242 jobs found

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Operations Support to join their well-established team. In this role, you will coordinate with multiple departments, manage deliveries, track performance, and ensure our customers receive a seamless service experience. Your attention to detail and ability to solve problems will be key to keeping our operations running smoothly. Salary is between £26,000 to £28,000 depending on experience. Hours of work are 9:00am to 5:00pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your duties will include: Coordinate administrative processes and support departments across the business. Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve issues. Track deliveries, obtain Proof of Deliveries (PODs), and manage claims, verifying carrier invoices for accuracy. Analyse carrier performance, identify trends, and prepare reports with actionable insights for senior management. Work closely with the warehouse to amend orders, run reports, and ensure accurate dispatch. Investigate delivery incidents, collate information, and provide data-driven reports to support operational improvements. Monitor stock levels, back orders, and works orders, providing updates to relevant teams. Schedule and coordinate deliveries with key customers. Manage returns and quality-related collections, monitoring carrier performance and providing detailed reports. Capture and analyse quality enquiries and returns, ensuring thorough investigations and reporting repeated issues. Prepare customs clearance documentation for Irish deliveries and returns. Handle sample requests, marketing orders, replacement orders, and internal orders across affiliated companies. Maintain accurate records by scanning and verifying documents for archival purposes. Support house accounts and assist in troubleshooting operational challenges. Cover switchboard overflow and provide support for Customer Service Advisors and Returns Coordinators. Undertake additional administrative tasks as needed to support the wider team. As the Customer Service Operations Support, you will: Have previous experience working within a customer service or administration position. Be professional, personable, and detail-oriented with a commitment to excellence. Have strong organisational skills with the ability to manage multiple tasks efficiently. Be a proactive problem solver, adaptable, and able to work under pressure. Be an excellent team player who can also work independently. Be skilled in Microsoft Word, Outlook, and Excel; experience with Sage or similar ERP systems is a plus.

Are you a Customer Service or Order Coordinator with experience in a manufacturing or production environment? We are recruiting a Customer Service Coordinator to join a well-established, quality-driven manufacturing business in Cardiff. You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes. Key Responsibilities Accurately book customer orders onto the job processing system Carry out contract reviews and maintain full order traceability Interpret customer requirements and technical drawings, communicating these clearly to production teams Liaise with customers regarding order progress, requirements, and quality-related queries Prepare and maintain routings, quality plans, data cards, and test/specification regimes Support production and quality teams with documentation for new products and engineering changes About You Previous experience in a customer service, order processing, or coordination role within a manufacturing or production environment Strong attention to detail with a methodical, organised approach Confident communicator, comfortable liaising with both customers and internal technical teams Able to manage multiple orders and priorities in a fast-paced manufacturing setting What's On Offer A stable, long-term opportunity within a respected manufacturing business £26,500 pa, 8-4.30 Mon-Thu & 8-2 Fri Exposure to production, quality, and engineering functions A supportive team environment with clear processes and standards Please send your CV for immediate consideration to PS1

Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.

Sales & Customer Service Administrator We are looking for an organised and customer-focused individual to join our team. Key Responsibilities: Process customer orders accurately and efficiently. Communicate order updates, delivery schedules, and stock availability. Manage customer enquiries, complaints, returns, and credit notes. Arrange transport and support delivery logistics. Maintain accurate customer records and documentation. Support the wider team to deliver excellent customer service. What We're Looking For: Previous administration and customer service experience. Strong communication and organisational skills. Excellent attention to detail and numerical ability. Proficient in Microsoft Office. Ability to work effectively in a fast-paced environment. Experience with D365 is advantageous but not essential. If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you.

Health and Safety/SHEQ Coordinator - Warrington, Cheshire - £30k-£35k+package This is a great opportunity to step into a pivotal support role within a high-performing Health and Safety team across various construction projects. You'll be at the centre of how safety is managed day-to-day - keeping systems running, data flowing, and ensuring nothing slips through the cracks. If you're organised, detail-focused, and want to build a career in Health and Safety, this role gives you real exposure and responsibility from day one. You'll provide essential coordination and administrative support to the Health and Safety function, helping to ensure systems, reporting, and compliance activities run smoothly. This allows the wider team to focus on site engagement and proactive safety delivery. What You'll Be Doing Maintain accurate safety records, documentation, and key deliverables Support the ongoing management and improvement of internal safety systems Monitor inspections and ensure they are completed on time Analyse safety data to identify trends and insights Produce and maintain monthly dashboards and reports Support performance tracking and compliance reporting Assist with inductions and training coordination Support testing and compliance-related processes Manage schedules for safety briefings and toolbox talks Maintain incident and accident records, ensuring actions are followed up Take minutes and track actions from key safety meetings Support internal communications around safety initiatives and updates About You You don't need to be a technical expert - but you do need to be organised, proactive, and comfortable managing multiple priorities. Strong administrative and organisational skills High attention to detail and accuracy Confident using Microsoft Office (Excel, Word, PowerPoint) Good communication skills, both written and verbal Ability to analyse information and present it clearly Able to work independently as well as part of a team Desirable (but not essential) Experience within construction or infrastructure projects Exposure to large or complex project environments Understanding of project processes or commercial frameworks

