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onboarding customer success executive
Lucy Walker Recruitment
Senior Account Executive
Lucy Walker Recruitment City, Leeds
Are you looking to take the next step in your B2B career with a business that genuinely invests in your growth? We're partnering with a well-established, market-leading organisation that works with some of the UK's most recognisable brands across multiple sectors including education. Due to continued growth, they're looking for an ambitious and proactive individual to join their client services team and play a key role in onboarding and developing customer relationships. This is an excellent opportunity for someone with 1-2 years of B2B experience, ideally within a product-based environment, who is ready to build a long-term career in account management and client success. The Opportunity; As a Senior Account Executive, you will become a trusted point of contact for new and existing clients, helping them transition smoothly into the business and ensuring they receive an outstanding customer experience from day one. You'll work closely with senior stakeholders, gain exposure to major brands, and receive ongoing training and development to help you progress into a fully-fledged Account Manager role. Key Responsibilities: Managing the onboarding journey for new clients and building strong relationships from the outset Acting as a key point of contact for customer enquiries and account support Supporting account growth through upselling and cross-selling opportunities Assisting with client meetings, reviews, presentations and proposals Coordinating with internal teams to ensure seamless project delivery Providing account performance updates and commercial insights Helping resolve customer challenges and ensuring exceptional service levels Supporting strategic client projects and commercial initiatives Skills & Experience: 1-2 years' experience in a B2B sales, account management, customer success or client services role Experience within a product-led or product-focused business would be advantageous A confident communicator who can build relationships at all levels Highly organised with excellent attention to detail Commercially aware with a proactive approach to problem-solving Ambitious, driven and eager to develop a long-term career Someone who enjoys taking ownership and delivering outstanding customer experiences If you're looking for a role where you can develop your commercial skills, build client relationships and accelerate your career, please send us your CV to review. If you have not had a response from us within 5 days of your application, unfortunately you have not been successful on this occasion.
Jun 16, 2026
Full time
Are you looking to take the next step in your B2B career with a business that genuinely invests in your growth? We're partnering with a well-established, market-leading organisation that works with some of the UK's most recognisable brands across multiple sectors including education. Due to continued growth, they're looking for an ambitious and proactive individual to join their client services team and play a key role in onboarding and developing customer relationships. This is an excellent opportunity for someone with 1-2 years of B2B experience, ideally within a product-based environment, who is ready to build a long-term career in account management and client success. The Opportunity; As a Senior Account Executive, you will become a trusted point of contact for new and existing clients, helping them transition smoothly into the business and ensuring they receive an outstanding customer experience from day one. You'll work closely with senior stakeholders, gain exposure to major brands, and receive ongoing training and development to help you progress into a fully-fledged Account Manager role. Key Responsibilities: Managing the onboarding journey for new clients and building strong relationships from the outset Acting as a key point of contact for customer enquiries and account support Supporting account growth through upselling and cross-selling opportunities Assisting with client meetings, reviews, presentations and proposals Coordinating with internal teams to ensure seamless project delivery Providing account performance updates and commercial insights Helping resolve customer challenges and ensuring exceptional service levels Supporting strategic client projects and commercial initiatives Skills & Experience: 1-2 years' experience in a B2B sales, account management, customer success or client services role Experience within a product-led or product-focused business would be advantageous A confident communicator who can build relationships at all levels Highly organised with excellent attention to detail Commercially aware with a proactive approach to problem-solving Ambitious, driven and eager to develop a long-term career Someone who enjoys taking ownership and delivering outstanding customer experiences If you're looking for a role where you can develop your commercial skills, build client relationships and accelerate your career, please send us your CV to review. If you have not had a response from us within 5 days of your application, unfortunately you have not been successful on this occasion.
Consortium Professional Recruitment Ltd
Territory Manager
Consortium Professional Recruitment Ltd City, Derby
Job Title: Field Sales Executive Location: Northern England & Scotland (M62 Corridor, North East, North West, and Central Belt & Scotland) Salary: OTE in excess of £50,000 Short Description Drive growth, build relationships and bring premium products to life across Northern merchants and retailers. Shape the in-store experience and grow a high-impact territory Consortium Professional Recruitment are pleased to be working with a fast-growing, design-led manufacturer to recruit a Field Sales Executive. This is an exciting opportunity to represent a premium product range and take ownership of a well-established yet high-potential Northern territory. As a Field Sales Executive, you will be the face of the brand across independent merchants and retailers, ensuring products are not only stocked but presented in a way that engages customers and drives sales. This is a hands-on, field-based role where your presence and attention to detail will make a real difference. The Opportunity: As a Field Sales Executive you ll play a key role in: Executing a structured field plan, completing a minimum of three targeted customer visits per day across your territory Expanding distribution by identifying, engaging and onboarding independent merchants and retail partners Elevating in-store presence by installing and maintaining high-quality displays and point of sale materials Delivering engaging product training to merchant teams, enabling them to confidently sell both technical and product benefits Managing and growing your territory strategically, balancing key account development with new business opportunities Your work will directly contribute to increased brand visibility, stronger customer partnerships and sustained territory growth. About You: We re looking for someone who can bring: Proven field sales experience, ideally within a product-led, distribution or trade-focused environment Strong self-motivation and the discipline to manage a high-frequency visit schedule independently A keen eye for detail with an appreciation for how products are presented in a retail or showroom environment Commercial awareness with the confidence to discuss margins, stock performance and return on investment Excellent communication skills and the ability to build lasting relationships with a wide range of stakeholders The Benefits and Package: In return, you ll enjoy: £50,000 OTE with uncapped commission Company vehicle provided 25 days annual leave plus bank holidays Supportive, inclusive working culture with a focus on autonomy and personal development How to Apply: This exciting Field Sales Executive opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as a Field Sales Executive, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Jun 16, 2026
Full time
Job Title: Field Sales Executive Location: Northern England & Scotland (M62 Corridor, North East, North West, and Central Belt & Scotland) Salary: OTE in excess of £50,000 Short Description Drive growth, build relationships and bring premium products to life across Northern merchants and retailers. Shape the in-store experience and grow a high-impact territory Consortium Professional Recruitment are pleased to be working with a fast-growing, design-led manufacturer to recruit a Field Sales Executive. This is an exciting opportunity to represent a premium product range and take ownership of a well-established yet high-potential Northern territory. As a Field Sales Executive, you will be the face of the brand across independent merchants and retailers, ensuring products are not only stocked but presented in a way that engages customers and drives sales. This is a hands-on, field-based role where your presence and attention to detail will make a real difference. The Opportunity: As a Field Sales Executive you ll play a key role in: Executing a structured field plan, completing a minimum of three targeted customer visits per day across your territory Expanding distribution by identifying, engaging and onboarding independent merchants and retail partners Elevating in-store presence by installing and maintaining high-quality displays and point of sale materials Delivering engaging product training to merchant teams, enabling them to confidently sell both technical and product benefits Managing and growing your territory strategically, balancing key account development with new business opportunities Your work will directly contribute to increased brand visibility, stronger customer partnerships and sustained territory growth. About You: We re looking for someone who can bring: Proven field sales experience, ideally within a product-led, distribution or trade-focused environment Strong self-motivation and the discipline to manage a high-frequency visit schedule independently A keen eye for detail with an appreciation for how products are presented in a retail or showroom environment Commercial awareness with the confidence to discuss margins, stock performance and return on investment Excellent communication skills and the ability to build lasting relationships with a wide range of stakeholders The Benefits and Package: In return, you ll enjoy: £50,000 OTE with uncapped commission Company vehicle provided 25 days annual leave plus bank holidays Supportive, inclusive working culture with a focus on autonomy and personal development How to Apply: This exciting Field Sales Executive opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as a Field Sales Executive, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Niche Recruitment Ltd
