Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication and organisational skills Ability to manage high workloads and competing priorities Customer-focused with strong problem-solving ability Experience with CRM/order systems (offshore exposure beneficial) Key KPIs Response times and service levels Customer satisfaction (e.g. NPS) Order accuracy and efficiency Team performance and engagement Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 13, 2026
Full time
Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication and organisational skills Ability to manage high workloads and competing priorities Customer-focused with strong problem-solving ability Experience with CRM/order systems (offshore exposure beneficial) Key KPIs Response times and service levels Customer satisfaction (e.g. NPS) Order accuracy and efficiency Team performance and engagement Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Unique role for a Bookkeeper / Finance Manager based near Downham Market, including office administration Your new company Hays Accountancy & Finance are working in partnership with an interesting client who is looking for an all-round Bookkeeper / Finance Manager to manage the day-to-day accounts and administration for their group of businesses based in West Norfolk near Downham Market. Your new role As the Bookkeeper / Finance & Office Manager, your core duties will involve producing accounts to trial balance across the ledgers, purchase, sales & nominal ledgers using Sage Line 50. This will involve recording all finance activity across multiple cost-centres, which allows you to create a summary of expenditure vs. actual spend for each business along with an accurate cashflow analysis of income. This will form the basis of the monthly management accounts, as well as a profit & loss report and balance sheet review for the business owner and external accounts. You will also be responsible for reconciling various bank accounts for each business / legal entity, preparing and completing the VAT returns, as well as processing the payroll for circa 45 staff. As explained, the organisation has a number of business interests as an expanding SME-style set up, so as the sole finance contact, you will be expected to assist the administration team with ad-hoc duties, but your core responsibilities will be the day-to-day finances. What you'll need to succeed Ideally, you will have a formal finance qualification (AAT level 3 or higher) along with proven experience of bookkeeping to trial balance using Sage Line 50, confident credit control and cash-handling experience, as well as the ability to prepare monthly management accounts for each business unit and consolidate into an overview of the group. Any experience of working in the farming community / estate management or property management would be an advantage, but is not essential. However, the ability to multitask across a diverse business portfolio and take ownership of the accounts and associated administration is essential as you be working in a small office team of 3. You will also be a point of contact for a variety of other tasks ranging from Health & Safety, utilities, stationery supplies, uniforms and other ad-hoc duties, so very much a varied finance / office-based role. What you'll get in return The organisation offers a salary range of £32,000 - £35,000 depending on experience, working 5-days 9am-5pm, Monday to Friday on-site, based near Downham Market, 20 days holiday plus bank holidays and a company pension scheme. Due to their location, based between Downham Market and Kings Lynn, you will need your own transport. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Unique role for a Bookkeeper / Finance Manager based near Downham Market, including office administration Your new company Hays Accountancy & Finance are working in partnership with an interesting client who is looking for an all-round Bookkeeper / Finance Manager to manage the day-to-day accounts and administration for their group of businesses based in West Norfolk near Downham Market. Your new role As the Bookkeeper / Finance & Office Manager, your core duties will involve producing accounts to trial balance across the ledgers, purchase, sales & nominal ledgers using Sage Line 50. This will involve recording all finance activity across multiple cost-centres, which allows you to create a summary of expenditure vs. actual spend for each business along with an accurate cashflow analysis of income. This will form the basis of the monthly management accounts, as well as a profit & loss report and balance sheet review for the business owner and external accounts. You will also be responsible for reconciling various bank accounts for each business / legal entity, preparing and completing the VAT returns, as well as processing the payroll for circa 45 staff. As explained, the organisation has a number of business interests as an expanding SME-style set up, so as the sole finance contact, you will be expected to assist the administration team with ad-hoc duties, but your core responsibilities will be the day-to-day finances. What you'll need to succeed Ideally, you will have a formal finance qualification (AAT level 3 or higher) along with proven experience of bookkeeping to trial balance using Sage Line 50, confident credit control and cash-handling experience, as well as the ability to prepare monthly management accounts for each business unit and consolidate into an overview of the group. Any experience of working in the farming community / estate management or property management would be an advantage, but is not essential. However, the ability to multitask across a diverse business portfolio and take ownership of the accounts and associated administration is essential as you be working in a small office team of 3. You will also be a point of contact for a variety of other tasks ranging from Health & Safety, utilities, stationery supplies, uniforms and other ad-hoc duties, so very much a varied finance / office-based role. What you'll get in return The organisation offers a salary range of £32,000 - £35,000 depending on experience, working 5-days 9am-5pm, Monday to Friday on-site, based near Downham Market, 20 days holiday plus bank holidays and a company pension scheme. Due to their location, based between Downham Market and Kings Lynn, you will need your own transport. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
SF Partners are supporting a leading Supplier/Manufacturer in recruiting an Operations Manager to support the team. This role is site based in Chipping Campden and requires somebody who is used to running a yard and managing scheduling & resource planning. This role will start on a temporary basis with a view of going permanent after 3 months, Salary: £50,000-£60,000 Working pattern: Monday to Friday - 7am-5pm Responsibilities will include: Daily Operational Oversight - Managing daily workflow and operational priorities - Monitoring operational output and productivity - Ensuring jobs/orders are progressing on schedule - Coordinating teams to meet operational deadlines - Running weekly operations meetings 2. Staff Management (Day-to-Day) - Managing supervisors, planners, and operational staff - Handling day-to-day staffing issues - Managing attendance and holiday coordination - Conducting return-to-work and absence conversations - Supporting recruitment interviews for operational roles - Managing onboarding and training coordination - Monitoring staff performance against KPIs - Conducting regular 1:1s with operational staff 3. Scheduling & Resource Planning - Labour allocation and scheduling - Resolving short-term resource conflicts Managing operational coordination across both warehouse locations (Chipping Campden and Tilbury) Ensuring warehouse staffing and operational coverage is maintained across both sites Coordinating stock movement and resource allocation between warehouses where required 4. Process Compliance & Standards - Ensuring SOPs and operational procedures are followed - Maintaining health & safety compliance in daily operations - Monitoring quality control standards - Managing operational audits/checklists + PI stock checks - Ensuring operational documentation is completed correctly - Identifying recurring operational failures - Managing operational standards across both warehouse locations - Ensuring weekly PI (Perpetual Inventory) stock checks are completed accurately - Ensuring stock variances are investigated and adjusted correctly within operational systems - Managing quarterly full stock takes across all warehouse locations - Ensuring stock accuracy, inventory control, and warehouse discipline are maintained - Reporting inventory discrepancies, trends, and risks to the Head of Operations 5. Customer & Supplier Coordination - Managing operational communication with customers - Resolving routine operational complaints/issues - Managing service delivery expectations - Escalating major commercial/client risks to the Head of Operations 6. KPI Reporting & Performance Tracking - Producing weekly operational KPI reports - Monitoring productivity and efficiency metrics - Tracking labour utilisation and operational costs - Reporting operational issues and trends - Maintaining operational dashboards 7. Continuous Improvement Execution - Implementing operational improvements directed by leadership - Driving accountability for process changes - Supporting system/process rollouts - Gathering operational feedback from teams - Identifying inefficiencies and recommending improvements 8. Operational Problem Solving - Acting as first escalation point for operational issues - Managing urgent operational disruptions - Coordinating response to delivery/service failures - Managing immediate operational recovery plans
