Group Parts Manager Our client, a reputable franchise-approved commercial vehicle dealer group, is seeking an experienced Group Parts Manager to oversee operations across three dealership sites located in Avonmouth, Swindon, and Gloucester. This is an excellent opportunity for a skilled professional to lead multiple parts departments, optimise operational efficiency, and drive sales performance within a dynamic automotive environment. Benefits for thew successful Group Parts Manager: Starting salary from 45,000 per annum, complemented by a performance-related bonus scheme Company car included 22 days annual leave plus 8 bank holidays Access to full in-house and manufacturer-approved training programmes Supportive benefits package including a pension scheme and private healthcare Opportunity to develop leadership skills within a prominent dealership group Varied and stimulating role with travel across multiple sites Stable, long-term employment with career progression prospects Duties of the Group Parts Manager: Manage and motivate three teams of Parts Advisors across the dealerships in Avonmouth, Swindon, and Gloucester Drive parts sales and profitability through strategic planning and effective team leadership Maintain optimal inventory levels and oversee stock control processes to minimise costs Lead, develop, and coach parts teams to meet and exceed performance targets Build and sustain strong relationships with suppliers and internal departments Ensure exceptional customer service standards are consistently delivered Monitor key performance indicators (KPIs) and implement continuous improvement strategies Standardise processes and procedures across all dealership locations, ensuring compliance with company policies Travel between dealership sites as required, primarily based in Avonmouth Requirements of the Group Parts Manager: Proven track record in automotive parts management, ideally within a franchise dealership, with experience in commercial vehicle parts Strong leadership and team management skills Good knowledge of stock control and inventory management systems IT literate, familiar with dealer management systems and electronic parts catalogues Full UK driving licence with minimal points Excellent customer service skills with a friendly and charismatic manner Willingness to travel regularly between dealership sites Ability to work independently and as part of a team within a fast-paced environment If you are a dedicated and experienced Group Parts Manager looking to join a forward-thinking automotive business, this is an ideal role to advance your career. Our client offers a competitive salary and comprehensive benefits package, along with ongoing support and development opportunities. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic opportunity.
May 16, 2026
Full time
Group Parts Manager Our client, a reputable franchise-approved commercial vehicle dealer group, is seeking an experienced Group Parts Manager to oversee operations across three dealership sites located in Avonmouth, Swindon, and Gloucester. This is an excellent opportunity for a skilled professional to lead multiple parts departments, optimise operational efficiency, and drive sales performance within a dynamic automotive environment. Benefits for thew successful Group Parts Manager: Starting salary from 45,000 per annum, complemented by a performance-related bonus scheme Company car included 22 days annual leave plus 8 bank holidays Access to full in-house and manufacturer-approved training programmes Supportive benefits package including a pension scheme and private healthcare Opportunity to develop leadership skills within a prominent dealership group Varied and stimulating role with travel across multiple sites Stable, long-term employment with career progression prospects Duties of the Group Parts Manager: Manage and motivate three teams of Parts Advisors across the dealerships in Avonmouth, Swindon, and Gloucester Drive parts sales and profitability through strategic planning and effective team leadership Maintain optimal inventory levels and oversee stock control processes to minimise costs Lead, develop, and coach parts teams to meet and exceed performance targets Build and sustain strong relationships with suppliers and internal departments Ensure exceptional customer service standards are consistently delivered Monitor key performance indicators (KPIs) and implement continuous improvement strategies Standardise processes and procedures across all dealership locations, ensuring compliance with company policies Travel between dealership sites as required, primarily based in Avonmouth Requirements of the Group Parts Manager: Proven track record in automotive parts management, ideally within a franchise dealership, with experience in commercial vehicle parts Strong leadership and team management skills Good knowledge of stock control and inventory management systems IT literate, familiar with dealer management systems and electronic parts catalogues Full UK driving licence with minimal points Excellent customer service skills with a friendly and charismatic manner Willingness to travel regularly between dealership sites Ability to work independently and as part of a team within a fast-paced environment If you are a dedicated and experienced Group Parts Manager looking to join a forward-thinking automotive business, this is an ideal role to advance your career. Our client offers a competitive salary and comprehensive benefits package, along with ongoing support and development opportunities. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic opportunity.
