IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies.
May 18, 2026
Full time
IT System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas. The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments. Key Responsibilities Patch & Update Management - Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes. - Manage structured patch cycles (monthly, emergency, zero-day response). - Perform pre-deployment testing and post-implementation testing & validation. - Maintain patch compliance reporting and remediation tracking. - Ensure minimal disruption to production systems. OS Infrastructure - Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc. - Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments. - Configure and administer WSUS. Network & Security Infrastructure - Deploy firmware updates and patches for: - Cisco routers and switches - Cisco firewalls - Juniper firewalls - Perform configuration backups and validation before changes. - Assist with vulnerability remediation and security audits. Virtualisation - Manage patching and lifecycle updates for VMware environments. - Maintain and upgrade VMware ESXi hosts and vCenter. - Ensure VM availability during maintenance cycles. Customer Engagement - Deliver on-site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change management and maintenance windows. - Excellent troubleshooting and root-cause analysis skills. - Strong hands-on experience with some, or all of the following: - Windows Server & Windows Workstation environments - Linux Operating Systems - WSUS administration - Cisco rout ers & switches - Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. Personal Attributes - Professional and customer focused. - Highly organised with strong documentation skills. - Comfortable working out-of-hours during maintenance windows. - Strong communication skills (written and verbal). Working Conditions - Hybrid working model (London office, remote, and customer sites). - Occasional evening or night work during planned maintenance windows. - Travel within Greater London and surrounding areas. What We Offer - Competitive London-based salary. - Company pension scheme. - 26 days Holiday plus Bank Holidays - Employee portal - Professional development and certification support. - Exposure to diverse enterprise customer environments. - Opportunity to work across multi-vendor infrastructure technologies.
CBSbutler Holdings Limited trading as CBSbutler
Southwick, Hampshire
Job Title: Junior Network Engineer Location: Portsmouth (On-site) Contract Duration: Immediate start - End of July (initially) Day Rate: 300 - 350 per day Inside IR35 Security Clearance: Must hold active MOD SC clearance Eligibility: UK Nationals only Overview We are seeking a Junior Network Engineer to join a project based in Portsmouth, supporting network infrastructure operations within a secure environment. This is an on-site role requiring immediate availability, with the potential for extension beyond the initial contract period. Key Responsibilities Support the configuration, maintenance, and troubleshooting of network infrastructure Work with secure systems in line with MOD standards and procedures Assist in firewall and network monitoring activities Participate in planned network changes, upgrades, and weekend exercises where required Provide support during shift rotations as needed Collaborate with senior engineers and wider technical teams Required Skills & Experience Hands-on experience with Fortinet Firewalls Experience using Fortinet Analyzer Knowledge of HPE Switches Familiarity with BOWMAN communication systems Understanding of network fundamentals (routing, switching, security principles) Desirable Skills Experience with VMware environments Working Pattern Monday to Friday (on-site in Portsmouth) Occasional weekend work and shift-based support required Candidate Requirements Active MOD SC Clearance (essential) Must be a UK National Ideally based in or near Portsmouth Available to start immediately Additional Information This role is suited to a junior-level engineer looking to gain experience in a secure, high-impact environment while working with leading networking technologies.
May 18, 2026
Contractor
Job Title: Junior Network Engineer Location: Portsmouth (On-site) Contract Duration: Immediate start - End of July (initially) Day Rate: 300 - 350 per day Inside IR35 Security Clearance: Must hold active MOD SC clearance Eligibility: UK Nationals only Overview We are seeking a Junior Network Engineer to join a project based in Portsmouth, supporting network infrastructure operations within a secure environment. This is an on-site role requiring immediate availability, with the potential for extension beyond the initial contract period. Key Responsibilities Support the configuration, maintenance, and troubleshooting of network infrastructure Work with secure systems in line with MOD standards and procedures Assist in firewall and network monitoring activities Participate in planned network changes, upgrades, and weekend exercises where required Provide support during shift rotations as needed Collaborate with senior engineers and wider technical teams Required Skills & Experience Hands-on experience with Fortinet Firewalls Experience using Fortinet Analyzer Knowledge of HPE Switches Familiarity with BOWMAN communication systems Understanding of network fundamentals (routing, switching, security principles) Desirable Skills Experience with VMware environments Working Pattern Monday to Friday (on-site in Portsmouth) Occasional weekend work and shift-based support required Candidate Requirements Active MOD SC Clearance (essential) Must be a UK National Ideally based in or near Portsmouth Available to start immediately Additional Information This role is suited to a junior-level engineer looking to gain experience in a secure, high-impact environment while working with leading networking technologies.