May 13, 2026
Seasonal
SF Partners are supporting a leading Supplier/Manufacturer in recruiting an Operations Manager to support the team. This role is site based in Chipping Campden and requires somebody who is used to running a yard and managing scheduling & resource planning. This role will start on a temporary basis with a view of going permanent after 3 months, Salary: £50,000-£60,000 Working pattern: Monday to Friday - 7am-5pm Responsibilities will include: Daily Operational Oversight - Managing daily workflow and operational priorities - Monitoring operational output and productivity - Ensuring jobs/orders are progressing on schedule - Coordinating teams to meet operational deadlines - Running weekly operations meetings 2. Staff Management (Day-to-Day) - Managing supervisors, planners, and operational staff - Handling day-to-day staffing issues - Managing attendance and holiday coordination - Conducting return-to-work and absence conversations - Supporting recruitment interviews for operational roles - Managing onboarding and training coordination - Monitoring staff performance against KPIs - Conducting regular 1:1s with operational staff 3. Scheduling & Resource Planning - Labour allocation and scheduling - Resolving short-term resource conflicts Managing operational coordination across both warehouse locations (Chipping Campden and Tilbury) Ensuring warehouse staffing and operational coverage is maintained across both sites Coordinating stock movement and resource allocation between warehouses where required 4. Process Compliance & Standards - Ensuring SOPs and operational procedures are followed - Maintaining health & safety compliance in daily operations - Monitoring quality control standards - Managing operational audits/checklists + PI stock checks - Ensuring operational documentation is completed correctly - Identifying recurring operational failures - Managing operational standards across both warehouse locations - Ensuring weekly PI (Perpetual Inventory) stock checks are completed accurately - Ensuring stock variances are investigated and adjusted correctly within operational systems - Managing quarterly full stock takes across all warehouse locations - Ensuring stock accuracy, inventory control, and warehouse discipline are maintained - Reporting inventory discrepancies, trends, and risks to the Head of Operations 5. Customer & Supplier Coordination - Managing operational communication with customers - Resolving routine operational complaints/issues - Managing service delivery expectations - Escalating major commercial/client risks to the Head of Operations 6. KPI Reporting & Performance Tracking - Producing weekly operational KPI reports - Monitoring productivity and efficiency metrics - Tracking labour utilisation and operational costs - Reporting operational issues and trends - Maintaining operational dashboards 7. Continuous Improvement Execution - Implementing operational improvements directed by leadership - Driving accountability for process changes - Supporting system/process rollouts - Gathering operational feedback from teams - Identifying inefficiencies and recommending improvements 8. Operational Problem Solving - Acting as first escalation point for operational issues - Managing urgent operational disruptions - Coordinating response to delivery/service failures - Managing immediate operational recovery plans
Our client is a manufacturing company who specialise in the production of high precision machined components. A vacancy has arisen for a Sales and Account Executive to join their busy and hardworking team in St Leonards on Sea. The ideal candidate will have demonstrable experience in a sales or account management role, have a proven track record of managing existing accounts and winning new business as well as experience using CRM systems and managing accurate sales records. You will possess excellent customer service skills, be able to read technical drawings and communicate requirements clearly and actively be able to identify solutions for customers and internal teams. As a Sales and Account Executive you will be the primary commercial contact for existing customers as well as new business prospects, building strong relationships, understanding customers needs and working with internal teams to ensure strong levels of customer service and growth are achieved. The Ideal candidate will possess the following skills and qualities: Demonstrable experience in a sales or account management role, ideally within manufacturing, precision engineering or similar Proven track record of managing existing accounts and winning new business Familiarity with B2B customer interactions, ideally including OEMs and subcontract supplies/customers Experience using CRM systems and maintaining accurate sales records Ability to build trust and maintain long-term client relationships Understanding pricing, margins and business profitability Ability to read drawings, understand manufacturing processes and communicate technical requirements clearly Be able to present to customers, negotiate terms and close deals Possess strong organisational and time management Ability to proactively identify solutions for customers and internal teams Be competent in MS Office including teams Your duties as a Sales and Account Executive will be: Serve as the main point of contact for existing customers, fostering strong relationships and high customer satisfaction Understand customer operations and manufacturing requirements to help them solve issues with the company s capabilities Coordinate internally with scheduling, production and quality teams to ensure timely fulfilment and service excellence Identify, research and engage potential new customers suitable for the company s capabilities Evaluate the business opportunities with new leads, prepare and present quotations and proposals to win new business Attend industry events, exhibitions and networking opportunities to represent the company and build the portfolio of customers Setting key targets with the site manager and reviewing on a monthly/quarterly and annual basis Working with site manager and production teams to convert enquiries into orders Maintaining/help developing accurate CRM records and track progress against sales targets Preparing sale reports, forecasts and insights for site manager to report to the board Providing exceptional customer service and communication Responding promptly to all technical and commercial enquiries Following up on quotes, manage negotiations and help close business Proactively identify opportunities for upselling additional services Salary: £30,000 - £40,000 per annum (plus commission/bonus) Hours: Monday Friday, 38 hour per week Full Time, Permanent Location: St Leonards on Sea, East Sussex
May 13, 2026
Full time
Our client is a manufacturing company who specialise in the production of high precision machined components. A vacancy has arisen for a Sales and Account Executive to join their busy and hardworking team in St Leonards on Sea. The ideal candidate will have demonstrable experience in a sales or account management role, have a proven track record of managing existing accounts and winning new business as well as experience using CRM systems and managing accurate sales records. You will possess excellent customer service skills, be able to read technical drawings and communicate requirements clearly and actively be able to identify solutions for customers and internal teams. As a Sales and Account Executive you will be the primary commercial contact for existing customers as well as new business prospects, building strong relationships, understanding customers needs and working with internal teams to ensure strong levels of customer service and growth are achieved. The Ideal candidate will possess the following skills and qualities: Demonstrable experience in a sales or account management role, ideally within manufacturing, precision engineering or similar Proven track record of managing existing accounts and winning new business Familiarity with B2B customer interactions, ideally including OEMs and subcontract supplies/customers Experience using CRM systems and maintaining accurate sales records Ability to build trust and maintain long-term client relationships Understanding pricing, margins and business profitability Ability to read drawings, understand manufacturing processes and communicate technical requirements clearly Be able to present to customers, negotiate terms and close deals Possess strong organisational and time management Ability to proactively identify solutions for customers and internal teams Be competent in MS Office including teams Your duties as a Sales and Account Executive will be: Serve as the main point of contact for existing customers, fostering strong relationships and high customer satisfaction Understand customer operations and manufacturing requirements to help them solve issues with the company s capabilities Coordinate internally with scheduling, production and quality teams to ensure timely fulfilment and service excellence Identify, research and engage potential new customers suitable for the company s capabilities Evaluate the business opportunities with new leads, prepare and present quotations and proposals to win new business Attend industry events, exhibitions and networking opportunities to represent the company and build the portfolio of customers Setting key targets with the site manager and reviewing on a monthly/quarterly and annual basis Working with site manager and production teams to convert enquiries into orders Maintaining/help developing accurate CRM records and track progress against sales targets Preparing sale reports, forecasts and insights for site manager to report to the board Providing exceptional customer service and communication Responding promptly to all technical and commercial enquiries Following up on quotes, manage negotiations and help close business Proactively identify opportunities for upselling additional services Salary: £30,000 - £40,000 per annum (plus commission/bonus) Hours: Monday Friday, 38 hour per week Full Time, Permanent Location: St Leonards on Sea, East Sussex
