Portfolio Payroll is working with a well-established and respected organisation in the education sector to recruit a Remote Payroll Officer. Our client operates a growing payroll bureau that supports multiple schools with a reliable, accurate and compliant payroll service. To support expansion, they are looking for a skilled Payroll Officer to join their team. Key Responsibilities Manage end-to-end monthly payroll for a portfolio of clients Ensure all employees are paid accurately and on time Maintain and update payroll systems, including pay changes, allowances, pensions and statutory updates Process adjustments such as holiday pay calculations and leaver reconciliations Handle statutory payments including maternity, paternity and shared parental leave Produce, check and analyse payroll reports to ensure accuracy Desirable skills and attributes Payroll qualifications or equivalent experience Experience processing payroll (education sector experience helpful but not essential) Knowledge of HMRC rules around tax, NI and statutory payments Experience with auto-enrolment and pension administration Strong reporting and analytical skills Excellent communication and confidence dealing with stakeholders Whats on offer Salary up to 30,000 Fully remote role with occasional on-site visits when required 25 days annual leave plus bank holidays An extra day off for your birthday Healthcare cashback plan Pension scheme Funded development opportunities and support with relevant qualifications Supportive, friendly and collaborative team culture Flexible working options, including part-time or term-time hours If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Lidya to discuss the role further. 51326LAR INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 19, 2026
Full time
Portfolio Payroll is working with a well-established and respected organisation in the education sector to recruit a Remote Payroll Officer. Our client operates a growing payroll bureau that supports multiple schools with a reliable, accurate and compliant payroll service. To support expansion, they are looking for a skilled Payroll Officer to join their team. Key Responsibilities Manage end-to-end monthly payroll for a portfolio of clients Ensure all employees are paid accurately and on time Maintain and update payroll systems, including pay changes, allowances, pensions and statutory updates Process adjustments such as holiday pay calculations and leaver reconciliations Handle statutory payments including maternity, paternity and shared parental leave Produce, check and analyse payroll reports to ensure accuracy Desirable skills and attributes Payroll qualifications or equivalent experience Experience processing payroll (education sector experience helpful but not essential) Knowledge of HMRC rules around tax, NI and statutory payments Experience with auto-enrolment and pension administration Strong reporting and analytical skills Excellent communication and confidence dealing with stakeholders Whats on offer Salary up to 30,000 Fully remote role with occasional on-site visits when required 25 days annual leave plus bank holidays An extra day off for your birthday Healthcare cashback plan Pension scheme Funded development opportunities and support with relevant qualifications Supportive, friendly and collaborative team culture Flexible working options, including part-time or term-time hours If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Lidya to discuss the role further. 51326LAR INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Portfolio Payroll are currently working with a large public services business in the Preston area who are currently recruiting for a Payroll and Pensions Officer as part of Team of 6. They are looking for someone who has experience as a Payroll Administrator with a strong understanding of legislation and LGPS with the ability to process Payroll & Expenses. This is a great role with brilliant benefits and progression opportunity. Key Objectives Full end to end Payroll - high volume Deliver payroll, pensions and benefits within a large organisation. Deliver monthly analysis and reconciliation of pay, benefits. SMP,SSP,SPP. P45, P60's P45's P11d and Year-End Process. Processing of Pension from Start to End. Dealing with Attachment of Earnings and other deductions. Provide payroll advice and complex query resolution. Working across a number of pensions including NHS Essential Requirements Several years previous experience In Payroll administration Manipulation of data - excel Vlook ups and Pivot tables Excellent communicator as you will be answering queries Up to date legislation knowledge Deliver payroll, pensions and benefits within a large organisation Benefits Around 40 days annual leave Excellent pension scheme 2/3 days in the office per week in Preston 35 hour week Range of discounts and deals Discounted gym membership CIPP qualifications on offer Subsidised parking 51478JT INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 19, 2026
Full time
Portfolio Payroll are currently working with a large public services business in the Preston area who are currently recruiting for a Payroll and Pensions Officer as part of Team of 6. They are looking for someone who has experience as a Payroll Administrator with a strong understanding of legislation and LGPS with the ability to process Payroll & Expenses. This is a great role with brilliant benefits and progression opportunity. Key Objectives Full end to end Payroll - high volume Deliver payroll, pensions and benefits within a large organisation. Deliver monthly analysis and reconciliation of pay, benefits. SMP,SSP,SPP. P45, P60's P45's P11d and Year-End Process. Processing of Pension from Start to End. Dealing with Attachment of Earnings and other deductions. Provide payroll advice and complex query resolution. Working across a number of pensions including NHS Essential Requirements Several years previous experience In Payroll administration Manipulation of data - excel Vlook ups and Pivot tables Excellent communicator as you will be answering queries Up to date legislation knowledge Deliver payroll, pensions and benefits within a large organisation Benefits Around 40 days annual leave Excellent pension scheme 2/3 days in the office per week in Preston 35 hour week Range of discounts and deals Discounted gym membership CIPP qualifications on offer Subsidised parking 51478JT INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Administrator Southampton Location: Southampton, SO15. Salary: £13.68 per hour. Full Time Monday to Friday 37 hours. Contract: Up to 1st August 2026 possibly beyond. Providing a flexible council wide tailored business support service to internal and external customers, enabling consistency of service delivery. Key Accountabilities To effectively communicate with internal and external customers, face-to-face, in writing and over the telephone, in line with council standards. To undertake a wide range of activities including word processing, photocopying, scanning, faxing, filing and circulating information, preparing presentation material, ensuring that all work is accurate and delivered to customers within agreed timescales and to agreed standards. To collect, record, compile and input data both manually and electronically, in order to maintain comprehensive, up to date electronic and paper (where required) filing and information systems. To run reports and use the data to create letters using mail merge, inputting into customer tracking software where appropriate. To organise and prepare for non-statutory meetings with multiple participants, including those from external agencies. To be responsible for ensuring the management and archiving of key documents, ensuring processes are followed to ensure records are kept in accordance with the Council s retention schedule, Information Security Policies, Freedom of Information and Data Protection Principles. To assist with the FOI and Data Protection Act process by collating the information necessary for the Council to respond in accordance with its published procedures and statutory timescales. To assess, validate and process applications, passes, permits, checks etc., including use of technical scanners and corporate IT systems (where appropriate) To manage certain aspects of the office including operating and maintaining equipment and updating notice boards. To provide support for finance activities including processing orders, managing Imprest accounts, recharges, travel warrants, raising cheques, etc. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
