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Prestigious opportunity with a fast growing, award winning professional services firm with a national client base. With strong year on year growth and a reputation for delivering exceptional client outcomes, we are investing heavily in data, systems, and operational excellence to support our continued expansion.Due to ongoing growth, we are seeking an experienced and driven IT Operations Manager to play a key role in shaping and enhancing our operational infrastructure. This is a senior, strategic role sitting at the intersection of data, technology, and business operations, responsible for ensuring the organisation runs efficiently through high quality management information, robust systems, and effective cross functional collaboration. As our IT Operations Manager you will: - Own and enhance the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility. Lead the development and governance of management information (MI) and reporting for senior leadership Manage and develop a data analytics function, including dashboards and reporting tools (eg Power BI, SQL) Partner with stakeholders across the business to improve reporting, processes, and performance insights Oversee operational support functions and team members across the wider business Ensure processes align with regulatory and compliance requirements (eg GDPR) Collaborate with technology, development, and project teams on systems and transformation initiatives Support business growth by monitoring and improving new business performance and tracking Lead or contribute to key projects including system migrations and process standardisation. Contribute to data and AI strategy, including identifying opportunities for automation and innovation If you possess a combination of the following skills, then LET'S TALK! Proven experience in a senior operation or business operations role, ideally within professional services Strong expertise in data, reporting, and Business Intelligence tools (Power BI, Tableau, etc.) Advanced working knowledge of SQL and relational databases Experience with CRM or case management systems and data flows Track record of delivering cross functional projects involving multiple stakeholders Experience managing teams within a broader operational environment Strong commercial awareness and ability to link operations to financial outcomes Excellent communication skills with the ability to influence across all levels Comfortable working in a fast paced, evolving environment Exposure to AI, automation, or data led innovation is highly desirable. Understanding of data governance, security, and compliance principles In return, you will be rewarded with ongoing career development in addition to an enviable benefits package and flexible hybrid working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Dell Senior Technical Consultant/Architect - Powerstore, Powerscale - (Dell HPE VMware/Hybrid Infrastructure) to £85,000 + £5,400 car allowance + as much OT as you want or not if you don't (c£10k-£20k) Home/UK Wide Dell focused Senior Technical Consultant - Fantastic opportunity to join a leading Dell partner and multi-vendor Cloud & IT Infrastructure Solutions & Services Provider as they continue to grow out their top-level Presales Solutions Architecture and Technical Consultancy practices. *MUST Have previous experience in Consultancy/Architecture at a UK Cloud & IT Infrastructure-focused Solution Provider/MSP* This is a great time to get into this business and into a Senior position which could quickly grow into a Principal or Practice Lead role in Consulting If you're a Dell Consultant/Architect in the UK Solution Provider channel , then this is one we should talk about for you. The Senior Technical Consultant (Hybrid Infrastructure) will design and implement hybrid infrastructure solutions, including compute, storage, HCI, virtualisation, backup and disaster recovery. This is a Professional Services team in the Cloud & Infrastructure Practice. You'll work with Practice leadership, Presales and PMO teams, taking ownership of solution design and end-to-end delivery for customers. Key Focus: Dell and Datacentre/Hybrid Infrastructure subject matter expert with a broad understanding of DC technologies, including major server, storage, virtualisation solutions and a depth of expertise in Dell specifically, you will be responsible for working with customers to design and implement Dell, DC/Hybrid Infrastructure, (VMware Dell HPE Netapp Nutanix Nimble Pure) and surrounding technology solutions. Dell focused - however any/all of the following will support your application: (NOT ALL REQUIRED) Proven ability with HLD/LLD design, installation and configuration work Enterprise server & storage - with Dell and/or HPE, including block, object and HCI platforms Ability to design and implement enterprise storage solutions (PowerStore, PowerScale, ECS, Unity, Alletra, dHCI, 3PAR, Nimble) Strong understanding of VMware Cloud Foundation, VCF9 vSphere, Nutanix and Hyper-V Solid Knowledge of Fibre Channel, iSCSI and core networking fundamentals Experience designing stretched clusters and delivering complex data migrations Hands-on experience