Corporate Tax Senior Manager We're working with a leading firm of Accountants and Business Advisers to recruit a Corporate Tax Senior Manager in the Glasgow area. This firm is a top ten accountancy firm in the UK and one of the largest SME practices, offering a wide network of employees and inspiring opportunities. Your New Role As a Senior Manager, you'll have the chance to oversee a small portfolio of key corporate clients, including their compliance process. A large part of your time will be spent supporting the Tax Partners in delivering tax advisory services to existing and new clients. You'll also manage the corporate tax team by listening to team members, conducting appraisals, providing coaching, and continually improving the quality and delivery of work. Establishing strong working relationships with your portfolio of clients through assignments and regular contact, including attending client meetings, will be key. What You'll Need to Succeed To be successful in this role, you'll need to be CTA/ACA/ACCA/CA (or equivalent) qualified. Exposure to multiple sectors is a distinct advantage, and previous Corporate Tax or Mixed Tax experience in a similar role within a practice environment is essential. Strong technical knowledge and the ability to research complex areas of tax legislation will also be crucial. What You'll Get in Return The benefits include hybrid and flexible working, birthday leave, professional subscriptions, and the opportunity to work with a diverse portfolio of clients. You'll also have long-term career progression within a dynamic and growing firm. Interested in hearing more about this opportunity? If this sounds like the right fit for you, click 'apply now' to forward an up-to-date copy of your CV, or give us a call. If this job isn't quite right for you, but you're looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Corporate Tax Senior Manager We're working with a leading firm of Accountants and Business Advisers to recruit a Corporate Tax Senior Manager in the Glasgow area. This firm is a top ten accountancy firm in the UK and one of the largest SME practices, offering a wide network of employees and inspiring opportunities. Your New Role As a Senior Manager, you'll have the chance to oversee a small portfolio of key corporate clients, including their compliance process. A large part of your time will be spent supporting the Tax Partners in delivering tax advisory services to existing and new clients. You'll also manage the corporate tax team by listening to team members, conducting appraisals, providing coaching, and continually improving the quality and delivery of work. Establishing strong working relationships with your portfolio of clients through assignments and regular contact, including attending client meetings, will be key. What You'll Need to Succeed To be successful in this role, you'll need to be CTA/ACA/ACCA/CA (or equivalent) qualified. Exposure to multiple sectors is a distinct advantage, and previous Corporate Tax or Mixed Tax experience in a similar role within a practice environment is essential. Strong technical knowledge and the ability to research complex areas of tax legislation will also be crucial. What You'll Get in Return The benefits include hybrid and flexible working, birthday leave, professional subscriptions, and the opportunity to work with a diverse portfolio of clients. You'll also have long-term career progression within a dynamic and growing firm. Interested in hearing more about this opportunity? If this sounds like the right fit for you, click 'apply now' to forward an up-to-date copy of your CV, or give us a call. If this job isn't quite right for you, but you're looking for a new position, please contact us for a confidential discussion about your career. #
You'll lead complex audits, manage teams, and work with senior stakeholders. Your new company This is a Top 10 accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation has a growing Not for Profit team, working with charities, educational institutions, and other mission-driven organisations to provide trusted advice and solutions that make a real impact. Known for its collaborative culture, commitment to professional development, and focus on work-life balance, the firm offers an environment where you can thrive and progress your career. Based in modern offices in Crawley (Gatwick) and offering a hybrid working model, this role is an easy commute from London and Brighton. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering audits that uphold public trust and transparency. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide strategic insights and long-term value.You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return Hybrid working across Crawley and London offices, with flexibility to support your lifestyle. A comprehensive benefits package for you and your family, including healthcare and wellbeing support. A collaborative, people-focused culture that values diversity and inclusion. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. A genuine commitment to work-life balance, ensuring you can achieve your professional and personal goals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
You'll lead complex audits, manage teams, and work with senior stakeholders. Your new company This is a Top 10 accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation has a growing Not for Profit team, working with charities, educational institutions, and other mission-driven organisations to provide trusted advice and solutions that make a real impact. Known for its collaborative culture, commitment to professional development, and focus on work-life balance, the firm offers an environment where you can thrive and progress your career. Based in modern offices in Crawley (Gatwick) and offering a hybrid working model, this role is an easy commute from London and Brighton. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering audits that uphold public trust and transparency. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide strategic insights and long-term value.You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return Hybrid working across Crawley and London offices, with flexibility to support your lifestyle. A comprehensive benefits package for you and your family, including healthcare and wellbeing support. A collaborative, people-focused culture that values diversity and inclusion. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. A genuine commitment to work-life balance, ensuring you can achieve your professional and personal goals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer Success Manager (SaaS / Publishing) Ashford (Hybrid 2 days in office) £40k - £45k + commission Do you enjoy building long-term client relationships but also want to play a more hands-on role in delivering outcomes? Have you worked in SaaS, publishing, or a digital product environment where client success goes beyond just check-ins? Are you naturally organised, able to manage multiple moving parts, and confident keeping both clients and internal teams on the same page? We are working with a growing digital technology company that supports leading brands in the publishing and content space, and they are looking for a Customer Success Manager to join their team. This is about owning the success of your clients ensuring they are getting value from the platform, projects are delivered smoothly, and relationships continue to grow. You will act as the bridge between the client and the internal teams, combining relationship management with strong coordination and delivery skills. The Role You will take ownership of a portfolio of key clients, ensuring they are supported, engaged, and achieving the outcomes they expect. This will include: Acting as the main point of contact for your clients, building strong, trusted relationships Understanding client goals and ensuring the platform and services align with their needs Leading regular client meetings, updates, and reviews Managing renewals and identifying opportunities for growth or expansion Coordinating internally with support, product, and development teams to ensure smooth delivery Tracking client requests, support tickets, and ongoing workstreams to ensure nothing is missed Keeping projects moving, ensuring timelines, actions, and expectations are clear on both sides Feeding back client insight to the Product team to influence future development Taking real ownership of client satisfaction, retention, and overall success What we are looking for 2 5 years experience in Customer Success, Account Management, or similar client-facing role Background in SaaS, publishing, media, or digital platforms is highly desirable Strong communication skills and comfortable working with high-value clients Highly organised, with the ability to manage multiple clients, tasks, and priorities Experience coordinating projects or working alongside delivery / technical teams A proactive mindset. Someone who takes ownership rather than waits to be asked Commercial awareness, able to spot opportunities to grow accounts This is a role where you will have visibility and impact. Working closely with both clients and internal teams to ensure everything runs smoothly and delivers value. If you enjoy being at the centre of things, building relationships, solving problems, and making sure things happen then this will suit you well.
