Milton Keynes, United Kingdom Posted on 07/04/2026 Job Title: Automotive Franchise Director Reports to: Group Managing Director / CEO / Board Direct Reports: Dealer Principals / General Managers, Central Function Heads Scope: Network of 6 Premium Brand Franchised Dealerships Role Overview The Automotive Franchise Director holds full profit and loss responsibility for a network of six premium brand franchised car dealerships operating within the UK. The role provides strategic, commercial, and operational leadership across all sites, ensuring OEM brand standards, financial performance, customer experience, and regulatory compliance are consistently achieved and exceeded. The postholder acts as the senior interface between the dealer group and manufacturer partners, leading growth, transformation, and performance improvement across sales, aftersales, customer retention, and operational efficiency. Key Responsibilities Strategic Leadership & Franchise Performance Provide overall strategic direction for the franchised dealership network in alignment with group objectives and OEM strategy Translate manufacturer targets and group goals into actionable dealership business plans Drive sustainable growth across new vehicle sales, used vehicles, aftersales, finance, insurance, and mobility services Identify and deliver opportunities for network expansion, market share growth, and operational optimisation Lead change initiatives including digital retailing, agency models, electrification, and new OEM operating frameworks OEM & Franchise Relationship Management Act as the primary senior contact for OEM franchise partners Ensure full compliance with franchise agreements, brand standards, and operating guidelines Lead manufacturer performance reviews, audits, and network meetings Negotiate targets, development plans, and investment requirements Manage franchise renewal processes and new product or brand introductions Hold full P&L accountability across all six dealerships Develop and manage annual budgets, forecasts, and long term financial plans Monitor and optimise key financial drivers including margin, cost control, working capital, and stock turn Ensure strong cashflow management and return on investment Review financial performance at dealership and network level, implementing corrective actions where required Provide leadership across new car, used car, fleet, and aftersales operations Drive consistent delivery of manufacturer KPIs, CSI/NPS scores, and customer retention targets Ensure best in class customer journeys across sales and service channels Champion digital retailing, omnichannel sales, and process innovation Ensure pricing strategy, stock management, and sales processes are aligned to premium brand positioning Lead, develop, and hold accountable a senior leadership team including Dealer Principals, General Managers, and Department Heads Build a high performance culture focused on accountability, engagement, and continuous improvement Oversee succession planning, leadership development, and talent retention across the network Ensure training and development align with OEM requirements and future skills needs Promote consistent management standards, behaviours, and values across all sites Governance, Compliance & Risk Management Ensure compliance with UK automotive regulations, FCA requirements, and OEM governance frameworks Maintain robust controls across health & safety, HR compliance, financial governance, and data protection Oversee management of risk, audit outcomes, and corrective action plans Ensure dealership operations align with ESG objectives and corporate responsibility standards Reporting & Board Engagement Provide clear, accurate, and timely reporting to the Board and senior leadership Present business cases, investment proposals, and performance reviews Use data, insight, and market intelligence to inform strategic decision making Monitor competitor activity and changing market conditions Requirements Skills, Experience & Qualifications Proven experience in a senior automotive leadership role (e.g. Franchise Director, Regional Director, Divisional Director, Managing Director) Demonstrable responsibility for multi site franchised dealership operations Extensive experience working with premium or luxury automotive brands Strong track record of P&L ownership and commercial performance delivery Experience managing senior leadership teams and complex stakeholder relationships Direct experience working with OEMs in a franchised automotive environment Strong strategic thinking and commercial acumen Excellent OEM, board level, and stakeholder relationship management skills Deep understanding of automotive retail KPIs, FCA regulation, and manufacturer standards Ability to lead through change and transformation Data driven decision making and financial literacy Strong communication, negotiation, and leadership capability Desirable Qualifications Degree or equivalent professional qualification Automotive industry leadership or executive development programmes Strong familiarity with premium brand operating models, electrification, and agency frameworks Key Performance Indicators (KPIs) Network profitability and return on capital Manufacturer performance metrics and franchise compliance Customer satisfaction and retention Market share growth and brand performance Leadership capability and succession readiness Risk, audit, and regulatory compliance outcomes What This Role Delivers A high performing, compliant, and future ready premium franchise network Strong OEM relationships and brand representation Sustainable commercial growth and customer loyalty Consistent leadership standards across all dealerships
May 15, 2026
Full time
Milton Keynes, United Kingdom Posted on 07/04/2026 Job Title: Automotive Franchise Director Reports to: Group Managing Director / CEO / Board Direct Reports: Dealer Principals / General Managers, Central Function Heads Scope: Network of 6 Premium Brand Franchised Dealerships Role Overview The Automotive Franchise Director holds full profit and loss responsibility for a network of six premium brand franchised car dealerships operating within the UK. The role provides strategic, commercial, and operational leadership across all sites, ensuring OEM brand standards, financial performance, customer experience, and regulatory compliance are consistently achieved and exceeded. The postholder acts as the senior interface between the dealer group and manufacturer partners, leading growth, transformation, and performance improvement across sales, aftersales, customer retention, and operational efficiency. Key Responsibilities Strategic Leadership & Franchise Performance Provide overall strategic direction for the franchised dealership network in alignment with group objectives and OEM strategy Translate manufacturer targets and group goals into actionable dealership business plans Drive sustainable growth across new vehicle sales, used vehicles, aftersales, finance, insurance, and mobility services Identify and deliver opportunities for network expansion, market share growth, and operational optimisation Lead change initiatives including digital retailing, agency models, electrification, and new OEM operating frameworks OEM & Franchise Relationship Management Act as the primary senior contact for OEM franchise partners Ensure full compliance with franchise agreements, brand standards, and operating guidelines Lead manufacturer performance reviews, audits, and network meetings Negotiate targets, development plans, and investment requirements Manage franchise renewal processes and new product or brand introductions Hold full P&L accountability across all six dealerships Develop and manage annual budgets, forecasts, and long term financial plans Monitor and optimise key financial drivers including margin, cost control, working capital, and stock turn Ensure strong cashflow management and return on investment Review financial performance at dealership and network level, implementing corrective actions where required Provide leadership across new car, used car, fleet, and aftersales operations Drive consistent delivery of manufacturer KPIs, CSI/NPS scores, and customer retention targets Ensure best in class customer journeys across sales and service channels Champion digital retailing, omnichannel sales, and process innovation Ensure pricing strategy, stock management, and sales processes are aligned to premium brand positioning Lead, develop, and hold accountable a senior leadership team including Dealer Principals, General Managers, and Department Heads Build a high performance culture focused on accountability, engagement, and continuous improvement Oversee succession planning, leadership development, and talent retention across the network Ensure training and development align with OEM requirements and future skills needs Promote consistent management standards, behaviours, and values across all sites Governance, Compliance & Risk Management Ensure compliance with UK automotive regulations, FCA requirements, and OEM governance frameworks Maintain robust controls across health & safety, HR compliance, financial governance, and data protection Oversee management of risk, audit outcomes, and corrective action plans Ensure dealership operations align with ESG objectives and corporate responsibility standards Reporting & Board Engagement Provide clear, accurate, and timely reporting to the Board and senior leadership Present business cases, investment proposals, and performance reviews Use data, insight, and market intelligence to inform strategic decision making Monitor competitor activity and changing market conditions Requirements Skills, Experience & Qualifications Proven experience in a senior automotive leadership role (e.g. Franchise Director, Regional Director, Divisional Director, Managing Director) Demonstrable responsibility for multi site franchised dealership operations Extensive experience working with premium or luxury automotive brands Strong track record of P&L ownership and commercial performance delivery Experience managing senior leadership teams and complex stakeholder relationships Direct experience working with OEMs in a franchised automotive environment Strong strategic thinking and commercial acumen Excellent OEM, board level, and stakeholder relationship management skills Deep understanding of automotive retail KPIs, FCA regulation, and manufacturer standards Ability to lead through change and transformation Data driven decision making and financial literacy Strong communication, negotiation, and leadership capability Desirable Qualifications Degree or equivalent professional qualification Automotive industry leadership or executive development programmes Strong familiarity with premium brand operating models, electrification, and agency frameworks Key Performance Indicators (KPIs) Network profitability and return on capital Manufacturer performance metrics and franchise compliance Customer satisfaction and retention Market share growth and brand performance Leadership capability and succession readiness Risk, audit, and regulatory compliance outcomes What This Role Delivers A high performing, compliant, and future ready premium franchise network Strong OEM relationships and brand representation Sustainable commercial growth and customer loyalty Consistent leadership standards across all dealerships