with backup & cyber-resilience tools (Veeam, Data Domain, StoreOnce) Familiarity with cloud platforms (Azure, AWS, GCP) and cloud-connected storage Knowledge of server management tooling (iDRAC, iLO, OneView, OpenManage Any of the following Dell Certifications will support your application but are NOT ESSENTIAL: Specialist - Dell PowerStore Solutions (Implementation Engineer/Operate) Specialist - Dell PowerScale Solutions (Isilon Administrator) Specialist - Dell Unity XT Solutions (Implementation Engineer) Specialist - Dell PowerMax Solutions (Implementation Engineer/Admin) Specialist - Dell PowerFlex Solutions (Implementation Engineer/Admin) Specialist - Dell ECS (Elastic Cloud Storage) Specialist - Dell NetWorker (Backup & Recovery) Specialist - Dell Avamar (Backup - Legacy but still seen) Specialist - Dell Data Protection Suite Specialist - Dell VPLEX Solutions Specialist - Dell XtremIO Solutions Specialist - Dell VxRail Systems Administrator Specialist - Dell VxBlock Systems Administrator Specialist - Dell VxRack Systems Administrator Specialist - Dell PowerEdge Implementation Engineer Specialist - Dell OpenManage (server management tooling - often bundled) Expert - Dell Data Storage Solutions Design Expert - Dell PowerStore Solutions Design Expert - Dell PowerScale Solutions Design Expert - Dell PowerFlex Solutions Design Expert - Dell Cloud Infrastructure and Services Expert - Dell Converged Infrastructure Design (VxRail/VxBlock) Expert - Dell Data Protection Solutions Design Exceptional opportunity to join an outstanding organization with a commitment to providing outstanding personal development and career opportunities. Please hit the button to Apply and/or call Tim Davey at InfraView for further info. Dell Senior Technical Consultant/Architect - Powerstore, Powerscale- (Dell HPE VMware Hybrid Infrastructure) to £85,000 + car allowance + as much OT as you want or not if you don't (c£10k-£20k) UK Wide

Recruitment Consultant(Graduate/Trainee) - Uncapped Commission£28,000 + Uncapped Commission (Year 1 OTE (£35,000-£45,000) + Full Training + Progression + Company DevelopmentsBristol City CentreAre you looking to kickstart your career in Recruitment within a rapidly growing consultancy who have aims of major growth both across the UK and internationally providing the platform for quick career progression to management and beyond?Ernest Gordon are an Engineering, Technical, IT and Finance consultancy with a head office based in Bristol City Centre. With major aims of doubling headcount and turnover year on year, in addition to diversifying into new sectors- we are looking to bring in motivated individuals to help us achieve these goals.You will be joining a tight-knit team where you will receive full training and continual support to help grow your skillset within sales and progress your career. We pride ourselves on our development processes which lead to the autonomy to manage your own desk and play a key part in the growth of the company, and to continually open new offices year on year.We are always looking to the future, reinvesting our profits into the company and constantly making changes in the ways we operate to help develop the next generation of talent. We value our staff and company culture as absolute priorities- we know bringing in the right people will help us to get to where we want to be and provide the opportunity for individuals to change their lives and build great careers.The Role: Full training to build a career as a Recruitment Consultant Autonomy to manage your own desk Market-leading commission rates- uncapped with opportunities to earn up to 40% Rapid progression opportunities- from trainee to directorshipThe Person: Looking to build a career in Recruitment / Sales Motivated with aims of upskilling yourself and progressing your career Commutable to BristolTrainee, Graduate, Junior, Entry-Level, Recruitment, Consultant, Engineering, Technical, Manager, Progression, Principal, Senior, Sales, Account, Progression, Training, Somerset, Bristol, South West, Reference number: BBBH14634If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at Social Work England, created to strengthen how we work with our external legal provider and how we manage complex fitness to practise cases. As our Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence our approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee our external legal provider contract and provide senior direction on complex cases, working closely with our investigations team and Head of Investigations. Social Work England is the specialist regulator for social work in England. We focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and our role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring our external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with our regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how we approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At Social Work England, our values guide how we work. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, we offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for Social Work England, please click apply to be redirected to our website to complete your application.

