178 jobs found

As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven, you'll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients' IT systems via the monitoring software Escalate matters in a timely manner if it becomes necessary Job Requirements Self-motivated with a positive attitude Excellent communication and organisational skills and a team-oriented mindset Ability to work in a dynamic environment where hard work and fun are the key ingredients Ability to work as part of a team and display teamwork. Can work on own intuitive Good written skills on job reporting and documentation What we offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) 7am-7pm service operation window, specific hours are rota based. £24,000 - £28,000 depending on experience Location - close to the centre of Northampton with modern, up to date living space. Culture - Social events, Supportive, Fun, Hard working Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Experience Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience in the following systems and/or applications: Microsoft 10 o Microsoft Office o Microsoft Office 365 Platform Microsoft Windows Server 2019 and 2022 Microsoft Exchange Server 2019 Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent UK driving license.

2nd Line Desktop Engineer x2 - Barrow-In-Furness A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £32-36k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Duties Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Experience: In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow)

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Design Geometer Cwmbran, South Wales Permanent Initially on site, Hybrid 3 days on site after c.6months Skills: Industrial Design, Geometry, Rhino 3D, CAD, Surfaces, Rhinoceros 3D, Surface modelling, Rendering, Adobe, Illustrator, Creative Suite, Dimensioning, Dimensions, 3D Designer, Geometric, Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Architecture & Preliminary Projects team as a Design Geometer at our Safran Seats site in Cmwbran. Your Role As Design Geometer at Safran Seats, you'll play a critical role in our Architecture & Preliminary Projects team, supporting design convergence by defining optimal geometric solutions for our industry-leading aircraft seats. You'll ensure immaculate surface quality, apply Perceived Quality standards, and bridge industrial feasibility with cutting-edge design. Collaborating closely with colleagues across design, perceived quality, and engineering, you will align the geometrical intent with manufacturing processes and deliver products recognised for their refinement and innovation. You will: Define and maintain the geometric plan and style shapes plan for new products using Rhino3D and CATIA V5. Optimise gaps and flushness by balancing design intent with manufacturing feasibility. Collaborate with our Perceived Quality and Industrial Design teams to ensure surfaces, volumes, and cosmetic details meet the highest standards. Support all stages of design, from early sketches to finished products in-service, updating feedback and contributing to interface and assembly solutions. Present your progress, align on deliverables, and help drive innovation in comfort, sustainability, and excellence. What You'll Bring Essential: Higher education in engineering, industrial design or 3D modelling. Professional experience as a 3D Modeler or similar Expertise in Rhino3D; advanced surfacing and digital modelling skills. Strong understanding of product design, ergonomics, and perceived quality. Excellent communication, collaboration, and problem-solving abilities. Desirable: CATIA V5, rendering (e.g. Blender) and Adobe Creative Suite skillsets. Experience in aerospace or automotive industries, or industrial environments. Knowledge of mechanical design, ergonomics, material/colour applications. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.

3rd Line Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Storage and PKI Engineer Skills and Experience Strong experience with enterprise storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. 3rd Line Storage and PKI Engineer Additional Information DV clearance and sole UK nationality required. Opportunity to work within a secure and high-impact environment. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

We are recruiting for a Digital Workplace Engineer for our client based in Worcestershire. You will play a key role in delivering a modern digital experience for over 3,000 users across the UK. The Role You'll operate as a Digital Workplace Engineer, taking ownership of escalated issues while contributing to continuous improvement across the digital workplace environment. Key Responsibilities Manage and resolve incidents and service requests via ITSM tools (eg Hornbill) Prioritise and triage tickets based on business impact Provide 2nd line support for hardware, software and application issues Monitor systems and maintain endpoint security (AV, patching, compliance) Identify and remediate devices missing critical Windows updates Administer Active Directory (users, groups, GPOs) Support and manage endpoint technologies: Windows 10/11 builds Intune & Autopilot Mobile device management (iOS/Android, MobileIron) Deployment tools (eg PDQ, MDT) Perform basic network troubleshooting (TCP/IP, LAN/WAN) Assist with patching and maintaining network infrastructure Contribute to small-scale projects and continuous improvement initiatives Experience Required Technical Skills Strong experience with Windows 10/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic networking knowledge (TCP/IP, LAN/WAN) Mobile device support (iOS/Android) Experience & Attributes Proven 2nd line support experience in a busy environment Strong troubleshooting and problem solving ability Comfortable working across both desk side and remote support Ability to manage workload and prioritise effectively Confident communicator with strong stakeholder engagement skills Proactive mindset with a desire to learn and improve Why Join? Be part of a large-scale, modern digital workplace environment (3,000+ users) Exposure to enterprise Microsoft technologies and security tooling Opportunity to contribute to projects and transformation initiatives Collaborative, forward-thinking IT function Clear opportunity to develop and progress technically At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