May 13, 2026
Full time
Customer Success Manager (SaaS / Publishing) Ashford (Hybrid 2 days in office) £40k - £45k + commission Do you enjoy building long-term client relationships but also want to play a more hands-on role in delivering outcomes? Have you worked in SaaS, publishing, or a digital product environment where client success goes beyond just check-ins? Are you naturally organised, able to manage multiple moving parts, and confident keeping both clients and internal teams on the same page? We are working with a growing digital technology company that supports leading brands in the publishing and content space, and they are looking for a Customer Success Manager to join their team. This is about owning the success of your clients ensuring they are getting value from the platform, projects are delivered smoothly, and relationships continue to grow. You will act as the bridge between the client and the internal teams, combining relationship management with strong coordination and delivery skills. The Role You will take ownership of a portfolio of key clients, ensuring they are supported, engaged, and achieving the outcomes they expect. This will include: Acting as the main point of contact for your clients, building strong, trusted relationships Understanding client goals and ensuring the platform and services align with their needs Leading regular client meetings, updates, and reviews Managing renewals and identifying opportunities for growth or expansion Coordinating internally with support, product, and development teams to ensure smooth delivery Tracking client requests, support tickets, and ongoing workstreams to ensure nothing is missed Keeping projects moving, ensuring timelines, actions, and expectations are clear on both sides Feeding back client insight to the Product team to influence future development Taking real ownership of client satisfaction, retention, and overall success What we are looking for 2 5 years experience in Customer Success, Account Management, or similar client-facing role Background in SaaS, publishing, media, or digital platforms is highly desirable Strong communication skills and comfortable working with high-value clients Highly organised, with the ability to manage multiple clients, tasks, and priorities Experience coordinating projects or working alongside delivery / technical teams A proactive mindset. Someone who takes ownership rather than waits to be asked Commercial awareness, able to spot opportunities to grow accounts This is a role where you will have visibility and impact. Working closely with both clients and internal teams to ensure everything runs smoothly and delivers value. If you enjoy being at the centre of things, building relationships, solving problems, and making sure things happen then this will suit you well.
Principal Accountant (Interim) Employer: Torridge District Council Location: Devon Job Type: Temporary Pay Rate: £22.27 per hour Hours: 37 hours per week Working Pattern Monday to Friday Office based role Monday to Thursday: 8:30am - 5:00pm Hybrid working may be considered later for the right candidate. Contract Dates Start Date: Tuesday, 26 May 2026 End Date: Monday, 31 August 2026 About the Role Torridge District Council is looking for an experienced Interim Principal Accountant to support the Finance team in delivering effective financial management services across the Council. The role will involve budget monitoring, financial reporting, supporting annual accounts, and working closely with managers and auditors. Key Responsibilities Support budget monitoring and forecasting Assist with annual accounts and financial reporting Provide financial advice to managers and services Support statutory returns and government claims Liaise with auditors and internal departments Assist with wider financial strategy and planning Essential Requirements CCAB qualified accountant Strong accountancy and financial management background Experience working within finance or local government accounting Excellent communication and organisational skills Strong Microsoft Excel and Office skills Ability to interpret financial information and legislation Desirable CIPFA qualification Local Government finance experience Experience with annual accounts and budget management Additional Information 1 temporary position available Full-time opportunity Immediate start available for the right candidate
May 13, 2026
Contractor
Principal Accountant (Interim) Employer: Torridge District Council Location: Devon Job Type: Temporary Pay Rate: £22.27 per hour Hours: 37 hours per week Working Pattern Monday to Friday Office based role Monday to Thursday: 8:30am - 5:00pm Hybrid working may be considered later for the right candidate. Contract Dates Start Date: Tuesday, 26 May 2026 End Date: Monday, 31 August 2026 About the Role Torridge District Council is looking for an experienced Interim Principal Accountant to support the Finance team in delivering effective financial management services across the Council. The role will involve budget monitoring, financial reporting, supporting annual accounts, and working closely with managers and auditors. Key Responsibilities Support budget monitoring and forecasting Assist with annual accounts and financial reporting Provide financial advice to managers and services Support statutory returns and government claims Liaise with auditors and internal departments Assist with wider financial strategy and planning Essential Requirements CCAB qualified accountant Strong accountancy and financial management background Experience working within finance or local government accounting Excellent communication and organisational skills Strong Microsoft Excel and Office skills Ability to interpret financial information and legislation Desirable CIPFA qualification Local Government finance experience Experience with annual accounts and budget management Additional Information 1 temporary position available Full-time opportunity Immediate start available for the right candidate
Job Title: Interim Head of Compliance and Transparency Location: Edinburgh, Cardiff or Belfast (Whichever is closest - hybrid working (2-3 days/week on site) Contract Duration : 6 months Daily Rate : £373.26/day (Umbrella - Maximum) IR35 Status : Inside IR35 Essential: Experience managing a multi-functional team Have proven senior management experience within a regulatory, compliance, or financial governance environment. Demonstrate a strong understanding of financial reporting processes, controls, and legislative frameworks. Be confident making evidence-based, proportionate and risk-led decisions. Bring sound judgement, political awareness, and the ability to manage relationships with senior external stakeholders. Be an empowering and pragmatic leader capable of motivating teams under pressure and delivering results through change. The Role: To own, lead, develop, oversee and manage the strategic and operational delivery of the following key areas of the Commission's work: The registration of political parties and campaigners, and the ongoing maintenance of the Commission's registers The receipt and publication of financial returns from political parties and campaigners regulated by the Commission Checking the financial returns from political parties and campaigners regulated by the Commission to ensure they comply with the statutory requirements To take evidence and risk-based decisions regarding regulatory matters in a fast paced, high-profile and politically sensitive environment To take decisions in those areas set out by the Executive Scheme of Delegations. To own and manage Quality Management Systems and regulated financial information and data relating to those areas, ensuring procedures and information management/usage is best practice and in line with the Commission's strategic priorities. To actively contribute to the leadership of the directorate by working effectively with other Heads of Service, including on overall regulatory strategy, supporting and where helpful and appropriate substituting for colleagues. As a senior manager and member of the Commission's Senior Leadership Team, to actively contribute to the leadership of the Commission in line with its strategic priorities. To manage the relationships (from the above perspectives) with a wide range of political parties and campaigners, other regulated stakeholders and internal colleagues. To represent the Commission externally, in particular maintaining and developing senior level relationships with political parties, other campaigners, Governments across the UK, regulators and other stakeholders To lead and inspire the Registration, Compliance and Transparency Team to deliver excellent results in line with the Commission's strategic priorities and to set challenging objectives for team members, ensure that they continue to develop their skills and expertise, and ensure high levels of performance. To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
May 13, 2026
Contractor
Job Title: Interim Head of Compliance and Transparency Location: Edinburgh, Cardiff or Belfast (Whichever is closest - hybrid working (2-3 days/week on site) Contract Duration : 6 months Daily Rate : £373.26/day (Umbrella - Maximum) IR35 Status : Inside IR35 Essential: Experience managing a multi-functional team Have proven senior management experience within a regulatory, compliance, or financial governance environment. Demonstrate a strong understanding of financial reporting processes, controls, and legislative frameworks. Be confident making evidence-based, proportionate and risk-led decisions. Bring sound judgement, political awareness, and the ability to manage relationships with senior external stakeholders. Be an empowering and pragmatic leader capable of motivating teams under pressure and delivering results through change. The Role: To own, lead, develop, oversee and manage the strategic and operational delivery of the following key areas of the Commission's work: The registration of political parties and campaigners, and the ongoing maintenance of the Commission's registers The receipt and publication of financial returns from political parties and campaigners regulated by the Commission Checking the financial returns from political parties and campaigners regulated by the Commission to ensure they comply with the statutory requirements To take evidence and risk-based decisions regarding regulatory matters in a fast paced, high-profile and politically sensitive environment To take decisions in those areas set out by the Executive Scheme of Delegations. To own and manage Quality Management Systems and regulated financial information and data relating to those areas, ensuring procedures and information management/usage is best practice and in line with the Commission's strategic priorities. To actively contribute to the leadership of the directorate by working effectively with other Heads of Service, including on overall regulatory strategy, supporting and where helpful and appropriate substituting for colleagues. As a senior manager and member of the Commission's Senior Leadership Team, to actively contribute to the leadership of the Commission in line with its strategic priorities. To manage the relationships (from the above perspectives) with a wide range of political parties and campaigners, other regulated stakeholders and internal colleagues. To represent the Commission externally, in particular maintaining and developing senior level relationships with political parties, other campaigners, Governments across the UK, regulators and other stakeholders To lead and inspire the Registration, Compliance and Transparency Team to deliver excellent results in line with the Commission's strategic priorities and to set challenging objectives for team members, ensure that they continue to develop their skills and expertise, and ensure high levels of performance. To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