Salary: £38,000 per annum pro rata, plus 15% ILW Hours: 22.5 hours over 3 days Contract Type: Permanent Location: London Reports to: Head of Centre Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James' Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James' Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn't find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James' Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands. THE OPPORTUNITY We are recruiting Senior Suicide Prevention Therapists to deliver our clinically proven, life-saving intervention at our James' Place centre in London. As a Senior Suicide Prevention Therapist, you will work closely with the Head of Centre to provide strong clinical leadership and oversight while also delivering direct therapeutic work with men experiencing suicidal crisis and their supporter(s). You will play a key role in supporting the clinical team to deliver our unique intervention and to co-produce effective, individualised safety plans to help men remain safe. You will work closely with the Head of Centre in London and the wider James' Place leadership team to ensure strong integration between the pilot service and our established centres. This role requires an experienced mental health professional or therapist with a strong background in suicide prevention, excellent risk assessment and formulation skills, and demonstrable experience of clinical supervision, line management, and leadership. Training, induction, and ongoing support will be provided by the Head of Centre in London and the wider James' Place team. KEY RESPONSIBILITIES Senior Clinical Duties Work as a duty therapist to triage and assess suitability of James' Place referrals daily Take full clinical responsibility of the men under James' Place care, as a co-leader of the clinical team and in consultation with Head of Centre Lead and support peer support sessions, caseload discussions and reflective practice with the team Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality Deputise for the Head of Centre when required Clinical Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James' Place intervention and co-producing effective safety plans Deliver our therapeutic intervention, building trust and exploring the reasons for crisis Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams Deliver one-off guidance sessions to supporters of men under the James' Place care Work collaboratively with other professionals to coordinate comprehensive care Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work Remain up to date with developments in law, theories and research Maintain confidentiality and adhere to ethical standards Complete session notes in a timely and effective manner Participate in continuous professional development and engage in training provided both internally and externally Support the Clinical Administration team as and when necessary Leadership and Management Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow Conduct regular probation reviews, monthly 1:1s and annual appraisals with staff Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James' Place policies and procedures Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well Provide support to access training and other developmental activities Support staff wellbeing Outreach and Engagement Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events Values Demonstrate commitment to the James' Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. Essential Qualification(s) A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England or Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation You must hold a relevant qualification to be considered for this role. Knowledge, Skills and Experience Experience of leading, supervising and developing a team or others Experience of holding supervision, reflective practice and/or case management with colleagues Experience of decision making, when asked by colleagues for advice and support Experience of triaging referrals and demonstrating accountability for decisions made Experience of modelling best practice to others and working to address issues of performance and competency when they arise Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence) Commitment to continued professional development and can evidence additional learning since completion of core training Demonstrable experience working with adults experiencing acute psychological distress Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions Demonstrable knowledge of the factors contributing to male suicide Evidence of being able to deliver a therapeutic session and work in a therapeutic environment Effective communication skills (both written and verbal) Good interpersonal skills with the ability to manage difficult situations Ability to assess, plan, implement and evaluate therapeutic interventions An ability to collaborate with clients in the development of a person centred, individual intervention plan An ability to engage clients in the intervention plan, overcoming barriers to communication Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so Ability to identify if the James' Place service is not adequate to maintain the person's safety and facilitate rapid transfer to the most appropriate service Ability to maintain boundaries within a time-limited intervention Ability to work as an effective team member Ability to manage and prioritise own workload, using own initiative and confidence in decision making Strong time management Ability to maintain up to date client records in line with James' Place standards Ability to maintain own personal safety and the safety of others within the centre Knowledge and understanding of Safeguarding Procedures Values Commitment to clinical supervision Ability to engage with James' Place values Ability to promote people's equality, diversity and rights Ability to work collaboratively and demonstrate commitment to co-production . click apply for full job details

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool. As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centred reviews, putting each person's views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work. If you're interested in this opportunity and would like to discuss it further, please contact Neil Maguire, Area Manager via or by email: .uk. Vacancy Reference Number: 93468 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .

Project Coordinator/Manager (Part-Time) Hours: 3 days a week (21+ hours) Salary: 30,000 - 35,000 pro rata We're looking for an organised and people-focused Coordinator to support a professional services team working with a key client. This role suits someone who enjoys coordination, communication, and being a central point of contact. Key Responsibilities Act as first point of contact for staff supporting the client Coordinate meetings, diaries, and 1-to-1s across teams and time zones Arrange UK and international travel (flights, hotels, transport) Hold 1-1's with team, happy to have those diffcult conversations Send regular team communications and support engagement activities Support senior stakeholders with meeting preparation and updates Assist with invoicing, travel costs, and general administration Skills & Experience Strong organisation and communication skills Confident handling confidential and sensitive matters Experience coordinating travel, meetings, or projects Comfortable working independently Previous coordination or people-support experience beneficial Full, clean UK driving licence required Benefits 25+ days holiday plus bank holidays Flexible working Private medical cover & health cash plan Gym discount, cycle scheme, EV scheme Paid charity day & free parking INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Support Engineer (Desk side) - SC Cleared Rate: £25.75 per hour (Umbrella) Duration: 6 months Location: Andover- On-site 5 days a week Your new organisation We are supporting a global leader in advanced technology, delivering complex engineering and IT services in a highly secure environment. Due to increased demand, we are looking for experienced SC-cleared IT Support Engineers to join an on-site support team in Andover, providing critical desk side and end-user support services. This is a long-term contract opportunity offering stability, a structured working environment, and the chance to contribute to a high-profile, security-cleared programme. Your new role You will be responsible for managing incidents and service requests in a Wintel environment, supporting end users across a range of hardware and software issues. You will troubleshoot and resolve faults across laptops, desktops, and mobile devices, including hardware break/fix and system configuration, working primarily with Windows 10/11, Microsoft Office, and collaboration tools. You will ensure all tickets are managed effectively and within SLA, while maintaining high standards of customer service. Alongside BAU support, you will act as a senior presence on site, supporting colleagues, maintaining process adherence, and helping to drive service improvement. You will take ownership of your workload, contribute to knowledge sharing, and operate confidently both independently and as part of a wider team. What You'll Need to Succeed You will have proven experience in desk side or end-user support, with strong knowledge of Windows environments and Microsoft technologies. Experience supporting laptops, desktops, and mobile devices (including Apple and Android) is essential, along with solid hardware troubleshooting capability. Strong communication skills, attention to detail, and the ability to work autonomously are key to success in this role. Critically, you must hold an ACTIVE SC (Security Check) clearance to be considered for this role. Candidates who do not currently hold active SC clearance will not be considered under any circumstances. You must clearly state your SC clearance status on both your CV and application, including confirmation that it is active and transferable. Applications without this will be rejected. You must also be a UK citizen and UK-born and be willing to undergo DV clearance once in the role. What You'll Get in Return In return, you'll be joining a long-term, secure contract within a highly structured and well-run environment, offering stability through to the end of 2026. You'll be part of a professional on-site support team working on a high-profile programme, with clear processes, consistent workload, and the opportunity to operate in a security-cleared setting that strengthens your CV. What You Need to Do Now If you hold ACTIVE SC clearance and have the required desk side support experience, apply now with your up-to-date CV clearly displaying your SC clearance status. Please note: applications without active SC clearance explicitly stated will not be reviewed. We are submitting profiles immediately, so early application is strongly recommended. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Description: We're partnering with a market-leading global business looking to appoint a commercially minded Lease and Fixed Assets Accountant to join a high-performing finance team. This is a fantastic opportunity for a part-qualified accountant who enjoys getting into the detail, building strong stakeholder relationships and playing a visible role in improving processes across a large, fast-paced organisation. You'll take ownership of lease accounting and reporting under IFRS16, oversee fixed asset activity and work closely with finance and operational teams across the business to ensure robust controls, accurate reporting and smooth month-end delivery. Key responsibilities will include: Managing all month-end lease accounting processes and reporting Ensuring lease accounting data is accurate and complete within the system Preparing