Job Description
As the Operations Manager for this shared working space, you will have ownership over running the site, this involves coordinating facilities issues, changing member details and responding to the ticketing system. You will start immediately as a temp and be made permanent very quickly.
Client Details
This shared working space attracts creative trades and champions entrepreneurs. You will have the opportunity to immerse yourself in their community and help drive a fun and sociable working environment.
Description
As the Operations Manager, you will:
- Manage the membership ticketing inbox to resolve queries around maintenance and facilities
- Drive a positive community - help run events and hold coffee meetings
- Change member details
- Help on-board and off board members
- Coordinate contractors and talk to the maintenance team
- Report back on the success of the site to the Head of Operations
- Provide equipment and marketing support to members
Profile
A successful Operations Manager should have:
- Membership management experience
- Experience within a start up or ever changing fast paced environment
- Ability to prioritise and multitask effectively
- Excellent customer service skills
Job Offer
You will be rewarded with an hourly rate equivalent to 45k with the view of going permanent very quickly. You will then also benefit from a bonus of up to 10%.
