Repairs Maintenance Administrative Scheduler Location- Loughton Salary- Up to £34k Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for an Repairs Maintenance Administrative Scheduler in Loughton This is a fast-paced role suited to someone with strong administration and scheduling experience within repairs and maintenance or social housing environments. The successful candidate will be highly organised, confident managing engineers' diaries, and have strong knowledge of scheduler rates. Key Responsibilities Managing and planning engineers' diaries efficiently Scheduling repairs and maintenance appointments Strong understanding and knowledge of scheduler rates Liaising with operatives, supervisors, tenants, and clients Handling incoming calls, emails, and job updates Ensuring works are allocated effectively to maximise productivity Updating internal systems and maintaining accurate records Monitoring outstanding jobs and ensuring deadlines are met Providing general administrative support to the repairs team Skills & Experience Previous experience within repairs scheduling or maintenance administration Strong knowledge of scheduler rates is essential Excellent organisational and administrative skills Experience planning and managing multiple diaries Background in social housing or property maintenance preferred Confident communicator with strong customer service skills Able to work effectively in a busy office environment Good IT skills including Microsoft Office and scheduling systems Strong attention to detail and ability to prioritise workload Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ .
Jun 17, 2026
Full time
Repairs Maintenance Administrative Scheduler Location- Loughton Salary- Up to £34k Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for an Repairs Maintenance Administrative Scheduler in Loughton This is a fast-paced role suited to someone with strong administration and scheduling experience within repairs and maintenance or social housing environments. The successful candidate will be highly organised, confident managing engineers' diaries, and have strong knowledge of scheduler rates. Key Responsibilities Managing and planning engineers' diaries efficiently Scheduling repairs and maintenance appointments Strong understanding and knowledge of scheduler rates Liaising with operatives, supervisors, tenants, and clients Handling incoming calls, emails, and job updates Ensuring works are allocated effectively to maximise productivity Updating internal systems and maintaining accurate records Monitoring outstanding jobs and ensuring deadlines are met Providing general administrative support to the repairs team Skills & Experience Previous experience within repairs scheduling or maintenance administration Strong knowledge of scheduler rates is essential Excellent organisational and administrative skills Experience planning and managing multiple diaries Background in social housing or property maintenance preferred Confident communicator with strong customer service skills Able to work effectively in a busy office environment Good IT skills including Microsoft Office and scheduling systems Strong attention to detail and ability to prioritise workload Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ .
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Jun 16, 2026
Full time
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Capital Projects Surveyor Role: Capital Projects and Project Management Surveyor Rate: £450.00 per day (Umbrella) Contract Type: Interim, Full Time Location: Essex Contract Length: 6 months (plus extension) Working Arrangements: Minimum 3 days per week in the office Closing Date: 21st June 2026 Capital Projects Surveyor Overview An opportunity has arisen for an experienced Capital Projects and Project Management Surveyor to join a well established social housing provider on an initial interim basis. This role will work closely with senior leadership to deliver a programme of capital projects across a diverse property portfolio. The position requires a confident and proactive individual who can manage multiple projects, engage stakeholders effectively and ensure successful delivery from inception through to completion. Capital Projects Surveyor Key Responsibilities Lead the planning, coordination and delivery of capital projects including refurbishments, repairs, roofing and minor works across the portfolio. Act as Contract Administrator, managing external consultants and overseeing project delivery through all RIBA stages. Undertake detailed building surveys and condition assessments to identify and prioritise maintenance and investment requirements. Prepare specifications, scopes of works, tender documentation and cost estimates to support project delivery. Work closely with internal teams to align priorities, optimise resources and ensure effective service delivery. Build and maintain strong relationships with stakeholders, consultants and contractors to ensure projects are delivered on time and to a high standard. Provide professional advice on complex property and asset management matters to support decision making. Ensure all projects comply with relevant legislation, health and safety standards and industry best practice. Capital Projects Surveyor Applicant Essentials Essential MRICS qualified or equivalent professional qualification Strong experience delivering capital projects and managing building works from concept to completion Proven ability to manage multiple stakeholders and complex programmes of work Strong knowledge of construction contracts, CDM regulations and associated legislation Experience producing specifications, scopes of work and managing tender processes Desirable Experience working within a social housing provider Experience supporting asset management strategies and reinvestment programmes How do I apply for this Capital Projects Surveyor position? If this Capital Projects and Project Management Surveyor role is of interest to you, or you know someone who might be a good fit for this Capital Projects and Project Management Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process, so feel free to apply in any way that suits you via WhatsApp, video message, CV the more creative the better.
Jun 16, 2026
Contractor
Capital Projects Surveyor Role: Capital Projects and Project Management Surveyor Rate: £450.00 per day (Umbrella) Contract Type: Interim, Full Time Location: Essex Contract Length: 6 months (plus extension) Working Arrangements: Minimum 3 days per week in the office Closing Date: 21st June 2026 Capital Projects Surveyor Overview An opportunity has arisen for an experienced Capital Projects and Project Management Surveyor to join a well established social housing provider on an initial interim basis. This role will work closely with senior leadership to deliver a programme of capital projects across a diverse property portfolio. The position requires a confident and proactive individual who can manage multiple projects, engage stakeholders effectively and ensure successful delivery from inception through to completion. Capital Projects Surveyor Key Responsibilities Lead the planning, coordination and delivery of capital projects including refurbishments, repairs, roofing and minor works across the portfolio. Act as Contract Administrator, managing external consultants and overseeing project delivery through all RIBA stages. Undertake detailed building surveys and condition assessments to identify and prioritise maintenance and investment requirements. Prepare specifications, scopes of works, tender documentation and cost estimates to support project delivery. Work closely with internal teams to align priorities, optimise resources and ensure effective service delivery. Build and maintain strong relationships with stakeholders, consultants and contractors to ensure projects are delivered on time and to a high standard. Provide professional advice on complex property and asset management matters to support decision making. Ensure all projects comply with relevant legislation, health and safety standards and industry best practice. Capital Projects Surveyor Applicant Essentials Essential MRICS qualified or equivalent professional qualification Strong experience delivering capital projects and managing building works from concept to completion Proven ability to manage multiple stakeholders and complex programmes of work Strong knowledge of construction contracts, CDM regulations and associated legislation Experience producing specifications, scopes of work and managing tender processes Desirable Experience working within a social housing provider Experience supporting asset management strategies and reinvestment programmes How do I apply for this Capital Projects Surveyor position? If this Capital Projects and Project Management Surveyor role is of interest to you, or you know someone who might be a good fit for this Capital Projects and Project Management Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process, so feel free to apply in any way that suits you via WhatsApp, video message, CV the more creative the better.