MEP Technical (Mechanical) Manager My Client is a Tier 1 Main Contractor and a leading player in the UK construction market. They have a solid reputation on the international stage, being a Top 10 international construction and civil engineering business. They are currently seeking a Mechanical Design Manager to join their team, working across a variety of projects. Projects are based in London and the Southeast (including Jersey which will be supported remotely) and cover various sectors Healthcare, Residential Regeneration, Schools and Data Centres. MEP Technical (Mechanical) Manager Key Responsibilities You will provide overall design & engineering leadership/management for the business region(s), with responsibility for the delivery of design information. Their MEP project values typically ranging from 5M - 130M; from prequalification to completion with emphasis on work winning and preconstruction. You will build and lead effective relationships with MEP designers & BIM Coordinators to maximise value/opportunity and mitigate risk. Skills Profile: Significant experience working with a main contractor or major subcontractor within the construction industry. Degree-qualified in a Mechanical Engineering discipline preferred; candidates with equivalent industry experience will also be considered. Demonstrable, in-depth technical expertise in Mechanical MEP (Mechanical, Electrical and Plumbing) services. Proven leadership and people management skills, including mentoring, coaching, and developing high-performing teams. Strong analytical and problem-solving abilities with attention to detail. Proactive and self-motivated, with excellent organisational skills and a proven ability to meet demanding deadlines. Client-focused professional with strong interpersonal and communication skills. Committed advocate for health, safety, and best practice standards. Commercially aware with a sound understanding of project and business objectives MEP Technical (Mechanical) Manager Salary A competitive salary of up to 100k is available for this role, complemented by an excellent benefits package, dependent on previous experience MEP Technical (Mechanical) Manager Please Contact Sue Walter For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy which can be found on our website.

Repairs & Asset Coordinator initial 3 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 22.90 ph umbrella / 37 hrs per week The role: Develop work procedures to support effective team leadership by the Programme Manager. Create documents and maintain an overall operational plan for the team. Lead third-party contractor meetings to ensure alignment of reported data with program information as provided to the stock investment manager. Operate as an interface between Asset Management, Neighbourhoods, and the CRC with regard to customer liaison as required. Resolve administrative queries within the team's scope and manage overall team schedule, escalating issues to the Programme Manager when necessary. Track and monitor completion of management tasks to ensure successful delivery of the team's operating plan. Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate. Support team-wide administrative efficiency and effectiveness. Collaborate with customers on inquiries and schedule appointments within agreed timeframes to uphold excellent service. Undertake any other responsibilities relevant to this post, as directed by your line manager. Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Good level of Microsoft office skills including word and excel Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.

A fantastic opportunity has arisen for an experienced Customer Service Manager to join a leading manufacturing organisation within a fast-paced commercial environment. This is a full-time, permanent role based in Wigan. Benefits: Salary - £50,000 to £55,000 per annum, dependant on experience Working Hours - Monday to Friday, 9am to 5pm Holidays - 25 days per annum, plus 8 Bank Holidays 4.5% Matched Pension Contribution Office-based The Role: You will be responsible for leading a customer service team, ensuring the delivery of exceptional service, and acting as a key link between customers, sales, production, and logistics. This role is critical in driving customer satisfaction and supporting the wider commercial strategy. Key Responsibilities: Lead, develop, and manage a team of Customer Service Coordinators Deliver outstanding customer service and manage expectations effectively Oversee order management, ensuring accuracy across pricing, stock, and delivery timelines Work cross-functionally with production, logistics, and sales to achieve OTIF targets Support account planning and customer review meetings Drive continuous improvement across customer service processes Specification: Experience working with ERP/CRM systems (e.g. SAP) Background in manufacturing, logistics, or commercial sectors is essential Understanding of order management and supply chain processes Customer-centric approach with strong empathy Excellent communication skills (written and verbal) Team leadership and development capability Please apply today if you match the specification and this role is right for you!

