Logistics Coordinator - 3 months - Wokingham - £175/day - Inside IR35 We are seeking an organised and detail-oriented Logistics Coordinator to join a managed services organisation on a contract basis in Wokingham. The successful candidate will provide timely support for joiner, leaver, and break-fix swap-out requests, whilst also supporting general warehouse activity and a high-volume device refresh programme alongside day-to-day BAU operations. Key Responsibilities: Manage service tickets within customer-supplied ITSM, adhering to SLAs throughout Update customer and internal systems manually to ensure both platforms remain aligned at all times Process joiner, leaver, and break-fix requests in a timely manner, ensuring next business day delivery Move items in and out of stock, maintaining accurate CMDB records at all times Trigger Autopilot pre-provisioning process on each device prior to shipment Schedule deliveries and collections directly with end customers Update tickets with tracking information, asset details, and progress updates Clean and grade devices returning to the warehouse Manage warranty claims with Microsoft, including logging and tracking return-to-base warranty calls Feed progress, issues, and SLA performance into the SDM for weekly customer review Support the warehouse team with configuration of customer refresh devices (high-volume laptop shipments of up to 500 units per week, running alongside the BAU service) Assist the warehouse team with general requirements during quieter periods Contract Details: Duration: 3 months Rate: £175/day - Inside IR35 Location: Wokingham (On-site) Start Date: ASAP
May 19, 2026
Contractor
Logistics Coordinator - 3 months - Wokingham - £175/day - Inside IR35 We are seeking an organised and detail-oriented Logistics Coordinator to join a managed services organisation on a contract basis in Wokingham. The successful candidate will provide timely support for joiner, leaver, and break-fix swap-out requests, whilst also supporting general warehouse activity and a high-volume device refresh programme alongside day-to-day BAU operations. Key Responsibilities: Manage service tickets within customer-supplied ITSM, adhering to SLAs throughout Update customer and internal systems manually to ensure both platforms remain aligned at all times Process joiner, leaver, and break-fix requests in a timely manner, ensuring next business day delivery Move items in and out of stock, maintaining accurate CMDB records at all times Trigger Autopilot pre-provisioning process on each device prior to shipment Schedule deliveries and collections directly with end customers Update tickets with tracking information, asset details, and progress updates Clean and grade devices returning to the warehouse Manage warranty claims with Microsoft, including logging and tracking return-to-base warranty calls Feed progress, issues, and SLA performance into the SDM for weekly customer review Support the warehouse team with configuration of customer refresh devices (high-volume laptop shipments of up to 500 units per week, running alongside the BAU service) Assist the warehouse team with general requirements during quieter periods Contract Details: Duration: 3 months Rate: £175/day - Inside IR35 Location: Wokingham (On-site) Start Date: ASAP
Software Licensing Coordinator £40,000 per annum + £5K Travel Allowance + 10% Bonus Your new role The IT Software Licence Administrator will take end-to-end ownership of software licensing across the business, ensuring efficient onboarding of new software, proactive licence management, and timely renewals to support uninterrupted research and operations. This role is critical to improving efficiency, strengthening cross-functional coordination, and providing clear visibility of software availability to the community. The post holder will be a highly organised and proactive member of the IT team, responsible for establishing scalable processes that keep pace with the industry. What you'll need to succeed Strong organisational skills with the ability to manage multiple workstreams and deadlines simultaneously. Experience coordinating with multiple stakeholders across technical, commercial, and operational teams. Excellent written and verbal communication skills, with the ability to provide clear status updates and guidance. High attention to detail and a structured approach to process and data management. Experience in software licence management, IT procurement, or vendor management. Familiarity with SaaS licensing models and enterprise software agreements. Key Attributes Proactive and self-motivated, with a strong sense of ownership. Comfortable operating in a scaling organisation with evolving processes. Collaborative and service-oriented, with a focus on enabling others to work effectively. Continuous improvement mindset, with an interest in building scalable, efficient systems. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 19, 2026
Full time
Software Licensing Coordinator £40,000 per annum + £5K Travel Allowance + 10% Bonus Your new role The IT Software Licence Administrator will take end-to-end ownership of software licensing across the business, ensuring efficient onboarding of new software, proactive licence management, and timely renewals to support uninterrupted research and operations. This role is critical to improving efficiency, strengthening cross-functional coordination, and providing clear visibility of software availability to the community. The post holder will be a highly organised and proactive member of the IT team, responsible for establishing scalable processes that keep pace with the industry. What you'll need to succeed Strong organisational skills with the ability to manage multiple workstreams and deadlines simultaneously. Experience coordinating with multiple stakeholders across technical, commercial, and operational teams. Excellent written and verbal communication skills, with the ability to provide clear status updates and guidance. High attention to detail and a structured approach to process and data management. Experience in software licence management, IT procurement, or vendor management. Familiarity with SaaS licensing models and enterprise software agreements. Key Attributes Proactive and self-motivated, with a strong sense of ownership. Comfortable operating in a scaling organisation with evolving processes. Collaborative and service-oriented, with a focus on enabling others to work effectively. Continuous improvement mindset, with an interest in building scalable, efficient systems. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Operations Co-ordinator Redditch (On-Site) Salary: £30,000 £40,000 per annum (DOE) Hours: Mon Thu 08 30 Fri 08 00 The Opportunity Are you a proactive professional who thrives in a "hands-on" environment? We are representing a thriving, family-owned business in Redditch, looking for an Operations Co-ordinator to become a cornerstone of their close-knit team. This isn't just a desk job; it s a role for someone who loves to wear multiple hats. Reporting directly to the Managing Director, you will gain unique exposure to the entire business lifecycle from the first customer enquiry to final after-sales support. If you are looking for a long-term career where your hard work is noticed and rewarded with genuine progression, this is the place for you. Your Impact As the heartbeat of the daily operations, your responsibilities will include: Customer Excellence: Handling enquiries via phone and email, providing expert product advice, and guiding customers toward the best solutions. Order Management: Accurately processing orders, generating sales documentation, and preparing professional quotations. Logistics & Problem Solving: Liaising with couriers to ensure seamless deliveries and taking the lead on resolving any transit issues or lost parcels. Operational Support: Assisting the MD with wider administrative tasks and getting involved in the practical elements of the business to understand the "how" behind the "what." What You ll Bring We are looking for a "people person" with a sharp eye for detail. While full training is provided, the following will set you apart: Communication: You are professional, confident, and able to build rapport quickly. Efficiency: You can juggle multiple tasks without dropping the ball. Tech Savvy: Comfortable with office software and quick to learn new systems. The "Plus" Factor: (Desirable but not essential) Experience in electrical wholesale, technical product environments, or a genuine interest in electronics is highly desirable. Why Join Them? This business prides itself on its supportive culture. You aren't just a number here; you are a vital part of their growth strategy. Direct Mentorship: Work side-by-side with the MD to learn the ropes of business operations. Growth: Real opportunities to increase your responsibility as the company expands. Environment: A friendly, stable, and collaborative atmosphere that values flexibility. Training: Comprehensive product and process training from day one. Ready to Apply? We re reviewing CVs for this Operations Coordinator role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
May 19, 2026
Full time