Electrician Social Housing Repairs Location: Bristol Job Type: Full-time, Permanent Fortus Recruitment are currently working with a leading Social Housing Contractor to recruit an experienced Electrician to join their repairs and maintenance team covering Bristol and surrounding areas. This role involves carrying out electrical repairs, fault finding, testing and remedial works within occupied social housing properties, ensuring all work is completed safely and to a high standard. You will also be responsible for identifying and completing C1 and C2 remedial repairs. Duties & Responsibilities Carrying out day-to-day electrical repairs within occupied properties Fault finding and diagnostic work Testing and inspection works Completing C1 and C2 remedial repairs Ensuring all works are completed in line with current regulations and health & safety standards Providing excellent customer service to tenants and clients Essential Qualifications & Experience City & Guilds 236 Part 1 & 2 or NVQ Level 3 17th/18th Edition Wiring Regulations (BS7671) 2391 Inspection & Testing or strong testing experience AM2 Qualification Full UK Driving Licence Experience working within social housing or domestic maintenance preferred Benefits Company van and fuel card (Personal use allowed) Operatives paid door to door 25 days holiday plus bank holidays Addiontal 1 day leave for Birthday Pension contribution Healthcare cover Death in Service benefit Non-contractual bonus scheme Optional call out and standby available with excellent earning potential If you are interested in this position, please apply today or contact George Stacey at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.
Jun 16, 2026
Full time
Electrician Social Housing Repairs Location: Bristol Job Type: Full-time, Permanent Fortus Recruitment are currently working with a leading Social Housing Contractor to recruit an experienced Electrician to join their repairs and maintenance team covering Bristol and surrounding areas. This role involves carrying out electrical repairs, fault finding, testing and remedial works within occupied social housing properties, ensuring all work is completed safely and to a high standard. You will also be responsible for identifying and completing C1 and C2 remedial repairs. Duties & Responsibilities Carrying out day-to-day electrical repairs within occupied properties Fault finding and diagnostic work Testing and inspection works Completing C1 and C2 remedial repairs Ensuring all works are completed in line with current regulations and health & safety standards Providing excellent customer service to tenants and clients Essential Qualifications & Experience City & Guilds 236 Part 1 & 2 or NVQ Level 3 17th/18th Edition Wiring Regulations (BS7671) 2391 Inspection & Testing or strong testing experience AM2 Qualification Full UK Driving Licence Experience working within social housing or domestic maintenance preferred Benefits Company van and fuel card (Personal use allowed) Operatives paid door to door 25 days holiday plus bank holidays Addiontal 1 day leave for Birthday Pension contribution Healthcare cover Death in Service benefit Non-contractual bonus scheme Optional call out and standby available with excellent earning potential If you are interested in this position, please apply today or contact George Stacey at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.
Major Works Supervisor (Social Housing) North London & Home Counties Temp-to-Perm Opportunity Up to 42,000 + Company Van & Fuel Card Are you an experienced Major Works Supervisor with a strong background in social housing refurbishment and planned maintenance projects? Our client, a leading social housing contractor, is looking to appoint a Major Works Supervisor to oversee a portfolio of planned works projects across North London and the surrounding Home Counties. This is an excellent temp-to-perm opportunity offering long-term career prospects with a well-established and growing organisation. The Role Reporting to the Contracts Manager, you will be responsible for the day-to-day supervision of major works programmes, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Projects may include: External and internal refurbishment works Roofing replacements and repairs Window and door installations Kitchen and bathroom programmes Decarbonisation and energy efficiency upgrades Cyclical decoration and planned maintenance works Key Responsibilities Managing and supervising subcontractors and direct labour on site Conducting site inspections and quality control checks Monitoring programme delivery and productivity Ensuring compliance with health and safety regulations Liaising with residents, client representatives, and stakeholders Producing site reports and progress updates Resolving on-site issues efficiently and professionally Supporting successful project delivery from start to completion Requirements Previous experience supervising major works or planned maintenance projects within social housing Strong understanding of refurbishment and construction processes Excellent communication and resident liaison skills Ability to manage multiple sites across a geographical patch Good knowledge of health and safety legislation Full UK Driving Licence SSSTS/SMSTS and First Aid qualifications desirable What's on Offer Salary up to 42,000 per annum Temp-to-perm opportunity with long-term stability Company van and fuel card Ongoing training and career development Opportunity to work with a reputable social housing contractor Immediate start available If you have a proven track record within social housing major works and are looking for your next challenge, we'd like to hear from you. Apply today or contact us for a confidential discussion.
Jun 16, 2026
Full time
Major Works Supervisor (Social Housing) North London & Home Counties Temp-to-Perm Opportunity Up to 42,000 + Company Van & Fuel Card Are you an experienced Major Works Supervisor with a strong background in social housing refurbishment and planned maintenance projects? Our client, a leading social housing contractor, is looking to appoint a Major Works Supervisor to oversee a portfolio of planned works projects across North London and the surrounding Home Counties. This is an excellent temp-to-perm opportunity offering long-term career prospects with a well-established and growing organisation. The Role Reporting to the Contracts Manager, you will be responsible for the day-to-day supervision of major works programmes, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Projects may include: External and internal refurbishment works Roofing replacements and repairs Window and door installations Kitchen and bathroom programmes Decarbonisation and energy efficiency upgrades Cyclical decoration and planned maintenance works Key Responsibilities Managing and supervising subcontractors and direct labour on site Conducting site inspections and quality control checks Monitoring programme delivery and productivity Ensuring compliance with health and safety regulations Liaising with residents, client representatives, and stakeholders Producing site reports and progress updates Resolving on-site issues efficiently and professionally Supporting successful project delivery from start to completion Requirements Previous experience supervising major works or planned maintenance projects within social housing Strong understanding of refurbishment and construction processes Excellent communication and resident liaison skills Ability to manage multiple sites across a geographical patch Good knowledge of health and safety legislation Full UK Driving Licence SSSTS/SMSTS and First Aid qualifications desirable What's on Offer Salary up to 42,000 per annum Temp-to-perm opportunity with long-term stability Company van and fuel card Ongoing training and career development Opportunity to work with a reputable social housing contractor Immediate start available If you have a proven track record within social housing major works and are looking for your next challenge, we'd like to hear from you. Apply today or contact us for a confidential discussion.