May 19, 2026
Seasonal
Administrator Southampton Location: Southampton, SO15. Salary: £13.68 per hour. Full Time Monday to Friday 37 hours. Contract: Up to 1st August 2026 possibly beyond. Providing a flexible council wide tailored business support service to internal and external customers, enabling consistency of service delivery. Key Accountabilities To effectively communicate with internal and external customers, face-to-face, in writing and over the telephone, in line with council standards. To undertake a wide range of activities including word processing, photocopying, scanning, faxing, filing and circulating information, preparing presentation material, ensuring that all work is accurate and delivered to customers within agreed timescales and to agreed standards. To collect, record, compile and input data both manually and electronically, in order to maintain comprehensive, up to date electronic and paper (where required) filing and information systems. To run reports and use the data to create letters using mail merge, inputting into customer tracking software where appropriate. To organise and prepare for non-statutory meetings with multiple participants, including those from external agencies. To be responsible for ensuring the management and archiving of key documents, ensuring processes are followed to ensure records are kept in accordance with the Council s retention schedule, Information Security Policies, Freedom of Information and Data Protection Principles. To assist with the FOI and Data Protection Act process by collating the information necessary for the Council to respond in accordance with its published procedures and statutory timescales. To assess, validate and process applications, passes, permits, checks etc., including use of technical scanners and corporate IT systems (where appropriate) To manage certain aspects of the office including operating and maintaining equipment and updating notice boards. To provide support for finance activities including processing orders, managing Imprest accounts, recharges, travel warrants, raising cheques, etc. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Business Continuity Officer Temporary until 3rd July 18.60 per hour PAYE Southampton - Fully Onsite We are seeking a proactive and detail-oriented Business Continuity Officer to join a busy and high-performing operational team. This role is key to ensuring effective response to incidents and supporting the ongoing development of business continuity and resilience practices. We are looking for someone who can remain calm under pressure and is confident working in a fast-paced, incident-driven environment. You will play a hands-on role in coordinating responses to operational incidents, while also providing expert advice and guidance to stakeholders across the organisation. Key Responsibilities Lead response to Bronze-level business continuity incidents, ensuring effective coordination and timely resolution Support senior managers in handling Silver and Gold-level incidents Provide expert advice and guidance on business continuity to internal stakeholders Assist with the development, maintenance, and improvement of business continuity plans and processes Support compliance with business continuity standards (e.g. ISO 22301) Produce clear, accurate reports and documentation Maintain and update records using systems such as SharePoint or other document management tools Essential Experience & Skills Proven experience supporting or managing business continuity or operational incidents Experience working with senior stakeholders and providing advice or guidance Strong organisational skills with the ability to manage multiple priorities Excellent written communication and report-writing skills High attention to detail and accuracy Comfortable using Microsoft Office and document management systems Desirable Experience working with business continuity frameworks (e.g. ISO 22301) Background in risk, resilience, or operational continuity environments Please Apply today if you have the suitable skills and experience! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 19, 2026
Seasonal
Business Continuity Officer Temporary until 3rd July 18.60 per hour PAYE Southampton - Fully Onsite We are seeking a proactive and detail-oriented Business Continuity Officer to join a busy and high-performing operational team. This role is key to ensuring effective response to incidents and supporting the ongoing development of business continuity and resilience practices. We are looking for someone who can remain calm under pressure and is confident working in a fast-paced, incident-driven environment. You will play a hands-on role in coordinating responses to operational incidents, while also providing expert advice and guidance to stakeholders across the organisation. Key Responsibilities Lead response to Bronze-level business continuity incidents, ensuring effective coordination and timely resolution Support senior managers in handling Silver and Gold-level incidents Provide expert advice and guidance on business continuity to internal stakeholders Assist with the development, maintenance, and improvement of business continuity plans and processes Support compliance with business continuity standards (e.g. ISO 22301) Produce clear, accurate reports and documentation Maintain and update records using systems such as SharePoint or other document management tools Essential Experience & Skills Proven experience supporting or managing business continuity or operational incidents Experience working with senior stakeholders and providing advice or guidance Strong organisational skills with the ability to manage multiple priorities Excellent written communication and report-writing skills High attention to detail and accuracy Comfortable using Microsoft Office and document management systems Desirable Experience working with business continuity frameworks (e.g. ISO 22301) Background in risk, resilience, or operational continuity environments Please Apply today if you have the suitable skills and experience! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE 17.69 Umbrella 23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
May 19, 2026
Seasonal
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE 17.69 Umbrella 23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
Security Responder Location: Reading, United Kingdom (On-site) Employment Type: Contract Compensation & Benefits A competitive compensation package will be provided. The pay rate for this position is 17.31 GBP per hour. Role Overview This role supports a UK Public Sector business by delivering personnel security and managing the daily administrative duties of a secure facility. This position offers an opportunity for a proactive individual to develop new skills within an established team. The role is based full-time in Reading, with the possibility of occasional travel to a London office. Key Responsibilities Process BPSS and SC vetting applications and support general vetting administration. Deliver a range of security-related administrative activities. Act as the primary security point of contact for facility users and visitors. Manage and action items from group mailboxes for vetting and secure facility support. Verify the legitimate and compliant use of the facility. Escort contractors during maintenance and related activities. Provide office cover for the security team as needed. Assist with security audits, inspections, and reviews. Required Qualifications Must have lived in the UK for the last 5 years and be able to hold a minimum of SC security clearance. Experience in a business administration environment. Proactive mindset with the ability to identify opportunities to support colleagues. Professional communication skills, with the confidence to engage effectively at all levels. Ability to work independently, manage ambiguity, and prioritize tasks. Collaborative team player with effective relationship-building skills. Trusted to handle confidential and sensitive information with discretion. Proficiency in Microsoft 365 tools, including Outlook, Word, Teams, SharePoint, and Excel. Preferred Qualifications Knowledge of the Defence Sector, Central and Local Government. Knowledge of the UK National Vetting System. Experience with CRM systems or general office duties.