Sales Support Administrator 28,000 - 31,000 + 33 Days' Holiday (increases) + Health Cash Plan + Life Assurance + Staff Rewards + Training + Progression Swadlincote - Office Based Permanent Are you a Sales Admin / Internal Sales or similar looking for a Monday to Friday office based role for an award-winning Construction business known for their great working environment and employee benefits? This Internal Sales Coordinator role sits at the centre of a busy commercial office, supporting enquiries, driving outbound contact and keeping projects moving. You'll work closely with external sales teams, managing pipeline activity and ensuring customers receive fast, accurate responses. It's ideal for someone from internal sales, sales support, telesales or office-based coordination who enjoys communication, organisation and progressing deals. What You'll Do Own CRM activity - logging enquiries, updating contacts and tracking pipeline Proactive outbound calling to distributors, buyers and project contacts Support quotations, drawings and order coordination Provide sales and admin support to external commercial teams Maintain accurate records and live pipeline visibility About You Background in internal sales, sales support or outbound calling Confident communicator who builds rapport quickly Strong organisation and CRM accuracy Comfortable working in a fast-paced office environment Motivated to progress within a growing commercial team Benefits Competitive Salary 33 holidays a year (pro-rata), inclusive of Bank Holidays which increases with service. (option to sell/carry over). Enhanced Company Maternity and Paternity pay. Westfield Health Cash Plan. Fitbit Care Programme. Long service awards. Staff rewards and discounts on our KeyStaff platform. Structured progression into estimating or commercial roles Health Assured (Employee Assistance Program). Life Assurance. Internal Sales Coordinator opportunity for someone confident on the phone and ready to turn enquiries into orders within a fast-growing Construction business Apply If you're an Internal Sales Coordinator or Sales Support professional looking for stability, development and a strong office culture, apply today. This vacancy is advertised by Roundhouse Recruitment Limited, acting as an Employment Agency. Job Type: Full-time

FRENCH SELECTION (FS) Crisis Management Coordinator Location: Central London Salary: around £30,000 per annum depending on experience Ref: 5517M To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5517M The company: Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: - Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients - Coordinate and manage emergency responses - Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests - Triage incidents and escalate critical situations to the appropriate internal teams or external partners - Support operational planning and assist managers during live crisis or major incident responses - Maintain accurate case records, documentation, and updates within internal systems - Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: - Strong communication skills, including handling senior clients professionally - Experience working in a 24/7 operations centre coordinating incidents, emergencies, travel risk or medical assistance - Excellent attention to detail for accurate reporting and case management - Proactive approach with good decision-making and prioritisation skills - Ability to work well in a team and within a fast-paced operations environment - Flexibility to work rotating shifts, including nights and weekends - A second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory The salary: between £30,000 per annum and £32,500 per annum depending on relevant experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin Japanese and Arabic.

CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. They are now seeking a CRM Coordinator to join their IT department click apply for full job details

We are currently recruiting for a Service Coordinator on behalf of a well-established manufacturer and service provider operating within a technical equipment environment. This is a fantastic opportunity for an organised and proactive individual who enjoys working in a fast-paced service operation, supporting both customers and field-based engineers. The successful candidate will play a key role in ensuring service activities are planned effectively, customer enquiries are managed professionally, and engineers have the support they need to deliver an excellent level of service. The Role Working as part of a busy service team, you will be responsible for coordinating engineer schedules, managing service requests, maintaining accurate records, and ensuring a smooth flow of communication between customers, engineers, and internal departments. This role would particularly suit somebody with previous experience planning engineering activities, coordinating field service engineers, or working within a service, maintenance, facilities management, or technical support environment. Key Responsibilities Scheduling and coordinating engineer visits to maximise efficiency and customer satisfaction. Managing incoming service requests and customer enquiries via telephone and email. Liaising with field-based engineers regarding appointments, job updates, and customer requirements. Raising and updating service jobs, work orders, and service documentation. Maintaining accurate customer and service records within internal systems. Ordering and coordinating spare parts required to support service activities. Monitoring outstanding service calls and ensuring timely resolution. Producing service reports and supporting administrative documentation. Working closely with internal departments to ensure a seamless customer experience. Supporting ongoing process improvements across the service operation. About You Previous experience within a Service Coordinator, Service Planner, Engineering Administrator, Service Controller, or similar position. Experience coordinating engineers, maintenance teams, or field-based service activities. Excellent administrative and organisational skills. Strong communication skills with a professional and confident telephone manner. Ability to manage multiple priorities in a busy and fast-moving environment. Good working knowledge of Microsoft Office applications. Experience using service management, scheduling or CRM systems would be advantageous. Highly organised with excellent attention to detail and a proactive approach to problem solving. What's On Offer? Competitive salary package up to a maximum of 30,000 Ongoing training and development opportunities. Supportive and collaborative working environment. Pension scheme and generous holiday entitlement. Hybrid working opportunities following successful onboarding. Long-term career prospects within a stable and growing business. This role is likely to appeal to candidates currently working within engineering service, manufacturing, facilities management, maintenance, technical support, fleet management, print equipment, MFD/copier, fire & security, HVAC or similar service-led environments.