Assistant Project Manager page is loaded Assistant Project Managerlocations: Power\_T&D\_Glasgowtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100231United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.Short Description for Internal CandidatesUnited Infrastructure Power T&D are seeking an Assistant Project Manager based in the Dumfries area of Scotland. The role will ensure delivery excellence on assigned projects by effectively managing scope, schedule, cost, and risk, while providing clarity and assurance to stakeholders, overseeing progress, and adhering to organizational procedures and safety standards.Description for External Candidates Remarkable people, trusted by clients to design and advance the world. United Infrastructure Power T&D have works issued under the Scottish Power Strategic Framework and are recruiting for an Assistant Project Manager to support on an overhead lines project based in the Dumfries area. This role is site based, and you will need to be flexible in your work location as you will be away from home for periods of time and will travel and work.You will have experience of development and delivery of multi-million-pound projects to deliver safely, on-time and within budget. Experience of working with transmission and distribution network operators would be advantageous but is not essential. Apply now to join our team and take your career to the next level! The Role As Assistant Project Manager, you'll support the Project Director in overseeing project delivery, managing scope, schedule, cost, and risk while ensuring stakeholder clarity, aligning with UI Power T&D and client goals, and applying high standards throughout all project phases, including design and construction, with essential experience in handling T&D project design and budgets.A relevant technical degree or equivalent demonstrable experience in a related sector is required, along with proven project delivery skills in areas such as construction management, stakeholder management, cost estimation, project planning, and effective communication, while demonstrating strong organisational abilities and initiative. Our Clients and Projects Designing the future. Transforming the world . As a prominent provider of engineering and construction services in the UK transmission and distribution sector, we are dedicated to leading the way towards achieving net zero. We have secured a robust workstream for the upcoming years, offering a unique opportunity for successful candidates to contribute to our ongoing Project Management team's outputs. Your involvement will help contribute to the expansion of network capacity crucial for fulfilling the UK government's 2030 objectives, Great British Energy's mission and the pivotal transition to a sustainable, net-zero future. What we can offer Meaningful and interesting projects delivered to leaders of industry across emerging energy sectors Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package ; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Typical Responsibilities: In support of the Project Director, general management of the project to deliver targets in respect of safety, time, cost quality and customer satisfaction. Coordination and management of subcontractors and suppliers to deliver the agreed works on time and budget. Work closely with the Commercial team ensuring that all matters relating to commercial and operations are fully aligned and managed. Ensure the programme for the works accurately reflects progress to date and plans to complete. Prepare and submit correspondence to the client in accordance with the contract requirements. Contribute to development of execution plans for future phases of the project. Active customer and stakeholder engagement to support project delivery.At United Infrastructure, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. University degree in a relevant technical discipline or equivalent qualifications and experience. Demonstrated project delivery, with experience in the Transmission and Distribution sector, or a related sector with a focus on groundworks and civil engineering.With secured workstream for years to come and a people-focused approach, this opportunity comes with excellent benefits. Apply today and take the first step towards a rewarding career.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. (blob:)0:00 / 2:18 Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
May 15, 2026
Full time
Assistant Project Manager page is loaded Assistant Project Managerlocations: Power\_T&D\_Glasgowtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100231United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.Short Description for Internal CandidatesUnited Infrastructure Power T&D are seeking an Assistant Project Manager based in the Dumfries area of Scotland. The role will ensure delivery excellence on assigned projects by effectively managing scope, schedule, cost, and risk, while providing clarity and assurance to stakeholders, overseeing progress, and adhering to organizational procedures and safety standards.Description for External Candidates Remarkable people, trusted by clients to design and advance the world. United Infrastructure Power T&D have works issued under the Scottish Power Strategic Framework and are recruiting for an Assistant Project Manager to support on an overhead lines project based in the Dumfries area. This role is site based, and you will need to be flexible in your work location as you will be away from home for periods of time and will travel and work.You will have experience of development and delivery of multi-million-pound projects to deliver safely, on-time and within budget. Experience of working with transmission and distribution network operators would be advantageous but is not essential. Apply now to join our team and take your career to the next level! The Role As Assistant Project Manager, you'll support the Project Director in overseeing project delivery, managing scope, schedule, cost, and risk while ensuring stakeholder clarity, aligning with UI Power T&D and client goals, and applying high standards throughout all project phases, including design and construction, with essential experience in handling T&D project design and budgets.A relevant technical degree or equivalent demonstrable experience in a related sector is required, along with proven project delivery skills in areas such as construction management, stakeholder management, cost estimation, project planning, and effective communication, while demonstrating strong organisational abilities and initiative. Our Clients and Projects Designing the future. Transforming the world . As a prominent provider of engineering and construction services in the UK transmission and distribution sector, we are dedicated to leading the way towards achieving net zero. We have secured a robust workstream for the upcoming years, offering a unique opportunity for successful candidates to contribute to our ongoing Project Management team's outputs. Your involvement will help contribute to the expansion of network capacity crucial for fulfilling the UK government's 2030 objectives, Great British Energy's mission and the pivotal transition to a sustainable, net-zero future. What we can offer Meaningful and interesting projects delivered to leaders of industry across emerging energy sectors Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package ; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Typical Responsibilities: In support of the Project Director, general management of the project to deliver targets in respect of safety, time, cost quality and customer satisfaction. Coordination and management of subcontractors and suppliers to deliver the agreed works on time and budget. Work closely with the Commercial team ensuring that all matters relating to commercial and operations are fully aligned and managed. Ensure the programme for the works accurately reflects progress to date and plans to complete. Prepare and submit correspondence to the client in accordance with the contract requirements. Contribute to development of execution plans for future phases of the project. Active customer and stakeholder engagement to support project delivery.At United Infrastructure, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. University degree in a relevant technical discipline or equivalent qualifications and experience. Demonstrated project delivery, with experience in the Transmission and Distribution sector, or a related sector with a focus on groundworks and civil engineering.With secured workstream for years to come and a people-focused approach, this opportunity comes with excellent benefits. Apply today and take the first step towards a rewarding career.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. (blob:)0:00 / 2:18 Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
We are looking to recruit for a Client Services Manager to provide a professional, friendly and efficient first point of contact for clients, prospects and visitors, ensuring a seamless client experience while supporting Financial Planners and the wider team with diary management, client servicing, compliance and general administration. Key Responsibilities: Act as the first point of contact for all incoming enquiries. Meet and greet clients and guests on arrival at the office. Organise client and prospective client meetings, managing all Financial Planners' diaries effectively. Prepare and issue client documentation before and after meetings. Attend client meetings when required. Complete Anti-Money Laundering (AML) checks. Prepare and check client meeting packs in advance, keeping diaries updated with amendments. Ensure all professional logs are up to date, highlighting and chasing any outstanding documents. Complete checklists, scan and file documentation to the back-office system. Provide weekly Management Information to the Practice/Operations Manager. Manage Financial Planners' general queries, calls and invitations. Attend and record weekly team meetings and quarterly open forum meetings. Skills & Experience: Previous experience in a client-facing or administrative role, ideally within and IFA admin, financial services or a professional office environment. Strong organisational skills with the ability to manage multiple diaries and competing priorities. Excellent communication skills (written, verbal and in-person). High attention to detail and accuracy. Proficient in Microsoft Office and comfortable with CRM/back-office systems. Professional, approachable, and discreet in handling sensitive information. Client-focused with a proactive, "can-do" attitude. Friendly, professional and confident in dealing with clients and colleagues. Team player with the ability to work independently when required. Reliable, trustworthy and conscientious. A fantastic benefits package including 4 day working week with no reduction in your salary. 28 days holiday per year plus bank holiday (reduced by 20% due to 4-day week). 1 week off for Christmas, not taken from your annual leave entitlement. Company pension scheme (after 3 months). Private Medical Insurance (after 12 months). Summer & Christmas bonus based on company performance. Team away days and social events throughout the year. Supporting, friendly team with opportunities to progress.
May 15, 2026
Full time
We are looking to recruit for a Client Services Manager to provide a professional, friendly and efficient first point of contact for clients, prospects and visitors, ensuring a seamless client experience while supporting Financial Planners and the wider team with diary management, client servicing, compliance and general administration. Key Responsibilities: Act as the first point of contact for all incoming enquiries. Meet and greet clients and guests on arrival at the office. Organise client and prospective client meetings, managing all Financial Planners' diaries effectively. Prepare and issue client documentation before and after meetings. Attend client meetings when required. Complete Anti-Money Laundering (AML) checks. Prepare and check client meeting packs in advance, keeping diaries updated with amendments. Ensure all professional logs are up to date, highlighting and chasing any outstanding documents. Complete checklists, scan and file documentation to the back-office system. Provide weekly Management Information to the Practice/Operations Manager. Manage Financial Planners' general queries, calls and invitations. Attend and record weekly team meetings and quarterly open forum meetings. Skills & Experience: Previous experience in a client-facing or administrative role, ideally within and IFA admin, financial services or a professional office environment. Strong organisational skills with the ability to manage multiple diaries and competing priorities. Excellent communication skills (written, verbal and in-person). High attention to detail and accuracy. Proficient in Microsoft Office and comfortable with CRM/back-office systems. Professional, approachable, and discreet in handling sensitive information. Client-focused with a proactive, "can-do" attitude. Friendly, professional and confident in dealing with clients and colleagues. Team player with the ability to work independently when required. Reliable, trustworthy and conscientious. A fantastic benefits package including 4 day working week with no reduction in your salary. 28 days holiday per year plus bank holiday (reduced by 20% due to 4-day week). 1 week off for Christmas, not taken from your annual leave entitlement. Company pension scheme (after 3 months). Private Medical Insurance (after 12 months). Summer & Christmas bonus based on company performance. Team away days and social events throughout the year. Supporting, friendly team with opportunities to progress.
Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast-paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers' hours regulations? If so, join us as our Transport Shift Manager based in our Bramhall, Cheshire depot for our customer Phillips 66. This is a full time 40 hours per week, permanent position based on site with core hours of Monday to Friday 10:00 to 18:00 (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £37,500 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts! What you'll do on a typical day: Shift operations & customer Service: Manage day-to-day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return-to-work interviews and daily issue resolution Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders Health, safety & compliance: Promote a strong safety culture through near-miss reporting, daily briefings, and strict compliance with drivers' hours, working time directives and tachograph regulations Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance What you need to succeed at GXO: Adaptable & customer-focused: Thrives in fast-paced environments with a flexible, can-do attitude and a strong ability to understand and respond to customer needs Strong communicator & relationship builder: Communicates effectively with customers, drivers and senior managers, building positive and professional working relationships Self-motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 15, 2026
Full time
Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast-paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers' hours regulations? If so, join us as our Transport Shift Manager based in our Bramhall, Cheshire depot for our customer Phillips 66. This is a full time 40 hours per week, permanent position based on site with core hours of Monday to Friday 10:00 to 18:00 (flexibility required for business needs). Pay, benefits and more: We're looking to offer a salary of up to £37,500 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts! What you'll do on a typical day: Shift operations & customer Service: Manage day-to-day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return-to-work interviews and daily issue resolution Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders Health, safety & compliance: Promote a strong safety culture through near-miss reporting, daily briefings, and strict compliance with drivers' hours, working time directives and tachograph regulations Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance What you need to succeed at GXO: Adaptable & customer-focused: Thrives in fast-paced environments with a flexible, can-do attitude and a strong ability to understand and respond to customer needs Strong communicator & relationship builder: Communicates effectively with customers, drivers and senior managers, building positive and professional working relationships Self-motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
We currently have an opportunity to join a hotel in Oban as Food & Beverage Manager. This hotel is currently undergoing a refurb with the first 30 rooms already been refurbished and the next stage is imminent. This is your chance to be part of a relaunch, with new rooms, new menu and a fabulous new offer for guests. You will play an integral role in the relaunch of the hotel. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Key Responsibilities Overseeing Daily Operations: As F&B Manager you will supervise all aspects of food and beverage services, ensuring that operations run smoothly. This includes managing dining areas, bars, room service, and event catering . Staff Management and Training : Working closely with the General Manager you will be tasked with recruiting, training, and supervising staff to uphold service standards. Regular performance evaluations and ongoing training sessions are essential to maintain a competent team. Inventory and Cost Control: Ensuring you monitor inventory levels, manage supplier relationships, and implement cost-control measures to minimize waste and maximize efficiency. Ensuring Compliance with Health and Safety Regulations: Maintaining high standards of hygiene and ensuring compliance with health and safety regulations is a critical to this role. This includes regular inspections and staff training on safety protocols. Customer Service Excellence : Addressing customer feedback and resolving complaints promptly, while striving to enhance guest satisfaction through attentive service and quality offerings. Financial Management : Responsible for budgeting, forecasting, and financial reporting, ensuring that the food and beverage department meets its financial targets. Providing reports on a weekly basis Essential Skills required Leadership and Communication : Effective team management and clear communication are crucial. Organizational Skill s: Ability to multitask and manage various aspects of operations simultaneously. Financial Acumen : Understanding of budgeting, cost control, and financial reporting. Customer-Centric Approach : Commitment to delivering exceptional guest experiences. Experience: At least one year experience in similar role or as assistant looking for your next career step. Experience : Must have experience in both Restaurant and Bar operations. Career Path, Opportunities and benefits Company Pension Scheme £16-17/hr Preferential Accommodation Rates for hotel group Staff and Family/Friends Rates at the hotel Share of monthly service charge Staff Accommodation available at a small charge with 2 eals a day and all bills included Opportunities for career growth due to being part of one of the largest independent hotel groups in the UK THERE IS NO SKILLED WORKER VISA SPONSORSHIP AVAILABLE FOR THIS ROLE - ONLY THOSE WITH FULL RIGHT TO WORK IN THE UK SHOULD APPLY AND CAN WORK FULL TIME
May 15, 2026
Full time
We currently have an opportunity to join a hotel in Oban as Food & Beverage Manager. This hotel is currently undergoing a refurb with the first 30 rooms already been refurbished and the next stage is imminent. This is your chance to be part of a relaunch, with new rooms, new menu and a fabulous new offer for guests. You will play an integral role in the relaunch of the hotel. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Key Responsibilities Overseeing Daily Operations: As F&B Manager you will supervise all aspects of food and beverage services, ensuring that operations run smoothly. This includes managing dining areas, bars, room service, and event catering . Staff Management and Training : Working closely with the General Manager you will be tasked with recruiting, training, and supervising staff to uphold service standards. Regular performance evaluations and ongoing training sessions are essential to maintain a competent team. Inventory and Cost Control: Ensuring you monitor inventory levels, manage supplier relationships, and implement cost-control measures to minimize waste and maximize efficiency. Ensuring Compliance with Health and Safety Regulations: Maintaining high standards of hygiene and ensuring compliance with health and safety regulations is a critical to this role. This includes regular inspections and staff training on safety protocols. Customer Service Excellence : Addressing customer feedback and resolving complaints promptly, while striving to enhance guest satisfaction through attentive service and quality offerings. Financial Management : Responsible for budgeting, forecasting, and financial reporting, ensuring that the food and beverage department meets its financial targets. Providing reports on a weekly basis Essential Skills required Leadership and Communication : Effective team management and clear communication are crucial. Organizational Skill s: Ability to multitask and manage various aspects of operations simultaneously. Financial Acumen : Understanding of budgeting, cost control, and financial reporting. Customer-Centric Approach : Commitment to delivering exceptional guest experiences. Experience: At least one year experience in similar role or as assistant looking for your next career step. Experience : Must have experience in both Restaurant and Bar operations. Career Path, Opportunities and benefits Company Pension Scheme £16-17/hr Preferential Accommodation Rates for hotel group Staff and Family/Friends Rates at the hotel Share of monthly service charge Staff Accommodation available at a small charge with 2 eals a day and all bills included Opportunities for career growth due to being part of one of the largest independent hotel groups in the UK THERE IS NO SKILLED WORKER VISA SPONSORSHIP AVAILABLE FOR THIS ROLE - ONLY THOSE WITH FULL RIGHT TO WORK IN THE UK SHOULD APPLY AND CAN WORK FULL TIME
We have an exciting opportunity that has arisen for an Operation & Compliance Manager for a Prep School based in Chelsea. The successful candidate will provide operational and compliance support, working in close partnership with the Head and staff team to ensure that the school runs efficiently and complies with all aspects of the independent school standards. The Operations & Compliance Manager will line manage the office administrator and catering assistant and oversee the regular and occasional contractors who provide services across the school. The Operations Manager will be report daily to the Head and work closely with the Group Compliance Manager and Finance team to ensure effective and efficient running of the school. Finance & Information Systems To collate pupil and statistical data for monthly reporting to the LA, the Head and Forfar Group To manage the monthly payroll adjustments and submit to the Group Payroll Officer To liaise with Group Finance to manage the school budget, including invoicing. To manage, with the Head, staff salaries as required. To lead the Bursary process, liaising with parents and the Bursary Diligence contractor, providing recommendations to the Head on the allocation of Bursary funds Safer Recruitment To support the Head and SLT in the recruitment of staff as required To lead all safer recruiting and vetting checks required by new members of staff, third party suppliers, agency staff, contractors and volunteers as appropriate To provide leadership and management of those contractors involved in outsourced estate maintenance, Health and Safety and cleaning contracts Support visitor management - including meeting and escorting as required General To promote and safeguard the welfare of pupils To comply with the school's safeguarding and child protection policy and ensure that any concerns relating to the safety or welfare of children are reported immediately to the Designated Safeguarding Lead (DSL) To work within the framework provided by the school's policies and procedures to fulfil the general aims and objectives of the school and to carry out the roles outlines in their respective job descriptions to the highest level To read other policies and guidance as and when required to do so by the DSL, Head or other members of the Senior Leadership Team To act consistently, in a calm supportive manner with colleagues To attend staff meetings, open days, briefings, parent events, INSET days and support other school events as required. To communicate in a timely and effective manner with parents To undertake other specific duties which may, from time to time, be reasonably requested by the Head To meet all deadlines for the efficient running of the school Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.