May 19, 2026
Contractor
Security Responder Location: Reading, United Kingdom (On-site) Employment Type: Contract Compensation & Benefits A competitive compensation package will be provided. The pay rate for this position is 17.31 GBP per hour. Role Overview This role supports a UK Public Sector business by delivering personnel security and managing the daily administrative duties of a secure facility. This position offers an opportunity for a proactive individual to develop new skills within an established team. The role is based full-time in Reading, with the possibility of occasional travel to a London office. Key Responsibilities Process BPSS and SC vetting applications and support general vetting administration. Deliver a range of security-related administrative activities. Act as the primary security point of contact for facility users and visitors. Manage and action items from group mailboxes for vetting and secure facility support. Verify the legitimate and compliant use of the facility. Escort contractors during maintenance and related activities. Provide office cover for the security team as needed. Assist with security audits, inspections, and reviews. Required Qualifications Must have lived in the UK for the last 5 years and be able to hold a minimum of SC security clearance. Experience in a business administration environment. Proactive mindset with the ability to identify opportunities to support colleagues. Professional communication skills, with the confidence to engage effectively at all levels. Ability to work independently, manage ambiguity, and prioritize tasks. Collaborative team player with effective relationship-building skills. Trusted to handle confidential and sensitive information with discretion. Proficiency in Microsoft 365 tools, including Outlook, Word, Teams, SharePoint, and Excel. Preferred Qualifications Knowledge of the Defence Sector, Central and Local Government. Knowledge of the UK National Vetting System. Experience with CRM systems or general office duties.
Job Purpose: To assist the Debt Recovery Officer in the collection of outstanding debts across Local Taxation, Housing Benefit Overpayments, and Sundry Debt Recovery. The role ensures compliance with the Corporate Debt Policy and supports effective debt management processes. Key Responsibilities: Assist with the control and reconciliation of financial systems. Provide advice, assistance, and training to colleagues as required. Pursue recovery of debts in line with agreed procedures and policies. Respond to customer enquiries via email, phone, and in person, negotiating appropriate repayment arrangements. Liaise with external debt collection agencies and manage processes such as Attachment of Earnings . Administer and monitor Direct Debit arrangements. Experience Required: Previous experience in a Local Government environment or similar. Minimum 1 year in Debt Management/Recovery . Accounts receivable experience within a large, multi-functional organisation. Working knowledge of ACADEMY systems. Experience dealing with Debt Recovery Agents/Solicitors . Skills & Competencies: Excellent written and verbal communication skills. Ability to work under pressure and meet tight deadlines. Strong numeracy and proficiency in spreadsheets (Excel). Ability to handle difficult or irate customers professionally. Desirable: Knowledge of Local Taxation and Housing Benefit Overpayments. Familiarity with Corporate Debt Policy and related procedures. 1 day a week in the office.
May 19, 2026
Contractor
Job Purpose: To assist the Debt Recovery Officer in the collection of outstanding debts across Local Taxation, Housing Benefit Overpayments, and Sundry Debt Recovery. The role ensures compliance with the Corporate Debt Policy and supports effective debt management processes. Key Responsibilities: Assist with the control and reconciliation of financial systems. Provide advice, assistance, and training to colleagues as required. Pursue recovery of debts in line with agreed procedures and policies. Respond to customer enquiries via email, phone, and in person, negotiating appropriate repayment arrangements. Liaise with external debt collection agencies and manage processes such as Attachment of Earnings . Administer and monitor Direct Debit arrangements. Experience Required: Previous experience in a Local Government environment or similar. Minimum 1 year in Debt Management/Recovery . Accounts receivable experience within a large, multi-functional organisation. Working knowledge of ACADEMY systems. Experience dealing with Debt Recovery Agents/Solicitors . Skills & Competencies: Excellent written and verbal communication skills. Ability to work under pressure and meet tight deadlines. Strong numeracy and proficiency in spreadsheets (Excel). Ability to handle difficult or irate customers professionally. Desirable: Knowledge of Local Taxation and Housing Benefit Overpayments. Familiarity with Corporate Debt Policy and related procedures. 1 day a week in the office.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 19, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Adecco are please to be recruiting for a Business Support Office r to join Merseyside Police Force. Are you ready to make a real impact in the public services sector? We are excited to announce an opening for a passionate and dedicated Business Support Officer to join a vibrant team. This is your chance to play a vital role in supporting essential operations across the North West Regional Organised Crime Unit (NWROCU). What We Offer: A collaborative and supportive work environment Opportunities for professional growth and development The chance to make a meaningful difference within a dynamic team Role Details: Contract Type: Temporary, Warrington Hourly Rate: 14.29 per hour Working Pattern: Full Time, 36.6 hours per week, Monday to Friday, Hybrid 1 day per week from home End Date: December 2026 Key Responsibilities: Deliver high-quality business support services Assist with various administrative tasks to support our diverse portfolios Ensure smooth and efficient operations across the organisation What We're Looking For: Strong organisational and multitasking skills Excellent communication and interpersonal abilities A proactive, adaptable approach with a willingness to learn If you have a knack for administration and are looking for an opportunity to shine, we want to hear from you! Why Join Us? The NWROCU is at the forefront of tackling serious and organised crime across the North West Region. By joining us, you will be part of a multi-agency covert response team dedicated to protecting communities from harm. Additional Information: The initial agency period is for 6 months, with a review for extension based on performance and continued funding. Successful candidates will undergo Management Vetting and enhanced Security Clearance prior to taking up the post. You must have been within the UK for minimum of 5 years continually We are committed to building a workforce that reflects the communities we serve and encourage applications from under-represented groups. Ready to embark on an exciting career journey? Apply now and take the first step towards making a difference with us! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 18, 2026
Seasonal