manual journals and supporting SAP postings where required Producing IFRS16 reporting for group submissions Reviewing balance sheet control accounts and resolving outstanding queries Identifying and processing lease additions, modifications and disposals Supporting statutory audit requirements and lease-related reporting Reviewing PandL treatment of short-term and low-value leases Overseeing property-related finance activity and partnering with operational finance teams Approving fixed asset creations and transfers Supporting reporting around carbon footprint and ONS submissions Maintaining and improving finance processes and documentation Coaching and supporting junior team members within the team What we're looking for: Part-qualified ACCA/CIMA/ACA accountant with at least 3 years' finance experience Actively studying towards qualification Strong month-end accounting experience including accruals, prepayments and balance sheet reconciliations Good understanding of IFRS16 lease accounting Strong Excel skills including pivot tables and complex formulae Experience using ERP systems, ideally SAP A proactive mindset with a focus on continuous improvement Strong communication and stakeholder management skills Organised, adaptable and comfortable working in a fast-moving environment Desirable experience: Exposure to property or lease-related costs Previous experience mentoring or managing junior team members This role offers excellent exposure across a large-scale finance function, the opportunity to work with senior stakeholders and genuine scope for development as the business continues to evolve. £45000 - £55000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website

Join Our Team and Make Every Day Meaningful at MacIntyre!. Helping people live glorious ordinary lives. At MacIntyre, we believe in fostering a culture where everyone has a voice and is listened to. We're seeking passionate individuals to help create a relaxed and welcoming atmosphere for those we support-people with multiple learning and physical disabilities, aged from their mid-twenties to mid-s click apply for full job details

Your new company An independent ecological consultancy operating across the South of England, delivering high-quality ecological advice to support planning, construction, and land management projects. With a strong reputation for professionalism and technical excellence, the consultancy works with a broad client base including developers, homeowners, architects, and public-sector organisations.Services span the full project lifecycle, from initial feasibility and planning support through to construction monitoring and post-completion compliance. Core offerings include preliminary ecological appraisals, protected species surveys, ecological impact assessments, biodiversity net gain calculations, mitigation design, licensing, and ecological clerk of works support. The business makes extensive use of modern tools and methodologies, including GIS mapping and statutory biodiversity metrics. Your new role They don't have a strict office location, so you'll be working from home and on attending site visits. However, you need to be based in / near Dorset to have easy access to their shared survey equipment.Main duties could include Undertake a range of ecological works, including species and habitat surveys Lead on smaller ecological projects Perform surveys in varying locations Technical report writing; Support with EcIAs, BNG and UKHabs Client liaising What you'll need to succeed A degree in an Ecology or related field Proven experience as an Ecologist in a consultancy setting Technical report writing experience in ecology, BNG, EcIA, UKHabs etc Ability to drive, willingness to travel across Dorset and Somerset (Devon and Cornwall on occasion) What you'll get in return £30,000 - £45,000 Depending on experience A relaxed culture with a close knit team Progression and career development opportunities The chance to work on smaller, more rewarding projects across the full lifecycle What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Junior Service Engineer (ACS / Gas Safe)£33,000-£36,000 (OTE £50,000-£55,000) + Overtime + Door-to-door pay + Company Van + Fuel Card + Flexible Hours + Training + Qualification Support + Progression + Company BenefitsPeterborough- with regional travelAre you ACS / Gas Safe registered? On offer is a varied, fast-paced role where you will cover a regional patch within a leading company who offer specialist training to upskill yourself in Commercial Gas and both door-to-door pay and overtime to greatly increase your earnings.This industry-leading company are a manufacturer and distributor of spray booths for a broad range of clients across numerous industries including automotive, aerospace and rail. They have seen continual growth in the past 30 years and due to an ever increasing workload are looking to grow their friendly team.This varied role will see you initially shadowing senior engineers and then working autonomously as you carry out a range of PPM in addition to some reactive breakdown work on specialist spray booths. You will cover a regional patch (roughly 2 hours primarily within the A1 corridor - from Peterborough up to Doncaster), working a 40 hour week with any overtime and further travel paid at 1.5x.This exciting role would suit someone with ACS / Gas Safe registration looking to join a leading company who offer