IT Infrastructure Engineering Lead Location: Woking (Hybrid 3 days onsite, 2 days remote) Salary: £48,000 £55,000 DOE Job Type: Permanent We are seeking an experienced IT Infrastructure Engineering Lead to join a growing engineering and manufacturing business. Reporting to the Operations Director, you will take ownership of IT systems, infrastructure, cybersecurity, and business-critical applications across multiple sites. This is a hands-on leadership role focused on ensuring reliable IT operations while supporting business growth and continuous improvement. The appointed IT Infrastructure Engineering Lead will carry out the following; Key Responsibilities for the IT Infrastructure Engineering Lead Manage and maintain IT infrastructure including servers, networks, cloud systems, backups, firewalls, and remote access Lead IT strategy, system upgrades, and infrastructure improvements Ensure cybersecurity, GDPR compliance, and disaster recovery planning Support core business applications including ERP/MRP systems Manage IT suppliers, contracts, licensing, and budgets Provide support and guidance to users and stakeholders across the business The selected IT Infrastructure Engineering Lead will meet the following key requirements for the position; Essential Previous experience in an IT Manager, Infrastructure Lead, or Senior IT Support role Strong understanding of infrastructure, networking, cybersecurity, and backups Experience supporting ERP or manufacturing systems Excellent communication and stakeholder management skills Desirable Manufacturing or engineering industry experience Knowledge of Microsoft 365, Azure, or cloud platforms IT or cybersecurity certifications What s on Offer Permanent position with hybrid working (3 days onsite / 2 remote) Salary between £48,000 £55,000 depending on experience Opportunity to lead and shape IT infrastructure within a growing business If you are a proactive IT professional looking for a varied leadership role, we d love to hear from you.
May 18, 2026
Full time
IT Infrastructure Engineering Lead Location: Woking (Hybrid 3 days onsite, 2 days remote) Salary: £48,000 £55,000 DOE Job Type: Permanent We are seeking an experienced IT Infrastructure Engineering Lead to join a growing engineering and manufacturing business. Reporting to the Operations Director, you will take ownership of IT systems, infrastructure, cybersecurity, and business-critical applications across multiple sites. This is a hands-on leadership role focused on ensuring reliable IT operations while supporting business growth and continuous improvement. The appointed IT Infrastructure Engineering Lead will carry out the following; Key Responsibilities for the IT Infrastructure Engineering Lead Manage and maintain IT infrastructure including servers, networks, cloud systems, backups, firewalls, and remote access Lead IT strategy, system upgrades, and infrastructure improvements Ensure cybersecurity, GDPR compliance, and disaster recovery planning Support core business applications including ERP/MRP systems Manage IT suppliers, contracts, licensing, and budgets Provide support and guidance to users and stakeholders across the business The selected IT Infrastructure Engineering Lead will meet the following key requirements for the position; Essential Previous experience in an IT Manager, Infrastructure Lead, or Senior IT Support role Strong understanding of infrastructure, networking, cybersecurity, and backups Experience supporting ERP or manufacturing systems Excellent communication and stakeholder management skills Desirable Manufacturing or engineering industry experience Knowledge of Microsoft 365, Azure, or cloud platforms IT or cybersecurity certifications What s on Offer Permanent position with hybrid working (3 days onsite / 2 remote) Salary between £48,000 £55,000 depending on experience Opportunity to lead and shape IT infrastructure within a growing business If you are a proactive IT professional looking for a varied leadership role, we d love to hear from you.