Account Executive
Niche Recruitment Ltd
Ready to own a territory? Whether you're making your move into sales or already living it, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit Account Executives across its depot-based regional teams and are hiring for this opportunity based at the Wigan depot. If you're commercially minded, enjoy building genuine customer relationships, and want a role where your patch is truly yours to develop, this is worth reading. You don't need fuel or energy sector experience to be successful here. Watson Fuels is particularly interested in people who understand how to work with customers, build trust, and spot opportunities. You might currently be working in retail, hospitality, call centre sales, merchandising, logistics, or another customer-facing environment where you're used to managing relationships and solving problems. Sector knowledge helps, but it won't make or break your application. What matters is how you think, how you work, and how you treat customers. If you bring the right attitude, curiosity, and willingness to learn, the rest can be taught. This is a hybrid, regional role. You'll manage your own territory, work closely with depot, operations, and planning teams, and play a genuine part in delivering a service customers rely on every day. You'll also be supported with onboarding, product training, and guidance from experienced colleagues to help you get up to speed quickly. What the role involves Managing and growing a defined customer territory, this patch becomes yours to own Building strong, lasting relationships with new and existing customers Spotting and converting opportunities to win new business and grow existing accounts Serving as the main commercial point of contact for your customer portfolio Handling pricing conversations confidently within agreed guidelines Collaborating with operations, planning, and customer service teams to keep things running smoothly Keeping your sales pipeline healthy and your CRM records accurate Keeping a sharp eye on competitor activity, pricing trends, and local market shifts Bringing insight to the table to shape local and regional sales strategy Managing your diary with discipline to make sure every opportunity gets the follow-up it deserves What Watson Fuels is looking for Sales or strong customer-facing experience, sector background is a bonus, not a barrier Solid organisational skills and confident diary management Comfortable working to targets and KPIs, and motivated by hitting them Strong communication and relationship-building skills, people buy from people they trust A professional, customer-first approach in everything you do Good IT literacy and confidence using a CRM What's on offer Competitive salary Uncapped commission paid monthly, so your efforts are rewarded quickly and without a ceiling 25 days' holiday plus bank holidays Matched pension contributions Private medical and dental cover Employee benefits and wellbeing support A genuine opportunity to grow with one of the UK's most trusted fuel businesses Why this role could be your next step Whether you're an experienced sales professional ready for a new challenge or someone from a customer-facing background looking to step into territory sales for the first time, this role is built for people with potential as much as a proven track record. You'll have real commercial ownership, a supportive team behind you, and the freedom to build something you're proud of. If you're motivated, customer-focused, and ready to back yourself, we'd love to hear from you. Ready to learn more? Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Jun 16, 2026
Full time
Ready to own a territory? Whether you're making your move into sales or already living it, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit Account Executives across its depot-based regional teams and are hiring for this opportunity based at the Wigan depot. If you're commercially minded, enjoy building genuine customer relationships, and want a role where your patch is truly yours to develop, this is worth reading. You don't need fuel or energy sector experience to be successful here. Watson Fuels is particularly interested in people who understand how to work with customers, build trust, and spot opportunities. You might currently be working in retail, hospitality, call centre sales, merchandising, logistics, or another customer-facing environment where you're used to managing relationships and solving problems. Sector knowledge helps, but it won't make or break your application. What matters is how you think, how you work, and how you treat customers. If you bring the right attitude, curiosity, and willingness to learn, the rest can be taught. This is a hybrid, regional role. You'll manage your own territory, work closely with depot, operations, and planning teams, and play a genuine part in delivering a service customers rely on every day. You'll also be supported with onboarding, product training, and guidance from experienced colleagues to help you get up to speed quickly. What the role involves Managing and growing a defined customer territory, this patch becomes yours to own Building strong, lasting relationships with new and existing customers Spotting and converting opportunities to win new business and grow existing accounts Serving as the main commercial point of contact for your customer portfolio Handling pricing conversations confidently within agreed guidelines Collaborating with operations, planning, and customer service teams to keep things running smoothly Keeping your sales pipeline healthy and your CRM records accurate Keeping a sharp eye on competitor activity, pricing trends, and local market shifts Bringing insight to the table to shape local and regional sales strategy Managing your diary with discipline to make sure every opportunity gets the follow-up it deserves What Watson Fuels is looking for Sales or strong customer-facing experience, sector background is a bonus, not a barrier Solid organisational skills and confident diary management Comfortable working to targets and KPIs, and motivated by hitting them Strong communication and relationship-building skills, people buy from people they trust A professional, customer-first approach in everything you do Good IT literacy and confidence using a CRM What's on offer Competitive salary Uncapped commission paid monthly, so your efforts are rewarded quickly and without a ceiling 25 days' holiday plus bank holidays Matched pension contributions Private medical and dental cover Employee benefits and wellbeing support A genuine opportunity to grow with one of the UK's most trusted fuel businesses Why this role could be your next step Whether you're an experienced sales professional ready for a new challenge or someone from a customer-facing background looking to step into territory sales for the first time, this role is built for people with potential as much as a proven track record. You'll have real commercial ownership, a supportive team behind you, and the freedom to build something you're proud of. If you're motivated, customer-focused, and ready to back yourself, we'd love to hear from you. Ready to learn more? Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Niche Recruitment Ltd
Account Executive
Niche Recruitment Ltd Wisbech, Cambridgeshire
Ready to own a territory? Whether you're making your move into sales or already living it, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit Account Executives across its depot-based regional teams and is hiring for this opportunity based at the Wisbech depot. If you're commercially minded, enjoy building genuine customer relationships, and want a role where your patch is truly yours to develop, this is worth reading. You don't need fuel or energy sector experience to be successful here. Watson Fuels is particularly interested in people who understand how to work with customers, build trust, and spot opportunities. You might currently be working in retail, hospitality, call centre sales, merchandising, logistics, or another customer-facing environment where you're used to managing relationships and solving problems. Sector knowledge helps, but it won't make or break your application. What matters is how you think, how you work, and how you treat customers. If you bring the right attitude, curiosity, and willingness to learn, the rest can be taught. This is a hybrid, regional role. You'll manage your own territory, work closely with depot, operations, and planning teams, and play a genuine part in delivering a service customers rely on every day. You'll also be supported with onboarding, product training, and guidance from experienced colleagues to help you get up to speed quickly. What the role involves Managing and growing a defined customer territory, this patch becomes yours to own Building strong, lasting relationships with new and existing customers Spotting and converting opportunities to win new business and grow existing accounts Serving as the main commercial point of contact for your customer portfolio Handling pricing conversations confidently within agreed guidelines Collaborating with operations, planning, and customer service teams to keep things running smoothly Keeping your sales pipeline healthy and your CRM records accurate Keeping a sharp eye on competitor activity, pricing trends, and local market shifts Bringing insight to the table to shape local and regional sales strategy Managing your diary with discipline to make sure every opportunity gets the follow-up it deserves What Watson Fuels is looking for Sales or strong customer-facing experience, sector background is a bonus, not a barrier Solid organisational skills and confident diary management Comfortable working to targets and KPIs, and motivated by hitting them Strong communication and relationship-building skills, people buy from people they trust A professional, customer-first approach in everything you do Good IT literacy and confidence using a CRM What's on offer Competitive salary Uncapped commission paid monthly, so your efforts are rewarded quickly and without a ceiling 25 days' holiday plus bank holidays Matched pension contributions Private medical and dental cover Employee benefits and wellbeing support A genuine opportunity to grow with one of the UK's most trusted fuel businesses Why this role could be your next step Whether you're an experienced sales professional ready for a new challenge, or someone from a customer-facing background looking to step into territory sales for the first time, this role is built for people with potential as much as a proven track record. You'll have real commercial ownership, a supportive team behind you, and the freedom to build something you're proud of. If you're motivated, customer-focused, and ready to back yourself, we'd love to hear from you. Ready to learn more? Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Jun 16, 2026