specialist training, the chance to greatly increase your earnings and to continually progress to senior roles.The Role: Carry out planned servicing and breakdown repair on spray booths Hands on role including some working at height Covering a regional patch - A1 Corridor - Peterborough to Sheffield / Doncaster Door-to-door pay (1.5x) and uncapped overtime over 40 hours The Person: ACS / Gas Safe Registered Looking for a role with lots of travel / overtime Based near Peterborough- Full Driving Licence Service, Engineer, Junior, Trainee, Gas Safe, ACS, Commercial, Maintenance, Reactive, Regional, Door-to-door, Bespoke, Field, COCN1, CODNCO1, Peterborough, Doncaster, Nottingham, SheffieldReference number: BBBH24974If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: Hertfordshire Senior Youth Worker (North Herts) Starting Salary: £41,023 progressing to £44,128 per annum Hours: 37 Location: North Herts Contract Type: Permanent Directorate: Children's Services About the team Hertfordshire Services for Young People provides informal education / youth work, careers education information advice guidance, work related learning, work experience and the review and maintenance of education health and care plans for young people post-16 / post school. Our vision is clear. We want young people to succeed. By joining us, you will play a vital role in helping them overcome challenges, build confidence, and achieve positive futures. About the role As the Senior Youth Worker, you will support vulnerable young people aged 11-17 (and up to 25 for Care Leavers and young people with SEND). You'll support those experiencing difficulties at school, at home, or in the community, helping them navigate early challenges and prevent escalation to more intensive services. This role will see you: Deliver targeted youth work, including evening group projects Support young people missing from education to successfully re-engage Work with young people with Special Educational Needs and Disabilities Lead youth work practice across the North Herts team Support training and development across the area team and Service About you We are looking for someone who can build positive relationships quickly, adapt to diverse needs, and respond confidently to service priorities. You will have: Essential: A nationally recognised JNC youth work qualification Substantial experience working with young people aged 11-17 Strong verbal and written communication skills Excellent organisational skills and the ability to work flexibly and at pace Ability to work 37 hours per week, including regular evenings, some weekends, and school holidays (in line with JNC terms and conditions) Confidence using ICT systems including recording data Experience of line / performance management of staff A full UK driving licence and daily access to a vehicle We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This is a varied and rewarding role where you will make a meaningful difference to young people's lives and their transition to adulthood. Find Out More If you would like an informal conversation, please contact: Interview Date: 11.06.26 (Skills Interviews including Presentations & Written Tasks) Personal Interview/s: 18.06.26 How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Additional information Disability Confident We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SENIOR SUPPORT WORKER / TEAM LEADER ARE YOU LOOKING FOR A NEW CHALLENGE? DO YOU HOLD A FULL UK MANUAL DRIVER LICENCE? AND HAVE A QCF - LEVEL 3 IN CHILDREN AND YOUNG PEOPLE OR EQUIVALENT? AND A MINIMUM 12 MONTHS CHILDREN SERVICES EXPERIENCE? If you have answered yes to the above we would like to hear from you. Greenfield believe care should be in partnership with young people and we focus on creating a consistent, predictable and nurturing environment- an environment where young people feel valued, respected and listened to. We are looking for a team leader with previous experience of being a support worker within a children's residential setting, hold either an NVQ or QCF Level 3 in Children and Young People (or equivalent), along with a positive attitude, friendly persona and a caring nature. Essential 12 months team leader experienceQCF Level 3 Children & Young People qualification or equivalentDriver (company provide a car / mini bus during working hours)Able to work unsociable hours (evenings, nights and weekends)Shift Pattern 2 On 4 Off (x2 full days including sleeps). Company Values Friendly, passionate and caring naturePositive, pleasant and approachableEmpowering others to become stronger and more confident in controlling their livesPerson centred, allowing our children to explore & utilise their own strengthsInnovative, by using or showing new methods and ideasEnergetic and fast paced environment Benefits Up to 28 days holidayAdditional holiday purchase schemeCompetitive salaryDedicated learning and development programmesAccess to a wide range of free online courses for all staff on a variety of topicFree DBS check and update service subscriptionFree meals on shift (residential homes only)Refer a friend scheme' reward system - earn £1,000 per referralPension schemeAnnual employee awards eveningEmployee recognition schemesCompany vehicle to use when in workCareTech Foundation- Opportunity to apply for family & friend's grants. Terms & Conditions apply We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children's list.