Customer Service Renewals Advisor - £25,000 OTE £32,000 - Manchester City Centre - Monday to Friday 9am - 5pm + early finish Friday! We are on the look out for a Customer Service Renewals Advisor for our leading insurance business based in Manchester City Centre! Are you looking for a Customer Service Renewals Advisor role that will offer commission to cross sell additional services into existing clients? Then look no further, this is the Customer Service Renewals Advisor role for you! The package for Customer Service Renewals Advisor: A basic salary of £25,000 A commission structure and OTE of £32,000 Up to 42 days holidays per year! Lovely offices based in Manchester City Centre with a laid back environment Monday to Friday hours - 9am - 5:30pm (Mon-Thur) 10am - 4pm Friday's, NO WEEKENEDS! Regular all expenses paid staff socials Fantastic career development opportunities Company pension The role of Customer Service Renewals Advisor: Outbound and inbound calling existing clients and cross selling them additional insurance products Dealing with any general customer enquiries Working towards KPI's and targets What we're after for the Customer Service Renewals Advisor: Experience in working in a phone based customer service or sales position Someone who is comfortable working towards KPI's and driven Somebody who is customer-centric and enjoys going above and beyond for clients Does this Manchester based opportunity of Customer Service Renewals Advisor sound up your street? Please apply now for immediate consideration!
May 16, 2026
Full time
Customer Service Renewals Advisor - £25,000 OTE £32,000 - Manchester City Centre - Monday to Friday 9am - 5pm + early finish Friday! We are on the look out for a Customer Service Renewals Advisor for our leading insurance business based in Manchester City Centre! Are you looking for a Customer Service Renewals Advisor role that will offer commission to cross sell additional services into existing clients? Then look no further, this is the Customer Service Renewals Advisor role for you! The package for Customer Service Renewals Advisor: A basic salary of £25,000 A commission structure and OTE of £32,000 Up to 42 days holidays per year! Lovely offices based in Manchester City Centre with a laid back environment Monday to Friday hours - 9am - 5:30pm (Mon-Thur) 10am - 4pm Friday's, NO WEEKENEDS! Regular all expenses paid staff socials Fantastic career development opportunities Company pension The role of Customer Service Renewals Advisor: Outbound and inbound calling existing clients and cross selling them additional insurance products Dealing with any general customer enquiries Working towards KPI's and targets What we're after for the Customer Service Renewals Advisor: Experience in working in a phone based customer service or sales position Someone who is comfortable working towards KPI's and driven Somebody who is customer-centric and enjoys going above and beyond for clients Does this Manchester based opportunity of Customer Service Renewals Advisor sound up your street? Please apply now for immediate consideration!
A growing and ambitious accountancy firm is seeking a Client Manager to join its expanding team, at an office commutable from Mansfield, Sutton-in-Ashfield, Nottingham, Kirkby-in-Ashfield, Hucknall and the surrounding areas. The firm is currently going through a period of growth and has built a strong reputation for delivering a highly personal, proactive service to SMEs and owner-managed businesses locally. Significant investment is now to be made, which could benefit the individual who joins this practice, as they continue to expand. This is an excellent opportunity for an experienced Client Manager to join a forward-thinking firm at an exciting stage of growth. The role offers genuine flexibility, autonomy, and the chance to play a key role in shaping the future direction of the business. The successful Client Manager will take full responsibility for a portfolio of clients, acting as their primary point of contact and providing ongoing business and accounting advice. The role will also involve reviewing work produced by the accounts team, supporting staff development, onboarding new clients, and assisting with technical queries and advisory work. Key responsibilities include: Managing a portfolio of SME and owner-managed business clients Acting as the main point of contact for client queries and advice Reviewing accounts and compliance work prepared by the wider team Supporting and developing junior staff members Meeting prospective clients and leading onboarding processes Handling technical queries and advisory assignments Supporting the continued growth and development of the practice The role can be tailored around the successful individual's strengths and career aspirations, with a greater focus on client management, leadership, and business development rather than hands-on compliance work. The firm also offers highly flexible working arrangements, including hybrid and remote working options, alongside discussions around the introduction of compressed working hours. This is a fantastic opportunity for a Client Manager seeking a long-term career move within a modern and entrepreneurial accountancy practice with ambitious growth plans.