Adecco are please to be recruiting for a Business Support Office r to join Merseyside Police Force. Are you ready to make a real impact in the public services sector? We are excited to announce an opening for a passionate and dedicated Business Support Officer to join a vibrant team. This is your chance to play a vital role in supporting essential operations across the North West Regional Organised Crime Unit (NWROCU). What We Offer: A collaborative and supportive work environment Opportunities for professional growth and development The chance to make a meaningful difference within a dynamic team Role Details: Contract Type: Temporary, Warrington Hourly Rate: 14.29 per hour Working Pattern: Full Time, 36.6 hours per week, Monday to Friday, Hybrid 1 day per week from home End Date: December 2026 Key Responsibilities: Deliver high-quality business support services Assist with various administrative tasks to support our diverse portfolios Ensure smooth and efficient operations across the organisation What We're Looking For: Strong organisational and multitasking skills Excellent communication and interpersonal abilities A proactive, adaptable approach with a willingness to learn If you have a knack for administration and are looking for an opportunity to shine, we want to hear from you! Why Join Us? The NWROCU is at the forefront of tackling serious and organised crime across the North West Region. By joining us, you will be part of a multi-agency covert response team dedicated to protecting communities from harm. Additional Information: The initial agency period is for 6 months, with a review for extension based on performance and continued funding. Successful candidates will undergo Management Vetting and enhanced Security Clearance prior to taking up the post. You must have been within the UK for minimum of 5 years continually We are committed to building a workforce that reflects the communities we serve and encourage applications from under-represented groups. Ready to embark on an exciting career journey? Apply now and take the first step towards making a difference with us! Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Customer Relations Officer 290 per day (Umbrella) Croydon (Hybrid) 6 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: Effective management of a complaint caseload with maintenance of accurate and timely records. Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL. Timely production of "Final Response Letters" aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights. Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends. Support in monitoring internal / external adherence to the Clients UK's complaint handling procedure / regulations. Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required. Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence. Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences. Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF. Solid complaint handling experience within an insurance company, especially a claims environment. A sound understanding of the FOS and it's associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 18, 2026
Contractor
Senior Customer Relations Officer 290 per day (Umbrella) Croydon (Hybrid) 6 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: Effective management of a complaint caseload with maintenance of accurate and timely records. Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL. Timely production of "Final Response Letters" aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights. Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends. Support in monitoring internal / external adherence to the Clients UK's complaint handling procedure / regulations. Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required. Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence. Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences. Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF. Solid complaint handling experience within an insurance company, especially a claims environment. A sound understanding of the FOS and it's associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
The Kings School in Macclesfield
Macclesfield, Cheshire
Job Title: School Secretary Location: Macclesfield Salary: £19,477 per annum (£26,376 FTE) Job Type: Part-Time, Permanent (Year-Round / 48 weeks working pattern) Hours: 30 hours per week (Monday, Wednesday, Thursday, Friday 8:00 AM - 4:30 PM) The King's School in Macclesfield is seeking to appoint an experienced, adaptable, and highly organized School Secretary to join our dedicated administrative team. This unique part-time role splits time across divisions: spending one day per week (Monday) within the Infant & Junior Office, and three days per week (Wednesday-Friday) in the Main Office supporting the Sixth Form Division. This is an exceptional opportunity to become a pivotal face of a prestigious, forward-thinking independent school. The Role: School Secretaries play a vital role in ensuring the day-to-day operations of the school run seamlessly. Acting as an initial point of contact, you will support parents and pupils with routine inquiries while delivering comprehensive administrative assistance to division Principals and teaching staff. This customer-facing role requires a high degree of flexibility, a collaborative mindset, and the resilience to balance varying operational pressures across the academic year. Key Responsibilities: Infant & Junior Office Duties (Mondays); Reception & Care: Welcome pupils, parents, and visitors; manage telephone inquiries and sign-ins. Deliver basic first aid (e.g., plasters) and escalate medical concerns to the School Nurse. Attendance Tracking: Monitor the computerised pupil registration system and track unauthorized absences. Event Coordination: Assist with the administrative organization of assemblies, concerts, open events, and seasonal shows (e.g., Harvest, Christmas). Staff Support: Provide proactive administrative and software (SOCS) support to the division Principal and Vice-Principals. Communications: Help draft and distribute high-quality letters, emails, and inputs for the Weekly Bulletin. Main Office & Sixth Form Duties (Wednesdays - Fridays); Student & Parent Interface: Manage the student counter, assist with pupil sign-ins/outs, and handle daily reception queries. Sixth Form Events: Provide end-to-end administrative coordination for milestones like the Year 13 Prom, Student Leadership Conferences, Parents' Evenings, and leavers' activities. Induction & Admissions Support: Assist with Year 12 Induction mornings, Sixth Form Options Evenings, Open Days, and secondary taster visits. Trips & Clubs: Assist teaching staff with the administrative processing of school trips and extra-curricular scheduling. About You: We are looking for a professional, customer-focused team player who demonstrates: Experience: Previous secretarial or PA experience with exceptional organizational skills and fine attention to detail. Experience in an educational setting is beneficial but not mandatory. Communication: Outstanding oral and written communication skills with the ability to quickly build warm rapport with children, parents, and colleagues. Technical Literacy: Strong proficiency in Microsoft Office