May 15, 2026
Full time
We have an exciting opportunity that has arisen for an Operation & Compliance Manager for a Prep School based in Chelsea. The successful candidate will provide operational and compliance support, working in close partnership with the Head and staff team to ensure that the school runs efficiently and complies with all aspects of the independent school standards. The Operations & Compliance Manager will line manage the office administrator and catering assistant and oversee the regular and occasional contractors who provide services across the school. The Operations Manager will be report daily to the Head and work closely with the Group Compliance Manager and Finance team to ensure effective and efficient running of the school. Finance & Information Systems To collate pupil and statistical data for monthly reporting to the LA, the Head and Forfar Group To manage the monthly payroll adjustments and submit to the Group Payroll Officer To liaise with Group Finance to manage the school budget, including invoicing. To manage, with the Head, staff salaries as required. To lead the Bursary process, liaising with parents and the Bursary Diligence contractor, providing recommendations to the Head on the allocation of Bursary funds Safer Recruitment To support the Head and SLT in the recruitment of staff as required To lead all safer recruiting and vetting checks required by new members of staff, third party suppliers, agency staff, contractors and volunteers as appropriate To provide leadership and management of those contractors involved in outsourced estate maintenance, Health and Safety and cleaning contracts Support visitor management - including meeting and escorting as required General To promote and safeguard the welfare of pupils To comply with the school's safeguarding and child protection policy and ensure that any concerns relating to the safety or welfare of children are reported immediately to the Designated Safeguarding Lead (DSL) To work within the framework provided by the school's policies and procedures to fulfil the general aims and objectives of the school and to carry out the roles outlines in their respective job descriptions to the highest level To read other policies and guidance as and when required to do so by the DSL, Head or other members of the Senior Leadership Team To act consistently, in a calm supportive manner with colleagues To attend staff meetings, open days, briefings, parent events, INSET days and support other school events as required. To communicate in a timely and effective manner with parents To undertake other specific duties which may, from time to time, be reasonably requested by the Head To meet all deadlines for the efficient running of the school Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is a home based role covering the East Anglia territory. We are seeking an experienced and commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging solutions within their businesses while ensuring continued satisfaction and loyalty. Key Responsibilities: Account Management & Retention Act as the main point of contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales Growth & Development Identify and pursue opportunities to grow revenue within existing accounts through cross-selling, up-selling, and innovation. Develop and implement account growth plans tailored to each customer. The work mix for this role is predominately Account Management and retention but we expect an element to be new business and line extension growth also. Collaborate with internal teams (Customer Service, Production, Design) to ensure effective delivery and service. Reporting & Forecasting Maintain accurate account records and sales forecasts using CRM systems. Report regularly to the General Manager on account performance, risks, and opportunities. Monitor market trends, competitor activity, and customer developments. Team Collaboration Work closely with colleagues in Sales, Operations, and Customer Service to support seamless customer experiences. Attend occasional team meetings and training sessions at our Beacon site. Key Skills & Experience: Proven experience in Key Account Management or B2B Sales, ideally in packaging, manufacturing, or a related industry. Strong relationship-building and communication skills. Demonstrated ability to grow accounts and drive customer loyalty. Commercially astute with excellent negotiation and problem-solving skills. Self-motivated and comfortable working independently from a home base. Proficient in CRM systems and Microsoft Office tools. Full UK driving licence and willingness to travel within East Anglia region and to the Beacon site in Aldershot as required. What We Offer Competitive salary plus performance based bonus & benefits, including annual leave, pension, and a Cycle to Work scheme Company car or car allowance Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
May 15, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is a home based role covering the East Anglia territory. We are seeking an experienced and commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging solutions within their businesses while ensuring continued satisfaction and loyalty. Key Responsibilities: Account Management & Retention Act as the main point of contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales Growth & Development Identify and pursue opportunities to grow revenue within existing accounts through cross-selling, up-selling, and innovation. Develop and implement account growth plans tailored to each customer. The work mix for this role is predominately Account Management and retention but we expect an element to be new business and line extension growth also. Collaborate with internal teams (Customer Service, Production, Design) to ensure effective delivery and service. Reporting & Forecasting Maintain accurate account records and sales forecasts using CRM systems. Report regularly to the General Manager on account performance, risks, and opportunities. Monitor market trends, competitor activity, and customer developments. Team Collaboration Work closely with colleagues in Sales, Operations, and Customer Service to support seamless customer experiences. Attend occasional team meetings and training sessions at our Beacon site. Key Skills & Experience: Proven experience in Key Account Management or B2B Sales, ideally in packaging, manufacturing, or a related industry. Strong relationship-building and communication skills. Demonstrated ability to grow accounts and drive customer loyalty. Commercially astute with excellent negotiation and problem-solving skills. Self-motivated and comfortable working independently from a home base. Proficient in CRM systems and Microsoft Office tools. Full UK driving licence and willingness to travel within East Anglia region and to the Beacon site in Aldershot as required. What We Offer Competitive salary plus performance based bonus & benefits, including annual leave, pension, and a Cycle to Work scheme Company car or car allowance Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is a home based role covering the East Anglia territory. We are seeking an experienced and commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging solutions within their businesses while ensuring continued satisfaction and loyalty. Key Responsibilities: Account Management & Retention Act as the main point of contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales Growth & Development Identify and pursue opportunities to grow revenue within existing accounts through cross-selling, up-selling, and innovation. Develop and implement account growth plans tailored to each customer. The work mix for this role is predominately Account Management and retention but we expect an element to be new business and line extension growth also. Collaborate with internal teams (Customer Service, Production, Design) to ensure effective delivery and service. Reporting & Forecasting Maintain accurate account records and sales forecasts using CRM systems. Report regularly to the General Manager on account performance, risks, and opportunities. Monitor market trends, competitor activity, and customer developments. Team Collaboration Work closely with colleagues in Sales, Operations, and Customer Service to support seamless customer experiences. Attend occasional team meetings and training sessions at our Beacon site. Key Skills & Experience: Proven experience in Key Account Management or B2B Sales, ideally in packaging, manufacturing, or a related industry. Strong relationship-building and communication skills. Demonstrated ability to grow accounts and drive customer loyalty. Commercially astute with excellent negotiation and problem-solving skills. Self-motivated and comfortable working independently from a home base. Proficient in CRM systems and Microsoft Office tools. Full UK driving licence and willingness to travel within East Anglia region and to the Beacon site in Aldershot as required. What We Offer Competitive salary plus performance based bonus & benefits, including annual leave, pension, and a Cycle to Work scheme Company car or car allowance Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
May 15, 2026
Full time
Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role This is a home based role covering the East Anglia territory. We are seeking an experienced and commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging solutions within their businesses while ensuring continued satisfaction and loyalty. Key Responsibilities: Account Management & Retention Act as the main point of contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales Growth & Development Identify and pursue opportunities to grow revenue within existing accounts through cross-selling, up-selling, and innovation. Develop and implement account growth plans tailored to each customer. The work mix for this role is predominately Account Management and retention but we expect an element to be new business and line extension growth also. Collaborate with internal teams (Customer Service, Production, Design) to ensure effective delivery and service. Reporting & Forecasting Maintain accurate account records and sales forecasts using CRM systems. Report regularly to the General Manager on account performance, risks, and opportunities. Monitor market trends, competitor activity, and customer developments. Team Collaboration Work closely with colleagues in Sales, Operations, and Customer Service to support seamless customer experiences. Attend occasional team meetings and training sessions at our Beacon site. Key Skills & Experience: Proven experience in Key Account Management or B2B Sales, ideally in packaging, manufacturing, or a related industry. Strong relationship-building and communication skills. Demonstrated ability to grow accounts and drive customer loyalty. Commercially astute with excellent negotiation and problem-solving skills. Self-motivated and comfortable working independently from a home base. Proficient in CRM systems and Microsoft Office tools. Full UK driving licence and willingness to travel within East Anglia region and to the Beacon site in Aldershot as required. What We Offer Competitive salary plus performance based bonus & benefits, including annual leave, pension, and a Cycle to Work scheme Company car or car allowance Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. Branch/RM in the following core processes, Credit proposal processing, relationship facilitation, analysis/documentation and customer service and will liaise with Branch Operations Staff in execution of these duties. Whilst specific duties may be allocated by the Branch/relationship Manager, this is strictly on the basis the RSO is only following duties outside of scope of regulations as set by the Certification Regime Such as; Credit Proposal Processing Prepare Various types of proposals for credit facilities, Ensure Cps go through a full balance sheet, income statement and cash flow analysis, Scrutiny of all documents, accounts payment history etc. Relationship Facilitation & Service Follow a structured process as assigned by RM/SRM to service existing customer. May visit the customer with/without RM and write the call report, Resolve client query without further escalation. Must respond promptly to emails and telephone calls. Analysis/Documentation Support Maintain the validity of accounts, monitoring receipt of payments from customer and documentation of their facilities. Monitor all accounts in term of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD Retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, Maintain insurance policies, Stock reports etc SKILLS Financial analysis Credit writing skills Working level general understanding of Legal documentation, property insurance documents and valuation reports Computer literate with working knowledge of word processing and database software as well as competent in internet usage Strong verbal and written communication skills Preferably bilingual (English and Urdu / and or Punjabi) Willing team player Knowledge of banking operations and regulations
May 15, 2026
Full time
The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. Branch/RM in the following core processes, Credit proposal processing, relationship facilitation, analysis/documentation and customer service and will liaise with Branch Operations Staff in execution of these duties. Whilst specific duties may be allocated by the Branch/relationship Manager, this is strictly on the basis the RSO is only following duties outside of scope of regulations as set by the Certification Regime Such as; Credit Proposal Processing Prepare Various types of proposals for credit facilities, Ensure Cps go through a full balance sheet, income statement and cash flow analysis, Scrutiny of all documents, accounts payment history etc. Relationship Facilitation & Service Follow a structured process as assigned by RM/SRM to service existing customer. May visit the customer with/without RM and write the call report, Resolve client query without further escalation. Must respond promptly to emails and telephone calls. Analysis/Documentation Support Maintain the validity of accounts, monitoring receipt of payments from customer and documentation of their facilities. Monitor all accounts in term of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD Retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, Maintain insurance policies, Stock reports etc SKILLS Financial analysis Credit writing skills Working level general understanding of Legal documentation, property insurance documents and valuation reports Computer literate with working knowledge of word processing and database software as well as competent in internet usage Strong verbal and written communication skills Preferably bilingual (English and Urdu / and or Punjabi) Willing team player Knowledge of banking operations and regulations
IT Referb Warehouse Operative Location: Droitwich Salary : £21,157.50 - £24,784.50 per annum Vacancy Type: Full Time,Contract Hours: Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. As a Refurbishment Engineer in the ITAD industry, you will be responsible for refurbishing and restoring decommissioned IT equipment to a functional and usable condition. You will clean and process items through internal systems, perform quality assurance checks, and ensure all assets meet company and industry standards for reuse or resale Key Responsibilities: Refurbish/Re-box: IT hardware including laptops, desktops, servers, monitors, and mobile devices. Component Replacement: find corresponding PSU s and/or cables System Processing: Accurately process each asset through the company s inventory management system, ensuring all technical and status data is recorded. Cleaning and Presentation: Physically clean all equipment (internal and external) to meet cosmetic standards for resale or redeployment. Quality Assurance (QA): Conduct final QA checks on refurbished units to ensure they meet functional, cosmetic, and performance standards before release. Documentation: Record work performed and outcomes in internal systems; flag any items not passing refurbishment or requiring parts. Collaboration: Work closely with operational teams to streamline processing and turnaround time. Compliance: Adhere to all environmental, safety, and quality guidelines relevant to ITAD operations. Pat Testing: conduct PAT testing as required Re-Skin: ApplyingVinyl s to assets where required General Operations tasks and supporting the department as required Competencies & Behaviours: Ability to work with internal asset tracking or ERP systems. Good attention to detail for QA inspections and documentation. Ability to handle and move equipment safely. Strong organisational and time management abilities. Team-oriented with a proactive, solution-focused attitude. Benefits: Pension Contributions Staff discount online store 23 days Holiday +BHs Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
May 15, 2026
Contractor
IT Referb Warehouse Operative Location: Droitwich Salary : £21,157.50 - £24,784.50 per annum Vacancy Type: Full Time,Contract Hours: Mon-Fri working hours 37.5 hour a week contract. Overtime available, based on manager approval. Permanent salary As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. As a Refurbishment Engineer in the ITAD industry, you will be responsible for refurbishing and restoring decommissioned IT equipment to a functional and usable condition. You will clean and process items through internal systems, perform quality assurance checks, and ensure all assets meet company and industry standards for reuse or resale Key Responsibilities: Refurbish/Re-box: IT hardware including laptops, desktops, servers, monitors, and mobile devices. Component Replacement: find corresponding PSU s and/or cables System Processing: Accurately process each asset through the company s inventory management system, ensuring all technical and status data is recorded. Cleaning and Presentation: Physically clean all equipment (internal and external) to meet cosmetic standards for resale or redeployment. Quality Assurance (QA): Conduct final QA checks on refurbished units to ensure they meet functional, cosmetic, and performance standards before release. Documentation: Record work performed and outcomes in internal systems; flag any items not passing refurbishment or requiring parts. Collaboration: Work closely with operational teams to streamline processing and turnaround time. Compliance: Adhere to all environmental, safety, and quality guidelines relevant to ITAD operations. Pat Testing: conduct PAT testing as required Re-Skin: ApplyingVinyl s to assets where required General Operations tasks and supporting the department as required Competencies & Behaviours: Ability to work with internal asset tracking or ERP systems. Good attention to detail for QA inspections and documentation. Ability to handle and move equipment safely. Strong organisational and time management abilities. Team-oriented with a proactive, solution-focused attitude. Benefits: Pension Contributions Staff discount online store 23 days Holiday +BHs Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: Provide on-site and remote IT support to retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactive maintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure minimal disruption to store operations by responding promptly to support requests and incidents. When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: Assist with IT-related aspects of store refurbishments, closures and new store openings as needed. Setup and configure replacement or new IT systems when needed Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores. Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: Provide training to store staff on the use of IT systems. Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support. Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues. Ability to work from home one/two days a week depending on the needs of the stores. Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: Monitor and update the service desk solution. Assist with wider IT support related tickets Use, amend and add to the Knowledge Base to improve wider knowledge and understanding. Attend daily standup meetings to understand business and IT support priorities. Collaborate with external support partners for escalated technical issues. Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: IT Support Experience: Proven experience in IT support, preferably in a retail environment. Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software. Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively. Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff. Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities. Independence & Flexibility: Willingness to travel and work independently in a field-based role. Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply. REF-(Apply online only)
May 15, 2026
Full time
At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: Provide on-site and remote IT support to retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactive maintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure minimal disruption to store operations by responding promptly to support requests and incidents. When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: Assist with IT-related aspects of store refurbishments, closures and new store openings as needed. Setup and configure replacement or new IT systems when needed Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores. Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: Provide training to store staff on the use of IT systems. Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support. Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues. Ability to work from home one/two days a week depending on the needs of the stores. Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: Monitor and update the service desk solution. Assist with wider IT support related tickets Use, amend and add to the Knowledge Base to improve wider knowledge and understanding. Attend daily standup meetings to understand business and IT support priorities. Collaborate with external support partners for escalated technical issues. Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: IT Support Experience: Proven experience in IT support, preferably in a retail environment. Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software. Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively. Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff. Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities. Independence & Flexibility: Willingness to travel and work independently in a field-based role. Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply. REF-(Apply online only)
What is the job? What if your next Sous Chef job came with free films, the buzz of a cinema environment and no split shifts or midnight finishes? You could be our new Sous Chef at Picturehouse Central cinema, helping the Kitchen Manager create unforgettable experiences for our customers through the food from one of the multiple outlets onsite whether that is the restaurant, bar, cafe or at an event. It s not your stereotypical kitchen job but it s no less rewarding and you get a great work-life balance, whilst gaining extra responsibility supporting the Kitchen Manager with leading a small team! What do you get? Base salary of £30,000 - £35,000 + annual discretionary bonus Working schedule: 40 hours per week & 2-3 weekends per month Shifts: You will never do a split shift! The shifts that you will do are 9am to 5pm or 2pm to 10pm. Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card! Picturehouse offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more! What will you be doing? You will be supporting the Kitchen Manager in the running of the kitchen and all food operations in the multiple outlets on site such as, the restaurant, cafe, bar and events that happen onsite. You will run the kitchen and manage the team whilst the Kitchen Manager is not on shift, ensuring that their high standards are continued to be met, and our customers receive high quality food. You will support the Kitchen Manager in helping keep the kitchen running to a high operational standard, contributing to stock takes, stock rotation, supplier ordering, health & safety and managing rotas. About you You have experience supporting a management team with the smooth running of a kitchen environment. You have excellent quality standards and can coach others to reach these to ensure customers receive the highest level of service. You have strong knowledge and practices in food hygiene standards and lead by example. You have strong experience of supporting the operational aspects of a kitchen from ordering produce, stock taking, health & safety and any other tasks as request by the Kitchen Manager or General Manager. You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire . Who are Picturehouse? Working at Picturehouse just a whole load of Cinema s, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to ' sharing joy through extraordinary experiences '. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more. With an office in central London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.
May 15, 2026
Full time
What is the job? What if your next Sous Chef job came with free films, the buzz of a cinema environment and no split shifts or midnight finishes? You could be our new Sous Chef at Picturehouse Central cinema, helping the Kitchen Manager create unforgettable experiences for our customers through the food from one of the multiple outlets onsite whether that is the restaurant, bar, cafe or at an event. It s not your stereotypical kitchen job but it s no less rewarding and you get a great work-life balance, whilst gaining extra responsibility supporting the Kitchen Manager with leading a small team! What do you get? Base salary of £30,000 - £35,000 + annual discretionary bonus Working schedule: 40 hours per week & 2-3 weekends per month Shifts: You will never do a split shift! The shifts that you will do are 9am to 5pm or 2pm to 10pm. Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card! Picturehouse offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more! What will you be doing? You will be supporting the Kitchen Manager in the running of the kitchen and all food operations in the multiple outlets on site such as, the restaurant, cafe, bar and events that happen onsite. You will run the kitchen and manage the team whilst the Kitchen Manager is not on shift, ensuring that their high standards are continued to be met, and our customers receive high quality food. You will support the Kitchen Manager in helping keep the kitchen running to a high operational standard, contributing to stock takes, stock rotation, supplier ordering, health & safety and managing rotas. About you You have experience supporting a management team with the smooth running of a kitchen environment. You have excellent quality standards and can coach others to reach these to ensure customers receive the highest level of service. You have strong knowledge and practices in food hygiene standards and lead by example. You have strong experience of supporting the operational aspects of a kitchen from ordering produce, stock taking, health & safety and any other tasks as request by the Kitchen Manager or General Manager. You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire . Who are Picturehouse? Working at Picturehouse just a whole load of Cinema s, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to ' sharing joy through extraordinary experiences '. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more. With an office in central London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.
Resident Services Manager - Luxury Residential Development Hours: Monday - Friday, 08:00 - 17:00 (flexibility required) Reporting to: General Manager We are seeking an experienced and highly polished Resident Services Manager to lead front of house operations within a high-end, luxury residential development. This is a pivotal role responsible for delivering a seamless, five-star resident experience, while overseeing all concierge and amenity services. The successful candidate will be a natural leader, highly organised, and passionate about service excellence within a premium environment. The Role As Resident Services Manager, you will act as the face of the development, ensuring exceptional service delivery across all resident touchpoints. You will lead, develop, and support the front of house team, while maintaining the highest standards across concierge services, amenities, and resident engagement. You will work closely with senior management to implement procedures, drive service standards, and ensure the smooth day-to-day operation of the building. Key Responsibilities Lead and manage the front of house team, including concierge staff Conduct regular performance reviews, training, and ongoing team development Oversee all resident services, ensuring a consistently high standard across all areas Act as a key point of contact for residents, handling requests with a proactive and personalised approach Coordinate lifestyle services such as transport, dining, events, and external bookings Ensure all front of house and communal areas are maintained to impeccable standards Carry out regular site inspections and ensure full compliance with Health & Safety procedures Support security awareness across the development, maintaining a safe and secure environment Provide hands-on support to the concierge desk when required Build strong relationships with residents, colleagues, and external partners Liaise with local service providers to enhance resident experience Work collaboratively with the wider building management team Assist with budgeting processes and operational planning Maintain a visible presence across the development, engaging regularly with residents and staff Requirements Proven experience in a management-level, guest-facing role within luxury residential or hospitality Strong leadership skills with experience managing and developing teams Excellent organisational, communication, and interpersonal skills High level of professionalism with a proactive, service-driven mindset Strong understanding of Health & Safety regulations and best practice Ability to manage multiple priorities and perform under pressure Commercial awareness and ability to contribute to operational planning Discreet, trustworthy, and confident handling sensitive situations Impeccable presentation and attention to detail Fluent in English (additional languages advantageous) Eligible to work in the UK
May 15, 2026
Full time
Resident Services Manager - Luxury Residential Development Hours: Monday - Friday, 08:00 - 17:00 (flexibility required) Reporting to: General Manager We are seeking an experienced and highly polished Resident Services Manager to lead front of house operations within a high-end, luxury residential development. This is a pivotal role responsible for delivering a seamless, five-star resident experience, while overseeing all concierge and amenity services. The successful candidate will be a natural leader, highly organised, and passionate about service excellence within a premium environment. The Role As Resident Services Manager, you will act as the face of the development, ensuring exceptional service delivery across all resident touchpoints. You will lead, develop, and support the front of house team, while maintaining the highest standards across concierge services, amenities, and resident engagement. You will work closely with senior management to implement procedures, drive service standards, and ensure the smooth day-to-day operation of the building. Key Responsibilities Lead and manage the front of house team, including concierge staff Conduct regular performance reviews, training, and ongoing team development Oversee all resident services, ensuring a consistently high standard across all areas Act as a key point of contact for residents, handling requests with a proactive and personalised approach Coordinate lifestyle services such as transport, dining, events, and external bookings Ensure all front of house and communal areas are maintained to impeccable standards Carry out regular site inspections and ensure full compliance with Health & Safety procedures Support security awareness across the development, maintaining a safe and secure environment Provide hands-on support to the concierge desk when required Build strong relationships with residents, colleagues, and external partners Liaise with local service providers to enhance resident experience Work collaboratively with the wider building management team Assist with budgeting processes and operational planning Maintain a visible presence across the development, engaging regularly with residents and staff Requirements Proven experience in a management-level, guest-facing role within luxury residential or hospitality Strong leadership skills with experience managing and developing teams Excellent organisational, communication, and interpersonal skills High level of professionalism with a proactive, service-driven mindset Strong understanding of Health & Safety regulations and best practice Ability to manage multiple priorities and perform under pressure Commercial awareness and ability to contribute to operational planning Discreet, trustworthy, and confident handling sensitive situations Impeccable presentation and attention to detail Fluent in English (additional languages advantageous) Eligible to work in the UK
Branch Supervisor / Assistant Branch Manager Location: Somerset Salary: DOE Employment Type: Permanent About the Company Our client is a well-established plumbing and builders merchant with a strong reputation for delivering quality products and outstanding customer service. The Opportunity This is a hands-on leadership role supporting the day-to-day management of a busy branch operation. The successful candidate will help lead and motivate the team, contribute to commercial performance, enhance customer satisfaction, and ensure the branch operates efficiently and safely at all times. Key Responsibilities Team Leadership & Branch Operations Support and guide branch staff to maintain high performance standards Promote and uphold Health & Safety procedures across the site Step into branch leadership responsibilities in the absence of senior management Sales & Customer Support Assist in achieving branch sales targets and overall business objectives Deliver excellent customer service both in person and over the phone Build and maintain strong relationships with trade and retail customers Stock & Warehouse Coordination Support stock management and replenishment processes Ensure products are stored, organised, and handled efficiently within the branch General Branch Support Assist with wider branch operations, including loading and unloading materials when required Help maintain a clean, organised, and customer-ready environment Candidate Profile Experience Previous experience in a supervisory, senior sales, or team leadership role Experience within trade supply, merchanting, retail, wholesale, or distribution environments is preferred Key Skills Commercial awareness with a proactive approach to sales opportunities Strong communication, interpersonal, and customer service skills Ability to prioritise workloads and support a fast-paced operation Personal Attributes Positive and approachable attitude Customer-focused and reliable Practical, adaptable, and solution-oriented mindset Package & Benefits Competitive salary with bonus potential Pension scheme and holiday entitlement Ongoing training and career development opportunities Employee wellbeing support programme, including virtual GP access Discounts and rewards platform with cashback and retail savings Staff purchasing benefits across a range of trade products How to Apply This position is being handled by Simon Acres Group. To apply, please send your CV and a brief covering note to (url removed) or contact Wendie on (phone number removed) . Simon Acres Group are acting as the employment agency for this position.