May 16, 2026
Full time
A growing and ambitious accountancy firm is seeking a Client Manager to join its expanding team, at an office commutable from Mansfield, Sutton-in-Ashfield, Nottingham, Kirkby-in-Ashfield, Hucknall and the surrounding areas. The firm is currently going through a period of growth and has built a strong reputation for delivering a highly personal, proactive service to SMEs and owner-managed businesses locally. Significant investment is now to be made, which could benefit the individual who joins this practice, as they continue to expand. This is an excellent opportunity for an experienced Client Manager to join a forward-thinking firm at an exciting stage of growth. The role offers genuine flexibility, autonomy, and the chance to play a key role in shaping the future direction of the business. The successful Client Manager will take full responsibility for a portfolio of clients, acting as their primary point of contact and providing ongoing business and accounting advice. The role will also involve reviewing work produced by the accounts team, supporting staff development, onboarding new clients, and assisting with technical queries and advisory work. Key responsibilities include: Managing a portfolio of SME and owner-managed business clients Acting as the main point of contact for client queries and advice Reviewing accounts and compliance work prepared by the wider team Supporting and developing junior staff members Meeting prospective clients and leading onboarding processes Handling technical queries and advisory assignments Supporting the continued growth and development of the practice The role can be tailored around the successful individual's strengths and career aspirations, with a greater focus on client management, leadership, and business development rather than hands-on compliance work. The firm also offers highly flexible working arrangements, including hybrid and remote working options, alongside discussions around the introduction of compressed working hours. This is a fantastic opportunity for a Client Manager seeking a long-term career move within a modern and entrepreneurial accountancy practice with ambitious growth plans.
Customer Service Representative Location: Bradford / Hybrid Salary: 24,785 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're Looking For Strong verbal and written communication A positive attitude and willingness to learn Someone who embodies values like teamwork, integrity and responsibility Adaptable, open to change and part of a celebratory, supportive culture Previous customer service experience is helpful but not essential No formal qualifications required Training & Hybrid Working 4 week classroom training Hybrid working available after completing training Clear, achievable performance criteria support hybrid eligibility Benefits 25 days holiday + bank holidays Hybrid working options available Regular company events and celebration days Pension scheme with strong employer contribution Gym membership discounts Cycle to Work scheme Free flu vouchers, eye tests, and other well being perks Staff discounts Weekend reward scheme Annual company party with complimentary food & drink Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 16, 2026
Full time
Customer Service Representative Location: Bradford / Hybrid Salary: 24,785 + excellent benefits Hours: Full-time, Monday-Friday on rotating shifts Saturday working: 1 in 3 Saturdays (currently 1 in 5, mornings only, voluntary) - all from home About the Role We're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience. No call centre experience is required - full training is provided. What You'll Do Handle inbound customer calls and queries across multiple channels Process cases efficiently and accurately Keep customers updated and ensure they fully understand outcomes Escalate issues when needed Record information clearly to support customer journeys Follow company policies, processes and regulatory requirements Represent positive behaviours and values in all interactions What We're Looking For Strong verbal and written communication A positive attitude and willingness to learn Someone who embodies values like teamwork, integrity and responsibility Adaptable, open to change and part of a celebratory, supportive culture Previous customer service experience is helpful but not essential No formal qualifications required Training & Hybrid Working 4 week classroom training Hybrid working available after completing training Clear, achievable performance criteria support hybrid eligibility Benefits 25 days holiday + bank holidays Hybrid working options available Regular company events and celebration days Pension scheme with strong employer contribution Gym membership discounts Cycle to Work scheme Free flu vouchers, eye tests, and other well being perks Staff discounts Weekend reward scheme Annual company party with complimentary food & drink Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Role: Inbound Sales Advisor Location: Dundee DD2 fully office based Salary: 25,000 OTE 40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Dundee based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2nd weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: 25k basic + uncapped commission (OTE up to 45K) Guaranteed comms earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do in this Inbound Sales Advisor role: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for with this Inbound Sales Advisor role: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Please follow the link to apply for this Inbound Sales Advisor role based in Dundee. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 16, 2026
Full time