Operations Co-ordinator Redditch (On-Site) Salary: £30,000 £40,000 per annum (DOE) Hours: Mon Thu 08 30 Fri 08 00 The Opportunity Are you a proactive professional who thrives in a "hands-on" environment? We are representing a thriving, family-owned business in Redditch, looking for an Operations Co-ordinator to become a cornerstone of their close-knit team. This isn't just a desk job; it s a role for someone who loves to wear multiple hats. Reporting directly to the Managing Director, you will gain unique exposure to the entire business lifecycle from the first customer enquiry to final after-sales support. If you are looking for a long-term career where your hard work is noticed and rewarded with genuine progression, this is the place for you. Your Impact As the heartbeat of the daily operations, your responsibilities will include: Customer Excellence: Handling enquiries via phone and email, providing expert product advice, and guiding customers toward the best solutions. Order Management: Accurately processing orders, generating sales documentation, and preparing professional quotations. Logistics & Problem Solving: Liaising with couriers to ensure seamless deliveries and taking the lead on resolving any transit issues or lost parcels. Operational Support: Assisting the MD with wider administrative tasks and getting involved in the practical elements of the business to understand the "how" behind the "what." What You ll Bring We are looking for a "people person" with a sharp eye for detail. While full training is provided, the following will set you apart: Communication: You are professional, confident, and able to build rapport quickly. Efficiency: You can juggle multiple tasks without dropping the ball. Tech Savvy: Comfortable with office software and quick to learn new systems. The "Plus" Factor: (Desirable but not essential) Experience in electrical wholesale, technical product environments, or a genuine interest in electronics is highly desirable. Why Join Them? This business prides itself on its supportive culture. You aren't just a number here; you are a vital part of their growth strategy. Direct Mentorship: Work side-by-side with the MD to learn the ropes of business operations. Growth: Real opportunities to increase your responsibility as the company expands. Environment: A friendly, stable, and collaborative atmosphere that values flexibility. Training: Comprehensive product and process training from day one. Ready to Apply? We re reviewing CVs for this Operations Coordinator role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Job Title: Service Coordinator Location: Croydon, CR0 1EA, Hybrid Working - 3 days office / 2 days remote Hourly rate 20.38 PAYE / 27.03 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start This is a key role at the heart of the service, providing high-quality administrative, operational, and systems support to social workers, practitioners, and managers. You will play a vital role in ensuring the smooth and efficient delivery of services that support children, young people, and families. Key Responsibilities Provide comprehensive administrative, clerical, and ICT support to the Children's Social Care practice system Coordinate and support key processes including panel administration, financial transactions, and meeting management (including minute taking for safeguarding meetings) Maintain accurate records and manage data across systems such as EHM and CRS Work closely with practitioners, managers, and external partners to ensure timely service delivery Liaise with internal teams and external stakeholders including schools, health services, police, and community organisations Ensure compliance with governance, data protection, and financial procedures Support service improvements and contribute to performance management activities Respond professionally and empathetically to enquiries from families, colleagues, and partner organisations About You We are looking for someone who is: Highly organised with excellent time management skills and the ability to prioritise competing demands A strong communicator with the ability to build effective working relationships across teams and agencies Detail-oriented, with the ability to capture and analyse key information and produce accurate records Confident using IT systems and databases Adaptable, flexible, and able to work in a fast-paced environment Essential Experience & Knowledge Experience working in a Children's Social Care or similar environment Strong administrative/clerical and ICT experience Experience supporting complex meetings with accurate minute-taking Understanding of safeguarding, confidentiality, and data protection requirements Experience working in a high-pressure environment with competing priorities Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 19, 2026
Contractor
Job Title: Service Coordinator Location: Croydon, CR0 1EA, Hybrid Working - 3 days office / 2 days remote Hourly rate 20.38 PAYE / 27.03 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start This is a key role at the heart of the service, providing high-quality administrative, operational, and systems support to social workers, practitioners, and managers. You will play a vital role in ensuring the smooth and efficient delivery of services that support children, young people, and families. Key Responsibilities Provide comprehensive administrative, clerical, and ICT support to the Children's Social Care practice system Coordinate and support key processes including panel administration, financial transactions, and meeting management (including minute taking for safeguarding meetings) Maintain accurate records and manage data across systems such as EHM and CRS Work closely with practitioners, managers, and external partners to ensure timely service delivery Liaise with internal teams and external stakeholders including schools, health services, police, and community organisations Ensure compliance with governance, data protection, and financial procedures Support service improvements and contribute to performance management activities Respond professionally and empathetically to enquiries from families, colleagues, and partner organisations About You We are looking for someone who is: Highly organised with excellent time management skills and the ability to prioritise competing demands A strong communicator with the ability to build effective working relationships across teams and agencies Detail-oriented, with the ability to capture and analyse key information and produce accurate records Confident using IT systems and databases Adaptable, flexible, and able to work in a fast-paced environment Essential Experience & Knowledge Experience working in a Children's Social Care or similar environment Strong administrative/clerical and ICT experience Experience supporting complex meetings with accurate minute-taking Understanding of safeguarding, confidentiality, and data protection requirements Experience working in a high-pressure environment with competing priorities Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
HR People Services Assistant Location: Bolton (Hybrid - 2 days in the office; fully onsite for first couple of weeks) Contract: until end of December Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do * Answer calls to the People Services Team and provide advice to customers using Workday HELP. * Manage Workday HELP case portfolio, ensuring compliance with policy, SLA, and process guidelines while prioritising workloads around monthly peaks like payroll cut-off and payday. * Escalate issues appropriately to leaders, People Services, and the business; work through HELP task box to maintain SLA adherence. * Deliver quality customer service by collaborating with teams such as payroll and fostering an inclusive, continually improving environment. * Maintain data quality and integrity in Workday, including accurate filing in the R drive P-Files portal, to meet audit, legal, and business standards. * Administer HR processes and provide support/advice on reward, payroll queries, HR policies, P-File maintenance, internal hires/exits, terminations, and screening. * Ensure achievement of all SLAs, KPIs, and coordinated resource allocation across People Services. What You Bring * 2-3 years' experience as HR Administrator/Assistant/Coordinator * Experience processing starters, leavers, and managing onboarding * Proficiency in minute-taking and ER support, including drafting letters * Ability to handle generalist queries via phone, emails, and holiday requests * Proven benefits and rewards administration experience * Proficient in Workday or ServiceNow ticketing systems * Experience in a shared service centre environment What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
May 19, 2026
Contractor
HR People Services Assistant Location: Bolton (Hybrid - 2 days in the office; fully onsite for first couple of weeks) Contract: until end of December Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do * Answer calls to the People Services Team and provide advice to customers using Workday HELP. * Manage Workday HELP case portfolio, ensuring compliance with policy, SLA, and process guidelines while prioritising workloads around monthly peaks like payroll cut-off and payday. * Escalate issues appropriately to leaders, People Services, and the business; work through HELP task box to maintain SLA adherence. * Deliver quality customer service by collaborating with teams such as payroll and fostering an inclusive, continually improving environment. * Maintain data quality and integrity in Workday, including accurate filing in the R drive P-Files portal, to meet audit, legal, and business standards. * Administer HR processes and provide support/advice on reward, payroll queries, HR policies, P-File maintenance, internal hires/exits, terminations, and screening. * Ensure achievement of all SLAs, KPIs, and coordinated resource allocation across People Services. What You Bring * 2-3 years' experience as HR Administrator/Assistant/Coordinator * Experience processing starters, leavers, and managing onboarding * Proficiency in minute-taking and ER support, including drafting letters * Ability to handle generalist queries via phone, emails, and holiday requests * Proven benefits and rewards administration experience * Proficient in Workday or ServiceNow ticketing systems * Experience in a shared service centre environment What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Job Profile for Customer Service Coordinator - SW46628 We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 19, 2026
