Section 20 Project Officer

  • Service Care Solutions
  • May 06, 2026
Contractor Real Estate

Job Description

Section 20 Project Officer
Islington, London
Temporary
Full Time

An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes.
THE ROLE
You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects.
  • Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons
  • Act as the main point of contact for leaseholders regarding major works, costs and processes
  • Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information
  • Prepare accurate, clear and legally compliant consultation documentation
  • Manage and respond to leaseholder observations, queries and formal representations
  • Maintain detailed and auditable records to mitigate risk and support tribunal defence
  • Support resident engagement through meetings, drop-ins and written communications
THE CANDIDATE
The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment.
  • Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985
  • Experience working on major works or planned maintenance programmes
  • Ability to interpret and communicate technical and financial information clearly
  • Excellent written communication skills, including formal notices and correspondence
  • Strong organisational skills with high attention to detail and stakeholder management
THE CONTRACT
WORKING HOURS
Full Time
LENGTH OF CONTRACT
6 Month Contract
RATE
The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!