2nd Line Desktop Engineer x2 - Barrow-In-Furness A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £32-36k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. Duties Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Experience: . In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. . SCCM experience including OS deployment, application deployment, faulting finding, monitoring and reporting desired . Security - knowledge of disk encryption using bit locker, NTFS permissions and shared folder security . An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette . Working Knowledge of IT Service Management (ITSM) software (ServiceNow)

Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design. At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world! In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England. Job Summary The Programme Manager is responsible for: -Compliance with contractual commitments and ensuring customer satisfaction within this scope. -Meeting objectives assigned by the Company and being responsible for ensuring that the Business Plan(s) are met within their scope of accountability. -Leading the Integrated Programme Team as a Matrix Manager. This role is not only about exceptional technical programme management: it demands an agile and assertive leader capable of thriving in fast-paced, high-stakes environments with global customer exposure. The ideal candidate will combine deep Programme Management best practices knowledge with a fierce commitment to delivery and adaptability to changing priorities and constraints. This is an opportunity to influence some of the most cutting-edge products in aerospace, interact regularly with our executive leadership team and global customers, and leave a meaningful impact on our industry-leading product offerings. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. -Define and assess, within the scope of their authority, the objectives of the members of the IPT. -Lead the IPT to ensure the execution of then programme under their management. -Validate the major deliverables submitted by the IPT Members If the scope of activity concerns several programmes there will be these additional responsibilities: Contribute to the construction of the strategic plan and to the elaboration of financial forecasts across the scope of activities. -Monitor PROMPT deployment and application, especially during internal reviews and follow up closure of actions associated to critical or major deviations. -Evaluate the maturity of the Programme Management process and implement continuous improvement actions / workshops within the scope of activities, Build and manage a team of Programme Managers / Project Coordinators -Define objectives for each programme manager and allocate appropriate resources according to the strategy and challenges of the Business Unit. -Ensure with each functional department manager that the objectives and resources of the IPT members are compatible with the challenges of the programmes under their responsibility. -Lead and Evaluate the performance of the team. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. Proven Programme Management experience managing large, complex programmes within aerospace, automotive, or a similarly regulated industry. Bachelor's degree in business, Engineering or related field; PMP, APM PMQ, PgMP or equivalent preferred. Strong understanding of technical and regulatory standards for aerospace products. Knowledge specific to aircraft seating is highly desirable. A "street fighter" mentality demonstrating tenacity, grit, and the willingness to challenge the status quo to achieve results. Prior experience in managing international clients and understanding of cross-cultural communication and business practice. Direct experience with the design, manufacturing, or certification processes specific to aerospace seating products. Knowledge of Lean, Six Sigma, or other CI methodologies is beneficial. Ability to work effectively with diverse, global customers, skilfully manage differing priorities, and maintain composure in high-pressure situations. Ability to distil complex programme status or situations into executive-level summaries, and present in a clear, persuasive manner to various stakeholders. Demonstrated ability to make fast, informed decisions based on evolving data, especially under conditions of ambiguity and shifting priorities. Strong negotiation and interpersonal skills, with the ability to diplomatically manage competing interests and prioritise effectively. A growth oriented leader who can embrace new challenges, continuously learn and mode resilience for the team. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

X2 Network Consultant & Engineer - Cisco Lan Enterprise - Cisco, Juniper and/or Aruba Certs - £45K - £70K - Homebased, office, hybrid - North West Do you want to work for a leading Network Security Solutions Provider? Do you want to be part of a close-knit team with endless progression? Are you a ready-made Design & Implementation Consultant? Are you a Support & Project Implementation Engineer that wants to step up into Design & Implementation? You will be joining a leading Networking Security Solutions Provider as a Snr Network Design & Implementation Engineer OR as a Network Project Engineer. Design, implement and support network infrastructure including edge and core switching technologies, telecommunications Routers, enterprise wireless solutions, Unified Communications and Wide Area Networks Plan, design and implement networking architecture projects, working on multiple customer projects across Cisco Lan & Wireless Enterprise technologies, including Juniper & Aruba. Skills & duties: Cisco, Juniper and/or Aruba Certs Solid Design and implementation around Cisco Lan enterprise networking & Wireless projects Strong Lan Networking background Low Level Design & implementation Plan, Design, and Implement networking and wireless projects to external customers as part of the Professional Services team. Installation, audits, presentation of reports, fault investigation and rectification; liaison and problem solving Act as an escalation support line for 2nd & 3rd Liners Be able to undergo DBS clearance. NPPV3 - will need to be undertaken post probation. This business operates out of two sites within the North West and you will be working on a Hybrid basis and will be aligned to one of the offices and able to expense to the other. Network Engineer - Cisco Lan Enterprise - CCNP - Juniper, Aruba - £45,000 - £70K - Homebased, office, hybrid - North West