Full time
Job Profile for Customer Service Coordinator - SW46628 We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Customer Service Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Customer Service Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Customer Service Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Hertfordshire Catering Limited T/A HCL
Welwyn Garden City, Hertfordshire
IT Field Engineer - Field Based - Hertforshire and Sourrounding Areas Location: Field-based across Hertforshire and Sourrounding Areas (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,225 - £38,122 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent Reports to: IT Manager HCL is seeking a highly skilled and proactive IT Field Engineer to oversee and maintain IT systems across educational institutions, ensuring the seamless operation of our proprietary Food Ordering System, Citrus. The successful candidate will be responsible for configuring, deploying, and supporting critical hardware and network infrastructure within school kitchens, providing expert technical assistance, and ensuring a high standard of IT service delivery. This role requires strong expertise in Windows operating systems, Office 365, and network configuration, along with excellent problem-solving skills and the ability to work independently. The IT Field Engineer will play a pivotal role in supporting system rollouts, managing hardware inventory, and assisting the IT Helpdesk team during non-deployment periods. MAIN AREAS OF RESPONSIBILITY Hardware Configuration and Network Setup Configure tablets, docking stations, serving-point devices, and mesh Wi-Fi systems for deployment across school kitchens. Enrol and validate devices in Microsoft Intune, ensuring compliance with company policies. Conduct kitchen-specific network assessments (signal strength, AP placement, interference). Apply best practices for network connectivity, ensuring reliable data flow between devices, Citrus, and HCL systems. Technical Support and Troubleshooting Provide on-site and remote support during deployments and Go-Live events. Diagnose and resolve connectivity and hardware issues affecting data capture, Wi-Fi stability, and tablet performance. Identify issues related to school infrastructure (e.g., cabling routes, shielding, access points) and escalate appropriately. Work with Helpdesk and Systems teams to isolate device-level issues from system/software-level issues. Hardware Asset Management and Documentation Maintain and update accurate records of all deployed devices using HCL's asset tracking tools. Complete site installation checklists, including photos and connectivity test results. Document all changes to hardware, outlets, mesh placements, and network points. Ensure traceability for warranty, replacements, and lifecycle events. Project Planning and Scheduling Independently plan and prioritise site visits based on rollout schedules and operational priorities. Coordinate with schools/MATs to schedule visits around safeguarding policies and site availability. Manage time and travel efficiently to maximise coverage across the estate. Provide progress updates to the Project Coordinator and IT Manager to support programme-level reporting. General IT Support Escalate system-level issues (Citrus, BC, Payroll/HRIS) to appropriate teams while resolving underlying hardware/network causes. Support lifecycle tasks such as device replacement, collection, re-imaging, or recycling. Network and Infrastructure Work with external cabling contractors to coordinate kitchen network point installations and ensure compliance with HCL technical specifications. Conduct quality assurance checks on newly installed network points, including testing, certification review, and documentation. Report site infrastructure issues (e.g., poor routing, electrical interference, access restrictions) and recommend improvements. Ensure installed solutions support HCL's operational readiness for Citrus and future digital products. This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department. PERSON SPECIFICATION Strong technical expertise in Windows OS, Office 365, and basic network configuration. Hands-on experience with hardware deployment and IT system installations in a field-based role. Ability to troubleshoot technical issues methodically and effectively, both on-site and remotely. Strong organisational skills with the ability to self-manage schedules and prioritise workload efficiently. Excellent communication and interpersonal skills, enabling effective collaboration with school staff, external vendors, and internal teams. A proactive, problem-solving approach with a commitment to delivering high-quality IT support services. Previous experience working in an IT Field Engineer, IT Support, or similar role is highly desirable. If you are interested in joining HCL, Please apply today!
May 19, 2026
Full time
IT Field Engineer - Field Based - Hertforshire and Sourrounding Areas Location: Field-based across Hertforshire and Sourrounding Areas (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,225 - £38,122 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent Reports to: IT Manager HCL is seeking a highly skilled and proactive IT Field Engineer to oversee and maintain IT systems across educational institutions, ensuring the seamless operation of our proprietary Food Ordering System, Citrus. The successful candidate will be responsible for configuring, deploying, and supporting critical hardware and network infrastructure within school kitchens, providing expert technical assistance, and ensuring a high standard of IT service delivery. This role requires strong expertise in Windows operating systems, Office 365, and network configuration, along with excellent problem-solving skills and the ability to work independently. The IT Field Engineer will play a pivotal role in supporting system rollouts, managing hardware inventory, and assisting the IT Helpdesk team during non-deployment periods. MAIN AREAS OF RESPONSIBILITY Hardware Configuration and Network Setup Configure tablets, docking stations, serving-point devices, and mesh Wi-Fi systems for deployment across school kitchens. Enrol and validate devices in Microsoft Intune, ensuring compliance with company policies. Conduct kitchen-specific network assessments (signal strength, AP placement, interference). Apply best practices for network connectivity, ensuring reliable data flow between devices, Citrus, and HCL systems. Technical Support and Troubleshooting Provide on-site and remote support during deployments and Go-Live events. Diagnose and resolve connectivity and hardware issues affecting data capture, Wi-Fi stability, and tablet performance. Identify issues related to school infrastructure (e.g., cabling routes, shielding, access points) and escalate appropriately. Work with Helpdesk and Systems teams to isolate device-level issues from system/software-level issues. Hardware Asset Management and Documentation Maintain and update accurate records of all deployed devices using HCL's asset tracking tools. Complete site installation checklists, including photos and connectivity test results. Document all changes to hardware, outlets, mesh placements, and network points. Ensure traceability for warranty, replacements, and lifecycle events. Project Planning and Scheduling Independently plan and prioritise site visits based on rollout schedules and operational priorities. Coordinate with schools/MATs to schedule visits around safeguarding policies and site availability. Manage time and travel efficiently to maximise coverage across the estate. Provide progress updates to the Project Coordinator and IT Manager to support programme-level reporting. General IT Support Escalate system-level issues (Citrus, BC, Payroll/HRIS) to appropriate teams while resolving underlying hardware/network causes. Support lifecycle tasks such as device replacement, collection, re-imaging, or recycling. Network and Infrastructure Work with external cabling contractors to coordinate kitchen network point installations and ensure compliance with HCL technical specifications. Conduct quality assurance checks on newly installed network points, including testing, certification review, and documentation. Report site infrastructure issues (e.g., poor routing, electrical interference, access restrictions) and recommend improvements. Ensure installed solutions support HCL's operational readiness for Citrus and future digital products. This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department. PERSON SPECIFICATION Strong technical expertise in Windows OS, Office 365, and basic network configuration. Hands-on experience with hardware deployment and IT system installations in a field-based role. Ability to troubleshoot technical issues methodically and effectively, both on-site and remotely. Strong organisational skills with the ability to self-manage schedules and prioritise workload efficiently. Excellent communication and interpersonal skills, enabling effective collaboration with school staff, external vendors, and internal teams. A proactive, problem-solving approach with a commitment to delivering high-quality IT support services. Previous experience working in an IT Field Engineer, IT Support, or similar role is highly desirable. If you are interested in joining HCL, Please apply today!
Recruitment Coordinator We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area. Position: 6704 Recruitment Coordinator Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £30,645.00 per annum Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes. Key tasks include: Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements. Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency. Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process. Complete pre employment checks, including referencing, Right to Work and DBS checks. Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes. About You Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial. You will need: Knowledge of employment legislation relating to recruitment processes To be able to interpret policies and procedures and apply them effectively in practice Experience of recruitment processes and onboarding candidates An understanding of Safer Recruitment requirements Good IT skills, able to work with, understand and coach others to use a variety of systems Strong communication skills both verbally and written To be pro-active and solutions focused, able to work without direct supervision Strong organisational skills, able to manage competing demands The ability to build relationships and work with both internal and external stakeholders If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant. Please note this role is being advertised by NFP People on behalf of our client.
May 19, 2026
Full time
Recruitment Coordinator We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area. Position: 6704 Recruitment Coordinator Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £30,645.00 per annum Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes. Key tasks include: Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements. Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency. Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process. Complete pre employment checks, including referencing, Right to Work and DBS checks. Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes. About You Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial. You will need: Knowledge of employment legislation relating to recruitment processes To be able to interpret policies and procedures and apply them effectively in practice Experience of recruitment processes and onboarding candidates An understanding of Safer Recruitment requirements Good IT skills, able to work with, understand and coach others to use a variety of systems Strong communication skills both verbally and written To be pro-active and solutions focused, able to work without direct supervision Strong organisational skills, able to manage competing demands The ability to build relationships and work with both internal and external stakeholders If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant. Please note this role is being advertised by NFP People on behalf of our client.
Talent Engagement Coordinator Location: Remote occasional travel to Fareham (PO15) Salary: Competitive + Benefits Contract: FTC Maternity Cover Brand: Carbon60 We are looking for a Talent Engagement Coordinator to support candidates from offer stage through onboarding, assignment and offboarding. This is a fast-paced, people-focused role ideal for someone who enjoys customer service, coordination and problem-solving, and wants to build a career in talent or recruitment. About the role As the main point of contact for candidates, you will coordinate onboarding, manage queries, work with internal and offshore teams, and help deliver a smooth and positive candidate experience. This is a high-volume role that helps ensure candidates are ready to start on time and feel supported throughout their journey. What you will be doing Managing candidate onboarding activities in line with agreed start dates Acting as a key point of contact for candidates throughout onboarding and assignment Liaising with internal stakeholders including consultants, payroll, HR, legal and offshore support teams Handling and coordinating candidate queries, including more sensitive or time-critical issues Supporting candidate lifecycle activity through to offboarding and feedback collection Ensuring accurate administration and consistent use of multiple systems and processes Helping to deliver a smooth, responsive and high-quality candidate experience What we are looking for We are open to candidates from a range of backgrounds, particularly those with experience in customer service, administration, coordination or call-centre environments. The most important thing is that you are confident communicating with people, comfortable managing a busy workload and able to stay calm when handling queries in a fast-moving setting. Strong customer service and communication skills Confidence handling phone-based conversations and stakeholder queries Excellent organisation and coordination ability Comfort working under pressure in a high-volume environment Good IT literacy and confidence using multiple systems A proactive, solutions-focused and team-oriented approach . Why join us? This role is a great entry point into talent and recruitment operations, offering the chance to build valuable experience in candidate management, stakeholder engagement and workforce coordination. You will join a supportive team where you can develop your skills, gain exposure to a broad range of people processes and grow your career over time. We offer a competitive salary, attractive benefits, and a collaborative environment where your contribution will make a real difference. If you are organised, customer-focused and ready to take the next step in your career, we would love to hear from you. Apply today to join us as a Talent Engagement Coordinator. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
May 19, 2026
Seasonal
Talent Engagement Coordinator Location: Remote occasional travel to Fareham (PO15) Salary: Competitive + Benefits Contract: FTC Maternity Cover Brand: Carbon60 We are looking for a Talent Engagement Coordinator to support candidates from offer stage through onboarding, assignment and offboarding. This is a fast-paced, people-focused role ideal for someone who enjoys customer service, coordination and problem-solving, and wants to build a career in talent or recruitment. About the role As the main point of contact for candidates, you will coordinate onboarding, manage queries, work with internal and offshore teams, and help deliver a smooth and positive candidate experience. This is a high-volume role that helps ensure candidates are ready to start on time and feel supported throughout their journey. What you will be doing Managing candidate onboarding activities in line with agreed start dates Acting as a key point of contact for candidates throughout onboarding and assignment Liaising with internal stakeholders including consultants, payroll, HR, legal and offshore support teams Handling and coordinating candidate queries, including more sensitive or time-critical issues Supporting candidate lifecycle activity through to offboarding and feedback collection Ensuring accurate administration and consistent use of multiple systems and processes Helping to deliver a smooth, responsive and high-quality candidate experience What we are looking for We are open to candidates from a range of backgrounds, particularly those with experience in customer service, administration, coordination or call-centre environments. The most important thing is that you are confident communicating with people, comfortable managing a busy workload and able to stay calm when handling queries in a fast-moving setting. Strong customer service and communication skills Confidence handling phone-based conversations and stakeholder queries Excellent organisation and coordination ability Comfort working under pressure in a high-volume environment Good IT literacy and confidence using multiple systems A proactive, solutions-focused and team-oriented approach . Why join us? This role is a great entry point into talent and recruitment operations, offering the chance to build valuable experience in candidate management, stakeholder engagement and workforce coordination. You will join a supportive team where you can develop your skills, gain exposure to a broad range of people processes and grow your career over time. We offer a competitive salary, attractive benefits, and a collaborative environment where your contribution will make a real difference. If you are organised, customer-focused and ready to take the next step in your career, we would love to hear from you. Apply today to join us as a Talent Engagement Coordinator. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Customer Service Coordinator Office Based - 5 days a week office based 15.00 per hour ASAP Start - Temporary ongoing Based in Staines We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. This is a fantastic opportunity for someone with strong administration and coordination experience who thrives in a customer-focused environment. The Role As a Customer Service Coordinator, you will be responsible for managing customer queries and remedial cases from initial logging through to completion. You'll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and other internal systems, alongside supporting the wider team with administration, inbox management, and incoming customer calls. Key Responsibilities Log, monitor, and manage customer cases through to resolution Coordinate appointments Track progress and maintain accurate records and spreadsheets Support inspections administration and reporting processes Assist with incoming customer calls and shared inbox management Ensure excellent customer service is delivered at all times Use Salesforce and internal systems to manage workloads effectively Skills & Experience Required Previous experience using Salesforce CRM or similar systems Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage multiple tasks and prioritise workload effectively Customer-focused with a professional and empathetic approach Strong attention to detail and problem-solving skills Ability to work under pressure and meet deadlines A proactive and collaborative team player What's on Offer 15.00 per hour Temporary ongoing opportunity Immediate start available Supportive office-based team environment If you are available immediately and have the relevant customer service and coordination experience, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 19, 2026