Role: Inbound Sales Advisor Location: Dundee DD2 fully office based Salary: 25,000 OTE 40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Dundee based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2nd weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: 25k basic + uncapped commission (OTE up to 45K) Guaranteed comms earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do in this Inbound Sales Advisor role: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for with this Inbound Sales Advisor role: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Please follow the link to apply for this Inbound Sales Advisor role based in Dundee. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026. This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects. This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities -Act as the first point of contact for HR-related queries from managers and employees -Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues -Support organisational change projects including restructures and redundancy processes -Identify and escalate HR risks where appropriate -Assist in the development and implementation of HR policies and procedures -Coach and support managers on best practice people management -Maintain HR case logs and produce ad hoc HR reports -Support maternity processes and work closely with payroll and HR administration teams -Ensure right-to-work records remain compliant and up to date -Contribute to HR initiatives including wellbeing, engagement, and diversity & inclusion projects -Continually look for ways to improve HR service delivery and processes About You -Previous experience in an HR Advisor or Senior HR Assistant position -Strong working knowledge of UK employment law and HR best practice -Confident managing employee relations cases independently -Excellent communication and stakeholder management skills -ighly organised with strong attention to detail -Comfortable working in a fast-paced environment and managing multiple priorities -Experience using HR systems and Microsoft Office -CIPD Level 5 qualified or currently working towards -Degree educated (desirable, not essential) What's on Offer -Salary of 35k (pro rata) -25 days holiday plus bank holidays (pro rata) -Employee Assistance Programme -Wellbeing support app -Inclusive and supportive working culture Applicants must have the right to work in the UK and live within a commutable distance of the Devon area. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. For more information or to apply, please contact Artis HR. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 16, 2026
Seasonal
Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026. This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects. This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities -Act as the first point of contact for HR-related queries from managers and employees -Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues -Support organisational change projects including restructures and redundancy processes -Identify and escalate HR risks where appropriate -Assist in the development and implementation of HR policies and procedures -Coach and support managers on best practice people management -Maintain HR case logs and produce ad hoc HR reports -Support maternity processes and work closely with payroll and HR administration teams -Ensure right-to-work records remain compliant and up to date -Contribute to HR initiatives including wellbeing, engagement, and diversity & inclusion projects -Continually look for ways to improve HR service delivery and processes About You -Previous experience in an HR Advisor or Senior HR Assistant position -Strong working knowledge of UK employment law and HR best practice -Confident managing employee relations cases independently -Excellent communication and stakeholder management skills -ighly organised with strong attention to detail -Comfortable working in a fast-paced environment and managing multiple priorities -Experience using HR systems and Microsoft Office -CIPD Level 5 qualified or currently working towards -Degree educated (desirable, not essential) What's on Offer -Salary of 35k (pro rata) -25 days holiday plus bank holidays (pro rata) -Employee Assistance Programme -Wellbeing support app -Inclusive and supportive working culture Applicants must have the right to work in the UK and live within a commutable distance of the Devon area. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. For more information or to apply, please contact Artis HR. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
This Private Tax Assistant Manager role involves managing a diverse portfolio of private tax clients - including HNWI's, land & estates, agriculture, entrepreneurs, partnerships & trusts, in addition to providing excellent tax advisory & compliance services and work closely with the senior leadership team to mentor juniors. Client Details Our client is a Top-10 accountancy firm and growing their Salisbury-based tax team after substantial growth and internal progression. They pride themselves on their commitment to providing exceptional customer service and their ability to create innovative solutions for their clients. With their focus on talent development and open progression pathways, our client is eager to speak with skilled and ambitious candidates from all walks of experience. Description Managing a portfolio of clients in the professional services industry. Providing tax advisory and compliance services. Working closely with the tax team to deliver top-quality service. Ensuring client satisfaction and building strong relationships. Staying updated with tax legislation changes and informing clients accordingly. Identifying opportunities to provide additional services to clients. Contributing to team meetings and firm-wide training sessions. Assisting with internal projects as required. Profile A successful Private Tax Assistant Manager should have: Hold a professional qualification in tax or accountancy - CTA, ACA, ACCA, CA or equivalent. Client management experience in a UK accountancy practice. Excellent communication skills, both written and verbal. Strong organisational and time management skills. Knowledge of current tax legislation and compliance regulations. Ability to build strong relationships with clients and team members. Job Offer A competitive salary in the range of 40,000 - 50,000 per year. Comprehensive benefits package - can be discussed upon enquiry. Opportunity to work in a supportive and professional environment. Structured career progression and development opportunities. Chance to work with a diverse portfolio of clients across a broad spectrum of industries and specialisms. Please apply if you are looking to advance your career in a dynamic and internationally renowned firm. We look forward to receiving your application.