Full time
Ready to own a territory? Whether you're making your move into sales or already living it, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit Account Executives across its depot-based regional teams and is hiring for this opportunity based at the Wisbech depot. If you're commercially minded, enjoy building genuine customer relationships, and want a role where your patch is truly yours to develop, this is worth reading. You don't need fuel or energy sector experience to be successful here. Watson Fuels is particularly interested in people who understand how to work with customers, build trust, and spot opportunities. You might currently be working in retail, hospitality, call centre sales, merchandising, logistics, or another customer-facing environment where you're used to managing relationships and solving problems. Sector knowledge helps, but it won't make or break your application. What matters is how you think, how you work, and how you treat customers. If you bring the right attitude, curiosity, and willingness to learn, the rest can be taught. This is a hybrid, regional role. You'll manage your own territory, work closely with depot, operations, and planning teams, and play a genuine part in delivering a service customers rely on every day. You'll also be supported with onboarding, product training, and guidance from experienced colleagues to help you get up to speed quickly. What the role involves Managing and growing a defined customer territory, this patch becomes yours to own Building strong, lasting relationships with new and existing customers Spotting and converting opportunities to win new business and grow existing accounts Serving as the main commercial point of contact for your customer portfolio Handling pricing conversations confidently within agreed guidelines Collaborating with operations, planning, and customer service teams to keep things running smoothly Keeping your sales pipeline healthy and your CRM records accurate Keeping a sharp eye on competitor activity, pricing trends, and local market shifts Bringing insight to the table to shape local and regional sales strategy Managing your diary with discipline to make sure every opportunity gets the follow-up it deserves What Watson Fuels is looking for Sales or strong customer-facing experience, sector background is a bonus, not a barrier Solid organisational skills and confident diary management Comfortable working to targets and KPIs, and motivated by hitting them Strong communication and relationship-building skills, people buy from people they trust A professional, customer-first approach in everything you do Good IT literacy and confidence using a CRM What's on offer Competitive salary Uncapped commission paid monthly, so your efforts are rewarded quickly and without a ceiling 25 days' holiday plus bank holidays Matched pension contributions Private medical and dental cover Employee benefits and wellbeing support A genuine opportunity to grow with one of the UK's most trusted fuel businesses Why this role could be your next step Whether you're an experienced sales professional ready for a new challenge, or someone from a customer-facing background looking to step into territory sales for the first time, this role is built for people with potential as much as a proven track record. You'll have real commercial ownership, a supportive team behind you, and the freedom to build something you're proud of. If you're motivated, customer-focused, and ready to back yourself, we'd love to hear from you. Ready to learn more? Apply now with your up-to-date CV and a member of our team will be in touch to discuss next steps.
Universal Business Team
Commercial Executive - Commercial Analysis, Tenders & Customer Success
Universal Business Team Bognor Regis, Sussex
Commercial ExecutiveBognor Regis Office Based - Monday to Friday 07.30-4.30 - Must be within commutable distance Drive Growth. Shape Winning Solutions. Build Lasting Partnerships. Are you commercially minded, analytically strong, and passionate about helping businesses grow? We're looking for a Commercial Executive to join a dynamic and ambitious team where you'll play a key role in securing new business opportunities and supporting long-term customer success. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving commercial challenges, and wants to make a tangible impact on business performance. The Opportunity As a Commercial Executive, you'll be at the heart of the commercial process, supporting the development of competitive proposals, analysing opportunities, and helping to secure profitable new business. Working closely with Sales and Operational teams, you'll contribute to strategic decision-making while building strong relationships with customers and stakeholders. No two days are the same. From tender submissions and commercial analysis to customer onboarding and proposal development, you'll be instrumental in helping the business win and retain valuable partnerships. What You'll Be Doing Supporting the preparation, development, and submission of commercial tenders and proposals. Working collaboratively across Sales and Operations teams to create commercially viable solutions for customers. Assisting with customer onboarding and ensuring a smooth transition from sale to implementation. Analysing commercial performance data to identify opportunities and support decision-making. Helping ensure all proposals align with business objectives and profitability targets. Maintaining accurate records and documentation using internal systems and reporting tools. Building positive relationships with customers and internal stakeholders throughout the sales process. Requirements Previous experience in a commercial, analytical, business support, or sales support role. Strong numerical and analytical skills with exceptional attention to detail. Confidence in communicating with customers and supporting commercial negotiations. Excellent organisational skills and the ability to manage multiple priorities. Strong Microsoft Office and IT skills, particularly Excel. A proactive approach with the ability to work effectively under pressure and to deadlines. You'll be: Commercially aware and solutions-focused. Highly organised with a strong eye for detail. A confident communicator who enjoys building relationships. Collaborative and supportive, with a team-first mentality. Motivated by results and excited by the opportunity to contribute to business growth. Benefits Why Join Us? This is more than just a support role. It's an opportunity to influence commercial success, work with a talented team, and develop your career within a growing and forward-thinking business. If you're looking for a role where your ideas, analysis, and commercial instincts can make a real difference, we'd love to hear from you. Career development opportunities Enjoyable working environment Holidays and pension of course are included 30,000 - 35,000 Snacks within office / access to gym
Jun 15, 2026
Full time
Commercial ExecutiveBognor Regis Office Based - Monday to Friday 07.30-4.30 - Must be within commutable distance Drive Growth. Shape Winning Solutions. Build Lasting Partnerships. Are you commercially minded, analytically strong, and passionate about helping businesses grow? We're looking for a Commercial Executive to join a dynamic and ambitious team where you'll play a key role in securing new business opportunities and supporting long-term customer success. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving commercial challenges, and wants to make a tangible impact on business performance. The Opportunity As a Commercial Executive, you'll be at the heart of the commercial process, supporting the development of competitive proposals, analysing opportunities, and helping to secure profitable new business. Working closely with Sales and Operational teams, you'll contribute to strategic decision-making while building strong relationships with customers and stakeholders. No two days are the same. From tender submissions and commercial analysis to customer onboarding and proposal development, you'll be instrumental in helping the business win and retain valuable partnerships. What You'll Be Doing Supporting the preparation, development, and submission of commercial tenders and proposals. Working collaboratively across Sales and Operations teams to create commercially viable solutions for customers. Assisting with customer onboarding and ensuring a smooth transition from sale to implementation. Analysing commercial performance data to identify opportunities and support decision-making. Helping ensure all proposals align with business objectives and profitability targets. Maintaining accurate records and documentation using internal systems and reporting tools. Building positive relationships with customers and internal stakeholders throughout the sales process. Requirements Previous experience in a commercial, analytical, business support, or sales support role. Strong numerical and analytical skills with exceptional attention to detail. Confidence in communicating with customers and supporting commercial negotiations. Excellent organisational skills and the ability to manage multiple priorities. Strong Microsoft Office and IT skills, particularly Excel. A proactive approach with the ability to work effectively under pressure and to deadlines. You'll be: Commercially aware and solutions-focused. Highly organised with a strong eye for detail. A confident communicator who enjoys building relationships. Collaborative and supportive, with a team-first mentality. Motivated by results and excited by the opportunity to contribute to business growth. Benefits Why Join Us? This is more than just a support role. It's an opportunity to influence commercial success, work with a talented team, and develop your career within a growing and forward-thinking business. If you're looking for a role where your ideas, analysis, and commercial instincts can make a real difference, we'd love to hear from you. Career development opportunities Enjoyable working environment Holidays and pension of course are included 30,000 - 35,000 Snacks within office / access to gym
Bell Cornwall Recruitment
Executive Assistant
Bell Cornwall Recruitment City, Manchester