As a Cook in our service, you will play a key role in preparing meals that support health, wellbeing and enjoyment for the people who live here. Working to agreed menus and food safety standards, you will help ensure meals are prepared safely and consistently each day. What your day will look like Preparing, cooking and serving meals in line with planned menus Catering for individual dietary needs and preferences Supporting menu choice and variety in consultation with the Unit Manager Maintaining kitchen hygiene, cleanliness and equipment safely Supporting food ordering, stock rotation and waste control Preparing meals and baking for special occasions where required Completing food safety and hygiene checks Working as part of the wider service team About you You will be reliable and able to manage your workload independently within a kitchen setting. You will understand the importance of maintaining food hygiene standards and following current health and safety guidance. You will hold an Elementary Food Handling Certificate or be willing to gain this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to contribute to a welcoming service where good food plays an important part in daily life, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 13, 2026
Full time
As a Cook in our service, you will play a key role in preparing meals that support health, wellbeing and enjoyment for the people who live here. Working to agreed menus and food safety standards, you will help ensure meals are prepared safely and consistently each day. What your day will look like Preparing, cooking and serving meals in line with planned menus Catering for individual dietary needs and preferences Supporting menu choice and variety in consultation with the Unit Manager Maintaining kitchen hygiene, cleanliness and equipment safely Supporting food ordering, stock rotation and waste control Preparing meals and baking for special occasions where required Completing food safety and hygiene checks Working as part of the wider service team About you You will be reliable and able to manage your workload independently within a kitchen setting. You will understand the importance of maintaining food hygiene standards and following current health and safety guidance. You will hold an Elementary Food Handling Certificate or be willing to gain this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to contribute to a welcoming service where good food plays an important part in daily life, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
International Strategy Analyst page is loaded International Strategy Analystlocations: London - 12 Arthur Streettime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JRAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is seeking a Strategy Analyst to support the development and execution of our international growth strategy across EMEA and APAC. This role sits within the International Strategy Group and reports to the Head of International Strategy offering a unique opportunity to work at the centre of Broadridge's global strategic agenda.The Strategy Analyst will drive market and competitive analysis, support strategic planning and execution, and help track progress against key growth objectives. The role provides meaningful exposure to senior leadership and close collaboration with cross functional and regional teams within a global, matrixed organization. Responsibilities: Support the design and execution of Broadridge's international growth strategy across EMEA and APAC, helping shape long term priorities and investment decisions Drive key annual strategy cadences including Strategy Planning, Board updates, and Growth Day - partnering with senior executives to deliver high impact outputs Collaborate closely with Business Unit, regional, and go-to-market leaders to develop and advance strategies at the BU, regional, and client segment level Conduct market, competitive, and client analysis to identify growth opportunities, emerging trends, and strategic risks Help define, track, and report on strategic growth objectives, KPIs, and performance metrics to ensure alignment and accountability Prepare clear, compelling, and data driven materials for senior leadership and Board level discussions on key international topics Provide analytical support for selective inorganic growth initiatives, including partnerships, and M&A opportunities Deliver relevant special projects in support of evolving business priorities. Qualifications: 2-4 years of relevant professional experience, ideally in strategy or management consulting, corporate strategy, investment banking or a related analytical role Strong problem solving and analytical skills, with experience in analysis/modelling; advanced proficiency in Excel and PowerPoint, with a demonstrated ability in crafting compelling narratives Excellent written and verbal communication skills, with ability to engage broad audiences Ability to synthesize complex information into clear insights and recommendations Comfortable working with multiple stakeholders in a fast paced, global environment Strong interest in international markets, growth strategy, and financial services or technology. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. (blob:)
May 13, 2026
Full time
International Strategy Analyst page is loaded International Strategy Analystlocations: London - 12 Arthur Streettime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JRAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is seeking a Strategy Analyst to support the development and execution of our international growth strategy across EMEA and APAC. This role sits within the International Strategy Group and reports to the Head of International Strategy offering a unique opportunity to work at the centre of Broadridge's global strategic agenda.The Strategy Analyst will drive market and competitive analysis, support strategic planning and execution, and help track progress against key growth objectives. The role provides meaningful exposure to senior leadership and close collaboration with cross functional and regional teams within a global, matrixed organization. Responsibilities: Support the design and execution of Broadridge's international growth strategy across EMEA and APAC, helping shape long term priorities and investment decisions Drive key annual strategy cadences including Strategy Planning, Board updates, and Growth Day - partnering with senior executives to deliver high impact outputs Collaborate closely with Business Unit, regional, and go-to-market leaders to develop and advance strategies at the BU, regional, and client segment level Conduct market, competitive, and client analysis to identify growth opportunities, emerging trends, and strategic risks Help define, track, and report on strategic growth objectives, KPIs, and performance metrics to ensure alignment and accountability Prepare clear, compelling, and data driven materials for senior leadership and Board level discussions on key international topics Provide analytical support for selective inorganic growth initiatives, including partnerships, and M&A opportunities Deliver relevant special projects in support of evolving business priorities. Qualifications: 2-4 years of relevant professional experience, ideally in strategy or management consulting, corporate strategy, investment banking or a related analytical role Strong problem solving and analytical skills, with experience in analysis/modelling; advanced proficiency in Excel and PowerPoint, with a demonstrated ability in crafting compelling narratives Excellent written and verbal communication skills, with ability to engage broad audiences Ability to synthesize complex information into clear insights and recommendations Comfortable working with multiple stakeholders in a fast paced, global environment Strong interest in international markets, growth strategy, and financial services or technology. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. (blob:)
Harris Hill is recruiting for a Financial Controller to work for this well-established charity based in Northwest London (Hybrid) Title: Financial Controller Reporting to: Director of Finance & Resources Management: 1 Finance staff Salary: £55.000pa - £60.000pa Hybrid working: A minimum of 3 days a week is required in their offices in Northwest London Qualification: You must be a Fully Qualified Accountant for this role THIS IS AN URGENT POSITION WITH INTERVIEWS OFFERED NEXT WEEK The Role As the Financial Controller, you will run the day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and internal and external audits. You ll also manage the Finance Manager and play a key role in the organisation s financial stability and operational success. Requirements Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification). Proven experience managing the month-end close and preparing management accounts. High-level Excel proficiency and ability to work with financial data confidently. Experience with accounting software (Xero experience is advantageous). Proactive self-starter with strong attention to detail and accuracy. Experience in the charity sector, including technical expertise in Charity SORP is advantageous.