Electrical Qualifying Supervisor - Social Housing Repairs & Maintenance Based in Sulfolk, Norfolk, Buckinghamshire and surrounding areas Salary: £48,000 + van and fuel card Full-Time, Permanent MUST HAVE 2391 AND 18TH EDITION We are working with one of the nation's leading Social Housing contractors, to recruit an Electrical Qualifying Supervisor to join their team based in Sulfolk, Norfolk, Buckingh click apply for full job details
Jun 16, 2026
Full time
Electrical Qualifying Supervisor - Social Housing Repairs & Maintenance Based in Sulfolk, Norfolk, Buckinghamshire and surrounding areas Salary: £48,000 + van and fuel card Full-Time, Permanent MUST HAVE 2391 AND 18TH EDITION We are working with one of the nation's leading Social Housing contractors, to recruit an Electrical Qualifying Supervisor to join their team based in Sulfolk, Norfolk, Buckingh click apply for full job details
Head of Service - Repairs & Maintenance Location: Dagenham (Hybrid Working) Salary: 65,000 + benefits The Opportunity We're recruiting for a Head of Service to lead a critical repairs and maintenance function within a growing and forward-thinking organisation. This is a senior leadership role where you'll take ownership of operational delivery across repairs, planned maintenance, voids, disrepair, and compliance, ensuring services are safe, efficient, and customer-focused. If you're passionate about driving operational excellence, leading high-performing teams, and improving service outcomes, this is a fantastic opportunity to make a measurable impact. Key Responsibilities Operational Leadership Lead the delivery of responsive repairs, planned maintenance, voids, disrepair and compliance services Ensure services are delivered efficiently, safely and in line with regulatory standards Monitor KPIs and drive continuous improvement across all service areas Oversee resource planning to ensure effective service delivery People Leadership & Culture Lead, develop and inspire multi-disciplinary operational teams Drive a high-performance, inclusive and accountable culture Lead workforce planning including recruitment, development and succession planning Stakeholder Management Build strong relationships with clients, contractors and internal teams Act as a senior point of contact for operational service delivery Ensure customer issues are resolved effectively with a focus on continuous improvement Commercial & Financial Oversight Manage operational budgets and ensure value for money and cost control Support business growth and service improvement initiatives Compliance & Risk Ensure full compliance with health & safety, statutory and regulatory requirements Manage risk and implement strong quality assurance processes About You We're looking for a strong operational leader with: Proven experience in repairs, maintenance, housing, or facilities management A track record of leading large operational teams in complex service environments Strong understanding of property compliance, H&S, and service delivery standards Experience managing budgets, performance, and KPIs Excellent stakeholder engagement and communication skills A continuous improvement mindset with the ability to drive change and performance Experience within social housing, local authority or property maintenance sectors is highly desirable. What's on Offer Salary of 65,000 with excellent benefit package Hybrid working (Dagenham-based with flexibility) Opportunity to lead a high-impact, essential service Work within a collaborative, values-driven environment Apply Now If you're ready to step into a senior leadership role where you can shape service delivery, lead teams, and drive real improvement, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Full time
Head of Service - Repairs & Maintenance Location: Dagenham (Hybrid Working) Salary: 65,000 + benefits The Opportunity We're recruiting for a Head of Service to lead a critical repairs and maintenance function within a growing and forward-thinking organisation. This is a senior leadership role where you'll take ownership of operational delivery across repairs, planned maintenance, voids, disrepair, and compliance, ensuring services are safe, efficient, and customer-focused. If you're passionate about driving operational excellence, leading high-performing teams, and improving service outcomes, this is a fantastic opportunity to make a measurable impact. Key Responsibilities Operational Leadership Lead the delivery of responsive repairs, planned maintenance, voids, disrepair and compliance services Ensure services are delivered efficiently, safely and in line with regulatory standards Monitor KPIs and drive continuous improvement across all service areas Oversee resource planning to ensure effective service delivery People Leadership & Culture Lead, develop and inspire multi-disciplinary operational teams Drive a high-performance, inclusive and accountable culture Lead workforce planning including recruitment, development and succession planning Stakeholder Management Build strong relationships with clients, contractors and internal teams Act as a senior point of contact for operational service delivery Ensure customer issues are resolved effectively with a focus on continuous improvement Commercial & Financial Oversight Manage operational budgets and ensure value for money and cost control Support business growth and service improvement initiatives Compliance & Risk Ensure full compliance with health & safety, statutory and regulatory requirements Manage risk and implement strong quality assurance processes About You We're looking for a strong operational leader with: Proven experience in repairs, maintenance, housing, or facilities management A track record of leading large operational teams in complex service environments Strong understanding of property compliance, H&S, and service delivery standards Experience managing budgets, performance, and KPIs Excellent stakeholder engagement and communication skills A continuous improvement mindset with the ability to drive change and performance Experience within social housing, local authority or property maintenance sectors is highly desirable. What's on Offer Salary of 65,000 with excellent benefit package Hybrid working (Dagenham-based with flexibility) Opportunity to lead a high-impact, essential service Work within a collaborative, values-driven environment Apply Now If you're ready to step into a senior leadership role where you can shape service delivery, lead teams, and drive real improvement, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Jun 16, 2026
Contractor
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
Jun 16, 2026
Full time
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
Imaginative Bid Writer & Bid Manager Salary: 100,000 - 120,000 (DOE) + Bonus + Benefits Location: Northern Home Counties / East Midlands (Hybrid Working Available) Most bids fail because they all sound the same. This role exists to change that. Imaginative Bid Writer & Bid Manager - This is not a standard Bid role This is an opportunity for a senior Bid Manager, Bid Writer, Proposals Manager or Head of Bids to take full ownership of how a growing business wins work. You will not be managing a process. You will be improving it. The Opportunity A growing, privately owned contract-led operational business operating across property services, social housing, repairs and maintenance, refurbishment, facilities services, and related outsourced operational environments is looking to appoint an Imaginative Bid Writer & Bid Manager to strengthen its work-winning capability. The business has built a strong reputation for delivery and is now entering a new phase of growth, supported by a strengthened senior leadership team. The focus now is on improving the quality, consistency, differentiation, and impact of bids. This role sits at the centre of that. What You Will Be Doing This is a hands-on, high-impact Bid Writing and Bid Management role where you will take full ownership of the bid process from start to finish. More importantly, you will improve how bids are done across the business. You will: Work directly with operational leaders, commercial teams, and senior stakeholders Extract real delivery insight, KPIs, case studies, and evidence Write and structure high-quality, compelling bid responses Develop win themes and differentiate submissions from competitors Improve how information is captured, stored, and reused Build consistency without introducing unnecessary bureaucracy Contribute to the overall commercial positioning of the business You will be expected to go into the business and extract what others miss, turn operational reality into compelling, differentiated bids, challenge inputs that are not strong enough, deliver high-quality submissions under pressure, and improve how the business approaches bidding, not just execute it. This is not about answering questions. It is about building submissions that win work. What Makes This Role Different Most Bid Manager or Bid Writer roles are process-led. This one is not. There is no interest in template-driven, corporate bidding approaches. You will not be sitting behind a system waiting for input. Instead, you will: Speak directly to the people delivering contracts Ask the right questions Challenge where necessary Build responses from real information You will also identify gaps in how the business presents itself and help improve that. Most bid roles are process-driven and sit within established teams. This one does not. You will be given ownership, visibility, and the opportunity to shape how a business wins work, working directly with senior leadership in a fast-moving environment. What Good Looks Like You do not just write strong bids. You identify things the business is doing that are not being captured, turn fragmented information into clear, structured responses, make bids stand out without overcomplicating them, and improve win rates over time. What We Are Looking For This role will suit a Senior Bid Manager, Bid Writer, Bid Lead, Head of Bids or Proposals Manager who wants more ownership and impact. You will: Have experience in bid management, bid writing, proposals or work-winning Be comfortable operating in a fast-paced, delivery-focused environment Be able to work with limited or unstructured information Have strong written communication and storytelling ability Be confident engaging with senior stakeholders and operational teams Be proactive, commercially aware, and solutions-focused Your experience may have been gained within sectors such as: Public sector outsourcing Social housing Property services Repairs and maintenance contractors Facilities management (particularly reactive or operationally intensive environments) Utilities or infrastructure services Construction and refurbishment Multi-site operational service businesses Contract-led operational environments Outsourced facilities or field service operations Other transferable experience will also be considered where candidates can demonstrate strong work-winning capability, operational understanding, stakeholder engagement, and high-quality bid writing expertise. AI, Tools and Approach You will be expected to use tools such as AI (including ChatGPT, Claude, Copilot or similar) to improve efficiency and output quality. However, this is not about producing generic responses. The focus is on: Quality of thinking Clarity of communication Tailored, relevant submissions The expectation is that you use these tools intelligently to enhance output, iterate and refine responses, and continuously improve quality rather than relying on first-pass outputs. The Environment This is a growing SME environment, not a corporate structure. The culture is: Fast-paced Delivery-focused Commercially driven Accountable You will have direct exposure to senior leadership and a visible impact on how the business wins work. This is a senior-level appointment, reflected in both responsibility and package. Salary & Benefits 100,000 - 120,000 (DOE) basic salary Performance-related bonus Hybrid working This Role Will Not Suit You If You rely heavily on templates or rigid bid processes You prefer coordinating input rather than owning outcomes You need complete or highly structured information before you can start You are not comfortable challenging senior stakeholders Why Apply This is an opportunity to step into a high-impact Bid Manager / Head of Bids role within a growing business where you can: Take full ownership of bids Improve how the business wins work Work directly with senior stakeholders Shape a function rather than fit into one Apply Now If you are an experienced Bid Manager, Bid Writer, Proposals Manager or Head of Bids looking for a role with genuine ownership and impact, apply now.