May 16, 2026
Full time
This Private Tax Assistant Manager role involves managing a diverse portfolio of private tax clients - including HNWI's, land & estates, agriculture, entrepreneurs, partnerships & trusts, in addition to providing excellent tax advisory & compliance services and work closely with the senior leadership team to mentor juniors. Client Details Our client is a Top-10 accountancy firm and growing their Salisbury-based tax team after substantial growth and internal progression. They pride themselves on their commitment to providing exceptional customer service and their ability to create innovative solutions for their clients. With their focus on talent development and open progression pathways, our client is eager to speak with skilled and ambitious candidates from all walks of experience. Description Managing a portfolio of clients in the professional services industry. Providing tax advisory and compliance services. Working closely with the tax team to deliver top-quality service. Ensuring client satisfaction and building strong relationships. Staying updated with tax legislation changes and informing clients accordingly. Identifying opportunities to provide additional services to clients. Contributing to team meetings and firm-wide training sessions. Assisting with internal projects as required. Profile A successful Private Tax Assistant Manager should have: Hold a professional qualification in tax or accountancy - CTA, ACA, ACCA, CA or equivalent. Client management experience in a UK accountancy practice. Excellent communication skills, both written and verbal. Strong organisational and time management skills. Knowledge of current tax legislation and compliance regulations. Ability to build strong relationships with clients and team members. Job Offer A competitive salary in the range of 40,000 - 50,000 per year. Comprehensive benefits package - can be discussed upon enquiry. Opportunity to work in a supportive and professional environment. Structured career progression and development opportunities. Chance to work with a diverse portfolio of clients across a broad spectrum of industries and specialisms. Please apply if you are looking to advance your career in a dynamic and internationally renowned firm. We look forward to receiving your application.
Job Title: Customer Service Advisor Location: Leeds City Centre Salary: £27,000 Job Type: Full-Time, Permanent - Monday to Friday 9am-5.30pm HRGO Recruitment are currently working with a well-established and growing organisation within the financial services sector, who are looking to appoint an experienced a Customer Service Advisor to join their customer services team. As a Customer Service Advisor, you will be responsible for handling inbound customer enquiries, ensuring queries are resolved accurately and efficiently at first point of contact. You will play a key role in maintaining excellent service standards, supporting complaint resolution, and ensuring all work is completed in line with regulatory requirements and internal service level agreements. Main Duties Managing customer enquiries across multiple channels including phone and email Resolving customer queries efficiently at first point of contact Handling initial customer dissatisfaction and supporting complaint resolution Ensuring all communications are accurate and professional Working closely with internal teams to resolve more complex queries Supporting leadership teams with operational requirements where needed Requirements Previous experience within financial services, ideally within a regulated environment Strong customer service experience with a proven track record Excellent verbal and written communication skills Strong attention to detail and ability to work accurately Experience handling complaints and customer escalations What's on Offer Opportunity to join a respected and growing financial services organisation Supportive and collaborative team environment Career development and progression opportunities Ongoing training and professional development If you are an experienced Customer Service Advisor with a background in financial services and are looking for your next opportunity, click 'Apply Now' for immediate consideration.