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety.

enior Health and Safety Advisor 65,000 + Benefits Shirley, West Midlands Are you passionate about making a real difference in health, safety, and wellbeing across diverse construction projects? Do you thrive on leading by example, influencing teams and stakeholders to build a safety-first culture? We're seeking a proactive and experienced Senior Health and Safety Advisor to join a growing Principal Contractor. You'll support a broad portfolio of industrial, commercial, and residential schemes across the UK. Your role will involve travel to project locations, providing expert guidance to ensure safety standards are top-notch from planning to project completion. Key responsibilities include: Delivering high standards of health, safety, and wellbeing across multiple projects, promoting a positive culture. Providing expert advice on risk assessments, Safe Systems of Work, RAMS, and hazard control. Monitoring sites through inspections, audits, and assurance activities to identify and manage risks effectively. Supporting incident investigations, root cause analysis, and delivering timely corrective actions. Engaging with operational teams and stakeholders to promote safety best practices and behaviour. The ideal candidate will have: Relevant health and safety qualification (or equivalent) Strong understanding of UK health, safety, and environmental legislation and standards. Experience in managing safety across industrial, commercial, or residential construction sites. Excellent communication, data analysis, and team collaboration skills. This is an excellent opportunity to influence safety standards within a dynamic organisation with long-term career growth potential. For more information or to apply please contact Luke O'Driscoll on or (phone number removed). Job Ref: 4669 Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

Income Collection Assistant Walsall Contract 14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and procedures to colleagues and other stakeholders as appropriate including attending and actively participating in working groups and other meetings as appropriate. Prepare accurate, clear and concise casework records/notes and identify/enter key action points/outcomes/dates (incl. diary entries) on relevant systems (including debt collection agency systems) to ensure timely monitoring of arrears cases in accordance with the relevant policies and procedures. Review outstanding cases on a regular basis, including interrogating corporate and department systems and where appropriate prepare relevant notes/documents for handover of cases to senior colleagues where legal recovery activity is required. Ensure the accurate and timely processing, validation and despatch of financial transactions and documents (including credit notes, invoices and write-off requests), and dealing with matters on non-compliance in accordance with relevant policies and procedures. Assist in providing a high-quality, cost effective, best in class customer focussed service, working with customers to focus on the prevention of debt, whilst ensuring their needs are met. Providing support to senior colleagues in dealing with customer disputes and complaints and identifying/implementing appropriate service improvements. Abilities/Skills: (refer to JE guidance document) Ability to evaluate the financial position of a debtor and provide advice and support regarding payment options, including agreeing instalment arrangements. Ability to use IT systems to process transactions, enter case notes, produce reports, and monitor and reconcile financial information. Able to show a flexible approach to working and manage own workloads including monitoring and reviewing allocated cases on a regular basis and providing updates to senior manager and colleagues as required. Able to show understanding of Health and Safety issues. Knowledge/Experience: specify type, level and qualitative (not quantitative required); if any. Substantial experience of debt recovery processes and methods to maximise income, including the use of various income recovery techniques plus experience in recording clear and concise records/notes to ensure timely monitoring of arrears. Experience of processing and validating transactions and control documents and understanding matters of non-compliance of processes and procedures. Knowledge and understanding of objectives and targets. Experience of providing a customer focussed service and ability to communicate effectively. Experience in the use of financial systems and processes, and experience of reviewing those systems and processes in order to identify and develop improvements and implement new ways of working, including any service improvements identified from customer disputes and complaints. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer