Practice Manager - Private Dental Practice
Barnet (EN5) £40,000 - £43,000 Full-time Immediate Start
About the Role
We are recruiting for an experienced Practice Manager to lead the day-to-day operations of a well-established, premium 3-surgery dental practice in Barnet.
This is an exciting opportunity to join a growing business where you will play a key role in delivering exceptional patient experience, driving team performance, and ensuring strong commercial outcomes. We are looking for a confident and emotionally intelligent leader who can balance operational excellence with a people-first approach.
Key Responsibilities
- Oversee the day-to-day running of the practice
- Lead and develop a multidisciplinary team, setting clear expectations
- Monitor and drive performance across key KPIs (revenue, chair utilisation, treatment conversion, patient experience)
- Manage patient journey processes in collaboration with clinicians and Treatment Coordinators
- Ensure effective diary management to maximise efficiency and patient satisfaction
- Maintain full CQC compliance and regulatory standards
- Manage budgets, stock, and operational costs
- Handle patient feedback and complaints professionally and efficiently
- Identify risks and continuously improve operational processes
- Support local marketing initiatives and community engagement
Essential Requirements
- Previous experience as a Practice Manager within a UK private dental setting
- Proven experience managing and developing teams
- Strong understanding of KPIs, performance management, and business targets
- Knowledge of CQC compliance and regulatory requirements
- Confident leadership style with excellent communication skills
- Patient-focused approach with the ability to manage complaints effectively
- Good understanding of practice financials and commercial performance
- Post-GCSE qualifications
Desirable
- Dental background or clinical knowledge
- Experience in a corporate dental environment
- Management qualification or formal leadership training
- Experience improving patient journey and treatment conversion
Working Pattern
- 5 days per week
- Alternate Saturdays required (with a day off in the week)
- On-site working: 08:45 - 17:45
Important Requirements (Non-Negotiable)
- Right to work in the UK (no sponsorship available)
- Stable career history (maximum 3 roles in the past 5 years)
- Able to commit to full-time on-site hours and Saturdays