Seasonal
Customer Service Coordinator Office Based - 5 days a week office based 15.00 per hour ASAP Start - Temporary ongoing Based in Staines We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. This is a fantastic opportunity for someone with strong administration and coordination experience who thrives in a customer-focused environment. The Role As a Customer Service Coordinator, you will be responsible for managing customer queries and remedial cases from initial logging through to completion. You'll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and other internal systems, alongside supporting the wider team with administration, inbox management, and incoming customer calls. Key Responsibilities Log, monitor, and manage customer cases through to resolution Coordinate appointments Track progress and maintain accurate records and spreadsheets Support inspections administration and reporting processes Assist with incoming customer calls and shared inbox management Ensure excellent customer service is delivered at all times Use Salesforce and internal systems to manage workloads effectively Skills & Experience Required Previous experience using Salesforce CRM or similar systems Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage multiple tasks and prioritise workload effectively Customer-focused with a professional and empathetic approach Strong attention to detail and problem-solving skills Ability to work under pressure and meet deadlines A proactive and collaborative team player What's on Offer 15.00 per hour Temporary ongoing opportunity Immediate start available Supportive office-based team environment If you are available immediately and have the relevant customer service and coordination experience, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Workplace Service Coordinator Hybrid Working - Glasgow - 5 days a week on site. Public Utilities Lorien's leading Public Utility company is looking for a Workplace Service Coordinator within the Workplace Services section of E&M & Property Services, working in Glasgow. This position may require working from other locations to support the service offering of Workplace. The Workplace Service Team play a key role in creating a Great Place to Work and is the first point of contact for visitors and contractors to our main buildings. As a Workplace Service Coordinator you will be involved in all aspects of office security, working towards zero harm, wellbeing, health and safety and general office duties including mail services, deliveries, supporting events, provision of goods and services to all office and depots. Workplace work closely in the supporting of our contracts which includes micro markets, cleaning and waste management but also with our Capital team within E&M & Property Services during upgrades and refurbishments of buildings. Key Skills and Experience We are looking for a highly motivated focused, customer service individual who can work effectively on their own or as part of a team within a changing environment. A full driving licence is required due to potential travel to support our hybrid working offices and depots within the SW geographical area. (Own transport not required). IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 19, 2026
Contractor
Workplace Service Coordinator Hybrid Working - Glasgow - 5 days a week on site. Public Utilities Lorien's leading Public Utility company is looking for a Workplace Service Coordinator within the Workplace Services section of E&M & Property Services, working in Glasgow. This position may require working from other locations to support the service offering of Workplace. The Workplace Service Team play a key role in creating a Great Place to Work and is the first point of contact for visitors and contractors to our main buildings. As a Workplace Service Coordinator you will be involved in all aspects of office security, working towards zero harm, wellbeing, health and safety and general office duties including mail services, deliveries, supporting events, provision of goods and services to all office and depots. Workplace work closely in the supporting of our contracts which includes micro markets, cleaning and waste management but also with our Capital team within E&M & Property Services during upgrades and refurbishments of buildings. Key Skills and Experience We are looking for a highly motivated focused, customer service individual who can work effectively on their own or as part of a team within a changing environment. A full driving licence is required due to potential travel to support our hybrid working offices and depots within the SW geographical area. (Own transport not required). IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
LA International Computer Consultants Ltd
Wokingham, Berkshire
We are currently looking for an SC cleared Logistics Co-ordinator. They will be providing timely support for Joiners, leavers & break-fix swap out requests, as well as supporting general warehouse activity The day-to-day tasks they will be supporting are as follows: - Manage service tickets within customer supplied ITSM - adhering to SLA's throughout - Update customer systems manually to ensure both platforms are aligned - Process joiners, leavers and break-fix requests in a timely manner for next business day delivery - Move items in/out of stock, updating CMDB at all times - Trigger Autopilot pre-provisioning process on each device prior to shipment - Schedule deliveries/collections with end customer - Update tickets with tracking info, asset info, updates - Clean & grade devices coming back into the warehouse - Manage any warranty claims with Microsoft including logging and tracking calls - Feed progress, issues and SLA performance into SDM for weekly review with customer - Support warehouse team with configuration of customer refresh devices - Help warehouse team with general requirements in quiet periods Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
May 19, 2026
Contractor
We are currently looking for an SC cleared Logistics Co-ordinator. They will be providing timely support for Joiners, leavers & break-fix swap out requests, as well as supporting general warehouse activity The day-to-day tasks they will be supporting are as follows: - Manage service tickets within customer supplied ITSM - adhering to SLA's throughout - Update customer systems manually to ensure both platforms are aligned - Process joiners, leavers and break-fix requests in a timely manner for next business day delivery - Move items in/out of stock, updating CMDB at all times - Trigger Autopilot pre-provisioning process on each device prior to shipment - Schedule deliveries/collections with end customer - Update tickets with tracking info, asset info, updates - Clean & grade devices coming back into the warehouse - Manage any warranty claims with Microsoft including logging and tracking calls - Feed progress, issues and SLA performance into SDM for weekly review with customer - Support warehouse team with configuration of customer refresh devices - Help warehouse team with general requirements in quiet periods Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Production Coordinator Your new company We are partnering with a growing manufacturing business to recruit a Production Coordinator to support the smooth running of production and warehouse operations.This is a hands-on, fast-paced role focused on coordinating workflows, ensuring materials availability, maintaining accurate stock control, and supporting on-time order fulfilment. You will play a key role in keeping operations organised, efficient, and aligned with customer requirements. Your new role As a Production Coordinator, your role will involve: Coordinate daily production activities to ensure workflows run smoothly and efficiently.Ensure all materials and components are picked and available ahead of production schedules.Monitor production progress and highlight any delays or issues.Support the team in maintaining consistent output and meeting deadlines.Coordinate order picking, packing, and despatch to ensure accuracy and timely delivery.Support goods-in activities including receipt, checking, and booking in stock.Maintain accurate stock records and ensure organised storage.Assist with the efficient handling of customer returns.Act as a key point of coordination between production, warehouse, and supply chain.Maintain and update internal systems, spreadsheets, and stock records.Support planning and prioritisation of workloads across the team.Ensure customer expectations and service levels are met.Identify opportunities to improve workflow efficiency and processes.Support quality and compliance standards (e.g. ISO frameworks).Maintain a clean, safe, and organised working environment.Ensure adherence to company policies and health & safety procedures. What you'll need to succeed Experience within a production, manufacturing, or warehouse environment.Experience coordinating workflows, stock, or operational processes.Understanding of production processes and warehouse operations.Forklift licence (Desirable but not essential)This is a hands-on coordination role within a busy operational environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 19, 2026
Full time