May 16, 2026
Full time
Job Title: Customer Service Advisor Location: Leeds City Centre Salary: £27,000 Job Type: Full-Time, Permanent - Monday to Friday 9am-5.30pm HRGO Recruitment are currently working with a well-established and growing organisation within the financial services sector, who are looking to appoint an experienced a Customer Service Advisor to join their customer services team. As a Customer Service Advisor, you will be responsible for handling inbound customer enquiries, ensuring queries are resolved accurately and efficiently at first point of contact. You will play a key role in maintaining excellent service standards, supporting complaint resolution, and ensuring all work is completed in line with regulatory requirements and internal service level agreements. Main Duties Managing customer enquiries across multiple channels including phone and email Resolving customer queries efficiently at first point of contact Handling initial customer dissatisfaction and supporting complaint resolution Ensuring all communications are accurate and professional Working closely with internal teams to resolve more complex queries Supporting leadership teams with operational requirements where needed Requirements Previous experience within financial services, ideally within a regulated environment Strong customer service experience with a proven track record Excellent verbal and written communication skills Strong attention to detail and ability to work accurately Experience handling complaints and customer escalations What's on Offer Opportunity to join a respected and growing financial services organisation Supportive and collaborative team environment Career development and progression opportunities Ongoing training and professional development If you are an experienced Customer Service Advisor with a background in financial services and are looking for your next opportunity, click 'Apply Now' for immediate consideration.
Motorbike Sales Executive Salary: £25,396.80 basic + uncapped commission (OTE £45,000) Location: SuperBike Factory, Bradford Job Type: Permanent Full Time Join Europe's Largest Used Motorcycle Retailer At SuperBike Factory, we're transforming the way people buy motorcycles. With over 3,000 bikes in stock across six UK locations, we are Europe's largest used motorcycle retailer - and we're continuing to grow. Following major investment in our people, leadership, and systems, we're building a high-performance sales environment focused on delivering exceptional customer experiences and helping more riders get on the road. If you're ambitious, customer-focused, and motivated by earning potential, this is an opportunity to build a rewarding sales career in a fast-paced and exciting industry. The Role As a Motorbike Sales Executive, you'll manage the full customer journey - from first enquiry through to final handover - ensuring every customer receives a professional, straightforward, and enjoyable buying experience. You'll speak with customers online, over the phone, and face-to-face in the showroom, helping them find the right bike while confidently promoting finance and additional products. This is a target-driven role with genuine earning potential and opportunities for progression as you perform. What You'll Be Doing Delivering exceptional customer service online, over the phone, and in the showroom Managing inbound and outbound sales enquiries through our CRM systems Taking ownership of your sales pipeline and proactively following up leads Helping customers choose the right motorcycle and associated products Providing finance quotations and explaining available options Maintaining accurate customer and sales records Supporting showroom presentation and maintaining high standards Using customer feedback and experience to identify opportunities for improvement Participating in ongoing sales training and development programmes What We're Looking For Essential Skills & Experience Previous experience in a customer-facing sales role such as retail, telesales, automotive, or vehicle sales Experience working in a fast-paced, target-driven environment Ability to manage multiple enquiries and a busy sales pipeline Strong communication and relationship-building skills Confident using CRM systems and Microsoft Office Resilient, self-motivated, and adaptable under pressure Ideal Candidates May Have Experience As: Sales Executive, Telesales Executive, Retail Sales Advisor, Automotive Sales Executive, Motorcycle Sales Executive, Vehicle Sales Advisor, Business Development Executive, Customer Sales Advisor, or Motor Trade Sales Executive. What You'll Get Uncapped commission structure with OTE of £45,000 Netflix membership Discounted gym membership Group Life Assurance (4x salary) Staff discount on bikes and accessories Cycle to Work scheme Health & wellbeing support including: Mental health support, Fitness plans, Nutrition advice and 24/7 GP helpline Enhanced maternity, paternity, and sick pay Ongoing training and career development opportunities Ready to Accelerate Your Sales Career? If you're passionate about delivering great customer experiences, motivated by targets, and excited by motorcycles, we'd love to hear from you. Apply today and become part of one of the UK's fastest-growing motorcycle retailers. Compliance Statement Financial Conduct Authority authorises SuperBike Factory to carry out regulated financial service activities and offer consumer credit services. Successful applicants will be subject to pre-employment screening, including credit history and DBS checks. Employment credit searches will not affect your credit score.
