Compliance Manager A dynamic marketing and transactional communications provider based in North London is seeking a Compliance Manager to strengthen and enhance governance and assurance across the Group. With sites in London and Warrington, the business delivers creative, data-driven campaigns and secure communications, underpinned by high standards of quality, security and compliance. Reporting to the Chief Compliance Officer, you will lead and continuously improve compliance frameworks, ensuring alignment with legislation, certifications, client contracts and insurer requirements. You'll work closely with teams across the business to embed practical controls, support audits and drive continuous improvement. You will play a key role in maintaining certifications and supporting client and external audits, critical to client relationships, reputation and business growth. The Group is currently certified to: ISO27001 Information Security ISO9001 Quality ISO22301 Business Continuity ISO14001 Environmental ISO45001 Health & Safety Cheque Printers Accreditation Scheme (CPAS) FSC and PEFC Chain of Custody These certifications are vital to ensure they meet their legal obligations with clients and their continued success in attracting new business . Responsibilities: We're looking for someone proactive and curious, who enjoys getting into the detail and can flex across different disciplines. You'll be comfortable leading and hosting audits and meetings both internally and externally, and able to build trust with stakeholders at all levels. You'll provide clear, practical advice to the Board and Senior Management, ensuring leaders have the insight they need to make well-informed, risk-aware decisions. Your core focus will be to own, evolve and maintain our management systems and accreditations, ensuring we remain audit-ready and continuously improving. ISO9001 Quality Management System ISO14001 Environmental Management System ISO45001 Health & Safety Management System FSC & PEFC CPAS Processes You'll bring broad, hands-on experience of ISO frameworks (ISO 9001, ISO 14001 and ISO 45001). In addition, you should be able to demonstrate: Strong working knowledge of ISO management system requirements and how to apply them in practice. Proven experience planning and leading internal audits and supporting or hosting external audits. Excellent organisational, analytical and communication skills, with confidence presenting to stakeholders. Working knowledge of risk management and continuous improvement approaches (e.g., corrective action, root cause analysis). Good knowledge of the Data Protection Act 2018 (UK GDPR). Knowledge of FSC and PEFC Chain of Custody is desirable (training will be provided). Knowledge of CPAS is desirable (training will be provided). Training on the Group's Business Management System and ways of working will be provided, helping you get up to speed quickly and succeed in the role. Requirements Strong working knowledge of ISO standards () Experience leading audits and managing compliance frameworks Understanding of risk management and continuous improvement methods Knowledge of the Data Protection Act 2018 (UK GDPR) Strong organisational, analytical and communication skills FSC/PEFC and CPAS knowledge desirable (training provided) Key Skills Attention to detail and professionalism Strong communication and stakeholder engagement Ability to work independently and collaboratively Good IT skills Backgrounds Considered Operational or manufacturing environments Quality assurance, business continuity, health & safety or environmental roles Location & Benefits 9:00-17:30 working hours 24 days holiday + statutory pension What's in It for You London-based (4 days office, 1 day remote), with occasional travel to other sites 9am-5:30pm 24 days holiday Statutory pension scheme Free EAP service Benefits platform access All employment is subject to DBS checks, references, and right-to-work confirmation Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
May 25, 2026
Full time
Compliance Manager A dynamic marketing and transactional communications provider based in North London is seeking a Compliance Manager to strengthen and enhance governance and assurance across the Group. With sites in London and Warrington, the business delivers creative, data-driven campaigns and secure communications, underpinned by high standards of quality, security and compliance. Reporting to the Chief Compliance Officer, you will lead and continuously improve compliance frameworks, ensuring alignment with legislation, certifications, client contracts and insurer requirements. You'll work closely with teams across the business to embed practical controls, support audits and drive continuous improvement. You will play a key role in maintaining certifications and supporting client and external audits, critical to client relationships, reputation and business growth. The Group is currently certified to: ISO27001 Information Security ISO9001 Quality ISO22301 Business Continuity ISO14001 Environmental ISO45001 Health & Safety Cheque Printers Accreditation Scheme (CPAS) FSC and PEFC Chain of Custody These certifications are vital to ensure they meet their legal obligations with clients and their continued success in attracting new business . Responsibilities: We're looking for someone proactive and curious, who enjoys getting into the detail and can flex across different disciplines. You'll be comfortable leading and hosting audits and meetings both internally and externally, and able to build trust with stakeholders at all levels. You'll provide clear, practical advice to the Board and Senior Management, ensuring leaders have the insight they need to make well-informed, risk-aware decisions. Your core focus will be to own, evolve and maintain our management systems and accreditations, ensuring we remain audit-ready and continuously improving. ISO9001 Quality Management System ISO14001 Environmental Management System ISO45001 Health & Safety Management System FSC & PEFC CPAS Processes You'll bring broad, hands-on experience of ISO frameworks (ISO 9001, ISO 14001 and ISO 45001). In addition, you should be able to demonstrate: Strong working knowledge of ISO management system requirements and how to apply them in practice. Proven experience planning and leading internal audits and supporting or hosting external audits. Excellent organisational, analytical and communication skills, with confidence presenting to stakeholders. Working knowledge of risk management and continuous improvement approaches (e.g., corrective action, root cause analysis). Good knowledge of the Data Protection Act 2018 (UK GDPR). Knowledge of FSC and PEFC Chain of Custody is desirable (training will be provided). Knowledge of CPAS is desirable (training will be provided). Training on the Group's Business Management System and ways of working will be provided, helping you get up to speed quickly and succeed in the role. Requirements Strong working knowledge of ISO standards () Experience leading audits and managing compliance frameworks Understanding of risk management and continuous improvement methods Knowledge of the Data Protection Act 2018 (UK GDPR) Strong organisational, analytical and communication skills FSC/PEFC and CPAS knowledge desirable (training provided) Key Skills Attention to detail and professionalism Strong communication and stakeholder engagement Ability to work independently and collaboratively Good IT skills Backgrounds Considered Operational or manufacturing environments Quality assurance, business continuity, health & safety or environmental roles Location & Benefits 9:00-17:30 working hours 24 days holiday + statutory pension What's in It for You London-based (4 days office, 1 day remote), with occasional travel to other sites 9am-5:30pm 24 days holiday Statutory pension scheme Free EAP service Benefits platform access All employment is subject to DBS checks, references, and right-to-work confirmation Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams is ideal Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
May 24, 2026
Full time
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams is ideal Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
Strategic Account Manager - CELENT Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The Sales team operates at the face of our business introducing clients to our trusted intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Strategic Account Manager will be based in the UK, responsible for managing and growing a portfolio of key clients across EMEA, as well as developing new sales within a defined territory. The position will include responsibility for leading the overall sales process and client management for the designated portfolio of clients and territory. Clients will include financial services firms (banks, insurers, wealth and investment management companies) as well technology solution providers that provide solutions to the financial services sector. You will be working alongside an international sales and analyst team, as part of the leading Research and Advisory Service firm that s focused on financial services technology globally. Celent provides market leading research and analyst advisory services, which assist financial institutions with the technology and strategy challenges they face. Celent also provides custom consulting and other productised offerings focused on financial services technology research and advice. What you ll be doing Managing and growing a portfolio of existing clients across EMEA. Securing annual contract renewals through exceptional client management throughout the year. Uncovering opportunities to cross-sell other Celent research, consulting, or digital services at any point, as well as to increase the annual renewal contract value. Developing client relationships with multiple contacts across organisations, understanding client needs, uncovering new sales opportunities, and positioning Celent s services appropriately. Managing the end-to-end sales process, developing leads, phone-led sales, and in person meetings. Working closely with Celent Analysts to bring them into client conversations as the Subject Matter Experts. Consistently exceeding set targets, maintaining accurate forecasts in Salesforce, and effective communication with management. What we re looking for At least 3-7 years of Client Account Management / Business Development / Sales experience. Proven success at over-achieving targets and developing trusted client relationships. Previous industry experience may include Research, Business Information, Consulting, Financial Services, Technology, or other B2B professional services sold in an annual agreement / ongoing relationship manner. Ability to work successfully in both a highly virtual work environment regularly working from home, collaborating with a global team, as well as in an office environment and in face-to-face client meetings. Motivated self-starter who wants to take their career to the next level. Outstanding verbal, written and presentation skills. University degree. Fluency in English is essential, with additional languages desirable. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