Executive Assistant Private Client Team Ref: BCR/JP/32357 27,000 - 30,000 Manchester Hybrid THIS IS A 12 MONTH FIXED TERM CONTRACT ROLE An established national law firm is seeking a highly organised Executive Assistant to join its Private Client division in Manchester. This opportunity suits someone who enjoys working at pace, takes ownership of their workload, and builds strong working relationships across teams. Benefits: Competitive pension scheme Enhanced family leave pay 5 weeks of annual leave Key Responsibilities: Managing complex diaries and arranging travel schedules Handling expenses, billing, and other financial administration tasks Coordinating with internal teams to ensure deadlines and projects run smoothly Supporting onboarding, compliance processes, and document management Providing ad-hoc administrative support as required The ideal candidate will have: Proven experience as an Executive Assistant in a legal environment Knowledge of private client law Exceptional organisational skills with strong attention to detail Confident and professional communicator Proactive, able to anticipate needs and manage multiple priorities independently If you have solid Executive Assistant experience in a legal setting, we'd love to hear from you! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jun 14, 2026
Contractor
Executive Assistant Private Client Team Ref: BCR/JP/32357 27,000 - 30,000 Manchester Hybrid THIS IS A 12 MONTH FIXED TERM CONTRACT ROLE An established national law firm is seeking a highly organised Executive Assistant to join its Private Client division in Manchester. This opportunity suits someone who enjoys working at pace, takes ownership of their workload, and builds strong working relationships across teams. Benefits: Competitive pension scheme Enhanced family leave pay 5 weeks of annual leave Key Responsibilities: Managing complex diaries and arranging travel schedules Handling expenses, billing, and other financial administration tasks Coordinating with internal teams to ensure deadlines and projects run smoothly Supporting onboarding, compliance processes, and document management Providing ad-hoc administrative support as required The ideal candidate will have: Proven experience as an Executive Assistant in a legal environment Knowledge of private client law Exceptional organisational skills with strong attention to detail Confident and professional communicator Proactive, able to anticipate needs and manage multiple priorities independently If you have solid Executive Assistant experience in a legal setting, we'd love to hear from you! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Bell Cornwall Recruitment
Administration Manager
Bell Cornwall Recruitment Nottingham, Nottinghamshire
Administration Manager 40,000 to 45,000 depending on experiecne Legal Services Nottingham Ref: JC/BCR/32369 Bell Cornwall Recruitment are delighted to be recruiting for an Administration Manager to join a highly respected professional services organisation in Nottingham. This is a fantastic opportunity for an experienced people manager to lead a busy legal support function, driving service excellence, team performance, and operational efficiency. Working closely with senior stakeholders, the Administration Manager will oversee the day-to-day management of support teams, ensuring high standards of client service while mentoring and developing staff. Key responsibilities include: Leading and developing legal support teams Managing workflows and resource allocation Building strong relationships with key stakeholders Driving service improvements and operational efficiency Supporting recruitment, onboarding, and performance management Monitoring KPIs and ensuring exceptional client service delivery The ideal candidate will have: Previous management experience within legal or professional services (essential) Strong leadership and communication skills The ability to manage multiple priorities in a fast-paced environment A proactive and collaborative approach Experience driving process improvements and leading change This Administration Manager opportunity is ideal for someone looking to take the next step in a rewarding leadership role within a collaborative and forward-thinking organisation. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jun 13, 2026
Full time
Administration Manager 40,000 to 45,000 depending on experiecne Legal Services Nottingham Ref: JC/BCR/32369 Bell Cornwall Recruitment are delighted to be recruiting for an Administration Manager to join a highly respected professional services organisation in Nottingham. This is a fantastic opportunity for an experienced people manager to lead a busy legal support function, driving service excellence, team performance, and operational efficiency. Working closely with senior stakeholders, the Administration Manager will oversee the day-to-day management of support teams, ensuring high standards of client service while mentoring and developing staff. Key responsibilities include: Leading and developing legal support teams Managing workflows and resource allocation Building strong relationships with key stakeholders Driving service improvements and operational efficiency Supporting recruitment, onboarding, and performance management Monitoring KPIs and ensuring exceptional client service delivery The ideal candidate will have: Previous management experience within legal or professional services (essential) Strong leadership and communication skills The ability to manage multiple priorities in a fast-paced environment A proactive and collaborative approach Experience driving process improvements and leading change This Administration Manager opportunity is ideal for someone looking to take the next step in a rewarding leadership role within a collaborative and forward-thinking organisation. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
High Profile Resourcing Ltd
Business Development Executive
High Profile Resourcing Ltd Reading, Oxfordshire
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
Jun 13, 2026
Full time
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
Marstep Resourcing Solutions
Customer Success Executive (Hybrid)
Marstep Resourcing Solutions St. Asaph, Clwyd
Hybrid working available after initial probationary period. £26,500 + OTE £30k+ plus benefits + career This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career. No prior experience required. What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with full training guidance. In this role you'll be responsible for contacting, retaining and advising new and existing stakeholders. Your working day will consist of making outbound calls to potential and existing stakeholders with the intention to set them up for success on our platform whilst maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments. Our Requirements Excellent communication and rapport building skills. Confident, resilient and experienced in overcoming sales objections. Self-motivated and results driven with hunger for success. Must be a team player and a positive influence to others. Openly displays enthusiasm and a keenness to develop. Computer literate. Willingness to support wider business needs when required. This is a rapidly expanding business, so the role will develop with business needs, there will be plenty of opportunities for the right candidate to make an overall positive and influential impact. The Package You will benefit from: A starting salary of £26,500 plus bonus/commission to over £30k+ uncapped Permanent contract, working 35 hours a week Monday - Friday 8.45-4.45 Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning as well as cash incentives based on performance Opportunities for fast-track career and rapid pay growth for the right candidate This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.
Jun 13, 2026
Full time
Hybrid working available after initial probationary period. £26,500 + OTE £30k+ plus benefits + career This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career. No prior experience required. What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with full training guidance. In this role you'll be responsible for contacting, retaining and advising new and existing stakeholders. Your working day will consist of making outbound calls to potential and existing stakeholders with the intention to set them up for success on our platform whilst maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments. Our Requirements Excellent communication and rapport building skills. Confident, resilient and experienced in overcoming sales objections. Self-motivated and results driven with hunger for success. Must be a team player and a positive influence to others. Openly displays enthusiasm and a keenness to develop. Computer literate. Willingness to support wider business needs when required. This is a rapidly expanding business, so the role will develop with business needs, there will be plenty of opportunities for the right candidate to make an overall positive and influential impact. The Package You will benefit from: A starting salary of £26,500 plus bonus/commission to over £30k+ uncapped Permanent contract, working 35 hours a week Monday - Friday 8.45-4.45 Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning as well as cash incentives based on performance Opportunities for fast-track career and rapid pay growth for the right candidate This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.
Rebel Recruitment Limited
Business Development Representative
Rebel Recruitment Limited City, Manchester
Role: Business Development Executive Location: Manchester Working arrangement: 2 days per week in the office Salary: up to £34k Looking to break into SaaS sales and accelerate your career in a fast-moving tech business? This is an opportunity to join a high-performing commercial team where you ll learn quickly, work with modern AI-powered sales tools, and make a direct impact from day one. You ll play a key role in generating new business opportunities through smart outbound prospecting and fast, effective engagement with inbound enquiries. This role suits someone early in their sales career who thrives on energy, momentum, and continuous improvement. You ll spend your time speaking with prospective customers, understanding their challenges, and opening conversations that lead to meaningful commercial opportunities. Working closely with Account Executives and Business Development Managers, you ll help build pipeline through a combination of phone, email, LinkedIn, and event activity. Success in this role comes from being proactive, curious, resilient, and highly organised. You ll be encouraged to experiment, learn fast, and use AI tools as part of your everyday workflow to research prospects, personalise outreach, and improve productivity. We re looking for someone with around 1 2 years of experience in a commercially focused, outbound sales environment. You should be confident communicating across multiple channels, comfortable with high levels of activity, and motivated by career growth and development. Experience in SaaS or technology sales is helpful, but attitude and potential matter more. If you re naturally driven, enjoy speaking to people, and want to build a long-term career in sales, you ll fit right in. What you ll get in return includes structured onboarding, ongoing coaching, access to AI and sales enablement tools, continuous learning opportunities, and genuine career progression within a scaling business.
