Client Services Administrator

Your new company
We are currently supporting a well-established and highly regarded organisation in their search for a Client Services Assistant to join their Telford office. This position plays a key role in delivering a professional front-of-house service, acting as the first point of contact for clients while also providing vital administrative support across the business.

Your new role

• Front of House & Client Interaction.
• Provide a friendly, professional reception service, ensuring all visitors are welcomed and assisted appropriately.
• Act as a key liaison between clients, visitors, and internal teams.
• Prepare and organise meeting rooms, including arranging refreshments where required.
• Administrative Support.
• Carry out a variety of administrative tasks such as scanning, photocopying, and document preparation.
• Support with the handling and organisation of important documentation.
• Monitor and maintain office supplies, ensuring stock levels are kept up to standard.
• Operational Support.
• Work closely with internal departments to provide general administrative assistance, often using own initiative.
• Process client payments in line with internal procedures.
• Manage requests for archived files and documentation, coordinating retrieval internally and externally.
• Assist with additional tasks such as arranging travel bookings and supporting day-to-day office operations.

What you'll need to succeed

• Previous experience within a customer-facing, reception, or administrative role.
• Strong interpersonal and communication skills, with the ability to engage confidently with a range of stakeholders.
• Highly organised with the ability to manage multiple responsibilities effectively.
• Proactive and able to work independently with minimal supervision.
• High level of accuracy and attention to detail.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)