Job Title: Dynamics 365 Developer & Support Engineer (Lead) Location: Hybrid - London (2 to 3 days on site) Salary: £87,000 per annum + benefits Contract Type: Permanent Overview We're recruiting a Dynamics 365 Developer & Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions. This is a senior, hands-on role blending development leadership with day-to-day technical support. You'll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem. Key Responsibilities Development Design, develop, and enhance Dynamics 365 CE applications aligned with best practice. Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI) . Integrate Dynamics 365 with Azure Logic Apps , API Management , and other enterprise services. Implement and manage CI/CD pipelines and GIT version control . Collaborate closely with Product Managers and business users in an Agile SCRUM environment. Ensure quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including Power Apps, Power Automate, Power BI, and Dataverse . Strong integration skills with Azure Logic Apps , REST/SOAP APIs , and KingswaySoft . Experience with CI/CD , DevOps , and GIT version control. Proficient in SQL , SSIS , and Azure Data Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements

Your new company Your CompanyHays are working with a forward thinking, ambitious professional services organisation that places innovation, collaboration and people at the heart of everything they do. With a strong growth strategy and a modern approach to technology, the business supports hundreds of users across multiple UK locations and continues to invest heavily in its IT function. This is an organisation that values being inclusive, collaborative and refreshingly human, while also maintaining high standards of service delivery and operational excellence. Your RoleAs a Service Desk Analyst, you will play a key role in delivering high quality IT support to colleagues across the business. Acting as the first point of contact, you will take ownership of incidents and service requests from initial logging through to resolution, ensuring excellent communication throughout. Key responsibilities include: Providing 1st and 2nd line technical support to a large user base via the IT Service Desk Logging, managing and resolving incidents and requests within agreed SLAs, escalating where appropriate Supporting day to day technology including laptops, software, printers and mobile devices Working closely with 3rd line infrastructure and application teams to support and improve core services Operating within ITIL processes, including incident, problem, change, knowledge and asset management Maintaining a strong focus on customer service while working effectively in a fast paced environment This role is office based in Belfast, full time, with occasional funded travel to another UK office for training and team days. What You Need to Succeed To be successful in this role, you will bring a combination of strong technical capability and excellent customer service skills, including: Proven experience providing 1st and 2nd line support within an IT Service Desk environment Strong working knowledge of Microsoft 365, including business productivity tools Experience with Azure, Intune, and a solid understanding of cyber and information security principles A customer focused mindset with the ability to communicate clearly and professionally Strong organisational skills, able to manage multiple tasks and priorities simultaneously A proactive, self motivated approach with the ability to work both independently and as part of a team The ability to remain calm under pressure and work effectively to deadlines What You Will Get in ReturnIn return, you will join an organisation that genuinely invests in its people and offers: The opportunity to work within a growing, ambitious IT function Exposure to a modern technology environment with ongoing service improvement initiatives Comprehensive training and professional development to support your career progression A collaborative, inclusive culture with a strong focus on wellbeing A competitive benefits package designed to support both professional and personal needs This is an excellent opportunity for a Service Desk professional looking to take the next step in their career within a supportive and progressive environment. You will be the main point of contact at the Belfast Office, but have strong support from head office. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

1st / 2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote and onsite troubleshooting and fault resolution Install, configure and maintain Windows desktops, servers and applications Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams) Manage Active Directory, Group Policy, user provisioning and permissions Diagnose and resolve hardware, software and basic network issues Maintain accurate documentation and update ticketing systems Ensure support tickets are managed in line with agreed SLAs Communicate effectively with clients, providing clear updates and managing expectations Assist with project work including migrations, upgrades and new deployments Required Skills & Experience 1+ years' experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10/11 Windows Server (2016/2019/2022) Active Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle

About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Centreless Grinder Location: Kent / Essex Border Salary: up to £35,000 Our client is looking to recruit a Skilled Centreless Grinder. This is an excellent opportunity for a skilled centreless grinder to join our client s team. The candidate must be experience in engineering, ideally aerospace sector and will be required to set and run a variety of grinding, inclusive of 2nd operation machine tools, working in line with health and safety legislation. The candidate will endeavour to reduce waste and improve productivity, in line with zero defect philosophy, through increased effectiveness and efficiency. Please note this is a full-time role but 4 day a week. Working hours Monday to Thursday -hour week. Centreless Grinder Duties: Set and run centreless grinders, with experience running Wickman Scrivener, Ghiringhelli Grinder, Cincinnati or Tschadun Grinder (essential) Experience operating Myford Grinder (desirable) Support 2nd Operations machines safely as required Thread-rolling (desirable), part markers, drill banks, torque testers and deburrers (manual/rotary etc). Carry out first-off and job run inspection of 2nd Op Machine parts. Adhere to all documented health and safety, with correct PPE used to perform role. Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). Manufacture good quality products in line with agreed standards and quality procedures. Complete daily maintenance check sheets and cycle timesheets. Ensure a safe and clean working environment is always maintained. Centreless Grinder Core Skills/Attributes Needed: Strong understanding of aerospace standards. Set and Run Manual Centre-less Grinders Ability to interpret engineering drawings and specifications. Measurement skills proficient in reading micrometre and working to tight tolerances. Team Player and communicate with colleagues to ensure the implementation of the company s policies and goals Attention to detail, including numeracy, and quality performance. Additional Information 16 days holiday plus 8 bank holidays. Working hours Monday to Thursday (Apply online only); 37-hour week Employee Benefits including Pension Plan, Health Cash Plan, Life Assurance, EAP and Shopping Discounts. Salary £30,000-£35,000 dependent on experience Centreless Grinder