May 23, 2026
Full time
Strategic Account Manager - CELENT Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The Sales team operates at the face of our business introducing clients to our trusted intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Strategic Account Manager will be based in the UK, responsible for managing and growing a portfolio of key clients across EMEA, as well as developing new sales within a defined territory. The position will include responsibility for leading the overall sales process and client management for the designated portfolio of clients and territory. Clients will include financial services firms (banks, insurers, wealth and investment management companies) as well technology solution providers that provide solutions to the financial services sector. You will be working alongside an international sales and analyst team, as part of the leading Research and Advisory Service firm that s focused on financial services technology globally. Celent provides market leading research and analyst advisory services, which assist financial institutions with the technology and strategy challenges they face. Celent also provides custom consulting and other productised offerings focused on financial services technology research and advice. What you ll be doing Managing and growing a portfolio of existing clients across EMEA. Securing annual contract renewals through exceptional client management throughout the year. Uncovering opportunities to cross-sell other Celent research, consulting, or digital services at any point, as well as to increase the annual renewal contract value. Developing client relationships with multiple contacts across organisations, understanding client needs, uncovering new sales opportunities, and positioning Celent s services appropriately. Managing the end-to-end sales process, developing leads, phone-led sales, and in person meetings. Working closely with Celent Analysts to bring them into client conversations as the Subject Matter Experts. Consistently exceeding set targets, maintaining accurate forecasts in Salesforce, and effective communication with management. What we re looking for At least 3-7 years of Client Account Management / Business Development / Sales experience. Proven success at over-achieving targets and developing trusted client relationships. Previous industry experience may include Research, Business Information, Consulting, Financial Services, Technology, or other B2B professional services sold in an annual agreement / ongoing relationship manner. Ability to work successfully in both a highly virtual work environment regularly working from home, collaborating with a global team, as well as in an office environment and in face-to-face client meetings. Motivated self-starter who wants to take their career to the next level. Outstanding verbal, written and presentation skills. University degree. Fluency in English is essential, with additional languages desirable. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Job Title: Transfer Pricing Manager Job Location: Edinburgh Your new company You will be joining a highly regarded professional services organisation with a strong reputation in complex tax advisory work and a well-established presence in the Scottish market. The firm works extensively with major financial services institutions, including banks, insurers, asset managers, and fintechs, supporting them with cross-border tax matters and business-critical strategic decisions. The Edinburgh office offers a collaborative environment with access to national and international expertise, alongside the flexibility and professional development opportunities expected of a modern, people-focused organisation. Your new role As a Transfer Pricing Manager, you will work closely with a portfolio of financial services clients on a diverse range of transfer pricing projects. This will include developing and reviewing transfer pricing models, analysing global value chains, preparing documentation in line with OECD and UK requirements, and advising on transactions, restructurings, and business transformation projects. You will lead engagements from scoping through to delivery, collaborate with colleagues across tax, advisory, and assurance, and support clients through interactions with HMRC. This role offers significant exposure to complex and high-profile work within the financial services sector, allowing you to deepen your technical expertise while shaping the direction of the practice in Scotland. What you'll need to succeed To succeed in this role, you will bring solid technical experience in transfer pricing, ideally gained within a professional services environment or within the financial services sector. You will be comfortable interpreting OECD guidelines, analysing financial and operational data, and translating complex findings into clear, commercially grounded advice. Strong communication skills, the ability to manage client relationships, and experience delivering projects to tight deadlines will be essential. Professional qualifications such as CTA, ACA, or equivalent are beneficial, although relevant hands-on transfer pricing experience is equally valued. Above all, you will take a consultative, solutions-focused approach and enjoy working with clients on sophisticated cross-border issues. What you'll get in return You will join a supportive organisation that is committed to nurturing talent and offering clear progression pathways. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. The role offers the opportunity to work with high-profile financial services clients, gain exposure to advanced and evolving transfer pricing matters, and collaborate with specialists across multiple disciplines. This position is ideally suited to an experienced transfer pricing professional looking to take the next step in a dynamic environment where your expertise will be recognised, and your career can flourish. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Full time
Job Title: Transfer Pricing Manager Job Location: Edinburgh Your new company You will be joining a highly regarded professional services organisation with a strong reputation in complex tax advisory work and a well-established presence in the Scottish market. The firm works extensively with major financial services institutions, including banks, insurers, asset managers, and fintechs, supporting them with cross-border tax matters and business-critical strategic decisions. The Edinburgh office offers a collaborative environment with access to national and international expertise, alongside the flexibility and professional development opportunities expected of a modern, people-focused organisation. Your new role As a Transfer Pricing Manager, you will work closely with a portfolio of financial services clients on a diverse range of transfer pricing projects. This will include developing and reviewing transfer pricing models, analysing global value chains, preparing documentation in line with OECD and UK requirements, and advising on transactions, restructurings, and business transformation projects. You will lead engagements from scoping through to delivery, collaborate with colleagues across tax, advisory, and assurance, and support clients through interactions with HMRC. This role offers significant exposure to complex and high-profile work within the financial services sector, allowing you to deepen your technical expertise while shaping the direction of the practice in Scotland. What you'll need to succeed To succeed in this role, you will bring solid technical experience in transfer pricing, ideally gained within a professional services environment or within the financial services sector. You will be comfortable interpreting OECD guidelines, analysing financial and operational data, and translating complex findings into clear, commercially grounded advice. Strong communication skills, the ability to manage client relationships, and experience delivering projects to tight deadlines will be essential. Professional qualifications such as CTA, ACA, or equivalent are beneficial, although relevant hands-on transfer pricing experience is equally valued. Above all, you will take a consultative, solutions-focused approach and enjoy working with clients on sophisticated cross-border issues. What you'll get in return You will join a supportive organisation that is committed to nurturing talent and offering clear progression pathways. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. The role offers the opportunity to work with high-profile financial services clients, gain exposure to advanced and evolving transfer pricing matters, and collaborate with specialists across multiple disciplines. This position is ideally suited to an experienced transfer pricing professional looking to take the next step in a dynamic environment where your expertise will be recognised, and your career can flourish. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job Title: Senior Associate Transfer Pricing Job Location: Edinburgh Your new company You will be joining a well-respected professional services organisation with a strong presence in the Scottish market and a growing tax advisory offering. The firm partners with a broad range of financial services clients, including banks, insurers, asset managers and fintechs, and supports them with complex tax and cross-border matters. The Edinburgh office offers a collaborative working culture, flexible hybrid arrangements, and a strong focus on continuous development, giving you the opportunity to grow your technical expertise in a supportive and high-performing environment. Your new role As a Senior Associate within the Transfer Pricing team, you will support the delivery of advisory and compliance projects for a portfolio of financial services clients. Your work will involve analysing financial and operational data, assisting with the preparation of transfer pricing documentation, supporting value chain analyses, and contributing to advisory projects such as restructurings, business model changes, and new transactions. You will collaborate with colleagues across tax, corporate finance, and wider advisory teams, gaining exposure to complex and high-profile work. This role is well suited to someone looking to deepen their TP or FS experience while building confidence in managing client relationships and contributing to the development of the practice. What you'll need to succeed To succeed in this role, you will bring experience in either transfer pricing or the financial services sector - and a desire to build capability in the other. You should feel comfortable working with data, analysing information, and applying guidance such as OECD principles (training and support are provided where needed). Strong communication skills, curiosity, and a willingness to learn will be key, as will the ability to work collaboratively on multiple projects and meet deadlines. Professional qualifications such as CTA, ACA, ACCA or equivalent are beneficial but not essential, provided you have relevant experience and a strong interest in developing a specialist career in cross-border tax within financial services. What you'll get in return You will join an organisation that places real value on progression, mentorship, and continuous learning. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. Working with major financial services clients offers exposure to diverse, technically interesting work and the opportunity to build a strong foundation in transfer pricing and international tax. You'll be supported by experienced managers and directors who will help you grow your skills, develop confidence in client-facing work, and progress toward more senior roles within a dynamic and expanding team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 22, 2026