Jun 16, 2026
Full time
Imaginative Bid Writer & Bid Manager Salary: 100,000 - 120,000 (DOE) + Bonus + Benefits Location: Northern Home Counties / East Midlands (Hybrid Working Available) Most bids fail because they all sound the same. This role exists to change that. Imaginative Bid Writer & Bid Manager - This is not a standard Bid role This is an opportunity for a senior Bid Manager, Bid Writer, Proposals Manager or Head of Bids to take full ownership of how a growing business wins work. You will not be managing a process. You will be improving it. The Opportunity A growing, privately owned contract-led operational business operating across property services, social housing, repairs and maintenance, refurbishment, facilities services, and related outsourced operational environments is looking to appoint an Imaginative Bid Writer & Bid Manager to strengthen its work-winning capability. The business has built a strong reputation for delivery and is now entering a new phase of growth, supported by a strengthened senior leadership team. The focus now is on improving the quality, consistency, differentiation, and impact of bids. This role sits at the centre of that. What You Will Be Doing This is a hands-on, high-impact Bid Writing and Bid Management role where you will take full ownership of the bid process from start to finish. More importantly, you will improve how bids are done across the business. You will: Work directly with operational leaders, commercial teams, and senior stakeholders Extract real delivery insight, KPIs, case studies, and evidence Write and structure high-quality, compelling bid responses Develop win themes and differentiate submissions from competitors Improve how information is captured, stored, and reused Build consistency without introducing unnecessary bureaucracy Contribute to the overall commercial positioning of the business You will be expected to go into the business and extract what others miss, turn operational reality into compelling, differentiated bids, challenge inputs that are not strong enough, deliver high-quality submissions under pressure, and improve how the business approaches bidding, not just execute it. This is not about answering questions. It is about building submissions that win work. What Makes This Role Different Most Bid Manager or Bid Writer roles are process-led. This one is not. There is no interest in template-driven, corporate bidding approaches. You will not be sitting behind a system waiting for input. Instead, you will: Speak directly to the people delivering contracts Ask the right questions Challenge where necessary Build responses from real information You will also identify gaps in how the business presents itself and help improve that. Most bid roles are process-driven and sit within established teams. This one does not. You will be given ownership, visibility, and the opportunity to shape how a business wins work, working directly with senior leadership in a fast-moving environment. What Good Looks Like You do not just write strong bids. You identify things the business is doing that are not being captured, turn fragmented information into clear, structured responses, make bids stand out without overcomplicating them, and improve win rates over time. What We Are Looking For This role will suit a Senior Bid Manager, Bid Writer, Bid Lead, Head of Bids or Proposals Manager who wants more ownership and impact. You will: Have experience in bid management, bid writing, proposals or work-winning Be comfortable operating in a fast-paced, delivery-focused environment Be able to work with limited or unstructured information Have strong written communication and storytelling ability Be confident engaging with senior stakeholders and operational teams Be proactive, commercially aware, and solutions-focused Your experience may have been gained within sectors such as: Public sector outsourcing Social housing Property services Repairs and maintenance contractors Facilities management (particularly reactive or operationally intensive environments) Utilities or infrastructure services Construction and refurbishment Multi-site operational service businesses Contract-led operational environments Outsourced facilities or field service operations Other transferable experience will also be considered where candidates can demonstrate strong work-winning capability, operational understanding, stakeholder engagement, and high-quality bid writing expertise. AI, Tools and Approach You will be expected to use tools such as AI (including ChatGPT, Claude, Copilot or similar) to improve efficiency and output quality. However, this is not about producing generic responses. The focus is on: Quality of thinking Clarity of communication Tailored, relevant submissions The expectation is that you use these tools intelligently to enhance output, iterate and refine responses, and continuously improve quality rather than relying on first-pass outputs. The Environment This is a growing SME environment, not a corporate structure. The culture is: Fast-paced Delivery-focused Commercially driven Accountable You will have direct exposure to senior leadership and a visible impact on how the business wins work. This is a senior-level appointment, reflected in both responsibility and package. Salary & Benefits 100,000 - 120,000 (DOE) basic salary Performance-related bonus Hybrid working This Role Will Not Suit You If You rely heavily on templates or rigid bid processes You prefer coordinating input rather than owning outcomes You need complete or highly structured information before you can start You are not comfortable challenging senior stakeholders Why Apply This is an opportunity to step into a high-impact Bid Manager / Head of Bids role within a growing business where you can: Take full ownership of bids Improve how the business wins work Work directly with senior stakeholders Shape a function rather than fit into one Apply Now If you are an experienced Bid Manager, Bid Writer, Proposals Manager or Head of Bids looking for a role with genuine ownership and impact, apply now.