May 15, 2026
Full time
Branch Supervisor / Assistant Branch Manager Location: Somerset Salary: DOE Employment Type: Permanent About the Company Our client is a well-established plumbing and builders merchant with a strong reputation for delivering quality products and outstanding customer service. The Opportunity This is a hands-on leadership role supporting the day-to-day management of a busy branch operation. The successful candidate will help lead and motivate the team, contribute to commercial performance, enhance customer satisfaction, and ensure the branch operates efficiently and safely at all times. Key Responsibilities Team Leadership & Branch Operations Support and guide branch staff to maintain high performance standards Promote and uphold Health & Safety procedures across the site Step into branch leadership responsibilities in the absence of senior management Sales & Customer Support Assist in achieving branch sales targets and overall business objectives Deliver excellent customer service both in person and over the phone Build and maintain strong relationships with trade and retail customers Stock & Warehouse Coordination Support stock management and replenishment processes Ensure products are stored, organised, and handled efficiently within the branch General Branch Support Assist with wider branch operations, including loading and unloading materials when required Help maintain a clean, organised, and customer-ready environment Candidate Profile Experience Previous experience in a supervisory, senior sales, or team leadership role Experience within trade supply, merchanting, retail, wholesale, or distribution environments is preferred Key Skills Commercial awareness with a proactive approach to sales opportunities Strong communication, interpersonal, and customer service skills Ability to prioritise workloads and support a fast-paced operation Personal Attributes Positive and approachable attitude Customer-focused and reliable Practical, adaptable, and solution-oriented mindset Package & Benefits Competitive salary with bonus potential Pension scheme and holiday entitlement Ongoing training and career development opportunities Employee wellbeing support programme, including virtual GP access Discounts and rewards platform with cashback and retail savings Staff purchasing benefits across a range of trade products How to Apply This position is being handled by Simon Acres Group. To apply, please send your CV and a brief covering note to (url removed) or contact Wendie on (phone number removed) . Simon Acres Group are acting as the employment agency for this position.
About the Company A privately owned retail group with multiple sites across North Wales is seeking an experienced Operations Manager to support day-to-day operations and ongoing business growth. The company is well-established, customer-focused, and committed to delivering high standards across all locations. Role Overview They are looking for a proactive and highly organised Operations Manager to oversee daily operations across several retail sites. You will ensure smooth running, operational efficiency, compliance, people management, and continuous improvement. This is a hands-on role covering operations, HR support, finance administration, supplier management, and site development. Key Responsibilities Operational Management Oversee customer service standards and respond to any issues across sites Maintain compliance with inspections and regulatory requirements Ensure strong stock management, site presentation, and general upkeep Coordinate site improvements including infrastructure updates, signage, maintenance planning, and new technology implementation HR & People Support Issue staff communications and assist with general HR documentation Maintain and update employee records Manage holidays, scheduling, and rota planning Provide support to site managers on people-related matters Finance & Administration Assist with payroll processing alongside administrative support Complete month-end tasks such as bank reconciliation and aged debtor reviews Supplier & Pricing Management Monitor and compare pricing for key products and services Liaise with suppliers and explore alternative options Manage seasonal and promotional ordering across sites Site Development & Maintenance Coordinate planned works and liaise with contractors Support inspections and equipment servicing Address operational issues and implement solutions Technology & Systems Oversee site security and operational systems Manage issue logging and resolution for equipment and technology Review supplier invoices and service reports Leadership & Coverage Provide on-site support and coverage when required Work collaboratively with site managers and admin teams Lead by example and promote high operational standards Skills & Experience: Experience in multi-site operations management within retail Strong understanding of HR processes, scheduling, and payroll support Excellent organisational and communication skills Confident managing suppliers, contractors, and compliance requirements Comfortable working with technology and operational systems Hands-on, flexible, and proactive problem-solver Familiarity with health, safety, and environmental regulations Project management experience for site improvement initiatives
May 15, 2026
Full time
About the Company A privately owned retail group with multiple sites across North Wales is seeking an experienced Operations Manager to support day-to-day operations and ongoing business growth. The company is well-established, customer-focused, and committed to delivering high standards across all locations. Role Overview They are looking for a proactive and highly organised Operations Manager to oversee daily operations across several retail sites. You will ensure smooth running, operational efficiency, compliance, people management, and continuous improvement. This is a hands-on role covering operations, HR support, finance administration, supplier management, and site development. Key Responsibilities Operational Management Oversee customer service standards and respond to any issues across sites Maintain compliance with inspections and regulatory requirements Ensure strong stock management, site presentation, and general upkeep Coordinate site improvements including infrastructure updates, signage, maintenance planning, and new technology implementation HR & People Support Issue staff communications and assist with general HR documentation Maintain and update employee records Manage holidays, scheduling, and rota planning Provide support to site managers on people-related matters Finance & Administration Assist with payroll processing alongside administrative support Complete month-end tasks such as bank reconciliation and aged debtor reviews Supplier & Pricing Management Monitor and compare pricing for key products and services Liaise with suppliers and explore alternative options Manage seasonal and promotional ordering across sites Site Development & Maintenance Coordinate planned works and liaise with contractors Support inspections and equipment servicing Address operational issues and implement solutions Technology & Systems Oversee site security and operational systems Manage issue logging and resolution for equipment and technology Review supplier invoices and service reports Leadership & Coverage Provide on-site support and coverage when required Work collaboratively with site managers and admin teams Lead by example and promote high operational standards Skills & Experience: Experience in multi-site operations management within retail Strong understanding of HR processes, scheduling, and payroll support Excellent organisational and communication skills Confident managing suppliers, contractors, and compliance requirements Comfortable working with technology and operational systems Hands-on, flexible, and proactive problem-solver Familiarity with health, safety, and environmental regulations Project management experience for site improvement initiatives
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
May 15, 2026
Full time
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
We are seeking to recruit on behalf of our client, a major Hospitality Group based in Belfast, for a General Bar Manager for busy City Centre Bar/Restaurant. The successful candidate will oversee all operations within the business, ensuring the department aligns with company guidelines, maximises revenue, and achieves pre-determined profit levels by delivering high-quality service click apply for full job details
May 15, 2026
Full time
We are seeking to recruit on behalf of our client, a major Hospitality Group based in Belfast, for a General Bar Manager for busy City Centre Bar/Restaurant. The successful candidate will oversee all operations within the business, ensuring the department aligns with company guidelines, maximises revenue, and achieves pre-determined profit levels by delivering high-quality service click apply for full job details
Our client is seeking a dependable and proactive Forklift Truck Driver / Yard Operative to join their dynamic team. This role involves manual handling and heavy lifting; therefore, candidates must be physically fit and capable. Applicants must hold a valid Counterbalance forklift licence, be physically fit, comfortable with heavy lifting, and willing to work overtime, particularly during the summer months. Job Objectives Provide essential support to daily operations, ensuring adherence to company policies, procedures, and team objectives. Assist in the smooth and efficient running of the Operations and Yard departments. Maintain a valid forklift licence (essential). Operational Duties (including, but not limited to): Attend the daily Toolbox Talk promptly at 7:30 am. Maintain a clean and safe yard environment by minimising risks and promptly reporting concerns to the Operations Management Team, both verbally and through Near Miss and Damages procedures. Conduct regular servicing, inspections, and maintenance of all equipment. Undertake any tasks within the role s remit as directed by line management. Prepare equipment as requested by the Operations Management Team. Accurately pick equipment according to load lists. Load and unload equipment from various vehicles, including counterbalance forklifts and telehandlers. Secure loads to trailers and kit to stillages safely using ratchet straps. Ensure trailers are strapped in compliance with VOSA regulations. Collaborate with operations personnel to monitor and maintain stock levels. Ensure stock is serviced and ready for despatch. Participate actively in annual stock audits and asset identification. Carry out manual handling of stock, scaffolding, and equipment safely and correctly. Administrative Duties (including, but not limited to): Follow yard procedures accurately for equipment labelling. Complete all documentation related to near misses, accident reporting, and damages with accuracy. Ensure load lists are fully and correctly completed. Report promptly to Line Management any items not returned from site. Notify Line Management immediately of stock shortages and required consumables. Health & Safety (including, but not limited to): Actively promote and uphold Health and Safety standards within the workplace. Maintain awareness of all Health & Safety documentation relevant to the role, including the Health & Safety Policy. Take reasonable care for your own health and safety and that of others affected by your actions or omissions. Report equipment defects or environmental hazards immediately to your line manager. Notify your line manager promptly of any workplace accidents. Comply fully with responsibilities under the Health & Safety at Work Act. General Responsibilities and Expectations (including, but not limited to): Work in alignment with the organisation s mission, vision, strategic plans, policies, and procedures. Conduct yourself professionally at all times, reflecting positively on the company. Demonstrate a strong commitment to maintaining confidentiality. Be proactive in supporting continuous improvement through effective communication and adherence to procedures. Training and Development (including, but not limited to): Engage fully in training and development activities in line with the company s training plan and mandatory requirements. Attend and contribute to supervision sessions and an annual personal review. Salary Up to £28,000 per annum, with an expectation to work some overtime during the busy summer period. Current overtime rates are as follows: Monday to Friday hours worked beyond your contractual eight hours per day will be paid at 1.5 times your standard hourly rate. Saturday 1.5 times your standard hourly rate, regardless of hours worked. Sunday 1.5 times your standard hourly rate, regardless of hours worked. Bank Holidays double your standard hourly rate. 25 days annual leave plus bank holidays. Standard working hours: 7:30 am to 4:00 pm, including a 30-minute lunch break 40 hours per week.