Network Engineer - SC Cleared - Hybrid - 85,000 Are you someone who thrives in hands-on, high-security environments? We're looking for a skilled Network Engineer who enjoys building, optimising, and maintaining complex network infrastructures across both local and global environments. In this role, you'll: Design, deliver, and support robust LAN and large-scale WAN environments Translate application-specific needs into precise and secure Firewall policies Experiment, test, and validate emerging technologies in a lab/POC setting Apply Secure-by-Design principles throughout network solutions Core Experience Required Solid background in implementing and supporting: Wide Area Network architectures Major routing protocols (eg, OSPF, BGP) VPN technologies and security platforms (eg, IKEv2, next-generation firewalls) Technical documentation-turning high-level design into detailed configuration and deployment steps Bonus Skills Experience with: Modern data centre networking (spine-leaf topologies, EVPN, BGP, Geneve) High-assurance encryption solutions Automation/orchestration tools (eg, Ansible, Terraform) White-box networking platforms (eg, Mellanox, Cumulus, Nvidia) NSX troubleshooting and support Cisco CCNP-level knowledge or similar practical expertise Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
May 18, 2026
Full time
Network Engineer - SC Cleared - Hybrid - 85,000 Are you someone who thrives in hands-on, high-security environments? We're looking for a skilled Network Engineer who enjoys building, optimising, and maintaining complex network infrastructures across both local and global environments. In this role, you'll: Design, deliver, and support robust LAN and large-scale WAN environments Translate application-specific needs into precise and secure Firewall policies Experiment, test, and validate emerging technologies in a lab/POC setting Apply Secure-by-Design principles throughout network solutions Core Experience Required Solid background in implementing and supporting: Wide Area Network architectures Major routing protocols (eg, OSPF, BGP) VPN technologies and security platforms (eg, IKEv2, next-generation firewalls) Technical documentation-turning high-level design into detailed configuration and deployment steps Bonus Skills Experience with: Modern data centre networking (spine-leaf topologies, EVPN, BGP, Geneve) High-assurance encryption solutions Automation/orchestration tools (eg, Ansible, Terraform) White-box networking platforms (eg, Mellanox, Cumulus, Nvidia) NSX troubleshooting and support Cisco CCNP-level knowledge or similar practical expertise Security Clearance Due to the nature of the work, candidates must be UK sole nationals and hold UK Security Clearance.
SOC / Cyber Threat Detection Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials
May 18, 2026
Full time
SOC / Cyber Threat Detection Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials
Network Engineer Permanent York - Hybrid - 2 days a week onsite We are looking for a CCNP certified Network Engineer to join our client in York. Skills and experiences required: CCNP certified Experience with Firewalls - Fortinet or similar Proven technical experience supporting LAN, WAN and WLAN. Experience of running network security. Experience in managing a cellular Wireless WAN. Experience supporting networks for a large multi-site organisation. Experience in Cisco based hardware and solutions. Technical knowledge of network systems and associated hardware including Switches, Routers, Firewalls. Technical knowledge of both an on premise and cloud Windows environment. If you are interested and looking for a new role, please apply with a copy of your CV or email (url removed)
May 17, 2026
Full time
Network Engineer Permanent York - Hybrid - 2 days a week onsite We are looking for a CCNP certified Network Engineer to join our client in York. Skills and experiences required: CCNP certified Experience with Firewalls - Fortinet or similar Proven technical experience supporting LAN, WAN and WLAN. Experience of running network security. Experience in managing a cellular Wireless WAN. Experience supporting networks for a large multi-site organisation. Experience in Cisco based hardware and solutions. Technical knowledge of network systems and associated hardware including Switches, Routers, Firewalls. Technical knowledge of both an on premise and cloud Windows environment. If you are interested and looking for a new role, please apply with a copy of your CV or email (url removed)
Network Engineer Permanent York - Hybrid - 2 days a week onsite We are looking for a CCNP certified Network Engineer to join our client in York. Skills and experiences required: CCNP certified Experience with Firewalls - Fortinet or similar Proven technical experience supporting LAN, WAN and WLAN. Experience of running network security. Experience in managing a cellular Wireless WAN. Experience supporting networks for a large multi-site organisation. Experience in Cisco based hardware and solutions. Technical knowledge of network systems and associated hardware including Switches, Routers, Firewalls. Technical knowledge of both an on premise and cloud Windows environment. If you are interested and looking for a new role, please apply with a copy of your CV or email (url removed)
May 17, 2026
Full time