Jun 12, 2026
Full time
Role: Business Development Executive Location: Manchester Working arrangement: 2 days per week in the office Salary: up to £34k Looking to break into SaaS sales and accelerate your career in a fast-moving tech business? This is an opportunity to join a high-performing commercial team where you ll learn quickly, work with modern AI-powered sales tools, and make a direct impact from day one. You ll play a key role in generating new business opportunities through smart outbound prospecting and fast, effective engagement with inbound enquiries. This role suits someone early in their sales career who thrives on energy, momentum, and continuous improvement. You ll spend your time speaking with prospective customers, understanding their challenges, and opening conversations that lead to meaningful commercial opportunities. Working closely with Account Executives and Business Development Managers, you ll help build pipeline through a combination of phone, email, LinkedIn, and event activity. Success in this role comes from being proactive, curious, resilient, and highly organised. You ll be encouraged to experiment, learn fast, and use AI tools as part of your everyday workflow to research prospects, personalise outreach, and improve productivity. We re looking for someone with around 1 2 years of experience in a commercially focused, outbound sales environment. You should be confident communicating across multiple channels, comfortable with high levels of activity, and motivated by career growth and development. Experience in SaaS or technology sales is helpful, but attitude and potential matter more. If you re naturally driven, enjoy speaking to people, and want to build a long-term career in sales, you ll fit right in. What you ll get in return includes structured onboarding, ongoing coaching, access to AI and sales enablement tools, continuous learning opportunities, and genuine career progression within a scaling business.
GlobalData UK Ltd
Head of Majors, Customer Success
GlobalData UK Ltd City, London
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 12, 2026
Full time
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Bluetown
Customer Success / Client Service Executive
Bluetown
Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
Jun 12, 2026
Full time
Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.
WR Logistics
Road freight BDM
WR Logistics Hilsea, Hampshire
Road Freight Business Development Manager Location: South Coast Salary: Up to 60,000 DOE + Uncapped Bonus Benefits: Company Pension, Car Allowance, Career Development Opportunities I'm currently recruiting on behalf of a highly respected international logistics and freight forwarding business for an experienced Road Freight Business Development Manager to join their growing commercial team on the South Coast. This is an excellent opportunity for a proven freight sales professional to join an established organisation with significant resources, a strong operational network, and ambitious growth plans across the UK and European logistics market. The business offers a comprehensive range of transport and supply chain solutions and has built a strong reputation for service excellence, operational reliability, and long-term customer partnerships. With substantial infrastructure, international reach, and a customer-centric approach, they are well-positioned to support continued commercial growth and provide genuine opportunities for ambitious sales professionals. Why Join? Salary up to 60,000 depending on experience Uncapped bonus potential Company pension scheme Car allowance Join a well-established international logistics business Access to an extensive operational network and broad service offering Strong support from experienced operational and commercial teams Opportunity to sell solutions across multiple transport modes and supply chain services Clear opportunities for career progression and personal development Work within a business that values long-term customer relationships and service quality Secure role within a growing organisation with ambitious expansion plans The Role As Road Freight Business Development Manager, you will be responsible for identifying, developing, and securing new business opportunities across domestic and European road freight services. Working closely with operational and commercial teams, you will target customers requiring tailored transport solutions, building long-term relationships and delivering value-added logistics services. Key responsibilities include: Identifying and securing new road freight business opportunities Developing relationships with importers, exporters, manufacturers, distributors, and retailers Managing the full sales cycle from prospecting through to implementation Conducting customer meetings both virtually and face-to-face Preparing commercial proposals, quotations, and presentations Negotiating rates and service agreements Working closely with operational teams to ensure successful onboarding of new accounts Managing and developing a healthy sales pipeline Maintaining CRM records and sales activity reports Achieving agreed revenue and gross profit targets About You The successful candidate will have: Proven experience in freight forwarding or logistics sales Strong knowledge of European and domestic road freight services A demonstrable track record of winning new business Experience managing the full sales process from lead generation to account implementation Excellent communication and relationship-building skills Strong commercial awareness and negotiation ability A self-motivated and results-driven approach The ability to identify customer needs and provide tailored logistics solutions The Opportunity This role would suit an experienced Freight Business Development Manager, Road Freight Sales Executive, Logistics Business Development Manager, Freight Sales Manager, or Commercial Manager who is looking to join a business with strong operational capabilities, excellent market reputation, and genuine opportunities to maximise earnings. If you're a driven sales professional with experience in road freight and a passion for developing new business, I'd be keen to speak with you. Apply today for a confidential discussion. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Jun 12, 2026
Full time
Road Freight Business Development Manager Location: South Coast Salary: Up to 60,000 DOE + Uncapped Bonus Benefits: Company Pension, Car Allowance, Career Development Opportunities I'm currently recruiting on behalf of a highly respected international logistics and freight forwarding business for an experienced Road Freight Business Development Manager to join their growing commercial team on the South Coast. This is an excellent opportunity for a proven freight sales professional to join an established organisation with significant resources, a strong operational network, and ambitious growth plans across the UK and European logistics market. The business offers a comprehensive range of transport and supply chain solutions and has built a strong reputation for service excellence, operational reliability, and long-term customer partnerships. With substantial infrastructure, international reach, and a customer-centric approach, they are well-positioned to support continued commercial growth and provide genuine opportunities for ambitious sales professionals. Why Join? Salary up to 60,000 depending on experience Uncapped bonus potential Company pension scheme Car allowance Join a well-established international logistics business Access to an extensive operational network and broad service offering Strong support from experienced operational and commercial teams Opportunity to sell solutions across multiple transport modes and supply chain services Clear opportunities for career progression and personal development Work within a business that values long-term customer relationships and service quality Secure role within a growing organisation with ambitious expansion plans The Role As Road Freight Business Development Manager, you will be responsible for identifying, developing, and securing new business opportunities across domestic and European road freight services. Working closely with operational and commercial teams, you will target customers requiring tailored transport solutions, building long-term relationships and delivering value-added logistics services. Key responsibilities include: Identifying and securing new road freight business opportunities Developing relationships with importers, exporters, manufacturers, distributors, and retailers Managing the full sales cycle from prospecting through to implementation Conducting customer meetings both virtually and face-to-face Preparing commercial proposals, quotations, and presentations Negotiating rates and service agreements Working closely with operational teams to ensure successful onboarding of new accounts Managing and developing a healthy sales pipeline Maintaining CRM records and sales activity reports Achieving agreed revenue and gross profit targets About You The successful candidate will have: Proven experience in freight forwarding or logistics sales Strong knowledge of European and domestic road freight services A demonstrable track record of winning new business Experience managing the full sales process from lead generation to account implementation Excellent communication and relationship-building skills Strong commercial awareness and negotiation ability A self-motivated and results-driven approach The ability to identify customer needs and provide tailored logistics solutions The Opportunity This role would suit an experienced Freight Business Development Manager, Road Freight Sales Executive, Logistics Business Development Manager, Freight Sales Manager, or Commercial Manager who is looking to join a business with strong operational capabilities, excellent market reputation, and genuine opportunities to maximise earnings. If you're a driven sales professional with experience in road freight and a passion for developing new business, I'd be keen to speak with you. Apply today for a confidential discussion. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Get Recruited (UK) Ltd
Digital Marketing Executive
Get Recruited (UK) Ltd Market Harborough, Leicestershire