Full time
Job Title: Senior Associate Transfer Pricing Job Location: Edinburgh Your new company You will be joining a well-respected professional services organisation with a strong presence in the Scottish market and a growing tax advisory offering. The firm partners with a broad range of financial services clients, including banks, insurers, asset managers and fintechs, and supports them with complex tax and cross-border matters. The Edinburgh office offers a collaborative working culture, flexible hybrid arrangements, and a strong focus on continuous development, giving you the opportunity to grow your technical expertise in a supportive and high-performing environment. Your new role As a Senior Associate within the Transfer Pricing team, you will support the delivery of advisory and compliance projects for a portfolio of financial services clients. Your work will involve analysing financial and operational data, assisting with the preparation of transfer pricing documentation, supporting value chain analyses, and contributing to advisory projects such as restructurings, business model changes, and new transactions. You will collaborate with colleagues across tax, corporate finance, and wider advisory teams, gaining exposure to complex and high-profile work. This role is well suited to someone looking to deepen their TP or FS experience while building confidence in managing client relationships and contributing to the development of the practice. What you'll need to succeed To succeed in this role, you will bring experience in either transfer pricing or the financial services sector - and a desire to build capability in the other. You should feel comfortable working with data, analysing information, and applying guidance such as OECD principles (training and support are provided where needed). Strong communication skills, curiosity, and a willingness to learn will be key, as will the ability to work collaboratively on multiple projects and meet deadlines. Professional qualifications such as CTA, ACA, ACCA or equivalent are beneficial but not essential, provided you have relevant experience and a strong interest in developing a specialist career in cross-border tax within financial services. What you'll get in return You will join an organisation that places real value on progression, mentorship, and continuous learning. You can expect a competitive salary, flexible hybrid working arrangements, and access to a comprehensive benefits package. Working with major financial services clients offers exposure to diverse, technically interesting work and the opportunity to build a strong foundation in transfer pricing and international tax. You'll be supported by experienced managers and directors who will help you grow your skills, develop confidence in client-facing work, and progress toward more senior roles within a dynamic and expanding team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams within a multi-channel environment. Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Strong analytical skills with the ability to interpret management information and performance data. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
May 21, 2026
Full time
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams within a multi-channel environment. Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Strong analytical skills with the ability to interpret management information and performance data. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
May 21, 2026
Full time
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
Litigation Solicitor - Defender Insurance Team Glasgow/Edinburgh Hybrid Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. About the team HF Scotland has grown from humble beginnings into a multi-site operation servicing the legal requirements of the top 20 insurers in the UK as well as many prestigious commercial entities. As we continue to expand our client base and work types, we are now opening our doors to ambitious Solicitors (0-5 PQE) who are ready to take the next bold step in their career. If you're looking for a role where your ideas matter, your growth is invested in, you will be given genuine opportunities and your work makes an impact , you're in the right place. Why join HF Scotland? You'll join a high-performing team led by four partners with over 100 years of experience combined, including three Law Society of Scotland Accredited Specialists in Personal Injury Law , whose landmark cases include appeals to all levels of the Supreme Courts. You'll learn from the best and be trusted to contribute from day one. Our culture is built on collaboration, impact and people-first values . You'll be supported, encouraged, and given the space to thrive. And because we genuinely care about wellbeing, you'll also have chances to get involved in: Firm-wide wellbeing and development initiatives Engagement committees Client events Charity and volunteering projects across Scotland Team outings We don't just say "people matter." We show it. Hear From Our Hiring Manager, Steven "HF is a dynamic firm where people are supported and empowered to drive their careers forward. We take pride in developing close relationships with our clients and offering much more than a transactional service. We celebrate our wins and learn from our much rarer losses together to foster an environment where everyone is valued for their contribution to our success.We don't just want good lawyers, we want people who want to be part of something more than just a workplace." What you'll be doing We are committed to nurturing talent and rewarding high performance. You'll work on quality and complex matters predominantly for major insurers and their customers in the following areas: Counter-Fraud claims Personal Injury claims, including Complex and Catastrophic claims Motor Claims, including credit hire Employer's and Public Liability claims Specialist claims, including construction claims, product liability claims Regulatory matters, including Fatal Accident Inquiries and Criminal Proceedings Cross-Border claims involving jurisdiction and choice of law issues If you're curious, driven, and passionate about great results, HF is the perfect environment to build a fulfilling, long-term career. You'll manage a varied and engaging caseload through our case management system as identified above. You'll also support Partners by reviewing evidence, drafting correspondence and pleadings, and ensuring our clients receive an exceptional service. In addition, we encourage the development of advocacy skills via internal and external training in order that where appropriate, our solicitors are enabled to present their own cases in Court. We take pride in the Advocacy skills of our team members who conduct procedural hearings, debates, and proofs. What do I need? We'd love to hear from you if you have: Experience managing a caseload of pre-litigated and litigated defender matters Confidence handling high-volume work and third-party claims (full start-to-finish litigation experience is preferred but not a barrier) Knowledge of personal injury claims and procedures; Defended, Pursuer, or insurance-sector experience welcome A proactive, motivated mindset with strong problem-solving skills The ability to thrive in a fast-paced, supportive team environment Whether you're newly qualified, if you bring talent and enthusiasm, we'll give you the opportunities and support to flourish. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
May 21, 2026
Full time
Litigation Solicitor - Defender Insurance Team Glasgow/Edinburgh Hybrid Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. About the team HF Scotland has grown from humble beginnings into a multi-site operation servicing the legal requirements of the top 20 insurers in the UK as well as many prestigious commercial entities. As we continue to expand our client base and work types, we are now opening our doors to ambitious Solicitors (0-5 PQE) who are ready to take the next bold step in their career. If you're looking for a role where your ideas matter, your growth is invested in, you will be given genuine opportunities and your work makes an impact , you're in the right place. Why join HF Scotland? You'll join a high-performing team led by four partners with over 100 years of experience combined, including three Law Society of Scotland Accredited Specialists in Personal Injury Law , whose landmark cases include appeals to all levels of the Supreme Courts. You'll learn from the best and be trusted to contribute from day one. Our culture is built on collaboration, impact and people-first values . You'll be supported, encouraged, and given the space to thrive. And because we genuinely care about wellbeing, you'll also have chances to get involved in: Firm-wide wellbeing and development initiatives Engagement committees Client events Charity and volunteering projects across Scotland Team outings We don't just say "people matter." We show it. Hear From Our Hiring Manager, Steven "HF is a dynamic firm where people are supported and empowered to drive their careers forward. We take pride in developing close relationships with our clients and offering much more than a transactional service. We celebrate our wins and learn from our much rarer losses together to foster an environment where everyone is valued for their contribution to our success.We don't just want good lawyers, we want people who want to be part of something more than just a workplace." What you'll be doing We are committed to nurturing talent and rewarding high performance. You'll work on quality and complex matters predominantly for