packages and an aptitude for working with computerised databases. Attributes: A positive "can-do" attitude, a collaborative spirit, and a genuine enthusiasm for supporting the school's community and student body. About the School: Founded in 1502, The King's School in Macclesfield is a leading independent co-educational day school educating over 1,300 pupils. Located on a modern, purpose-built 80-acre campus in the Cheshire countryside, our facilities offer a world-class environment for academic, sporting, and co-curricular excellence. Salary & Benefits: Pro-Rata Salary: £19,477 per annum (based on a 30-hour week across 48 working weeks). Leave Package: 18 days annual leave (rising to 23 after 5 years) plus Bank Holidays and 4 Christmas shutdown days. Catering: Free, high-quality school lunches, hot drinks, and refreshments during term time. Health & Well-being: Access to a confidential Employee Assistance Programme (EAP), free annual flu immunizations, and a dedicated staff well-being committee. Leisure & Pensions: Heavily discounted membership to our on-site Sports Centre (pool and gym) and enrollment in a private contributory pension scheme with life assurance. Tuition Discount: School fee remission eligibility for children of permanent staff members. Safeguarding: The King's School is committed to safeguarding and promoting the welfare of children and young people. All support staff appointments are subject to a six-month probationary period, a satisfactory Enhanced DBS disclosure, and rigorous safer-recruitment checks. Closing Date: 9:00 AM, Monday 8th June 2026 Interviews: To be held week commencing Monday 15th June 2026 Start Date: Week commencing 24th August 2026 How to Apply: Please click APPLY to be re-directed to our Careers page, to complete our online application form. Candidates with the relevant experience or job titles of: School Admin Assistant, Administrative Officer, Office Administrator, Administration Clerk, General Administration, Office Assistant, Reception Administrator, Secretary, Support Administrator, may also be considered for this role.
May 18, 2026
Full time
Job Title: School Secretary Location: Macclesfield Salary: £19,477 per annum (£26,376 FTE) Job Type: Part-Time, Permanent (Year-Round / 48 weeks working pattern) Hours: 30 hours per week (Monday, Wednesday, Thursday, Friday 8:00 AM - 4:30 PM) The King's School in Macclesfield is seeking to appoint an experienced, adaptable, and highly organized School Secretary to join our dedicated administrative team. This unique part-time role splits time across divisions: spending one day per week (Monday) within the Infant & Junior Office, and three days per week (Wednesday-Friday) in the Main Office supporting the Sixth Form Division. This is an exceptional opportunity to become a pivotal face of a prestigious, forward-thinking independent school. The Role: School Secretaries play a vital role in ensuring the day-to-day operations of the school run seamlessly. Acting as an initial point of contact, you will support parents and pupils with routine inquiries while delivering comprehensive administrative assistance to division Principals and teaching staff. This customer-facing role requires a high degree of flexibility, a collaborative mindset, and the resilience to balance varying operational pressures across the academic year. Key Responsibilities: Infant & Junior Office Duties (Mondays); Reception & Care: Welcome pupils, parents, and visitors; manage telephone inquiries and sign-ins. Deliver basic first aid (e.g., plasters) and escalate medical concerns to the School Nurse. Attendance Tracking: Monitor the computerised pupil registration system and track unauthorized absences. Event Coordination: Assist with the administrative organization of assemblies, concerts, open events, and seasonal shows (e.g., Harvest, Christmas). Staff Support: Provide proactive administrative and software (SOCS) support to the division Principal and Vice-Principals. Communications: Help draft and distribute high-quality letters, emails, and inputs for the Weekly Bulletin. Main Office & Sixth Form Duties (Wednesdays - Fridays); Student & Parent Interface: Manage the student counter, assist with pupil sign-ins/outs, and handle daily reception queries. Sixth Form Events: Provide end-to-end administrative coordination for milestones like the Year 13 Prom, Student Leadership Conferences, Parents' Evenings, and leavers' activities. Induction & Admissions Support: Assist with Year 12 Induction mornings, Sixth Form Options Evenings, Open Days, and secondary taster visits. Trips & Clubs: Assist teaching staff with the administrative processing of school trips and extra-curricular scheduling. About You: We are looking for a professional, customer-focused team player who demonstrates: Experience: Previous secretarial or PA experience with exceptional organizational skills and fine attention to detail. Experience in an educational setting is beneficial but not mandatory. Communication: Outstanding oral and written communication skills with the ability to quickly build warm rapport with children, parents, and colleagues. Technical Literacy: Strong proficiency in Microsoft Office packages and an aptitude for working with computerised databases. Attributes: A positive "can-do" attitude, a collaborative spirit, and a genuine enthusiasm for supporting the school's community and student body. About the School: Founded in 1502, The King's School in Macclesfield is a leading independent co-educational day school educating over 1,300 pupils. Located on a modern, purpose-built 80-acre campus in the Cheshire countryside, our facilities offer a world-class environment for academic, sporting, and co-curricular excellence. Salary & Benefits: Pro-Rata Salary: £19,477 per annum (based on a 30-hour week across 48 working weeks). Leave Package: 18 days annual leave (rising to 23 after 5 years) plus Bank Holidays and 4 Christmas shutdown days. Catering: Free, high-quality school lunches, hot drinks, and refreshments during term time. Health & Well-being: Access to a confidential Employee Assistance Programme (EAP), free annual flu immunizations, and a dedicated staff well-being committee. Leisure & Pensions: Heavily discounted membership to our on-site Sports Centre (pool and gym) and enrollment in a private contributory pension scheme with life assurance. Tuition Discount: School fee remission eligibility for children of permanent staff members. Safeguarding: The King's School is committed to safeguarding and promoting the welfare of children and young people. All support staff appointments are subject to a six-month probationary period, a satisfactory Enhanced DBS disclosure, and rigorous safer-recruitment checks. Closing Date: 9:00 AM, Monday 8th June 2026 Interviews: To be held week commencing Monday 15th June 2026 Start Date: Week commencing 24th August 2026 How to Apply: Please click APPLY to be re-directed to our Careers page, to complete our online application form. Candidates with the relevant experience or job titles of: School Admin Assistant, Administrative Officer, Office Administrator, Administration Clerk, General Administration, Office Assistant, Reception Administrator, Secretary, Support Administrator, may also be considered for this role.