May 13, 2026
Full time
Harris Hill is recruiting for a Financial Controller to work for this well-established charity based in Northwest London (Hybrid) Title: Financial Controller Reporting to: Director of Finance & Resources Management: 1 Finance staff Salary: £55.000pa - £60.000pa Hybrid working: A minimum of 3 days a week is required in their offices in Northwest London Qualification: You must be a Fully Qualified Accountant for this role THIS IS AN URGENT POSITION WITH INTERVIEWS OFFERED NEXT WEEK The Role As the Financial Controller, you will run the day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and internal and external audits. You ll also manage the Finance Manager and play a key role in the organisation s financial stability and operational success. Requirements Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification). Proven experience managing the month-end close and preparing management accounts. High-level Excel proficiency and ability to work with financial data confidently. Experience with accounting software (Xero experience is advantageous). Proactive self-starter with strong attention to detail and accuracy. Experience in the charity sector, including technical expertise in Charity SORP is advantageous.
Harvey Nash is now inviting candidates to apply for the role of Contracts Manager, an initial 12 month contract. Inside of IR35 £550 - £675 Inverness is preference (hybrid working), other sites in Scotland also available. We are looking for the following experience: Experience of working with Projects of significant value (from £20M to £50M) Negotiating and drafting contracts Managing the tender process for NEC contracts Overseeing post-contract activities, including forecasting payments, accruals, and managing compensation events Managing multiple projects simultaneously (typically six or seven projects) Please submit an updated CV ASAP for review.
May 13, 2026
Contractor
Harvey Nash is now inviting candidates to apply for the role of Contracts Manager, an initial 12 month contract. Inside of IR35 £550 - £675 Inverness is preference (hybrid working), other sites in Scotland also available. We are looking for the following experience: Experience of working with Projects of significant value (from £20M to £50M) Negotiating and drafting contracts Managing the tender process for NEC contracts Overseeing post-contract activities, including forecasting payments, accruals, and managing compensation events Managing multiple projects simultaneously (typically six or seven projects) Please submit an updated CV ASAP for review.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. J oin Our Dynamic Team as a Faculty Manager in Audit Stream L&D! Are you passionate about creating exceptional learning experiences? Are you ready to broaden your horizons and have a significant impact on programme delivery? At BDO, our facilitators are the lifeblood of our programmes. They dedicate their time and energy to support our people to develop knowledge and skills that will enable them to be at their best on audits. Our Faculty Managers are pivotal in supporting our facilitators - they are the engine behind the Faculty strategy and manage all aspects of delivery from facilitator identification through to evaluation, facilitator upskilling to recognition processes. Why join us? Strategic Leadership: Drive on our Faculty strategy to elevate ou r programme delivery a nd support a thriving learning culture which meets business needs and delivers on strategic aims . Be a key played in managing Faculty performance, identifying delivery risk and proposing viable solutions to maintain the quality of our learning programmes. Manage key stakeholder relationships: Partner senior stakeholders across the stream to deliver effective, tailored, localised learning through the efficient development and management of our . Provide relevant information, upskilling and coaching as needed to facilitators, helping them excel in delivery of our programmes. Innovation and continuous improvement: Be part of a team that values innovation, collaboration, and continuous improvement. Drive change and make a difference in the learning journey of our Audit stream. Key responsibilities: D rive the d evelop ment and maint enance of the Faculty strategy to align with business needs and mitigate risks related to programme delivery. Ensure the Faculty consistently meets business outcomes through effective management and coordination. Assess Faculty effectiveness, identify challenges and successes, and present solutions to the Leadership Team and those charged with governance. Provide onsite project management and facilitation support for programme delivery when needed. Develop and maintain strong stakeholder relationships to support execution of the Faculty strategy . Monitor faculty utilisation and performance, report on risks, and propose commercial solutions. Coach Faculty members to enhance their skills for delivering Audit L&D programmes and serve as a specialist L&D facilitator when needed. Work collaboratively with wider L&D to ensure facilitator needs are considered appropriately and adequate facilitator support is put in place across our programmes. Introduce new ideas and innovations to improve programme delivery and learner experience, while streamlining processes for efficiency. What We're Looking For: Manager (or equivalent) with an interest / passion for Learning & Development. Strong communication , presentation, and relationship-building skills. Ability to work independently and collaboratively. Attention to detail, e xcellent an alytical and project management skills. Understanding of systems, processes and controls would be beneficial. Focus on operational excellence and quality. Formal L&D qualifications are a plus but not essential. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. J oin Our Dynamic Team as a Faculty Manager in Audit Stream L&D! Are you passionate about creating exceptional learning experiences? Are you ready to broaden your horizons and have a significant impact on programme delivery? At BDO, our facilitators are the lifeblood of our programmes. They dedicate their time and energy to support our people to develop knowledge and skills that will enable them to be at their best on audits. Our Faculty Managers are pivotal in supporting our facilitators - they are the engine behind the Faculty strategy and manage all aspects of delivery from facilitator identification through to evaluation, facilitator upskilling to recognition processes. Why join us? Strategic Leadership: Drive on our Faculty strategy to elevate ou r programme delivery a nd support a thriving learning culture which meets business needs and delivers on strategic aims . Be a key played in managing Faculty performance, identifying delivery risk and proposing viable solutions to maintain the quality of our learning programmes. Manage key stakeholder relationships: Partner senior stakeholders across the stream to deliver effective, tailored, localised learning through the efficient development and management of our . Provide relevant information, upskilling and coaching as needed to facilitators, helping them excel in delivery of our programmes. Innovation and continuous improvement: Be part of a team that values innovation, collaboration, and continuous improvement. Drive change and make a difference in the learning journey of our Audit stream. Key responsibilities: D rive the d evelop ment and maint enance of the Faculty strategy to align with business needs and mitigate risks related to programme delivery. Ensure the Faculty consistently meets business outcomes through effective management and coordination. Assess Faculty effectiveness, identify challenges and successes, and present solutions to the Leadership Team and those charged with governance. Provide onsite project management and facilitation support for programme delivery when needed. Develop and maintain strong stakeholder relationships to support execution of the Faculty strategy . Monitor faculty utilisation and performance, report on risks, and propose commercial solutions. Coach Faculty members to enhance their skills for delivering Audit L&D programmes and serve as a specialist L&D facilitator when needed. Work collaboratively with wider L&D to ensure facilitator needs are considered appropriately and adequate facilitator support is put in place across our programmes. Introduce new ideas and innovations to improve programme delivery and learner experience, while streamlining processes for efficiency. What We're Looking For: Manager (or equivalent) with an interest / passion for Learning & Development. Strong communication , presentation, and relationship-building skills. Ability to work independently and collaboratively. Attention to detail, e xcellent an alytical and project management skills. Understanding of systems, processes and controls would be beneficial. Focus on operational excellence and quality. Formal L&D qualifications are a plus but not essential. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
May 13, 2026
Full time