May 15, 2026
Full time
Our client is seeking a dependable and proactive Forklift Truck Driver / Yard Operative to join their dynamic team. This role involves manual handling and heavy lifting; therefore, candidates must be physically fit and capable. Applicants must hold a valid Counterbalance forklift licence, be physically fit, comfortable with heavy lifting, and willing to work overtime, particularly during the summer months. Job Objectives Provide essential support to daily operations, ensuring adherence to company policies, procedures, and team objectives. Assist in the smooth and efficient running of the Operations and Yard departments. Maintain a valid forklift licence (essential). Operational Duties (including, but not limited to): Attend the daily Toolbox Talk promptly at 7:30 am. Maintain a clean and safe yard environment by minimising risks and promptly reporting concerns to the Operations Management Team, both verbally and through Near Miss and Damages procedures. Conduct regular servicing, inspections, and maintenance of all equipment. Undertake any tasks within the role s remit as directed by line management. Prepare equipment as requested by the Operations Management Team. Accurately pick equipment according to load lists. Load and unload equipment from various vehicles, including counterbalance forklifts and telehandlers. Secure loads to trailers and kit to stillages safely using ratchet straps. Ensure trailers are strapped in compliance with VOSA regulations. Collaborate with operations personnel to monitor and maintain stock levels. Ensure stock is serviced and ready for despatch. Participate actively in annual stock audits and asset identification. Carry out manual handling of stock, scaffolding, and equipment safely and correctly. Administrative Duties (including, but not limited to): Follow yard procedures accurately for equipment labelling. Complete all documentation related to near misses, accident reporting, and damages with accuracy. Ensure load lists are fully and correctly completed. Report promptly to Line Management any items not returned from site. Notify Line Management immediately of stock shortages and required consumables. Health & Safety (including, but not limited to): Actively promote and uphold Health and Safety standards within the workplace. Maintain awareness of all Health & Safety documentation relevant to the role, including the Health & Safety Policy. Take reasonable care for your own health and safety and that of others affected by your actions or omissions. Report equipment defects or environmental hazards immediately to your line manager. Notify your line manager promptly of any workplace accidents. Comply fully with responsibilities under the Health & Safety at Work Act. General Responsibilities and Expectations (including, but not limited to): Work in alignment with the organisation s mission, vision, strategic plans, policies, and procedures. Conduct yourself professionally at all times, reflecting positively on the company. Demonstrate a strong commitment to maintaining confidentiality. Be proactive in supporting continuous improvement through effective communication and adherence to procedures. Training and Development (including, but not limited to): Engage fully in training and development activities in line with the company s training plan and mandatory requirements. Attend and contribute to supervision sessions and an annual personal review. Salary Up to £28,000 per annum, with an expectation to work some overtime during the busy summer period. Current overtime rates are as follows: Monday to Friday hours worked beyond your contractual eight hours per day will be paid at 1.5 times your standard hourly rate. Saturday 1.5 times your standard hourly rate, regardless of hours worked. Sunday 1.5 times your standard hourly rate, regardless of hours worked. Bank Holidays double your standard hourly rate. 25 days annual leave plus bank holidays. Standard working hours: 7:30 am to 4:00 pm, including a 30-minute lunch break 40 hours per week.
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
May 15, 2026
Full time
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
Job Title: Endoscopy RGN/ODP/Other Registered Healthcare Professional PURPOSE This role will provide expert care to Endoscopy patients and promote excellence in clinical practice by participation of research and audit processes. They will support the lead nurse in the formulation and implementation of policies, guidelines and protocols, thus ensuring we are adhering to best practice guidelines. They will provide support and training to qualified and unqualified staff members and lead by example. MAIN DUTIES AND RESPONSIBILITIES Provide safe, quality, evidence-based care within a busy diagnostic Endoscopy Unit. Assess, plan and implement care per local and national policies and guidelines including JAG Participate and assist with endoscopic procedures and the decontamination of endoscopes. Ensure patient safety and comfort during procedures. Assume accountability of autonomous practice. To support a culture of continuous quality improvement, evaluating standards of care and leading in the implementation of changes and nursing development. In the absence of the Lead nurse and supporting the lead nurse take charge of the unit, offer advice on nursing practice ensuring the endoscopy team are using current evidence-based practice. Help support nursing research and maintain own knowledge, skills, expertise and experience. Support the lead nurse in the development, maintenance and review of nursing care pathways. Offer ideas and partake in the formulation of the Endoscopy Unit philosophy, strategy and policy under the guidance of the lead nurse. Supervision, teaching/mentoring of nursing assistants, arrangement of training and mandatory study days. Maintain a Personal Professional Portfolio in accordance with the requirements of NMC and HCPC revalidation. To contribute to the implementation and review of Health and Safety and Security procedures for the benefit of staff and patients by liaison with practice health and safety personnel. To contribute to the formulation of infection control policies and ensure compliance. To produce and maintain accurate clinical records of treatments and procedures. Management of medical supplies and stock control. Support each unit by cross site working where there is a service requirement. Participate in regular meetings and attend other meetings as requested Training Access will be provided to internal and external training courses. Support will be available for revalidation Annual appraisals and professional development plans will be conducted annually Ongoing Support This role will have the support of an endoscopy team lead nurse and an endoscopy service manager. Key Relationships This role will link with a variety of key stakeholders including: Managing Directors Director of Operations and Clinical Governance Endoscopy Service Manager Team Lead nurse Registered nurses Gastroenterologists/Colo-Rectal Surgeons/Upper GI Surgeons General Practitioners with Specialist interest in endoscopy Nurse Endoscopists Health care support workers KNOWLEDGE, SKILLS AND EXPERIENCE Essential Criteria NMC registered nurse or HCPC registered ODP Excellent communication and influencing skills Basic IT skills and ability to work with online programmes such as SystmOne Good time/resource management skills Evidence of Continued Professional Development Desirable Criteria To be educated to degree level (or equivalent experience), Knowledge of working within endoscopy unit To have Preparation for mentorship course (ENB998) or equivalent Access to own transportation to support cross site working
May 15, 2026
Full time
Job Title: Endoscopy RGN/ODP/Other Registered Healthcare Professional PURPOSE This role will provide expert care to Endoscopy patients and promote excellence in clinical practice by participation of research and audit processes. They will support the lead nurse in the formulation and implementation of policies, guidelines and protocols, thus ensuring we are adhering to best practice guidelines. They will provide support and training to qualified and unqualified staff members and lead by example. MAIN DUTIES AND RESPONSIBILITIES Provide safe, quality, evidence-based care within a busy diagnostic Endoscopy Unit. Assess, plan and implement care per local and national policies and guidelines including JAG Participate and assist with endoscopic procedures and the decontamination of endoscopes. Ensure patient safety and comfort during procedures. Assume accountability of autonomous practice. To support a culture of continuous quality improvement, evaluating standards of care and leading in the implementation of changes and nursing development. In the absence of the Lead nurse and supporting the lead nurse take charge of the unit, offer advice on nursing practice ensuring the endoscopy team are using current evidence-based practice. Help support nursing research and maintain own knowledge, skills, expertise and experience. Support the lead nurse in the development, maintenance and review of nursing care pathways. Offer ideas and partake in the formulation of the Endoscopy Unit philosophy, strategy and policy under the guidance of the lead nurse. Supervision, teaching/mentoring of nursing assistants, arrangement of training and mandatory study days. Maintain a Personal Professional Portfolio in accordance with the requirements of NMC and HCPC revalidation. To contribute to the implementation and review of Health and Safety and Security procedures for the benefit of staff and patients by liaison with practice health and safety personnel. To contribute to the formulation of infection control policies and ensure compliance. To produce and maintain accurate clinical records of treatments and procedures. Management of medical supplies and stock control. Support each unit by cross site working where there is a service requirement. Participate in regular meetings and attend other meetings as requested Training Access will be provided to internal and external training courses. Support will be available for revalidation Annual appraisals and professional development plans will be conducted annually Ongoing Support This role will have the support of an endoscopy team lead nurse and an endoscopy service manager. Key Relationships This role will link with a variety of key stakeholders including: Managing Directors Director of Operations and Clinical Governance Endoscopy Service Manager Team Lead nurse Registered nurses Gastroenterologists/Colo-Rectal Surgeons/Upper GI Surgeons General Practitioners with Specialist interest in endoscopy Nurse Endoscopists Health care support workers KNOWLEDGE, SKILLS AND EXPERIENCE Essential Criteria NMC registered nurse or HCPC registered ODP Excellent communication and influencing skills Basic IT skills and ability to work with online programmes such as SystmOne Good time/resource management skills Evidence of Continued Professional Development Desirable Criteria To be educated to degree level (or equivalent experience), Knowledge of working within endoscopy unit To have Preparation for mentorship course (ENB998) or equivalent Access to own transportation to support cross site working