Network Engineer Permanent York - Hybrid - 2 days a week onsite We are looking for a CCNP certified Network Engineer to join our client in York. Skills and experiences required: CCNP certified Experience with Firewalls - Fortinet or similar Proven technical experience supporting LAN, WAN and WLAN. Experience of running network security. Experience in managing a cellular Wireless WAN. Experience supporting networks for a large multi-site organisation. Experience in Cisco based hardware and solutions. Technical knowledge of network systems and associated hardware including Switches, Routers, Firewalls. Technical knowledge of both an on premise and cloud Windows environment. If you are interested and looking for a new role, please apply with a copy of your CV or email (url removed)
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
May 17, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 17, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa 50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management Take ownership of on-site fault tickets from diagnosis through to resolution Work closely with escalation teams when required Deliver a high-quality, customer-focused support experience Project Delivery Carry out on-site installations alongside project leads Perform testing, validation, and quality assurance Ensure smooth deployment of network and wireless solutions Wireless Technical Leadership Act as a senior point of expertise for wireless technologies Support and mentor other engineers Contribute to improving wireless support standards and practices Team Collaboration Support helpdesk tickets when not on-site Assist with planning future installations and site visits Essential Skills & Experience Proven experience supporting commercial network and wireless infrastructure Strong customer-facing experience, including on-site support Ability to work independently and take ownership of issues Technical Skills Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls) Experience with managed wireless solutions and deployments Wireless expertise including: Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa 50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management Take ownership of on-site fault tickets from diagnosis through to resolution Work closely with escalation teams when required Deliver a high-quality, customer-focused support experience Project Delivery Carry out on-site installations alongside project leads Perform testing, validation, and quality assurance Ensure smooth deployment of network and wireless solutions Wireless Technical Leadership Act as a senior point of expertise for wireless technologies Support and mentor other engineers Contribute to improving wireless support standards and practices Team Collaboration Support helpdesk tickets when not on-site Assist with planning future installations and site visits Essential Skills & Experience Proven experience supporting commercial network and wireless infrastructure Strong customer-facing experience, including on-site support Ability to work independently and take ownership of issues Technical Skills Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls) Experience with managed wireless solutions and deployments Wireless expertise including: Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Engineer Ruabon, Wales 35,000- 37,500 Overview An excellent opportunity for a skilled IT Engineer to join a forward thinking organisation that plays a key role in UK infrastructure delivery and digital innovation. This role will support the management of core IT systems, assist with infrastructure improvements, and help drive technology solutions that support business growth. You will work within a collaborative team, supporting users, systems and projects across the business with opportunities for ongoing development. The Role Provide reliable IT support and maintain core technology systems across the organisation. This is a hands on role covering infrastructure, networks, systems support, and involvement in technology projects. Key Responsibilities IT Support and Infrastructure Deliver day to day IT support for local and remote users Support Active Directory and Windows / Ubuntu servers Manage virtual environments and backups Maintain Microsoft 365 and other cloud services Provide Windows 10 and 11 support Networks and Systems Support network infrastructure including switches and firewalls Assist with hardware deployment and configuration Maintain accurate system documentation Technology Projects Support internal IT projects and systems development Work with modern tools and platforms to help improve IT services About You Passion for IT and interest in secure, reliable systems One to two years experience in IT support, engineering or similar IT related qualification or demonstrable experience Good communicator and problem solver Organised with strong attention to detail Working Hours Monday to Thursday 08:00 to 17:15 Friday 08:00 to 16:15 Apply Please submit your CV. All applications are treated in strict confidence. Please send your CV to (url removed) and call James at gap construction on (phone number removed). If you have any questions or would like to discuss other opportunities, please contact the same number. This vacancy is being advertised on behalf of gap construction who are operating as an employment agency. gap construction are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."