We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

IT Support Engineer, 2, 3 line, Security, infrastructure Our client, a leading marketing organization, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform testing. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: Lead replacement of shared accounts with secure alternatives such as individually-assigned privileged roles, Just-In-Time access and application/service identities. Design and implementaiton of new access models and security controls for teams currently dependent on shared credentials. Implement and operate PAM solutions including role design, approval workflows and credential vaulting. Support least-privilege principles, access reviews, MFA enforcement, and credential rotation policies. Develop & maintain policies and standards for account creation, access governance and secure credential handling. Support standardised Windows Operating System builds and security baselines (CIS/Microsoft recommendations). Troubleshoot Windows issues including GPO conflicts, login/authentication issues and performance issues. Partner with InfoSec to remediate vulnerabilities and align identity practices Skills and experience required: - Privileged access design and implementation Hands-on experience with service account design, application identities and least-privilege application access. Excellent understanding of Windows Server Windows 10/11 PowerShell automation skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Role: IT Desktop & Network Operations Engineer Location: Wrexham - 5 days onsite (non-negotiable) Start: ASAP The Opportunity We're supporting a global organisation with a requirement for a hands-on IT Desktop & Network Operations Engineer to join an established onsite support team. This role sits within a highly regulated environment (manufacturing/laboratory setting) and requires someone comfortable working face-to-face with users , supporting business-critical systems and infrastructure. This is a practical, on-the-tools role - ideal for someone who enjoys being onsite, solving issues directly, and supporting a live operational environment. Key Responsibilities Provide 2nd line desktop and infrastructure support Deliver face-to-face support to end users (including operational staff) Support: Windows OS installation & troubleshooting Windows Server environments (Apply online only Active Directory & user admin WSUS & patch management Assist with network troubleshooting (TCP/IP, DHCP, DNS, VLANs) Support VMware, RDP, Citrix environments Deliver device rollouts, upgrades, and enterprise-wide deployments Work within a process-driven, regulated environment Required Skills 2-5+ years in IT Support / Desktop / Infrastructure roles Strong 2nd line support capability Experience with: Windows OS & Server Active Directory Patch management (WSUS) TCP/IP, DHCP, DNS VMware / Citrix / RDP Strong customer-facing skills Comfortable working fully onsite Nice to Have Experience supporting: Manufacturing environments Pharmaceutical / life sciences Laboratory or regulated environments

IT Support Engineer Location: Ossett, Wakefield, West Yorkshire Driving licence essential Salary: £35,000 to £40,000 + Pension & Healthcare Plan Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm) About us WABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow creating an opportunity for an experienced IT Support Engineer to join the team. Job overview This is a varied, hands-on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems. The successful candidate will be someone who enjoys problem-solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office-based, with a strong focus on remote support. Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office-based rather than field-based. Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50-mile radius may be required, this is infrequent and mileage is reimbursed. Responsibilities include: Provide 2nd / 3rd line IT support across a varied client base Troubleshoot and resolve issues across servers, networks, and end-user systems Manage and support Microsoft 365 and Azure environments Maintain and administer servers, domains, and group policies Support virtualised environments (Hyper-V) Assist with network configuration and ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid understanding of networking, servers, and operating systems Microsoft 365 and Azure administration experience Experience with Group Policy and domain management Strong PowerShell scripting skills Familiar with Windows 11, Windows Server 2019 and Linux Understanding of cyber security principles Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable Excellent attention to detail Knowledge of Hyper-V virtualisation About you Naturally curious with a genuine interest in technology Enjoy solving problems and getting to the root cause Able to work independently and manage your own workload Strong communicator, comfortable working with a range of clients Keen to learn and stay up to date with new technologies Why join us? Competitive salary of £35,000 to £40,000 Pension scheme Healthcare plan Mileage reimbursement for occasional site visits A supportive environment where your input and ideas are valued Opportunity to work across a wide range of technologies and clients This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.