major insurers and their customers in the following areas: Counter-Fraud claims Personal Injury claims, including Complex and Catastrophic claims Motor Claims, including credit hire Employer's and Public Liability claims Specialist claims, including construction claims, product liability claims Regulatory matters, including Fatal Accident Inquiries and Criminal Proceedings Cross-Border claims involving jurisdiction and choice of law issues If you're curious, driven, and passionate about great results, HF is the perfect environment to build a fulfilling, long-term career. You'll manage a varied and engaging caseload through our case management system as identified above. You'll also support Partners by reviewing evidence, drafting correspondence and pleadings, and ensuring our clients receive an exceptional service. In addition, we encourage the development of advocacy skills via internal and external training in order that where appropriate, our solicitors are enabled to present their own cases in Court. We take pride in the Advocacy skills of our team members who conduct procedural hearings, debates, and proofs. What do I need? We'd love to hear from you if you have: Experience managing a caseload of pre-litigated and litigated defender matters Confidence handling high-volume work and third-party claims (full start-to-finish litigation experience is preferred but not a barrier) Knowledge of personal injury claims and procedures; Defended, Pursuer, or insurance-sector experience welcome A proactive, motivated mindset with strong problem-solving skills The ability to thrive in a fast-paced, supportive team environment Whether you're newly qualified, if you bring talent and enthusiasm, we'll give you the opportunities and support to flourish. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
Ideal opportunity to amplify your major loss business interruption expertise Your new company Our client is a global claims management firm and sits on the panels of most major insurers. Their forensic team work with external insurers as well as their own major & complex loss, engineering and cyber teams. The UK-wide Forensic team are drawn from a variety of backgrounds which enables them to approach cases from a broad range of angles. Backgrounds include commerce/industry, ex forces and of course practice/consulting. The team has its own graduate program, studying ACA. Being a UK-wide team means they can respond to major loss on a localised level and there are now accountants in each location. Uniquely the team has a dedicated people director, who runs the function operationally. Therefore as a SM in this team, your management is more focused around peer review, case strategy and tech review. Your new role If you've already done some business interruption / insurer-led work then you'll know how rewarding it can be being that bit more "hands-on" with the end business, compared to what is typical in other disputes work. For many that's a real highlight of the job. So in this role you get to go "total immersion" on that, while at the same time leading case strategy and teams, and being responsible for the following: Assess business interruption and financial claims both on site and from office Report preparation including commentary on the review and conclusion of analytical work. Meeting clients including insurers, reinsurers, claimants and the insured. Calculating and agreeing settlement of claims, and preparing final reports. Staff development (though ops and pastoral are taken case of for you.) Develop working relationships with existing clients; help to identify and plan approaches to new clients. Keep abreast of any technical or legal changes which may impact a case Business development - much of this is done via repeat business through high calibre output What you'll need to succeed ACA/ACCA qualified Forensic accounting experience to at least Senior Manager level That experience to have included major loss/ insurer-led work, coupled with a desire to grow this side of your experience. A desire to develop business and be rewarded for success While a hybrid working pattern is in place, an ability and willingness to go out to a business site (likely to be in the South East but potentially elsewhere in the UK) at short notice is desirable. What you'll get in return A culture where BD is as much about generating repeat business through excellent project management and client relationships, as it is generating new clients First-promotion to Director can be considered on merit for experienced Senior Managers/ ADs The chance to take a further qualification and be rewarded with a salary raise for every level you pass A bonus system which has a leveraged element linked to productivity - you have a real chance to influence it A firm where values are not just "a poster on a wall" but part of the cultural ecosystem Tangible metrics for further advancement Working with a broad range of backgrounds and specialities in the team - lots of different minds to bounce ideas and approaches around with What you need to do now If you're in a PE-backed business and the only thing holding you back is a retention bonus yet to pay out, please talk to me anyway. There may well be a workaround with the client. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
May 20, 2026
Full time
Ideal opportunity to amplify your major loss business interruption expertise Your new company Our client is a global claims management firm and sits on the panels of most major insurers. Their forensic team work with external insurers as well as their own major & complex loss, engineering and cyber teams. The UK-wide Forensic team are drawn from a variety of backgrounds which enables them to approach cases from a broad range of angles. Backgrounds include commerce/industry, ex forces and of course practice/consulting. The team has its own graduate program, studying ACA. Being a UK-wide team means they can respond to major loss on a localised level and there are now accountants in each location. Uniquely the team has a dedicated people director, who runs the function operationally. Therefore as a SM in this team, your management is more focused around peer review, case strategy and tech review. Your new role If you've already done some business interruption / insurer-led work then you'll know how rewarding it can be being that bit more "hands-on" with the end business, compared to what is typical in other disputes work. For many that's a real highlight of the job. So in this role you get to go "total immersion" on that, while at the same time leading case strategy and teams, and being responsible for the following: Assess business interruption and financial claims both on site and from office Report preparation including commentary on the review and conclusion of analytical work. Meeting clients including insurers, reinsurers, claimants and the insured. Calculating and agreeing settlement of claims, and preparing final reports. Staff development (though ops and pastoral are taken case of for you.) Develop working relationships with existing clients; help to identify and plan approaches to new clients. Keep abreast of any technical or legal changes which may impact a case Business development - much of this is done via repeat business through high calibre output What you'll need to succeed ACA/ACCA qualified Forensic accounting experience to at least Senior Manager level That experience to have included major loss/ insurer-led work, coupled with a desire to grow this side of your experience. A desire to develop business and be rewarded for success While a hybrid working pattern is in place, an ability and willingness to go out to a business site (likely to be in the South East but potentially elsewhere in the UK) at short notice is desirable. What you'll get in return A culture where BD is as much about generating repeat business through excellent project management and client relationships, as it is generating new clients First-promotion to Director can be considered on merit for experienced Senior Managers/ ADs The chance to take a further qualification and be rewarded with a salary raise for every level you pass A bonus system which has a leveraged element linked to productivity - you have a real chance to influence it A firm where values are not just "a poster on a wall" but part of the cultural ecosystem Tangible metrics for further advancement Working with a broad range of backgrounds and specialities in the team - lots of different minds to bounce ideas and approaches around with What you need to do now If you're in a PE-backed business and the only thing holding you back is a retention bonus yet to pay out, please talk to me anyway. There may well be a workaround with the client. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
General Bodyshop Manager Location: Berkshire Salary: Up to £70,000 per annum (Negotiable) / £100K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering multiple sites. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
May 20, 2026
Full time
General Bodyshop Manager Location: Berkshire Salary: Up to £70,000 per annum (Negotiable) / £100K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, achievable bonus structure, Company Vehicle and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering multiple sites. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS
My client are an award winning product provider in the Insurance and Financial Services sector and, due to a number of business expansion initiatives, they currently seek an experienced Partnerships Executive to manage new and existing partner relationships. This role is ideal for someone with good insurance sector experience and a proven ability to build, manage, and optimise partner relationships. Key responsibilities: Own and develop strategic partnership relationships to deliver commercial value Act as the primary contact for partners, ensuring strong engagement and performance Lead onboarding and launch of new distribution partners Monitor partner performance and support delivery of growth strategies (marketing etc) Collaborate with internal teams, reinsurers, and partners to develop innovative insurance propositions Act as an SME and referral point for partner enquiries Assist with team strategy Applicants are likely to come from an insurance / financial services background either in a relationship management or possibly a marketing capacity. You must possess excellent communication skills and be able to influence internal and external stakeholders. Experience of implementing strategies and a calm and organised approach is key to the role along with a pro-active and positive approach and a keen desire to learn. This is a great opportunity to join a growing company with exciting plans for development. It offers a flexible working environment (hybrid), generous remuneration package, and excellent benefits.