May 17, 2026
Full time
IT Engineer Ruabon, Wales 35,000- 37,500 Overview An excellent opportunity for a skilled IT Engineer to join a forward thinking organisation that plays a key role in UK infrastructure delivery and digital innovation. This role will support the management of core IT systems, assist with infrastructure improvements, and help drive technology solutions that support business growth. You will work within a collaborative team, supporting users, systems and projects across the business with opportunities for ongoing development. The Role Provide reliable IT support and maintain core technology systems across the organisation. This is a hands on role covering infrastructure, networks, systems support, and involvement in technology projects. Key Responsibilities IT Support and Infrastructure Deliver day to day IT support for local and remote users Support Active Directory and Windows / Ubuntu servers Manage virtual environments and backups Maintain Microsoft 365 and other cloud services Provide Windows 10 and 11 support Networks and Systems Support network infrastructure including switches and firewalls Assist with hardware deployment and configuration Maintain accurate system documentation Technology Projects Support internal IT projects and systems development Work with modern tools and platforms to help improve IT services About You Passion for IT and interest in secure, reliable systems One to two years experience in IT support, engineering or similar IT related qualification or demonstrable experience Good communicator and problem solver Organised with strong attention to detail Working Hours Monday to Thursday 08:00 to 17:15 Friday 08:00 to 16:15 Apply Please submit your CV. All applications are treated in strict confidence. Please send your CV to (url removed) and call James at gap construction on (phone number removed). If you have any questions or would like to discuss other opportunities, please contact the same number. This vacancy is being advertised on behalf of gap construction who are operating as an employment agency. gap construction are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 17, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 17, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
Morgan McKinley (South West)
Bletchley, Buckinghamshire
Are you a technical heavyweight with a natural flair for leadership? We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes. This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate. The Opportunity You won't just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge. Key Responsibilities Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated. Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability. Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR. Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment. Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux. Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: 65,000 - 70,000 (dependent on team size and experience). Location: Milton Keynes. Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00). Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.
May 17, 2026
Full time
Are you a technical heavyweight with a natural flair for leadership? We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes. This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate. The Opportunity You won't just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge. Key Responsibilities Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated. Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability. Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR. Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment. Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux. Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: 65,000 - 70,000 (dependent on team size and experience). Location: Milton Keynes. Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00). Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.
Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16 Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16) The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems. We would be delighted to hear from you if you have the following experience: - An interest in Cyber Security - Looking to build on your education/studies - degree, HND - Networks - Keen to build experience with producing or maintaining Cyber security processes and procedures - Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper. - Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls - As well as Windows Server architectures Role Profile: - The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems - Learning how to produce system design documentation - Creating Cyber Security documentation and processes - The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards - You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers Business Operations Skills - Qualifications: - HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security. Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Keen to learn and develop on your education within IT/Networks/Technology - Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment Excellent employee benefits: Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: - 26 days holiday, plus public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support
May 17, 2026
Full time
Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16 Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16) The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems. We would be delighted to hear from you if you have the following experience: - An interest in Cyber Security - Looking to build on your education/studies - degree, HND - Networks - Keen to build experience with producing or maintaining Cyber security processes and procedures - Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper. - Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls - As well as Windows Server architectures Role Profile: - The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems - Learning how to produce system design documentation - Creating Cyber Security documentation and processes - The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards - You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers Business Operations Skills - Qualifications: - HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security. Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Keen to learn and develop on your education within IT/Networks/Technology - Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment Excellent employee benefits: Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive: - 26 days holiday, plus public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support
IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions. Role Snapshot - Sheffield HQ: Salary: 40,000 - 45,000 per annum Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office Hours: 08:30 - 17:00, Monday to Friday Reporting to: Group Information Systems Manager Occasional travel to other UK sites required About the Role: As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a "Cloud-First" strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies. Key Responsibilities: Provide 3rd line technical support, acting as an escalation point for complex incidents and problems. Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments. Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best practices. Maintain and test backup, disaster recovery, and business continuity solutions. Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019). Solid understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-entity environments. Strong troubleshooting, analytical, and problem-solving capabilities. Experience implementing or maintaining Cyber Essentials compliance. Excellent communication and stakeholder management skills. Highly organised, proactive, and customer-focused mindset. Desirable: Microsoft certifications (Azure, Microsoft 365, Security). CCNA, VCP, or equivalent technical certifications. Experience with PowerShell scripting and automation. Knowledge of ITIL or structured service management frameworks. Experience with Veeam or similar backup and DR platforms. What's On Offer: Competitive salary package with clear technical ownership. Hybrid working model supporting work-life balance. Exposure to modern cloud and infrastructure technologies. Opportunity to influence and shape a growing IT environment. Support for ongoing professional development and training. Call Experis IT Today for more information on (phone number removed)
May 17, 2026
Full time
IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions. Role Snapshot - Sheffield HQ: Salary: 40,000 - 45,000 per annum Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office Hours: 08:30 - 17:00, Monday to Friday Reporting to: Group Information Systems Manager Occasional travel to other UK sites required About the Role: As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a "Cloud-First" strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies. Key Responsibilities: Provide 3rd line technical support, acting as an escalation point for complex incidents and problems. Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments. Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best practices. Maintain and test backup, disaster recovery, and business continuity solutions. Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019). Solid understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-entity environments. Strong troubleshooting, analytical, and problem-solving capabilities. Experience implementing or maintaining Cyber Essentials compliance. Excellent communication and stakeholder management skills. Highly organised, proactive, and customer-focused mindset. Desirable: Microsoft certifications (Azure, Microsoft 365, Security). CCNA, VCP, or equivalent technical certifications. Experience with PowerShell scripting and automation. Knowledge of ITIL or structured service management frameworks. Experience with Veeam or similar backup and DR platforms. What's On Offer: Competitive salary package with clear technical ownership. Hybrid working model supporting work-life balance. Exposure to modern cloud and infrastructure technologies. Opportunity to influence and shape a growing IT environment. Support for ongoing professional development and training. Call Experis IT Today for more information on (phone number removed)
IT Systems Engineer - Birmingham Principal IT are working with a global player in the Wholesale industry that are looking for an IT Systems Engineer to join their team to provide technical support within the business. The right candidate will be responsible for managing incidents, service requests, and change requests within SLA, ensuring high-quality support. You'll join a small team with hybrid working available after training. Key Responsibilities Support and troubleshoot products and systems Investigate issues using OS, database, and remote tools Own tickets through to resolution Work with Developers to resolve defects and manage changes Collaborate with internal teams and support customers Assist with testing and produce clear documentation Key Skills & Experience 3+ years in a technical support role SQL (MS SQL Server (Apply online only Power BI and SSRS reporting Microsoft 365, Active Directory, Group Policy Cloud backups, VMware (preferred) Networking basics (firewalls, switches) Strong organisation, communication, and stakeholder management skills Details Full-time 30,000- 35,000 Hybrid working INDGH
May 17, 2026
Full time
IT Systems Engineer - Birmingham Principal IT are working with a global player in the Wholesale industry that are looking for an IT Systems Engineer to join their team to provide technical support within the business. The right candidate will be responsible for managing incidents, service requests, and change requests within SLA, ensuring high-quality support. You'll join a small team with hybrid working available after training. Key Responsibilities Support and troubleshoot products and systems Investigate issues using OS, database, and remote tools Own tickets through to resolution Work with Developers to resolve defects and manage changes Collaborate with internal teams and support customers Assist with testing and produce clear documentation Key Skills & Experience 3+ years in a technical support role SQL (MS SQL Server (Apply online only Power BI and SSRS reporting Microsoft 365, Active Directory, Group Policy Cloud backups, VMware (preferred) Networking basics (firewalls, switches) Strong organisation, communication, and stakeholder management skills Details Full-time 30,000- 35,000 Hybrid working INDGH