About You As a Digital CSM, you are passionate about creating and sustaining happy customers that realize full value from the platform and partnership across a large portfolio of customers. You have strong communication and prioritization skills andare passionate about solving customer problems at scale, while acting as a trusted advisor through both direct and digital engagement.Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: setting clear expectation internally and externally, acting as a customer advocate, using quantifiable data and customer health to proactively determine churn risk and de-escalate issues with scalable solutions. In this job, you will bring these skills 2+ years experience in a CSM capacity, with 3+ yrs. experience in an enterprise SaaS product support environment Strong written, spoken, and presentation skills, with the ability to communicate effectively at scale across diverse customer segments and internal stakeholders Gather and synthesize customer feedback across a broad customer base, translating insights into actionable recommendations for product enhancements and feature development Well versed with using case management systems and CRM's (e.g., SFDC / JIRA). Previous experience in CSP is a bonus. Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Role Responsibilities + Deliverables Value Realization: Serve as the 'voice of the customer' by identifying trends across the customer base and providing scalable recommendations to maximize value and retention Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to effectively manage a high-volume, scaled portfolio of customers Proactively monitor customer usage patterns and own the optimization of the automated customer journey, including designing and refining scalable digital touchpoints to drive retention, satisfaction, and value realization. Actively gather feedback through surveys, in-product interactions, and digital campaigns; analyze data to identify trends and improvement opportunities, and share insights with internal teams Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth in a scalable fashion. Proactively monitor customer health signals and trigger scaled or targeted outreach to address risks before they elevateCross Functional Collaboration: Partner with the Abnormal AI Account Team (Account Executives, Sales Engineers, Support Engineers, Renewal Managers, etc.) to drive coordinated, data-informed strategies for retention and expansion across a scaled customer base Triage and Risk Mitigation: Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and facilitate customer engagements (both 1:many and 1:1 as needed) to address issues and ensure all commitments are met Product Knowledge: Maintain a strong understanding of our product and roadmap to guide customers toward successful outcomes and inform scalable enablement strategies Educate customers on the most relevant features and functionality related to their specific requirements. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Job Description: Registered Manager - Residential Childcare Job Type: Full-time Salary Annual Salary: up to £71,500 Job Responsibilities Lead and manage residential childcare services, ensuring high-quality care practices. Oversee team management, fostering a collaborative and supportive environment. Engage in financial management, including budgeting and management accounting click apply for full job details
May 13, 2026
Full time
Job Description: Registered Manager - Residential Childcare Job Type: Full-time Salary Annual Salary: up to £71,500 Job Responsibilities Lead and manage residential childcare services, ensuring high-quality care practices. Oversee team management, fostering a collaborative and supportive environment. Engage in financial management, including budgeting and management accounting click apply for full job details
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
May 13, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions-oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Associate Director Project Management Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint an Associate Director - Project Manager to strengthen our project management team. We have two offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to help lead and shape a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers strong opportunities for career development, with exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre-construction, development management and delivery stage PM services as part of your role. Applications are welcomed from experienced project management professionals who bring strong technical expertise, proven people management capabilities, and the ability to build and maintain lasting client relationships. The role also requires the confidence to take ownership of commercial performance and contribute to the continued success of the team. Candidates should have a strong track record of successfully delivering a variety of complex construction developments throughout their whole project lifecycle within a consultancy or client facing environment and be motivated to further develop their career and help shape an established and growing consultancy in the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Associate Directors take overall responsibility for the leadership and successful delivery of large or complex projects. They manage end to end scope, programme, cost, risk, and safety while building trusted relationships with clients, consultants, and delivery partners. Beyond project delivery, they contribute to the commercial and operational performance of TSA Riley through team leadership, planning, and pursuit activity. Leading project delivery from initiation to close out, ensuring alignment with client expectations and TSA Riley's delivery objectives. Overseeing planning, procurement, delivery, and risk mitigation activities across multidisciplinary teams. Managing scope, programme, and commercial frameworks to ensure delivery meets quality, safety, and performance standards. Acting as the primary client contact for assigned projects, resolving issues and aligning expectations across diverse stakeholders. Overseeing project resources, budgets, and reporting to support financial control and delivery outcomes. Leading and managing project teams, including resourcing, delegation, performance oversight, and development of team members. Supporting pursuit planning and proposal preparation to help secure follow on or new work. Taking an active role in growing the business by strengthening client relationships, identifying opportunities, and helping convert pipeline into secured work. Contributing to initiatives that improve project delivery capability, enhance tools and systems, and build TSA Riley's service excellence. About you: Our Associate Directors bring deep project expertise, commercial acumen, and a structured, forward thinking approach to leading complex delivery. They're trusted delivery leads with broad sector experience, known for their judgement, clarity, and ability to align project outcomes with both client priorities and TSA Riley's commercial goals. A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. Holds accreditation to a relevant professional body such as the CIOB or RICS. Strong experience leading teams and managing client relationships on construction related projects in a client side or consulting environment across a variety of sectors within the built environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Strong commercial capability, with a clear understanding of risk, programme, cost, safety, and stakeholder complexity. Brings a strategic mindset to delivery, balancing day to day oversight with long range planning and market awareness. Deep understanding of client drivers and strategic priorities, with the ability to shape delivery to support long term relationships and account growth. A deep understanding of carrying out pre construction duties within a consulting PM role in the construction industry. This will include but is not limited to duties such as design team management and third party legal agreements. Proven ability to lead with intention, actively managing team capability, resourcing, performance, and development across both direct reports and broader project teams. A recognised industry presence and network, with the credibility to represent TSA Riley externally, build client interest, and convert relationships into opportunities. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD233. For all other vacancies, take a look at our website - (url removed)
May 13, 2026
Full time
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD233. For all other vacancies, take a look at our website - (url removed)
The following statements define the behaviour and attitudes which set the required standard for conduct throughout a teacher's career. Teachers uphold public trust in the profession and maintain high standards of ethics and behaviour, within and outside school, by: treating pupils with dignity, building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to a teacher's professional position; having regard for the need to safeguard pupils' well-being, in accordance with statutory provisions; showing tolerance of and respect for the rights of others and not undermining fundamental British values, including: democracy, the rule of law, individual liberty and mutual respect, and tolerance of those with different faiths and beliefs; ensuring that personal beliefs are not expressed in ways which exploit pupils' vulnerability or might lead them to break the law. Teachers must have proper and professional regard for the ethos, policies and practices of the school and maintain high standards in their own attendance and punctuality. Teachers must have an understanding of, and always act within, the statutory frameworks which set out their professional duties and responsibilities. Responsibilities The post-holder is accountable to their line manager in all matters. The appraisal process is the vehicle for determining the performance of a teacher and this assessment will directly relate to pay determination (in accordance with the school pay policy), CPD provision and career advancement (in accordance with the school Professional Development Policy). All appointments made, are conditional on the most recent appraisal assessment. Duties Planning and delivering a high-quality play-based learning environment. Setting clear and challenging targets that build on prior achievements for every pupil. Monitoring pupils' work through ongoing recording of progress following the school guidelines which include progress in curriculum areas and IEP progress. Giving every child the opportunity to reach their potential. Using assessment information to inform 'next steps' for a wide range of pupil needs. Working in partnership with parents/carers. Working collaboratively with a multidisciplinary team of professionals. To support and lead other staff/volunteers in the classroom. Supporting team commitment with colleagues through collaborative planning. Reporting to parents to discuss and review progress. Attending SEN meetings and providing the relevant documentation to support the review. To lead on performance management for support staff in your class with support from SLT as needed.