Red Snapper Recruitment Limited
Sandwell, West Midlands
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
South Yorkshire Pension Authority
Barnsley, Yorkshire
Pensions Officer Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities Barnsley 12 Months Fixed Term Contract, Full Time (x5) We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we're unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours - which are all about being honest and accountable, professional, progressive and empowering. Take a look at our LinkedIn page to find out more about us and see what we've been up to recently! What you'll be doing: You will play a key role in delivering a high-quality, customer-focused pensions administration service to scheme members, their dependants, participating employers and external stakeholders. As a Pensions Officer, you will help ensure we meet our commitments under service charters and fulfil statutory obligations in providing accurate and timely information to members. The role also includes supporting our Customer Centre, handling customer enquiries directly on a rota basis, providing professional and responsive front-line support This is an excellent entry-level opportunity for someone looking to build a career in pensions administration. We offer a structured career progression pathway, with full training and support provided, enabling progression through up to four grades based on experience and performance. If you're looking for a rewarding role with development opportunities and the chance to make a real difference to customers, we'd love to hear from you. What you'll be able to offer: A qualification at Level 2 or equivalent, with a willingness to undertake further study and development where appropriate. A basic understanding of Health and Safety regulations and procedures, alongside an awareness of equality, diversity and inclusion principles. Good IT skills, including experience of using standard office software and systems. Able to communicate clearly and effectively, both verbally and in writing. Competence in using general office equipment and administrative systems. Strong attention to detail, able to organise and prioritise tasks. Some previous general administrative experience. What's in it for you: We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you are able to accrue and take up to 13 extra days leave per year by utilising Flexitime. We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following your probationary period. You'll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes. If the role requires it, we will pay for your professional membership of a recognised accountancy body. We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee and employer provided flu vaccination vouchers each year. We also organise regular social and charity events. We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health. Access to a range of benefits and discounts through the Wider Wallet scheme. Centrally located modern office for public transport links and staff on-site parking available. Please refer to the job description upon submitting your application. Closing date for applications is Monday 8th June and interviews will be held the week commencing Monday 22nd June.
May 18, 2026
Contractor
Pensions Officer Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities Barnsley 12 Months Fixed Term Contract, Full Time (x5) We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we're unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours - which are all about being honest and accountable, professional, progressive and empowering. Take a look at our LinkedIn page to find out more about us and see what we've been up to recently! What you'll be doing: You will play a key role in delivering a high-quality, customer-focused pensions administration service to scheme members, their dependants, participating employers and external stakeholders. As a Pensions Officer, you will help ensure we meet our commitments under service charters and fulfil statutory obligations in providing accurate and timely information to members. The role also includes supporting our Customer Centre, handling customer enquiries directly on a rota basis, providing professional and responsive front-line support This is an excellent entry-level opportunity for someone looking to build a career in pensions administration. We offer a structured career progression pathway, with full training and support provided, enabling progression through up to four grades based on experience and performance. If you're looking for a rewarding role with development opportunities and the chance to make a real difference to customers, we'd love to hear from you. What you'll be able to offer: A qualification at Level 2 or equivalent, with a willingness to undertake further study and development where appropriate. A basic understanding of Health and Safety regulations and procedures, alongside an awareness of equality, diversity and inclusion principles. Good IT skills, including experience of using standard office software and systems. Able to communicate clearly and effectively, both verbally and in writing. Competence in using general office equipment and administrative systems. Strong attention to detail, able to organise and prioritise tasks. Some previous general administrative experience. What's in it for you: We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you are able to accrue and take up to 13 extra days leave per year by utilising Flexitime. We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following your probationary period. You'll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes. If the role requires it, we will pay for your professional membership of a recognised accountancy body. We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee and employer provided flu vaccination vouchers each year. We also organise regular social and charity events. We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health. Access to a range of benefits and discounts through the Wider Wallet scheme. Centrally located modern office for public transport links and staff on-site parking available. Please refer to the job description upon submitting your application. Closing date for applications is Monday 8th June and interviews will be held the week commencing Monday 22nd June.