Network Engineer (Telephony) 12 Month Contract (Outside IR35) Hybrid, Edinburgh Starting ASAP Day Rate: £DOE About the Role: You will be a Network Engineer with extensive practical day to day and some strategic Cisco switching and routing experience with a CCNP certificate at minimum. Though experience in Palo Alto, F5, Collaboration, VPN, Windows and, Linux is advantageous. You need to be technically skilled and have the drive and the ability to be proactive to deliver results as part of the overall change programme. Promoting best practice in network management you will ensure that the clients policy and procedures maintain quality assurance levels of a high standard. Main Duties: The key focus for this contract at the start is to focus on the following projects: Manage the migration of internet and azure hosted traffic to the new sdwan solution, as well as rollout of new VPN solution, upgrade of estates wide LAN hardware/software (Triage of site failures over 50+ sites), Wi-Fi system upgrade (New controllers, AP's, expansion of coverage etc). More projects are in the works so there is scope for more works around F5, Data centre exit, ISE Upgrade/replacement, management systems. Programme Delivery Consult in the delivery of a design and strategy around managing a large multi-site network including SDWAN, WiFi and LAN active projects leading to you implementing said designs. Provide effective, timely and accurate advice and sound professional judgement to colleagues on networking/infrastructure design ensuring design principles are adhered to, Represent Change and Digital Innovation (Networks team) at meetings both internal and external in relation to the change programme. Consult on the overall network roadmap based on the 3 year and 5-year business plan. Provide technical design consultation to DDIA and network security. Policy and governance Ensure design compliance within PSN networks and the appropriate policies and procedures Advise best practice to Coordinate, maintain and develop existing systems to meet the needs of the business and supported Justice Partners as part of the change programme Communication Consult with operational colleagues to identify improvements to service provision to meet the ongoing and future needs of the business Attend meetings and network events as required and identify and share best practice methods Attend CAB (Change Authority Board) meetings when required to further explain submitted/ proposed Network changes in line with the change programme. Ensure all collateral required by Project Managers is provided within agreed timescales. Service Development Consult with others within the clients and outside agencies to continuously improve service provision and make suggestions for improvements to systems and processes based on the network roadmap. Keep current with market trends and new products in area of your specialism. Essential Skills & Experience: Knowledge of troubleshooting physical network site infrastructure Experience of building, managing and maintaining high availability networks with Cisco devices Working knowledge or experience in some or all of the following subjects: Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience of designing load balancing services Ability to work in partnership with IT colleagues and operational colleagues Good working knowledge of how analogue telephone services are presented to customer premises. The ability to identify the equipment installed on customer premises that relates to analogue line delivery and presentation, often in busy and congested comms rooms and cabinets. Understanding of underlying services that may utilise analogue lines, such as alarm or lift lines. The ability to trace cabling from supplier core presentation to equipment socket, with the assistance of local resources where appropriate. Good working knowledge of best practice approaches to testing analogue line delivery for live service. Maintaining accurate records in relation to the identification work and testing of analogue services across the national estate, reporting back to key project personnel when required. Always use these settings
May 17, 2026
Contractor
Network Engineer (Telephony) 12 Month Contract (Outside IR35) Hybrid, Edinburgh Starting ASAP Day Rate: £DOE About the Role: You will be a Network Engineer with extensive practical day to day and some strategic Cisco switching and routing experience with a CCNP certificate at minimum. Though experience in Palo Alto, F5, Collaboration, VPN, Windows and, Linux is advantageous. You need to be technically skilled and have the drive and the ability to be proactive to deliver results as part of the overall change programme. Promoting best practice in network management you will ensure that the clients policy and procedures maintain quality assurance levels of a high standard. Main Duties: The key focus for this contract at the start is to focus on the following projects: Manage the migration of internet and azure hosted traffic to the new sdwan solution, as well as rollout of new VPN solution, upgrade of estates wide LAN hardware/software (Triage of site failures over 50+ sites), Wi-Fi system upgrade (New controllers, AP's, expansion of coverage etc). More projects are in the works so there is scope for more works around F5, Data centre exit, ISE Upgrade/replacement, management systems. Programme Delivery Consult in the delivery of a design and strategy around managing a large multi-site network including SDWAN, WiFi and LAN active projects leading to you implementing said designs. Provide effective, timely and accurate advice and sound professional judgement to colleagues on networking/infrastructure design ensuring design principles are adhered to, Represent Change and Digital Innovation (Networks team) at meetings both internal and external in relation to the change programme. Consult on the overall network roadmap based on the 3 year and 5-year business plan. Provide technical design consultation to DDIA and network security. Policy and governance Ensure design compliance within PSN networks and the appropriate policies and procedures Advise best practice to Coordinate, maintain and develop existing systems to meet the needs of the business and supported Justice Partners as part of the change programme Communication Consult with operational colleagues to identify improvements to service provision to meet the ongoing