Digital Marketing Executive 35,000 - 40,000 + Career Progression + Performance Rewards Market Harborough - Hybrid Working Available Following Onboarding Are you a commercially-minded marketer who enjoys creating opportunities rather than simply managing campaigns? We're looking for a proactive Digital Marketing Executive to help drive the next phase of growth for an established and highly respected SME. This is an opportunity to join a business with exceptional staff retention, a loyal client base, and a genuine commitment to developing its people. The business has built long-standing relationships with its customers and enjoys an excellent reputation within its sector. Now, we're looking for someone who can bring fresh ideas, map new markets, identify opportunities, and create a structured lead generation strategy that puts the business in front of more prospective customers. This is not a role for someone who wants a large budget and a team of specialists. Instead, you'll be someone who thrives on finding creative, low-cost, high-impact ways to generate awareness, engagement and leads. You'll have the freedom to shape the marketing approach, test new ideas and make a measurable commercial impact. The Role You'll take ownership of identifying and engaging new business opportunities through a multi-channel marketing strategy, including: Researching and mapping target markets and ideal customer profiles Building and executing organic lead generation campaigns Managing LinkedIn outreach and social engagement strategies Creating and distributing content across digital channels Supporting email marketing campaigns and nurturing activity Developing prospect databases and audience segmentation Working closely with the sales function to generate qualified opportunities Tracking campaign performance and identifying areas for improvement Identifying future opportunities for paid marketing activity as the business grows What We're Looking For Experience in digital marketing, lead generation, business development marketing or demand generation Strong understanding of LinkedIn, email marketing and organic outreach strategies Comfortable researching markets and building prospecting plans Ability to create engaging content and marketing assets Commercially aware with a focus on generating measurable results Self-motivated, organised and capable of working independently Someone who enjoys testing ideas, learning quickly and finding innovative solutions Why Join? Genuine opportunity to influence business growth Autonomy to shape and develop the marketing strategy Work directly with senior leadership and see the impact of your work Strong culture with excellent employee retention Long-term career progression opportunities as the marketing function expands Flexible hybrid working after onboarding A business that rewards contribution, initiative and success If you're the type of marketer who gets excited by building something, generating opportunities and making a visible difference to a growing business, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jun 12, 2026
Full time
Digital Marketing Executive 35,000 - 40,000 + Career Progression + Performance Rewards Market Harborough - Hybrid Working Available Following Onboarding Are you a commercially-minded marketer who enjoys creating opportunities rather than simply managing campaigns? We're looking for a proactive Digital Marketing Executive to help drive the next phase of growth for an established and highly respected SME. This is an opportunity to join a business with exceptional staff retention, a loyal client base, and a genuine commitment to developing its people. The business has built long-standing relationships with its customers and enjoys an excellent reputation within its sector. Now, we're looking for someone who can bring fresh ideas, map new markets, identify opportunities, and create a structured lead generation strategy that puts the business in front of more prospective customers. This is not a role for someone who wants a large budget and a team of specialists. Instead, you'll be someone who thrives on finding creative, low-cost, high-impact ways to generate awareness, engagement and leads. You'll have the freedom to shape the marketing approach, test new ideas and make a measurable commercial impact. The Role You'll take ownership of identifying and engaging new business opportunities through a multi-channel marketing strategy, including: Researching and mapping target markets and ideal customer profiles Building and executing organic lead generation campaigns Managing LinkedIn outreach and social engagement strategies Creating and distributing content across digital channels Supporting email marketing campaigns and nurturing activity Developing prospect databases and audience segmentation Working closely with the sales function to generate qualified opportunities Tracking campaign performance and identifying areas for improvement Identifying future opportunities for paid marketing activity as the business grows What We're Looking For Experience in digital marketing, lead generation, business development marketing or demand generation Strong understanding of LinkedIn, email marketing and organic outreach strategies Comfortable researching markets and building prospecting plans Ability to create engaging content and marketing assets Commercially aware with a focus on generating measurable results Self-motivated, organised and capable of working independently Someone who enjoys testing ideas, learning quickly and finding innovative solutions Why Join? Genuine opportunity to influence business growth Autonomy to shape and develop the marketing strategy Work directly with senior leadership and see the impact of your work Strong culture with excellent employee retention Long-term career progression opportunities as the marketing function expands Flexible hybrid working after onboarding A business that rewards contribution, initiative and success If you're the type of marketer who gets excited by building something, generating opportunities and making a visible difference to a growing business, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
SER Limited
Provisiong Coordinator
SER Limited Dunfermline, Fife
Provisioning Coordinator Fife £28,000 £30,000 per annum Full-Time Permanent The Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become a key part of the business, helping to ensure customers receive an outstanding experience from onboarding through to ongoing support. The Role Working as part of a collaborative and customer-focused team, you will act as a central point of contact for customers, suppliers, and internal departments, ensuring services are delivered efficiently and issues are resolved promptly. Key Responsibilities Customer Relationship Management Develop and maintain positive relationships with existing customers. Conduct regular customer contact and service reviews. Support customer retention initiatives and promote a positive customer experience. Act as a trusted point of contact for customer enquiries. Service Coordination & Delivery Manage the provisioning of telecoms and connectivity services. Process customer orders and service requests. Coordinate number porting activities and service migrations. Schedule installations and liaise with engineers, suppliers, and customers. Monitor order progress and provide regular updates. Customer Support Handle inbound customer enquiries via telephone and email. Perform basic troubleshooting and diagnostics for broadband and telephony services. Log, update, and manage support tickets. Escalate technical issues to specialist teams where appropriate. Administration Maintain accurate customer records and documentation. Ensure all service requests and customer interactions are recorded within internal systems. Support operational processes and service delivery activities as required. About You The ideal candidate will be highly organised, customer-focused, and confident managing multiple priorities in a busy environment. Essential Skills & Experience Strong communication and interpersonal skills. Excellent organisational and administrative abilities. Ability to prioritise workload and manage competing demands. A proactive and professional approach to customer service. Confidence working with CRM systems and business applications. Desirable Experience Experience within telecommunications, connectivity, broadband, or IT services. Previous experience in customer success, service delivery, account coordination, or customer support. Understanding of VoIP, hosted telephony, broadband, or related technologies. Experience using ticketing or support management systems If you feel like this could be the role for you then please send your cv to (url removed) or give Michael Hodson a call on (phone number removed). SER-IN
Jun 12, 2026
Full time
Provisioning Coordinator Fife £28,000 £30,000 per annum Full-Time Permanent The Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become a key part of the business, helping to ensure customers receive an outstanding experience from onboarding through to ongoing support. The Role Working as part of a collaborative and customer-focused team, you will act as a central point of contact for customers, suppliers, and internal departments, ensuring services are delivered efficiently and issues are resolved promptly. Key Responsibilities Customer Relationship Management Develop and maintain positive relationships with existing customers. Conduct regular customer contact and service reviews. Support customer retention initiatives and promote a positive customer experience. Act as a trusted point of contact for customer enquiries. Service Coordination & Delivery Manage the provisioning of telecoms and connectivity services. Process customer orders and service requests. Coordinate number porting activities and service migrations. Schedule installations and liaise with engineers, suppliers, and customers. Monitor order progress and provide regular updates. Customer Support Handle inbound customer enquiries via telephone and email. Perform basic troubleshooting and diagnostics for broadband and telephony services. Log, update, and manage support tickets. Escalate technical issues to specialist teams where appropriate. Administration Maintain accurate customer records and documentation. Ensure all service requests and customer interactions are recorded within internal systems. Support operational processes and service delivery activities as required. About You The ideal candidate will be highly organised, customer-focused, and confident managing multiple priorities in a busy environment. Essential Skills & Experience Strong communication and interpersonal skills. Excellent organisational and administrative abilities. Ability to prioritise workload and manage competing demands. A proactive and professional approach to customer service. Confidence working with CRM systems and business applications. Desirable Experience Experience within telecommunications, connectivity, broadband, or IT services. Previous experience in customer success, service delivery, account coordination, or customer support. Understanding of VoIP, hosted telephony, broadband, or related technologies. Experience using ticketing or support management systems If you feel like this could be the role for you then please send your cv to (url removed) or give Michael Hodson a call on (phone number removed). SER-IN
CV-Library Ltd
Customer Success Executive
CV-Library Ltd Fleet, Hampshire