Hays Construction and Property
St. Breward, Cornwall
Working for Cornwall Housing Cornwall Housing is proud to be at the forefront of delivering customer-focused housing services across Cornwall. As an Arm's Length Management Organisation, you will join an organisation who manage and maintain around 10,200 homes, alongside leasehold properties, shops, land and neighbourhoods located across the Cornwall region. Everything Cornwall Housing do is driven by a clear purpose - to provide safe homes, and help build strong, thriving communities for everyone. What sets Cornwall Housing apart is the commitment to reinvesting in communities. You will work in close partnership with Cornwall Council, and crucially with residents whose voices are represented and play a vital role in shaping services. Joining Cornwall Housing means being part of an organisation where you can genuinely make a difference. You will have an opportunity to influence change, contribute to continuous improvement, and help to deliver better outcomes for customers every day. Your new role As a Head of Service at Cornwall Housing, you will play a pivotal role in shaping and delivering high-quality repairs and maintenance services that directly impact customers and communities across Cornwall. Working closely with the Executive Director of Property Services and as a key member of the Senior Leadership Team, you will be able to influence strategic direction while ensuring excellent operational delivery across a large and diverse housing portfolio. You will oversee significant service areas and partnerships, with accountability for a substantial budget and responsibility for leading both direct and wider teams. In this role, you will: Lead the delivery of responsive repairs, planned works, voids, capital programmes and adaptations, ensuring a high-quality, customer-focused service. Shaping and influencing the strategic direction of asset management services, contributing to business planning, risk management, and long-term improvement. Work collaboratively with Cornwall Council, partners and residents to enhance service delivery and ensure alignment with the management agreement. Drive performance and value for money across three locality-based maintenance contracts, managing key contractor partnerships. Champion customer satisfaction by ensuring services are responsive, reliable, and meet the regulator of social housing consumer standards. Use data, insight and technology to improve efficiency performance and overall service outcomes. What you'll need to succeed To thrive in this exciting new role, you will bring forward a combination of technical expertise, leadership capability, and a strong track record of delivering high-quality, customer-focused services within a complex housing or asset management environment. You will have: A relevant professional qualification (such as CIH Level 4, degree, HNC or equivalent), or be willing to work towards achieving CIH supported by extensive experience in responsive and planned repairs and maintenance. A proven track record of successfully leading high-performing repair and maintenance services within a housing environment. Excellent knowledge of procurement processes, health and safety, CDM and risk management. Experience in leading, motivating and developing teams, creating a cohesive and high-performance culture. Sound understanding of partnering contract models, including TPC and JCT contracts. Proven ability to build effective partnerships and maintain strong relationships with customers, contractors, and stakeholders. What you'll get in return This is more than just a job - this is an opportunity to build a rewarding career with an organisation that truly values people and the communities it serves. Your total reward package includes generous annual leave entitlement to support a healthy work-life balance, access to a contributory pension scheme, flexible hybrid working arrangements (with time in an office each week required), and access to training and development opportunities and a clear commitment to your professional and personal development. You will also receive a salary of 80,729 per annum. What you need to do now Please click 'apply now' if you may be interested in being considered for this position. Alternatively, for an informal exploratory conversation please contact Tom Yeo from Hays - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Working for Cornwall Housing Cornwall Housing is proud to be at the forefront of delivering customer-focused housing services across Cornwall. As an Arm's Length Management Organisation, you will join an organisation who manage and maintain around 10,200 homes, alongside leasehold properties, shops, land and neighbourhoods located across the Cornwall region. Everything Cornwall Housing do is driven by a clear purpose - to provide safe homes, and help build strong, thriving communities for everyone. What sets Cornwall Housing apart is the commitment to reinvesting in communities. You will work in close partnership with Cornwall Council, and crucially with residents whose voices are represented and play a vital role in shaping services. Joining Cornwall Housing means being part of an organisation where you can genuinely make a difference. You will have an opportunity to influence change, contribute to continuous improvement, and help to deliver better outcomes for customers every day. Your new role As a Head of Service at Cornwall Housing, you will play a pivotal role in shaping and delivering high-quality repairs and maintenance services that directly impact customers and communities across Cornwall. Working closely with the Executive Director of Property Services and as a key member of the Senior Leadership Team, you will be able to influence strategic direction while ensuring excellent operational delivery across a large and diverse housing portfolio. You will oversee significant service areas and partnerships, with accountability for a substantial budget and responsibility for leading both direct and wider teams. In this role, you will: Lead the delivery of responsive repairs, planned works, voids, capital programmes and adaptations, ensuring a high-quality, customer-focused service. Shaping and influencing the strategic direction of asset management services, contributing to business planning, risk management, and long-term improvement. Work collaboratively with Cornwall Council, partners and residents to enhance service delivery and ensure alignment with the management agreement. Drive performance and value for money across three locality-based maintenance contracts, managing key contractor partnerships. Champion customer satisfaction by ensuring services are responsive, reliable, and meet the regulator of social housing consumer standards. Use data, insight and technology to improve efficiency performance and overall service outcomes. What you'll need to succeed To thrive in this exciting new role, you will bring forward a combination of technical expertise, leadership capability, and a strong track record of delivering high-quality, customer-focused services within a complex housing or asset management environment. You will have: A relevant professional qualification (such as CIH Level 4, degree, HNC or equivalent), or be willing to work towards achieving CIH supported by extensive experience in responsive and planned repairs and maintenance. A proven track record of successfully leading high-performing repair and maintenance services within a housing environment. Excellent knowledge of procurement processes, health and safety, CDM and risk management. Experience in leading, motivating and developing teams, creating a cohesive and high-performance culture. Sound understanding of partnering contract models, including TPC and JCT contracts. Proven ability to build effective partnerships and maintain strong relationships with customers, contractors, and stakeholders. What you'll get in return This is more than just a job - this is an opportunity to build a rewarding career with an organisation that truly values people and the communities it serves. Your total reward package includes generous annual leave entitlement to support a healthy work-life balance, access to a contributory pension scheme, flexible hybrid working arrangements (with time in an office each week required), and access to training and development opportunities and a clear commitment to your professional and personal development. You will also receive a salary of 80,729 per annum. What you need to do now Please click 'apply now' if you may be interested in being considered for this position. Alternatively, for an informal exploratory conversation please contact Tom Yeo from Hays - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Plasterer Social Housing Repairs (Permanent) Oxford 50,000 + company van + fuel card Permanent position to start ASAP We are recruiting for a leading social housing contractor to recruit a Plasterer Operative to carry out reactive repairs and maintenance works to tenanted social housing properties in and around the Oxford area. A Company van and fuel card will be provided. Plasterer - You will be responsible for all aspects of Plastering, Thermal boarding and mould washing Additional Requirements NVQ Level 3 /City & Guilds Qualified ( Essential) Valid Clean UK Driving Licence Current valid DBS Check or be willing to undertake as required Experience working within tenanted properties Familiar with PDA usage Clean, presentable, and must be eligible to work in the UK (with proof) Client information You will be working for a modern, forward-thinking business; that believes its people's strengths, skills and personalities are the keys to the group's success. This is a full-time permanent role starting ASAP that comes with a van, fuel card and benefits. For more information/inquiries: Please contact - Julianne (phone number removed)