May 20, 2026
Full time
My client are an award winning product provider in the Insurance and Financial Services sector and, due to a number of business expansion initiatives, they currently seek an experienced Partnerships Executive to manage new and existing partner relationships. This role is ideal for someone with good insurance sector experience and a proven ability to build, manage, and optimise partner relationships. Key responsibilities: Own and develop strategic partnership relationships to deliver commercial value Act as the primary contact for partners, ensuring strong engagement and performance Lead onboarding and launch of new distribution partners Monitor partner performance and support delivery of growth strategies (marketing etc) Collaborate with internal teams, reinsurers, and partners to develop innovative insurance propositions Act as an SME and referral point for partner enquiries Assist with team strategy Applicants are likely to come from an insurance / financial services background either in a relationship management or possibly a marketing capacity. You must possess excellent communication skills and be able to influence internal and external stakeholders. Experience of implementing strategies and a calm and organised approach is key to the role along with a pro-active and positive approach and a keen desire to learn. This is a great opportunity to join a growing company with exciting plans for development. It offers a flexible working environment (hybrid), generous remuneration package, and excellent benefits.
Reed Accountancy are currently assisting an established client in the Crawley area in the recruitment of an experienced Credit Controller to join their established credit function, managing a ledger exceeding £150m per annum. This role is ideal for someone who is detail-oriented, has strong analytical skills, and can effectively manage relationships both internally and externally. Day-to-day of the role: Allocate cash for dual businesses from customers and reconcile remittance advices. Ensure accuracy of invoices and application of purchase orders. Communicate with contract managers and senior management regarding finance/credit KPIs. Run reports on aged debtors and analyse credit data using Excel and other Microsoft tools. Create reports to help the wider business understand the company's credit position. Manage finance/credit control and personal email mailboxes. Resolve queries within Finance and wider operational teams. Negotiate and provide feedback on customer payment plans and queries. Liaise with credit insurers regarding potential claims and credit limit changes. Perform credit checks on new and existing customers. Escalate debts through third-party debt recovery agents. Work proactively within a small team in the credit department and independently to achieve results without constant supervision. Communicate with external audit and compliance as required. Undertake additional ad hoc tasks as needed. Required Skills & Qualifications: Previous experience working in a credit control function. Strong IT skills, proficient in Microsoft Office tools. Understanding of accounting software and sales ledger. Excellent communication skills and assertiveness when required. Flexible, adaptable, and able to manage multiple tasks concurrently. Ability to prioritise and work to deadlines. Strong knowledge of data protection principles. Customer-focused and business-minded approach. Benefits: Competitive salary and benefits package. Onsite parking Hybrid working
May 19, 2026
Full time
Reed Accountancy are currently assisting an established client in the Crawley area in the recruitment of an experienced Credit Controller to join their established credit function, managing a ledger exceeding £150m per annum. This role is ideal for someone who is detail-oriented, has strong analytical skills, and can effectively manage relationships both internally and externally. Day-to-day of the role: Allocate cash for dual businesses from customers and reconcile remittance advices. Ensure accuracy of invoices and application of purchase orders. Communicate with contract managers and senior management regarding finance/credit KPIs. Run reports on aged debtors and analyse credit data using Excel and other Microsoft tools. Create reports to help the wider business understand the company's credit position. Manage finance/credit control and personal email mailboxes. Resolve queries within Finance and wider operational teams. Negotiate and provide feedback on customer payment plans and queries. Liaise with credit insurers regarding potential claims and credit limit changes. Perform credit checks on new and existing customers. Escalate debts through third-party debt recovery agents. Work proactively within a small team in the credit department and independently to achieve results without constant supervision. Communicate with external audit and compliance as required. Undertake additional ad hoc tasks as needed. Required Skills & Qualifications: Previous experience working in a credit control function. Strong IT skills, proficient in Microsoft Office tools. Understanding of accounting software and sales ledger. Excellent communication skills and assertiveness when required. Flexible, adaptable, and able to manage multiple tasks concurrently. Ability to prioritise and work to deadlines. Strong knowledge of data protection principles. Customer-focused and business-minded approach. Benefits: Competitive salary and benefits package. Onsite parking Hybrid working
An opportunity has arisen for a new Client Account Manager (CAM) Role in our Major Risks & Broking / Corporate Risks team working with Sector Leaders, others CAMs and our Client Service Managers on a number of major UK corporate risks and to develop in that role. The role will entail working closely and supporting the Industries Segment Lead by primarily managing a number of key client relationships and accounts. The CAM has ultimate responsibility and accountability for the growth and success of the account and relationship and is responsible for delivering best in class service and successful growth of their nominated accounts. It will be necessary for the candidate to fully understand and be able to demonstrate an ability to impress clients with knowledge of casualty (including property) and/or motor (cross class experience desirable and advantageous but not essential) across a range of industry sectors. There will be a requirement to work alongside client Brokers and the major risk/commercial/SLT side of Insurer teams to build strong relationships and leverage insight. Strong technical capability, organisational skills, good housekeeping, an innovative approach and an ability to manage and grow the relationship are just some of the key skills and qualities that we are looking for from the successful candidate. Key Responsibilities To achieve the key account objectives - These include (but not limited to) : A principal point of contact for day to day technical queries for both nominated Clients, Team Leaders, Broker and Insurer Support the Industries Lead with the Segment plan Prepare and maintain an up to date Client Plan Prepare for and attend Claims and performance review meetings with the client to include focus on KPIs, strategy and account management alongside the Claims Service Manager and occasionally Sector or Practice lead Accountable for managing the financial sales budget for the account including liaising with Finance team members where necessary Supporting with development and growth of the overall relationship through interaction and organisation to include: Face to face review meetings - claims and strategic Training/case surgeries/workshops Introducing Value add propositions and risk initiatives working with the Claims Service Managers and Proposition Leads Renewal and pricing Cross Sell across the wider DUK&I service lines Socialising Travel and overnight stays to the client offices and/or events where necessary Assisting Sector and Practice Leader in preparing for and participating in tenders and/or renewal discussions Perform responsibilities in line with any renewal/ bid process - roles allocated by the Bid Team and which are defined and referenced in Keoghs Bid Protocol To ensure compliance with the SRA Code of Conduct at all times Working with the CSR Technical Director: To deliver a true single source solution Co-ordinate client audit requests and audit responses Introduce to the client and support the integration of aligned colleagues from the broader Keoghs team (such as Complex Injury, Disease etc.) where required Work with Tech Director to manage and handle all client complaints in line with Keoghs internal process and clients expectations Attendance at necessary internal meetings Working with the CSR Operational Lead: Share any information of relevance to Keoghs' relationship with the clients as appropriate within the firm Share information relevant to resource planning and financial projections Work collaboratively and supportively with the Team Leaders and client team Working Hours Whilst the core working hours are 9.00 am to 5.30 pm the CAM will be expected to work such hours as are necessary to achieve their objectives and it is expected that if the demands of work require it, longer hours will be worked to achieve these expectations. Skills, Knowledge and Expertise Possess strong Client Relationship and development skills Technical experience is an advantage Have experience of managing relationships with major Corporate clients at a senior level Have demonstrable experience of working collaboratively with key and senior stakeholders Have experience and an ability to positively interact with clients and key stakeholders via all methods of communication Excellent Organisation and Presentations skills, including the ability to design and structure a claims pack and over-arching strategy Be able to work independently and with initiative Demonstrate industry and/or sector knowledge and of insurance programme structures, or an aptitude to learn Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