Production Coordinator Your new company We are partnering with a growing manufacturing business to recruit a Production Coordinator to support the smooth running of production and warehouse operations.This is a hands-on, fast-paced role focused on coordinating workflows, ensuring materials availability, maintaining accurate stock control, and supporting on-time order fulfilment. You will play a key role in keeping operations organised, efficient, and aligned with customer requirements. Your new role As a Production Coordinator, your role will involve: Coordinate daily production activities to ensure workflows run smoothly and efficiently.Ensure all materials and components are picked and available ahead of production schedules.Monitor production progress and highlight any delays or issues.Support the team in maintaining consistent output and meeting deadlines.Coordinate order picking, packing, and despatch to ensure accuracy and timely delivery.Support goods-in activities including receipt, checking, and booking in stock.Maintain accurate stock records and ensure organised storage.Assist with the efficient handling of customer returns.Act as a key point of coordination between production, warehouse, and supply chain.Maintain and update internal systems, spreadsheets, and stock records.Support planning and prioritisation of workloads across the team.Ensure customer expectations and service levels are met.Identify opportunities to improve workflow efficiency and processes.Support quality and compliance standards (e.g. ISO frameworks).Maintain a clean, safe, and organised working environment.Ensure adherence to company policies and health & safety procedures. What you'll need to succeed Experience within a production, manufacturing, or warehouse environment.Experience coordinating workflows, stock, or operational processes.Understanding of production processes and warehouse operations.Forklift licence (Desirable but not essential)This is a hands-on coordination role within a busy operational environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Basildon or London (you can choose) who are looking to appoint a Complaints Coordinator for the 3 months ongoing, at the rate of 20.51 per hour umbrella Job responsibilities To investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents This is a hybrid role (combination of remote work and office presence - but you will need to be in the office until you are able to operate independently whereby you can apply hybrid working spending 2 days in office and 3 from home) Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Work closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure compliance with the Housing Ombudsman Complaint Handling Code and other regulatory requirements in all complaint-handling activities. Document all complaint-related interactions in the CRM system, ensuring transparency and accurate record-keeping. Provide feedback to management and other teams on recurring issues to drive service improvement and reduce complaint volumes Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 19, 2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Basildon or London (you can choose) who are looking to appoint a Complaints Coordinator for the 3 months ongoing, at the rate of 20.51 per hour umbrella Job responsibilities To investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents This is a hybrid role (combination of remote work and office presence - but you will need to be in the office until you are able to operate independently whereby you can apply hybrid working spending 2 days in office and 3 from home) Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Work closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure compliance with the Housing Ombudsman Complaint Handling Code and other regulatory requirements in all complaint-handling activities. Document all complaint-related interactions in the CRM system, ensuring transparency and accurate record-keeping. Provide feedback to management and other teams on recurring issues to drive service improvement and reduce complaint volumes Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Estate Caretaker Location: Birmingham Hours: 35 hours per week Responsible To: Street Scene Neighbourhood Services Coordinator / Housing Manager / Area Neighbourhood Caretaker About the Role: We are looking for a reliable and hardworking Estate Caretaker to help maintain clean, safe, and well-presented neighbourhoods across residential housing estates. The successful candidate will be responsible for delivering high standards of caretaking, cleaning, basic maintenance, and health and safety across communal areas, including high-rise and low-rise residential blocks. This role plays an important part in ensuring residents live in a safe, tidy, and welcoming environment. You will work closely with residents, contractors, housing teams, and external services to help maintain communal areas and report any repairs, safety concerns, or environmental issues. Key ResponsibilitiesCleaning & Caretaking Duties Cleaning internal and external communal areas of residential blocks Sweeping, mopping, vacuuming, and maintaining communal floors, stairways, lifts, entrances, and bin areas Litter picking and keeping surrounding outdoor communal areas clean and tidy Removing bulky waste and reporting fly-tipping or hazards Carrying out graffiti removal and emergency cleaning when required Ensuring bin areas are accessible and maintained for waste collection Maintenance & Health & Safety Conducting daily inspections of communal areas and reporting repairs or hazards Monitoring lighting, fire safety equipment, secure entry systems, and communal facilities Carrying out minor maintenance tasks where appropriate and authorised Ensuring pathways are safe and clear, including snow and ice removal when required Following all Health & Safety procedures, COSHH regulations, and safe working practices Resident & Community Support Providing a helpful and professional service to residents and visitors Assisting residents with general housing-related queries Reporting safeguarding concerns, anti-social behaviour, and environmental issues Liaising with contractors, repairs teams, and waste management services Supporting community cleanliness and recycling initiatives General Duties Working flexibly across various neighbourhoods and sites as required Maintaining records and reporting incidents or repairs Wearing provided uniform and PPE at all times Attending training and following council procedures and policies Skills & Experience Required Essential: Ability to carry out indoor and outdoor cleaning and caretaking duties Understanding of health and safety procedures Ability to work independently and as part of a team Good communication and customer service skills Ability to follow work schedules and instructions Awareness of issues affecting residential neighbourhoods Reliable, proactive, and physically capable of carrying out manual duties Desirable: Previous experience in caretaking, cleaning, housing, facilities, or estate maintenance Experience working with residents or within a customer-facing role Basic maintenance or repair knowledge This is an excellent opportunity for someone who enjoys practical work, takes pride in maintaining clean environments, and is passionate about supporting local communities and residents.
May 19, 2026
Full time
Job Title: Estate Caretaker Location: Birmingham Hours: 35 hours per week Responsible To: Street Scene Neighbourhood Services Coordinator / Housing Manager / Area Neighbourhood Caretaker About the Role: We are looking for a reliable and hardworking Estate Caretaker to help maintain clean, safe, and well-presented neighbourhoods across residential housing estates. The successful candidate will be responsible for delivering high standards of caretaking, cleaning, basic maintenance, and health and safety across communal areas, including high-rise and low-rise residential blocks. This role plays an important part in ensuring residents live in a safe, tidy, and welcoming environment. You will work closely with residents, contractors, housing teams, and external services to help maintain communal areas and report any repairs, safety concerns, or environmental issues. Key ResponsibilitiesCleaning & Caretaking Duties Cleaning internal and external communal areas of residential blocks Sweeping, mopping, vacuuming, and maintaining communal floors, stairways, lifts, entrances, and bin areas Litter picking and keeping surrounding outdoor communal areas clean and tidy Removing bulky waste and reporting fly-tipping or hazards Carrying out graffiti removal and emergency cleaning when required Ensuring bin areas are accessible and maintained for waste collection Maintenance & Health & Safety Conducting daily inspections of communal areas and reporting repairs or hazards Monitoring lighting, fire safety equipment, secure entry systems, and communal facilities Carrying out minor maintenance tasks where appropriate and authorised Ensuring pathways are safe and clear, including snow and ice removal when required Following all Health & Safety procedures, COSHH regulations, and safe working practices Resident & Community Support Providing a helpful and professional service to residents and visitors Assisting residents with general housing-related queries Reporting safeguarding concerns, anti-social behaviour, and environmental issues Liaising with contractors, repairs teams, and waste management services Supporting community cleanliness and recycling initiatives General Duties Working flexibly across various neighbourhoods and sites as required Maintaining records and reporting incidents or repairs Wearing provided uniform and PPE at all times Attending training and following council procedures and policies Skills & Experience Required Essential: Ability to carry out indoor and outdoor cleaning and caretaking duties Understanding of health and safety procedures Ability to work independently and as part of a team Good communication and customer service skills Ability to follow work schedules and instructions Awareness of issues affecting residential neighbourhoods Reliable, proactive, and physically capable of carrying out manual duties Desirable: Previous experience in caretaking, cleaning, housing, facilities, or estate maintenance Experience working with residents or within a customer-facing role Basic maintenance or repair knowledge This is an excellent opportunity for someone who enjoys practical work, takes pride in maintaining clean environments, and is passionate about supporting local communities and residents.