Planned Works Resident Liaison Officer Salary: £38,433 per annum plus opportunity to earn up to 5% performance related pay Contract: Full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced Resident Liaison Officer with excellent customer service skills to join our new Planned Works Team. Taking the lead in all resident liaison work, you will be the main point of contact between the Planned Works Team and residents. You will build and maintain a trusting relationship with residents, ensuring they are proactively kept informed about all planned works, and that all queries are answered promptly and professionally. You will work collaboratively across teams and departments as well as liaise with external stakeholders and contractors when necessary. First class customer service and administrative skills are a must for this role, along with experience working in a construction-related customer-led service environment. You will be able to develop and manage programmes of resident involvement and engagement, and have experience in budget management and contractor staff supervision. Excellent communication skills and a strong team ethic are essential, along with the ability to be flexible and travel as the role will require daily travel to and from site. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website. Closing date: 12:00 on Friday 22 May 2026 Interviews will be held in person at our offices in Hale Village on Tuesday 2 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
May 18, 2026
Full time
Planned Works Resident Liaison Officer Salary: £38,433 per annum plus opportunity to earn up to 5% performance related pay Contract: Full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced Resident Liaison Officer with excellent customer service skills to join our new Planned Works Team. Taking the lead in all resident liaison work, you will be the main point of contact between the Planned Works Team and residents. You will build and maintain a trusting relationship with residents, ensuring they are proactively kept informed about all planned works, and that all queries are answered promptly and professionally. You will work collaboratively across teams and departments as well as liaise with external stakeholders and contractors when necessary. First class customer service and administrative skills are a must for this role, along with experience working in a construction-related customer-led service environment. You will be able to develop and manage programmes of resident involvement and engagement, and have experience in budget management and contractor staff supervision. Excellent communication skills and a strong team ethic are essential, along with the ability to be flexible and travel as the role will require daily travel to and from site. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website. Closing date: 12:00 on Friday 22 May 2026 Interviews will be held in person at our offices in Hale Village on Tuesday 2 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment
May 18, 2026
Seasonal
Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and customer service skills Ability to manage a varied workload and work to deadlines IT literate with good administrative skills Experience working with the public in a challenging environment
Payroll Officer 30,000 - 40,000 (Experience Dependent) + Monday-Friday + Secure & Growing Business + Training + Competitive Salary Ideally Located: Stockport, Hazel Grove, Buxton, Macclesfield, Prestbury, New Mills, Chinley, Glossop, Whaley Bridge, Chapel En Le Frith Are you an experienced Payroll professional with strong attention to detail and a proactive mindset? Looking for a stable, full-time role in a growing and well-established business? This is a great opportunity to join a specialist manufacturing business in a key finance position, supporting payroll operations and the wider accounts team. You'll play a vital role in ensuring accurate and efficient payroll processing across the business, working within a friendly and supportive team where your contribution will be highly valued. This role would suit someone with proven payroll experience, strong organisational skills, and familiarity with Sage systems, looking for a long-term position in a stable and expanding company. The Role: End-to-end processing of weekly and monthly payroll (circa (Apply online only) employees) Managing time and attendance reporting, including absences and statutory requirements Processing starters, leavers, pensions, deductions, and ad hoc payments Finalising payroll including submissions, payslips, P45s, and HMRC reporting Supporting the accounts team with additional finance and administrative tasks The Person: Experienced Payroll Officer or Payroll Administrator with end-to-end processing experience Strong attention to detail and highly organised Confident using Sage Payroll (essential) and ideally Sage 50 Accounts Proactive, reliable, and able to manage multiple tasks in a busy environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 18, 2026
Full time
Payroll Officer 30,000 - 40,000 (Experience Dependent) + Monday-Friday + Secure & Growing Business + Training + Competitive Salary Ideally Located: Stockport, Hazel Grove, Buxton, Macclesfield, Prestbury, New Mills, Chinley, Glossop, Whaley Bridge, Chapel En Le Frith Are you an experienced Payroll professional with strong attention to detail and a proactive mindset? Looking for a stable, full-time role in a growing and well-established business? This is a great opportunity to join a specialist manufacturing business in a key finance position, supporting payroll operations and the wider accounts team. You'll play a vital role in ensuring accurate and efficient payroll processing across the business, working within a friendly and supportive team where your contribution will be highly valued. This role would suit someone with proven payroll experience, strong organisational skills, and familiarity with Sage systems, looking for a long-term position in a stable and expanding company. The Role: End-to-end processing of weekly and monthly payroll (circa (Apply online only) employees) Managing time and attendance reporting, including absences and statutory requirements Processing starters, leavers, pensions, deductions, and ad hoc payments Finalising payroll including submissions, payslips, P45s, and HMRC reporting Supporting the accounts team with additional finance and administrative tasks The Person: Experienced Payroll Officer or Payroll Administrator with end-to-end processing experience Strong attention to detail and highly organised Confident using Sage Payroll (essential) and ideally Sage 50 Accounts Proactive, reliable, and able to manage multiple tasks in a busy environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Recruitment Coordinator We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area. Position: 6704 Recruitment Coordinator Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £30,645.00 per annum Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes. Key tasks include: Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements. Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency. Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process. Complete pre employment checks, including referencing, Right to Work and DBS checks. Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes. About You Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial. You will need: Knowledge of employment legislation relating to recruitment processes To be able to interpret policies and procedures and apply them effectively in practice Experience of recruitment processes and onboarding candidates An understanding of Safer Recruitment requirements Good IT skills, able to work with, understand and coach others to use a variety of systems Strong communication skills both verbally and written To be pro-active and solutions focused, able to work without direct supervision Strong organisational skills, able to manage competing demands The ability to build relationships and work with both internal and external stakeholders If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant. Please note this role is being advertised by NFP People on behalf of our client.
May 18, 2026
Full time
Recruitment Coordinator We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area. Position: 6704 Recruitment Coordinator Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £30,645.00 per annum Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes. Key tasks include: Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements. Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency. Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process. Complete pre employment checks, including referencing, Right to Work and DBS checks. Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes. About You Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial. You will need: Knowledge of employment legislation relating to recruitment processes To be able to interpret policies and procedures and apply them effectively in practice Experience of recruitment processes and onboarding candidates An understanding of Safer Recruitment requirements Good IT skills, able to work with, understand and coach others to use a variety of systems Strong communication skills both verbally and written To be pro-active and solutions focused, able to work without direct supervision Strong organisational skills, able to manage competing demands The ability to build relationships and work with both internal and external stakeholders If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant. Please note this role is being advertised by NFP People on behalf of our client.
Hatched Recruitment Group
Coalville, Leicestershire
Housing Support Officer A local authority is looking for an experienced Housing Management Support Officer to provide frontline customer service and administrative support to the Housing Management team. The successful candidate will act as the first point of contact for tenants and their representatives, dealing with a wide range of housing management enquiries and tenancy-related matters. Key Responsibilities Provide administrative support to the Housing Management team Deal with daily enquiries from tenants and customers regarding housing management issues Support Housing Officers with tenancy matters including anti-social behaviour, breaches of tenancy, and rent arrears Manage Right to Buy and Mutual Exchange cases, including carrying out property inspections where required Maintain accurate records and ensure excellent customer service standards are delivered Work collaboratively with colleagues and contribute to service improvements Requirements Previous experience in administration and customer service Strong communication and organisational skills Ability to manage sensitive situations professionally and confidently Experience working in housing, tenancy services, or a local authority setting is desirable Full UK driving licence and access to a vehicle insured for business use is essential This role is primarily office-based at Whitwick Business Centre, with occasional site visits required.