May 19, 2026
Full time
An opportunity has arisen for a new Client Account Manager (CAM) Role in our Major Risks & Broking / Corporate Risks team working with Sector Leaders, others CAMs and our Client Service Managers on a number of major UK corporate risks and to develop in that role. The role will entail working closely and supporting the Industries Segment Lead by primarily managing a number of key client relationships and accounts. The CAM has ultimate responsibility and accountability for the growth and success of the account and relationship and is responsible for delivering best in class service and successful growth of their nominated accounts. It will be necessary for the candidate to fully understand and be able to demonstrate an ability to impress clients with knowledge of casualty (including property) and/or motor (cross class experience desirable and advantageous but not essential) across a range of industry sectors. There will be a requirement to work alongside client Brokers and the major risk/commercial/SLT side of Insurer teams to build strong relationships and leverage insight. Strong technical capability, organisational skills, good housekeeping, an innovative approach and an ability to manage and grow the relationship are just some of the key skills and qualities that we are looking for from the successful candidate. Key Responsibilities To achieve the key account objectives - These include (but not limited to) : A principal point of contact for day to day technical queries for both nominated Clients, Team Leaders, Broker and Insurer Support the Industries Lead with the Segment plan Prepare and maintain an up to date Client Plan Prepare for and attend Claims and performance review meetings with the client to include focus on KPIs, strategy and account management alongside the Claims Service Manager and occasionally Sector or Practice lead Accountable for managing the financial sales budget for the account including liaising with Finance team members where necessary Supporting with development and growth of the overall relationship through interaction and organisation to include: Face to face review meetings - claims and strategic Training/case surgeries/workshops Introducing Value add propositions and risk initiatives working with the Claims Service Managers and Proposition Leads Renewal and pricing Cross Sell across the wider DUK&I service lines Socialising Travel and overnight stays to the client offices and/or events where necessary Assisting Sector and Practice Leader in preparing for and participating in tenders and/or renewal discussions Perform responsibilities in line with any renewal/ bid process - roles allocated by the Bid Team and which are defined and referenced in Keoghs Bid Protocol To ensure compliance with the SRA Code of Conduct at all times Working with the CSR Technical Director: To deliver a true single source solution Co-ordinate client audit requests and audit responses Introduce to the client and support the integration of aligned colleagues from the broader Keoghs team (such as Complex Injury, Disease etc.) where required Work with Tech Director to manage and handle all client complaints in line with Keoghs internal process and clients expectations Attendance at necessary internal meetings Working with the CSR Operational Lead: Share any information of relevance to Keoghs' relationship with the clients as appropriate within the firm Share information relevant to resource planning and financial projections Work collaboratively and supportively with the Team Leaders and client team Working Hours Whilst the core working hours are 9.00 am to 5.30 pm the CAM will be expected to work such hours as are necessary to achieve their objectives and it is expected that if the demands of work require it, longer hours will be worked to achieve these expectations. Skills, Knowledge and Expertise Possess strong Client Relationship and development skills Technical experience is an advantage Have experience of managing relationships with major Corporate clients at a senior level Have demonstrable experience of working collaboratively with key and senior stakeholders Have experience and an ability to positively interact with clients and key stakeholders via all methods of communication Excellent Organisation and Presentations skills, including the ability to design and structure a claims pack and over-arching strategy Be able to work independently and with initiative Demonstrate industry and/or sector knowledge and of insurance programme structures, or an aptitude to learn Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Finance and Commercial Manager Adecco Workington are delighted to be recruiting for a Finance and Commercial Manager on behalf of a well established and growing organisation based in West Cumbria. This is a key role for an experienced finance professional who enjoys variety, responsibility and being hands-on within a busy, collaborative environment. Reporting into a senior finance leader, the successful candidate will support both financial control and wider commercial activity, playing an important part in the organisation's ongoing development. The role will involve: Full day-to-day management of the finance function including payroll oversight, VAT, cashflow and financial compliance Preparation of management accounts, forecasts and financial reports for senior leadership Budget preparation, monitoring and support for budget holders Oversight of billing, payment plans, debtors and creditor management Maintaining accurate and robust financial records across finance systems Liaison with auditors, banks, insurers and external advisors Supporting audit and year-end processes Managing purchasing processes, supplier relationships and contract renewals Supporting and driving commercial activity including events, programmes and external partnerships Assisting with operational delivery during key commercial periods About you: Strong finance background with experience producing management accounts and budgets CIMA qualified or equivalent, part qualified, or qualified by experience Well organised, proactive and detail focused Comfortable working across finance, operations and commercial activity Confident communicator who enjoys a varied, hands-on role Experience using Sage or similar systems would be beneficial Salary, benefits and working pattern: Salary range £37,000 to £50,000 , depending on experience and qualification level CIMA qualified or equivalent candidates will sit at the upper end of the range Part qualified or qualified by experience candidates will be considered from £37,000 Fully office based role Free lunch provided on site Free on-site parking Monday to Friday position 37.5 hours per week Flexible start and finish times available to suit the successful candidate This is a varied and rewarding role , ideal for someone who enjoys being involved in the day-to-day running of an organisation while also contributing to longer-term improvement and commercial growth. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 18, 2026
Full time