Transport Planner Location: East Grinstead Job Type: Full-time Are you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for a Transport Planner to join a business who are renowned for their expertise, customer centric approach and innovation in the market . As a Transport Planner, you will play a crucial role in planning and coordinating daily deliveries to ensure customer orders are completed safely, legally and on time. This position is central to maintaining service standards and supporting the smooth operation of the transport function. Day-to-day duties of the role: Plan and schedule daily delivery routes in line with customer commitments and operational capacity, ensuring compliance with drivers' hours, Working Time Directive, vehicle weight limits and site access requirements. Maximise fleet efficiency and fuel usage while responding effectively to changes such as delays, breakdowns, or urgent delivery requests. Communicate regularly with customers to confirm delivery dates, access, and unloading arrangements, and act as the main point of contact for delivery-related issues. Work closely with the sales, yard, and driver teams to ensure deliveries are planned accurately and completed in line with agreed customer commitments. Prepare driver manifests and delivery documentation through the ERP and scheduling systems, providing drivers with clear route plans. Offer ongoing support to drivers throughout the day to resolve access issues, customer queries, or operational challenges as they arise. Report accurate transport data and complete assigned KPIs relating to service, efficiency, and compliance. Contribute to cost control, fuel efficiency, and performance improvement initiatives. Provide cover for the Transport Assistant Manager when required. Required Skills & Qualifications: Previous experience in a transport planning or logistics planning role. Strong organisational skills with a high level of attention to detail. Confident, professional communication skills with a customer-focused approach. Good working knowledge of Microsoft Office applications. Working awareness of transport legislation, including drivers' hours, Working Time Directive, and vehicle weights would be an advantage. Proven ability to problem-solve and manage changing priorities in a fast-paced environment. Personal Attributes: Self-motivated and able to manage workload independently while contributing positively to a team environment. Proactive in identifying improvement opportunities within transport planning and delivery operations. Willing to contribute to cost-saving, efficiency, and performance improvement initiatives. Calm, organised, and professional when working under pressure. Strong commitment to health, safety, and legal compliance. Open to continuous improvement and ways of working that improve service and operational performance. Flexible approach to working hours to meet operational requirements. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment. If this sounds like the next role for you then please apply online now to avoid disappointment.
May 19, 2026
Full time
Transport Planner Location: East Grinstead Job Type: Full-time Are you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for a Transport Planner to join a business who are renowned for their expertise, customer centric approach and innovation in the market . As a Transport Planner, you will play a crucial role in planning and coordinating daily deliveries to ensure customer orders are completed safely, legally and on time. This position is central to maintaining service standards and supporting the smooth operation of the transport function. Day-to-day duties of the role: Plan and schedule daily delivery routes in line with customer commitments and operational capacity, ensuring compliance with drivers' hours, Working Time Directive, vehicle weight limits and site access requirements. Maximise fleet efficiency and fuel usage while responding effectively to changes such as delays, breakdowns, or urgent delivery requests. Communicate regularly with customers to confirm delivery dates, access, and unloading arrangements, and act as the main point of contact for delivery-related issues. Work closely with the sales, yard, and driver teams to ensure deliveries are planned accurately and completed in line with agreed customer commitments. Prepare driver manifests and delivery documentation through the ERP and scheduling systems, providing drivers with clear route plans. Offer ongoing support to drivers throughout the day to resolve access issues, customer queries, or operational challenges as they arise. Report accurate transport data and complete assigned KPIs relating to service, efficiency, and compliance. Contribute to cost control, fuel efficiency, and performance improvement initiatives. Provide cover for the Transport Assistant Manager when required. Required Skills & Qualifications: Previous experience in a transport planning or logistics planning role. Strong organisational skills with a high level of attention to detail. Confident, professional communication skills with a customer-focused approach. Good working knowledge of Microsoft Office applications. Working awareness of transport legislation, including drivers' hours, Working Time Directive, and vehicle weights would be an advantage. Proven ability to problem-solve and manage changing priorities in a fast-paced environment. Personal Attributes: Self-motivated and able to manage workload independently while contributing positively to a team environment. Proactive in identifying improvement opportunities within transport planning and delivery operations. Willing to contribute to cost-saving, efficiency, and performance improvement initiatives. Calm, organised, and professional when working under pressure. Strong commitment to health, safety, and legal compliance. Open to continuous improvement and ways of working that improve service and operational performance. Flexible approach to working hours to meet operational requirements. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment. If this sounds like the next role for you then please apply online now to avoid disappointment.
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged 16-21. In this fast paced role, you'll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You'll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role ( 7-Months FTC ). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul's financial policy and procedures Work in line with Depaul's policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you
May 19, 2026
Contractor
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged 16-21. In this fast paced role, you'll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You'll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role ( 7-Months FTC ). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul's financial policy and procedures Work in line with Depaul's policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you
Location: Central London, hybrid (2 days per week in office, including Tuesday) Contract: Temporary, 2 to 3 months Hours: Full-time (35 hours per week) Salary: £15.98 per hour (+ holiday) (£28,750 salaried equivalent) Start Date: ASAP Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Responsibilities: Act as the first point of contact for supporters across phone, email, post and social channels Respond to enquiries, resolve complaints and provide high-quality supporter care Engage and inspire supporters to deepen their involvement with our work Support outbound communications, including thanking and stewarding fundraisers Maintain accurate supporter records on the CRM system and log all interactions Process requests for information and ensure materials are sent promptly Run reports to support supporter engagement and ensure donations are acknowledged Share supporter feedback to help improve services and organisational learning Work closely with internal teams and stakeholders to deliver a seamless supporter experience Identify ways to improve processes and contribute to continuous improvement Requirements: Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems Confidence handling enquiries and complaints with empathy and professionalism High level of organisation and attention to detail, with the ability to manage priorities and deadlines Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships Collaborative and proactive approach CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
May 19, 2026
Seasonal