Jun 15, 2026
Full time
Plasterer Social Housing Repairs (Permanent) Oxford 50,000 + company van + fuel card Permanent position to start ASAP We are recruiting for a leading social housing contractor to recruit a Plasterer Operative to carry out reactive repairs and maintenance works to tenanted social housing properties in and around the Oxford area. A Company van and fuel card will be provided. Plasterer - You will be responsible for all aspects of Plastering, Thermal boarding and mould washing Additional Requirements NVQ Level 3 /City & Guilds Qualified ( Essential) Valid Clean UK Driving Licence Current valid DBS Check or be willing to undertake as required Experience working within tenanted properties Familiar with PDA usage Clean, presentable, and must be eligible to work in the UK (with proof) Client information You will be working for a modern, forward-thinking business; that believes its people's strengths, skills and personalities are the keys to the group's success. This is a full-time permanent role starting ASAP that comes with a van, fuel card and benefits. For more information/inquiries: Please contact - Julianne (phone number removed)
Senior Damp, Mould & Disrepair Surveyor Rate: £450 per day (Umbrella) Contract: 12 Months Working Pattern: Full-Time 3-4 Days On Site Location: Harlow District Council We are supporting Harlow District Council in the recruitment of a Senior Damp, Mould & Disrepair Surveyor on an initial 12-month temporary contract. This is an excellent opportunity to join a forward-thinking housing service and take a leading role in the management and resolution of damp, mould and housing disrepair cases across the Council's housing stock. You will provide technical leadership, oversee complex cases and manage a small team responsible for delivering high-quality surveying services that place resident safety and wellbeing at the forefront. About the Role Reporting into the Housing Property team, you will lead the Council's damp, mould and disrepair function, ensuring cases are managed effectively and in line with statutory obligations, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), Housing Ombudsman requirements and internal policies. You will manage a team of 2 Damp & Mould Surveyors and 1 Disrepair Surveyor, providing technical guidance, quality assurance and operational oversight while driving service improvement and ensuring positive outcomes for residents. Key Responsibilities Lead and manage the Damp & Mould and Disrepair Surveying team, providing technical support, supervision and performance management Take ownership of complex damp, mould and disrepair cases from diagnosis through to resolution Carry out inspections, diagnose building defects and prepare specifications and schedules of work Oversee disrepair cases, working closely with Legal Services, contractors, repairs teams and housing management colleagues Monitor case progression, inspection targets and service performance to ensure timely resolution Identify recurring issues and contribute to planned investment and preventative maintenance programmes Support complaints, Ombudsman cases and legal proceedings through the provision of technical reports and expert advice Ensure residents receive clear communication throughout the lifecycle of each case Promote safeguarding, risk management and appropriate support for vulnerable households About You We are seeking an experienced housing surveyor with strong technical expertise in damp, mould and housing disrepair. You will be able to demonstrate: Extensive knowledge of damp, mould, condensation, water ingress, ventilation issues and building defects Minimum 3 years' experience diagnosing and resolving housing disrepair issues within social housing or local authority environments. Strong understanding of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard and relevant housing legislation Previous experience managing or supervising surveyors For a confidential discussion or to express your interest, please share your CV before Friday 19th June 2026.
Jun 15, 2026
Contractor
Senior Damp, Mould & Disrepair Surveyor Rate: £450 per day (Umbrella) Contract: 12 Months Working Pattern: Full-Time 3-4 Days On Site Location: Harlow District Council We are supporting Harlow District Council in the recruitment of a Senior Damp, Mould & Disrepair Surveyor on an initial 12-month temporary contract. This is an excellent opportunity to join a forward-thinking housing service and take a leading role in the management and resolution of damp, mould and housing disrepair cases across the Council's housing stock. You will provide technical leadership, oversee complex cases and manage a small team responsible for delivering high-quality surveying services that place resident safety and wellbeing at the forefront. About the Role Reporting into the Housing Property team, you will lead the Council's damp, mould and disrepair function, ensuring cases are managed effectively and in line with statutory obligations, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), Housing Ombudsman requirements and internal policies. You will manage a team of 2 Damp & Mould Surveyors and 1 Disrepair Surveyor, providing technical guidance, quality assurance and operational oversight while driving service improvement and ensuring positive outcomes for residents. Key Responsibilities Lead and manage the Damp & Mould and Disrepair Surveying team, providing technical support, supervision and performance management Take ownership of complex damp, mould and disrepair cases from diagnosis through to resolution Carry out inspections, diagnose building defects and prepare specifications and schedules of work Oversee disrepair cases, working closely with Legal Services, contractors, repairs teams and housing management colleagues Monitor case progression, inspection targets and service performance to ensure timely resolution Identify recurring issues and contribute to planned investment and preventative maintenance programmes Support complaints, Ombudsman cases and legal proceedings through the provision of technical reports and expert advice Ensure residents receive clear communication throughout the lifecycle of each case Promote safeguarding, risk management and appropriate support for vulnerable households About You We are seeking an experienced housing surveyor with strong technical expertise in damp, mould and housing disrepair. You will be able to demonstrate: Extensive knowledge of damp, mould, condensation, water ingress, ventilation issues and building defects Minimum 3 years' experience diagnosing and resolving housing disrepair issues within social housing or local authority environments. Strong understanding of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard and relevant housing legislation Previous experience managing or supervising surveyors For a confidential discussion or to express your interest, please share your CV before Friday 19th June 2026.
Assistant Quantity Surveyor - Social Housing - Reactive Maintenance Full-Time, permanent Salary: 35,000 - 40,000 DOE Based in Kings Norton We are working with a leading Construction Contractor to find a successful and proactive Assistant Quantity Surveyor to join their team in Kings Norton. We are looking for an individual to work on reactive maintenance, voids and disrepair projects assessing repairs needed in occupied and empty homes within the Social Housing sector. About You We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts. Social housing experience is ideal Ideally experience working on reactive maintenance/voids contracts Experience with managing subcontractors / subcontractor payments Thorough and meticulous person with an eye for detail The ability to work to tight deadlines and maintain a flexible attitude to work task and workload Ability to work on own initiative Experience working with NHF Schedule of Rates. Salary & Benefits You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is full time, permanent role for which you will receive a highly competitive salary. Please apply via the link or call Lucy on (phone number removed)!
Jun 15, 2026
Full time
Assistant Quantity Surveyor - Social Housing - Reactive Maintenance Full-Time, permanent Salary: 35,000 - 40,000 DOE Based in Kings Norton We are working with a leading Construction Contractor to find a successful and proactive Assistant Quantity Surveyor to join their team in Kings Norton. We are looking for an individual to work on reactive maintenance, voids and disrepair projects assessing repairs needed in occupied and empty homes within the Social Housing sector. About You We are looking for the successful candidate to have previous experience of commercial activity on a repairs & maintenance contracts. Social housing experience is ideal Ideally experience working on reactive maintenance/voids contracts Experience with managing subcontractors / subcontractor payments Thorough and meticulous person with an eye for detail The ability to work to tight deadlines and maintain a flexible attitude to work task and workload Ability to work on own initiative Experience working with NHF Schedule of Rates. Salary & Benefits You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is full time, permanent role for which you will receive a highly competitive salary. Please apply via the link or call Lucy on (phone number removed)!