Finance and Commercial Manager Adecco Workington are delighted to be recruiting for a Finance and Commercial Manager on behalf of a well established and growing organisation based in West Cumbria. This is a key role for an experienced finance professional who enjoys variety, responsibility and being hands-on within a busy, collaborative environment. Reporting into a senior finance leader, the successful candidate will support both financial control and wider commercial activity, playing an important part in the organisation's ongoing development. The role will involve: Full day-to-day management of the finance function including payroll oversight, VAT, cashflow and financial compliance Preparation of management accounts, forecasts and financial reports for senior leadership Budget preparation, monitoring and support for budget holders Oversight of billing, payment plans, debtors and creditor management Maintaining accurate and robust financial records across finance systems Liaison with auditors, banks, insurers and external advisors Supporting audit and year-end processes Managing purchasing processes, supplier relationships and contract renewals Supporting and driving commercial activity including events, programmes and external partnerships Assisting with operational delivery during key commercial periods About you: Strong finance background with experience producing management accounts and budgets CIMA qualified or equivalent, part qualified, or qualified by experience Well organised, proactive and detail focused Comfortable working across finance, operations and commercial activity Confident communicator who enjoys a varied, hands-on role Experience using Sage or similar systems would be beneficial Salary, benefits and working pattern: Salary range £37,000 to £50,000 , depending on experience and qualification level CIMA qualified or equivalent candidates will sit at the upper end of the range Part qualified or qualified by experience candidates will be considered from £37,000 Fully office based role Free lunch provided on site Free on-site parking Monday to Friday position 37.5 hours per week Flexible start and finish times available to suit the successful candidate This is a varied and rewarding role , ideal for someone who enjoys being involved in the day-to-day running of an organisation while also contributing to longer-term improvement and commercial growth. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Development Team Manager,assistingwith our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. Responsibilities As a Software Developer, you will play a key role in developing our in-house Software, Evolve, which is hosted in cloud environment.You will collaborate closely with both our internal development team and our partner organisation'sdevelopment team.Your focus will be on improving the efficiency and capabilities of Solus by developing Microsoft stack in an Agile manner. Develop new products and features end to end using C#, .NET, Angular, Entity frameworks, Azure DevOps Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes. Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure. Removedelivery impediments by aligning with Product Owner and following policies and guidelines. Liveagile values,principlesand approaches. Be a role model. Providetechnical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 18, 2026
Full time
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Development Team Manager,assistingwith our bespoke award-winning IT system Evolve and is a fundamental role to our growth and success. Responsibilities As a Software Developer, you will play a key role in developing our in-house Software, Evolve, which is hosted in cloud environment.You will collaborate closely with both our internal development team and our partner organisation'sdevelopment team.Your focus will be on improving the efficiency and capabilities of Solus by developing Microsoft stack in an Agile manner. Develop new products and features end to end using C#, .NET, Angular, Entity frameworks, Azure DevOps Build good working relationships across relevant third-party suppliers or partners to maximise business outcomes. Work across a wide range of technologies, across web, mobile apps, API, backend, and databases which are currently hosted within Azure. Removedelivery impediments by aligning with Product Owner and following policies and guidelines. Liveagile values,principlesand approaches. Be a role model. Providetechnical guidance onEvolve'sdesign and ensure the system's UI/UX meets requirements. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Delegated Authority Manager Your new company You will be joining a well-established and internationally recognised specialty insurer that is experiencing sustained growth across its London operations. The organisation is known for its disciplined underwriting approach and strong governance culture. As part of its continued investment in oversight and operational excellence, it is seeking a Delegated Authority Manager to strengthen its central governance function. Your new role In this role, you will take ownership of the full lifecycle of delegated arrangements, ensuring that all coverholder and third-party relationships meet regulatory, operational, and internal governance standards. You will manage the onboarding, monitoring, and renewal of delegated arrangements, applying robust delegated authority oversight across multiple product lines. You will also play a key role in maintaining strong governance and compliance controls, ensuring alignment with internal policies and external regulatory expectations.A significant part of your role will involve coordinating and reviewing the audit process, analysing findings, and driving remediation activity where required. You will also assess bordereaux quality and performance data, using delegated authority performance metrics to support underwriting teams with meaningful insights. Collaboration will be central to your success, as you will work closely with underwriting, compliance, legal, and external partners, applying strong stakeholder management skills to maintain effective oversight. What you'll need to succeed To excel in this position, you will bring proven experience in delegated authority, coverholder management, or binder oversight within the London Market. You will have a strong understanding of regulatory frameworks and governance standards, combined with excellent communication skills and the ability to build productive relationships. A proactive, detail-focused approach and confidence in managing multiple priorities will be essential. What you'll get in return You will join a forward-thinking insurer that offers a collaborative working environment, opportunities for professional development, and a competitive salary and benefits package. This role provides the chance to take ownership of a key governance function within a respected and growing organisation. What you need to do now If you are interested in this role or would like to discuss similar opportunities, please get in touch to explore the next steps.
May 15, 2026
Full time
Delegated Authority Manager Your new company You will be joining a well-established and internationally recognised specialty insurer that is experiencing sustained growth across its London operations. The organisation is known for its disciplined underwriting approach and strong governance culture. As part of its continued investment in oversight and operational excellence, it is seeking a Delegated Authority Manager to strengthen its central governance function. Your new role In this role, you will take ownership of the full lifecycle of delegated arrangements, ensuring that all coverholder and third-party relationships meet regulatory, operational, and internal governance standards. You will manage the onboarding, monitoring, and renewal of delegated arrangements, applying robust delegated authority oversight across multiple product lines. You will also play a key role in maintaining strong governance and compliance controls, ensuring alignment with internal policies and external regulatory expectations.A significant part of your role will involve coordinating and reviewing the audit process, analysing findings, and driving remediation activity where required. You will also assess bordereaux quality and performance data, using delegated authority performance metrics to support underwriting teams with meaningful insights. Collaboration will be central to your success, as you will work closely with underwriting, compliance, legal, and external partners, applying strong stakeholder management skills to maintain effective oversight. What you'll need to succeed To excel in this position, you will bring proven experience in delegated authority, coverholder management, or binder oversight within the London Market. You will have a strong understanding of regulatory frameworks and governance standards, combined with excellent communication skills and the ability to build productive relationships. A proactive, detail-focused approach and confidence in managing multiple priorities will be essential. What you'll get in return You will join a forward-thinking insurer that offers a collaborative working environment, opportunities for professional development, and a competitive salary and benefits package. This role provides the chance to take ownership of a key governance function within a respected and growing organisation. What you need to do now If you are interested in this role or would like to discuss similar opportunities, please get in touch to explore the next steps.
Role: Workshop Service and Repair Manager Location: Bristol Airport Employment: Type: Permanent Working Shift Patterns: Monday to Friday (with weekend availability if required) Working Hours: 08.00am to 17.00pm (42.5 hour week) with weekend overtime available Salary: Competitive Salary About Us Logic 360 Ltd is a leading Talent Partner to high-profile clients in the automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description We are seeking an experienced and motivated Workshop Service and Repair Manager to oversee the daily operations of our client s workshop. You will lead a skilled team of technicians and administrative staff, ensuring the smooth running of the workshop while maintaining the highest standards of quality, efficiency, and customer service. Key Responsibilities Manage the day-to-day running of the workshop, including scheduling, task allocation, and productivity monitoring Lead, coach, and motivate the workshop team to achieve performance targets and quality standards Oversee vehicle repair processes, ensuring compliance with manufacturer guidelines and customer expectations Maintain accurate reporting on workshop throughput, KPIs, and performance Ensure compliance with health & safety and environmental regulations Build and maintain strong relationships with insurers, suppliers, and customers Oversee stock, parts ordering, and supplier negotiations to optimise costs and availability Drive continuous improvement, implementing new technologies and processes to improve efficiency and service delivery Qualifications & Experience Proven experience as a Workshop Service and Repair Manager within the automotive repair industry Strong technical background with recognised qualifications (NVQ, City & Guilds, ATA or equivalent) desirable Demonstrated ability to manage and motivate a multi-skilled team Experience with estimating systems and workshop management software Full UK / EU driving licence required Skills Requirements Strong leadership and team management skills Excellent organisational and time management abilities Customer-focused with strong communication and problem-solving skills Commercial acumen with experience in budgeting and cost control High standards of quality and attention to detail Commitment to health and safety and maintaining compliance at all times How to Apply If you are an experienced Service and Repair Workshop Manager looking for your next career move, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment Done Differently. Equal Opportunity Employer Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Oct 08, 2025
Full time
Role: Workshop Service and Repair Manager Location: Bristol Airport Employment: Type: Permanent Working Shift Patterns: Monday to Friday (with weekend availability if required) Working Hours: 08.00am to 17.00pm (42.5 hour week) with weekend overtime available Salary: Competitive Salary About Us Logic 360 Ltd is a leading Talent Partner to high-profile clients in the automotive industry, committed to excellence and innovation. We pride ourselves on our dedication to delivering first-class services and solutions to our clients and our candidates. Our team is composed of skilled professionals who thrive in a dynamic and supportive environment, helping you along your professional journey. Client Information Our client is a newly established but rapidly growing automotive service business, backed by the strength and resources of a leading UK Group. With over a year of successful trading under the Group, they have now launched as a standalone company with ambitious plans to expand nationwide. Already securing contracts with highly reputable dealerships, they have built strong technical teams and a reputation for delivering high-quality, efficient, and customer-focused vehicle services. This is an exciting time to join them at the beginning of their growth journey. You will be part of a forward-thinking company where your skills and expertise will be recognised, with opportunities to progress as the business continues to expand. Supported by the power of the wider Group, they offer stability, career development, and the chance to play a key role in shaping the future of a brand on the rise. Job Description We are seeking an experienced and motivated Workshop Service and Repair Manager to oversee the daily operations of our client s workshop. You will lead a skilled team of technicians and administrative staff, ensuring the smooth running of the workshop while maintaining the highest standards of quality, efficiency, and customer service. Key Responsibilities Manage the day-to-day running of the workshop, including scheduling, task allocation, and productivity monitoring Lead, coach, and motivate the workshop team to achieve performance targets and quality standards Oversee vehicle repair processes, ensuring compliance with manufacturer guidelines and customer expectations Maintain accurate reporting on workshop throughput, KPIs, and performance Ensure compliance with health & safety and environmental regulations Build and maintain strong relationships with insurers, suppliers, and customers Oversee stock, parts ordering, and supplier negotiations to optimise costs and availability Drive continuous improvement, implementing new technologies and processes to improve efficiency and service delivery Qualifications & Experience Proven experience as a Workshop Service and Repair Manager within the automotive repair industry Strong technical background with recognised qualifications (NVQ, City & Guilds, ATA or equivalent) desirable Demonstrated ability to manage and motivate a multi-skilled team Experience with estimating systems and workshop management software Full UK / EU driving licence required Skills Requirements Strong leadership and team management skills Excellent organisational and time management abilities Customer-focused with strong communication and problem-solving skills Commercial acumen with experience in budgeting and cost control High standards of quality and attention to detail Commitment to health and safety and maintaining compliance at all times How to Apply If you are an experienced Service and Repair Workshop Manager looking for your next career move, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group Recruitment Done Differently. Equal Opportunity Employer Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Are you a Fleet Insurance Advisor looking for your next opportunity? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the motor trade insurance sector, they also offer a wide range of fleet policies to their clients. This role offers a competitive salary ranging from 32,000 to 37,000 per year, plus a monthly bonus of around 500. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As a Fleet Insurance Advisor, you will: Handle all new business enquiries related to fleet insurance. Conduct fact-finding and underwriting for potential clients. Sell a broad range of fleet policies to clients. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Fleet Insurance Advisor role comes with an attractive package, including: Annual salary between 32,000 and 37,000. Strong monthly bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Fleet Insurance Advisor will have: Previous background working in fleet or commercial insurance. Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Fleet Account Executive, Commercial Insurance Advisor, Motor Trade Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Fleet Insurance Advisor position could be perfect for you. If you're a motivated and experienced Fleet Insurance Advisor looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction. AW_FIN
Oct 08, 2025
Full time
Are you a Fleet Insurance Advisor looking for your next opportunity? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the motor trade insurance sector, they also offer a wide range of fleet policies to their clients. This role offers a competitive salary ranging from 32,000 to 37,000 per year, plus a monthly bonus of around 500. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As a Fleet Insurance Advisor, you will: Handle all new business enquiries related to fleet insurance. Conduct fact-finding and underwriting for potential clients. Sell a broad range of fleet policies to clients. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Fleet Insurance Advisor role comes with an attractive package, including: Annual salary between 32,000 and 37,000. Strong monthly bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Fleet Insurance Advisor will have: Previous background working in fleet or commercial insurance. Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Fleet Account Executive, Commercial Insurance Advisor, Motor Trade Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Fleet Insurance Advisor position could be perfect for you. If you're a motivated and experienced Fleet Insurance Advisor looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction. AW_FIN
Commercial Account Handler Remote 35K - 45K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 35,000 - 45,000 depending on experience A down-to-earth team and welcoming culture Remote working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
Oct 07, 2025
Full time
Commercial Account Handler Remote 35K - 45K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 35,000 - 45,000 depending on experience A down-to-earth team and welcoming culture Remote working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
Commercial Insurance Broker Bury 30K - 40K The Company A well-established independent insurance brokerage is seeking an experienced Commercial Insurance Broker to join their team in Bury and step into a readymade portfolio of clients. Known for their professional and impartial advisory based approach, they cater to SME, Mid-Market and Corporate Clients across a wide range of industry sectors, providing cross-class tailored insurance solutions. Having already grown through acquisition, the company have large growth plans with further acquisitions in the pipeline, the Commercial Insurance Broker will take over an existing portfolio of clients from day one, as well as looking to grow the book through cross-selling, up-selling and anew business. The Role As a Commercial Insurance Broker, you will be maintaining an existing portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients, in close collaboration with the team of Senior Brokers and Directors, to provide tailored insurance solutions. Providing comprehensive customer support and advice to meet the insurance needs of your clients. Develop a strong understanding of the clients business and requirements, and their risks. Dealing with the processing and administration of new contracts, renewals and MTA's. Liaising and negotiating with underwriters to identify the most suitable insurance products for your clients. Working closely with Senior Brokers, Account Executives and Directors to develop a strong knowledge of a commercial insurance products, and ensuring all recommendations are aligned to the client's needs. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You A minimum of 3 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager - essential! Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous Excellent attention to detail and organisational skills Strong PC skills If you're a Commercial Insurance professional looking for a role that will provide you with autonomy, accountability, stability and long-term opportunities this is the job for you!
Oct 07, 2025
Full time
Commercial Insurance Broker Bury 30K - 40K The Company A well-established independent insurance brokerage is seeking an experienced Commercial Insurance Broker to join their team in Bury and step into a readymade portfolio of clients. Known for their professional and impartial advisory based approach, they cater to SME, Mid-Market and Corporate Clients across a wide range of industry sectors, providing cross-class tailored insurance solutions. Having already grown through acquisition, the company have large growth plans with further acquisitions in the pipeline, the Commercial Insurance Broker will take over an existing portfolio of clients from day one, as well as looking to grow the book through cross-selling, up-selling and anew business. The Role As a Commercial Insurance Broker, you will be maintaining an existing portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients, in close collaboration with the team of Senior Brokers and Directors, to provide tailored insurance solutions. Providing comprehensive customer support and advice to meet the insurance needs of your clients. Develop a strong understanding of the clients business and requirements, and their risks. Dealing with the processing and administration of new contracts, renewals and MTA's. Liaising and negotiating with underwriters to identify the most suitable insurance products for your clients. Working closely with Senior Brokers, Account Executives and Directors to develop a strong knowledge of a commercial insurance products, and ensuring all recommendations are aligned to the client's needs. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You A minimum of 3 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager - essential! Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous Excellent attention to detail and organisational skills Strong PC skills If you're a Commercial Insurance professional looking for a role that will provide you with autonomy, accountability, stability and long-term opportunities this is the job for you!