May 13, 2026
Full time
The following statements define the behaviour and attitudes which set the required standard for conduct throughout a teacher's career. Teachers uphold public trust in the profession and maintain high standards of ethics and behaviour, within and outside school, by: treating pupils with dignity, building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to a teacher's professional position; having regard for the need to safeguard pupils' well-being, in accordance with statutory provisions; showing tolerance of and respect for the rights of others and not undermining fundamental British values, including: democracy, the rule of law, individual liberty and mutual respect, and tolerance of those with different faiths and beliefs; ensuring that personal beliefs are not expressed in ways which exploit pupils' vulnerability or might lead them to break the law. Teachers must have proper and professional regard for the ethos, policies and practices of the school and maintain high standards in their own attendance and punctuality. Teachers must have an understanding of, and always act within, the statutory frameworks which set out their professional duties and responsibilities. Responsibilities The post-holder is accountable to their line manager in all matters. The appraisal process is the vehicle for determining the performance of a teacher and this assessment will directly relate to pay determination (in accordance with the school pay policy), CPD provision and career advancement (in accordance with the school Professional Development Policy). All appointments made, are conditional on the most recent appraisal assessment. Duties Planning and delivering a high-quality play-based learning environment. Setting clear and challenging targets that build on prior achievements for every pupil. Monitoring pupils' work through ongoing recording of progress following the school guidelines which include progress in curriculum areas and IEP progress. Giving every child the opportunity to reach their potential. Using assessment information to inform 'next steps' for a wide range of pupil needs. Working in partnership with parents/carers. Working collaboratively with a multidisciplinary team of professionals. To support and lead other staff/volunteers in the classroom. Supporting team commitment with colleagues through collaborative planning. Reporting to parents to discuss and review progress. Attending SEN meetings and providing the relevant documentation to support the review. To lead on performance management for support staff in your class with support from SLT as needed.
Elementa Support Services
Whaddon, Gloucestershire
Location: Glouscester Pay: £96 - £101 (per day during trial Type: Temp - Permanent Hours: 29 Hpw/TTO Start date: ASAP Elementa are recruiting for an SEMH/SCLN Learning Support Assistant for a specialist primary provision in Gloucester, catering for children aged 5 11. The children who attend the school have an EHCP to support their SEMH (Social, Emotional and Mental Health) and SCLN (Speech, Communication and Language Needs). Your role will be to support teaching staff in delivering a high-quality, inclusive provision for all pupils. This can be a challenging but highly rewarding environment. Some pupils may display behaviours that require patience, resilience, and strong behaviour management skills. Previous experience working in a specialist provision, primary setting, or with children with additional needs is essential. Due to the level of support required, a DBS on the Update Service is necessary, as delays in processing a new DBS could impact start dates and staffing levels. You will act as a positive role model for pupils, providing effective educational and pastoral support. Key responsibilities include: Providing academic and pastoral support to pupils to help them overcome barriers to learning Supporting teaching staff in planning and adapting resources to meet individual needs Working collaboratively with teachers and support staff to share effective strategies Responding appropriately to challenging behaviour as part of a team Supporting pupils to make positive choices around behaviour, attendance, and social interactions Helping to build strong relationships between the school and families to enhance outcomes Adhering to safeguarding and confidentiality procedures at all times Monitoring, recording, and contributing to the evaluation of pupil progress and wellbeing Promoting high standards and contributing to a culture of shared good practice Supporting whole-school reward systems and positive behaviour approaches Encouraging pupils to develop social, emotional, and cultural understanding Monitoring individual health needs and communicating these effectively to staff Contract & recruitment information Elementa is the recruiting partner therefore applicants being considered for the role after pre-screening will be required to complete the registration process for Elementa. This includes full vetting & background checks and application for an Enhanced DBS Disclosure (which may be chargeable @£64.20) unless you have a current Enhanced DBS subscribed to the update service. If you have the relevant skills and experience necessary for this role then please apply with your full up to date CV. ELEMENTA CANDIDATE COMMITMENT: Weekly pay no waiting for monthly payroll cut off dates, Elementa pays one week in lieu. PAYE contract unless a candidate specifically requests it, all candidates are paid via PAYE giving them the protections and payment structure of a traditional employer:employee relationship. Training & Support a broad range of free or heavily discounted training available including Safeguarding, Behaviour, Team Teach, SEND, Makaton and Thrive. Regular welfare contact and support from a dedicated candidate manager. Fair pay policy our candidates are paid to scale, where a variation on this may be required written agreement will be provided ahead of the position. Additional services to support our staff we have a network of partners who offer support services to our candidates tax returns, accountancy, legal and more. For more information click apply now below or contact us via phone or email. All applicants will be promptly responded to.
May 13, 2026
Contractor
Location: Glouscester Pay: £96 - £101 (per day during trial Type: Temp - Permanent Hours: 29 Hpw/TTO Start date: ASAP Elementa are recruiting for an SEMH/SCLN Learning Support Assistant for a specialist primary provision in Gloucester, catering for children aged 5 11. The children who attend the school have an EHCP to support their SEMH (Social, Emotional and Mental Health) and SCLN (Speech, Communication and Language Needs). Your role will be to support teaching staff in delivering a high-quality, inclusive provision for all pupils. This can be a challenging but highly rewarding environment. Some pupils may display behaviours that require patience, resilience, and strong behaviour management skills. Previous experience working in a specialist provision, primary setting, or with children with additional needs is essential. Due to the level of support required, a DBS on the Update Service is necessary, as delays in processing a new DBS could impact start dates and staffing levels. You will act as a positive role model for pupils, providing effective educational and pastoral support. Key responsibilities include: Providing academic and pastoral support to pupils to help them overcome barriers to learning Supporting teaching staff in planning and adapting resources to meet individual needs Working collaboratively with teachers and support staff to share effective strategies Responding appropriately to challenging behaviour as part of a team Supporting pupils to make positive choices around behaviour, attendance, and social interactions Helping to build strong relationships between the school and families to enhance outcomes Adhering to safeguarding and confidentiality procedures at all times Monitoring, recording, and contributing to the evaluation of pupil progress and wellbeing Promoting high standards and contributing to a culture of shared good practice Supporting whole-school reward systems and positive behaviour approaches Encouraging pupils to develop social, emotional, and cultural understanding Monitoring individual health needs and communicating these effectively to staff Contract & recruitment information Elementa is the recruiting partner therefore applicants being considered for the role after pre-screening will be required to complete the registration process for Elementa. This includes full vetting & background checks and application for an Enhanced DBS Disclosure (which may be chargeable @£64.20) unless you have a current Enhanced DBS subscribed to the update service. If you have the relevant skills and experience necessary for this role then please apply with your full up to date CV. ELEMENTA CANDIDATE COMMITMENT: Weekly pay no waiting for monthly payroll cut off dates, Elementa pays one week in lieu. PAYE contract unless a candidate specifically requests it, all candidates are paid via PAYE giving them the protections and payment structure of a traditional employer:employee relationship. Training & Support a broad range of free or heavily discounted training available including Safeguarding, Behaviour, Team Teach, SEND, Makaton and Thrive. Regular welfare contact and support from a dedicated candidate manager. Fair pay policy our candidates are paid to scale, where a variation on this may be required written agreement will be provided ahead of the position. Additional services to support our staff we have a network of partners who offer support services to our candidates tax returns, accountancy, legal and more. For more information click apply now below or contact us via phone or email. All applicants will be promptly responded to.