Plasterer Multi Social Housing Repairs (Permanent) South East London (Wandsworth, Croydon, Merton, Bromley, Lambeth & Southwark) 50,000 + company van + fuel card Permanent position to start ASAP We are recruiting for a leading social housing contractor to recruit a Plasterer Multi Operative to carry out reactive repairs and maintenance works to tenanted social housing properties in and around the South East London area. A Company van and fuel card will be provided. Plasterer - You will be responsible for all aspects of Plastering along with Thermal Borading and Damp & Mould washing. Additional Requirements NVQ Qualified/City and Guilds Qualified Level 3 (Essential) Valid Clean UK Driving Licence - No more than 3 points Current valid DBS Check or be willing to undertake as required Experience working within Social Housing Familiar with PDA usage Clean, presentable, and must be eligible to work in the UK (with proof) Client information You will be working for a modern, forward-thinking business; that believes its people's strengths, skills and personalities are the keys to the group's success. This is a full-time permanent role starting ASAP that comes with a van, fuel card and benefits. For more information/inquiries: Please contact - number removed)
Jun 15, 2026
Full time
Plasterer Multi Social Housing Repairs (Permanent) South East London (Wandsworth, Croydon, Merton, Bromley, Lambeth & Southwark) 50,000 + company van + fuel card Permanent position to start ASAP We are recruiting for a leading social housing contractor to recruit a Plasterer Multi Operative to carry out reactive repairs and maintenance works to tenanted social housing properties in and around the South East London area. A Company van and fuel card will be provided. Plasterer - You will be responsible for all aspects of Plastering along with Thermal Borading and Damp & Mould washing. Additional Requirements NVQ Qualified/City and Guilds Qualified Level 3 (Essential) Valid Clean UK Driving Licence - No more than 3 points Current valid DBS Check or be willing to undertake as required Experience working within Social Housing Familiar with PDA usage Clean, presentable, and must be eligible to work in the UK (with proof) Client information You will be working for a modern, forward-thinking business; that believes its people's strengths, skills and personalities are the keys to the group's success. This is a full-time permanent role starting ASAP that comes with a van, fuel card and benefits. For more information/inquiries: Please contact - number removed)
Howells Solutions Limited
Welwyn Garden City, Hertfordshire
Repairs Supervisor - Social Housing Welywn & Hatfield 16 Week contract 22 - 23 + company van & fuel card Here are Howells we are looking for a Reactive Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities. Maintain accurate records of maintenance and repair work, materials used, and costs incurred. Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Collaborate with other departments to ensure effective communication and coordination on housing-related matters. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Qualifications: High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus. Proven experience in social housing or property maintenance, with a minimum of 1 year in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation. Excellent leadership and team management skills. Effective communication and interpersonal abilities. Proficiency in using maintenance management software and basic computer applications. Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Grace on (phone number removed)
Jun 15, 2026
Seasonal
Repairs Supervisor - Social Housing Welywn & Hatfield 16 Week contract 22 - 23 + company van & fuel card Here are Howells we are looking for a Reactive Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities. Maintain accurate records of maintenance and repair work, materials used, and costs incurred. Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Collaborate with other departments to ensure effective communication and coordination on housing-related matters. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Qualifications: High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus. Proven experience in social housing or property maintenance, with a minimum of 1 year in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation. Excellent leadership and team management skills. Effective communication and interpersonal abilities. Proficiency in using maintenance management software and basic computer applications. Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Grace on (phone number removed)
&#(phone number removed); Site Supervisor Repairs & Maintenance &#(phone number removed); East Midlands / Yorkshire &#(phone number removed); Permanent I m currently recruiting for an experienced Site Supervisor to lead a team of trade operatives across responsive repairs and maintenance works. This role will suit someone with strong trade knowledge, excellent organisational skills, and previous experience supervising teams within social housing or property maintenance environments. Key Responsibilities: &#(phone number removed); Supervise operatives and subcontractors delivering repairs and maintenance works &#(phone number removed); Ensure works are completed safely, efficiently, on time and within budget &#(phone number removed); Monitor productivity, quality and overall team performance &#(phone number removed); Carry out site inspections, toolbox talks and ensure HSE compliance &#(phone number removed); Liaise with planners, office teams and residents to maintain smooth delivery &#(phone number removed); Support apprentices and help develop team capability &#(phone number removed); Promote high standards and a strong health & safety culture throughout About You: Previous experience as a Site Supervisor, Repairs Supervisor or Senior Operative Strong multi-trade knowledge within repairs and maintenance Understanding of H&S, RAMS and compliance procedures Experience managing teams and driving performance Good IT and communication skills CSCS card essential SSSTS / SMSTS / IOSH preferred Full UK driving licence What s on Offer: &#(phone number removed); Competitive salary DOE &#(phone number removed); Company van & fuel card &#(phone number removed); 25 days holiday + bank holidays &#(phone number removed); OOH earning opportunities &#(phone number removed); Long-term progression and development opportunities &#(phone number removed); Additional employee benefits and discounts If this sounds of interest, feel free to message me directly for more information.
Jun 15, 2026
Full time
&#(phone number removed); Site Supervisor Repairs & Maintenance &#(phone number removed); East Midlands / Yorkshire &#(phone number removed); Permanent I m currently recruiting for an experienced Site Supervisor to lead a team of trade operatives across responsive repairs and maintenance works. This role will suit someone with strong trade knowledge, excellent organisational skills, and previous experience supervising teams within social housing or property maintenance environments. Key Responsibilities: &#(phone number removed); Supervise operatives and subcontractors delivering repairs and maintenance works &#(phone number removed); Ensure works are completed safely, efficiently, on time and within budget &#(phone number removed); Monitor productivity, quality and overall team performance &#(phone number removed); Carry out site inspections, toolbox talks and ensure HSE compliance &#(phone number removed); Liaise with planners, office teams and residents to maintain smooth delivery &#(phone number removed); Support apprentices and help develop team capability &#(phone number removed); Promote high standards and a strong health & safety culture throughout About You: Previous experience as a Site Supervisor, Repairs Supervisor or Senior Operative Strong multi-trade knowledge within repairs and maintenance Understanding of H&S, RAMS and compliance procedures Experience managing teams and driving performance Good IT and communication skills CSCS card essential SSSTS / SMSTS / IOSH preferred Full UK driving licence What s on Offer: &#(phone number removed); Competitive salary DOE &#(phone number removed); Company van & fuel card &#(phone number removed); 25 days holiday + bank holidays &#(phone number removed); OOH earning opportunities &#(phone number removed); Long-term progression and development opportunities &#(phone number removed); Additional employee benefits and discounts If this sounds of interest, feel free to message me directly for more information.