Procurement & Delivery Coordinator Brighton 28,000 - 35,000 Full Time A growing specialist construction contractor is seeking a Procurement & Delivery Coordinator to join their team during an exciting period of expansion. Working across multiple live projects throughout London and the South East, you'll play a key role in ensuring materials are procured, tracked and delivered efficiently, helping projects run smoothly from survey and design through to installation. This is an excellent opportunity for someone with experience in construction, glazing, fenestration, building products, fit-out, or a similar sector who enjoys organisation, planning and keeping projects moving. The Role As Procurement & Delivery Coordinator, you'll sit at the centre of project delivery, managing the procurement and logistics process once projects have been approved and signed off. You will be responsible for ensuring materials are ordered accurately, suppliers are managed effectively, and deliveries arrive on time and in line with project programmes. This is a fast-paced position where attention to detail, communication and organisation are essential. Key Responsibilities Placing material orders with approved suppliers Managing order confirmations, specifications and lead times Reviewing orders against approved budgets and highlighting any discrepancies Proactively liaising with suppliers to ensure materials are delivered on schedule Coordinating deliveries with operational and project teams Tracking orders and delivery status through internal systems Checking deliveries against purchase orders and resolving any shortages or damages Maintaining accurate records and updating project tracking systems Communicating changes to delivery schedules and project teams Supporting the smooth delivery of multiple live projects simultaneously About You Previous experience within construction, glazing, fenestration, building products, manufacturing or a related industry Strong organisational and administrative skills Able to manage multiple suppliers, projects and deadlines simultaneously Excellent communication skills with a proactive approach Comfortable using Excel, project management software and internal systems Strong attention to detail and problem-solving ability Full UK driving licence Applicants from window fitting, installation, site coordination, materials planning or construction logistics backgrounds looking to move into an office-based coordination role are encouraged to apply. What's On Offer 28,000 - 35,000 salary depending on experience Opportunity to join a growing and ambitious business Long-term career development and progression opportunities Friendly and supportive working environment Varied and rewarding role with genuine responsibility If you're highly organised, enjoy coordinating multiple moving parts, and want to play a key role in project delivery, we'd love to hear from you.

Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.

Client Services Administrator (Reception & Office Support) Bristol (Office-Based) £25,000 - £30,000 IFA / Wealth Management The role We're looking for a Receptionist / Client Experience Coordinator to join a growing Wealth Management office in Bristol. This is a front-of-house, client-facing role at the centre of a financial services practice - where first impressions matter and no two days look the same. You'll be the first point of contact for clients and visitors, helping to shape the experience of the business from the moment someone walks through the door, while also supporting the wider client relations team with day-to-day administration. It's a role that naturally flexes with the rhythm of the office - busy, people-focused, and always connected to live client activity. What you'll be doing Your day will typically involve a mix of client interaction, coordination, and operational support. That could include welcoming clients and managing meeting room experiences, ensuring everything is prepared for adviser meetings, handling incoming calls and enquiries, or supporting colleagues with client administration and system updates. You'll also play a key role in keeping the office running smoothly - from coordinating post and documentation to maintaining a professional, well-presented environment throughout the day. What we're looking for We're open on background. You might already be working in reception, front-of-house, or client services, or you may have experience within financial services administration and be looking for a more client-facing role. What matters most is: Strong communication, professionalism and confidence with people A natural sense of organisation and attention to detail The ability to manage shifting priorities calmly and professionally A proactive, can-do approach Pride in delivering a high standard of service An interest in financial services is welcome - full training and support will be provided. What this role offers With 3 company offices in total, this is an opportunity to join a respected wealth management business at an early stage of its Bristol growth. You'll be part of a team that values professionalism, client experience, and doing things properly - with the chance to develop your career within a supportive and structured environment. Additional benefits include Annual bonus scheme. Referral commission for introducing friends and family. 30 days holiday plus bank holidays and Christmas shut down. Study support & funding to help you achieve industry qualifications. Pension scheme and sick pay. BUPA Employee Assistance Program Birthday day off and regular company events. Opportunities to contribute to the firm's Charity Foundation. A positive, team-driven culture with clear career growth pathways. Why this role If you enjoy being around people, take pride in how a business presents itself, and like the idea of working in a role that combines client interaction with operational variety, this is a strong long-term opportunity.

EHC Caseworker Lancashire - Remote Lancashire are seeking an experienced EHC Caseworker to provide short-term cover for existing caseloads within the SEND Service. The successful candidate will have substantial experience managing Education, Health and Care Plan (EHCP) processes, including drafting and maintaining EHCPs, coordinating Annual Reviews, and ensuring statutory compliance with SEND legislation and the SEND Code of Practice. Main Duties: Manage a caseload of children and young people with Special Educational Needs and Disabilities (SEND) Coordinate and project manage Education, Health and Care needs assessments, annual reviews, and ongoing EHCP processes Produce high-quality, accurate, and legally compliant Education, Health and Care Plans (EHCPs) Ensure all statutory processes are completed within required timescales and in accordance with the SEND Code of Practice and relevant legislation Provide statutory advice, guidance, and support to parents, carers, schools, educational settings, and partner agencies Work collaboratively with children, young people, and families to ensure EHCPs are person-centred and co-produced Prepare casework and supporting documentation for SEND panels, Tribunals, and appeals Maintain accurate case records and update management information systems and databases Produce performance management information and reports as required by the service Manage sensitive and complex cases, escalating issues where appropriate Contribute to service development activities and continuous improvement initiatives Promote positive outcomes for children and young people with SEND through effective case management and partnership working Requirements: Significant experience working as an EHC Caseworker, SEND Case Officer, EHCP Coordinator, or similar SEND statutory role Extensive experience producing Education, Health and Care Plans and coordinating Annual Reviews Strong working knowledge of the Children and Families Act 2014, SEND Code of Practice, and associated SEND legislation Experience preparing casework for statutory panels, SEND Tribunals, and appeals Excellent written communication skills with the ability to produce high-quality statutory documentation Strong organisational skills with the ability to manage competing priorities and statutory deadlines Experience working collaboratively with families, schools, educational settings, and multidisciplinary professionals Experience using management information systems and case management databases Ability to work independently and manage a busy caseload effectively NVQ Level 3 or equivalent qualification Commitment to continuous professional development and improving outcomes for children and young people with SEND Why Join Our Agency? With over 10 years' experience in SEND and public sector recruitment, Ackerman Pierce provides a dedicated and supportive service throughout your placement. Each candidate is assigned a consultant for full support from registration through to completion of assignment. We offer a fast and efficient onboarding process, DBS assistance, and weekly pay.To discuss this EHC Caseworker role, please contact Ella Hajittofis or send your updated CV today.

We are looking for a caring, dynamic and highly motivated individual to join the team as a Project Manager in our Salford Intensive Support Services. You will directly manage and supervise senior support workers and a support coordinator, and oversee the daily running of the services. You will ensure that all contract requirements, safety standards are fully met. We require an individual who builds a strong trusting professional relationship with all service users and their family members. You must lead by example leading the support coordinators and support workers within their job role, ensuring all training is completed and guiding them to meet the expectations within their role. The Intensive Support Services in Salford have been developed to meet the needs of people who have learning disabilities and intensive support needs. Your role will be to ensure that the service users in which we support receive the best possible care and support to ensure they can enjoy their best lives and reach personal outcomes. You will be required to be fully flexible and work on a rota basis multisite working. You will have a professional manner and be confident in building a working relationship with professionals and outside agencies. You will be expected to complete all documents and paperwork to a high standard. You will be experienced in attending best interest meetings, working within Positive behavioural Support planning. Your role will be to support the leadership of the staff team to deliver the highest standards of care and support, enabling service users to develop and enjoy wellbeing, quality of life, and community connections. You will promote and re-inforce a culture of responsive, person-centred practice and active support across the service. Strong working relationships will be built based on respect and unconditional positive regard. You will hold a Senior Case Load of individuals living in the services with a clear focus upon co-ordinating all aspects of person centred support and record keeping. Vacancy Reference Number: 88458 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , we are also unable to accept Skilled Worker Visas .