and future needs of the business Attend meetings and network events as required and identify and share best practice methods Attend CAB (Change Authority Board) meetings when required to further explain submitted/ proposed Network changes in line with the change programme. Ensure all collateral required by Project Managers is provided within agreed timescales. Service Development Consult with others within the clients and outside agencies to continuously improve service provision and make suggestions for improvements to systems and processes based on the network roadmap. Keep current with market trends and new products in area of your specialism. Essential Skills & Experience: Knowledge of troubleshooting physical network site infrastructure Experience of building, managing and maintaining high availability networks with Cisco devices Working knowledge or experience in some or all of the following subjects: Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience of designing load balancing services Ability to work in partnership with IT colleagues and operational colleagues Good working knowledge of how analogue telephone services are presented to customer premises. The ability to identify the equipment installed on customer premises that relates to analogue line delivery and presentation, often in busy and congested comms rooms and cabinets. Understanding of underlying services that may utilise analogue lines, such as alarm or lift lines. The ability to trace cabling from supplier core presentation to equipment socket, with the assistance of local resources where appropriate. Good working knowledge of best practice approaches to testing analogue line delivery for live service. Maintaining accurate records in relation to the identification work and testing of analogue services across the national estate, reporting back to key project personnel when required. Always use these settings
ROLE TITLE: Duty Technician / 2nd line support LOCATION: Hursley 5 days per week ASSIGNMENT LENGTH: 12 Months Salary: 48,000 per annum CLEARANCE: The ideal candidate will have active SC Clearance to be considered We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will see the applicant working to resolve user incidents from problem diagnosis through to subsequent restoration of Service/implementation of fix. Role Overview We are seeking a Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands?on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third?party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third?party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers and service partners to resolve complex technical issues Support the onboarding of new clients onto supported solutions Participate in issue resolution sessions and contribute to continuous service improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking (WAN) knowledge , including: BGP SD-WAN Strong understanding of Web Proxy infrastructure and internet access patterns , including: Proxy servers SSL/TLS decryption Web applications Proven troubleshooting expertise , with confidence leading incident resolution calls Comfortable working with external suppliers to resolve connectivity and service issues Strong communication skills and ability to operate in high?pressure environments Desirable Skills Experience with AIX Exposure to AWS , particularly: EC2 VPC Working Style & Attributes Calm, structured, and methodical approach to issue resolution Proactive mindset with a focus on service improvement Comfortable operating as part of a rota or duty function (if applicable) Strong stakeholder management and collaboration skills Willingness to take ownership and drive issues to resolution
May 17, 2026
Full time
ROLE TITLE: Duty Technician / 2nd line support LOCATION: Hursley 5 days per week ASSIGNMENT LENGTH: 12 Months Salary: 48,000 per annum CLEARANCE: The ideal candidate will have active SC Clearance to be considered We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will see the applicant working to resolve user incidents from problem diagnosis through to subsequent restoration of Service/implementation of fix. Role Overview We are seeking a Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands?on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third?party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third?party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers and service partners to resolve complex technical issues Support the onboarding of new clients onto supported solutions Participate in issue resolution sessions and contribute to continuous service improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking (WAN) knowledge , including: BGP SD-WAN Strong understanding of Web Proxy infrastructure and internet access patterns , including: Proxy servers SSL/TLS decryption Web applications Proven troubleshooting expertise , with confidence leading incident resolution calls Comfortable working with external suppliers to resolve connectivity and service issues Strong communication skills and ability to operate in high?pressure environments Desirable Skills Experience with AIX Exposure to AWS , particularly: EC2 VPC Working Style & Attributes Calm, structured, and methodical approach to issue resolution Proactive mindset with a focus on service improvement Comfortable operating as part of a rota or duty function (if applicable) Strong stakeholder management and collaboration skills Willingness to take ownership and drive issues to resolution
Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft 365 and Windows environments Comfortable dealing directly with users and stakeholders Strong troubleshooting mindset and attention to detail Able to prioritise workload in a fast-paced environment Someone who takes ownership of tickets rather than passing them on Desirable Experience in an MSP environment Experience in a music or entertainment environment Experience with Networks
May 17, 2026
Full time
Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft 365 and Windows environments Comfortable dealing directly with users and stakeholders Strong troubleshooting mindset and attention to detail Able to prioritise workload in a fast-paced environment Someone who takes ownership of tickets rather than passing them on Desirable Experience in an MSP environment Experience in a music or entertainment environment Experience with Networks