May 16, 2026
Full time
Motorbike Sales Executive Salary: £25,396.80 basic + uncapped commission (OTE £45,000) Location: SuperBike Factory, Bradford Job Type: Permanent Full Time Join Europe's Largest Used Motorcycle Retailer At SuperBike Factory, we're transforming the way people buy motorcycles. With over 3,000 bikes in stock across six UK locations, we are Europe's largest used motorcycle retailer - and we're continuing to grow. Following major investment in our people, leadership, and systems, we're building a high-performance sales environment focused on delivering exceptional customer experiences and helping more riders get on the road. If you're ambitious, customer-focused, and motivated by earning potential, this is an opportunity to build a rewarding sales career in a fast-paced and exciting industry. The Role As a Motorbike Sales Executive, you'll manage the full customer journey - from first enquiry through to final handover - ensuring every customer receives a professional, straightforward, and enjoyable buying experience. You'll speak with customers online, over the phone, and face-to-face in the showroom, helping them find the right bike while confidently promoting finance and additional products. This is a target-driven role with genuine earning potential and opportunities for progression as you perform. What You'll Be Doing Delivering exceptional customer service online, over the phone, and in the showroom Managing inbound and outbound sales enquiries through our CRM systems Taking ownership of your sales pipeline and proactively following up leads Helping customers choose the right motorcycle and associated products Providing finance quotations and explaining available options Maintaining accurate customer and sales records Supporting showroom presentation and maintaining high standards Using customer feedback and experience to identify opportunities for improvement Participating in ongoing sales training and development programmes What We're Looking For Essential Skills & Experience Previous experience in a customer-facing sales role such as retail, telesales, automotive, or vehicle sales Experience working in a fast-paced, target-driven environment Ability to manage multiple enquiries and a busy sales pipeline Strong communication and relationship-building skills Confident using CRM systems and Microsoft Office Resilient, self-motivated, and adaptable under pressure Ideal Candidates May Have Experience As: Sales Executive, Telesales Executive, Retail Sales Advisor, Automotive Sales Executive, Motorcycle Sales Executive, Vehicle Sales Advisor, Business Development Executive, Customer Sales Advisor, or Motor Trade Sales Executive. What You'll Get Uncapped commission structure with OTE of £45,000 Netflix membership Discounted gym membership Group Life Assurance (4x salary) Staff discount on bikes and accessories Cycle to Work scheme Health & wellbeing support including: Mental health support, Fitness plans, Nutrition advice and 24/7 GP helpline Enhanced maternity, paternity, and sick pay Ongoing training and career development opportunities Ready to Accelerate Your Sales Career? If you're passionate about delivering great customer experiences, motivated by targets, and excited by motorcycles, we'd love to hear from you. Apply today and become part of one of the UK's fastest-growing motorcycle retailers. Compliance Statement Financial Conduct Authority authorises SuperBike Factory to carry out regulated financial service activities and offer consumer credit services. Successful applicants will be subject to pre-employment screening, including credit history and DBS checks. Employment credit searches will not affect your credit score.
Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
May 16, 2026
Full time
Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of 24k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 24k pa - 26k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
May 16, 2026
Full time
Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of 24k pa - 26k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of 24k pa - 26k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Contractor
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 16, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
May 16, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
Technical Consultant - Managed Services Provider Location: Onsite in Wolverhampton Salary: between , depending on experience. Type: Permanent A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast-paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio. The position offers a blend of technical escalation, project delivery, and customer-facing consultancy, providing a strong platform for long-term progression as the business continues to scale. Key responsibilities: The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include: Acting as a 2nd/3rd Line escalation point for complex technical incidents Delivering on-prem to cloud migration projects, with a focus on Microsoft 365 and Azure Providing presales and technical advisory support to the sales team Engaging directly with customers to understand requirements and shape effective solutions Contributing to the development and enhancement of the MSP's service offerings This is a hands-on, multi-faceted role with exposure to a wide range of technologies and customer environments. Required experience: Strong background within an MSP or multi-customer environment Solid technical expertise across Microsoft 365, Azure, and traditional on-prem infrastructure Confident troubleshooting ability at a 2nd/3rd Line level Experience delivering technical projects, ideally cloud migrations Ability to support presales activity and communicate technical detail clearly A proactive, consultative mindset and a genuine enthusiasm for technology Office based - Wolverhampton. Paying up to 50k, depending on experience. Must be eligible to work in the UK.