Location: Central London, hybrid (2 days per week in office, including Tuesday) Contract: Temporary, 2 to 3 months Hours: Full-time (35 hours per week) Salary: £15.98 per hour (+ holiday) (£28,750 salaried equivalent) Start Date: ASAP Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Responsibilities: Act as the first point of contact for supporters across phone, email, post and social channels Respond to enquiries, resolve complaints and provide high-quality supporter care Engage and inspire supporters to deepen their involvement with our work Support outbound communications, including thanking and stewarding fundraisers Maintain accurate supporter records on the CRM system and log all interactions Process requests for information and ensure materials are sent promptly Run reports to support supporter engagement and ensure donations are acknowledged Share supporter feedback to help improve services and organisational learning Work closely with internal teams and stakeholders to deliver a seamless supporter experience Identify ways to improve processes and contribute to continuous improvement Requirements: Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems Confidence handling enquiries and complaints with empathy and professionalism High level of organisation and attention to detail, with the ability to manage priorities and deadlines Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships Collaborative and proactive approach CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Customer / Client Service Manager Service Delivery Manager Job Location: Southend Job Salary: Up to £30,000Fixed Term Contract - 12 Months The Role:We're looking for a highly organised and proactive Service Delivery Account Manager to support the smooth running of key client accounts. This is a fantastic opportunity for someone with strong admin, coordination, or customer service experience who wants to build a career in account management or operations.You'll play a key role in ensuring work is scheduled, tracked, and delivered on time, while building great relationships with both clients and internal teams. What You'll Be Doing: Coordinating and scheduling works across multiple client accounts Acting as a key point of contact for client queries and updates Supporting the delivery of services in line with SLAs and KPIs Managing job progress, updates, and completion records (WIP) Producing reports and ensuring accurate data is maintained Assisting with invoicing and general account administration Liaising with engineers, suppliers, and internal teams to keep everything on track Handling any issues or delays and keeping clients informed What We're Looking For: Experience in a facilities' coordinator, or client support role Strong organisational skills and attention to detail Confident communicator with a customer-focused approach Ability to juggle multiple tasks and priorities Good IT skills (Excel, Outlook, CRM systems ideal) Experience within facilities, maintenance, or service-based environments is a bonus, but not essential. Why Apply? Clear progression into operations roles Supportive and collaborative team environment Exposure to key clients and real responsibility from day one Stable, growing business with long-term opportunities Apply Now:If you're looking for a role where you can develop your coordination and client management skills in a fast-paced environment, I'd love to hear from you. #
May 19, 2026
Full time
Customer / Client Service Manager Service Delivery Manager Job Location: Southend Job Salary: Up to £30,000Fixed Term Contract - 12 Months The Role:We're looking for a highly organised and proactive Service Delivery Account Manager to support the smooth running of key client accounts. This is a fantastic opportunity for someone with strong admin, coordination, or customer service experience who wants to build a career in account management or operations.You'll play a key role in ensuring work is scheduled, tracked, and delivered on time, while building great relationships with both clients and internal teams. What You'll Be Doing: Coordinating and scheduling works across multiple client accounts Acting as a key point of contact for client queries and updates Supporting the delivery of services in line with SLAs and KPIs Managing job progress, updates, and completion records (WIP) Producing reports and ensuring accurate data is maintained Assisting with invoicing and general account administration Liaising with engineers, suppliers, and internal teams to keep everything on track Handling any issues or delays and keeping clients informed What We're Looking For: Experience in a facilities' coordinator, or client support role Strong organisational skills and attention to detail Confident communicator with a customer-focused approach Ability to juggle multiple tasks and priorities Good IT skills (Excel, Outlook, CRM systems ideal) Experience within facilities, maintenance, or service-based environments is a bonus, but not essential. Why Apply? Clear progression into operations roles Supportive and collaborative team environment Exposure to key clients and real responsibility from day one Stable, growing business with long-term opportunities Apply Now:If you're looking for a role where you can develop your coordination and client management skills in a fast-paced environment, I'd love to hear from you. #
Job Title: Operations PMO Duration: 6 months, extensions likely Location: Chester/Hybrid (3 days in the office, 2 days WFH) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an analytical thinker with a knack for optimising business processes? Do you thrive in dynamic environments and want to play a pivotal role in a global organisation? Our client, a leader in the banking industry, is searching for a talented Operations PMO to join their Global Markets Operations (GMO) team! Role Overview As the Operations PMO, you will be a strategic partner, supporting a wide range of operational, financial, and business management activities. Your role will be crucial in coordinating senior leadership routines, financial management, headcount reporting, and operational analytics. You will work closely with Finance, HR, Operations, and various leadership teams to ensure transparency and effective decision-making. Key Responsibilities Business Analytics & Reporting: Develop and communicate business analytics to identify strategic improvement opportunities. Conduct detailed data analysis to highlight trends and operational inefficiencies. Build reporting dashboards and analytical models for informed decision-making. Operational Excellence & Process optimisation: Identify and implement process optimisation initiatives to enhance operational efficiency. Support strategic initiatives, operational reviews, and project execution for senior executives. Drive adoption of new tools and best practises for modernising operations. Leadership Communications & Stakeholder Engagement: Communicate GMO's strategic priorities to ensure clarity and engagement across the organisation. Prepare high-quality presentations and executive materials for leadership meetings. Act as a central coordinator for management reporting cycles and cross-team communication. Risk & Compliance: Collaborate with control partners to ensure adherence to risk policies and governance frameworks. Support risk identification and mitigation planning efforts. Required Skills & Experience Proven experience in business management, operational strategy, or analytics within financial services. Strong data analysis skills with the ability to derive actionable insights from complex datasets. Excellent presentation and communication skills, particularly for senior leadership audiences. Strong stakeholder management skills and the ability to navigate a complex business environment. Preferred Qualifications Experience with automation tools and AI-enabled analytics technologies. Ready to Make an Impact? If you are excited about the opportunity to drive operational excellence and support decision-making in a leading global organisation, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 19, 2026
Contractor
Job Title: Operations PMO Duration: 6 months, extensions likely Location: Chester/Hybrid (3 days in the office, 2 days WFH) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an analytical thinker with a knack for optimising business processes? Do you thrive in dynamic environments and want to play a pivotal role in a global organisation? Our client, a leader in the banking industry, is searching for a talented Operations PMO to join their Global Markets Operations (GMO) team! Role Overview As the Operations PMO, you will be a strategic partner, supporting a wide range of operational, financial, and business management activities. Your role will be crucial in coordinating senior leadership routines, financial management, headcount reporting, and operational analytics. You will work closely with Finance, HR, Operations, and various leadership teams to ensure transparency and effective decision-making. Key Responsibilities Business Analytics & Reporting: Develop and communicate business analytics to identify strategic improvement opportunities. Conduct detailed data analysis to highlight trends and operational inefficiencies. Build reporting dashboards and analytical models for informed decision-making. Operational Excellence & Process optimisation: Identify and implement process optimisation initiatives to enhance operational efficiency. Support strategic initiatives, operational reviews, and project execution for senior executives. Drive adoption of new tools and best practises for modernising operations. Leadership Communications & Stakeholder Engagement: Communicate GMO's strategic priorities to ensure clarity and engagement across the organisation. Prepare high-quality presentations and executive materials for leadership meetings. Act as a central coordinator for management reporting cycles and cross-team communication. Risk & Compliance: Collaborate with control partners to ensure adherence to risk policies and governance frameworks. Support risk identification and mitigation planning efforts. Required Skills & Experience Proven experience in business management, operational strategy, or analytics within financial services. Strong data analysis skills with the ability to derive actionable insights from complex datasets. Excellent presentation and communication skills, particularly for senior leadership audiences. Strong stakeholder management skills and the ability to navigate a complex business environment. Preferred Qualifications Experience with automation tools and AI-enabled analytics technologies. Ready to Make an Impact? If you are excited about the opportunity to drive operational excellence and support decision-making in a leading global organisation, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