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Jun 15, 2026
Full time
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Multi Trade Operative Voids & Responsive Repairs Sedgefield £35,842 +Progression opportunities + Company Van & Fuel Card + Benefits Permanent full time 8am to 4.30pm (with flexibility) Liberty Property Maintenance (Part of WPS Group) are looking for a skilled Multi Trade Operative to join our growing responsive maintenance team in delivering high quality repairs across social housing properties in the Sedgefield area. Tired of patch jobs, long travel and being micromanaged? If you re a Multi Trade Operative who takes pride in doing a job properly, from start to finish, this is a role you ll be trusted to get on with providing steady and local work. We re growing across our voids contracts and we re looking for an experienced, all-round tradesman who can walk into a property, assess the work and get the job done! At Liberty, What We Can Offer You? Consistent, long-term work Strong pipeline across Sedgefield Autonomy Trusted to manage your own workload and jobs end-to-end Variety every day No repetitive snagging, real multi-trade work Supportive team Tight-knit crew with strong leadership Progression opportunities Genuine career growth when roles open up Bonus scheme + YuLife benefits Company van, PDA & uniform provide Your Day to Day, What You ll Do as our Multi Trade Operative Site based role Working in void properties, getting them ready for new tenants Day to day carrying out a wide range of plastering Diagnose issues and plan your own work on-site Move between properties, sometimes completing jobs in a day, sometimes staying longer on larger works Ensure properties are safe, clean and ready for handover Liasing with customers and Supervisors What You ll Need as our Multi Trade Operative Solid experience as multi trade operative in social housing A core trade (joinery) plus any additional skills Ability to work independently and manage your own jobs Full UK driving license Relevant qualification (NVQ Level 2/3 or equivalent experience) Desirable Time served What to Expect Company van, uniform & equipment provided Structured onboarding with a shadowing period Early support You won t be expected to hit the ground running alone Opportunities to progress into senior or foreman roles Why Join Liberty? At Liberty, we offer more than just a job, we offer a place where you can belong, grow and build a long-term career. Join a stable, leading Tier 1 contractor with a strong team culture and a business that values it s people. Liberty is a place where you can take pride in what you do and the difference you make every day. If you re a Multi Trade Operative looking for a stable role, local work and real career progression, we ed love to hear from you. Apply today and be part of our exciting growth journey Closing Date: ASAP (We may close early due to high demand)
Jun 15, 2026
Full time
Multi Trade Operative Voids & Responsive Repairs Sedgefield £35,842 +Progression opportunities + Company Van & Fuel Card + Benefits Permanent full time 8am to 4.30pm (with flexibility) Liberty Property Maintenance (Part of WPS Group) are looking for a skilled Multi Trade Operative to join our growing responsive maintenance team in delivering high quality repairs across social housing properties in the Sedgefield area. Tired of patch jobs, long travel and being micromanaged? If you re a Multi Trade Operative who takes pride in doing a job properly, from start to finish, this is a role you ll be trusted to get on with providing steady and local work. We re growing across our voids contracts and we re looking for an experienced, all-round tradesman who can walk into a property, assess the work and get the job done! At Liberty, What We Can Offer You? Consistent, long-term work Strong pipeline across Sedgefield Autonomy Trusted to manage your own workload and jobs end-to-end Variety every day No repetitive snagging, real multi-trade work Supportive team Tight-knit crew with strong leadership Progression opportunities Genuine career growth when roles open up Bonus scheme + YuLife benefits Company van, PDA & uniform provide Your Day to Day, What You ll Do as our Multi Trade Operative Site based role Working in void properties, getting them ready for new tenants Day to day carrying out a wide range of plastering Diagnose issues and plan your own work on-site Move between properties, sometimes completing jobs in a day, sometimes staying longer on larger works Ensure properties are safe, clean and ready for handover Liasing with customers and Supervisors What You ll Need as our Multi Trade Operative Solid experience as multi trade operative in social housing A core trade (joinery) plus any additional skills Ability to work independently and manage your own jobs Full UK driving license Relevant qualification (NVQ Level 2/3 or equivalent experience) Desirable Time served What to Expect Company van, uniform & equipment provided Structured onboarding with a shadowing period Early support You won t be expected to hit the ground running alone Opportunities to progress into senior or foreman roles Why Join Liberty? At Liberty, we offer more than just a job, we offer a place where you can belong, grow and build a long-term career. Join a stable, leading Tier 1 contractor with a strong team culture and a business that values it s people. Liberty is a place where you can take pride in what you do and the difference you make every day. If you re a Multi Trade Operative looking for a stable role, local work and real career progression, we ed love to hear from you. Apply today and be part of our exciting growth journey Closing Date: ASAP (We may close early due to high demand)
Repairs Admin./Planner Crawley We are currently working on behalf of a leading repairs and maintenance contractor to recruit an experienced Planner to join their growing team based in their Crawley office. This is an excellent opportunity to join a well-established organisation delivering high-quality responsive repairs and maintenance services across the social housing sector. The Role As a Planner, you will play a key role in coordinating repairs and maintenance activities, ensuring operatives are effectively scheduled and residents receive a high standard of service. You will be responsible for managing diaries, allocating jobs, and liaising with both clients and field staff to ensure works are completed efficiently. Key Responsibilities Scheduling and allocating reactive and planned maintenance works Managing operatives diaries to maximise productivity Acting as the main point of contact for residents and clients Monitoring job progress and updating systems accurately Handling queries and resolving scheduling issues promptly About You Previous experience in a planning or scheduling role within repairs, maintenance, or a similar environment Strong organisational and communication skills Ability to work in a fast-paced, high-volume environment Proficient in using scheduling systems and Microsoft Office A proactive and customer-focused approach What s on Offer Office-based role in Crawley Opportunity to join a reputable and growing contractor Supportive team environment with career progression opportunities If you are an organised and driven individual looking to build your career within a leading contractor, we would love to hear from you. Apply now or contact us for more information.
Jun 15, 2026
Seasonal
Repairs Admin./Planner Crawley We are currently working on behalf of a leading repairs and maintenance contractor to recruit an experienced Planner to join their growing team based in their Crawley office. This is an excellent opportunity to join a well-established organisation delivering high-quality responsive repairs and maintenance services across the social housing sector. The Role As a Planner, you will play a key role in coordinating repairs and maintenance activities, ensuring operatives are effectively scheduled and residents receive a high standard of service. You will be responsible for managing diaries, allocating jobs, and liaising with both clients and field staff to ensure works are completed efficiently. Key Responsibilities Scheduling and allocating reactive and planned maintenance works Managing operatives diaries to maximise productivity Acting as the main point of contact for residents and clients Monitoring job progress and updating systems accurately Handling queries and resolving scheduling issues promptly About You Previous experience in a planning or scheduling role within repairs, maintenance, or a similar environment Strong organisational and communication skills Ability to work in a fast-paced, high-volume environment Proficient in using scheduling systems and Microsoft Office A proactive and customer-focused approach What s on Offer Office-based role in Crawley Opportunity to join a reputable and growing contractor Supportive team environment with career progression opportunities If you are an organised and driven individual looking to build your career within a leading contractor, we would love to hear from you. Apply now or contact us for more information.