May 16, 2026
Full time
Technical Consultant - Managed Services Provider Location: Onsite in Wolverhampton Salary: between , depending on experience. Type: Permanent A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast-paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio. The position offers a blend of technical escalation, project delivery, and customer-facing consultancy, providing a strong platform for long-term progression as the business continues to scale. Key responsibilities: The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include: Acting as a 2nd/3rd Line escalation point for complex technical incidents Delivering on-prem to cloud migration projects, with a focus on Microsoft 365 and Azure Providing presales and technical advisory support to the sales team Engaging directly with customers to understand requirements and shape effective solutions Contributing to the development and enhancement of the MSP's service offerings This is a hands-on, multi-faceted role with exposure to a wide range of technologies and customer environments. Required experience: Strong background within an MSP or multi-customer environment Solid technical expertise across Microsoft 365, Azure, and traditional on-prem infrastructure Confident troubleshooting ability at a 2nd/3rd Line level Experience delivering technical projects, ideally cloud migrations Ability to support presales activity and communicate technical detail clearly A proactive, consultative mindset and a genuine enthusiasm for technology Office based - Wolverhampton. Paying up to 50k, depending on experience. Must be eligible to work in the UK.
Customer Service Advisor / Sales Advisor - Wirral - £13.25 £13.50 per hour (DOE) - Full-Time Permanent Monday to Friday We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business. The Role As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries , processing orders, and identifying opportunities to upsell and generate new business . Duties will include: Handling incoming calls from customers placing orders via the website Providing excellent customer service and building strong relationships Upselling additional products and maximising order value Learning product ranges and internal systems Working from a large customer database to identify sales opportunities Contacting lapsed clients and developing existing accounts Supporting new business development and account growth Working towards individual and team sales targets Requirements Previous experience in customer service, sales, telesales, or call centre environment Confident communicator with strong telephone manner Experience with upselling, cross-selling, or account management Understanding of the sales process and customer journey Self-motivated with a proactive approach to generating business IT literate and comfortable working with CRM/database systems What s On Offer £13.25 £13.50 per hour (depending on experience) Full in-house training and ongoing support Clear, transparent and supportive management team Opportunity to develop sales skills and progress Stable, full-time position Working Hours Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:00pm To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board.
May 16, 2026
Full time
Customer Service Advisor / Sales Advisor - Wirral - £13.25 £13.50 per hour (DOE) - Full-Time Permanent Monday to Friday We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business. The Role As a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries , processing orders, and identifying opportunities to upsell and generate new business . Duties will include: Handling incoming calls from customers placing orders via the website Providing excellent customer service and building strong relationships Upselling additional products and maximising order value Learning product ranges and internal systems Working from a large customer database to identify sales opportunities Contacting lapsed clients and developing existing accounts Supporting new business development and account growth Working towards individual and team sales targets Requirements Previous experience in customer service, sales, telesales, or call centre environment Confident communicator with strong telephone manner Experience with upselling, cross-selling, or account management Understanding of the sales process and customer journey Self-motivated with a proactive approach to generating business IT literate and comfortable working with CRM/database systems What s On Offer £13.25 £13.50 per hour (depending on experience) Full in-house training and ongoing support Clear, transparent and supportive management team Opportunity to develop sales skills and progress Stable, full-time position Working Hours Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:00pm To apply, call Hexagon Recruitment on (phone number removed) or apply directly through the job board.
Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Barrow-In-Furness Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression About the Role This role is based in Barrow-In-Furness. You will need to travel to meet clients & work across areas as required. As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis. You will need: - You will have a thorough understanding of domestic abuse and its impact on child victim/survivors. You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential. You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. To be successful in this role you should have good IT skills & thorough safe guarding awareness. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 16, 2026
Full time
Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Barrow-In-Furness Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression About the Role This role is based in Barrow-In-Furness. You will need to travel to meet clients & work across areas as required. As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis. You will need: - You will have a thorough understanding of domestic abuse and its impact on child victim/survivors. You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential. You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. To be successful in this role you should have good IT skills & thorough safe guarding awareness. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
May 16, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Qualifications It all starts with you. We are looking for individuals who want to "wow" our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. What we offer We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. We believe everyone should have the opportunity to interview for a role that matches their skills.
May 16, 2026
Full time
Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Qualifications It all starts with you. We are looking for individuals who want to "wow" our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. What we offer We care about our people's success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. We believe everyone should have the opportunity to interview for a role that matches their skills.
Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Birmingham (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
May 16, 2026
Contractor
Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Birmingham (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.