skills.Ability to manage multiple tasks and work to deadlines.Strong attention to detail, particularly in financial and data-related tasks.Ability to interpret contractor or tenant reports and prioritise workloads accordingly.Proactive approach with the confidence to suggest improvements or new ways of working.Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 19, 2026
Full time
Part-time Property Administrator - 25 hours a week Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records.Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer.Attend meetings (in person and via Microsoft Teams) and provide administrative support as required.Monitor and respond to enquiries via the shared property inbox.Raise purchase orders.Conduct monthly rent checks and ensure accuracy of records.Manage Estates credit card statements and associated processes.Liaise with utility providers on behalf of council properties.Support the Facilities team with workload tracking and reporting (e.g. spreadsheets).Provide general support across workplace and property-related functions as needed.Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants.Compliance, Values & Governance.Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct.Contribute to safeguarding practices, ensuring the protection of vulnerable individuals.Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies.Adopt a proactive approach to health and safety across all areas of responsibility.Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role.Strong working knowledge of Microsoft Office (Word, Excel, Outlook)Experience retrieving, analysing, and presenting data.Experience within a commercial or corporate property environment.Understanding of property plans.Excellent organisational and prioritisation skills.Ability to manage multiple tasks and work to deadlines.Strong attention to detail, particularly in financial and data-related tasks.Ability to interpret contractor or tenant reports and prioritise workloads accordingly.Proactive approach with the confidence to suggest improvements or new ways of working.Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Tenancy Relations Officer Location: Hackney E8 Hybrid - 3 Days in the Office Umbrella Rate : 230.21 to 241.61 a day PAYE Rate: 156.11 to 179.29 a day Full-time (Occasional evening/off-site work required) Length: 2 Months The Role Are you passionate about protecting tenant rights and preventing homelessness? The London Borough of Hackney is seeking a dedicated Tenancy Relations Officer to champion the private rented sector as a safe, viable housing option. In this vital role, you will be at the forefront of implementing Renters Rights legislation , ensuring tenant protections are upheld while empowering landlords with the knowledge they need to succeed. You will serve as a mediator, an advisor, and a specialist, working to reduce reliance on temporary accommodation and foster housing security across our diverse community. Key Responsibilities Policy & Advocacy: Maintain expert knowledge of housing and enforcement legislation to provide accurate advice and navigate complex cases. Tenant Protection: Assess the validity of eviction notices, investigate illegal evictions, and address harassment cases to keep residents safe. Homelessness Prevention: Conduct comprehensive housing need assessments under the Homelessness Reduction Act 2017 and develop innovative strategies for private sector engagement. Mediation & Representation: Facilitate on-site property visits to resolve disputes and represent the Council in court or tribunal proceedings when necessary. Landlord Engagement: Proactively educate landlords on their legal responsibilities through training sessions and collaborative initiatives. Community Liaison: Act as local intelligence for homelessness trends, creating resources for stakeholders like schools and GPs to support families considering relocation. About You We are looking for a resilient professional who excels in high-pressure, emotive environments. To be successful, you should have: Expert Knowledge: A deep understanding of the private rented sector, security of tenure, housing standards, and the Homelessness Reduction Act . Proven Experience: A track record of preventing homelessness and providing high-quality tenancy and welfare advice. Exceptional Communication: The ability to negotiate with landlords and explain complex policies concisely to a diverse range of stakeholders. Conflict Resolution: Strong skills in de-escalating emotive disputes between landlords and tenants. Commitment to Equality: A dedicated approach to ensuring services meet the diverse needs of Hackney residents. Why Hackney? This is an opportunity to work at the heart of a vibrant London borough, collaborating with enforcement teams and the voluntary sector to make a tangible difference in people's lives. Apply today to help us build a fairer, more secure housing future for Hackney. Hackney Council is committed to Diversity, Equality, and Health and Safety in the workplace. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
May 18, 2026
Seasonal