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Clear and effective communication skills with customers and colleagues A strong customer-first mindset and proactive approach to learning Strong organisational and time management skills Comfortable using technology and learning new systems quickly Confident problem-solving skills and ability to resolve customer issues Able to work independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Jun 12, 2026
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Clear and effective communication skills with customers and colleagues A strong customer-first mindset and proactive approach to learning Strong organisational and time management skills Comfortable using technology and learning new systems quickly Confident problem-solving skills and ability to resolve customer issues Able to work independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Rebel Recruitment Limited
Business Development Manager
Rebel Recruitment Limited Nottingham, Nottinghamshire
Role: Business Development Manager Location: Remote - 6 monthly meetings Salary: Up to £40k plus commission About the Company We re building a platform that helps organisations deliver meaningful, high-quality feedback. By simplifying processes like observation, appraisal, and professional development, we enable leadership teams to make confident, evidence-informed decisions that improve outcomes across their organisations. Why This Role Matters This is a growth-focused role where your work directly influences the company s success. You ll be trusted to open doors, build relationships with senior decision-makers, and demonstrate clear value to organisations looking to improve how they support their staff. If you enjoy owning the full sales cycle and seeing the tangible results of your efforts, this role gives you that opportunity. What You ll Be Doing You ll take ownership of generating and converting opportunities, from first outreach through to close, while also growing existing relationships. Your day-to-day will involve connecting with senior leaders and executives, running tailored conversations and product demonstrations, and building a strong, predictable pipeline. You ll manage your own portfolio of clients, ensuring they see ongoing value while identifying opportunities to expand partnerships. Alongside this, you ll collaborate closely with marketing, customer success, and product teams to create a smooth experience from first interaction to onboarding and beyond. What You Bring You re someone who is comfortable initiating conversations and building credibility with senior stakeholders. You understand how to run a full sales cycle and can demonstrate a track record of hitting or exceeding targets. You re organised, self-motivated, and resilient, with a consultative approach that focuses on understanding challenges and presenting thoughtful solutions. Strong communication and presentation skills are essential, as is confidence using CRM systems (experience with Pipedrive is a plus). What You ll Get You ll have the autonomy to shape your pipeline and approach, while being part of a collaborative team that values clarity, impact, and continuous improvement. This is an opportunity to play a key role in a growing company where your contribution is visible and valued. If you re looking for a role where you can take ownership, build meaningful relationships, and drive real commercial impact, this could be a strong fit. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Jun 12, 2026
Full time
Role: Business Development Manager Location: Remote - 6 monthly meetings Salary: Up to £40k plus commission About the Company We re building a platform that helps organisations deliver meaningful, high-quality feedback. By simplifying processes like observation, appraisal, and professional development, we enable leadership teams to make confident, evidence-informed decisions that improve outcomes across their organisations. Why This Role Matters This is a growth-focused role where your work directly influences the company s success. You ll be trusted to open doors, build relationships with senior decision-makers, and demonstrate clear value to organisations looking to improve how they support their staff. If you enjoy owning the full sales cycle and seeing the tangible results of your efforts, this role gives you that opportunity. What You ll Be Doing You ll take ownership of generating and converting opportunities, from first outreach through to close, while also growing existing relationships. Your day-to-day will involve connecting with senior leaders and executives, running tailored conversations and product demonstrations, and building a strong, predictable pipeline. You ll manage your own portfolio of clients, ensuring they see ongoing value while identifying opportunities to expand partnerships. Alongside this, you ll collaborate closely with marketing, customer success, and product teams to create a smooth experience from first interaction to onboarding and beyond. What You Bring You re someone who is comfortable initiating conversations and building credibility with senior stakeholders. You understand how to run a full sales cycle and can demonstrate a track record of hitting or exceeding targets. You re organised, self-motivated, and resilient, with a consultative approach that focuses on understanding challenges and presenting thoughtful solutions. Strong communication and presentation skills are essential, as is confidence using CRM systems (experience with Pipedrive is a plus). What You ll Get You ll have the autonomy to shape your pipeline and approach, while being part of a collaborative team that values clarity, impact, and continuous improvement. This is an opportunity to play a key role in a growing company where your contribution is visible and valued. If you re looking for a role where you can take ownership, build meaningful relationships, and drive real commercial impact, this could be a strong fit. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Office Angels
Technical Customer Success Executive
Office Angels Fetcham, Surrey
Technical Customer Success Executive Based in Leatherhead with on-site parking and hybrid working option 9am to 5.30pm, flexible working hours available 33k to 40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more Are you ready to make a significant impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance to join a dynamic team and help partners navigate the exciting journey of digital transformation! You will be at the forefront of my client's mission, serving as the primary contact for new and live accounts. Your role will be crucial in ensuring smooth onboarding and implementation, making every step of the process seamless and efficient. If you're passionate about customer success and have a knack for technical guidance, this is the perfect opportunity for you! Key Responsibilities Lead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions. Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output. Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones. You'll be the organisational backbone of each implementation! Onboarding Design & Process Improvement: Design and continuously refine onboarding processes that enhance the journey Product Advocacy: Represent the customer's voice to the product team, translating feedback into actionable insights. Training & Education: Create and deliver structured onboarding programs, including documentation, webinars, and 1:1 sessions, ensuring clients maximise their platform experience from day one. About You Experience: Experience in SaaS onboarding, implementation, or customer success (experience in Media/Publishing is a plus). Tech Literacy : Comfortable with digital assets (PDFs, APIs, CMS tools) and project management software. Communication Skills : Exceptional written and verbal English, with the ability to explain technical concepts to creative teams. Problem Solver : Proactive in finding workarounds and suggesting long-term solutions to challenges. AI Awareness : A basic understanding of AI tools and their impact on digital publishing workflows. Curiosity about automation and AI is a must! Why Join Our Client? Be part of a product-first team that genuinely values customer experience. Enjoy flexible working hours and the option to work from home one day a week. Make a real impact as the organisation scales and evolves in a fast-paced digital industry. Competitive salary between 33,000 - 40,000 annually, with opportunities for growth. If you're enthusiastic about helping customers succeed and thrive in the digital landscape, we want to hear from you! Join our client in revolutionising the publishing world, one onboarding process at a time. Apply today and be the change! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Full time
Technical Customer Success Executive Based in Leatherhead with on-site parking and hybrid working option 9am to 5.30pm, flexible working hours available 33k to 40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more Are you ready to make a significant impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance to join a dynamic team and help partners navigate the exciting journey of digital transformation! You will be at the forefront of my client's mission, serving as the primary contact for new and live accounts. Your role will be crucial in ensuring smooth onboarding and implementation, making every step of the process seamless and efficient. If you're passionate about customer success and have a knack for technical guidance, this is the perfect opportunity for you! Key Responsibilities Lead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions. Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output. Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones. You'll be the organisational backbone of each implementation! Onboarding Design & Process Improvement: Design and continuously refine onboarding processes that enhance the journey Product Advocacy: Represent the customer's voice to the product team, translating feedback into actionable insights. Training & Education: Create and deliver structured onboarding programs, including documentation, webinars, and 1:1 sessions, ensuring clients maximise their platform experience from day one. About You Experience: Experience in SaaS onboarding, implementation, or customer success (experience in Media/Publishing is a plus). Tech Literacy : Comfortable with digital assets (PDFs, APIs, CMS tools) and project management software. Communication Skills : Exceptional written and verbal English, with the ability to explain technical concepts to creative teams. Problem Solver : Proactive in finding workarounds and suggesting long-term solutions to challenges. AI Awareness : A basic understanding of AI tools and their impact on digital publishing workflows. Curiosity about automation and AI is a must! Why Join Our Client? Be part of a product-first team that genuinely values customer experience. Enjoy flexible working hours and the option to work from home one day a week. Make a real impact as the organisation scales and evolves in a fast-paced digital industry. Competitive salary between 33,000 - 40,000 annually, with opportunities for growth. If you're enthusiastic about helping customers succeed and thrive in the digital landscape, we want to hear from you! Join our client in revolutionising the publishing world, one onboarding process at a time. Apply today and be the change! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
BRIGHTERBOX
Customer Operations Executive
BRIGHTERBOX
This award-winning scale-up, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services). They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.They're now 10 years old with over 10,000 customers, 1,500 cleaners and a consistent track record of rapid growth. They have big plans to replicate this success outside London and in whole new verticals such as gardening and end-of-tenancy cleaning, so they're looking for bright and ambitious people to help make this happen.This role in Customer Ops is their entry point for talented graduates into the business. Previous joiners have moved up into senior management, become marketing leads and have used the skills they've learned to move into all kinds of great roles. Your day-to-day responsibilities: Solving queries and problems from customers and cleaners via phone, messaging and email; you'll have agency to do the right thing, not follow a script Helping to solve thornier issues such as customer complaints or cleaners who need to take time off at late notice Onboarding our new cleaners via online calls, listening to their questions and helping to set them up for succes As you get more experienced, you'll expand your knowledge and responsibilities into any number of areas, for example: using data to match supply (cleaners) with demand (bookings), helping with online help centre content, learning about tradespeople and becoming the main growth person for an entirely new product (like plumbing or gardening!) About you: Passionate about delivering an amazing customer experience Incredibly organised and detail-oriented, with outstanding critical thinking and creative problem solving skills Exceptional communication skills, both written and verbal A positive and high-energy attitude Ambition to take on more responsibility and ownership quickly Benefits: Up to 20 'work from anywhere' days per year Posh Christmas and summer parties Tons of sponsored (but not too heavily organised!) office fun Access to apprenticeships and formal coaching
Jun 12, 2026
Full time
This award-winning scale-up, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services). They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.They're now 10 years old with over 10,000 customers, 1,500 cleaners and a consistent track record of rapid growth. They have big plans to replicate this success outside London and in whole new verticals such as gardening and end-of-tenancy cleaning, so they're looking for bright and ambitious people to help make this happen.This role in Customer Ops is their entry point for talented graduates into the business. Previous joiners have moved up into senior management, become marketing leads and have used the skills they've learned to move into all kinds of great roles. Your day-to-day responsibilities: Solving queries and problems from customers and cleaners via phone, messaging and email; you'll have agency to do the right thing, not follow a script Helping to solve thornier issues such as customer complaints or cleaners who need to take time off at late notice Onboarding our new cleaners via online calls, listening to their questions and helping to set them up for succes As you get more experienced, you'll expand your knowledge and responsibilities into any number of areas, for example: using data to match supply (cleaners) with demand (bookings), helping with online help centre content, learning about tradespeople and becoming the main growth person for an entirely new product (like plumbing or gardening!) About you: Passionate about delivering an amazing customer experience Incredibly organised and detail-oriented, with outstanding critical thinking and creative problem solving skills Exceptional communication skills, both written and verbal A positive and high-energy attitude Ambition to take on more responsibility and ownership quickly Benefits: Up to 20 'work from anywhere' days per year Posh Christmas and summer parties Tons of sponsored (but not too heavily organised!) office fun Access to apprenticeships and formal coaching
Vantage Consulting
Customer Success Manager
Vantage Consulting
Customer Success Manager Location: London Salary: 50,000 - 60,000 Job Type: Permanent Overview We are recruiting on behalf of a global leader in building performance management & optimisation across the built environment sector for a Customer Success Manager . This is a highly visible, customer-facing role responsible for owning customer relationships end-to-end and acting as the Account Lead across multiple stakeholders and internal teams. You will manage and grow a portfolio of strategic customer accounts for a Building Optimisation Platform - a technology-led solution helping customers improve building performance, sustainability outcomes, energy efficiency, and asset optimisation. Key Responsibilities Act as the primary point of contact for major commercial real estate, infrastructure, and corporate clients. Manage approximately 3 to 5 strategic accounts generating 1m- 1.5m in annual revenue. Lead quarterly business reviews and executive-level customer meetings. Drive contract renewals, retention, upselling, and cross-selling opportunities. Present building performance, sustainability, and operational insights to clients. Coordinate delivery, technical, and analytics teams to ensure customer success. Manage customer onboarding and adoption programmes. Represent the voice of the customer internally and support service improvements. Travel regularly across the UK and Europe to maintain strong client relationships. Ideal Candidate 3-7+ years' experience in Customer Success, Strategic/Key Account Management, or Client Services. Proven track record of managing and growing high-value customer relationships. Strong commercial acumen with experience driving renewals, retention, upselling, and cross-selling opportunities. Excellent stakeholder management, presentation, and communication skills. Ability to coordinate multiple internal teams while maintaining ownership of customer outcomes. Experience within commercial real estate, sustainability, energy management, PropTech, building technology, or related sectors. Strong data and reporting mindset, with the ability to communicate insights and value to customers. Technical credibility is advantageous but not essential where strong customer-facing commercial skills are demonstrated. Comfortable with regular UK and European travel. What's on Offer Competitive salary package. Opportunity to join a rapidly growing PropTech and sustainability business. Manage strategic customer relationships and directly influence account growth. Travel across the UK and Europe while building relationships with major customers. Be part of a business focused on sustainability, building performance, energy optimisation, and net-zero initiatives. Hybrid working environment with ambitious growth plans. Benefits 25 days annual leave plus Christmas closure. Private healthcare. Cycle to Work Scheme. NEST Pension Scheme. Why Apply? This is an excellent opportunity to join a fast-growing PropTech and sustainability business, managing strategic customer relationships and contributing directly to the growth of an innovative Building Optimisation Platform. The role offers strong career development opportunities within a dynamic, customer-focused environment.
Jun 11, 2026
Full time
Customer Success Manager Location: London Salary: 50,000 - 60,000 Job Type: Permanent Overview We are recruiting on behalf of a global leader in building performance management & optimisation across the built environment sector for a Customer Success Manager . This is a highly visible, customer-facing role responsible for owning customer relationships end-to-end and acting as the Account Lead across multiple stakeholders and internal teams. You will manage and grow a portfolio of strategic customer accounts for a Building Optimisation Platform - a technology-led solution helping customers improve building performance, sustainability outcomes, energy efficiency, and asset optimisation. Key Responsibilities Act as the primary point of contact for major commercial real estate, infrastructure, and corporate clients. Manage approximately 3 to 5 strategic accounts generating 1m- 1.5m in annual revenue. Lead quarterly business reviews and executive-level customer meetings. Drive contract renewals, retention, upselling, and cross-selling opportunities. Present building performance, sustainability, and operational insights to clients. Coordinate delivery, technical, and analytics teams to ensure customer success. Manage customer onboarding and adoption programmes. Represent the voice of the customer internally and support service improvements. Travel regularly across the UK and Europe to maintain strong client relationships. Ideal Candidate 3-7+ years' experience in Customer Success, Strategic/Key Account Management, or Client Services. Proven track record of managing and growing high-value customer relationships. Strong commercial acumen with experience driving renewals, retention, upselling, and cross-selling opportunities. Excellent stakeholder management, presentation, and communication skills. Ability to coordinate multiple internal teams while maintaining ownership of customer outcomes. Experience within commercial real estate, sustainability, energy management, PropTech, building technology, or related sectors. Strong data and reporting mindset, with the ability to communicate insights and value to customers. Technical credibility is advantageous but not essential where strong customer-facing commercial skills are demonstrated. Comfortable with regular UK and European travel. What's on Offer Competitive salary package. Opportunity to join a rapidly growing PropTech and sustainability business. Manage strategic customer relationships and directly influence account growth. Travel across the UK and Europe while building relationships with major customers. Be part of a business focused on sustainability, building performance, energy optimisation, and net-zero initiatives. Hybrid working environment with ambitious growth plans. Benefits 25 days annual leave plus Christmas closure. Private healthcare. Cycle to Work Scheme. NEST Pension Scheme. Why Apply? This is an excellent opportunity to join a fast-growing PropTech and sustainability business, managing strategic customer relationships and contributing directly to the growth of an innovative Building Optimisation Platform. The role offers strong career development opportunities within a dynamic, customer-focused environment.

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