May 18, 2026
Seasonal
Housing Support Officer A local authority is looking for an experienced Housing Management Support Officer to provide frontline customer service and administrative support to the Housing Management team. The successful candidate will act as the first point of contact for tenants and their representatives, dealing with a wide range of housing management enquiries and tenancy-related matters. Key Responsibilities Provide administrative support to the Housing Management team Deal with daily enquiries from tenants and customers regarding housing management issues Support Housing Officers with tenancy matters including anti-social behaviour, breaches of tenancy, and rent arrears Manage Right to Buy and Mutual Exchange cases, including carrying out property inspections where required Maintain accurate records and ensure excellent customer service standards are delivered Work collaboratively with colleagues and contribute to service improvements Requirements Previous experience in administration and customer service Strong communication and organisational skills Ability to manage sensitive situations professionally and confidently Experience working in housing, tenancy services, or a local authority setting is desirable Full UK driving licence and access to a vehicle insured for business use is essential This role is primarily office-based at Whitwick Business Centre, with occasional site visits required.
Technical Support Officer Repairs Service Location: Harlow Rate: £150 per day We are looking for a highly organised and proactive Technical Support Officer to join our Repairs Service team based in Harlow. This is an excellent opportunity for someone with strong administrative and customer service skills who is passionate about helping maintain safe, healthy homes for residents. About the Role In this role, you will support the effective delivery of repairs and remedial works by managing cases from initial report through to completion. You will play a key part in ensuring residents are kept informed throughout the process and that all actions are completed accurately and within agreed timescales. Working closely with surveyors, contractors, and residents, you will coordinate appointments, maintain accurate records, track progress, and provide administrative and technical support across the service. Key Responsibilities Manage repair and remedial work cases from first report to completion Coordinate appointments with residents, contractors, and surveyors Maintain accurate case files, records, and documentation Support surveyors with reports, correspondence, and administrative tasks Monitor and track progress of ongoing works to ensure timely completion Provide clear and timely updates to residents throughout the repair process Ensure all actions are completed in line with service standards and deadlines Assist with data management and use of housing or repairs management systems To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
May 18, 2026
Contractor
Technical Support Officer Repairs Service Location: Harlow Rate: £150 per day We are looking for a highly organised and proactive Technical Support Officer to join our Repairs Service team based in Harlow. This is an excellent opportunity for someone with strong administrative and customer service skills who is passionate about helping maintain safe, healthy homes for residents. About the Role In this role, you will support the effective delivery of repairs and remedial works by managing cases from initial report through to completion. You will play a key part in ensuring residents are kept informed throughout the process and that all actions are completed accurately and within agreed timescales. Working closely with surveyors, contractors, and residents, you will coordinate appointments, maintain accurate records, track progress, and provide administrative and technical support across the service. Key Responsibilities Manage repair and remedial work cases from first report to completion Coordinate appointments with residents, contractors, and surveyors Maintain accurate case files, records, and documentation Support surveyors with reports, correspondence, and administrative tasks Monitor and track progress of ongoing works to ensure timely completion Provide clear and timely updates to residents throughout the repair process Ensure all actions are completed in line with service standards and deadlines Assist with data management and use of housing or repairs management systems To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Resident Liaison Officer East London (Hackney / Haringey) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scattered properties throughout Hackney and Haringey. This is an excellent opportunity to secure long-term work on a well-established 15-year framework agreement within the social housing sector. The successful candidate will be responsible for maintaining positive relationships with residents while supporting the smooth delivery of planned maintenance works on behalf of a major housing provider. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Conducting resident consultations and pre-start visits prior to works commencing Coordinating appointments and arranging property access for operatives and contractors Keeping residents updated on schedules, progress, and any changes to planned works Managing complaints, queries, and resident concerns in a professional and empathetic manner Supporting vulnerable tenants and escalating safeguarding concerns where appropriate Liaising closely with site managers, subcontractors, housing officers, and project teams Maintaining accurate records, resident communication logs, and KPI updates Ensuring high levels of customer satisfaction are maintained throughout the programme Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience working on kitchen and bathroom schemes preferred Strong communication and customer service skills Ability to handle difficult situations and resolve complaints effectively Good IT skills including Microsoft Office Organised, proactive, and able to manage a busy workload independently Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Long-term secured work on a 15-year framework Opportunity to work on established social housing refurbishment projects Supportive working environment with progression opportunities
May 18, 2026
Full time
Resident Liaison Officer East London (Hackney / Haringey) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scattered properties throughout Hackney and Haringey. This is an excellent opportunity to secure long-term work on a well-established 15-year framework agreement within the social housing sector. The successful candidate will be responsible for maintaining positive relationships with residents while supporting the smooth delivery of planned maintenance works on behalf of a major housing provider. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Conducting resident consultations and pre-start visits prior to works commencing Coordinating appointments and arranging property access for operatives and contractors Keeping residents updated on schedules, progress, and any changes to planned works Managing complaints, queries, and resident concerns in a professional and empathetic manner Supporting vulnerable tenants and escalating safeguarding concerns where appropriate Liaising closely with site managers, subcontractors, housing officers, and project teams Maintaining accurate records, resident communication logs, and KPI updates Ensuring high levels of customer satisfaction are maintained throughout the programme Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience working on kitchen and bathroom schemes preferred Strong communication and customer service skills Ability to handle difficult situations and resolve complaints effectively Good IT skills including Microsoft Office Organised, proactive, and able to manage a busy workload independently Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Long-term secured work on a 15-year framework Opportunity to work on established social housing refurbishment projects Supportive working environment with progression opportunities