Tenancy Relations Officer Location: Hackney E8 Hybrid - 3 Days in the Office Umbrella Rate : 230.21 to 241.61 a day PAYE Rate: 156.11 to 179.29 a day Full-time (Occasional evening/off-site work required) Length: 2 Months The Role Are you passionate about protecting tenant rights and preventing homelessness? The London Borough of Hackney is seeking a dedicated Tenancy Relations Officer to champion the private rented sector as a safe, viable housing option. In this vital role, you will be at the forefront of implementing Renters Rights legislation , ensuring tenant protections are upheld while empowering landlords with the knowledge they need to succeed. You will serve as a mediator, an advisor, and a specialist, working to reduce reliance on temporary accommodation and foster housing security across our diverse community. Key Responsibilities Policy & Advocacy: Maintain expert knowledge of housing and enforcement legislation to provide accurate advice and navigate complex cases. Tenant Protection: Assess the validity of eviction notices, investigate illegal evictions, and address harassment cases to keep residents safe. Homelessness Prevention: Conduct comprehensive housing need assessments under the Homelessness Reduction Act 2017 and develop innovative strategies for private sector engagement. Mediation & Representation: Facilitate on-site property visits to resolve disputes and represent the Council in court or tribunal proceedings when necessary. Landlord Engagement: Proactively educate landlords on their legal responsibilities through training sessions and collaborative initiatives. Community Liaison: Act as local intelligence for homelessness trends, creating resources for stakeholders like schools and GPs to support families considering relocation. About You We are looking for a resilient professional who excels in high-pressure, emotive environments. To be successful, you should have: Expert Knowledge: A deep understanding of the private rented sector, security of tenure, housing standards, and the Homelessness Reduction Act . Proven Experience: A track record of preventing homelessness and providing high-quality tenancy and welfare advice. Exceptional Communication: The ability to negotiate with landlords and explain complex policies concisely to a diverse range of stakeholders. Conflict Resolution: Strong skills in de-escalating emotive disputes between landlords and tenants. Commitment to Equality: A dedicated approach to ensuring services meet the diverse needs of Hackney residents. Why Hackney? This is an opportunity to work at the heart of a vibrant London borough, collaborating with enforcement teams and the voluntary sector to make a tangible difference in people's lives. Apply today to help us build a fairer, more secure housing future for Hackney. Hackney Council is committed to Diversity, Equality, and Health and Safety in the workplace. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Red Snapper Recruitment Limited
Sandwell, West Midlands
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
May 18, 2026
Contractor
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment
May 18, 2026
Seasonal
Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment
Shared Lives Training Coordinator Kingsteignton, Devon (with regular travel across the South West region, including Cornwall and Somerset) Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. We're now looking for a passionate individual to join us as a Shared Lives Training Coordinator on a part-time, permanent basis, working 30 hours per week. Summary As a Shared Lives Training Coordinator, you will design, coordinate and deliver a high-quality, accessible and compliant training programme for carers and staff. Working closely with colleagues across the organisation, you will support carers and staff to develop the knowledge and confidence they need to provide safe, person-centred support. You will also play an important role in maintaining training compliance and ensuring our learning offer remains responsive, inclusive and up to date. You will bring experience of delivering training, alongside strong organisational skills and a thoughtful, collaborative approach to supporting learning and development. What You'll Get From Us - Salary of £31,303.76 per annum (pro rata) - Hybrid working - 25 days' annual leave pro rata (rising to 27 days with service) - Pension scheme - Life assurance - Additional day off to mark your birthday - Wellbeing Hour (one hour per week) - Paid dependant and Carer leave - Volunteer days (two per year) - 24/7 access to GP telephone service - Accident and Injury Insurance - Mindful Employer Support - Option to buy additional annual leave - Cycle to Work Scheme - Blue Light Card Eligibility A Bit More About The Role This is a varied and people-focused role where you will design and deliver training that supports carers and staff in their day-to-day practice, helping to ensure the people we support receive safe, high-quality and person-centred care. You will develop and deliver core Shared Lives training, in areas such as safeguarding, the Mental Capacity Act, equality, diversity and inclusion, medication, health and safety, and other key topics. Creating and maintaining a structured training programme, you will ensure it supports a range of learning styles, whilst delivering sessions both face-to-face and online, and balancing delivery with time for research, development and review. You will regularly review and update training content in response to feedback, learning, legislation and organisational priorities, and will create high-quality, accessible training materials that align with best practice and policy. Additionally, you will: - Plan and review the training programme to meet current and emerging demand - Deliver training flexibly to meet organisational needs - Support the involvement, preparation and ongoing engagement of co-trainers with lived experience - Monitor training completion and report on compliance, escalating concerns where required Who Are We Looking For? To be considered as a Shared Lives Training Coordinator, you will need: - At least two years' experience designing, delivering and evaluating training for adults within a regulated health and social care setting - To be skilled in adapting training to suit different learning styles, confidence levels and group dynamics - The ability to deliver engaging, accessible training and confidently lead group sessions for learners with varying levels of experience, both face-to-face and online - An understanding of core social care practice and mandatory training areas, with the ability to update materials in line with legislation and best practice - The ability to maintain accurate training records and monitor compliance across a service - The ability to work collaboratively with operational teams to identify training needs and respond to emerging priorities - A qualification at Level 3 or above in Health and Social Care (or equivalent) - GCSEs at Grade C/Level 4 or above in Maths and English, or equivalent - A full, valid driving licence and the ability to travel across service areas Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. The closing date for this role is 22nd May 2026. Other organisations may call this role Training Coordinator, Training and Development Officer, Training Officer, Training and Compliance Coordinator, Training Programme Coordinator, Training and Quality Officer, or Workforce Development Coordinator. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated 'Outstanding' by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if you're ready to step into a meaningful role as a Shared Lives Training Coordinator, supporting people throughout the South West, select the apply button today. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 18, 2026
Full time
Shared Lives Training Coordinator Kingsteignton, Devon (with regular travel across the South West region, including Cornwall and Somerset) Shared Lives South West is an award-winning charity that provides long-term and short break care and support services throughout Devon, Cornwall, and Somerset. We're now looking for a passionate individual to join us as a Shared Lives Training Coordinator on a part-time, permanent basis, working 30 hours per week. Summary As a Shared Lives Training Coordinator, you will design, coordinate and deliver a high-quality, accessible and compliant training programme for carers and staff. Working closely with colleagues across the organisation, you will support carers and staff to develop the knowledge and confidence they need to provide safe, person-centred support. You will also play an important role in maintaining training compliance and ensuring our learning offer remains responsive, inclusive and up to date. You will bring experience of delivering training, alongside strong organisational skills and a thoughtful, collaborative approach to supporting learning and development. What You'll Get From Us - Salary of £31,303.76 per annum (pro rata) - Hybrid working - 25 days' annual leave pro rata (rising to 27 days with service) - Pension scheme - Life assurance - Additional day off to mark your birthday - Wellbeing Hour (one hour per week) - Paid dependant and Carer leave - Volunteer days (two per year) - 24/7 access to GP telephone service - Accident and Injury Insurance - Mindful Employer Support - Option to buy additional annual leave - Cycle to Work Scheme - Blue Light Card Eligibility A Bit More About The Role This is a varied and people-focused role where you will design and deliver training that supports carers and staff in their day-to-day practice, helping to ensure the people we support receive safe, high-quality and person-centred care. You will develop and deliver core Shared Lives training, in areas such as safeguarding, the Mental Capacity Act, equality, diversity and inclusion, medication, health and safety, and other key topics. Creating and maintaining a structured training programme, you will ensure it supports a range of learning styles, whilst delivering sessions both face-to-face and online, and balancing delivery with time for research, development and review. You will regularly review and update training content in response to feedback, learning, legislation and organisational priorities, and will create high-quality, accessible training materials that align with best practice and policy. Additionally, you will: - Plan and review the training programme to meet current and emerging demand - Deliver training flexibly to meet organisational needs - Support the involvement, preparation and ongoing engagement of co-trainers with lived experience - Monitor training completion and report on compliance, escalating concerns where required Who Are We Looking For? To be considered as a Shared Lives Training Coordinator, you will need: - At least two years' experience designing, delivering and evaluating training for adults within a regulated health and social care setting - To be skilled in adapting training to suit different learning styles, confidence levels and group dynamics - The ability to deliver engaging, accessible training and confidently lead group sessions for learners with varying levels of experience, both face-to-face and online - An understanding of core social care practice and mandatory training areas, with the ability to update materials in line with legislation and best practice - The ability to maintain accurate training records and monitor compliance across a service - The ability to work collaboratively with operational teams to identify training needs and respond to emerging priorities - A qualification at Level 3 or above in Health and Social Care (or equivalent) - GCSEs at Grade C/Level 4 or above in Maths and English, or equivalent - A full, valid driving licence and the ability to travel across service areas Please note, appointment is subject to a satisfactory Enhanced DBS check and pre-employment checks. The closing date for this role is 22nd May 2026. Other organisations may call this role Training Coordinator, Training and Development Officer, Training Officer, Training and Compliance Coordinator, Training Programme Coordinator, Training and Quality Officer, or Workforce Development Coordinator. About Shared Lives South West Shared Lives South West recruits, trains, and supports carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence. We are rated 'Outstanding' by the Care Quality Commission, take pride in providing top-quality care and support, and have a history of successful delivery, achieving Shared Lives awards, and clear values and mission. So, if you're ready to step into a meaningful role as a Shared Lives Training Coordinator, supporting people throughout the South West, select the apply button today. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.